Sales Supervisor Job Description Template

Our growing company is seeking to hire a sales supervisor who will be responsible for managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance by tracking sales goals, setting individual sales targets.

Experience in business or a related field is required. In order to succeed in this role, you will need excellent communication skills. Previous experience in a sales-related role is a plus.

Sales Supervisor Responsibilities:

• Meeting planned sales goals.
• Sales target to hit
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Supervisor Requirements:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Good written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Key Responsibilites:

• Perform full sales coordination process such as : customer service support, sales order entry, invoicing management, procurment of goods and making sure that deliveries have been made.
• Attend to call enquires, create new customer account, following up quotation with present and new customers
• Provide general sales support when ever required including preparing proposals & quotation & contract
• Process orders & maintain of company websites
• Update company online presence with latest promotional offering
• Attend to walk-in customer when ever necessary
• Assist in cold calls, email introduction company profile to new customer
• Follow up with Mainland China supplier for import/export documents
• To perform any other ad hoc duties as assigned by management

Requirements:

• Possess minimum 'N" or 'O' or Higher Education
• Able communicate effectively in english, both spoken and written
• Sales driven and results oriented
• Able to work independently, posses good multi-tasking skill
• Adapt to fast pace enviornment
• Bilingual will be added advantage

Other Information:

• Working hours: 8am - 5.45pm, Monday - Friday
• Performance based commission available

JOB DESCRIPTION:

The candidate is responsible for overall sales and achieving sales budget. Develop new accounts and key account management.

JOB RESPONSIBILITIES

He/She will be the main point of contact for all customer account-related matters. Build and maintain positive and long-lasting client relationships. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients. The candidate also act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends. Required actively source for new prospects and convert them to leads to generate new accounts for the company.

JOB REQUIREMENTS:

Diploma/Degree in Engineering or business-related fields.

At least 2 years of Industrials Sales and Marketing experience.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

The Event Executive is responsible for supporting the planning, coordination, and execution of events at Mondrian Singapore Duxton. This role requires a proactive approach to client servicing, logistical coordination, and attention to detail. The Event Executive will collaborate with clients and internal teams to ensure the smooth delivery of events that exceed guest expectations.

How your day looks like?

Event Planning & Coordination

• Assist clients in finalizing event requirements, including venue setup, menu selection, and audiovisual needs.
• Prepare event proposals, contracts, and banquet event orders (BEOs) with clear and concise details.
• Liaise with internal teams (catering, banquet, housekeeping, front office) to coordinate event logistics.

Client Relationship Management

• Build and maintain strong relationships with clients, providing personalized service and attention.
• Conduct site inspections and pre-event meetings to ensure all client needs are addressed.
• Handle client inquiries and resolve any issues or concerns promptly.

Event Execution

• Ensure proper setup and execution of events according to client specifications and hotel standards.
• Provide on-site support during events, troubleshooting and managing last-minute adjustments as needed.
• Coordinate with service teams to ensure smooth event flow and guest satisfaction.

Administrative Duties

• Maintain accurate records of event details, contracts, and post-event evaluations.
• Track event budgets and ensure cost control.
• Assist in preparing monthly reports on event performance and revenue.

Business Development Support

• Work closely with the Sales team to identify potential business opportunities.
• Assist in preparing promotional materials for the hotel’s event services.
• Maintain a network of vendors and suppliers to enhance event offerings.

Team Collaboration

• Participate in team meetings and provide updates on ongoing and upcoming events.
• Share feedback and insights to improve event processes and guest experiences.

Requirements

• Education: Diploma or degree in Hospitality, Event Management, or a related field.
• Experience: 1-2 years of experience in event management or hospitality, preferably in a hotel setting.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in event management tools, CRM systems, and MS Office Suite.
• Knowledge of F&B operations, room layouts, and event logistics.
• Personal Attributes:
• Detail-oriented and solution-focused.
• Positive attitude and ability to work under pressure.
• Flexible and adaptable to changing client needs.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Responsibilities

To effectively manage the Digital Marketing functions of the company, Promotional Activities, Events, Sponsorships, CSR Projects etc.

• Responsible for planning, managing and executing digital marketing strategies, content and campaigns to achieve company’s objectives
• Plan, organize and manage digital marketing through SEM, SEO and social media to support overall marketing activities
• Control and manage digital marketing budget
• Effective negotiation and management of budget for wider media exposure for the brands
• Brainstorm, conceptualize and implement branding and marketing content and campaigns for brand portfolios to meet business objectives
• Liaise with other departments and agencies to achieve campaign objectives
• Conceptualize marketing content for online communication channels
• Monitor digital market and competitor activity
• Evaluate online marketing campaigns
• Be up to date with the latest digital marketing trends
• Provide weekly marketing report
• Other ad-hoc duties deem fit by superior

Requirements:

• Degree in Marketing, Communications or relevant studies
• Minimum 2-3 years of relevant marketing experience for B2C preferred
• Hands-on knowledge of Social media platforms, WordPress, Google Ads, is preferred
• Data analysis knowledge of digital marketing campaigns and KPIs
• Strong in language - both English and Mandarin preferred
• Excellent interpersonal and communication skills
• Creative, flexible with an eye for detail

Sales Supervisor

Good Salary + commission

The Sales Supervisor will manage his/her Sales Channel and reports directly to the CEO.
•Develop an effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales.
•To work closely with customers and build long term relationship.
•To handle customers’ feedbacks professionally.
•To work closely with the sales team in achieving the sales objective for the month, quarter and year.

.Manage outdoor sales

Requirements

•Minimum Poly Diploma in Marketing / Business Studies/GCE 'O' Level.
•Computer literate and posses good interpersonal and communication skills.
•Good team player with excellent customer service attitude and dynamic.
•Self motivated to work independently.

Other Information

• Job Type: Full Time, Permanent

Contact: HP 9021 4919

Job Description:

1. Perform sales functions as follows:

• Identify potential clients for the waste management market segments assigned to him/her with the aim to establish cordial and business relations
• Prepare proposals and negotiate the best deal on behalf of the company through close follow-up with potential customers to obtain feedback on the status of quotations, competitors response, decision-maker’s intention and any other relevant information affecting the outcome of the proposal.
• Facilitate the preparation of Sales Order through the Customer Service Executive and to work closely with him or her on sales and proper documentation.
• To prepare periodically, Sales reports for presentation to the Sales Manager.

2. Work with Customer Service to maintain Customer Database with inputs such as name, designation, company, address, telephone and facsimile numbers and e-mail address, etc.

3. Assist Manager to maintain/improve the Customer Care Program by monitoring customer satisfaction, addressing customer complaints, and responding appropriately to any changes in customer’s personnel, equipment, processes, materials used and business strategy

4. Support market intelligence by gathering information on customers, prospects, competitors, new entrants, price, market situation and trends in the various segments, influence groups & stakeholders, service offering and substitutes

Job Requirement:

1. Diploma/Degree in marketing or equivalent
2. Must possess a vehicle as travelling to customers’ site is required
3. Chemical knowledge preferred
4. Excellent communication, interpersonal and PR skills
5. Excellent sales track records
6. Team oriented and dynamic

Others:

1. Salary: S$3,000 - S$4,500 (including incentive)
2. Transport reimbursement: $700 (based on receipt/bill, ie:patrol/carpark/ERP)
3. Transport allowance: $800 (fixed)
4. Phone reimbursement: $200 (based on bill)

ROLES AND RESPONSIBILITIES:

1. Formulate marketing strategies for effective engagement with key stakeholders.
2. Manage and execute full spectrum of marketing communications to meet business goals.
3. Sound industry knowledge and experience with emerging social media platforms like TikTok and Little Red Book.
4. Develop and implement brand launch strategies on online platforms
5. Drive digital marketing campaigns including collaboration with strategic partners to increase brand awareness.
6. Evaluate the ROI of all marketing initiatives and campaigns.
7. Strong involvement in executing SEO/SEM efforts to increase platform traffic.
8. Manage platform content architecture for excellent touchpoints.
9. Perform any other duties as assigned by Senior Management.

JOB REQUIREMENTS:

1. Degree in Marketing or related discipline.
2. Minimum 3 to 5 years of proven working experience in a similar role.
3. Excellent understanding and insights into current digital marketing trends.
4. Well-versed with digital marketing concepts; tools and strategies.
5. Working knowledge of SEO/SEM; Marketplace Platforms and Google Adwords.
6. Strong English proficiency with experience in creative copywriting.
7. Good communication and interpersonal skills.
8. Highly meticulous and strong attention to detail.
9. Predisposed to thriving in a fast-paced environment with the ability to pivot from one task to another at a quick turnaround time.
10. Excellent team player.

Reporting to the Director of Marketing, the Social Media Assistant Manager is a proactive ideator and self-starter who will play a key role in leading the future of luxury hospitality. As the Social Media Assistant Marketing Manager, you will stay on top of the latest social media trends and viral content, with a strong personal following and a talent for creating engaging, shareable content in a B2C environment. You should have a deep understanding of how social media platforms and their algorithms work, and the ability to tailor content for maximum visibility and impact. In this role, you will be responsible for proposing and executing social marketing strategies to drive revenue growth and support the hotel’s ongoing efforts to deliver exceptional guest service and financial profitability. 

Responsibilities: 

• Social Media Strategy & Execution: Develop and implement effective social media strategies that drive traffic, increase brand awareness, and convert followers into loyal customers. 
• Content & Campaign Management: Own the end-to-end process of organic social media campaigns, including strategy development, content creation, publishing, testing, and reporting across key platforms such as Instagram, Facebook, TikTok, LinkedIn, and Little Red Book. 
• Cross-Functional Collaboration: Partner with internal teams to develop strategic content calendars and  
• campaigns that align with Mondrian Singapore’s brand tone and objectives. 
• Brand Understanding & Content Creation: Deeply understand the profile and interests of Mondrian Singapore Duxton’s guests, crafting engaging content that speaks to their preferences, while remaining consistent with the brand’s voice. 
• Paid Media Campaigns: Plan, create, and execute paid social media campaigns to drive conversions, generate leads, and increase bookings. 
• Visual Content Creation: Capture high-quality photos and videos of on-property experiences, and produce engaging content (such as reels and stories) to highlight the unique aspects of Mondrian Singapore. 
• Community Engagement: Build and nurture relationships with followers by engaging with them through thoughtful, impactful community management across all platforms. 
• Performance Tracking & Reporting: Regularly monitor and report on the performance of social media efforts, leveraging analytics to optimize strategies and measure ROI 

Requirements: 

• Minimum of 2 years of experience in social media and content management, ideally within the hospitality or entertainment industries 
• In-depth knowledge of social media best practices, trends, and algorithms across platforms such as TikTok, Instagram, LinkedIn, Facebook, and Little Red Book 
• Excellent written and verbal communication skills, with proficiency in copywriting, editing, and proofreading 
• Strong skills in shooting photography and video, with a basic understanding of lighting and professional shooting practices 
• Experience with photo and video editing tools (e.g., Canva, CapCut, Adobe Creative Suite) to design visually compelling content optimized for different social media platforms 
• Exceptional accuracy and meticulous attention to detail in all aspects of content creation, management, and execution 
• Solid understanding of social media tools, advertising platforms, and analytics tools to track performance and adjust strategies as needed 
• Highly organized, with the ability to prioritize and manage multiple projects and campaigns simultaneously in a fast-paced, deadline-driven environment 
• Strong critical thinking and creative problem-solving abilities, with a keen eye for design and content that resonates with diverse audiences 
• A team player who can work effectively with both internal and external partners to meet shared goals and deliver results on time 

Responsibilities:

• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Create and adapt Chinese-to-English content for various formats, tones, and channels, collaborating with teams for appropriate assets.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts for example, Instagram, Facebook, TikTok, YouTube to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Interest in skin care, wellness and healthcare products.

________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Create and adapt Chinese-to-English content for various formats, tones, and channels, collaborating with teams for appropriate assets.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts for example, Instagram, Facebook, TikTok, YouTube to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Interest in skin care, wellness and healthcare products.

________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

About CaterCo:

CaterCo is a premium catering concierge renowned for delivering sophisticated, tailored catering solutions. Recognised by Tatler as the Best Caterer in 2024, we take pride in blending culinary innovation with event management to create exceptional dining experiences. From curated canapés to bespoke sit-down menus, our team provides clients with outstanding service and exquisite menus, crafted with a modern approach to diverse dietary preferences.

Overview:
As the Senior Executive / Assistant Manager, Marketing, you will be pivotal in shaping and driving CaterCo’s brand presence across various platforms, ensuring consistency and creativity that align with our reputation for elegance and quality. You’ll develop and execute strategies that strengthen our brand’s market position, engage clients, and reflect our commitment to excellence. This role calls for a balance of strategic vision, hands-on execution, and a keen eye for market positioning.

Key Responsibilities:

• Take full ownership of brand’s marketing and branding efforts, ensuring alignment with objectives
• Develop and implement comprehensive marketing strategies to drive CaterCo’s brand awareness and customer engagement.
• Prepare budgets, track costs and ensure projects are delivered within budget
• Create and manage integrated marketing campaigns across digital, print, and social media platforms that highlight CaterCo’s premium offerings and services.
• Collaborate with the sales team to generate leads, optimise client acquisition, and drive customer retention through strategic content and targeted marketing.
• Oversee content creation, including high-quality photography, blog posts, social media content, and email campaigns.
• Leverage market research to analyse consumer trends, refine our value proposition, and tailor messaging that resonates with client segments
• Manage partnerships to position CaterCo at exclusive events, enhancing brand visibility within key industries.
• Plan and execute seasonal campaigns and promotions and other key events.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• At least 2+ years of experience in marketing, ideally within luxury hospitality, catering, F&B or premium service industries
• Proven track record of successful campaign management and lead generation
• Strong understanding of digital marketing channels, including social media, SEO, email marketing, and content marketing
• Excellent communication skills, with a knack for crafting sophisticated, brand-aligned messaging
• Creative thinker with strong analytical abilities to interpret marketing metrics and refine strategies
• Experience in event planning or related industry knowledge is a plus

The level of appointment offered will commensurate with candidate's experience.

Motor Vehicle Sales Executive

Responsibilities

• Provide professional service to all customers throughout the buying process.
• Provide detailed information about new and used vehicles, including specifications, features, and conditions.
• Conduct inspections of vehicles to assess their condition, performance, and market value.
• Prepare accurate vehicle listings which include high-quality photographs, and comprehensive descriptions, and showcase the features of vehicles to potential partners.
• Negotiate pricing and terms with prospective partners to achieve sales targets to maximize profitability.
• Close sales transactions efficiently, ensuring all necessary documentation are accurate.

Requirements

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Excellent teamwork, communication, and interpersonal skills.
• Excellent customer service skills and a commitment to providing a positive buying experience.
• Valid Class 3 license with a minimum of 3 years of driving experience.
• Ability to work on weekends and public holidays.

Responsibilities:

· You will promote and propose Trane Chiller & Equipment to building consultants and contractors

· Responsible for developing long term customer relationships

· Building close business relationship with customers especially key accounts

· Maximizing account penetration and customer retention

· Identify potential opportunities & develop solutions with existing & new customers

· Update forecast timely into the system

· Negotiates value, addresses resistance, and close the sales. Differentiates & made Trane as preferred supplier

· Any other duties as assigned from time to time

· You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Requirement:

· Degree in Mechanical/ Electrical engineering or its equivalent

· 1-2 years in Engineering sales, experience in HVAC industry will be a plus

· Customer driven with excellent communication & interpersonal skills

· Candidates with the relevant education qualifications but no prior work experience is welcome to apply

Responsibilities:

• Promote and propose Trane Controls Solutions to building owners, consultants and contractors

• Develop long term customer relationships and maximize account penetration and customer retention

• Identify potential opportunities & develop solutions with existing & new customers

• Work closely with other department to promote package solution and enhance the win rate

• Ability to effectively writes and presents proposals.

• Negotiates value, addresses resistance and closes the sale. Differentiates & made Trane as preferred supplier.

• Ensure all works carried out in accordance with the specified quality and EHS standards.

Requirements:

• Diploma/ Degree in Mechanical/ Electrical engineering or its equivalent

• At least 1-3 years’ experience in selling HVAC or building automation system

• Good presentation, interpersonal and communication skills

• Customer driven mindset

J&T Express is technology-driven e-commerce enabler for brands and sellers to embark on and scale their e-commerce businesses. We converge technology and services to power the next generation of e-commerce businesses.

We are passionate, enthusiastic, and open-minded in providing the best solutions and play a key role in the growth and success of our client’s brands.

We are currently seeking an experienced, proactive, and effective Sales & Marketing Director to lead the sales, marketing and PR communications. The successful candidate will drive performance and growth with responsibility for marketing strategy and sales plans and execution of both short and long-term business and marketing initiatives to drive growth for new customer acquisition and service delivery excellence in Singapore.

Brief description

The position of Sales & Marketing Manager involves leading and managing both sales and marketing objectives in an organisational and industry-wide level, while championing service delivery excellence. It also consists of leading brand awareness and building campaigns, aligned to the company’s focuses and goals.

Tasks

• Develop, implement and manage the marketing/PR strategies;
• Plan, implement and manage marketing and lead generation campaigns and measure results;
• Develop and maintain a consistent corporate image and ensure that the brand is well communicated across all channels;
• Creation, implementation, and management of marketing plans and activities;
• Manage all social media channels, strategy and activity, working together with multiple teams to develop creative marketing campaigns, monitor trends on social media, ecommerce, digital marketing and technology to optimise campaigns;
• Responsible for the creation of marketing materials, develop and manage marketing/sales budgets
• Develop, implement and manage sales forecasting activities, targets, sectors, markets,territories and set performance goals to achieve company objectives
• Prepare and present sales reports detailing sales, potential sales and areas of proposed client base expansion
• Develop pricing strategies, balancing objectives and customer satisfaction;
• Manage and give direction to the marketing and sales departments/teams
• Coordinate sales and marketing campaigns and initiatives to achieve business objectives
• Meet with key clients to ensure relationships are maintained and developed
• Identify and understand client’s business needs and objectives to develop marketing and sales campaigns

Qualifications and requirements

• A degree in marketing, communications, public relations, business administration, advertising or related field
• A proven track record in marketing and sales
• Excellent written and interpersonal communication skills
• Knowledge and application of a wide range of marketing and sales techniques and concepts
• Enthusiastic and creative
• Strong organisational and strategic planning skills
• Leadership, team management and ability to motivate team
• Analytic ability

Job Responsibilities

• Selling, planning, identifying business opportunities, initiating promotion activities with Foodservice customers.
• Achieve or exceed the targeted sales and designated new business developments
• Product Segment: Dairy
• Drive business growth by acquisition of new customers as well as expanding the products offered.
• Establish, develop, and maintain positive business and customer relationship
• Perform market trend analysis, update & discussion of market information with superior
• Achieve customer satisfaction through service excellence & professionalism.
• Prepare sales quotations and regular reports
• Other ad-hoc duties deem fit by superior

Requirement:

• Diploma holder with 1-2 years' sales experience in food & beverage industry.
• Entry level candidate welcome.
• Previous sales experience in Food Service & Dairy will be a definite advantage
• Able to work in a fast-paced environment, dynamic and motivated personality.
• Good communication and negotiation skills.
• Positive attitude and a team player but with ability to work independently
• Possess a valid Class 3 or 3A Singapore driving license
• Able to communicate in various languages

This internship will involve tasks overlapping both Asia Pacific Local Market and Travel Retail.

Opportunities & Exposure

1. Launch Preparation & Strategy

• Coordinate with the Marketing Managers and help prepare launch marketing presentations, booklets, assortment analysis and product orders.
• Identify and adapt the international launch packages to APAC (retail-tainment ideas, local productions, translations, visuals etc.).
• Help to prepare 360 launch platforms sent out 2 months prior to launch.

1. Business & Competition Analysis

• Carry out post-launch reports and ad-hoc business analysis with recommendations.
• Keep competitors’ initiatives under scrutiny and provide follow-up on competitors’ launches and interesting innovations to ensure the Marketing team members have the latest market information

1. Marketing Operations & Administrative

• Reporting: Weekly newsletters to send out to all regions, weekly & monthly newsletters to HQ
• Preparation of launch collaterals (including items like video loops & translations)
• Logistics (including but not exhaustive): Dispatch of HQ and local produced collaterals, product samples to different markets

• Sell service and exceed targeted sales and expand market share.
• Develop & retain clients and negotiate contracts.
• Assist in business development & marketing.
• Meet targeted sales revenue
• Expand market share
• Draw prospect list and develop new clients
• Grow and retain key clients
• Develop new services/products and concepts for the assigned market segment.
• Translate business strategy into pragmatic action plans and execute
• Maintain awareness and understanding of all SGS services, ensuring that full range of SGS services are presented to new and existing clients to maximize sales opportunities
• Ensure timely creation of quotes and professional submission of all information as requested by clients, ensure follow-up
• Negotiate and secure contracts
• Manage pre and post contract commercial issues
• Support for collection of payment from clients
• Analyze market potential and develop competitive positioning and pricing strategies
• Track competitor activities
• Monitor market for the development of new technologies and trends.
• Source and coordinate with SGS affiliates and/or subcontractors for subcontract engagements
• Operate to the highest standards of ethics, in accordance with the SGS Code of Integrity
• Any other duties as assigned from time to time.

Requirements:

• Min Diploma in Science filed or equivalent
• Previous experience as lab analyst would be advantageous
• 3 years sales experience in chemical-related laboratory testing sales
• Technical knowledge of chemical related laboratory testing
• Able to work independently and multi-task
• Good business acumen and results orientated
• Able to interact with all levels of management
• Good communication, negotiation and interpersonal skills
• Acts quickly and decisively
• Works well under pressure, challenges status quo.
• Communicate effectively in English, both written and oral
• Team player and have service-oriented mindset

As the Team Lead of the Marketing and Communications team, you are an experienced and driven individual who will be responsible for leading the team on the development of marketing, communications and content strategies to brand and position e2i as the leading organisation to create solutions for better employment and employability. This includes leading the marketing, digital marketing, communications and service quality efforts. You will also collaborate and build strong partnerships between internal and external stakeholders to deliver effective marketing and communications campaigns.

Job Responsibilities

Marketing

• Strategise, design and execute the marketing and social media plans to support organisational and business objectives. Collaborate with other departments to align goals and maintain consistent branding and messaging
• Drive awareness and brand-building efforts via traditional and digital platforms and reach out to target audiences through creative ways
• Supervise the management of social accounts and content creation
• Continuously evaluate new channels and platforms to engage e2i’s audiences
• Manage agency and vendor relationships and deliverables to ensure consistent and high-quality work
• Measure and report performance of marketing and digital initiatives and assess against goals

Communications

• Deliver and develop communications strategies and implementation plans which encompass Public Relations and other communication vehicles, including new social platforms, video and other multi-media tools to connect with e2i’s customers and build equity of e2i’s brand
• Develop powerful narratives and compelling content to promote the suite of programmes under the initiative (e.g. media materials, profile stories and videos) to various target audiences, e.g. media, public, partners etc.
• Responsible for the development and execution of public relations plans; craft media materials including press releases, speeches, facilitate media interviews and media responses and interview talking points
• Act as e2i’s representative with the media and cultivate strong relationships with media representatives to grow e2i’s brand recall
• Work closely with other business units to integrate media communications initiatives within marketing strategies and campaigns/activities for key events and programmes
• Crisis Communications Management: anticipate and advise on potential issues; develop communications plans to manage issues and crises

Call Centre Management

• Partner with the outsourced call centre to oversee day-to-day operations of call centre services to ensure quality service is provided to members of the public and to achieve operational KPIs
• Be the conduit between the outsourced call centre and the internal business units to review and put in place efficient processes and workflows to ensure proper messaging and good customer service
• Monitor the call centre’s resourcing, training, performance, service standards, escalations, billing matters, analysis reports and trends

Planning and Budgeting

• Develop the department’s strategic short and long term plans, and address critical issues in the marketing and communications area. The plan will set out objectives for the department's strategic direction and outline plans and budget for achieving those objectives
• Keep abreast of the development in the field of communications and public relations, not-for-profit management and governance

Job Requirements

• Degree in Marketing, Mass Communications and Business or related disciplines
• Minimum 8-10 years of relevant work experience in Public Relations, Corporate Communications, Journalism or Marketing, Digital Marketing or Marketing Communications
• Relevant past work experience in a leadership role preferred
• Good organisation, multi-tasking and time management skills
• Experience working with and pitching to reporters
• Excellent presentation, communications and interpersonal skills to engage a wide spectrum of external and internal stakeholders, including multi-agency and cross-functional teams
• Proven track record of developing multi-channel marketing and communications plans, outreach campaigns and publicity materials for government agencies, national projects or consumer products
• Experience managing crisis communications and developing effective communications strategies
• Excellent writing and copy-editing skills with a keen sense of creativity and aesthetics
• A team player, with strong interpersonal skills to cultivate networks and relationships with various stakeholders
• Critical thinker with strong problem-solving skills
• Strong tenacity, flexible, and possess good persuasion and people management skills, self-starter, driven and resourceful

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates.

Resposibilities:

• Receive customer enquiries through customer portal or email.
• Download, update, and monitor customer product Bill of Material (BOM), drawings, and specifications and its revisions.
• Prepare Sales quotation/proposal/tender documents during RFQ/quotation stage.
• Check and ensure compliance to all specifications prior to providing customer the proposal.
• Calculate material, machining, cladding and other associated costs to quotations.
• Ensure quotations submitted are competitive and maintain a good profit margin.
• Follow-up on proposals with clients to secure orders.
• Prepare and distribute a Sales Order Job Launch when customer awards Purchase orders.
• Project Management on active Sales Orders and delivery schedules.
• Manage and build customer relationships and improve customer satisfaction.
• Coordinate with other departments to compile and submit documentations as required (e.g. pre-production/ final product documentations, concessions/non-conformances)
• Establish positive communications with customers regularly.

Requirements:

• Diploma/Bachelor’s Degree in Mechanical Engineering or related
• Highly motivated and driven
• Strong interpersonal and communication skills
• Team player
• Analytical, resourceful, and possess problem-solving capabilities
• Willing to undertake ad-hoc project assignments and be able to multi-task
• Proficient with MS Office tools
• Knowledge/interest in oilfield components and equipment will be an added advantage

What's in it for you?

• AWS & performance bonus
• Staff incentive
• Bespoke training and development programs
• Fun & open working culture
• Staff parties and company events
• Recreation room - pool table, karaoke system, board games, gaming consoles
• On-site gym facilities
• Accessibility (2-mins walk from MRT)

Job Description

• Handle major customer accounts in various industries
• Respond to product-related questions and other queries promptly.
• Ensure customer satisfaction and provide professional sales support
• Communicate efficiently and effectively with customers
• Support the sales and marketing of new and existing products
• Processing quotation and sales orders
• Liaising with Suppliers for product related matters including purchase order creation
• Must be customer & team oriented.
• Candidate must possess at least secondary/Pre-U/A level/College in any field.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Candidate must be suitable for working in a fast pace environment.
• Other duties as assigned by management.