You will join our dynamic sales force in developing new businesses and providing professional solutions to our potential clients. The key to your success will be in your drive and ambition to win new businesses, and your ability to generate opportunities through successful relationship management of your client accounts.

What does the role look like?

1. Identify and develop new business, incremental or renewal opportunities within the commercial sectors through consultative processes that address customer business requirements.
2. Strong advocator of our products, services & solutions and demonstrate the value of our technology and solutions.
3. Evaluate existing partnerships and sales efforts with an analytical eye towards improving or re-evaluating current strategies.
4. Develop and foster executive level and C-suite relationships with partners and departments and evangelize the market through a thorough demonstration of use cases and application of our solutions.
5. Track emerging trends, identify and recommend new services/solutions to expand the profile as part of business innovation.
6. Develop and strengthen internal and external relationships that will lead to increased lead generation and market share.
7. Foster and work to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions.
8. Collaborate with company top executives to set business objectives and development goals.
9. Be proactive in understanding market trends and products, services & solutions, and customize appropriate solutions according to customer needs.

What are we looking for?

1. Diploma & above in Business Administration, Marketing, Engineering, Computer Science or related fields.
2. 3-5 years sales or marketing experience or similar role in a MNC environment.
3. Strong business management skills in managing sales forecasts, pipeline, and opportunities.
4. Superior people skills, with the ability to manage internal and external parties and relate to people of all levels including senior management representatives at customer organizations
5. Excellent communication and presentation skills with a solution-oriented mindset.
6. Ability to communicate accessibly and concisely about our products or services to customers.

Interested candidates who wish to apply for the advertised position, please click "Apply" or email an updated copy of CV to Alvin at [email protected] for more info.

EA Licence No: 11C5502

EA Registration Number: R1874110

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

We are looking for a dynamic relationship builder and collaborator as an intern for our MBC department. You will support the Junior & Senior MBC colleagues to help drive our Marketing and Communications strategies.

As an intern, you will get the opportunity, but not limited to:

• Develop, organise and manage event requirements, from ideation to execution, in conjunction with the Sales Department’s objectives
• Work with regional Sales Teams and partner on campaigns and initiatives
• Develop collaterals/PowerPoint slides specific to the events, together with the Creative Team
• Coordinate printing of any collateral for campaigns
• Speak with internal Subject Matter Experts on content creation needs, if required
• Prioritise objectives with the Sales Team, be proactive in lead creation as well as evaluation of events’ statistics and summaries
• Coordinate with event organisers to supply any necessary information for promotional materials, such as logo, links etc.
• Create campaigns in sales systems, ensuring correct tagging of all contacts
• Pull relevant lists from sales systems
• Initiate tracking, managing and uploading post event results
• Prepare reports to track campaign activity and outcomes
• Working with the MBC to deliver excellent service by providing operational support for both External and Internal communications activities, aimed at helping to deliver thought leadership for Ensign, as well as to work with HR teams to roll out People Strategies.
• Work on different parts of the Marketing and communications lifecycle such as digital, events, creative development, people communications and change management.
• Participate in different aspects of Marketing, Brand and Communications projects, and possibly leading your own project.

About your role

• Creates, plans and implements sales strategy and strategic business
• development initiatives for Augmentus products and solutions
• Defines key sales targets and establishes appropriate metrics and measurement tools to monitor performance.
• Drives top line and conversion growth.
• Serve as the technical expert and trusted advisor to manufacturing customers around automation solutions
• By applying subject matter expertise, you build and maintain client relationships and solve their complex automation challenges
• Collaborate with sales and technical team members to help identify, progress, and close commercial opportunities
• Develop sales processes and build relationships with stakeholders to design and offer solution that solve customer pain points

Requirements

• Minimum 3 years of experience in selling robotics and automation solutions
• Proven ability in Industrial B2B, and in the digitalization of industry 4.0
• Ability to effectively communicate product value propositions, negotiate commercial contracts, and close deals
• Comfortable with travelling internationally for work
• Ability to take initiative and self-manage to achieve key objectives and company KPIs

Responsibilities

• You would provide support to the Sales Team in the Asia Pacific region, Commodities, Industries & Facilities Division.
• Work with the sales team and business leaders on the strategic plans
• Facilitate the consistent and harmonized sales process across APAC regions, to be in accordance with the group governance
• Support to enable a smooth Key Account Management process that synchronized with group guidelines
• Liaise with APAC Finance and respective Priority Regions on the Strategic Direction Initiative ensuring timely and consistent reporting for the Deep Dive initiatives
• Provide strategic and ad-hoc analysis and presenting results in clear manner for Strategic Direction list of priorities in APAC
• Provide governance, ensure consistency and implementation of business best practices within BV CRM Tool – Salesforce
• Manage multiple priorities and projects, including providing support for sales reporting & sales data analysis needs within APAC and regions
• Work collaboratively with the HO/Salesforce Global Team to design, evaluate and implement new functionality, automation and business required capabilities in Salesforce CRM Tool
• Ensure regional/countries’ business requirements are properly evaluated and accounted for; that any critical business functions are supported in the platform to safeguard and maintain the quality and integrity of the CRM solution
• Establish credibility as trusted Subject Matter Expert by listening, understanding business requirements and providing options for consideration
• Communicates effectively with all levels including Global Service Line leaders,Regional M&S and Country Sales, Data Stewards & Key Users across geographies and businesses
• Stakeholder management and engagement – communicate and delivery to business stakeholders for reports, strategic analysis and ad hoc support; building cooperation amongst regions and the various business teams
• Conduct training for salesforce/CRM tools and processes

Requirements

• Must have experiences in using Salesforce
• Must have at least 3 years Experiences in working and supporting sales team across different countries
• Analytical and strong capabilities to present information from data
• Good Communication skills and ability to interact across different cultures and languages
• Experience in conducting sales training is an advantage
• Based in Singapore’s office.

Responsibilities:

• Carry and participate in networking and lead generating activities.
• Perform business development activities to ensure continuous stream of new accounts.
• Creating a procedural system to ensure client expectations and requirements are met.
• Ensure continuous pipelines of sales activities from existing clienteles.
• Ensure that organization set objectives and KPIs are met.
• Lead contract negotiations effort.
• Curate strategies to increase sales per capita and customer satisfaction (e.g. upselling of services).
• Manage and strengthen customer acquisition programs.
• Stay abreast of industrial and market developments.

Requirements:

• Candidates should bring along a Diploma in Hospitality Management or possess any equivalent professional qualifications in Hospitality Management.
• Possess at least 3 years of experience in hospitality sales function.
• Prior exposure in an environment revolving luxury residence or the real estate industry will be advantageous.
• The ability to perform in a high stress environment.
• Comfortable in working independently and as a team player.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Job Responsibilities: -

- Enhance growth of YMS-Retail Enrolment through effective advertising and promotion planning, implementation, and close monitoring of Retail schools’ advertising and promotion activities.

- Achievement of Retail Schools’ Enrolment budget.

Advertising and Promotion

- To work with Manager in the planning & execution of Retail YMS annual A&P plans.

(a) Campaign / Creative Execution

- To assist in the execution of quarterly campaigns from ideation to design and copywriting.

- Photoshoot and video shoot of campaign contents when necessary.

- To develop campaign artworks based on approved sizing on social media and Google.

- Ensure campaign details are successfully implemented across various channels including our official website.

(b) Digital Marketing (BTL)

- Execution of daily social media posts on various social media platforms.

- Conceptualisation and design of digital contents while ensuring compliance with brand position, brand standards and usage guidelines.

- Assist Retail branches with the design and development of Trial Lesson schedules and announcements.

- Ensure Trial Lesson details are successfully implemented across various channels including our official website.

- Monitor various media platforms options and propose any new social media platforms and tools to further enhance online presence.

(c) Print Advertising (ATL)

- Design and development of official posters for event, competition, and examinations.

- Assist Retail branches in ATL materials for non-digital channels including instore marketing, flyers, print and other offline media.

- Assist in maintenance and replenishment of in-store marketing collaterals (course brochures and posters).

Concerts, Competition and Events

- To undertake curricular and administrative projects as well as assisting in the organisation of concerts, & festivals, where applicable.

Yamaha Electone Festival (YEF), Yamaha Junior Original Concert (JOC), Yamaha Junior Piano Competition (YJPC)

- To work with and assist Manager in the areas of marketing, operations, and logistics across various events.

- Develop and design administrative documents including localised rules and regulations, participants’ registration forms, judges’ grading sheet etc.

- Ensure budget adherence and tracking.

- Collaborate with internal and external stakeholders.

- Ensure deadlines are met.

- Execution and delivery of event.

Ad-hoc Projects - Area Marketing and Competitor Survey

- To do area market exercise at interim periods; collate data and understand each district area market’s development to introduce courses that meet the needs of the area market.

- In line with the growth objective of pop music and adult music courses, to work closely with Music Professional(s) in the update and introduction of course(s) in the schools.

- Carry out Adhoc task as assigned by supervisor.

-

Requirements:

- Diploma in Marketing Communications, Visual Communication and/or Advertising and Media Design related discipline.

- 2 years of work experience in areas of marketing and/or advertising. However, fresh grads are welcome to apply.

- Familiar with various social media and digital channels, including digital marketing tools.

- Proficient in Adobe Suite of Products such as Photoshop, Illustrator, and InDesign.

- Proficient in Microsoft Office including Word, Excel and PowerPoint.

- Prior experience in data management, business analytics or statistics will be an advantage.

- Detail-oriented person with excellent written and verbal communication skills.

- Creative person with strong interpersonal and analytical skills with an eye for detail on the latest market trend.

- Confident, proactive, and dynamic team player who is passionate about making a difference across the organisation.

- Highly motivated and self-driven.

- Problem-solver capable of multi-tasking efficiently and working across multiple projects.

- Only fully vaccinated candidate will be considered.

Job highlights:

• Global famous brand for high quality writing and art products
• Part of Faber-Castell’s Global marketing network
• Working in a creative and artistic product field

Job Description & Requirements:

1. Execute marketing campaign on web, database marketing, email, social media to achieve KPIs
2. Maintain Good brand presence on web and social media
3. Measure and report all digital marketing campaigns performance
4. Aligning consumer communication at every touchpoints – online and offline channels
5. Involved in growing e-commerce business by improving consumer experience and satisfaction, executing order fulfilment and maintaining good e-shop presence
6. He/she must be creative, having high interest working in digital world, having good digital communication skills to engage the consumers
7. Higher interest in identifying new consumer trends and insights
8. Skills in photography, videography or graphic editing will be an advantage

Responsibilities

• Assist the Marketing team in the development and implementation of marketing strategies and campaigns.
• Coordinate with media and external vendors on PR, press release and promotion related materials on a timely manner and ensuring marketing/ promotion materials are in high quality
• To provide support to the marketing team
• Any other ad-hock task as assigned by the marketing team

Requirements

• Self-driven with can-do attitude and ability to deliver quality output
• Excellent interpersonal and communication skills
• Interest working in the dynamic team and passionate about Japanese Culture
• High proficient in MS office particularly Excel & Powerpoint
• A good team player and the ability to work in a fast-paced environment with tight deadlines.
• Entry-level candidates are welcomed to apply
• This is a temporary assignment for a min of 4-6 months.
• Internship for a min of 3 months is welcome

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

ARTICARES - We are leaders in innovative medical technologies including human like decision-making robotics and artificially intelligent solutions that facilitate personalized rehabilitation after injuries such as stroke, dementia, and accidents – a common occurrence in aging population. Our solutions are the outcome of strong collaborations between experts in medical and engineering fields, validated by clinical studies, and made available to you by people who care about making every step of patients’ rehabilitation journey a bit easier. Today, we are one of the fastest-growing companies in this field and our solutions are deployed in major healthcare institutions in Singapore, APAC & EU. We are global, richly diverse team boasting more than 8 nationalities with a vision to make a difference in the healthcare journey. We combine our innovations with out-of-the-box business offerings for providing comprehensive support throughout the hospital to home journey of patients. Join us to make a real difference.

Position/job title

Business Development & Marketing Specialist

As a Business Development & Marketing Specialist, your primary goal is to drive business growth. You will develop new business proposals focused on financial gain, as well as establishing strategic partnerships to build long-term relationships with new and existing customers. You will work closely with the Sales team to create and apply an effective Sales strategy. You will also be responsible for ensuring successful company branding and marketing. This is a full-time role based in Singapore.

Role Description

• Identify new business opportunities and partnerships to expand market reach (B2B and B2B2C)
• Responsible for the new market analysis and development including sales channels growth internationally.
• Implement digital marketing strategies tailored to healthcare professionals and institutions.
• Establish, develop, and maintain positive business and customer relationships.
• Proficiency in writing persuasive and effective business proposals
• Analyse customer needs and industry trends to develop strategies for business growth.
• Collaborate with KOLs for product endorsements and participation in educational events.

Qualifications

• Bachelor's or master's degree in business, marketing, or a related field. A background in life sciences, engineering, or a healthcare-related field is advantageous.
• Proven experience in business development and marketing within the MedTech or healthcare industry.
• Excellent communication skills with the ability to convey complex medical concepts to both technical and non-technical audiences.
• Proficient in using relevant software and tools for marketing analytics and customer relationship management.
• [Optional] Physio or occupational therapists with good communication skills can also apply.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

As a Digital Sales Development Manager, you will work with and develop a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP & SuccessFactors footprint, working with SAP & Partners resources, as well as Customers.

The Sales Development Manager manages a team of Sales Development resources whose mission is to extend SAP's market coverage by generating new pipeline for SAP SuccessFactors.

The Sales Development Manager management goals are:
1. To produce high quality pipeline with a high conversion rate to bookings for the target business segment.
2. To develop SDE talent into the future Account Executives
3. To operate with excellence, taking data-driven business decisions to optimize Demand Generation tactics, and running an operating model with rock solid business process execution.

As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately. Support and manage any low performers of your team to bring them back in to a successful track against their KPIs.

The Digital Sales Development Manager will be responsible for coordinating, orchestrating and executing the DG plan of the targeted accounts. As a people manager you are responsible for supporting the success not only of your direct reports, but of all employees within the larger team, by helping identify development opportunities and supporting team members achieve their goals.

Your responsibilities include:

Overall Management

1. Sales Strategy:
• Communicate SAP's overall Sales & Marketing Strategy to all stakeholders internally and externally
• Identify key areas (regional, industry segment, solution segment, etc.) of the Inside Sales route-to-market which enables SAP's growth within assigned segment and territory.
• Prioritize these areas according to market potential and develops feasible implementation plans in accordance with regional and local business requirements and ensures an ongoing review process in order to be able to timely react on competitive challenges and market dynamics
• Ensure implementation of processes for Lead Generation, Demand Generation and Deal Execution in conjunction with Field Sales, Marketing, Digital Hub Leaders, Sales Innovation and Optimization team, Sales Operations, Channel, Solutions and other key stakeholders as required

2. Sales Management:
• Responsible for coverage and execution of entire territory incl. quota, top deal status review, forecast on revenue and net new names by customer segment, routes to market (direct vs. indirect), education and consulting where assigned and other dimensions as assigned
• Promote an effective approach to improve the Inside Sales route-to-market in assigned territory taking the regional / local market dynamics into account
• Oversee and is accountable for the recruitment, development and management of the Sales Development Executives (SDE) and assigning appropriate territory & focus areas where needed.
Oversees the fulfilment of key sales KPIs (quota, budget, channel mix, mix of target and territory account business) on a regional / MU level
• Accountable for managing the SDEs pipeline to ensure attainment of Inside Sales business unit targets and performance goals
• Manage and drive sales execution according to business targets in order to significantly contribute to SAP ambitious growth and acquisition of new customers in the area assigned
• Review status of top deals and accounts, and opportunities plans for key deals requiring senior management support
• Promotes appropriate involvement of partners in sales cycles for target and territory accounts in order to drive aspired indirect revenue target and achieve target profitability within assigned territory(ies)
• Coordinates the SDEs sales activities with broader sales, marketing and solution initiatives to ensure this is part of an integrated sales approach
• Monitors execution of activities, identifies risks and defines / implements activities to prevent critical situations

3. Pipeline and Demand Management:
• Ensure healthy pipeline is in place for assigned area of responsibility: designs Demand Generation activities jointly the regional SAP leadership, as well as their peer Demand Management leaders (Marketing, Go-To-Market, Partner and Eco-system)
• Regularly review the pipeline, consolidates and communicates pipeline progression and revenue forecast to Channel Head and/or MU leader and other key stakeholders as required

4. Territory / Account Planning:
• Ensure sales territories are defined and accounts are allocated, reviews performance on a regular base and requests adjustments necessary
• Allocate appropriate resources and targets in the light of territory potential, coverage needs and channel capacity & capability; reviews resource allocation on a regular basis and adjusts accordingly
• Conduct regular business review meetings or forecast calls

Campaign Execution & Lead Management:
1. Relationship Management
• Plan, build and maintain strong business relationships with key strategic customers, partners and executives on a regional and local level to help drive target business segment Sales strategic priorities
• Ensure successful roll out of programs and offerings in key markets in close cooperation with SAP's internal units, via partners and/or leveraging marketing events.
• Monitors success of target business segment Sales programs and offerings, evaluates results based on common targets and initiates enhancement of activities in order to drive SAP's growth targets.

2. Deal Support / Escalation Management
• Supports target business segment Sales team in top deals / complex sales opportunities whenever high degrees of seniority, industry knowledge and knowledge of the overall strategy are required.
• Handles issues within the organization that require management attention.
• Ensures timely roll-in of customers' requirements regarding necessary advancements of Solutions, Processes, Systems and Tools

3. Leadership / People Development
• Drives the execution of ongoing training and coaching programs to ensure high level of expertise and effectiveness, high employee satisfaction and increased sales readiness for all individuals in assigned territory.
• Drives business and operational change within the team to drive highest levels of employee satisfaction.
• Initiates recruiting and drives evaluation process of new team members in the light of coverage needs.
• Manages and motivates the team to meet goals and to introduce innovative strategies for successful coverage.
• Manages productivity of all team members.

Experience

• 10 years of experience in Demand Generation or Inside Sales environment.
• Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work.
• High volume activity working environments, involving phone and a CRM/ Contact Management System.

• Fluency in English required.

• Fluency in any other regional language preferred.
• Master or equivalent business experience.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Description:

• must posses CEI certification and preferably from an recruitment agency background
• Develop and maintain client relationships, identify potiential custome
• Negotiate contract terms with clients
• Gather useful information from customer and competitor data
• Make and give presentations to prospective clients and internal executives
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research
• Drive the end-to-end sales process
• Prepare and submit sales contracts
• Preferably with class 3 lisence would be an added advantage

Requirements:

1) Certification in CEI

2) Must be a good communicator

3) Willing to take up chanllenges and meet targets

4) Preferrably to have atleast 2+ years experience preferably from a Recruitment agency background

6) Preferably with class 3 license

Benefits:

1) 5 days work week (8:30am - 6:00pm)

2) Attractive Commissions

3) Career Advancement

4) AL, MC, CL, PL as per MOM guidelines

5) Preferrably Multilingual is an added advantage

6) Attractive remuneration and perks (including Overseas trip*)

7) AWS

* For Best performer along with his/her immediate family.

Contact - Wam Kai Sheng (Lic No: R24119428) ([email protected])

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges