Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

1. Collaborate with other managers to determine supply needs
2. Requisite for supplies and materials according to specifications
3. Coordinate and supervise receiving and warehousing procedures
4. Oversee distribution of supplies in the organization
5. Control inventory levels and ensure availability of material during emergencies
6. Supervise, evaluate and coach subordinates
7. Maintain relationships and negotiate with suppliers and customers
8. Keep detailed records on procurement activity, materials quantity, specifications etc.
9. Assist in forecasting to plan future orders

Requirements and skills

• Proven experience as Materials Manager
• Experience in shipyard and receiving
• Familiarity with supply chain and inventory management systems
• Understanding of forecasting and budgeting
• Able to interpret Piping Isometric drawing
• Proficient in MS Office
• Excellent organizational and leadership skills
• Possess Class 3/4 driving license
• BSc/BA in logistics or relevant field

Our Client is a Manufacturing MNC. Due to their current expansion plan, they are looking for a Regional Manufacturing Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Collaborate closely with various sites across the APAC to ensure consistent and robust performance, advocating for best practices and excellence.
• Responsible for the the overall performance of sites, ensuring accurate forecasting and streamlined production processes.
• Identify and suggest opportunities for continuous improvement in processes, methods, and the integration of new technology.
• Support local plant managers in day-to-day operations, fostering positive outcomes in production targets and maximizing yields at the lowest Cost of Goods Sold.
• Ensure alignment of plants with quality/CSR requirements from certification bodies and customer audits, securing successful certification/re-certification and resolving audit findings.
• Any ad-hoc duty as assigned

Requirements:

• Min degree in Mechanical/Electronic/Manufacturing Engineering.
• Min 7 years of proven experience as an operational leader in a high-volume manufacturing environment.
• Good understanding of manufacturing processes, quality control principles and manufacturing costing.
• Sounded Knowledge in lean manufacturing principles and Six Sigma
• ISO qualifications are highly preferred
• Comfortable with regular travelling with short notice, may up to 60% per month.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Enhance vendor experience through process recommendations.
• Coordinate vendor marketing campaigns, ensuring post-campaign evaluation.
• Execute promotional programs and secure event deals.
• Source new products, aid in product creation.
• Manage vendor accounts, contracts; drive financial governance.

Requirements:

• Minimum Diploma/Degree in Business or other related courses with at least 2 years of eCommerce/Vendor management experience.
• Proficient in MS Excel (Pivot Table, vLookup)

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

1. Mentor Executives in the following functions:

(a) day-to-day office operations and ensure that the office is clean, organised and runs smoothly and efficiently.

(b) maintenance of office equipment

(c) ensure office security systems are functioning properly

2. Submit accurate data/information to the Parent Ministry and other government agencies timely.

3. Monitor the receipt of e-invoices to ensure prompt processing.

4. Implement business continuity plans to address corporate risks.

5. Support efforts in promoting sustainability.

6. Coordinate the office renovation project, including:

(a) close monitoring of project timelines

(b) ensure spending within budget

(c) ensure issues and delays are brought to Management’s attention promptly

7. First point of contact for audit queries directed to the Workplace & Procurement team

Requirements:

• At least two years of relevant working experience.
• Good analytical and communication skills.
• Meticulous, innovative and resourceful, with the ability to multi-task.
• Customer-centric and able to work well with multiple stakeholders.
• Some knowledge in Procurement and Facilities Management would be advantageous.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Project Operations Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage and ensure the projects operations in a safe, timely manner and efficient to meet internal and customer terms/criteria.
• Liaise with other departments to support project requirements
• Work with the Project Controls (PC) Team to develop the Contract Master Schedule (CMS) and communicate schedule needs to relevant departments for assessment and approval.
• Ensure the availability of sufficient resources and competent manpower to support project objectives in line with contractual obligations
• Safeguard organisation’s interests and minimize contract risks while maintain the customer satisfaction.
• Conduct meetings (internal and client) as required.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Engineering or equivalent
• Minimum 5 years’ relevant working experience in Oilfield Equipment Manufacturing

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Provide excellent customer service and ensure customer satisfaction for developing long term relationships with key/current/prospective customers.
• Correspond with suppliers to ensure delivery of products on time and products’ update.
• Responsible for pre and post-sales account management, attending to sales enquiries, generate and present quotations.
• Source for suppliers and represent them in Singapore if product is suitable
• Must be able to travel to South East Asia/China/Middle East/Africa.
• Developing and executing sales strategies/product penetration plans to meet sales/business objectives in terms of revenue, margin and market share.

Job Requirements:

• Diploma in Telecommunications, Electronics Engineering or related discipline.
• Minimum 5 years of regional work experience with at least 2 years in sales account management and managing distributors or agents.
• Team player with excellent communication and presentation skills.
• 5 day work week.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products.
• Suggest specific product purchases to meet customers' needs.
• Transport, assemble, and disassemble materials used in presentations.
• Learn about competitors' products and consumers' interests and concerns in order to answer questions and provide more complete information.
• Recommend product or service improvements to Company.
• Identify interested and qualified customers in order to provide them with additional information.
• Keep areas neat while working, and return items to correct locations following demonstrations.
• Practice demonstrations to ensure that they will run smoothly.
• Sell products being promoted, and keep records of sales.
• Set up and arrange displays and demonstration areas to attract the attention of prospective customers.
• Any other duties assigned by Superior.

Job Requirements:

• 1-2 years of experience in Retail industry.
• Training & Uniform provide.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

• 5 days work week
• Office location: Nearby Tai Seng MRT
• Basic $3k - $4.5k
• Performance Bonus

Job Scope:

• Plan & Allocate manpower & resources needed to run for daily operations
• Provide briefing and guidance towards staff to ensure quality of production and requirement of clients are met
• Liaise with customers closely to coordinate on the requirement to ensure satisfying their need.
• Communicate with interior designer and customer to resolve on any technical difficulties that might arise.

Job Requirement:

• Preferably to have experience in managing project
• Required to travel to residential area to monitor/coordinate the work when needed

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Sales Executive (Security System)
• Working Location: East (Nearest MRT: Tai Seng/ Paya Lebar)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Basic salary Up to $3,000 + Commission + Incentive + Variable Bonus
• Duration: 1-year contract (Renewable)

Key Responsibilities

• Provide sales and customer service support
• Proactively source new sales opportunities through inbound/outbound leads generation (cold call, warm call, roadshow, networking events etc.) and lead follow-up
• Professionally handle a high volume of inquiries and assist in providing effective solutions for customers’ issues
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager, ensuring projects are worked according to the agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Logistics, and Marketing
• Assist in the preparation & submission of relevant reports and documents to the PSG Grant application
• Tracking and reporting of sales and marketing forecast

APPLY NOW!!!

• Min. Diploma in Business Administrative/ Management/ Electrical / Electronic / Mechanical / Megatronic or engineering field
• Training is provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65662 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Excellent verbal and communication skills and the ability to speak foreign languages
• Good listening skills and attention to details
• High level of resilience and the ability to handle rejection well
• Excellent interpersonal skills and the ability to flourish in a competitive industry
• A great sense of self-motivation, ambition and determination
• Ability to achieve desired results both individually and as a part of a team
• Excellent presentation and negotiation skills
• Good self-management skills and ability to prioritise tasks effectively

☑ AWS + Performance Bonus

☑ Hybrid WFH

☑ Near MRT

Job Description:

• Lead a team of IT Business Analysts and Software Engineers in new IT application projects
• Monitor IT project from inception till completion/handover
• Making sure all project milestones are met/exceeded and within budget
• Creating a detailed business analysis, outlining problems, opportunities and IT solutions

Requirements:

• At least a Diploma in computer science/IT or related certifications
• At least 5 years of relevant experience.
• Proven analytical skills

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 14C7092

EA Registration Number | R1766892

Our client is a Global MNC company in the IT industry. Due to their current expansion plan, they are looking for an IT Sales Manager to join their Sales team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Responsible for achieving the sales target required by the company
• Responsible for maintaining/developing relationships with the company’s partners, growing the partnership through the various sales interactions.
• Responsible for identifying new channel accounts, developing new business opportunities for the company
• Responsible for providing quality customer service to the various partners, striving to exceed their expectations
• Responsible for developing a successful pipeline management program for the company, ensuring the fulfilment of these sales enquiries
• In charge of updating the company’s partners with the latest information (eg, latest products, marketing programs etc.)
• In charge of monitoring the various partner’s performance through the necessary reviews, as well as managing their incentive programs
• In charge of analyzing and forecasting the company’s business activities, reporting the to the key management stakeholders when required
• All other ad-hoc duties as assigned

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 2 years of relevant sales experience in the IT industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Description

• Industry/ Organization Type: Accounting and Secretarial Service Provider
• Position Title: Indoor Sales Associate (Software Product Demonstration)
• Working Location: East – Macpherson
• Working Hours: 5 days / Mon-Fri: 8.30 am-6 pm
• Salary Package: Up to SGD 3500 + Commission Quarterly Payout + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Conduct product demonstration and sales presentation of accounting and inventory software
• Create EDM and send to customers - ideas to create content & promotion
• Assist in marketing campaign and materials
• Handle and follow up on sales inquiries
• Manage company social media, eg: website

APPLY NOW!!!

• Diploma in Business Administration, Information Technology or equivalent
• Min.1 year of working experience in Sales and Product Demonstration
• Possess accounting knowledge is a plus
• Client list and Job training provided by the company

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65817 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Main Responsibilities

• Learn lines, songs and/or dances
• Research the play/character
• Attend all rehearsals scheduled
• Attend costume fittings
• Take direction from the Director and/or Choreographer
• Work with other Performers
• Attend technical and dress rehearsals
• Perform the show to an audience
• Use props and costumes during the performance
• Perform other duties laid out in the job description depending on the kind of show

Requirement

• Strong leadership skills with an affinity for capacity development.
• Excellent conflict resolution abilities.
• Innovative, trustworthy, and impartial.
• Ability to work evenings, weekends, and holidays.

We are seeking a dynamic and driven individual to join our team as an Interior Design Sales Representative. We are a leading interior design firm specializing in Sales. This is an exciting opportunity for a motivated sales professional with a passion for design and a talent for building client relationships.

Job Title: Interior Design Sales

Representative Company: JP ATELIER PTE. LTD.

Employment Type: Full-Time

Responsibilities:

• Identify and target potential clients within the designated market segment
• Generate leads through networking, referrals, and prospecting activities
• Build and maintain strong relationships with clients, architects, contractors, and industry professionals
• Understand client needs and preferences, and provide tailored design solutions
• Present design concepts and product options to clients in a persuasive and engaging manner
• Negotiate pricing, contracts, and terms to ensure customer satisfaction and achieve sales targets
• Collaborate with the design team to develop innovative and customized solutions
• Stay updated on industry trends, products, and competitors to provide informed recommendations to clients
• Provide excellent customer service throughout the sales process and beyond, fostering long-term relationships and generating repeat business

Location: Singapore

About Slim Sassy Strong Program:

At Slim Sassy Strong, we are dedicated to empowering

As a Network Supply Manager individual contributor, you will develop and execute a holistic strategy and be part of a global team dedicated to this function across all Assembly and Test manufacturing locations. In this role, you will partner with stakeholders to build a comprehensive view of supplier performance for continued sourcing success and improvements.

You will participate in and/or lead the development and implementation of category strategies and projects related to but not limited to supply base optimization, lead time reductions, cashflow management, cost of ownership reduction initiatives, and pricing/contract negotiations. You will also work with stakeholders and suppliers to resolve and prevent critical issues surrounding quality and delivery.

This will be done by understanding current and future needs, an analysis of market and company trends, perform and participate in the benchmarking of world-class approaches, and identify opportunities to leverage changes in processes, systems and product/services. Then prioritize and drive the implementation based upon estimating timing and level of savings captured.

Other responsibilities include ensuring department compliance to company policies and departmental procedures. You will be responsible for providing input back to leadership on the building and implementing department strategies, processes, and policy through active participation on teams and projects.

This role requires close collaboration with Category Supplier Managers, Central Engineering, Planning/Industrial Engineering, Site Engineering, Finance, Legal and other stakeholders.

• Manage procurement process for Capital, Spares and Services
• Manage Procure to Pay (P2P) process for capital, spares and services, not limited to delivery date follow up, cash flow maintenance, budgeting process, invoice reconciliation.
• Maintain on-time delivery (OTD) to meet the network capacity requirement
  
• Manage Supplier Relationship
• Act as primary point of contact for assigned suppliers
• Perform commercial supplier qualification activities to ensure the commercial development of strategic suppliers
• Maintain collaborative relationships with supplier(s) while resolving supplier performance/capability issues
• Ensure suppliers comply with Micron's code-of-conduct programs and corporate social responsibility initiatives
• Communicate key supplier management updates and decisions to multiple levels in the organization
• Provide the voice of the supply base to Micron and provide the voice of Micron to the supply base
  
• Identify and Implement Supplier-Related Savings Levers
• Utilize data and should-cost models to drive cost improvement
• Serve as the subject matter expert for suppliers sharing knowledge with key stakeholders
  
• Drive Negotiations with Suppliers for Sustaining Purchases
• Lead or participate in negotiations for contract extensions and renewals
• Coordinate with Category Supplier Manager on global negotiations or lead local/regional sourcing events / RFQ process.
• Develop a contract strategy for managed suppliers and create, negotiate, monitor, and enforce contracted terms and conditions
  
• Ensure Supplier Performance Management
• Works with suppliers for continuous improvement on Capacity and Leadtime
• Partner with the Category team and to build comprehensive view of supplier performance. Consolidates supplier performance for roll up to QBR/ASE
• Collect and relay site- specific priorities to suppliers
• Collaborate internally to drive and develop key performance measures/metrics for Strategic Suppliers and monitor supplier performance against these expectations to ensure continuous supplier improvement
  
• Identify and work on productivity improvement initiatives

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Executive to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Executive:

• Trade-related products and accessories, serving retail networks
• Provide trade services to retailers and consumers
• Introduce new products and services
• Identify and engage with potential customers
• Handle product issues, complaints, and warranty matters

Requirements:

• 2 - 3 years of B2C experience in FMCG industry
• Possess own transport
• Have networks with Dealers and Retail Channels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a MNC company, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Coordinator to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Facilitate and coordinate tasks to fulfill customers’ orders effectively
• Generate sales directives for the company’s Production Planning team
• Work closely with the company’s various departments to ensure on-time delivery
• Monitor and address customers’ feedback when required
• Verify the pricing accuracy to maintain precision
• Keep the sales order records/documentation up to date
• Maintain and update the company’s contact databases
• Offer the necessary follow-up actions to meet customer needs when necessary
• Coordinate with the company’s various logistics partners to issue permits for deliveries
• Collaborate with the company’s various departments for invoicing and delivery order processing
• Arrange the required delivery schedules efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Nitec/Diploma in any field of studies (Relevant working experience can be considered as well)
• Minimum 1 year of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our client is from Freight Forwarding Industry. They are looking for a Sales Executive to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Responsibilities:

• Discover new opportunities.
• Manage inquiries and offer price quotations.
• Achieve specific sales targets.
• Reach out to potential clients through cold calls.
• Create and compile sales reports on a weekly and monthly basis.

Requirements:

• At least 1 year of experience in sales within the logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141(Tan Su Yee)

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Jobscope

• Manage and oversee the end-to-end operations of the assigned store.
• Oversee a team of junior managers.
• Responsible for leading team members to achieve sales objectives, service excellence, and operational compliance.
• Promote teamwork and coach team members in daily work performance and career development.
• Collaborate closely with Field Consultant / Area Manager to achieve business goals.
• Allocate team member duties in accordance with operational requirements.
• Implement and facilitate store operations, merchandising, and marketing campaigns.
• Manage customer feedback and enquiries to ensure customer satisfaction.
• Responsible for ordering, receiving, inventory, and cash control of the store.
• Analyse stores financials from sales reports and recommend areas of improvement.
• Ensure store cleanliness, food hygiene, and equipment maintenance according to quality assurance and food safety guidelines.
• Ensure store and team member compliance with prevailing Company and government regulations.

Requirements

6-day work week and no fix off day.

Rotating Shifts (7am to 3pm, 3pm to 11pm, 11pm to 7am).

Able to work weekends and public holiday.

Able to squat and carry items up to 10kg.

Benefits

Staff Meal, Annual Leave, Medical Benefits and Annual Bonus.

Paws N’ Claws is a established Fear-Free concept clinic whom is looking for experienced Manager.

Led by Fear-Free certified Dr Esther Lam, we are all Fear-Free trained and guided. We pride ourselves in providing excellent veterinary care with desirous working environment, touching the lives of both our patients and clients.

We are a small animal veterinary clinic, seeing mostly dog and cat patients, and occasionally some rabbits, guinea pigs and hamsters.

Veterinary Office Manager must build positive, professional relationships with clients referring veterinarians and staff members. Experience in customer service in a fast-paced and hands-on environment is a must. An individual should be friendly, professional, courteous, and able to handle many tasks at once with numerous interruptions while appearing unruffled.

You will be expected to understand the inner workings of the practice. You should also be able to effectively supervise and manage the admin/office staff. In addition, you will be responsible for administrative staff allocation and customer grievance management. There may be times when you have to train both new and seasoned employees and/or resolve employee and/or client conflicts. Moreover, you are responsible for providing coaching skills to employees who are struggling.

You are responsible for overseeing each individual nurse as a Practice manager. You will work alongside administrative admin, accounts and Veterinary Practice Doctors to enhance practice performance.

Role & Responsibilities:

Leadership and management:

• Directly responsible for overseeing and leading the practice managers at each hospital.
• Responsible for working directly with the practice managers on the operations at the hospital, including staffing, inventory, employee training, and human resources.
• Act as a key resource and partner and incorporating their feedback and goals in your work with each practice.
• Collaborate with Admins and Accounts to review the financial reports with the practice leadership team and develop strategies for each practice.
• Responsible for reviewing the non-financial reports (inventory budgets; scheduling budgets) and driving plans of improvement based on the results.

Qualifications

• Strong communication, team-building and leadership skills.
• Highly organized and able to manage time effectively
• Bachelor’s degree or equivalent is required. No experience required however preferred.
• Self-starter that is excited to work in an entrepreneurial environment and can take initiative.
• Proficient with full suite of Microsoft office products
• Competently speak and write the English language. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
• Possess exceptional organizational and management skills.

General Tasks

• Possess and expresses a genuine love for animals and for working in an animal care environment.
• Maintain a professional, friendly demeanor while on the job.
• Perform job tasks efficiently promptly and efficiently when asked. Promote a positive attitude among staff.
• Show respect for clients, team members, and animals at all times.
• Ability to work in a highly collaborative environment and commitment to building relationships with colleagues, clients, and community is required
• Can display tact and diplomacy with staff members and clients even when busy or hectic.
• Upholds protocols, policies, and standards set out by Paws N Claws Veterinary Surgery
• Accurately manage financial transactions such processing end of day bills, taking payments, ordering and checking in supplies
• Proper medical records maintenance including documenting conversations with clients, scanning in documents as necessary, and entering on-line pharmacy requests.
• Maintains accuracy of financial reports including end or day, month, and year reports as needed. Liaise with bookkeeper and accountant on all account payable, accounts receivable, human resource, and inventory matters.
• Assisting in the recruitment, interviews, and hiring of support staff personnel.
• Completes all employee schedules and handles all time-off requests and coverage.
• Key Performance Indicators Management: Monitor key performance metrics and recommend improvements. Annual performance reviews. Help staff set goals and help plan so that these goals can be obtained.
• Communicates objectives, helps to motivate staff, help build & maintain morale; maintain core values and standards.
• Direct the front office and clinic administrative support staff through direct supervision, training, structuring, scheduling, motivation, and education to produce the highest level of client satisfaction possible from the services the reception staff provides
• Screens calls to determine which should be handled by other staff members; follows established policies and procedures in referring clients for immediate treatment of animals when requests are accompanied by descriptions of acute symptoms.
• Ensures appropriate medical information reaches the technicians or doctors in a timely manner
• Can answer telephones and handle calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone system.
• Keeping the reception area and room(s) clean and tidy as well as properly stocked with needed supplies.
• Access client information within the practice-management software system. Enter and retrieve client and patient data in the computer.
• Checking clients and visitors in and out of the hospital.
• Calling to remind clients of their appointments and rescheduling as necessary.
• Advise clients of special call-in times to check on patients or speak with doctors.
• Explain delays that affect clients. Ensure the comfort of clients and patients during their waits. Reschedule appointments as needed.
• Willingness and ability to present and explain fees during check out while discharging patients and processing of payments.
• Can outline costs and fees in a positive light while supporting hospital payment policies
• Supporting the hospital’s mission of delivering high quality patient care and exceptional client service.
• Facilitates resolution of client problems/complaints that doctors, or other staff, cannot resolve

Medical-Record Management Tasks

• Understand the electronic medical records system (Hippo vet)
• Understanding and able to use the billing system
• Understand and use special record notations, including male, female, aggressive, caution, and/or inactive.
• Managing medical records, reports and correspondence.

 Personel Management Duties
• Manages all the above staff to staying organized and effective in all their assigned tasks (responsible for making sure their individual responsibilities are completed).
• Direct training and development as necessary for each team member.
• Holding team accountable for quality and quantity of work performed.
• Upholding all procedures and protocols within the clinic.
• Key Support for Medical Staff (DVM, Technicians, TAs) as well as all the above administrative staff
• Onboarding and training on usage of key systems within the clinic in conjunction with off managers.
• Scheduling, time off request, finding coverage for call outs/unfilled shifts.
• Assist in working interview evaluations.

Salary: Starts from $3k onwards depending on experience, staff benefits and medical benefits

Responsibilities

• Overall management for the project with respect to contractual, budget, resources, design, procurement, construction, quality and safety.
• Lead the project team for the implementation and execution of works as according to planned schedule.
• Execute projects according to schedule and tender specifications within contract budget
• Manage sub-contractors performance
• Conduct regular meeting with sub-contractors and project team
• Monitor material and equipment usage
• Attend meeting with clients, consultants and sub-contractors
• Preparation of progress reports
• Resolve on-site contractual issues with good documentation.

Requirements

• Bachelor’s Degree in Civil Engineering recognised by PE Board or equivalent.
• Minimum 6-8 years working experience in project management.
• Possess all safety compliance certification
• Strong communication and coordination skills
• Good leadership skills and able to lead a team
• Positive attitude and able to meet deadlines