• Business Development Manager Job brief
• We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an e!ective sales strategy.
• The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
• Business Development Manager Responsibilities
• Develop a growth strategy focused both on financial gain and customer satisfaction
  Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
  Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
  Develop entry level sta! into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
  Training personnel and helping team
• members develop their skills.
  Finding and developing new markets and improving sales.
  Perform any other duties assigned by the director.
• Business Development Manager Requirements and skills
• Proven working experience as a business development manager, sales executive or a relevant role
  Proven sales track record
  Experience in customer support is a plus
  Proficiency in MS O"ce and CRM software (e.g. Salesforce)
  Proficiency in English
  Market knowledge
  Communication and negotiation skills Ability to build rapport
  Time management and planning skills BSc/BA in business administration, sales or relevant field
  The ability to work under pressure. Availability to work within opening hours (e.g. evenings, holidays, weekends).

Our client, a renowned MNC in Automotive industry is seeking for a Sales Manager ( Automotive, Corporate )- $ 7,000.00 + Car (full coverage) + Attractive VB / Central Area

Requirements

• Degree or Diploma holder
• At least 5 years of experience leading a team to run entire Sales operation with a renowned Automotive distributor/brand.
• Highly analytical, Business Acumen, Strong in numbers (COE quota, Sales performance, Market Competitiveness)
• Strong Leadership and Customer Service experience.
• Strong communication and interpersonal skills - Someone who is able to represent the organisation's corporate image.
• Confident, wiiling to learn and perseverance.
• Candidates (Sales Manager) from FMCG, Retail luxury and Hospitality industry are welcome to apply.

Others

• Salary upto $ 7,000.00 + Car (Full coverage) + Attractive Variable Bonuses
• Possess Car 3 License
• Central Area

Interested candidate can send in your resume (word format prefer) to [email protected]

Company Overview:

We are a premier provider of accounting, tax, payroll, and corporate secretarial services to a diverse range of clients. Our commitment to delivering high-quality services and our dedication to client satisfaction set us apart in the industry. We are currently seeking a dynamic and results-driven Sales Executive to join our team in Singapore.

Key Responsibilities:

• Sales Strategy Development: Develop and implement effective sales strategies to promote our accounting, tax, payroll, and corporate services. Identify and target potential clients in Singapore and the broader region.
• Client Acquisition: Proactively identify and pursue new business opportunities through cold calling, networking, and outreach. Conduct market research to understand client needs and tailor services to meet those needs.
• Sales Forecasting: Prepare accurate sales forecasts and reports. Track and report on sales performance metrics, adjusting strategies as necessary to achieve targets.
• Revenue Growth: Contribute significantly to our goal of doubling revenue in three years by driving new business and expanding existing client relationships.
• Relationship Management: Build and maintain strong relationships with clients, understanding their business needs and ensuring satisfaction with our services. Act as the primary point of contact for client inquiries and concerns.
• Sales Presentations and Proposals: Prepare and deliver compelling sales presentations and proposals to prospective clients. Clearly communicate the value and benefits of our services.
• Collaboration with Internal Teams: Work closely with the accounting, tax, payroll, and corporate services teams to ensure seamless service delivery and client satisfaction. Provide feedback to internal teams to improve service offerings.
• Market Analysis: Monitor market trends and competitor activities to identify new opportunities and stay ahead of industry developments.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field
• Proven experience in sales, preferably in the professional services industry (accounting, tax, payroll, corporate services)
• Strong understanding of the corporate services market in Singapore and the broader region
• Comfortable and experienced in dealing with customers from Europe and China
• Excellent communication and interpersonal skills
• Ability to build and maintain strong client relationships
• Results-driven with a proven track record of meeting or exceeding sales targets
• Proficient in using CRM software and other sales tools
• Strong presentation and negotiation skills
• Self-motivated and able to work independently as well as part of a team

Jojomama is a Singapore social enterprise that combines art, craft, and inclusivity. Our handmade crafts and art are sold in bazaars, roadshows, and pop-up store. Our sales channel are both online and offline. We custom design and create a wide range of corporate gifts for the B2B market as well.

Job Description:-

This position reports directly to Director for all the job scope spelled out in specific responsibilities. As the environment is dynamic due to handling of people with special needs, Athome emphasize on environment safety, lot of human cares and endurance to create a harmonious and safe working environment.

Specific Responsibilities:-

• Introduction to company mission & objectives.
• Hands-on Training on Craft making process. .
• Able to independently complete the process and produce finished products satisfactorily before proceeding to next phase.
• Hands-on Craft session and training with Clients who are Persons with Disability together with their caregivers.
• Quality control of production process of clients and finished products.
• Prepare workshop materials either at on-site or off-site premise.
• Provide administrative support to daily operations work and liaision with agencies, NGO and Corporates for events and orders..
• Laision with clients and partners, calling and scheduling of client’s workshop and training schedule, respond to customer’s enquiries.
• Supervise and Coordinate with sales staff on Product Stock and Delivery .
• Laisie with Accounts, admin and logistics department for relevant matters.
• Monitor, report and manage deadlines and KPI set.

Competencies:-

• Well verse with Microsoft office
• Good command of English
• Able to work with Marketplace and E-commerce platform (training provided)
• Keen interest to learn skills in preparing material and making basic resin craft (training provided)
• Able to assist, teach and organise workshop
• Interested to work with Special needs and people with disability.

Duration of Attachment Offered:-

• 6 months

Vacancy Available Immediately!

‘O’ or ‘A’ level, ITE, or Poly certification are welcome.

Inventory Management: Oversee inventory levels, manage stock control, and ensure accurate record-keeping.

Staff Supervision: Lead, train, and supervise warehouse staff, including scheduling and performance management.

Order Fulfillment: Ensure timely and accurate picking, packing, and shipping of orders.

Safety Compliance: Enforce safety protocols and procedures to ensure a safe working environment.

Process Improvement: Identify and implement process improvements for greater efficiency.

Coordination: Collaborate with other departments, such as purchasing and logistics, to optimize warehouse operations.

Maintenance: Ensure the proper maintenance of warehouse equipment and facilities.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

• Supervise daily delivery operations.
• Following delivery driving routes and time schedules
• Loading, unloading, preparing, inspecting and operating the delivery vehicle
• Support inbound and outbound operation
• Ensure cost, productivity, accuracy and customer fulfillment are met
• Follow DOT and SOP regulations and safety standards

REQUIREMENTS:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma/Bachelor's Degree.
• Degree in Supply Chain Logistics Management is an advantage.
• 4-5 years of relevant experience in logistics operations with proven supervisory role.
• Good problem solving and time management skills with ability to work under pressure
• Demonstrate maturity, initiative, self-motivation and the ability to multi-task.
• Experience in multicultural environment.

• Supervise daily delivery operations.
• Following delivery driving routes and time schedules
• Loading, unloading, preparing, inspecting and operating the delivery vehicle
• Support inbound and outbound operation
• Ensure cost, productivity, accuracy and customer fulfillment are met
• Follow DOT and SOP regulations and safety standards

REQUIREMENTS:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma/Bachelor's Degree.
• Degree in Supply Chain Logistics Management is an advantage.
• 4-5 years of relevant experience in logistics operations with proven supervisory role.
• Good problem solving and time management skills with ability to work under pressure
• Demonstrate maturity, initiative, self-motivation and the ability to multi-task.
• Experience in multicultural environment.

Role Overview:

You will play a critical role in driving excellence in accounting operations, quality management, process improvement, and team building. You will lead established teams in portfolio and client-based accounting, overseeing both our local team in Singapore and managing the portfolio allocation to outsourced teams across the region. With a strong focus on compliance, you will ensure timely and accurate reporting, meeting regulatory deadlines set by ACRA and IRAS.

Responsibilities:

• Lead and guide established teams in portfolio and client-based accounting, inspiring them to deliver high-quality work and exceptional client service.
• Implement structured processes and best practices to enhance quality management, optimize workflows, and ensure consistent delivery of top-notch services.
• Maintain a client-centric focus, promptly addressing client inquiries and concerns, and delivering comprehensive solutions that exceed expectations.
• Foster a collaborative and positive work environment, building strong bonds not only within the accounting team but also with managers from other departments, such as corporate secretarial, tax, and payroll.
• Drive process optimization and efficiency within the accounting department, identifying opportunities for growth and higher efficiencies.
• Demonstrate knowledge and experience in handling MAS reporting requirements, ensuring accuracy and adherence to relevant guidelines.
• Conduct trainings for the local and outsourcing teams on new accounting standards and provide guidance in areas where the team requires support and development.
• Actively seek feedback from local accounting teams and monitor the quality of work produced by the outsourced teams in the region. Oversee the improvements and ensure that strict standards are adhered to from the regional outsourcing team.

Qualifications:

• Possess a recognized degree in accounting or hold an equivalent professional qualification like ACCA.
• Demonstrated expertise in Singapore Financial Reporting Standards (SFRS) and a strong understanding of relevant accounting regulations.
• A minimum of 10 to 15 years of progressive experience in managing accounting teams within an accounting/outsourcing firm, with an audit background preferred.
• Proven track record in effectively handling quality management, process enhancement, and team leadership.
• Strong leadership and supervisory skills with the ability to inspire and guide teams toward outstanding results.
• Capable of handling consolidations and technical topics on SFRS and IFRS.
• Proven ability to navigate and resolve complex audit issues with external auditors, ensuring compliance and maintaining the highest standard of service.
• Excellent communication skills, both written and oral, to effectively collaborate with internal stakeholders and clients.
• A team player with meticulous attention to detail and a history of consistently meeting deadlines.
• Highly self-motivated, able to work autonomously with minimal supervision, even under pressure.
• Familiarity with Variable Capital Company (VCC) and experience in handling fund-based accounting are advantageous.

Minimum 8+ years of experience working as part of Payments Technology solution at an IT company, in the role of Project Manager / Test Manager / Delivery Manager.

Must have played a technical lead or Test Manager role for at least 4 year for a full life cycle of application design and development including participation in initial discussion on requirements

PRIMARY SKILL:

• Project Management / Test Management with PMP certification • Exposure to Payments Technology

• Knowledge of Global Payments Processing like SWIFT, Clearing systems (e.g. RTGS, ACH, etc) Should have worked in end-to-end implementation of an IT solution in one of the above Functional areas. Exposure and experience in Payments or Cash Management products like Fundtech’s GPP, GCP, Dovetail or Clear2Pay OPF, Polaris Intellect Suite, etc

SPECIFICATIONS:

Ability to initiate new project or take over existing project

• Work on estimations, planning, scheduling and control

• Capable of delivering in a multi-shore model.

• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs

• Experience with multiple payments and cash management products like Fundtech, Clear2Pay, ACI, Montran, Dovetail

• Strong Project Management skills with at least 6+ years of PM experience working within a Global (time zone separated) team

• Good understanding of Banking domain

• Strong understanding of Project Management concepts, SDLC methodologies and Operating models (Agile and Waterfall)

• Exposure to defining Testing Approach, create and schedule testing activities and meet deadlines.

• Exposure to working with various vendors, internal & external stakeholders to carry out various testing activities to completion.

• Exposure to HPQC, JIRA or other defect management tools

• Experience in NFR testing

• Experience in Test Automation & Tools like QTP, LISA etc

• Managed projects on different technology platforms i.e. Legacy (mainframes) or Open systems (.Net, Java, etc), on different Operating systems (Windows, Unix, Linux)

• Expertise in using Microsoft Office Project for creating and maintain project plans and MS Office Tool Suite (including Outlook, PowerPoint and Excel)

• Excellent presentations skills, ability to communicate in a clear and concise manner

• Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution

• Work with Shared Services Organizations

• Support RFI / RFP and support the sales process

GOOD TO HAVE:

• PMO experience

• Good knowledge in PL SQL and Unix Scripting, C, C++, J2EE, STRUTS and any EAI

RESPONSIBILITIES:

Testing engagement management

• IT Test Delivery both Functional and Non-functional

• Stakeholder management

• Management Reporting

• Enable creation of payments technology domain capabilities, both solution offerings and delivery skills

• Partner with development managers to ensure projects have a time, cost and delivery plan and deliver high quality software to plan as a result of proactive planning and mitigation of issues

• Work closely with Business Analyst to correctly and completely define Business requirements

• Stakeholder Management, Scope Management, Risk Monitoring and Mitigation

• Project and program level tracking and reporting (including task/ milestone tracking, resourcing, risks and issues, WSR)

• Implement software quality assurance initiatives for projects within Payments

• Assess the impact of changes on existing business and technology processes as well as other interfacing systems

• Adhere to toolsets and procedures and embrace them with their project management skills

• Plan and monitor financial budgets, forecasting and metrics to measure project health

• Management reporting including creation, collation and publishing of regional and functional dashboards

• Creation and maintenance of SharePoint sites

• Work with geographically dispersed teams

• Co-ordinate development and implementation of project management best practices to improve overall efficiency and productivity of delivery teams

Job Description & Requirements

• Attend site meetings and provide progressive site updates to management

• Coordinate execution of M&E projects

• Ensure that site activities are executed in accordance with job specifications and within budget and time schedules

• Manage foreign workers and handle manpower allocation

• Technical knowledge in Design and Fire Protection Code of Practice

• Independent, resourceful and possess a strong sense of ownership in getting things done

• Min 5 years’ experience in fire industry

【Job Description】

Contract Management

- Manage yearly outsourcing reviews, including scope preparation and information gathering.

- Ensure compliance with local regulatory requirements and internal policies.

- Conduct and manage independent or third-party reviews for data center hosting services.

- Set and monitor Service Level Agreements (SLAs) for resolution times and overall performance.

- Oversee internal and external audits, including evidence collection and findings closure.

Budget Management

- Forecast and consolidate budget requirements for new financial years.

- Monitor monthly expenses and analyze reports to justify cost changes.

- Process invoices, track spending, and perform budget variance analysis.

- Ensure data center expenses do not exceed the annual budget.

Policy and Procedure Development

- Identify and implement new procedures related to data center operations.

- Draft procedures for access requests, installation, and device management.

- Develop a data center handbook for vendors and staff.

- Provide training on data center rules and regulations.

Human Resource Management

- Conduct yearly reviews of support structure, roles, and responsibilities.

- Manage manpower, including contractors and secondees, with contract renewals and shift arrangements.

Inventory Management

- Maintain detailed data center and rack layout diagrams.

- Track data center assets, including servers, storage, network devices, and security equipment.

- Manage space planning for cage and rack layouts.

- Conduct yearly inventory reviews.

Device Management

- Oversee asset tagging, daily inspections, and tool management.

- Monitor operations to prevent mishandling and ensure device functionality.

- Manage equipment registration, installation, and decommissioning.

Backup Tape Management

- Handle daily management of backup tapes, including inventory and storage.

Cabling Management

- Manage patch panel and power cabling installation, documentation, and maintenance.

- Oversee network cabling management, including testing, repairs, and deployment.

Security Management

- Control access card and rack key management, including logs and reviews.

- Monitor security through CCTV recordings and access checks.

【Job Requirements】

1. Bachelor’s degree or an equivalent qualification.

2. A minimum of five years’ experience in DC Management, preferably within a banking environment.

3. Proficient in English (and Japanese if you can) with excellent verbal and written communication skills.

4. Strong interpersonal abilities, fostering trust and teamwork.

5. Analytical mindset with the capability to simplify complex issues for understanding.

6. Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.

7. ITIL Certified and other relevant certificates (good to have).

Key Responsibilities:*

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

A Day In The Life:

• Develop, produce and deliver events on time and within budget
• Schedule, communicate and adhere to timelines set with priorities for every projects
• Maintain good relationships with suppliers and clients
• Manage logistics to ensure projects are efficiently delivered with delighted experience for clients
• Ensure excellent customer service and quality deliver

Who We Are Looking For:

• Diploma in Event Management or equivalent
• Minimum 2 years project management in events
• Self-motivated and result-oriented
• Strong interpersonal and communication skills

Salary will commensurate with candidate's work experience and qualification

• 
  
  • Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Job Purpose

Ensure that the handling of hazardous cargo in DHL Global Forwarding is consistently compliant to all legal guidelines and requirements. The Dangerous Goods Manager is responsible for making sure safe and compliant handling of Dangerous Goods according to global protocols in coordination with relevant stakeholders within a specific region.

This also entails functioning as an intermediary between the global DG team and the country organisations as well as monitoring consistent training.

The role is responsible for both Air Freight and Ocean Freight and requires active collaboration and alignment with the operations functions in both products.

Key Tasks

- Collaborate with global Dangerous Goods manager to facilitate needs and requirements from countries within specific region

- Support countries with implementation of global Dangerous Goods standards and their individual training needs

- Monitor application of global Dangerour Goods standards, identify gaps or non-compliance issues and work with relevant stakeholders to address them

- Provide support on issues and problems for less established country organisations

- Conduct risk assessments to identify potential hazards associated with the handling and transportation of dangerous goods within the region. Alert risks to global team and implement strategies to mitigate risks.

- DG user management and coordination on regional level

- Produce regional DG reports as specified and agreed on with global team

- Collect feedback from country organisations and align with global team to ensure continouus improvement of functional processes

- Monitor changes in DG regulations on country and / or regional level and notify global team if impacting global framework / processes

- Lead regular update meetings with country DG managers across the region to enhance communication across geographies and ensure regulatory compliance

- Align with regional Marketing & Sales for Dangerous Goods specific matters

- Collaborate with stakeholders at all levels to understand their needs, gather requirements, and manage expectations

- Stay updated on industry trends: Stay informed about industry best practices, rules and regulations, emerging technologies, and trends in digitalization to ensure the organization remains competitive, innovative and compliant.

Differentiator (skills, experience, knowledge)

- Industry knowledge and experience: Solid understanding of the specifics of the forwarding industry including (but not limited to) rules and regulations, industry practices etc.

- Extensive expertise in the transport of Dangerous Goods and strong understanding of import regulations, customs procedures, and documentation requirements

- Project management expertise: strong project management skills, effectively planning, organizing, and executing projects from start to finish.

- Business acumen: Deep understanding of the organization's business goals and objectives, allowing the person to align technology solutions with strategic initiatives and drive value for the business.

- Technical knowledge: Solid understanding of technology and IT systems, enabling effective communication and collaboration with technical teams, as well as informed decision making regarding solution design and implementation.

- Stakeholder management: Building and maintaining relationships with stakeholders at all levels, including business leaders, clients, vendors, and internal teams. Effective expectations management and alignment throughout the solution delivery process.

- Problem-solving skills: Adept at identifying and resolving issues - strong analytical and problem-solving abilities, enabling the person to make informed decisions and find innovative solutions.

- Communication and leadership: They possess excellent communication skills, both verbal and written, and can effectively lead and motivate cross-functional teams to achieve project objectives. They can effectively communicate complex technical concepts to non-technical stakeholders.

Stakeholders

- Convince other subject matter experts to accept new concepts, practices, and approaches

- May cooperate with and coordinate 3rd parties e.g. external service providers

- Build strong, trusting cross-functional relationships with DHL managers

- Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders

- Provide technical guidance to line managers and employees

Management Responsibility

- Individual contributor who may manage two or fewer employees

- May direct the work of other lower level professionals or manage processes and programs

- Coach, review and delegate work to lower level professionals

Education/Qualification Requirements

- Bachelor Degree or equivalent experience/qualification

- More than 6 years relevant experience preferably in forwarding logistic and process improvement

- Preferably supervisory or team lead experience

- Work experience in the Asia Pacific region would be a distinct advantage

Description:

Experience Level: Senior (10-15 years)

Key Responsibilities:

Lead end-to-end delivery of large-scale programs, including application portfolio migration, post-merger integration, and data migration.
Collaborate with cross-functional teams to ensure seamless integration and alignment of business and technology objectives.
Manage stakeholder relationships at all levels, providing clear communication and updates on project progress.
Navigate and lead change management activities, ensuring smooth transitions and minimal disruptions.
Prepare and deliver high-quality presentations and reports for executive leadership.

Qualifications:
10-15 years of experience in program management, with a focus on delivering complex projects in the Insurance industry.
Proven expertise in managing application portfolio migration, post-merger integration, and data migration initiatives.
Strong stakeholder management skills, with the ability to influence and drive consensus across diverse teams.
Excellent presentation and communication skills.

Motorway is a leading pre-owned luxury cars dealer, and we are dedicated to providing exceptional service to our clientele. We are seeking an experienced After Sales Service Manager to oversee our after-sales operations at luxury cars sector, ensuring the highest standards of customer satisfaction and service excellence.

Key Responsibilities:

· Lead, mentor, and manage Service Advisors, Parts Executives, and Mechanics.

· Oversee vehicle maintenance, repair, and warranty services.

· Ensure the team delivers premium service that aligns with the brand’s standards.

· Maintain high customer satisfaction by addressing concerns promptly and professionally.

· Implement strategies to enhance the customer experience.

· Regularly review feedback and make improvements as needed.

· Ensure service processes are efficient and meet quality standards.

· Monitor KPIs to achieve service efficiency, profitability, and customer satisfaction.

· Manage the service department’s budget and control costs.

· Develop pricing strategies for service offerings.

· Monitor expenses to meet financial targets.

· Maintain a safe working environment according to health and safety guidelines.

· Prepare reports on service performance and financial results.

· Analyze trends and identify areas for improvement.

Requirements:

· Bachelor’s degree in Automotive Technology, Business Administration, or related field.

· Minimum of 5 years of experience in after-sales service management, preferably in a luxury automotive brand.

· Strong leadership, customer service, and communication skills.

· Possess excellent interpersonal skills to connect with clients.

· Proficiency in automotive service processes and management systems.

· Work location – Lower Delta

Responsibilities

• Achieving growth and hitting sales targets.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Involve in customer pre-sales and after-sales service support activities
• Maintains contacts with local business and network with industry key opinion leaders to expand sales opportunities.
• Arrange for presentations or business appointments with potential clients about new developments in the company’s products.
• Coordinate with China and Malaysia Vendors about the furniture products.
• Upsell existing clients other enterprise solutions
• Source for new clients
• Assist in new clients acquisition
• Assist in managing client accounts
• Familiar with the evaluation of tender, preparation, and submission of tender & quotation.
• Ability to source supplies and sub-contractors for a quotation for tendering.

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
• Minimum of 3 years of sales experience within the furniture design / manufacturing industries across Asia.
• Experience and knowledge in office system furniture or commercial carpet.
• Able to handle multiple tasks and work well under pressure.
• Positive attitude & independent
• Excellent Communication and Interpersonal skills.
• Strong team player and customer oriented.

Responsibilities

• Upsell existing clients other enterprise solutions.
• Acquire new customers by cold calling, emailing, networking and using various Media platforms.
• Plan and Execute sales plan such as meeting clients, preparation of tenders, proposals and quotations for clients.
• Assist in new clients’ acquisition.
• Assist in managing client accounts.
• Any other ad-hocs as assigned.

Requirements

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with Interior Designer & Architect.
• Possess good interpersonal skills
• Candidate must possess at least higher secondary/Pre-U/A level/College in any field.
• At least 1 Year(s) of working experience in the related field is required for this position.

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

· Interact with clients in-store and assist them with order placements and enquiries.

· Communicate with clients via phone and email to assist with their orders and enquiries.

· Facilitate collection of cake orders by delivery drivers and walk-in customers · Prepare simple coffee beverages

· Manage cashier & stock inventory

· Curate promos and deals to attract new customers and increase engagement

· Maintain store cleanliness

The ideal candidate should possess the following traits:

· Strong communication skills with a passion for customer service

· Good at multi-tasking

· Well-organised with good time management

· Personable and professional, works well in a team

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

· Knowledge of handling POS systems and various payment processing methods

Sounds like you? Join us today!

Job Type: Full-time

Location: 275 Outram Road, Singapore 169064

Working hours: 44 hour work week.

Tuesday-Sunday: 9.30am-6pm or 11.30am-7.30pm

Benefits:

• Staff discount
• Medical claim
• 13th month
• Transport allowance
• Monthly performance incentives
• A friendly and approachable work environment.
• Opportunities for professional growth and development.
• Be part of a team that creates beautiful and delicious cakes that bring joy to our customers.

Job Purposes:

The Senior Sales Executive is the client expert within the geo-market and acts in conjunction with regional leadership and the internal teams to set the strategy, identify opportunities and close the sales for each target client.

Primary responsibilities to include:

• Develop and accelerate profitable growth in KBC’s consulting /solution business in the APAC region and /or accounts by identifying, developing and closing business with target clients through
• Focusing on integrated KBC Consulting, Technology and Yokogawa solutions
• Leveraging and coordinating with the wider KBC organization and Yokogawa RHQs as required to achieve the above
• Coordinating with regional business development leads and project delivery teams to ensure opportunity potential is maximised
• Meet / Exceed annual personal sales targets (Order Intake) as set by the Global Head of Consulting Sales.
• Support and Build/Maintain a Sales Pipeline greater than or equal to three times sales award target by continually seeking new sources of business
• Source, architect and structure large, multi-discipline project opportunities with target clients by applying a diagnostic sales approach.
• Ensure the incorporation of Software/Technology sales into Consulting sales is in line with overall targets set.
• Collaborate with other members of the KBC consulting and Yokogawa Total solutions and delivery teams, as required, to deliver integrated sales successes.
• Drive a culture of integrated collaboration and focusing on delivering a quality, value-based solution.

Responsibilities:

Business Development: Participate in formulating the strategy and identifying (i.e. generating sales pipeline greater than or equal to three times sales award target for given period), evaluating, and structuring key deals to ensure continued financial health and maximum value creation, for KBC, through the entire product life cycle (both Technology Sales and Consulting Sales). Transactions may involve alliances, collaborations, mergers and acquisitions, in- and out-licensing initiatives, and other activities.

Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.

Customer Needs Clarification: Consult with a range of customer representatives, at different levels, to identify the outcomes they require, introduce relevant KBC specialists and utilize their expertise to gather and analyze complex customer data, clarify medium- to long-term customer needs, and develop and agree a specification of customer requirements.

Sales Opportunities Creation: Develop a personal network of senior managers within the KBC’s target sectors and represent KBC at business sector events. Obtain market intelligence, promote the organization, and enhance its reputation.

Sell Customer Propositions: Lead a cross-functional internal team (e.g., technical, commercial, and legal) to configure complex, tailored and/or bespoke product-and-services solution, and associated contractual terms, that meet the customer's mid- to long term needs. Negotiate agreement with the customer, and internally with commercial colleagues, to ensure that customer requirements are met at an acceptable level of profitability and cash flow, escalating issues to regional management where appropriate.

Promoting Customer Focus: Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.

Customer Relationship Management / Account Management: Develop and implement relationship management plans for target customer accounts, to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Customer Relationship Management (CRM) Data: Maintain relevant data and records within KBC’s corporate CRM system.

Operational Compliance: Comply with all KBC policies and procedures, acting as a role model to other members of the team.

Personal Capability Building: Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Education:

Technical experience is essential with BS or MS degree or equivalent in Chemical Engineering qualification preferred.

Experience:

• APAC regional cultural awareness required. Knowledge of and demonstrable sales experience in APAC markets is essential.
• Strong sales/commercial and delivery background, and a good understanding of the hydrocarbon industries.
• A deep understanding of sales processes, and opportunity management, is essential.
• You will have a proven, successful track record of selling high value, complex industrial, preferably process simulation, software into the energy and chemicals sectors.
• Experience in working in a client facing role and proactively managing client relationships
• Proven ability to develop new and grow relationships within an existing client base at a senior/executive level
• Proven track record of engaging with and presenting to senior stakeholders
• You will have a proven ability to work with internal teams, to craft compelling solutions to customer needs, both technical and commercial.
• Natural self-starter with extensive business contacts
• Understands company vision and is able to translate it into a journey for themselves and team colleagues

Assistant Technical Project Manager- Software Application
(Singapore)

Responsibilities:

We are seeking for a resourceful, experienced and committed individual to manage the following:

Service Management

· Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.

· Collaborate directly with clients (stakeholders, Operations Managers, and/or Contractors) for project delivery and maintenance support.

· Regularly update the client on operational concerns, compliance matters, and propose solutions.

· Provide monthly reports on system health, status, risk status, and the status of Change Requests/Service Requests and System Problems.

· Participate in management meetings such as CCC, Operations, Service Review, Audit, and Management Meeting.

· Review reports from Operations & Support (O&S) project teams within the System Family.

· Support O&S Project teams during Audit, Disaster Recovery/Business Continuity Planning, Backup & Recovery exercises.

· Propose initiatives for continuous improvement with recommendations to enhance IT governance & compliance and improve work quality and processes.

· Prepare an annual Management plan and submit it to the Client.

IT Configuration Management

· Regularly review IT asset inventory records maintained and updated by the Client-appointed Asset Officer/Project owner.

· Oversee and review with the client in advance of potential obsolescence and arrange whatever actions required

· Prepare and submit reports to the Client.

Incident Management

· Lead investigations and ensure incidents are resolved within the stipulated SLA time.

· Conduct root cause analysis for recurrent incidents and recommend improvement solutions to the Client.

· Ensure proper sign-off/endorsement by the client for incident resolution/closure and associated archival/repository.

IT Security Management

· Schedule security scans for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.

· Conduct regular Security Reviews on System Access and administration patterns, and report any unusual or suspicious activities to the SMO Head Office.

· Track, mitigate, and deploy patch security vulnerabilities according to the stipulated timeline. Maintain oversight and submit monthly reports.

· Ensure applications/software/systems are updated with the latest virus/security patches.

· Escalate and/or seek Client’s acceptance and approval of assessed risks

IT Security Compliance & QA Management

· Ensure the Systems’ compliance status adheres to applicable standards, policies, directives, and guidelines.

· Declare, review, and report compliance status to the SMO head office annually.

· During audit exercises, collaborate with stakeholders to provide responses and evidences to auditors or compliance-related declarations.

· Provide a Rectification Plan for any gaps found.

· Seek waivers on compliance when justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables, and quality assurance records are filed and kept up-to-date for audit and review purposes.

· Collaborate with the Client on system enhancements required for policy changes and audit requirements.

· Facilitate the resolution of issues and escalate to senior management as needed.

· Manage multiple projects under tight delivery timelines and limited budgets.

· Communicate effectively, both verbally and in writing in English.

· Conduct project planning activities and manage the execution of large-scale, high-risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing).

· Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.

· Manage relationships with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.

· Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them.

· Collaborate with Stakeholders to evaluate Cloud Solution Requirements and provide guidance on solution/technical architecture.

· Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.

Requirements:

· Degree/Higher diploma in Computer Science/EEE, IT, Communications, Mechatronics, or other related disciples

· Minimum 3 – 4 years of working experience related to IT security and/or in application development with strong knowledge of coding practices

· Professional certifications such CISSP or other relevant qualifications will be an advantage

· Proficient in the following programming languages: Java, JavaScript, JQuery, HTML, SQL

· Effectively builds and maintains partnerships with clients, prospects and people at all levels across the company.

· Ability to drive projects in a matrix management environment that includes influencing, efficiency, collaboration and openness with a focus on results orientation;

· Proficiency in collaboration, conflict resolution, group interaction and dynamics, project management, and facilitation of significant projects;

· Demonstrated leadership, communication and problem solving skills

· Basic knowledge of IT infrastructure such as servers, LAN, WLAN, printers and operation systems

· Possess the highest ethical and moral standards

· Self-motivated to work independently to manage projects

· Demonstrated commitment to completing tasks and objectives

· Reliability, flexibility, motivation and working well under pressure

· Ability to maintain a positive attitude at all times

· Able to travel overseas when required

· Preference will be given to candidate with experience in handling government projects

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent photograph to info@i-consulttech.com/[email protected]

Supporting the Head, Dental Services you will:

• Ensure dental compliance with Infection Control Practice
• Ensure optimal inventory management
• Manage matters relating to Senior/ Dental Surgery Assistants & Dental Assistants
• Collaborate with other domains in SHP

You will also assist the Head, Dental Services in overseeing and maintaining the standards of Dental Services at SingHealth Polyclinics (SHP) to deliver quality dental care with operational efficiency and effectiveness.

Job Requirements:

• A university degree in clinical healthcare fields e.g. Nursing/ Dentistry/ Oral Health Therapy/ Medical/ Allied Health
• At least 6 years’ of relevant experience in healthcare and infection control. Having APSIC / CSSD certifications would be advantageous.
• Proficient in spoken and written English
• Proficient in computer skills e.g. Word, Excel, PowerPoint, PDF
• Proactive, dynamic, decisive and responsible
• Good interpersonal and communication skills
• People management experience