Your Career

As we continue to grow as an organization, we are hiring premier Major accounts sales professionals to run and drive sales engagements into named FSI/Enterprise accounts in Singapore. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop named Enterprise/FSI accounts in Singapore
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

About the job

You will support the Goods Flow Manager in ensuring smooth and efficient goods flow operations in the store. This includes managing stock accuracy and availability, overseeing receiving and replenishment processes, and leading the team responsible for these operations.

Your assignment

• You will lead the team and work closely with other departments to ensure the highest level of customer service standards are executed
• You shall review the operation process and provide feedback and solutions to secure a more profitable and smooth operations
• You will ensure efficient daily goods flow operations in the role’s area of responsibility in accordance to Global Service Protocol.
• You will ensure the goods flow team complies with IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security and work place environment.
• You will develop and lead the goods flow team to secure competence in the workplace and succession planning.

To execute sales strategies to enhance the performance of the FI Sales unit in line with the Bank’s missions and objectives to promote revenue growth and grow the business,  by executing the following responsilibities :-

Key Responsibilities;

• Execute sales strategy, initiate contact with existing and potential  investors, identify their needs and sell appropriate Fixed Income instruments to meet those needs
• Review and analyse the market to anticipate investors requirements and develop competitive solutions and services to meet those  requirements.
• Ensure constant communication with the market and provide competitive and prompt execution of all transactions.
• Comply with all internal and external rules and regulations in the marketing of securities to investors.
• Exercise and maintain a high standard of integrity and professionalism in dealing with business partners and clients and strive to preserve and enhance the good reputation and goodwill of the department and Company as well as build better relationship with business partners and clients.
• Staying abreast of industry trends, new products and developments, guidelines, policies, rules and regulations.
• Work closely with other RHB Bank Group staff, to identify and refer cross-sell opportunities.

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Sales 
Porsche Singapore Pte. Ltd. 
Porsche Singapore is seeking a highly experienced Sales Manager to join our team and collaborate closely with the Head of Sales and Customer Excitement. This role is critical in driving growth and profitability in our New Car Segment. We are looking for a dynamic leader with a proven track record in sales, preferably within the luxury automotive industry. 

The successful candidate will be responsible for leading and inspiring the customer facing sales team to achieve and exceed volume and profitability targets while ensuring exceptional customer service, managing studio operations, and upholding the brand's premium standards. They will play a key role in fostering a high-performance culture that consistently delivers outstanding results. 

• Oversee lead funnel management at the individual lead level with the Porsche Consultants on a daily basis, ensuring effective follow-up on targets, leads, test drives, offer creation, and resolution of customer issues. 
• Conduct regular performance reviews, provide constructive feedback and coaching, and foster a positive, productive work environment with the sales team that encourages teamwork, customer excitement, and professional growth, ensuring the achievement of sales targets, high performance, and development.  
• Manage studio operations and monitor sales floor activities to ensure all team members strictly adhere to standard operating procedures (SOP) and Porsche's standards, policies and guidelines, including maintaining studio upkeep, delivering a consistent and exceptional customer experience, upholding integrity and ethics, and providing guidance while implementing corrective actions when necessary. 
• Oversee the Studio Customer Journey (from initial contact through to purchase) and ensure team members build and maintain strong relationships with customers to achieve high levels of customer satisfaction and encourage referrals and repeat business. Manage and address escalated customer inquiries, concerns, and complaints promptly and professionally. 
• Ensure strong collaboration and synergies with all stakeholders (F&B, Porsche Lifestyle, Sales Planning, Marketing, Aftersales) to achieve alignment and support for sales initiatives, driving desirable results. 
• Collaborate with the Head of Sales to implement sales strategies, propose promotions and incentives to drive growth and achieve volume and profitability targets, and support inventory management to ensure key model availability and optimal stock levels. 
• Expand the dealership's client base by developing and maintaining a network of potential customers, and collaborating with marketing and CRM team on lead acquisition. 
• Participate in industry events, trade shows, and networking opportunities, and stay informed about industry trends, market developments, customer needs, and competitor activities to identify and pursue new business opportunities, including corporate partnerships and fleet sales, thereby driving growth potential and promoting Porsche's brand and products. 
• Training and developing a high-performing sales team by providing ongoing coaching and support, ensuring the fulfillment of training requirements, and enhancing their skills and knowledge. 

• Bachelor’s degree in business, economics, finance, marketing, or a related field. 
• 5-8 years of working experience in leading sales team in the automotive industry, preferably within the luxury segment. 
• Proven track record of success in sales management.
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with internal and external stakeholders, and inspiring and motivating the sales team. 
• A passion for the Porsche brand and a commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• A deep understanding of automotive industry trends, the luxury market, customer expectations, market dynamics, and regulatory requirements. 
• Required to perform shift work including weekday evenings, weekends and public holidays 
• A valid class 3 driving license and clean driving record

At Dynatrace, we realized that the traditional post-sales customer journey can be delivered in a better way, and we at Dynatrace are on a mission to fix this!  Our aim is to bring together all post-sales customer experiences under one unified framework – and we call it Dynatrace ONE.  As a Customer Success Managers (CSM) for our enterprise accounts, you will be at the core of this approach, and your main responsibility is to make sure our customers realize and continue to see the value of their Dynatrace investment. 

To excel in the role, you will need to be proactive, entrepreneurial, and resilient, and not to be afraid to challenge the status quo to drive better outcomes.  Your focus will be on renewals and account growth, navigating enterprise organizations, and collaborating with our Champions and account teams to ensure on-time renewals.

Job Description

• Be the trusted advisor and primary post-sale point of contact for a portfolio of up to 30 organizations across APAC region and engage proactively with them on a regular basis
• Leverage your and your team’s expertise to increase adoption and utilization of Dynatrace capabilities
• Demonstrate product capabilities beyond core features to help the customer achieve specific business results and realise maximum value from the product
• Identify opportunities and close additional revenue from assigned clients, including upselling and cross-selling of related services and discovery of additional use cases
• Be accountable for client renewal and retention rates
• Ensure deployment and utilization best practices are implemented and understood, and collaborate with partners and internal consulting functions to drive timely results
• Handle escalations and coordinate across functional areas of Dynatrace to ensure flawless delivery (including Marketing, Sales, Professional Services, Engineering, Finance, Training, Support)

Responsibilities:

• Develop relationships with mature and growing customers and help them unleash the value of Dynatrace through strategic alignement and enablement
• Be the champion of deployment success by mapping out relevant stakeholders and engaging them on relevant value propositions
• Identify additional use cases to be implemented within current book of business
• May support higher-level account managers working on larger accounts from time to time
• Visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal
• Coordinates sales quotations and responds to requests for proposals

The successful candidate will be providing digital customer solutions serve as the first line support to assigned customers/sales.

• Oversee good commercial relationship with all customers
• Monitor programs and procedures to ensure on-time delivery and customer satisfaction with the team
• Manage and implement the process improvement and changes enabled by IT systems
• Provide in-house support to the Sales Personnel in handling sales quotations, SOPs, RFQs and enquiries pertaining to assigned accounts
• Liaise and coordinate with global offices/agents with regards to sales-related enquiries, as well as shipment monitoring/coordination in accordance to account SOP set up
• Generate weekly/monthly reports for internal and external customers, in accordance to their requested format
• Review, update and maintain SOP, quotations and RFQ results for assigned accounts in server/systems
• Follow up on customer issues or handle disputes as and when necessary
• Develop and direct procedures pertinent to the effective and efficient operation of the Sales Support Team
• Provide feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes
• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to
• Coach and guide new hires and junior team members for development and alignment

Qualifications and Experience

• Post Secondary/Diploma in Marketing, Logistics, Supply Chain Management or equivalent
• 5 to 8 years of relevant experience in Freight Forwarding Industry
• Good knowledge of Cargowise One is advantageous
• Strong service orientation and customer management skills
• Good knowledge of Ocean Freight Quotation
• Strong interpersonal skills and teamwork

Sales Executive / Manager

Job Scope

• Promote international air and ocean services to potential customers.
• Perform cold calls to potential customers.
• Prepare monthly sales reports for management
• Able to achieve sales targets set by Director.
• Identify potential clients and develop new accounts to grow the business.
• To manage sales and daily logistics duties.
• Ensure high customer satisfaction.
• Identify and enlarge targeted customer base.
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Director

Requirement

• Minimum GCE O Level and above
• At least 3 to 5 years of relevant experience in freight business

Key Responsibilities:

Evaluation

• Provide credit risk evaluation of credit applications submitted by the various business units and identify /address /mitigate all pertinent credit risk issues.
• Approve credit applications within ‘Delegated Lending Authority’ assigned or recommend to next higher approving level for approval in accordance with the DLA architecture set out.
• For credit applications submitted by CORP, IB, CB & FIG, to review the ‘credit risk grade’ generated and affirm or reject /override the credit grade with justification.
• For credit applications submitted by PFS, to ensure that the respective product parameters, credit guidelines and regulatory requirements are met or well mitigated.
• Evaluate and approve, reject or recommend operational and administrative requests of CORP, IB, CB, FIG & PFS customers such as variation of terms & conditions.
• Keep abreast of industry developments, market sentiments and the general business trend and their impact on our banking business.

Compliance

• Ensure that credit applications submitted are in line with the Bank’s credit guidelines & policy, rules and regulations as laid down in the Bank’s circulars and operations manuals, regulatory requirements (MAS Notices and Circulars, Banking Act).
• Address issues raised by auditors and MAS relating to credit matters.

Others

• Undertake ad-hoc projects and other duties assigned by Head of Credit Evaluation or Senior Credit Manager from time to time.
• Conduct joint customer visits with business units to better understand risks pertaining to their credit applications and provide them guidance on structuring of credit facilities.
• Assist in the day-to-day operations and administrative functions of the department.

• Oversee the accounting function, including managing the daily operations, maintaining accounting systems and records in accordance to SFRS/IFRS and internal reporting requirements, preparing and analysing financial statements, ensuring compliance with regulatory requirements, reviewing work prepared by the Accounting Specialist
• Manage treasury functions including payments, monitor cash flow position and ensure healthy cash flow forecast
• Oversee tax function and ensure compliance, including review of tax schedules, timely statutory filings and relevant documentation
• Manage the annual statutory audit and liaise with external auditors to ensure smooth completion
• Develop, implement and monitor internal controls to ensure integrity of financial reporting as well as adequate risk management including appropriate documentation
• Implement process excellence projects to improve efficiency, enhance internal controls and compliance including process diagnostics and use of technologies
• Work closely with functional departments to support and ensure smooth implementation of new business activities

• Bachelor's degree or higher in Accounting/Business or a related field
• Minimum 5 years working experience in a related field, including minimum 2 years in a public accounting firm
• Strong structural, analytical, interpersonal and communication skills
• Strong knowledge in accounting (IFRS) and tax regulations, operational risk management and design of internal control systems
• Ability to work under pressure and meet deadlines
• Good team player and willingness to work in multicultural environment

Team Summary 

A unique opportunity exists to join Visa and the IPVMC market cluster (Indonesia, the Philippines, Vietnam, Myanmar and Cambodia), one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world. 

What a Business Planning & Operations and Strategy Manager does at Visa: 

The successful candidate will leverage quantitative and qualitative analysis and research to drive the development of business strategy, support delivery of strategic initiatives as well as ensuring the successful operations of the cluster. The role will report to the Head of Business Planning & Operations for IPVMC and GC (Global Clients) and collaborate extensively with the IPVMC Leadership Team, market teams, Sales Excellence, Corporate Strategy and AP BPO teams. 

The successful candidate will: 

• Enhance existing and build new data tools to produce rigorous, fact based quantitative / qualitative analysis and research to drive deep and actionable insights.  

• Assess IPVMC’s current-state business performance, evaluating pros and cons of the cluster’s strategic options, size future business opportunities, preparing detailed business case, etc.) 

• Clearly communicate and present data and insights to mid-to-senior management in an accurate and efficient manner 

• Participate in creation of robust account, country & functional plans; track/report progress against targets as part of regular business reviews. 

• Actively support execution by systematically driving the cluster's strategic priorities, OKRs and key account reviews.  

• Assume responsibility for sales pipelines in Microsoft Dynamics, ensuring optimal pipeline management and tracking to target. 

• Assist with regular cluster business reviews by collaborating closely with all functions and markets to provide a holistic assessment of the business. Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the cluster. 

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth. 

Why this is important for Visa 

As part of advancing Visa’s business and financial objectives as well as ensuring the cluster's performance is optimized, the Business Planning & Operations function oversees medium to long term strategy development and execution, drives thought leadership and ensures successful ongoing business operations.  The successful candidate is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize and mitigate both short and long-term opportunities and challenges.  

You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Senior Account Executive is a vital support member to all agency account teams. As an account executive, you'll need to thoroughly understand a client's products or services and what their communication goals are.  

Expectations of a Senior Account Executive / Junior Account Manager

• Assists the Account Director in business support and management. 

• Assists in providing timely responses to client requests. 

• Schedules business meetings and do follow-ups. 

• Provides input for the creation and execution of marketing plans 

• Gathers data on ad campaigns to evaluate performance, and gives recommendations on ways to improve campaign performance.  

• Tracks campaign budgets 

• Gathers information on the competition 

• Ensures that ad campaigns are in compliance with advertising guidelines.  

• Assists in developing and implementing business improvement programs. 

• Analyses invoices and provides invoicing support. 

• Assists in developing client presentations, proposals and reports. 

• Maintains thorough understanding of account management principles. 

• Assists Account Director in coordinating day-to-day account activities. 

• Maintains a sense of discretion and professionalism, representing the Groupe  

Established in 2012, Grand Venture Technology Limited ("GVT") has quickly risen as an industry leader, renowned for delivering cutting-edge solutions in ultra-precision machining, sheet metal components, and complex mechatronics modules for the semiconductor, life science, medical and aerospace industries. Listed on the Mainboard of the Singapore Exchange ("SGX-ST"), GVT’s relentless pursuit of excellence and innovation earned it recognition by The Straits Times in January 2024 as one of Singapore’s fastest-growing companies, solidifying its reputation as a trusted partner in high-tech manufacturing.

We are looking for a Group Finance Manager to join us! The key deliverables will include:

• Lead and manage Group’s regional finance team
• Responsible for Group consolidation of regional accounts
• Supervise and manage financial reporting processes including monthly management reporting and analysis, SGX reporting and statutory reporting
• Analyse and review areas including costing, WIP inventory, segmental performance
• Review costing, provide analysis and suggests improvements to operations
• Provide guidance and supporting the regional accounting team with relevant accounting standards, laws and regulations
• Review of journals and management accounts
• Ensure compliance with all accounting, tax and statutory requirements
• Cashflow and debt management
• Review and implement Group’s accounting processes and internal controls
• Liase with external and internal auditors and professionals
• Budget/forecast preparation, updates and review
• Assist CFO with process improvements, ERP implementation and alignment of Group strategy
• Assist CFO in preparation of Board papers
• Opportunities for business travels to regional offices

Job Requirements:

• Degree in Accountancy/Finance/ CA/CPA/ACCA or equivalent
• At least 5 years of relevant experience
• Audit working experience with exposure to SGX reporting environment preferred
• Exposure to manufacturing sector preferred
• Strong knowledge in SFRS and SFRS(I)
• Possess excellent MS office skills, especially MS Excel
• Team player, meticulous, good communication and interpersonal skills

Duties include responsible for facilitating and supervising day to day operations at a store and work along side with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

Freshworks is looking for a results-oriented, performance-driven marketing leader to drive regional marketing in ASEAN. Reporting to the Senior Manage, this role will lead and implement our regional field marketing strategy for ASEAN countries - Singapore, Malaysia, Indonesia, Thailand, Philippines. The role will also work closely with the General Manager (ASEAN) as well as regional sales leaders to drive pipelines.

We are looking for an experienced field marketer with SaaS / Cloud experience. The successful candidate is proficient in understanding the customer/prospect journey, and has robust experience in demand generation programs, pipeline creation, field events, campaigns, digital, and ABM.  The person will work closely with Business Development (BD) and Account Executive (AE) to drive alignment and leads follow-up & conversion.
 

• Lead regional marketing execution to drive pipeline growth and improve funnel conversion.

• Own strategy, development, and execution of demand generation programs, field events (owned and 3rd party) and webinars.  The person will collaborate cross functionally to drive email campaigns/nurtures, and digital marketing.

• Collaborate with sales, business development, and customer success leaders to ensure strong execution and results. 

• Own quarterly planning cycle with sales and functional teams for interlock, and alignment at QBR (Quarterly Business Review).

• Manage marketing budgets, track ROI and measure all marketing programs. Utilize data-driven insights to optimize marketing strategies, investments, and resource allocation.

• Collaborate with brand, campaigns, customer and product marketing teams to drive expansion within existing customer segments and identify opportunities for new business initiatives.

• Work with the product marketing team to develop insights and contents for field events (eg keynote slides, panel discussion questions).

• Understand marketing customer segmentation and value proposition; provide feedback on how to meet specific market needs.

THE MISSION ?

You have been appointed Minister of the Right Price & Master of Reservations at your Mama!

THE MISSION?

You are the favourite parent of Mama!

Senior Sales Engineer will support the growth of the business by providing technical sales support for customers and the regional sales force, including pre and post client interaction throughout the sales process.

Job Description

• Support the Regional Sales Manager/Sales Manager in developing and achieving sales plan and maximise sales success.
• Develop high level customer relationships for mutual benefit.
• Maintain and report monthly forecasts on sales orders-in and backlog.
• Manage collections, report on AR, and act as the escalation point for chasing significantly aging debt.
• Participate in sales and operational planning activities to ensure market winning lead times and maximize product availability.
• Ensure compliance with QMS policy and process to ensure the sales process can be audited and remains compliant.
• Preparation of quotations and supportive information to customer enquiries.
• Contract review and processing of orders with supportive information and relevant parties.
• Management of product pricing evaluation.
• Assist with pricing of products and regional variation to maximize sales potential.
• Maintain an overview of clients in the region, their contracts and operations.
• Maintain an overview of competitors, their activities, success and failures, feedback to management.
• Monthly report to the Management, including quote activity, new orders, new clients, customer feedback and business outlook.
• Ready for regional travels, including clients visit, seminars etc.

Job Requirements

• Minimum Degree in Mechanical Engineering
• Minimum 3 to 5 years of Sales experience in Oil and Gas industries
• Excellent analytical, written, verbal communications, and documentation skills.
• Ability to maintain focus and business acumen under sometimes stressful sales/business negotiations.
• A team player who collaborates with peers to solve problems.
• Firm and diplomatic when negotiating.

What you’ll do:

• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Ensure a healthy start for new projects by conducting kick-off meetings & hand-holding sessions for the project teams on CDE access (Common Data Environment), Information Management, Data exchange, Modelling techniques, BIM coordination & review process, Issue management, As-built verification process, BIM handover process etc.
• Keep the project BIM documents upto date. Includes but not limited to BEP, Project BIM Standards, MIDP, TIDP, Model Tree, LOD table, BIM Collaboration, Documentation standards.
• Attend client meetings & lead the decision-making process affecting the BIM deliverables.
• Conduct Trainings on BIM processes & workflows, Inspire & motivate the BIM teams, Monitor progress. 
• Develop, discover, collect, and share processes, best practices, tools, and techniques of BIM.
• Liaise with relevant authorities for the project’s BIM funding and BIM submissions.
• Work closely with all other departments and project teams to provide solutions for BIM related technical issues. 

We are looking for a Key Account Manager, for Target Market - Concrete

Roles and Responsibilities

1. Ensure that the individual sales budget in revenues are met
2. Ensure the collection of debts is within the Company guidelines
3. Develop good relationship and network with concrete suppliers, pre-casters and contractors
4. Conduct sales visit to service existing and new customers
5. Aggressive market visits to identify and follow up on new projects/ opportunities
6. To monitor competitors’ activities and feedback to the company
7. Attend regular meetings as stipulated by the Sales Management
8. Attend training/workshops as assigned by Management
9. Ensure that products offered to the customers meet the strategy criterion outlined by Management
10. Initiate Customer Complaint Report to ensure that the complaints are promptly and efficiently dealt with
11. Submit monthly report and sales forecast
12. Liaise with technical department to resolve concrete related issues, troubleshooting on site and trial mixes
13. Ad-hoc assignment

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

Provide great customer experience.
Fold, hang, display, and merchandise garments to maximize selling opportunities.
Actively process, stock and replenish garments on the sales floor and in the stock room.
Open, unpack, and label merchandise with security tags.
Support customer purchases and returns in the register.

1) Sales Support Executive (Air & Sea Freight)

Job Duties

• Handling full operations on Air or Ocean freight import/export shipments
• Work closely with customers and agents for air freight or sea freight operations
• Coordinate with customer service team and sales team in providing the contractor’s cost for trucking/shipping liners/airliners etc.
• Assist in the preparation of Pricing & Quotations
• Assist sales team with operations and quotations and complete documentations including billing invoice
• Complete documentations and operations on Air & Ocean freight. Such as permit application, shipment data, billing and other operations

Job Requirements

• Min GCE “O” Level or Diploma in Logistic / Supply Chain relevant discipline is preferred.
• Minimum 3 to 5 years of relevant experience in freight forwarding
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Ensure Compliance With Singapore And HQ Regulators’ AML/CFT Requirements

• Carry out AML/CFT transaction monitoring and investigate alerts in a timely manner;
• Resolve or escalate the alerts, where appropriate
• Ensure proper documentation on the handling of alerts
• File suspicious transaction reports, if necessary, to the relevant authorities within the stipulated timeline

AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist team lead in carrying out any necessary reporting to management as well as other stakeholders
• To file STRs to the relevant authorities and attend to any follow-up requests from the relevant authorities to ensure proper handling and closure
• To maintain the register of STRs filed/not filed

Other function(s)

• To liaise with the relevant stakeholders in handling Production Orders issued by the authorities
• Work with other AML members to maintain the AML/CFT transaction monitoring system and conduct testing when required
• Perform any task or participate in projects as required by the Team Lead or Head of Department

Work closely, and support other teams within the Compliance space

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

The focus of the District Sales Executive (DSE) is on achieving results that are aligned with the overall
organization and it’s strategic goals. Initiative, coupled with a sense of
competitive drive, and the ability to stay focused on results despite changing
conditions, are the keys to achieving the performance objectives of the
District Sales Executive role .

The DSE orchestrates
involvement of multiple people in our Sales process, so that new customer
revenue is consistently secured for our district office and network. The job
environment is flexible, constantly changing, and provides growth opportunity,
recognition and reward for the achievement of business results. This position
reports to the District Sales Manager.

Key Deliverables
 

These are the minimum results expected from a successful District
Sales Executive:
 

1. Manage an assigned territory and demonstrate extensive knowledge of potential
   customers and competitors in this area

2. Timely data entry in our Customer Relationship Management tool

3. Orchestrate customer / branch relationships and collaborate with regional Product, Service,
   Geo, and Knowledge Management resources

4. Participate in the creation of value-added solutions for customer’s logistics needs,
   including supporting diagrams and cost-benefit calculations

5. Support the transition of new accounts through customer introductions, information
   transfer, and securing any necessary customer paperwork. When needed,
   support AR (accounts receivable) collection.

6. Attend training & development sessions to continue developing selling skills and
   updating Expeditors Product and Service knowledge

7. Involvement in local trade groups, as directed by the District Sales Manager

8. Take on additional assignments as required, supporting company needs

Roles & Responsibilities

Job Description:

• Manage marketing, sales, and product P&L to achieve profitability.
• Carry out advertising and promotion activities (ie. product launches, product training and promotions etc.
• Manage sales forecast, achieving monthly sales target, and accuracy through market information (ie. trend, economic factors, dealers’ ISP etc.
• Monitor market & competitors’ trend to update and work closely with our corporate office, product domain and distribution team to develop and execute effective marketing and sales activities.
• Interact and discuss with business partners to achieve sales objectives.
• Discussion and execution of activities to promote sell-out.
• Management of channel inventory.
• Account management and follow up on all business-related activities e.g. AR, AP.
• Other duties assigned in relation to the business.

Job Requirements:

• Possess a min. Degree in Business Admin/Marketing/ Electrical Engineering
• Minimum 3 years working experience in Aircon, and HVAC products.
• Proficient in MS Excel and PowerPoint
• Knowledge in Business Accounting P&L an added advantage
• Team player with strong analytical, excellent communication and presentation skills.
• Willing to work overtime
• Able to travel occasionally