Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Responsibilities:

• To lead and manage end-to-end fuel depots operations
• Ensure timely performance of operations and completion of projects
• Establish, maintain and review operational work scope to meet customers’ expectations.
• Liaise with authority on operational and engineering work issues
• Responsible for manpower planning and staffing requirements within operations sites
• Drive initiatives to drive long-term operational excellence
• Investigate on emergencies and apply corrective actions
• Communicate and liaise closely with both internal and external stakeholders
• Assist in new base/projects to ensure smooth transition/ implementation
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Aviation Studies or Engineering or equivalent
• At least 5 - 8 years of aviation/ airport operations experience
• Prior experience working with public sector/ government project will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Sales Enterprise SaaS/Banking software solutions
• Global Leading Tech Company

About Our Client

Global digital innovation technologies company.

Job Description

• Develop and executive a comprehensive channel strategy for RegTech and AppDev solution in assigned regions
• Recruit, onboard and manage a robust network of regional IT system integrator (Sl)
• Drive partner adoption and ennoblement through training, co-marketing programs, and technical support
• Negotiate and close large deals by leveraging partner capabilities and expertise
• Build and maintain strong relationships with key stakeholders across the company and partner ecosystem
• Track and analyze channel performance using metrics to identify opportunities for improvement
• Contribute to developing and refining the regional go-to-market strategy for RegTech and AppDev solutions

The Successful Applicant

• 10 years of channel sales in a large regional enterprise SaaS or banking software vendor, successfully managing SI partnership for selling enterprise software solutions
• Strong track record of exceeding revenue targets and closing enterprise software deals
• Deep understanding of RegTech concepts like eKYC, eKYB, AML, and super app development solutions
• Demonstrated in leading and managing regional channel partnerships for enterprise software, in RegTech and AppDev spaces

What's on Offer

• Matrix organisation and career development
• Employee benefits - health care, annual leave

Contact

Yandy Low (Lic No: R2199817 / EA no:18S9099)

Quote job ref

JN-022024-6348992

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

• Leading Global Tech company
• Career Development and regional challenges

About Our Client

Global leading Technologies leader in blockchain, security technologies and distributed database.

Job Description

• Identify and Cultivate Strategic Partnerships
• Sell: end to end carbon credit lifecycle management solutions to sustainability solutions provider with a strong presence in SEA. Value match our innovative carbon credit lifecycle management solutions via the right partners to empower large organizations to achieve their sustainability goals by simplifying and streamlining the process of sourcing, managing, and retiring high-quality carbon credits.
• Drive Sales & Deal Strategy
• Technical Expertise & Solution Evangelism
• Market Intelligence & Thought Leadership

The Successful Applicant

• 10 years in software sales and government project BD, with a track record of closing multi-million dollar deals
• 5 years of experience in B2B technology sales, ideally within the sustainability or environmental solutions space
• Demonstrated experience incubating and landing complex software deals within the public sector and ESG sector, ideally across ASEAN
• Extensive network and deep personal relationships within the ASEAN government IT ecosystem, particularly with local partners directly influencing government procurement decisions
• Understanding of government app design and development lifecycle, national identity ID systems, and data collaboration platforms
• Familiarity with ASEAN's digital government initiatives and their digital transformation roadmap
• Deep understanding of the carbon credit market and its key participants
• Knowledge of sustainability challenges and solutions faced by businesses in ASEAN

What's on Offer

• Employee benefits
• Career development and leadership

Contact

Yandy Low (Lic No: R2199817 / EA no:18S9099)

Quote job ref

JN-022024-6348995

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Description:

• This position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet. The Outlet Manager also manages outlet profit and loss performance as well.
• Direct prompt customer delivery within the established SOPs.
• Learn and be competent in both service and kitchen staff duties.
• Maintain critical standard: holding times, service speed and quality.
• Perform any ad-hoc duties as required by the manager.
• Enhance the leadership and performance excellence of the team members by training, motivating, assessing, and being a role model for all team members to provide customers with high quality of service.
• Requisitions of operating stock needs.
• Motivates team members to exceed customer expectations.

Job Requirements:

• Possess 1-3 years of relevant working experience preferably in F & B industry.
• Able to do shift work including weekends and public holidays.

• Prominent FMCG in Singapore
• Opportunity to work with an exemplary mentor

About Our Client

The client is a prominent FMCG in Singapore.

Job Description

• Provide commercial business support within the Supply Chain team, overseeing Production Planning and Scheduling, Supply and Demand, as well as Warehousing and Replenishment/Inventory Management
• Implement tactical and strategic supply chain plans, fostering internal and external partnerships to facilitate business expansion and ensure efficient fulfilment of business requirements
• Ensure adequate supply levels of inventory
• Work with cross functional teams to achieve KPIs and metrics

The Successful Applicant

• Bachelor's degree in Business, Supply Chain Management, or a related field
• Minimally 7-10 years of experience in Supply Chain Management
• Exhibits a systematic approach to warehousing, inventory management, encompassing forecasting, demand planning, and the utilisation of relevant tools or methodologies
• Ability to collaborate with cross-functional teams to optimise supply chain processes
• Demonstrates adept problem-solving abilities, adaptability, and proficiency in navigating intricate challenges within the supply chain
• Possesses robust communication and leadership competencies

What's on Offer

Client offers attractive remuneration package.

Contact

Kimberly Choo (Lic No.: R22109855 / EA No.: 18S9099)

Quote job ref

JN-012024-6308171

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

Job Duties

• Develop the programme schedule and timelines for performing the construction work based on resource requirements, historical trending of such projects etc. while striving for optimal resource utilization
• Incorporate robust construction methodology using innovative technology to optimize construction plans
• Highlight the opportunities and risks associated with the time related aspects of bids
• Participate in business development meetings as needed
• Monitor closely project progress and adherence to project plans in case project deviations are large
• Discuss deviations to plans internally, identify causes and develop mitigation plan; Collaborate with Commercial team and Project
• Present revised timelines and negotiate with the client on modifications and changes to timelines favorably
• Negotiate improved terms and timelines with suppliers and sub- contractors as needed
• Apply various delay and disruption analysis methods
• Provide advisory support for the substantiation of entitlement claims

Job Requirements

• Degree in Building / Civil Engineering & membership of professional association (Chartered planning, project management)
• 5 years or above in project planning management for Data Center Mechanical and Electrical Services projects
• Strong working knowledge of Primavera 6 planning software
• Knowledge of planning processes, tools etc.
• Knowledge stakeholder management, conflict resolution and risk management
• Good understanding of construction methodologies

Key Responsibilities:

o Develop, Plan & Execute Cannel Strategies & Trade Activities/Promotions for the Channel to achieve our brand’s Sales Objectives & Targets,

o Manage Sales growth of the assigned Key Accounts & monitor their performance,

o Familiarity with promotions, campaigns and activities of the various Retailers is essential,

o Track & Analyse A&P spending against sales performance of each Key Account against set Targets,

o Monitor & Evaluate effectiveness of promotions conducted against our brand’s objectives& make recommendations for future promotions,

o Develop short & mid-term plan to stretch potentiality of our brand,

o Co-ordinate & work with the Sales Team to ensure excellent execution of plans agreed with the Key Account customers

o Build and Srengthen relationships with Category Managers

o Extensive experience and good working relationships with Category Managers in the Modern Trade segment, familiarity with the stores is an advantage.

Prerequisite

o At least 2 years experience in Key Accounts or Sales Team management in the Modern Trade channel in the FMCG industry in Singapore,

o Strong relationship builder with positive attitude and is a team player,

o Ability to work independently & collaborate effectively in a team,

o Proactive & able to work under pressure & meet datelines,

o Result oriented with passion to drive sales and achieving targets,

o Strong Analytical & negotiation skills

o Degree/Diploma or equivalent

o Proficient in Microsoft Office,

Responsibilities:

• Responsible for site compliance for regulatory, quality as well as food safety standards
• Ensure compliance with local regulatory requirements including SFA, HALAL, FSMA and etc.
• Act as representative for site projects impacting quality and food safety
• Act as food safety team leader
• Being site trainer for quality, regulatory and food safety matters
• Manage overall in-plant GMP audit programs
• In-charge of all pre-audit activities
• Lead the weekly/ monthly review meeting and compile reports
• Ad hoc duties/ projects as assigned

Requirements:

• Bachelor in Food Science/ Technology or equivalent
• At least 5 - 6 years years of food safety/ compliance preferably from FMCG manufacturing background
• Prior supervisory experience is required

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• supervising and overseeing the direction of the project (or a package), ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs
• liaising with the client, other construction professionals and, sometimes, members of the public
• coordinating and supervising construction workers
• selecting tools and materials
• making safety inspections and ensuring construction and site safety
• checking and preparing site reports, designs and drawings
• maintaining quality control procedures
• finding ways to prevent problems from happening and to solve any that crop up
• assessing and minimising risk
• writing reports and keeping on top of paperwork
• helping to negotiating contracts and securing permits and licences.

Job Description:

We are looking for a talented and strategic-minded Infrastructure Service Governance Manager to oversee the governance of infrastructure services and drive initiatives aimed at optimizing costs and enhancing service delivery. In this role, you will be responsible for reviewing the existing infrastructure services provided by organization's technology partner, conceptualizing innovative solutions, and transforming services into products that meet the needs of organization's internal teams, including Sales, HR, and others. The ideal candidate will possess a strong understanding of product management principles and be capable of designing and marketing services to showcase cost savings and improved service offerings.

Key Responsibilities:

• Lead the governance of infrastructure services to ensure alignment with business objectives and cost optimization goals.
• Review and assess the existing infrastructure services offered by our technology partner, identifying opportunities for cost savings and service improvement.
• Conceptualize, prototype, and design innovative solutions to transform services into products that meet the needs of internal stakeholders.
• Lead Proof of Concept (POC) initiatives to validate the feasibility and effectiveness of proposed solutions.
• Develop standardized service offerings that can be automated using DevOps practices, with a focus on cost efficiency and service quality.
• Collaborate with internal teams to gather requirements and ensure alignment with business objectives.
• Market new services to internal teams and senior management, highlighting cost savings and enhanced service delivery.
• Establish governance processes to monitor and evaluate the performance of infrastructure services and drive continuous improvement initiatives.
• Stay updated on industry trends and best practices in infrastructure service governance and product management.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in infrastructure service governance, cost optimization, and service transformation.
• Strong understanding of IT infrastructure services, including standard and non-standard offerings.
• Experience with DevOps practices and tools for automation.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proven ability to drive change and influence stakeholders at all levels of the organization.

Responsibilities

• Plan and execute marketing engagement campaigns consisting of email, webinars, videos, social media advertising, marketing collateral, and new tactics to promote awareness and drive awareness, and build brand advocacy
• Craft compelling content that reflects the company’s brand and tone of voice, whilst overseeing the campaigns such as Instagram, Facebook, LinkedIn, Twitter and YouTube
• Oversee distribution and promotion of content across major streaming platforms
• Manage and produce the monthly email newsletter – from writing compelling content, maintain the subscriber list and tracking audience engagement metric to refine messaging and distribution strategy
• Gaining insight and analysing performance metrics and engagement across company website, social media and other digital platforms to help shape future campaigns
• Creating visually striking pitch decks, proposals, and presentations
• Ongoing support with the development of marketing materials such as brochures and flyers
• Coordinating events from planning to implementation
• Conducting market research and analysis to inform our marketing strategies
• Collaborating with internal and external teams to design and execute integrated marketing campaigns
• Build processes for efficiently handling marketing requests across teams

Requirements

• Bachelor Degree in Marketing, Business or related field
• Experience in communications, marketing, events, program development
• Ability to produce, analyse, and interpret campaign performance information
• Experience developing copy, images, and video across multiple channels, including web pages, automated email journeys, social media, and SMS
• Strong written and verbal communication skills, including over the phone

To apply, please visit www.gmprecruit.com and search for Job Reference: 24167.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Fleek TCM is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 3 years relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

Regional Business development Manager

• Expanding company customer base through direct efforts and established networks
• Drive business development strategies and explore new business opportunities
• Cultivate and maintain strong relationships with existing clients
• Identify potential clients, industries, and market segments for expansion
• Develop new projects, achieve sales target and business development goals in terms of revenue and sales margins
• Preparing tender documents, presentations, negotiation terms.
• Analyse market conditions, review customer information

Requirements & Qualifications

• Degree or Diploma in Engineering or Business Admin
• Effective bilingual, able to speak Bahasa Indoensian a plus
• Posses MS office proficiency
• Able to travel to SEA countries (25% traveling)
• Experience in selling hydraulic or industrial products

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is a global MNC, one of the most established pioneers in the Industrial Equipment industry. Due to business needs, they are now recruiting for Sales Engineer to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Min Degree in Engineering or a related field
• Min 3 years of experience in Construction, Plumbing
• Must possess own vehicle

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is a FMCG industry, one of the leading players to provide foodservice. Due to business needs, they are now recruiting a Senior Sales Account Support Specialist to be part of their team for ongoing transformation projects. They are located in the West.

Duties of Senior Sales Account Support Specialist

• Assist Manager in providing outstanding account management for clients.
• Oversee customer activities and asset performance, including new product launches.
• Identify collaborative business opportunities based on market positioning and store performance.
• Ensure prompt response to invoice queries and manage customer accounts within payment terms.
• Work with clients to discover growth prospects, expand product lines, and introduce new brands.
• Present innovative business proposals to modern trade channel clients, including product submissions and marketing strategies.
• Ensure proper execution of in-stock and promotional activities across all clients.
• Monitor promotional results and ensure adherence to trade spending procedures.
• Provide weekly volume forecasts to procurement team for demand-supply alignment.

Requirements:

• Diploma in Business Management / Business Administration, or a related field of study, or equivalent qualifications.
• Minimum of three years of experience in the relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

· Preferably be bilingual in English and Chinese (mandarin) language-writing & reading

. Able to commit night shift/during weekends &PH

· Able to commit OT

· Hit sales target

·Overall, in-charge for the effective implementation and successful completion of projects undertaken by the Group within schedule, cost and quality.

· Liaise with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.

· Oversee each phase of the project from design to completion and ensure efficient use of resources and enhance cost-effectiveness.

· Creating long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources

· Delegating tasks on the project to employees best positioned to complete them

· Identifying and managing potential risks and liabilities of multiple projects

· Assisting in the definition of project scope and goals

· Making effective decisions when presented with multiple options for how to progress with the project

· Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy

· Communicating with executives or the board to keep the project aligned with their goals

· Performing quality control on the project throughout development to maintain the standards expected

· Adjusting schedules and targets on the project as needed

· Motivating people involved in the project to complete tasks on time

Our client is in Education industry. They are looking for a Enrolment Manager to assist their team for the next phase of their business. They are located in East.

Duties:

• To respond to all kind of enquires
• Keep detailed records of all interactions and feedback within the system.
• Coordinate any necessary follow-up meetings
• Conduct follow-up calls/email with clients
• Assist guest to explore the surroundings
• Provide guests with the opportunity to enhance their experience
• Provide training to team members
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• At least 4 to 6 years of related customer service / sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days: 5 days work week, 9am to 6pm
• Working location - Ubi

Red Hat's South East Asia Technical Account Management Team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with our key strategic accounts to provide practical technical and architectural guidance for the Platform (RHEL) and Automation. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications leading to resolution of such incidents.

As a Senior Technical Account Manager, you will work closely with our Engineering, Products and Technologies, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

Primary Job Responsibilities

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customers’ technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region, following Red Hat’s COVID-19 guidelines

Required Skills

• 5+ years of experience working in a customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Experience with or working knowledge of Red Hat Enterprise Linux (RHEL), Docker, Kubernetes, Ansible
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

The Following Are Considered a Plus

• Experience with system management, cloud, or server virtualization
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Red Hat Certified Engineer (RHCE) certification
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes, and IT automation
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

Role brief:

We are looking for an Incident manager who will be responsible for overseeing and coordinating the response to significant incidents (Priority 1 and 2) that impact our telecom client’s operations, systems or services.

Responsibilities

• Lead and coordinate response to major incidents, minimizing disruption and ensuring swift resolution
• Collaborate with technical teams, experts, and leadership to assess impact and prioritize actions. Some of the technical teams include Velocity, Aria, OpenNet; understanding of their functionalities is needed.
• Establish communication channels to keep stakeholders informed throughout the incident.
• Provide guidance and support to teams during response activities, including troubleshooting and decision-making.
• Conduct post-incident reviews to identify root causes, lessons learned, and opportunities for improvement.
• Develop and maintain documentation related to incident response plans, procedures, and reports.

Requirements

• Experience of Incident Management in Telco operations
• Mature/ Senior candidate as this role needs to collaborate and bring together a number of teams for incident resolution.

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below.

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY

Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Red Hat Services team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat RHEL / OpenShift Container Platform. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

Primary Job Responsibilities

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customer technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers, implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the country or region

Required Skills

• 5+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

The Following Are Considered a Plus

• Experience with system management, cloud, or MW
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes and MW
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies
• Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

As a Building and Security Manager, you are expected to :

• Provide professional property and safety management for the Hotel and Shopping Complexes
• Supervise, manage and control a group of Security personnel within the guidelines to create and preserve an environment where the employees, guests and property are safe and well-protected.
• Liaise with operations departments in matters related to allegations of loss, theft and injuries, to carry out investigation upon occurrence of incidents.
• Provide training to the Security personnel in ensuring high standard of proficiency in staff performance
• Implement and review workplace safety and health policies
• Keep abreast of updated regulations, laws and technologies

Requirements :

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Protective Services & Management or equivalent.
• Possess valid Fire Safety Manager certificate and is a registered Fire and Safety Manager with SCDF
• With track records as building and security manager in hotel industry, excellent knowledge of security protocols and procedures, Excellent leadership and communication skills.
• At least 5 years of working experience in managing the security and safety of the hotel and shopping complexes, and car park facilities
• Preferably Managers specializing in Securitive and Protective Services.
• Applicants have experience worked under the Managing agent of a building complex and hotel. Those with knowledge of MCST functions and Strata Title Act will be at an added advantage