The main responsibilities include:

• Project coordination

• Stakeholder communication

• Change management and training

• Monitoring and tracking progress

• Documentation and reporting

Key Responsibilities:

• Assisting in planning and scheduling project timelines, tasks and deliverables

• Supporting project team in meeting deadlines, monitoring task completion and ensuring smooth project flow

• Maintaining and organizing project documentation, including plans and business requirements

• Preparing status reports and presentations for management

• Developing training resources with the vendor’s support

• Engaging key stakeholders to ensure they are informed and supportive of the change through regular communications

• Driving change management strategies and plans, including coordinating communication and training programs to help users adapt to the new system features

• Handling and responding to user inquiries and issues reported for the product via various communication channels like emails and calls

• Helping users resolve issues with the product by following the FAQs guide

• Escalating unresolved issues to senior staff or business teams when necessary

• Meeting performance metrics like call handling time, customer satisfaction scores, and issue resolution rates

• Maintaining accurate records of all communications and resolutions for future reference

• Working with other team members, supervisors or departments to ensure efficient service operations

• Experience with change management for implementation of new systems and/or customer engagement

• Excellent communication and interpersonal skills, problem-solving, patience and attention to detail

• Proficiency with basic computer skills

• Strong listening skills and empathy

• Project management skills will be an added advantage

• Ability to work in a fast-paced environment

• Strong time management and multitasking abilities

• Knowledge of Singapore Government procurement and governance processes will be an added advantage.

• Knowledge of design thinking and workshop facilitation will be an added advantage.

Location: Changi

Responsiblities:

1. Report and present BIM implementation progress

2. Facilitate BIM meetings and workshops

3. Ensure compliance with CAG's and FUI Owner's Information Management Protocol

4. Identify and mitigate BIM-related risks

5. Collaborate with stakeholders (CAG, FUI Owners, Contractors)

6. Ensure accurate as-built models and asset data for FM & O&M digital handover

7. Provide monthly model update reports to CAG BIM team

Key Skills:

1. BIM expertise

2. Communication and presentation

3. Project management

4. Risk management

5. Collaboration and stakeholder engagement

Qualifications & Experience:

1. 10+ years BIM experience

2. Proficient in BIM software

3. Engineering/Architecture degree

4. Familiarity with multiple engineering disciplines

5. Strong communication and presentation skills

6. 5+ years continuous employment with Consultant/Contractor

7. Proven track record: BIM Company Deployment Plan, Project BIM Execution Plan (2+ projects)

8. BIM Management certification

Continue to develop personal sales techniques and assist in the development of associate's sales teniques to maximize sales

Displays effective selling techniques and client development by leading by example

Displays business acumen by explaining key performance indicators (KPIs) to associates set forth by the Store Manager and contributing to the overall store sales goals

Maintains store presentation to ensure the selling environment is customer ready at all times

Is an ambassador for all company values and uses integrity at all times

Reflects the brands style, key looks, and dress code while encouraging others within their brand representation

Communicate presentation standards and replenishment needs to ensure the store is always customer ready

Supervise a commissioned, territory/account-based sales force to achieve goals set forth in all sales metric categories

Assist Sales manager by supervising all training initiatives within the sales team

Supervise sales personnel in the effective implementation of the Company’s pricing initiatives

Qualifications for sales supervisor

Effectively and creatively utilizes all resources (systems, people, ) to manage daily operations

Possesses advanced operations knowledge combined with the ability to teach

Able to understand and articulate personal lines operations in a way that drives and achieves team(s) results

Minimum 2 years of retail experience a plus

Must have flexible availability as per business need

Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs

Job Description:

We are seeking a detail-oriented and highly organized Sales Administrator to support our sales team in daily operations. The ideal candidate should have excellent communication skills in both English and Chinese, a proactive attitude, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Provide administrative support to the sales team, including preparing sales reports, maintaining customer databases, and managing correspondence.
• Assist with processing sales orders, handling inquiries, and coordinating logistics with customers and suppliers.
• Coordinate sales activities and ensure all internal documentation is up to date.
• Communicate with both internal teams and external clients to ensure smooth communication and resolution of issues.
• Monitor and track sales performance, providing regular updates to the sales team and management.
• Maintain and update customer records and sales contracts.
• Support in organizing sales meetings, events, and other related activities.
• Perform other administrative duties as required to support the sales department.

Requirements:

• Education: Minimum of a college diploma or higher.
• Language Skills: Fluent in both Chinese and English (written and spoken).
• Experience: At least 3 - 5 years of experience in sales administration, customer service, or related roles.
• Skills: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  Strong organizational and time-management skills.
  Ability to multitask and work under pressure.
  Attention to detail and problem-solving skills.
  Excellent communication and interpersonal skills.
  

Preferred Skills:

• Experience with CRM systems (e.g., Salesforce, HubSpot) is a plus.
• Knowledge of sales processes and customer relationship management.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Collaborative and supportive work environment.

If you are passionate about sales and administration and want to contribute to a dynamic team, we invite you to apply.

Responsibilities:

- Develop new customers besides servicing existing customers.

- Proactively explore business opportunities and expand market share.

- To maintain close working relationships and follow up with key customers to grow new sales.

- Follow up on customer technical inquiries and ensure their requirements are met.

- Generate trends analysis and customer requirements reports.

Requirements:

- Degree in Mechanical / Manufacturing/Mechatronic/Material Science or min 3 - 4 years in Sales & Marketing.

- Ability to interact with customers to build good relationships.

- An independent and aggressive person eager to explore new business areas.

- High self-motivation, pleasant personality with good interpersonal & communication skills.

- Able to work closely as a team.

- Able and willing to travel.

The Customer Activator (Recruitment Sales) conceptualizes, supports and participates in marketing campaigns, recruitment and corporate outreach activities. He/She provides professional consultation to assist prospective students in making informed choices. He/She also takes full ownership and responsibility for course enrolments. A significant portion of his/her work is on development of marketing materials – both digital and print – which are customised to the assigned market segments.

Job Description & Requirements

• Conceptualizes, supports and participates in marketing campaigns, recruitment and corporate outreach activities.
• Takes full ownership and responsibility for course enrolments.
• Provides professional consultation to assist prospective students in making informed choices.
• Conduct market research and analysis to create marketing initiatives for promoting company’s products.
• Coordinate with internal teams to develop and implement new marketing and sales strategies.
• Obtain contact information of potential customers through data mining, cold calling, internet research and emailing.
• Identify and qualify new customers based on company’s business model and guidelines.
• Initiate and build relationships with customers.
• Maintain a database of partner & customer contact numbers and emails.
• Design marketing materials and manage social media platforms to increase brand awareness and promote sales of products.
• Execute strategies, including digital marketing, to achieve sales target of the team.
• Plan, implement and monitor digital marketing campaigns across digital networks.
• Analyse and prepare reports on outcomes of marketing campaigns.

Job Requirements

• Recognized Diploma/Degree in any discipline
• A minimum of 2 years’ working experience in sales, business development and digital marketing
• Digital Savvy. In-depth knowledge of various social media platforms and website analytics
• Experience in Hospitality, B2B and ex-Chef is an advantage.
• Team player who is independent, driven and possesses a strong passion for learning.
• Excellent written and verbal communication skills.
• Excellent planning, organization, and interpersonal skills.

Purpose of role

· Responsible for identifying new Business Opportunities and with the clear target to becoming a trusted advisor / partner to the client

· Responsibility for overall pipeline, forecasting and demand generation to agreed personal KPI’s and financial targets.

Through

· Achievement of a mix of strategic, consultative and relationship selling, the successful candidate will be expected to create, nurture and grow relationships within their assigned areas to deliver new business.

· Have an understanding of client’s needs and by developing a range of strategies to address both customer proposition and broader competitive environment requirements.

· Leverage relationships across company to ensure its propositions are presented pro-actively to the client and drive incremental business opportunities

Detail Description:

· Minimum of 15 years’ experience in Telco sector and experiences with Tier 1 telco carriers would be a plus and with proven demonstrable success

· Fluent in English speaking, reading, and writing.

· A clear stakeholder engagement approach supported, when necessary, with a clear communication plan

· Strong technical understanding of mobile networks technologies: Wireless Network, CN/IN/IT. Expertise in at least one of them; cross-area expertise an added advantage

· Self-reliant and self starting / proactive

· Ability to translate technical solutions into business and financial benefits to a customer – what the solution does for the customer rather than what the technology contains

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Job Description

· Provide foot reflexology and body massage services.

· Ensure high level of service standards.

· Responsible for the maintenance of cleanliness and neatness of the facilities

· Responsible preparing the necessary treatment products, replenishment of products, towels supply etc.

· Handle customer queries and concerns efficiently and politely

Requirements

· Able to commit on weekends/public holidays

· Able to work long hours and overtime

· Minimum 1 year of relevant experience

· Able to withstand body ordour

· Pleasant personality and hardworking

Benefits

· Attractive salary

· Conducive working environment

Main Responsibilities:

· Providing relevant beauty services, sales ability is required

· Need to perform housekeeping/cleaning of facilities

Job Scope:

• Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.
• Promotes and secures orders from existing and potential customers through a relationship-based approach
• Always communication by calls and in-person visits and presentations to existing and prospective customers
• Generate leads through various channels, including cold calling, networking, and digital marketing.
• Follow up on leads and convert them into sales.
• Maintain a CRM system to track and manage leads, opportunities, and customer interactions
• Reporting to management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Provide exceptional customer service and support throughout the sales process
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth
• Gather and analyze data to develop insights that drive informed decision-making
• Continuously improve sales skills through training, workshops, and self-directed learning
• Maintain accurate and up-to-date sales records, including client interactions, sales activities, and outcomes
• Analyze data to identify trends, opportunities, and areas for improvement.
• Prepare regular reports for senior management.
• Stay updated on product knowledge, market trends, and industry best practices

Job Requirement:

• At least Degree in Business Management, Marketing or a related field.
• Proficiency in marketing principles, strategies, and tactics.
• Ability to create and execute marketing plans, campaigns, and strategies.
• Knowledge of target audience analysis, segmentation, and targeting.
• Familiarity with marketing analytics and data-driven decision making
• Excellent communication and interpersonal skills for working with clients, vendors, and team members
• Creative thinking and problem-solving abilities to handle unexpected challenges
• Attend to emergency call and able to work during public holiday or weekend if required
• Willing for travel for on-site client meetings
• Willing to travel islandwide with own transportation arrangement.
• 6 working days per week

Summary:

• Salary up to 6k+
• MNC company - stable revenue
• Transport allowances
• Own a vehicle
• Location: Pioneer
• 5 days work week
• Sales experience in precision engineering related products

Key Responsibilities:

• Develop new business opportunities & sales leads for revenue growth and customer retention
• Achieve sales targets and analyst current market trends and industry information
• Pitch, recommend and fulfil the requirement of customer in terms of products and services offered
• Work closely with the production, application and shipping team to ensure timely delivery and that all order requirements are met
• Attend problem and generate solution
• Other related ad hoc duties

Key Requirements:

• Min Diploma in Mechanical Engineering or equivalent
• Sales experience in precision engineering related products
• Strong technical knowledge in CNC
• Own a car

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• Responsible for direct sale of vacuum pumps, systems, parts and services in Singapore. Be accountable for individual sales target to be determined by the Company.

• Break new grounds and penetrate the key industries as in; Food Packaging, Medical, Petrochemical, Chemical, Automotive, Pharmaceutical, Electronics, Semiconductor etc.

• Undertake the role to develop new and key accounts and strive towards achieving sales goals and objectives.

• Engage the customers on a day-to-day basis to initiate and coordinate sales activities.

• Responsible for quarterly Sales forecasting and meeting monthly and yearly “Sales” target for Singapore region.

• Track and report sales activities; submit weekly and monthly report promptly.

• Handle sales inquiries and generate proposal to customers for sale of pumps, repair, field service and spare parts.

• Be competent to undertake hands-on related issues arising from aftersales including onsite trouble-shooting.

• Create sales leads, follow up on sales opportunities and take ownership to follow up on quotations.

• Contract review prior to order entry – Evaluate and interpret customers’ specification against our offer. Clarify with customer where necessary to resolve unclear requirements. Be responsible to coordinate with Order Administration team on shipment update and information going back to the customer up to the point of delivery.

• Working closely with customers to find application possibilities and propose suitable technical solutions.

• Conduct competitive analysis and identify market price for various customers and market segments in Singapore.

• Conduct product and application training.

Responsibilities:

- Collaborate with the sales/business development team to understand customer requirements and use cases

- Conduct POC, demo, testing and setup of security system and video analytics

- Process knowledge of basic security technology including video analytics and application scenarios

- Manage and execute new/existing projects

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Process market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

- Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

- Diploma or Degree in any discipline

- Ability to understand and address customer requirements and translate them into

technical solutions

- B2B (Business-to-Business) experience in robotic/physical security

- Process negotiation, networking, presentation, project management, market analysis, strategic skill will be an advantage

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Description -

Responsible for providing coordination between production and customer’s’ requirements and other administrative assistance to Sales Department to ensure smooth day-to-day operation of sales and business development.

· Effectively manage a large number of incoming enquiries on all e-commerce platforms and social media channels, phone calls, and ensure that issues are resolved both promptly and thoroughly.

· Process all digital sales orders placed on e-commerce platforms and social media channels

· Identify and assess customers’ requirements and needs

· Keep records of all customer interactions

· Enhance customers’ experience to all social media platforms

· Communicate with IT, sales and operation departments to fulfil orders

· Assist on research, implementation and coordination on all online sales and marketing strategies and ad campaigns

· Provide copywriting for all online sales and marketing strategies and ad campaigns

· Assist in inventory management and stock replenishment. Upkeep and make visible data to all stakeholders.

· Provide administrative and operational support

Job Requirements -

· Min ‘O’ level or similar and relevant experience, previous F&B sales experience will be an added advantage

· Possess positive customer service orientation

· Good communication and interpersonal skills

· Possess pleasant personalitn

· Proactive, team player and sales-oriented

. Positive attitude, hardworking and willing to learn

- perform daily stock take

- sales of jewelleries and watches

- ad hoc duties.

- shift work with colleagues

Job Description:

We are seeking an experienced and knowledgeable Restaurant Manager/ Assistant Manager to oversee the daily operations of our Halal restaurant. The ideal candidate will have a deep understanding of Halal procedures, excellent leadership skills, and a passion for delivering outstanding customer service.

Responsibilities:

. Lead and manage the Front of House restaurant's operations, with a primary focus on maintaining Halal standards and procedures throughout the establishment.

· Train, mentor, and supervise restaurant staff, including chefs, servers, and kitchen assistants, to ensure compliance with Halal guidelines and deliver exceptional service to our customers.

· Work closely with suppliers and vendors to source Halal-certified ingredients and products, ensuring the integrity of our menu offerings and maintaining the trust of our customers.

· Oversee food preparation, handling, and serving processes to ensure strict adherence to Halal standards according to MUIS regulations.

· Enforce and implement policies and procedures to uphold MUIS Halal standards and foster a culture of continuous improvement.

· Stay informed about industry trends, regulatory changes, and best practices in Halal certification to ensure ongoing compliance and relevance for our restaurant.

· Overseeing day-to-day operations of the store and ensuring smooth operations.

· Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.

· Addressing customer inquiries, concerns, and complaints in a timely and professional manner.

· Handling cash transactions accurately and securely.

· Supervising and training crew staff on food preparation, customer service, and safety.

· Adhering to health and safety regulations, including cleanliness standards and hygiene practices.

Requirements:

· Proven experience as a Restaurant Manager or similar leadership role in a Halal restaurant environment.

· Deep understanding of MUIS Halal principles, procedures, and certification requirements, with a commitment to upholding these standards in all aspects of restaurant operations

Responsibilities

• Lead a team of sales personnel.
• Actively explore business opportunities to increase sales volume.
• Identify potential markets, sales channels, competition and propose effective sales strategy plan for account expansion & development to achieve monthly and quarterly sales targets & KPIs.
• Managing all sales channels, eg. general trade, modern trade, food services and ensure daily operations functioning well.
• Establish network and build good rapport with new clients.
• Conceptualize strategic business plan that expands company’s customer base.
• Present relevant sales & operations reports and forecasts to the management team.

Requirements

• Excellent track records in consistently meeting or exceeding sales targets & KPIs.
• Pleasant personality with excellent interpersonal relationship and communication.
• Strong business acumen sense and industry expertise.
• Proven ability to drive the sales process from plan to close.
• Excellent leadership, coaching and people management skills.
• A good team player with the ability to adapt in a fast paced environment.
• Able to work independently and take initiative.
• Possess a Class 3 license

Job Description

• Conduct daily check to ensure proper working condition of equipment.
• Ensure inventory of stock supplies are sufficient.
• Recommend improvements to Manager or Management where appropriate.
• Lead by example by demonstrating exemplary professionalism.
• Attend to guests’ needs and complaints promptly and politely.
• Resolve all potential service failure issues.
• Perform duties in the best interest of the Company, ensuring that the SOP & SOC are applied on daily basis
• Supervise and participate in activities of the service personnel under his direct supervision.
• Supervise food and beverage service by directing and guiding subordinates.
• Ensure that all requisitions for the week are duly delivered and stored appropriately.
• Attend meetings and briefings especially in the absence of Manager.
• Participate in stock taking of store, linen and operating equipment as directed by superior.
• Coordinate regular monthly maintenance and recording.
• Execute any duty that may be assigned from time to time by the Management.

Requirements

• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Basic competency in IT.
• Possess good initiative and leadership skills.

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

We are a Singapore Accountancy firm looking to recruit a business development manager to market our accountancy services and to acquire new clients.

The job responsibilities are as below:

• Source and develop new potential customer
• Approach existing and new customer to fix appointment
• Maintain and develop existing and new customer database in excel
• To achieve KPI set by the management

Job Requirements

• Minimum GCE 'N' or 'O' Level
• Good communication skills and self-motivating
• Able to communicate in Mandarin to communicate with Chinese clients
• Flexible working hours between 9am to 6pm
• Able to work independently and good team player in friendly working environment
• Working location: 362 Upper Paya Lebar Road (Near Hougang, Serangoon North)
• Base Salary + Commission

Responsibilities:

• Develop and establish the project budget and schedule, including the analysis of costs and budget estimates.
• Identify the employer's requirements and create the project brief accordingly.
• Advise management on the selection and appointment of the project team.
• Oversee the appointment process for project consultants.
• Lead and coordinate the project team.
• Ensure projects are completed successfully, adhering to the set timeline, budget, and quality standards.
• Manage all phases of the project, from design to implementation and final completion, while meeting client expectations.
• Handle project financial management and provide progress updates to management.
• Attend project meetings and document meeting minutes.
• Prepare and present detailed progress reports on construction activities to management regularly.
• Oversee communication, integration, and flow of design and project information.
• Manage the delivery of design, project schedules, and construction critical path activities.
• Review proposed designs to ensure alignment with the project brief.
• Advise on procurement strategies, tender evaluations, and contractor selections.
• Monitor and report on project progress.
• Supervise on-site work to ensure adherence to set targets.
• Ensure project safety standards are in line with ISO45001 requirements.
• Maintain workmanship standards that meet industry best practices and project requirements.
• Provide detailed daily updates to management on project status.
• Manage the handover process upon project completion.

Requirements:

• Diploma/Bachelor's Degree in Engineering, or any equivalent professional qualifications
• Brings along at least 3-5 years of experience in building/construction related project experience
• Experienced in planning resources effectively and meet tight deadlines
• Able to adapt into a fast pace environment
• Team player with strong interpersonal skills

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

CRITICAL WORK FUNCTIONS & KEY TASKS

1.Order Fulfilment Management

• Ensure timely Order Fulfilment to ensure customers’ satisfaction and to meet OTIF.

2. Logistics & Warehouse Management

• Ensure the development and execution of efficient logistics, transportation and warehouse services.
• Monitor service providers in adherence of service level, frequency, customer satisfaction and compliance.
• Formulate and keep track of optimising the logistics cost, space utilisation and safe handling of products and delivery. Ensure organization’s operations meet SS620 / GDPMDS standards and requirements

3. Inventory Management

• Achieve high and consistent inventory accuracy
• Achieve optimal level of inventory holding – ageing inventory, missing and expiring

4. People Management & Development

• Promote and support progressive people management frameworks and policies to better attract, retain and develop talent
• Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
• Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
• Engage, mentor and motivate team members to excel and grow them personally and professionally.
• Manage staff issues and appraise their performance

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

1. Excellent leadership skills including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
2. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
3. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision making.
4. Strong problem solving and negotiation skills.
5. Drives changes, challenges status quo and makes recommendations for improvements to products and processes.
6. Demonstrate team leadership with proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
7. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
8. Experience in Shared Service Environment/Organization is an advantage.