Marketing & Business Development Manager

Location: 22 Sin Ming Lane, #06-76, Singapore 573969 (Work-from-home)

Company: ED EIGHT VENTURE

Nature of Business: Special Event & Educational Service

This role is crucial to enhance ED EIGHT VENTURE's brand visibility, attract new clients, and drive business growth in both the special events and educational services sectors.

Key Responsibilities

Marketing Aspects

- Design and implement marketing campaigns to promote special event services (e.g., live streaming, product launches) and educational services (cognitive learning programs).

- Manage social media, email marketing, and digital advertising platforms to build brand visibility.

- Create engaging content for various platforms to showcase event planning expertise and educational offerings.

- Ensure consistency in branding across all communication channels.

- Conduct research to identify emerging trends in special events and educational training.

- Analyze competitors to develop strategies that position the company as a leader in its field.

- Work with vendors, trainers, and academic centers to create co-branded marketing initiatives.

Business Development Aspects

- Identify potential clients in special event management and educational services.

- Develop long-term relationships with clients by understanding their needs and providing tailored solutions.

- Create business development plans to achieve revenue targets.

- Monitor sales performance and adjust strategies to meet objectives.

- Prepare detailed proposals and presentations for clients, emphasizing customized event planning and educational training services.

- Represent the company at industry events, seminars, and networking sessions to expand business opportunities.

- Leverage connections with academic and enrichment centers to grow the educational services portfolio.

The trainee is in charge of creating, implementing, and carrying out strategic marketing plans for a full organization (or lines of business and brands within an organization) in order to acquire new customers and maintain existing ones.

Specific Responsibilities:

1. Marketing and pricing strategies are being assessed and improved.

2. Forecasting and analyzing market trends.

3. Getting new business leads.

4. Increasing brand recognition and market share.

5. Coordination of marketing tactics with sales, finance, public relations, and production departments.

6. Development and management of the marketing department's budget.

7. In charge of marketing, advertising, and promotion.

8. Managing the marketing department's employees.

9. Quarterly and annual reporting to senior management.

10. Pushing our brand at trade shows and other business gatherings.

11. Keeping up with marketing trends and practices.

Technical Skills and Competencies:

1. Leadership skills

2. Technical skills

3. Organizational skills

4. Communication skills

5. Creative skills

6. Knowledge about interior designing

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Roles & Responsibilities

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

Supervise the activities of the sales team including marketing activities like product activations.
Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
Prepare sales presentations and other sales tools.
Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
Initiate sales activities, strategies, and sales plans required to build brand visibility.
Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
Attend trade shows and other marketing events and represent the organization.
Evaluate the performance of the sales team and seek ways to improve the team’s performance.
Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

High school diploma or GED.

Bachelor’s degree in a business-related course with emphasis on marketing.
Proven work experience in marketing and achieving set targets.
Excellent communication skills, both written and verbal communication.
Ability to lead and motivate a sales team, and put in place measures to retain a great team.
Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
Excellent selling skills, people-oriented, and ability to motivate a team.
Ability to identify potential areas of growth and identify new business partnership opportunities.
Strong organization skills and multi-tasking skills.
The ability to work under pressure.
Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Sales of Cabling and Security Systems (ie. CCTV, PA system, access control, alarm/ intrusion detection, ELV systems, electrical power points, network and data structured cabling, and network infrastructure).
• Proactively identify prospects in the market, follow up, and secure sales order
• Be responsible and accountable for sales targets by meeting sales target within agreed timeline
• Abide to the Company’s internal work processes & documentation
• Provide market feedback on product improvement to the Management
• Any other ad-hoc duties as and when required

Requirements:

• Mechanical and Electrical Knowledge preferred.
• Independent, disciplined, organized, and collaborative team player
• Possesses good communication skills to liaise with English and Mandarin speaking associates
• Strong communication, negotiation, and presentation skills.
• Ability to build and maintain relationships with clients and internal stakeholders.
• Self-motivated with a results-oriented mindset and the ability to work independently.
• Proficiency in Microsoft Office Suite.

Basic Salary + Comm

Friendly working environment

5 days work week

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirement:

Able to converse in English / Mandarin

Basic MS Office skills

Entry Level

Responsibilities:

Follow up with project requirements

Acquiring new client accounts

Reaching out to prospective clients and building a strong customer base

Good with time management

Focused and driven

Possessing of a driving license will be considered a bonus.

Job Info:

• Monday to Friday 9-6
• Location: Sembawang

Responsibilities:

• Generate leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and understand their needs and requirements.
• Present and demonstrate our products/services to prospective customers.
• Negotiate and close sales deals to achieve monthly and quarterly sales targets.
• Build and maintain long-term relationships with clients by providing excellent customer service and support.
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Prepare paperwork, such as quotations, sales orders/purchase orders, and reports.
• Work with Procurement Team to obtain the best price and terms to close sales.
• Monitor and report on project progress, performance, and issues, and take corrective actions as needed.
• Related ad hoc duties as necessary.

Requirements:

• Minimum 1 year of B2B experience

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

Job Description :

• Actively seek out new sales opportunities through cold calling, networking and social media
• Attend tender site-walks, draft and prepare quotations to fulfil project requirements
• Negotiate/close deals and handle complaints or objections
• Achieve Sales Target & Business Objectives
• Prepare and deliver appropriate presentations on products and services
• Set up meetings with potential clients, managing and interpreting customer requirements
• To follow up quotes in a timely manner with the customer and to ensure constant sales pipeline
• Co-ordinate projects to ensure smooth running of project deliveries and act as a point of contact with clients, consultants and/or architects.
• Attend periodical site discussions and handover meetings as per client’s requirements.
• Prepare purchase orders for material procurement and ensure budgets for individual projects are met.

Requirements :

• Minimum 2 years sales experience in outdoor sales. Experience with MCST and/or other building (including malls and hotels) maintenance projects will be advantageous.
• Detailed and strong negotiation skills with the ability to multi-task
• Good analytical and problem-solving skills
• Excellent communication skills, both oral and written
• Willing to work night shift occasionally should client requires it (compensation scheme to be discussed during interview).

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Our business and team in Singapore is growing and we are looking for a passionate sales expert to continue to expand and develop customer relationships. If you have a background in technical sales related to power system protection and control and are looking for an opportunity and challenge selling high quality power solution products and systems, then this position may be for you!

As a Sales Manager a typical day might include the following:

• Working autonomously to lead business development efforts in Southeast Asia and introduce SEL products and services to new and existing customers through visits, demonstrations, training courses, and telecommunications contact.
• Teaching and partnering with regional leadership and employees to quote, sell, and support customers with products and solutions that add value for them.
• Developing sales forecasts and strategic plans and performing activities to meet/exceed those plans.
• Participating in SEL marketing and sales activities, industry technical meetings, and conferences.
• Maintaining customer databases for customer sales and application information.
• Other duties as assigned.

This job might be for you if you:

• Have a strong educational background in electrical engineering or related field.
• Have experience in technical sales and business development related to power systems protection and control (experience working with a manufacturer is preferred).
• Have experience working directly with end-users, distributors and sales partners.
• Have strong writing, documentation, and speaking skills in English.
• Enjoy autonomy and working with latitude necessary to drive results.
• Are willing to travel both domestically and internationally up to 50% of the time.

We are looking for a cheerful and attentive Sales Coordinator who will assist the Sales team in managing sales related and shipping coordination activities.

Role:

• Attend and respond to sales enquires.
• Contacting potential customers to arrange appointments.
• Making follow up calls to request for sales reports, confirm sales orders or delivery dates.
• Manage order processing and coordinate shipping.
• Tracking of sales orders to ensure orders are on schedule and are sent out in timely manner.
• Resolving any sales related issues with customers.
• Effectively communicating with customers in a professional and friendly manner.
• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
• Organising exhibitions and preparing marketing materials.

Requirements:

• NITEC, Diploma or any relevant customer service background.
• Computer Skills (Microsoft Word, Excel, PowerPoint, Adobe Illustrator)
• Mature, keen to learn, positive, trustworthy and dependable.
• A detailed person with meticulous planning.
• Strong ability to multi-task, prioritize and execute tasks.
• Attentive, friendly and service-oriented.

Sales Executive (Full-Time)

About SGVenusFlytrap Pte Ltd:
SGVenusFlytrap is a groundbreaking company specializing in researching and developing tropicalized carnivorous plants. By combining cutting-edge plant systems that bring success to any child on their first attempt, we are on a journey to educate and inspire more children in science and technology through the success of growing carnivorous plants.

As the leader in this unique market, we empower our sales team with exclusive products, warm leads, and proven strategies, ensuring they achieve success while making a real impact. Join us and be part of an innovative company that values your growth and contributions!

Your Role:

1. Team Leadership: Lead and supervise a small team to engage warm leads via chat or calls, driving ticket sales for our educational workshops.

2. Workshop Facilitation: Conduct engaging educational workshops for parents and children, showcasing our innovative tropicalized carnivorous plant technology.

3. Sales Innovation: Assist in developing new sales channels and product offerings, leveraging opportunities from our products

Why Join Us?

• Exclusive Products: No competition—sell a unique product that clients can’t find anywhere else.
• Warm Leads Provided: Say goodbye to cold calling. Our strong marketing team ensures you always have interested prospects.
• Structured Sales Process: Proven methods for selling, no guesswork required.
• Pre-qualified Clients: Work only with serious and respectful customers.
• Career Progression: Clear advancement opportunities to help you grow.
• Attractive Package: Competitive remuneration of $2,000–$5,000 (basic + commission).

What We’re Looking For:

• Sales Experience: Prior experience in sales is a plus, but we value passion and drive.
• Leadership Skills: Ability to manage and guide a small outreach team.
• Excellent Communication: Strong presentation skills, especially in group or workshop settings.
• Passion for Science & Education: Genuine enthusiasm for working with families and kids in an educational setting.
• Work Schedule: 5-day work week, including weekends.
• Eligibility: Open to Singapore Citizens (SG) and Permanent Residents (PR).

Working Schedule: 5 Days Work Week ( OFF on Weekdays)

Location Details:
Our office is conveniently located at 20 Sin Ming Lane, Midview City, #08-65, Singapore 573968.

If you’re ready to take your sales career to the next level, with all the support, training, and leads you need, we’d love to have you on our team at SGVenusFlytrap!

Apply Today!

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Description – Sales assistant

1. Assist the CEO and Director of the company in responding to emails from the customer
2. Assist in sales by generating and following up on business leads
3. Identify potential customers, reach out to them with business proposal etc
4. Follow-up via emails and phone calls and assist with enquiries
5. Support client acquisition and retention by understanding customer requirements
6. Work closely with the Sales Support team in a fast-paced environment to execute sales activities
7. Technical knowledge of telecommunication equipment or IT will be an added advantage
8. Performing administrative tasks such as filing, data entry and answering phone calls
9. Has to be driven, resourceful and collaborative
10. Fresh graduate or Diploma holder is preferable. Degree in electrical or electronics will be an added advantage
11. Has to have the right attitude to learn and support
12. No specific technical knowledge or skill is expected in this role

JOB RESPONSIBILITIES

- Maintain existing customers relationship and develop new customers.

- Prepare sales quotations, proposals for projects.

- Generate new leads and build up customer database and foster a strong partnership with clients.

- Approaching new customers on telemarketing / supporting the marketing department to development social media campaigns to draw fresh opportunities.

- Drive company growth and achieve company goal.

- Provide support to pre-sales and post-sales activities.

REQUIREMENT

- Diploma in sales and marketing field or equivalent.

- Competent working knowledge in Microsoft office and ability to interpret CAD drawings, schematics on AV systems including ELV line diagrams.

- Strong sense of teamwork and service orientation

- Excellent time management skills and ability to prioritize work

- Self-driven individual and able to work independently with minimal supervision

- Excellent verbal and written communication skills in English and Chinese (as this role works closely with stakeholders in China)

- Experience in AV industry, especially LED videowall technology will be highly advantageous.

- Package includes basic + commission

PIF Capital, led by an A+ management team, is the catalyst for SMEs fast-track growth. Our capital consultancy services, membership programmes, and nurturing community empower entrepreneurs, propelling them towards corporatisation.

Our vision is to become Asia's Silicon Valley, developing A+ companies and capital entrepreneurs through customised consultancy. With a focus on building capital entrepreneurship with a purpose, we aim to develop 300 IPOs and establish 300 education foundations, making impactful contributions to our business community.

Roles & Responsibilities

Reporting to the Chief Marketing Officer, this role will support the Marketing team’s branded and special events and will coordinate the team’s efforts in building, championing and enhancing PIF Capital’s corporate reputation through a mix of strategic and integrated initiatives with a special focus on events and brand marketing across the region.

We are looking for an exceptional Senior Events Marketing Specialist/ Assistant Manager/ Manager who thrives on interpersonal interactions, possess an innate drive that engage regularly with key stakeholders, passionate about inbound communications and most importantly, excited about driving and managing successful events for our Capital Community.

As part of the marketing team, you will be responsible for our members’ engagements and with our brands, leaders, partners and educational framework.

Role & Responsibilities

· Plan and manage a calendar of hybrid and physical events;

· Ensure the smooth execution of both hybrid and physical events for the company across several markets;

· Support the planning and smooth execution of conferences, seminars, event sponsorships and exhibitions;

· Providing timely reporting on all engagement metrics and post event analysis;

· Support and coordinate all logistical arrangements for both hybrid and physical events;

· Support the governance of policies, guidelines and processes related to the brand (e.g., brand identity, public relations/social media, web style guide, social media playbook), and assist in monitoring our partners’ and vendors’ adherence to achieve consistency across the region;

· Play an integral part in building and maintaining warm yet professional communications with prospects, members and other key stakeholders, contributing towards our robust lead management processes; and

· Any other tasks as assigned by the Management.

Requirements

· At least 4 years of relevant working experience in an events or conference management role

· Competent in planning and executing tradeshows, conferences, seminars, event, sponsorships and exhibitions

· Ability to work independently and collaborate as a team player

· Comfortable with the use of IT equipment and software applications (i.e. Zoom) for conferencing and or webinars

What We Offer

PIF Capital is a family-oriented company with a friendly, fun, exciting and entrepreneurial environment that offers you with the opportunity to growth your skills and talent effectively as we believe in investing in our talents.

We offer you a very comprehensive hands-on training on operational skills, leadership as well as entrepreneurship. We offer you the opportunity to learn and gain valuable insights about the unique IPO industry. Immediate commencement will be a great advantage!

Requirements

· Diploma/Degree in Events Management, Tourism and Hospitality Management and or any other related fields

· Experience in vendor/agency management and project management is a must

· Advanced proficiency in Microsoft Office, including Excel, PowerPoint, Word, Office 365

· Good written and verbal communication in English with seasoned presentation skills

· Skills in strategic thinking, creative analysis, ideation, and problem-solving are a must

· Attention to detail

The Marketing Executive role is to lead the development of yearly marketing calendar, overview client relation, events organize, manage department budget, promotions, campaign. He or she will be responsible for formulating strategies for in-store events, identifying appropriate partners, driving traffic to stores and building a strong customer database. This individual will also be a key contributor to the success of seamless execution of all marketing initiatives with the objective of driving traffic to stores, building and elevating the brand.

· Planning and execution of all marketing activities (organize event, collaboration with other brand, outsourcing livestreamer, etc).

· Develop, planning and manage the yearly marketing calendar and event calendar

· Analyzing and keeping informed of market trends and preparing forecasts.

· Increasing brand awareness and market share.

· Overseeing branding, advertising, and promotional campaigns.

· Managing the marketing department's staff works and job allocation.

· Partner with email, performance marketing and web teams to design, test and evolve lead nurturing tactics.

· Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies.

· Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration.

· Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.

· Manage website & social media accounts, including analytics, ads platforms, influencers.

· Seamless execution of all marketing initiatives, driving traffic to stores, building and elevating our brand.

· Providing hindsight reports post events and other relevant duties assigned.

· Other Ad-hoc duties assign.

REQUIREMENTS

· Preferably possessed a Bachelor Degree or equivalent.

· Minimum 3 years of relevant experience

· Experience in fashion and retail industry will be more advantage

· Fluent in English and Chinese, which includes the ability to read and write

· Mature, independent and confident to work with different cultures

· Strong presentation, communication and interpersonal skills

· Passionate, creative and highly committed with a positive attitude

We are seeking an experienced and results-driven Digital Marketing Manager to join our team supporting our client in the Financial Services sector. The ideal candidate will lead the planning, execution, and optimization of the online marketing efforts. The primary goal is to grow the brand's influence while increasing brand loyalty and awareness. The Digital Marketing Manager will oversee various digital marketing channels, including SEO / SEM, email, social media, and display advertising campaigns.

Mandatory Skill Set:

• Bachelor’s / Master's Degree, preferably in marketing or business management or related field
• At least 8 years of experience as a content manager with experience in online community building;
• Experience in managing customer-facing platform with metrics that demonstrate improvements in both customer satisfaction and cost management;
• Strong understanding of project management and the documentation essential to all digital projects such as scope of work, project brief, functional specifications, user acceptance tests, timelines;
• Experience with A/B testing, conversion rate optimization (CRO), and user experience (UX) principles;
• Eye for detail and a creative and strategic thinker;
• Adaptable to changes and new technologies;
• Excellent communication, project management, and analytical skills;
• Build relationships and work effectively with numerous departments across the region;
• Takes initiative to improve current state of things and adaptable to embrace new changes

Desired Skill Set:

• Proficiency in Adobe Experience Manager (AEM);
• Familiar with Adobe Enterprise Manager, or has done Website work and development.

Responsibilities:

• Develop and implement comprehensive digital marketing strategies to achieve business objectives, including lead generation, brand awareness, and customer acquisition;
• Plan and execute all digital marketing campaigns, including SEO/SEM, email marketing, social media, content marketing, and display advertising;
• Optimize content and website structure for search engines to improve organic search rankings;
• Manage paid search campaigns to maximize ROI;
• Monitor, analyze, and report on key performance indicators (KPIs) such as conversion rates, traffic, and campaign effectiveness;
• Work closely with cross-functional teams, including C- Level Stakeholders, sales, product, and creative teams, to align marketing strategies with business goals;
• Design content and stories to support the specific product features of the apps, marketing campaigns as per product messaging;
• Keep up-to-date with the latest digital marketing trends, tools, and best practices.

• Maintain a healthy relatioship with the existing clinets
• Following and developing new ideas to acquire new clients
• Ability to think creatively and innovatively
• Coordinate with the sales team and other departments to produce effective strategies
• Brainstorm ideas for new campaigns
• Represent the marketing team to cross-functional groups including product management, sales, or customer support
• Communicating with employers and job seekers
• Manage and coordinate marketing and sales team
• Updating the progress of marketing activities and reporting on the results
• Must be flexible towards the work

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Job Info:

• Monday to Friday 9 - 6
• Location: Ubi
• Basic + Commissions scheme

Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Assuage dissatisfied customers with prompt resolutions for any product or service issues
• Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify sub-contractors' jobs
• Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses
• Update Service information system and follow up with all necessary paper work diligently, timely and accurately for smooth operation of the department

Requirements:

• Preference with sales experience in telecommunications/electronics/fiber cabling industry

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. Our startup is a prenatal and postpartum centre that seeks to empower quintessential women in their maternal journey. The promotion of services through digital channels is a complex procedure with great potential, which becomes increasingly useful for our company.

The ideal candidate will have a passion for all things relating to marketing and technology. The candidate should be proficient in English and Chinese to manage our company’s bilingual website. He/She should be well versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaigns.

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience in the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date
• Assist in the organization of events

Requirements:

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Good knowledge of web analytics tools (e.g. Google Analytics, WebTrends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Proficient communicating both English and Chinese
• Minimally Diploma in marketing or relevant field
• Commit minimally for 4 months

Benefits:

• Internship that are more than 3 months old will be entitled to 1 AL from 4th month onward

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.