Responsibilities:

1. Establishes and maintain relationships and effectively communicate with customers, especially C-level profiles, business unit leaders and senior management to raise visibility and ensure collaboration with appropriate key stakeholders

2. Develops annual sales plan in support of FPT strategy and objectives

3. Identifies and works with Executive Management to recognize internal and external opportunities and solutions

4. Defines and executes strategies to support the vision and leadership of FPT

5. Ensures communications are coordinated and supports sales plan objectives

6. Prioritizes and drives sales strategies across multiple teams and phases to ensure that customer solutions are aligned with business objectives

7. Implements and manages multiple channel selling strategies and recommends improvements based on market research and competitor analyses

Requirements:

1. Minimum 15 years experience in selling IT Services in Singapore

5. Determines gross-profit plans by implementing marketing strategies, analyzing trends and results.

6. Establishes sales objectives by forecasting and developing annual sales quotas and projecting expected sales volumes.

7. Maintains sales volume by tracking changing trends, economic indicators, competitors and supply and demand.

8. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

9. Contributes to team effort by accomplishing related results however, this is an individual contributor to achieve personal sales target.

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE : SGD 7,000 - SGD 10,000
 

A DAY IN A LIFE

At Teleport, you can expect your days to be pretty varied. Multitasking is normal, and sometimes you will have the opportunity to get involved with other parts of the business. In your role as Manager, Sales (Cargo) you are the face of Teleport to our customers and help us to grow our business. Selling international cargo capacity in the region, you are key for the success of Teleport in this market. You will report to the Country General Manager for Singapore. That said, the bulk of your working hours should involve you having to:

• Build strong relationships with our customer base and grow the cargo business in Singapore. 
• Stay present through personal customer visits, meetings, events, or via phone and conference calls; 
• Provide quotations and spot rates for customer business, follow-up and close the deal;
• Participate in tenders and RFQs for larger deals. This includes working with Revenue Mgmt and other departments to come up with pricing and operational solutions for the customer;
• Provide market reports to Revenue Management and the Management team, such as pricing, competitors and customer demand;
• Work with Air Operations, Standards and Process Improvement to troubleshoot customer complaints and help improve our service;

At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader and good leaders:

• Is self-motivated to win new business;
• Can build long-lasting relationships with customers; 
• Is comfortable to be on the road most of the time to meet with customers;
• Take pride in every cent made for the company.
• Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
• Do what is needed to get things done, as they believe speed is more important than anything else to effect change
• Over communicate, particularly as they are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

These are minimum-requirement skills and a ‘must-have’ for the role:

• Experience working with senior leadership in both early stage and larger, regional organizations - a strong understanding of the trade-offs inherent in organizations of differing sizes
• Agile all-rounder - must be equally adept at strategy, tactical decision making and operations
• Growth is a team sport - demonstrate a track record of leading and building successful cross-functional teams that have put something new or unique out into the world
• A special ability to juggle multiple priorities and build a sense of urgency in a dynamic environment
• Strong analytical skills, understands complex issues, quickly absorbs information, excels in conceptual and creative problem solving
• Curious and well-read
• An engaging oral and written communicator
• Strong personal branding and comes highly recommended by peers, external vendors / partners, bosses and/or teams managed by you

These are skills that are ‘nice-to-have’ and will make you stand-out in the job application:

• Track record of mentorship and growing people below you
• Demonstrable experience hacking growth strategies/models for the entire demand marketing/ growth function 

Qualifications

• Total 10+ years of experience with regional Southeast Asia experience
• Previous experience in Air Cargo or Logistics

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

Sales/Marketing Director (China-ASEAN Corridor)

Location: Flexible/Remote

About Us: We are an innovative company planning to be at the forefront of the food and medial equipment industries, committed to bridging the market gap between China and the ASEAN region. Our mission is to enhance cross-border trade and cooperation, bringing high-quality products to new markets and fostering sustainable growth.

The Role: We are seeking a dynamic and experienced Sales/Marketing Director to lead our efforts in establishing and expanding our sales and marketing channels between China and the ASEAN countries. This role is crucial for our strategic growth and requires a professional who is deeply knowledgeable about both markets. We also welcome candidates who has an interest to take a small equity stake in the company given the seniority of the position.

Key Responsibilities:

• Strategy Development: Craft and execute a comprehensive sales and marketing strategy tailored to the China-ASEAN corridor, focusing on food-related and nursing equipment products.
• Channel Building: Identify, develop, and manage sales and marketing channels, including distributors, agents, and partnerships, to maximize market penetration and revenue growth.
• Market Analysis: Conduct in-depth market research to understand trends, challenges, and opportunities within the China and ASEAN markets, adapting strategies as necessary.
• Team Leadership: Lead and inspire a team of sales and marketing professionals, fostering a culture of excellence, innovation, and continuous improvement.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including suppliers, partners, and customers, to ensure alignment and drive mutual success.
• Brand Advocacy: Champion our brand, ensuring our value proposition is clearly communicated and understood in target markets, enhancing our brand presence and reputation.

Requirements:

• Proven Experience: A good level of experience in sales and marketing, with a significant focus on international trade, preferably between China and ASEAN countries.
• Market Expertise: Deep understanding of the food and nursing equipment industries, as well as the cultural, economic, and regulatory landscapes of China and ASEAN markets.
• Strategic Thinker: Strong strategic planning and execution skills, with a track record of successfully launching products and building markets in new territories.
• Leadership: Exceptional leadership and team management skills, capable of motivating and leading teams towards achieving ambitious goals.
• Communication: Excellent communication and negotiation skills, with fluency in English and Mandarin. Proficiency in an ASEAN language is a plus.
• Adaptability: Ability to adapt to rapidly changing market conditions and business needs, with a problem-solving mindset.

Why Join Us:

• Impact: Play a pivotal role in expanding the reach of high-quality food and medical equipment products to new markets, making a positive impact on communities.
• Growth: Be part of a fast-growing company with ample opportunities for personal and professional development.
• Culture: Join a team that values innovation, excellence, and collaboration, in a supportive and dynamic work environment.

Application Process: To apply, please submit your resume, highlighting your interest and fit for the role.

We look forward to hearing from you and exploring how you can contribute to our mission in the China-ASEAN corridor. Join us in making a difference!

As the Assistant Marketing Manager for Info Tech, you will be responsible for developing and executing marketing strategies to generate leads for our businesses. You will work closely with cross-functional teams to create engaging content, plan and execute campaigns, and analyze data to optimize our marketing efforts.

Key Responsibilities:

1. Develop and execute marketing strategies to drive leads generation, user acquisition and retention.
2. Work closely with the content team to create engaging and relevant content for both B2B and B2C setting
3. Plan and execute campaigns across various channels, including email, social media, search, and display advertising.
4. Analyze marketing data to measure the effectiveness of campaigns and make data-driven decisions to optimize future marketing efforts.
5. Organize and plan roadshow events for Info Tech product lines in a B2B and B2C context
6. Manage and grow our social media presence by creating and publishing engaging content and analyzing performance metrics.
7. Stay up-to-date on industry trends, competitive landscape, and emerging marketing technologies.

Qualifications:

1. Bachelor's degree in marketing, communications, or a related field.
2. 3+ years of experience in marketing, preferably in a B2B and B2C, online marketing environment.
3. Strong understanding of digital marketing channels, including email, social media, search, and display advertising.
4. Experience with marketing analytics tools, such as Google Analytics, FB, IG, Tiktok.
5. Excellent written and verbal communication skills.
6. Strong project management skills and ability to work in a fast-paced, dynamic environment.
7. Reliable, driven, dynamic and with a high level of accuracy.

Responsibilities:

• Develop new accounts and manage existing customers
• Evaluating sales potential and actively follow up with customers’ requirements
• Identify customers’ needs and offer technical solutions, training & application support
• Plan, forecast and materialize sales target

Requirements:

• Degree/Diploma in Electrical / Electronic Engineering with preferably 2 years’ of sales experience in the electronics industry.
• Preferably with technical background in areas relating to electrical/electronic equipment.
• Prior experience in Renewable Energy and Battery related applications experience will be a plus.
• Proficient in computer hardware and software
• Able to learn and assimilate new technology quickly
• Dynamic, Independent and able to adapt to multi-tasking environment
• Preferably have a car
• Willing to travel
• 5 days week (9.00 AM - 6.00 PM)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

ServiceNow is looking for a Risk Solution Sales Specialist that will be responsible for market success of ServiceNow’s Integrated Risk Management (IRM) products in the Asia market. This product is built on ServiceNow’s market leading platform and creates a single source of truth and engagement that allows processes across the enterprise to execute with uniform information.

You will be responsible for communicating the integrated risk management value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultants to provide a comprehensive and compelling message across all industries within the Asia region. You will focus on targeting your risk, compliance and resiliency message to specific customer needs and will focus on being a trusted advisor to our community of customers and partners. Finally, you will represent ServiceNow at local and regional events to drive your message into the broader market.

What you get to do in this role:

• Provide the full GRC/IRM subject matter mentoring and training to peers and other colleagues in the organization.
• Communicate competitive intelligence and activity to your manager and BU to ensure we keep ahead of opportunities, obstacles, and challenges
• Work closely with field sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• In partnership with assigned Account Executives and Solution Consultants, present our Risk, Compliance and Resiliency solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer acquisition and experience
• Articulate customer success strategies (and losses) to the field in order to streamline and standardize IRM solution presentations and value proposition
• Become a trusted advisor to our community of customers and partners

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.

Job purpose:

You are part of the Device Connectors Sales team to identify business opportunities and generate profitable sales with the full range of Phoenix Contact products in both new and existing customers.

Creating a long-term business partnership and achievement of Regional DC Sales goals are ensured through a professional customer approach.

RESPONSIBILITIES:

• Achieving the overall Sales target with positive contribution margin in the assigned set of customers
• Maintaining a collaborative and aligned relationship as an integral part of the BA DC SEA Sales & Marketing Team
• Develop new customers and manage existing accounts.
• Regular customer engagement to foster a positive relationship.
• Maintaining a collaborative relationship with supporting departments with SEA Finance & Controlling, Supply Chain Management, Marketing Communication, Quality & Assurance.
• Assist Regional Sales Manager in timely report submission, other sales-related matters and ad hoc tasks or projects as assigned
• Updated with recent industrial and market business knowledge on area of responsibility:

1. By representing the company in attending industrial events and fairs, roadshows and formal business functions
2. Knowledge transfer within the BA DC SEA Sales & Marketing Team

REQUIREMENTS:

• Degree/Diploma in any discipline with at least 2 years in Indoor Sales experience.
• Proficient in Microsoft office application especially in MS Excel and MS Words
• Good communication, analytical and problem solving skills.
• Fluent in English in both written and spoken.
• Pleasant personality with initiative and customer-oriented.
• Disciplined, hardworking and able to perform under pressure.
• Detail oriented, resourceful and ability to work independently.

Responsibilities

· Service existing clienteles & attend to new enquiries

· Provide on site sales presentations and measurements

· Provide solutions & product recommendations

· Prepare quotations & negotiate contracts

· Identify prospects & build relationship with key accounts

· Convert leads into sales revenue

· Participate in marketing activities such as exhibitions & seminars

Requirements

· Own transport is preferred

· Dynamic, resourceful team player

· Experience in interior design, property management or construction industry is an advantage

Benefits

· Good Basic with attractive incentives

· Good work life balance culture

· Good transport allowance

· Medical insurance

· Annual company incentive trip

Responsibilities:

• Responsible for obtaining market research such as current trends in their niche and the needs and desires of consumers

• Building campaigns and promotions and conduct performance analysis

• Planning and implementing marketing strategies, may include creating or altering brand images to global market

• Assist creative department, and organize appropriate teams to perform each duty

• Creating engaging and informative content for the website, blog, social media, and any other content marketing channels that the business might leverage

• Participate in brainstorming sessions/discussions within team on how to improve in delivery of content on all social platforms

• Building sustainable relationships and partnerships with other key players such as vendors, advertising agencies, and creative artists as per the need

Requirements:

• Diploma/Degree in Marketing or related field

• Knowledge of market research practices and techniques

• Search Engine Optimization (SEO) certified (Preffered)

• Knowledge of E-commerce and social media platforms

• Experience analyzing data and proficient computer skills

• Minimum 3 years of working experience as a senior marketing manager

Interested candidates may drop us an email with your resume and portfolio at [email protected]. We regret only shortlisted candidates will be contacted.

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team

Brief description of the Restaurant

We bring people together in one precinct with distinct lifestyle concepts to provide great food, drink, and entertainment for any day and any time from lunch to late night.

Your role is a really important one, as you’ll be part of our family where you’ll create the first and lasting impression for our guests, and they’ll want to be back time and time again for delicious food, drinks, and hearty conversations with us.

The General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop, while ensuring our operations continue to uphold the vision of providing excellent service and value-add to our customers. Good candidates are adept leaders with strong business minds and a knack for organization and collaboration.

Job Descriptions

# The Role:

As a Marketing Manager, your role is to lead and manage a team of executives and creatives to develop and oversee marketing strategies and campaigns to help grow brand awareness. This role will encompass analytical, digital, creative, commercial and administrative responsibilities.

# You should have/be:

• Have a passion and the ability to lead, guide, and nurture a team of marketing and creative members
• Ability to work strategically and systematically, delegating tasks well to reporting subordinates
• Strong communication skills and high emotional intelligence
• Creative and innovative problem solver

# Responsibilities:

• Able to develop a full spectrum of marketing and communication efforts to achieve our company’s business goals
• Able to lead a Marketing & Events Sales team to develop, plan, and execute strategic marketing and promotional activities to drive customers’ outreach and engagement
• Responsible for overall marketing communications, promotional activities and guest experiences in our restaurants and bars
• Build strong relationships and foster inter-department collaboration and external vendors and/or agencies to ensure the smooth execution of marketing plans
• Manage online channels with timely updates and engaging content on social media channels and brand websites
• Manage team to produce on-brand copywriting and development of our marketing collaterals
• Propose and facilitate partnerships, barter deals, sponsorships, and events that support business objectives
• Develop and implement media relation strategies and tactics to increase brand awareness
• Measure, monitor, and report on the effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators

Job Requirements

• Minimum Diploma/Degree in Business Marketing or related studies
• Minimum 3-5 years of experience in a similar role will be required

Working hours

• 5 days work week 9am-6pm

Job Description & Requirements

salon managers are responsible for the successful operations of beauty and spa salons. Responsible for both profit and customer satisfaction, salon managers lead their teams of salon staff to provide excellent services, maximize profit and follow all health and safety regulations. As a salon manager, you will be in charge of hiring, training and dismissing staff members and managing the salon's day-to-day activities. Salon managers are often promoted or hired from other salons, where they previously gained experience in salon specialty services. With enough experience, salon managers may eventually become salon owners.

To become a salon manager, you generally need to hold licensure in cosmetology and years of experience offering services to customers. Excellent communication skills are a must for salon managers, so you must enjoy talking to people, be able to communicate with your team and have basic math skills to manage business profits and expenses.

Responsibilities

• Meeting with new and existing clients, including doctors, pharmacists, nurses, and other health care professionals. Identify and develop new accounts in the healthcare industry, as well as promote medical products to potential clients, mostly medical practitioners.
• Present company products to potential and existing customers in order to increase sales. Maintaining good business relationships to increase future sales.
• Identifying customers' needs and recommending company products that best fulfil those needs.
• Maintaining solid working relationships with new and existing customers by providing excellent after-sales service.
• Promptly submitting purchase orders to the relevant department.
• Preparing sales reports as well as territory analyses and submitting them to management.
• Plan work schedules and weekly and monthly timetables with the area sales team or discuss future targets with the area sales manager.
• Provide timely reports on sales performance to sales manager
• Manage and generate response to queries from potential customers and follow-up on leads and referrals.
• Keep updated with product knowledge and stay informed of competitors’ products.
• Develop and maintain an up-to-date customer list with contact details.
• Conduct product demonstrations and emphasize saleable features/customer benefits.
• Implement action plans to achieve sales targets for assigned territories.
• Work with management to consistently build trust, credibility and consistently strong customer demand and preference for products and services including building Key Opinion Leaders in respective accounts.
• Assisting customers enquiries and provide quotation as needed.

About the job

Reporting to the IKEA Business Operations Manager, you are to support sales maximisation in your business area by leveraging on existing IKEA product range and tools.

Your assignment

• Understand and address customer needs, creating detailed quotations, and providing guidance for informed purchasing decisions, especially in IKEA's furniture, kitchen, and home accessories range.
• Prompt response to inquiries, offering tailored solutions, and recommending supplementary items to enhance the customer buying process.
• Ensure pricing accuracy of Purchase Orders, coordinate bulk purchases, oversee stock levels and transfers for order consolidation, maintain financial transparency, and optimize cost-effectiveness through collaboration with Sales Supply and Support teams.
• Prevent possible shortages or delays by monitoring stock availability and picking status from the In-store Logistics team, while improving efficiency through the implementation of a multi-store fulfilment model.
• Efficiently coordinate deliveries to ensure timely and accurate arrival, thereby enhancing customer satisfaction.
• Manage order follow-ups, maintain financial records, and ensure successful transactions via customer communication and e-invoice submission after service.
• Diligently pursue resolution for unsuccessful orders or refunds, promptly resolving the issues to uphold customer trust.
• Support the Business Operations Manager in managing project-based orders and fulfilling assigned tasks.

Job Description & Requirements

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Able to fly and attend meeting negotiation with buyers frequently
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

We are seeking for a Power Supply Sales Manager to strengthen our sales team and accelerate our growth in the South East Asia Region.

The sales manager is tasked with expanding our business reach within South East Asia region. He/ She will investigate core, adjacent, and new markets in search of unmet needs and attractive opportunities and deploy a variety of strategies (organic and inorganic) to advance growth.

Key Responsibilities:

· Passionate about creating new business development opportunities.

· Identify opportunities and developing new customers.

· Commercial activity to promote LITEON products into the market.

· Being accountable for achieving annual performance goals and growth.

· Gathering and analyzing information on the market and competitors.

· Responsible for generating new revenue from a predefined sales territory and portfolio.

· Work closely with HQ team members and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.

· Ensuring efficient marketing activities and value proposition to customers.

· Liaise and maintaining good relationship with other business units and departments as required to conduct sales activities.

· Perform additional duties as required/assigned by manager.

Key Requirements:

· Bachelor’s degree in engineering, in the area of Electrical, Industrial & Manufacturing.

· Knowledgeable of analog and power design concepts and principles.

· Minimum 2-5 years of sales experience is required.

· Business Development: 3 years (Preferred).

· Excellent interpersonal and communications skills (oral, written, presentation).

· An ambitious and entrepreneurial mindset who is result-driven and broad-minded.

· Independent, Proactive, and highly motivated.

· Must be a team player with positive attitude, self-driven and multitasking.

· Process good business acumen.

Job Description

Key Roles and Responsibilities:

• Design relatively complex managed service solutions to meet client requirements by integrating technology and service design across the network technology domain
• Conduct sales presentations, product demonstrations, installation, and maintenance of company products.
• Design the Managed Service offering, interfacing with the platform delivery team.
• Test and validate new designs features and delivery models or recommend improving existing service offers that is being taken to market
• Responsible for the service design deliverables of the solution, working with internal teams and partners to ensure supportability.
• Support the validation processes by obtaining sign-off from technical, service, and costing stakeholders.
• Service design of solutions for the client that will be commercially competitive whilst mitigating risk.
• Map the client's requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Network).
• Execute a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology).
• Assist the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client’s current network architecture, platforms, and operating models
• Share client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future
• Coach, mentor and act as advisor in service design situations
• Assist the sales teams to have a commercial model discussion with the client
• Identify all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract term
• Create and get sign-off from relevant stakeholders on the solution design that will form part of the commercial model
• Assist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition

Knowledge, Skills and Attributes:

• Working knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models
• Comfortable working with costing models in partnership with sales and finance stakeholders
• Proficiency in Network/Infrastructure Managed Services
• Ability to communicate potential improvements and value of our solutions to all levels of stakeholders; including C-suite decision-makers
• Ability to work within a team, contributing to the success of the team while making a personal contribution; especially in a matrixed organisation
• Up to date knowledge on emerging trends in technology, Managed Services Integration, Network, etc
• Analytical skills and ability to discover and analyze all input and data

Academic Qualifications and Certifications:

• Tertiary level – bachelor’s; or post-graduate degree with experience in a consulting capacity
• Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics
• Scaled Agile certification or equivalent

Required Experience:

• Track record of designing network managed services solutions to large enterprise accounts
• Proof of structuring large, multi-year profitable contracts
• Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design
• Seasoned experience working in an environment with global delivery and in multiple geographies and industries

JOB BRIEF

We are looking for an experienced Digital Marketing & Communications Executive to assist in the planning, execution and optimisation of Sikh Welfare Council’s (SIWEC) online and real-word marketing communication efforts. Reporting to the Manager, the Marketing and Communications Executive will drive the marketing and communications plans to promote and publicise the organisation’s key initiatives, campaigns, events, etc. as outlined in the marketing and communications annual plan.

The ideal candidate will have a passion for all things marketing and technology. You will be tech-savvy and intuitive with great ideas to reinforce our marketing and communications campaigns. You will also have a keen interest in joining a team engaged in service (sewa) to help vulnerable families and disadvantaged individuals cope with and overcome a diverse range of social, economic or psychological challenges.

ROLES & RESPONSIBILITIES

Digital Marketing and Communications Executive

1. Assist in the planning and execution of communicating strategies to internal stakeholders (key volunteers including SIWEC management committee members and sub-committees, donors, Sikh institutions, and community partners (including government agencies from the social service and health sector.)

2. Develop creative concepts for content marketing, social media channels and SIWEC’s official website.

3. To plan and manage SIWEC’s public communications including revamping of the present website.

4. Prepare online newsletters, promotional emails and organise their distribution through various channels.

5. Maintain, build and update mailing and customer databases.

6. Plan and manage SIWEC’s presence on social media (Facebook, Instagram, LinkedIn, YouTube)

7. Measure performance of digital marketing efforts using a variety of analytics tools (including, but not limited to, Mail Chimp, Google Analytics, Web Trends and more).

8. Acquire insight into online marketing trends and keep strategies up to date.

9. Develop content with engaging stories for social media channels and for internal publications (SIWEC annual report and quarterly e-Newsletter).

10. Assist the Manager in organising and managing visits to SIWEC by community partners, donors, government agency representatives, and members of the media.

11. To plan and manage publicity and marketing of SIWEC’s community engagement channels and activities (e.g. SIWEC’s fund-raising initiatives, outreach events at various community touchpoints, online or in-person forums, workshops, and webinars/seminars, as well as the biennial Appreciation Day and the upcoming SIWEC 30th anniversary in 2025.

12. Nurture relationships with mainstream and online media

13. Assist Team SIWEC to promote mental wellness and suicide prevention through our Theek Thak outreach events and channels.

14. Secondary Role: As SIWEC point of contact with volunteers who plan, coordinate and conduct SIWEC’s highly successful active ageing programme (Sunehri Sahelian & Sunehray Pal) for seniors, you will help with content development support, besides documenting engaging stories to be featured on SIWEC’s communications channels.

Required Skills

1. Minimum diploma or equivalent qualification.

2. Preferably with at least 2 years of relevant experience.

3. Exceptional writing, speaking and story-telling skills.

4. Excellent verbal and written communication skills in English, ability to communicate in a clear and persuasive manner.

5. Proven ability to be proactive, responsive, detail-oriented, demonstrate good judgment, with the ability to deliver work of high quality and accuracy within specified timelines

6. Relevant experience in marketing communications capacity in a social service setting will be an advantage.

7. Familiarity with basic design functions in Adode,Photoshop, Illustrator, and Canva.

8. Experience with digital analytics tools (Google Analytics, Facebook Business Suite) and Content Management System (e.g. WordPress) is essential.

9. With your strong teamwork ethic, you thrive at building and maintaining collaborative relationships.

10. You cherish the ability to work autonomously.

11. Willing to work on weekends and/ or public holidays as and when required.

Job Description:

1. Evaluating and optimizing marketing and pricing strategies.
2. Analyzing market trends and preparing forecasts.
3. Generating new business leads by leveraging website, social media and other channels.
4. Collaborating with our vendor principals on their marketing programs in support of the marketing strategy, business plans, and forecasts for assigned products.
5. Increasing brand awareness and market share.
6. Plan and execute all paid and non-paid digital marketing, including SEO, email, Adwords, remarketing and social media content.
7. Work towards organic search optimisation including conducting keyword research, review technical SEO issues and recommend fixes, optimise on page content and build off-page optimisation.
8. Establish and produce ongoing web analytics reports and recommendations related to the improvement of the corporate website.
9. Coordinating marketing strategies with the sales, financial, public relations, and production departments.
10. Developing and managing the marketing department's budget.
11. Overseeing branding, advertising, and promotional campaigns.
12. Managing the marketing department's staff.
13. Sharing funnel conversion improvement ideas and feedback for presenting quarterly and annual reports to senior management.
14. Promoting our brand at trade shows and major industry-related events.
15. Keeping informed of marketing strategies and trends.

Requirements :

1. Bachelor’s degree or equivalent professional qualification in marketing or business.
2. Minimum 3 years experience in a Marketing role (Worked with IT software or IT hardware companies is a plus)
3. Proficiency in electronic marketing automation software such as Hubspot / Freshworks - Freshmarketer.
4. Extensive knowledge of marketing strategies, channels, and branding.
5. Superb leadership, communication, and collaboration abilities.
6. Exceptional analytical and problem-solving skills.
7. Strong time management and organizational abilities.
8. Strong track record conceptualizing and organizing events (In-person and online)
9. Experience in handling public relations
10. Digital marketing knowledge is a must
11. Experience with wordpress is a plus
12. Good working knowledge of Google analytics, Google Adwords, Google search console, google tag manager, keyword planner, Ahref and any other website analytics tool
13. Have drive and ambition to create successful marketing campaigns

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Planning Marketing Strategy

• Develop and implement a strategic integrated marketing communications plan and correlating expenditure budgets annually
• Regularly define and identify most effective communication channels to promote existing products and services
• Develop advertising opportunities (e.g. through specialist publications, radio or other media)

Creating Marketing Content

• Design and development of marketing materials (including overseeing photoshoots), as well as write copy for use across marketing channels such as collateral, social media, and direct marketing emails (EDM)
• Manage digital marketing and social media activity across the various social media platforms, including the development of content and analysis of reach and conversion

Driving Brand Partnerships

• Cultivate relationships with potential marketing partners, as well as explore new target markets and marketing avenues
• Source for and promote events that will drive traffic to the F&B outlets and grow revenue

Brand Management & Awareness

• Coordinate and manage media/ public interest to generate coverage and maintain awareness of the brands
• Handle and coordinate all media requests, media releases, enquiries and presentations -hosting media, influencers and VIPS to drive quality media and impactful word of mouth
• Keep current with marketing trends, competitive analyses, new communication techniques and digital platforms, in order to explore and recommend creative ways to reaching out to target audience
• Plan a monthly/seasonal promotional calendar of activity, generating ideas for new offerings
• Evaluate and prepare reports showing the results of marketing campaigns (return on investment, effectiveness, feedback, etc.)
• Maintain effective internal communications to ensure all relevant internal departments are kept informed of marketing objectives

Customer engagement

• Facilitate customer engagement and retention on-site through various marketing channels (eg. tactical offers) in order to improve brand loyalty, expand outreach, visibility and value.
• Support the Operations team in managing guest experience on-site
• Respond to media or customer queries/complaints as well as host special events to promote restaurants
• Build and maintain customer database and engage through regular customer communique (eg. newsletters, loyalty programme etc)

• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Building and maintaining a CRM database.
• Meeting daily, weekly, and monthly sales targets

Privyr is a Singapore-based, venture-backed startup that helps consumer-facing salespeople & businesses contact and convert leads into clients from their phones. Our app works with WhatsApp, SMS, iMessage, phone calls, and email, without any setup or configuration needed.

We're trusted by 200,000+ sales professionals & businesses across more than 100 countries around the world, who have received and engaged with over 50 million leads through Privyr. Our customers come from hundreds of professions including real estate, insurance, automobiles, trainers & coaches, doctors, lawyers, farmers, and even magicians.

• Competitive salary & stock options
• Exposure as an early employee in a venture-funded startup, with unlimited growth opportunities as the company scales
• Experience in an early-stage tech startup, working directly with the founders and core team from IIT, UC Berkeley, UCLA, CalTech, and some of the hottest MNCs and startups