Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Shanghai J TCM Wellness is a beauty salon located at the Heart of Jurong west market.

Our company have been in the beauty industry for over 15 years. Our clients are mainly from the neighbourhood with large customer base. We offer a huge variety of hair services for our clients as well as other beauty services such as facial and TCM treatments. We are expanding and our new shop requires new enthusiastic beautician who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for experience (Full Time) candidates to join our growing family.

1) Experience Beautician Consultant

2) Experience Beauty Supervisor

3) Experience Beauty / TCM Therapist

4) Sales Supervisor

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge

- Able to multitask and speak Mandarin and English.

-Able to hit sales target and bring in customers.

We are seeking an experienced Sales Manager to lead our car workshop sales team. The ideal candidate will drive sales growth, enhance customer relationships, and ensure excellent service delivery.

Key Responsibilities:

• Develop and implement sales strategies to achieve revenue targets.
• Manage and train the sales team to optimize performance.
• Build and maintain strong relationships with customers and suppliers.
• Analyze market trends and competitor activity to identify opportunities.
• Oversee customer service operations to ensure satisfaction.
• Prepare sales reports and forecasts for management.

Qualifications:

• Proven experience in sales management, preferably in the automotive industry.
• Strong leadership and communication skills.
• Ability to analyze data and make strategic decisions.
• Knowledge of car services and repairs is a plus.
• Customer-focused with excellent negotiation skills.

Location: 1 Corporation Drive
Salary: $3500 - $4000

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Purpose

· Assist with daily duties to make sure provide good relationship and services to client.

Duties and Responsibilities

· Responsible for the sales and account management of new business opportunity, leveraging on company’s logistics offerings and services.

· Identify business prospects and opportunities, evaluating and analysing the sales options, and proposing effective solutions for the clients.

· Maintain relationships with clients by providing support, information and guidance.

· Preparation and submission of the Project Tenders/RFQs.

· Monthly sales reporting.

· Any other ad-hoc assignment assigned by superior from time to time.

Qualifications and Requirements

· Min Diploma or degree holders in any logistics / engineering discipline

· PC knowledge in Word/Excel/PowerPoint / Outlook

· Self-drive, highly motivated, proactive, confident and independent.

· Excellent communication, interpersonal and customer-handling skills.

Working Hours

· 8.30 am to 5.30 pm (Monday to Friday); 8.30 am to 12.30 pm (alternate Saturday)

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Role and Responsibilities:

• Lead and develop best in class marketing strategies and communication assets for Tiger that leverage growth on brand power in game changer and strategic countries.
• Lead key agencies elevating Tiger’s brand creativity for more impact.
• Leading the strategy and creation of the Tiger Integrated ATL communication for Tiger Global campaign, platforms & communication initiatives
• Champion and lead the development, creation and execution of Tiger’s digital & mobile strategy including all digital communications including social media.
• Support Tiger ® markets in growing the brand disproportionately by providing Brand Communication support for global campaign, platforms, initiatives as well as local Top spins based on global priorities and brand strategy

Key Experiences:

• Ability to manage challenging agency partners to develop world-class communication in line with brand strategy.
• Able to drive 3rd parties & multiple agencies to deliver what is needed
• Experience interacting with and presenting to senior executives from different cultures around the world
• Flexible in understanding different cultures and quick in adapt to different business situation.
• Leadership skills, able to lead the integrated project team working on global innovation projects

Inside Sales management

· Establish clear department goals & objectives (define KPIs)

· Monitor, manage and improve KPI Metrics (sales, quotation and order throughput times,

customer satisfaction, hit rate ...)

· Continuous improvement of processes, procedures & work instructions

· Ensure compliance with internal control system measures

· Recognize and organize procedural and policy gaps and fix them pro-actively

· Incorporate a 24-7 customer service attitude

· Measure and improve individual inside sales performance (responsiveness, accuracy, sales, & efficiency)

· Coordinate and manage interactions with other departments (i.e. IT, Accounting, Engineering, Product

Management, Business Development etc.)

· Coordinate priorities with Engineering and Operations

· Coordinate and manage interactions with other group companies (i.e. Headquarters, STAHL HMI, India, etc.)

· Manage implementation and refine pricing policies

Business Development process

· Manage the business generation process (quotations, follow up, technical support, sales leads ...) for the SEA ,

Australia and Japanese market

· Implement comprehensive quotation proposals (technical advantages - customer benefits)

· Manage communications with External Sales team

· Clearly define Customer requirements & goals at the beginning of quotation process (Secure Customer

answers to engineering basic project questions upfront) in coordination with the External Sales team.

· Develop “opportunity ownership mentality”

· Initiate and manage proactive selling activities (Target customers with low sales, new customers, new & key

product promotions ...)

· Manage price negotiations in line with applicable rules and regulations.

· Manage customer complaint log and issue corrective and preventive actions

· Obtain Customer feedback through surveys, meetings & teleconferences

· Establish business improvement ideas and lean management

Order handling process

· Monitor and deliver on deadlines when necessary.

· Manage and charge for change orders.

· Manage quick turnaround of errors, mistakes & customer requests.

· Handle and coordinate RMAs (Return Material Authorization’s).

Developing the team

· Coach & train Internal Sales team members on efficient processes and policies

· Build technically competent Internal Sales team (Product, Applications & Customer Value) through coaching

and training.

· Coach and train on selling skills (selling basics, cross selling, etc.)

· Coach and train on proactive and effective customer service that builds strong & lasting customer

relationships.

Education and/or Experience Requirements

· Bachelor of Science degree in Electrical/Electronic or Instrumentation Engineering or Technology/Bachelor of

Engineering / Bachelor of Arts Business Administration

· Minimum of (5) years’ experience with proven Customer Service track record.

• Cyber security service
• Basic $2800 - $4200
• Mon-Fri (8.30am-6.00pm)
• Working location: Jurong East area
• Company transport provided: Jurong East, Choa Chu Kang

Responsibilities

• Identifying potential markets, industries, and business opportunities.
• Analyzing competitors, market trends, and customer needs to inform strategic decisions.
• Maintaining and nurturing relationships with existing clients to ensure satisfaction and repeat business.
• Addressing client inquiries, resolving issues, and managing expectations.
• Preparing and presenting updates to stakeholders on business development activities, progress, and strategic initiatives.

Qualifications

• Diploma/ Degree in Cybersecurity, Computer Science etc
• No working experience are also welcome.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

PRISM+ is looking for a Digital Marketing Intern to assist in executing marketing campaigns on Facebook Ads, Google Ads, Email and other related digital marketing activities. Working for PRISM+ gives you the opportunity to experience a fast-paced ecommerce environment firsthand.

Responsibilities:

• Think creatively, develop new designs and copy concepts for ads
• Setting up of paid media campaigns on Facebook and Google
• Assist in data entry and analysis of past mega campaigns and BAU campaigns
• Develop UTMs for all marketing campaigns & establish closed-loop analytics with sales and conversion rates.
• Executing email marketing campaigns and push campaigns on our websites and ecommerce platforms
• Monitor, tracking and reporting of BAU campaign results
• Assist in creating automated dashboards for performance reporting to higher management
• Participate in lead generation projects to improve funnel conversion rates
• Participate in other marketing projects relating to new product launches
• Other ad-hoc marketing duties as required

• Currently enrolled in an undergraduate course for Marketing, Communications, Business or a similar field
• Candidates with experience in Facebook and Google Ads preferred
• Proficient in Excel
• Meticulous and strong attention to detail
• Excellent verbal communication and writing skills
• Hardworking and dedicated outlook
• Keen interest in ecommerce and digital marketing
• Team player & can work independently under pressure
• Preference will be given to interns looking for a 6 month internship

• Free flow snacks and bubble tea FRIDAY!

Title: Sales Executive & Managers

Job Description & Requirements:

Dashmesh is a leading south Asian food distribution company, specialising in Indian & Pakistani food products. We are seeking a results-driven and customer-focused Sales personnel to join our dynamic sales team. The successful candidate will play a crucial role in achieving sales targets, building customer relationships, and promoting our products.

5.5-day work week with alternate Saturdays off.

Responsibilities:

• To market and sell South Asian dried food products to local and regional customers
• Develop a comprehensive understanding of Dashmesh products and effectively communicate benefits and competitive advantages to potential customers.
• Identify and pursue new business opportunities through prospecting, networking, and lead generation.
• Develop, execute, and monitor sales strategies with our existing and new customers to achieve sales targets and profitability.
• Identify and develop new leads and business opportunities.
• Stay informed about industry trends and competitor products.

Job Requirements:

• Possess at least a GCE ‘O’ Level Certificate or equivalent.
• Posses a class 2B/3 driving license.
• Be fluent in English.
• Strong communication and interpersonal skills.
• Goal-oriented with a demonstrated ability to meet and exceed targets.
• Excellent negotiation skills.

Entitlements: Annual leave, AWS, Attendance allowance, etc.

Interested and Experienced candidates may write to [email protected]

Please take note that only shortlisted candidates will be notified.

Main responsibilities:

• Increase the sales growth within the defined territories to meet the sales target
• Prepare sales quotations with product specification
• Develop and maintain strong working relationship with the distribution network
• Develop and maintain good contact with major crane rental companies
• Assist the dealers to forecast and plan the requirements to allow continuing sales with the view to increase overall sales volumes
• Work together with Marketing Department on specific promotional activities like new product launch, marketing literature
• Provide feedback on market assessments
• Other duties, as assigned by superior and the head of department

Job requirement:

• Diploma or Degree holder in Sales and Marketing field or equivalent trade experience and skills maybe considered
• At least 4-6 years of related working experience
• Sales background in crane equipment field will be an added advantage but it is not essential
• Good Verbal and written communication skills in English
• Proficiency in Microsoft office software
• Team player with good interpersonal skills and able to work independently
• Strong organizational skills and ability to communicate effectively with customers.
• Travel to assigned countries, and in Singapore to keep continual contact with customers.

Responsibilities

• Identify and target new business opportunities in the construction and cement sector.
• Conduct market research to identify potential customers, potential suppliers emerging trends, and competitor activity.
• Build and maintain a pipeline of prospective clients, ensuring a steady flow of opportunities.
• Develop sales strategies to penetrate new markets, increase sales, and achieve revenue targets.
• Present and pitch cement related products to new clients, showcasing technical specifications and benefits.
• Present and pitch non-cement products from group company in Japan to customers in the non-cement sector.
• Maintain and grow relationships with existing customers, existing suppliers ensuring high levels of customer satisfaction.
• Conduct regular client meetings to understand their business needs and identify opportunities for upselling or cross-selling.
• Negotiate contracts and terms of sale, ensuring profitability and long-term client retention.
• Monitor client satisfaction, resolve any issues or concerns, and provide after-sales support.
• Provide forecasts and reports on sales performance and customer feedback to senior management.
• Develop and implement sales plans that align with company objectives and market opportunities.
• Set and achieve sales goals, including volume targets, revenue growth, and profit margins.
• Analyse market trends, customer feedback, and competitors to inform business strategies.
• Ensure sales processes are efficient and align with company standards.
• Attend industry events, conferences, and networking opportunities to promote the company and its products.
• Any other duties assigned

Job highlights

• 6 day work week
• Career progression
• Immediate hiring
• High Basic and Attrative Incentive

Job description

• Provide excellent customer service to walk-in and call-in customers
• Develop good support with customers and build brand loyalty
• Sales of prouduct

Requirements

• Self-motivated and mature
• Customer orientated with good interpersonal and communication skills
• Fluent in English
• Able to work on retail hours
• Able to work on weekends
• Expereinces in cooking will be an advantage

Work locations

• Tampines (Full time)

• Basic $1800, Gross $4000++
• Incentive Up to $2800 + Commission
• Monday to Friday - (8am to 6pm), (8am to 5pm)
• Pet supplies distributor industry
• Company vehicle provided
• Career development opportunities

Job Description:

• Build and maintain strong relationships with customers
• Develop and present compelling sales proposals
• Negotiate and close deals to achieve and exceed sales goals
• Provide excellent customer support and resolve issues

Job Requirement:

• Possess Class 3/3A Driving license
• 1 year experience in sales or key account management

Interested applicants, kindly click "Apply” or Whatsapp to "8915 1703"

We regret to inform you that only shortlisted candidates will be notified.

Kaylene Chee Hui Ying | EA Reg No: R1873833

PIKJOBS Recruitment Pte Ltd | EA Lic No: 24C2352

Company Overview

APP provides high-technology products and critical engineering/repair services in vacuum technology, cryogenics, thermal technology, biotechnology and mechanical systems. We offer solutions for critical processes in semiconductor, chemical engineering, optics, pharmaceutical, bioscience, R&D, and defense industries. Initially established as an industrial products trading company, APP has evolved into a full-fledged regional organization with sales offices and service centers strategically located across Southeast Asia and India.

Why Join us?

We are an established and diversified group of companies dealing with a wide range of high-technology products and process plants. APP has experienced growth over the past few years.

Exceptional individuals build exceptional companies. We boast a team of motivated professionals who are dedicated to excellence and maintain a proactive attitude. Your personality and skills are highly valued by us, alongside your specific experience. We foster a supportive and empowering environment for motivated individuals to unlock their full potential. If you are ready to challenge yourself and showcase your abilities, APP offers the perfect environment for you to thrive.

Opening Job Opportunity:

We have an opening for an Assistant/Sales Manager responsible for sales and customer relationship management within the Industrial group, focusing on our products and services. In this role, you will be responsible for:

What You Will Do

• Lead and coach a team of sales engineers to drive and grow the industrial business in Singapore and regional markets
• Responsible for all sales activities related to the company’s products and services, mainly in the areas of mechanical and process engineering
• Personally manage assigned accounts, territories and products
• Identify business opportunities and manage all projects with any potential & existing customers
• Formulate sales strategies and action plans to achieve monthly and yearly sales targets.
• Gather market intelligence on customers’ business activities, projects, competitors’ products/services, and industry developments
• Manage relationships with keys principals and customers.
• Provide product and technical expertise to propose suitable solutions to the customers’ requirements and issues
• Facilitate smooth communication and information transfer between principals and customers
• Provide commercial/technical support and training to regional and new staff when required

What You Must Have

• Minimum diploma in Chemical or Mechanical Engineering or equivalent.
• Minimum 5 years’ experience in the management and sales of industrial systems/equipment and aftermarket services, preferably to end customers, EPCs and system integrators.
• Experience in project, system, or equipment sales within the semiconductor or process engineering sectors is advantageous.

What We Appreciate From You

• Self-driven & motivated individual with good interpersonal and communication skills
• Good leadership qualities and team player with high regard for excellence and quality
• Willing to travel occasionally to regional countries in SE Asia

• Attractive Sales Commission / Incentive (Depends)
• Attractive allowances (Transport/Fuel Mileage/Phone/Travel)
• Yearly appraisals salary adjustment（Based on performance)
• New Projects/On-going Projects
• Work-Life Balance
• Singlife Medical Insurance Benefits

Responsibilities:

Business Development

• Identify and cultivate potential clients, projects, and opportunities within the HVAC sector.
• Build and maintain strong relationships with clients, understanding their HVAC needs and project requirements.
• Address client inquiries, concerns, and objections while providing accurate and relevant information.
• Provide technical support/equipment selections/solutions and proposals to customers/consultants/ designers.
• Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base.

Coordination

• Conduct thorough assessments of clients' existing HVAC systems, identifying pain points and opportunities for improvement.
• Collaborate closely with project engineer teams and sub-contractors to ensure seamless project handover from sales to execution.
• Monitor project progress to ensure deliverables are met within defined timelines, budgets, safety practices and policies.

Requirements:

• Diploma / Degree in Mechanical Engineering or related field
• Prefer candidate with min 2 years experience in dealing with ACMV, equipment installation and etc
• Prefer candidate with Class 3 driving license.

*Only shortlisted candidates would be notified**

Overall Job Function

Responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities in the Asia-Pacific rim (region).

Responsibilities & Accountability

To break into and follow-up on new market lead & potentials and market penetration for Factory Automation (FA) projects as well as Smart-Factory & AI Platforms.

To support the Sales Office mapping out sales strategies and sales plan for the FA projects & alike.

To be the window person and key interface interpreting the customer’s requirements, URS and translating them into sales plans and proposals.

To follow-up on customer’s enquiries, develop proposals, quotations and conduct sales presentations and visitations.

To conduct business visitations in Singapore & overseas, sales/marketing presentations and follow-up on potential leads and customers promoting the integration of factory automation & AI as well as to introduce Kowa Skymech engineering capabilities to the regional markets.

SMART FACTORY TECHNOLOGIES & AI PLATFORM

To team up with cross-disciplinary teams of engineers & specialists in Kowa Group focusing on smart factory technologies & projects.

To ideate and build robust data and digital technology driven solutions for advanced factory automation / industrial processes.

To leverage AI, machine vision systems and robotics-integration solutions to meet customers’ automation & real-time needs.

Job Description

• To promote machines and services to market
• To service existing customer & source for new customer
• Prepare quotation & follow up
• Cooperate with operation department
• Efficient in time management and good customer service
• Possess good communication skills

Requirements

• Minimum GCE O-Level or Diploma in any field
• Knowledge in construction equipment is an advantage
• Candidate without experience are welcome to apply
• Class 3 Singapore driving license

Job Responsibilities:

• Build, develop, and maintain strong customer relationships with business partners, including academic and public institutions, hospitals, major clinic chains, pharmacies, dealers, and agents.
• Generate repeated sales and cultivate long-term, value-driven collaborations.
• Provide market feedback and implement relevant sales strategies.
• Establish and maintain a positive company image and customer relationships, including developing key customers.
• Exhibit excellent market sensitivity and adaptability to market changes.
• Regularly summarize and analyze sales results, submitting relevant data and reports.
• Manage and respond to queries from potential customers and follow up on leads and referrals.
• Collaborate closely with the Sales team on sales plans to achieve or exceed sales targets through value creation selling activities.
• Stay updated with product knowledge and informed about competitors’ products.
• Provide accurate forecasts, pipeline data, and market intelligence on competitors to management.
• Maintain an up-to-date customer list with contact details.
• Lead and manage the sales team's KPIs, ensuring timely achievement of targets.
• Collaborate with cross-functional leadership teams to align business development goals with overall organizational objectives.
• Perform any other ad-hoc duties or projects within the sales and marketing function as required by the management team.

Qualifications:

• Strong network in the medical device and pharmaceutical business.
• A Bachelor Degree with at least 2 years of relevant experience (others are welcome to apply).
• Familiarity with in vitro diagnostic products such as lateral flow immunoassay, PCR, and Immunoassay.
• Understanding of IVD product development and commercialization lifecycle.
• Strong project management skills, including planning, execution, and timely communication.
• Excellent presentation skills.
• Preferred majors: biology, medicine, laboratory science, immunology, pharmacy, or quality engineering.
• Enthusiastic, proactive, and down-to-earth work attitude with strong communication and execution abilities.
• Results-driven and a team player.
• Meticulous with a strong sense of responsibility, able to handle stress and tight schedules.

Job Description

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Facilitate communication between operation and sales manager
• Handle day to day project administration such as quotation, invoice etc.
• Ensure the adequacy of sales-related equipment or material
• Coordinate with driver on order delivery and delivery pickup
• Respond to complaints from customers and give after-sales support when requested
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Handle various import and export for overseas orders
• Perform ad-hoc task given by sales manager

Job Requirement

• Min 1 year requirement in admin related job
• Speak English and Mandarin. (As most Warehouse staff is from Mainland China. Speaking mandarin is a must for communication purpose)
• Staying in the west would be preferred
• Communicate well and has swift response timing
• Open to learn and can handle pressure well
• Able to use Microsoft excel, words and email
• Proficient in utilizing software to facilitate daily work process

About MWC

Set up in 2009, Migrant Workers’ Centre (MWC) is a non-governmental organisation whose mission is to champion fair employment practices and the well-being of migrant workers in Singapore, by pursuing four main pillars: Fairness, Assistance, Integration, and Representation.

Find out more about MWC here: https://www.mwc.org.sg/

Responsibilities:

· Develop and manage marketing materials (collaterals) to effectively communicate product value to the Migrant Community

· Collaborate with external partners to manage and optimize recruitment touchpoints for Membership Services.

· Strategize to maximize recruitment efforts through partnerships, ensuring impactful engagement at various recruitment channels.

· Analyse data to inform marketing strategies and improve outreach effectiveness.

· Generate membership reports and statistics

· Support the administrative duties (procurement, correspondence, filing, records safekeeping; digitalization of records, etc)

· Any other adhoc project/tasks as assigned

Requirements:

• Diploma/Degree in Sales and Marketing preferred
• Strong understanding of data analysis to drive marketing efforts.
• Graphic design skills are preferred to enhance visual presentation of marketing materials
• Ability to converse and write in one of the migrant workers’ native languages will be a plus
• Customer-service oriented and enjoys meeting people
• Independent, self-motivated, with a desire to learn
• Proficient in Microsoft Office (especially Word, Excel and Powerpoint)
• Able to work on weekends and after office hours

Work Location:

This role is primarily based at Migrant Workers' Centre Recreation Club (MWCRC@SL) at 51 Soon Lee Road, Singapore 628088

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!