JOB PURPOSE:
Technical Solutions Managers, (TSMs), provide the Applications and Design Solutions to Future’s customer base, utilizing their own design experience and their product knowledge gained during training sessions held by Manufacturers for which Future are franchised.
This is achieved through adopting a ‘Systems Solution’ approach when promoting products and solutions to Future’s customers. This should always be carried out with the goal of maximizing the offerings from Future’s line-card.
PRINCIPAL ACCOUNTABILITIES:
· The TSM teams are organized where possible into focus groups. The main four focus business groups are:
1) Micro-controller MCU
2) Analog & Linear
3) Power Discretes
4) Passive & ElectroMechanical products.
· These groupings allow the TSMs to specialize on a product area, whilst still working as part of an overall team.
· By specializing, the TSMs are able to combine their design experience with the knowledge gained through training, enabling them to add value to our customer’s design process.
· The TSMs interface directly with all Future’s customers and all levels of staff and Management within Future.
JOB CONTENT (PRIMARY & SECONDARY FUNCTIONS):
It is the responsibility of the TSMs to carry out the following:
Primary Functions
· Represent Future’s interest at all technical levels and offer a level of support required by Future’s customers to ensure that Future’s customers clearly identify Future with the projects undertaken, thus increasing the probability of Future winning the identified opportunity.
· TSMs are required to work together with Future’s Sales, Product Marketing Department and Suppliers, to establish which products are best suited to Future’s customer base and also which target markets to address. Having identified such products and markets, the TSMs are to promote by way of application examples, demonstration and/or design-in, putting the identified products to Future’s customers.
· Maintain accurate customer information on the Technical database (CRM), allowing all opportunities to be tracked to a successful conclusion.
· Perform associative selling by designing in as many devices as possible for the particular design; so as to capture the most component within the Bill of Material (BOM) list.
Secondary Functions
· Assist in the maintenance of manufacturer’s design registration schemes, thus helping to secure Future’s commercial position within its customer base and ensuring eligibility for any design incentive bonuses.
· Train Future’s sales force and product marketing to provide technical product & application knowledge.
RECOMMENDED CREDENTIALS:
QUALIFICATIONS
· Preferably a Bachelor of Electrical/Electronic Engineering.
EXPERIENCES
· Preferably with at least 5 years experience with a specialization in product category.
COMPETENCIES (Knowledge, Skills & Attitudes)
· Possesses strong Communication and Presentation Skills, including the ability to present information and ideas in a confident fashion to the customer’s engineers and technical managers.
· Displays good Commercial Awareness and Understanding of the business impact on how designs affect customers' profitability.
· Proficient in allocating own resources
· Able to prepare budgetary proposals and quotations
· Able to select and specify devices for designs
