Responsibilities:

• Plan and implement competitive strategies to achieve substantial growth in the sales and market shares;
• Identify new and emerging opportunities in the market and strategically tap them to promote a new product line;
• Compile market intelligence such as competitors’ pricing, new product launches and competing activities as well as information on new players;
• Establish and manage clientele base and maintain a good working relationships with customers (eg. developers, architects, contractors, etc);
• Work with architects in setting specifications for both commercial and residential projects;
• Plan and participate in trade fairs/exhibitions to promote maximum brand exposure;
• Attend to all project tender documentation and translation if necessary;
• Prepare weekly and monthly sales forecasts on the ‘Project’ and ‘Distributor’ sectors;
• Attend to site inquiries and render technical assistance upon request by clients;

Requirements:

• Preferably a Diploma/Degree in Sales & Marketing or its equivalence with at least 1-year relevant experience in the same capacity;
• Sales-driven and customer oriented with strong communication and interpersonal skills;
• Resourceful and possess a high level of commitment and determined to excel;
• Good business acumen with sensitivity to business trends and market conditions;
• Excellent negotiation and relationship-building skills;
• Possess strong initiative and able to be a good team player;
• Those with relevant experience in consumer durables and building distribution networks have an added advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Summary

We are seeking an experienced and results-driven Digital Marketing Manager to join our team supporting our client in the Financial Services sector. The ideal candidate will lead the planning, execution, and optimization of the online marketing efforts. The primary goal is to grow the brand's influence while increasing brand loyalty and awareness. The Digital Marketing Manager will oversee various digital marketing channels, including SEO / SEM, email, social media, and display advertising campaigns.

Mandatory Skill-set

• Bachelor’s / Master's Degree, preferably in marketing or business management or related field
• At least 8 years of experience as a content manager with experience in online community building;
• Experience in managing customer-facing platform with metrics that demonstrate improvements in both customer satisfaction and cost management;
• Strong understanding of project management and the documentation essential to all digital projects such as scope of work, project brief, functional specifications, user acceptance tests, timelines;
• Experience with A/B testing, conversion rate optimization (CRO), and user experience (UX) principles;
• Eye for detail and a creative and strategic thinker;
• Adaptable to changes and new technologies;
• Excellent communication, project management, and analytical skills;
• Build relationships and work effectively with numerous departments across the region;
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Desired Skill-set

• Proficiency in Adobe Experience Manager (AEM);
• Familiar with Adobe Enterprise Manager, or has done Website work and development.

Responsibilities

• Develop and implement comprehensive digital marketing strategies to achieve business objectives, including lead generation, brand awareness, and customer acquisition;
• Plan and execute all digital marketing campaigns, including SEO/SEM, email marketing, social media, content marketing, and display advertising;
• Optimize content and website structure for search engines to improve organic search rankings;
• Manage paid search campaigns to maximize ROI;
• Monitor, analyze, and report on key performance indicators (KPIs) such as conversion rates, traffic, and campaign effectiveness;
• Work closely with cross-functional teams, including C- Level Stakeholders, sales, product, and creative teams, to align marketing strategies with business goals;
• Design content and stories to support the specific product features of the apps, marketing campaigns as per product messaging;
• Keep up-to-date with the latest digital marketing trends, tools, and best practices.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description

• Execute all sales activities starting from preparing quotations for customer and follow up on sales order and ensuring timely delivery of the goods from factory and timely shipping and invoicing to customers.
• Attend to all incoming phone calls and handle customers’ request.
• Maintain good customer business relationship.
• Liaising and Co-ordinating with internal department and external parties.
• Handle feedback from customer and resolve complaints
• Coordinate with other departments and ensure customer’s order are processed efficiently
• Archive and sort documents and data in physical and electronic form
• Undertake other ad-hoc assignments and duties

Requirements

• Minimum Diploma/ Degree in Business Admin/ Engineering
• Proficient in MS Office
• Good team player and Positive attitude
• Able to work independently

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

About our company

Senses International believes in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparalleled fragrances. Senses International has a team of passionate individuals who are dedicated to making a difference in the fragrance industry. As an employee at Senses International, you will be part of a vibrant and diverse team that values collaboration and innovation. The company encourages employees to explore their creativity and push the boundaries of what is possible in the fragrance industry.

The company also fosters a culture of continuous improvement and encourages the employees to take ownership of their career. Join Senses International and unleash your potential in the fragrance industry. With the company's unique blend of creativity and expertise, the sky’s the limit for your career growth and development.

Job Position: Marketing Executive

As a Marketing Executive at Senses International, you will be responsible for the development and execution of marketing initiatives to drive brand KPIs and commercial growth, as well as managing and executing social media strategies to enhance brand presence, engage audiences, and drive business growth. This role involves creating high-quality content, overseeing social media accounts, analysing performance metrics and conducting competitor analysis.

The ideal candidate will work closely with the marketing team and internal stakeholders to ensure content aligns with their brand philosophy, marketing goals and innovative story-telling approach.

Key Duties and Responsibilities

• Manage social content across various platforms, planning and execution of content ideas
• Stay informed about the latest social media trends, algorithm changes, and platform updates
• Support execution of marketing campaigns, tactical promotions, and on-ground events
• Collaborate with cross-functional teams to deliver marketing objectives.
• Regularly track and analyse key brand performance metrics, propose and follow up with actionable next steps
• Manage assigned projects and tasks, ensure timely and quality delivery
• Assist in the execution of marketing plan and brand-related ad-hoc tasks as needed

Required Skills

• Diploma or equivalent; A Degree, preferably in Marketing / Comms (Fresh Graduates are welcome to apply)
• Experience in social media marketing is a plus
• Strong communication and people skills a must, team player with passion in learning and can-do attitude
• Project management & analytical skills required to succeed in the role
• A keen eye for aesthetics
• Able to adapt to a dynamic, fast paced working environment

Job Description:
1. Conduct business negotiations with web3.0 project parties.
2. Negotiate with major exchanges about listing.
3. Discover high-quality community developers and project parties.
4. Discover potential business partners and negotiate commercial agreements.
5. Continue to research and pay attention to competing companies and optimize the expansion strategy of business channels.

Responsible for hiring and training staff, promoting high levels of customer service, advertising their services, and ordering and selling hair or beauty products. They need to ensure all staff are complying with occupational health and safety regulations. To make sure that the business is fully staffed, scheduled appropriately, well-stocked, and running smoothly at all times

Responsibilities:

• Direct and monitor the work flow of the entire office.
• Set sales team profit goals and hold team members accountable for goals and recognize or discipline as needed.
• Develop and manage operating budgets.
• Day-to-day staff management and development including recruitment, hiring, performance coaching and annual reviews for direct reports—all with full support of corporate office.
• Ensure training and direction for new and existing sales members.
• Act as a liaison between the customers and operations staff.
• Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
• Monthly financial analysis: including determining overall success of current customer profiles.
• Ensure all necessary documentation is accurate and timely.
• Act as a player and a coach – bring on new business, in addition to coaching the sales representatives.

• Position : Sales Coordinator/Sales Admin (Electronics) - Up To $3,700 - Macpherson
• Location : North-East – Macpherson
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $3,500 basic + $200 Transport Allowance + Variable Bonus (Paid out every half a year) + Up to 19 days of Annual Leaves + Medical Benefits
• Duration : 1st Year may be under contract (Convertible to Perm) OR Permanent Role
• Industry : Electronics/Semiconductor

Main Responsibilities:

• Provide Sales administrative support to ensure business transactions closure from Sales orders
• through preparation of orders, invoices and provide verification and follow-up to ensure timely
• delivery of shipment at all times
• Coordinate, prepare, monitor and constantly follow-up on order statuses and delivery schedules
• with overseas companies, suppliers and customers
• Ensure accurate and timely data entries into the necessary systems and distribution of
• documents to the respective parties
• Handle transaction enquiries, resolve and report operational issues promptly
• Ad-hoc duties as assigned by Management from time to time

Requirements:

• Minimum of Diploma with at least 1 year of relevant working experience.
• Proficient in Microsoft Excel (Pivot table, Functions and Formulae), Word and PowerPoint
• Proficient in SAP system is advantage
• Bilingual in English and Mandarin to communicate with Associates who can only converse in Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

What the role involves:

1. Need to manage a team of Sales Supports and Helpdesk, on top of supporting accounts.
2. Need to demonstrate leadership skills to the team and to work closely with other team leaders to achieve organisational goals and objectives
3. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
4. Provide in-house support to the Sales Personnel & own accounts on sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts
5. Need to physically front clients and support existing key accounts on the maintenance and business development.
6. Need to take the lead on the escalations and business implementations of the allocated existing clients and organise the needed meetings internally with corresponding business units.
7. For accounts supported, need to collaborate with network offices & Tender team to reinforce strategy for tender nominations.
8. Follow-up on client quotations and enquiries within stipulated time period.
9. Generate weekly/monthly reports for customers, in accordance to their requested format.
10. Follow up on clients outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
11. Maintain customer tariffs in server adequately
12. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner.
13. Arrange credit facility approval for new clients.
14. Follow up and arrange triangle shipment billing instructions with respective business units
15. Visit customers independently to support their current business needs, with the aim of business retention.
16. Take the lead in discussions with client and AFF/OFF members with regards to service recovery, first level of escalations, etc.
17. Facilitate on preparation of periodic business reviews.
18. Perform other job duties as requested by the Immediate Superior / HOD

Required Skills, Experience & Qualifications:

• At least 10 years of relevant working experience in freight forwarding/logistic/supply chain industry or related field with leadership role working experience.
• Good Leadership and interpersonal skills
• Excellent verbal and written communication
• Well organized
• Positive attitude and able work under pressure with tight deadlines
• Strong analytical, planning, organizing skills and meticulous.

Work Location:

2 Changi South Avenue 2, Singapore 486354 (Nearest MRT: EXPO)

Work week

5-day work week (Mondays to Fridays: 8.30 am to 6.00 pm)

• Position : Sales Executive (High-End Commercial Furniture) – Up to $5,000 + Commission
• Location : East – Chai Chee
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Basic Up to $5,000 + 2% Commission + Performance Bonus + 14 Days Annual Bonus + Medical Benefits
• Duration : Permanent
• Industry : Furniture Manufacturer

Responsibilities:

• Promote company brands through sales visits, in-house trade
• events and similar initiatives
• Drive business relationships with customers
• Collaborate with architects/designers on their projects, to achieve design intents, project schedules and budgetary constraints.
• Develop varying strategies in achieving sales targets.
• Fulfil client briefs and enquiries, with excellent follow through in project management.
• Addressing adequately and appropriately to quotations, proposals, tender submissions required.

Requirements:

• Diploma with minimum of 1 year sales experience
• Experience in B2B markets is essential
• Must have Class 3 or Class 3A license – Vehicle Provided
• Must be able to work and interact with designers/architects and landscape architects
• Bilingual in English and Mandarin to communicate with Chinese speaking associate.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Sales Engineer (All engineering background welcome) – Up to $4,500 - No Experience Required / Training Provided
• Location : West – Bukit Batok Crescent
• Working hours: Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to Basic of $4,500 + Average Incentives of $1,000 + AWS + Variable Bonus + Transport Reimbursement/Allowance + Mobile Phone Allowance + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Automation

Main Responsibilities:

• Responsible for preparing quotations, proposal according to customer’s requirements
• Plan sales visits, customer calls
• Service existing clients and proactively identify and develop new customers and markets
• Conduct product training and presentation to customers
• Follow up on sales lead, sales orders and deliveries
• Provide application/product support to customers and internal sales team
• Provide post sale and presale application and sales support by analysing and recommending solutions to meet customer’s needs.
• Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products..

Requirements:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/Mechanical
• No experience required/ Entry level candidates are welcome to apply
• Training on products will be provided
• Bilingual in English and Mandarin to communicate with colleagues who can only speak in mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

This position reports to the Director. The Marketing Manager is involve in developing and implementing marketing strategies to promote the restaurant's offerings and attract customers.Han River Barbeque Restaurant Pte Ltd Committed to cultivating an employee-centered, high-performance environment that prioritizes empowerment, quality, and continuous workplace enhancement through recruitment and ongoing development efforts.

Job Description:

Individual to be involved in:

1. Develop and implement marketing strategies to promote the BBQ restaurant's brand and increase customer traffic.

2. Manage digital marketing efforts, including social media, email campaigns, and online advertising, to engage with customers and attract new patrons.

3. Coordinate promotional events, such as tastings, discounts, and special offers, to drive sales and boost restaurant visibility.

4. Analyze market trends and customer feedback to identify opportunities for menu enhancements or service improvements.

5. Collaborate with the culinary team to create enticing menu items and ensure consistent brand messaging across all marketing channels.

6. Monitor competitors' marketing activities and adjust strategies accordingly to maintain a competitive edge in the market.

Job Requirement:

Individual to be involved in:

1. Develop and implement marketing strategies to promote the BBQ restaurant's brand and increase customer traffic.

2. Manage digital marketing efforts, including social media, email campaigns, and online advertising, to engage with customers and attract new patrons.

3. Coordinate promotional events, such as tastings, discounts, and special offers, to drive sales and boost restaurant visibility.

4. Analyze market trends and customer feedback to identify opportunities for menu enhancements or service improvements.

5. Collaborate with the culinary team to create enticing menu items and ensure consistent brand messaging across all marketing channels.

6. Monitor competitors' marketing activities and adjust strategies accordingly to maintain a competitive edge in the market.

1. Proficiency in marketing strategy development and implementation to effectively promote the restaurant's brand and drive customer traffic.

2. Advanced knowledge of digital marketing tools and platforms, including social media management, email marketing, and online advertising, to engage with target audiences and increase online visibility.

3. Event planning and coordination skills to organize and execute promotional events that attract new customers and drive sales.

4. Market research and analysis capabilities to gather insights on consumer preferences, identify trends, and assess competitors' activities.

5. Strong collaboration and communication skills to work closely with the culinary team in creating menu items and ensuring consistent brand messaging.

6. Adaptability and flexibility to adjust marketing strategies based on changing market dynamics and emerging opportunities.

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

KEY RESPONSIBILITIES

• Maintain customer satisfaction through face-to-face interactions, phone calls and emails
• Effectively manage a large volume of incoming calls and emails
• Effectively resolve customers’ problems through strong and clear interpersonal dialogue
• Skilfully and calmly manage difficult and angry customers
• Liaise with third-party service contractors for appointment scheduling and spare parts
• Data entry for customer information, feedback, complaints and warranty cards
• Provide after-sales support to sales personnel

SKILLS & QUALIFICATIONS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Proficient in spoken and written English
• Strong people-handling skills and a keen listener
• Pleasant and strong personality, able to withstand difficult customers
• Ability to multi-task and manage time effectively
• Able to adapt/respond to different types of customers
• A team player with a positive service mindset
• Proficient in MS Office applications
• Knowledge in spare part management will be an advantage

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Responsibilities:

• Perform sales administrative duties including generating quotations, proposals & preparation of samples
• Liaise with the internal department for smooth sample processing and timely delivery
• Provide a high level of customer service to ensure customer satisfaction
• Ensure customer's inquiries are addressed in full
• Perform any other duties from time to time as assigned by superior

Requirements:

• Minimum O level/Higher NITEC/Diploma in any discipline
• Graduates are welcome to apply as training will be provided
• Strong communication skills, with excellent organizational, administrative & problem-solving skills
• Ability to work under pressure & tight deadline
• Knowledge of SAP will be advantageous

This is a 12 Months Contract based in Singapore.

RESPONSIBILITIES

• Business Insights: Conduct impactful analyses on major revenue, product, vertical, productivity, efficiency, market opportunity data and trends. Lead communication of these insights.
• Scalable Insights: Maintain or create automated and actionable dashboards, workflows and tools that drive current and future rhythm of business actions.
• Project/Process Management: Design and execute on a standard cadence of operations while also independently developing and managing project or program plans to support key stakeholder asks.
• Hypothesis Development: Identify and solve strategic questions related to company’s largest regional business opportunities and related risks.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a numerate or business-related subject (Business Management, Finance, Statistics, Finance, Accounting, Computer Science, Mathematics, Information Systems, etc.).
• 8+ years experience in business or sales operations, analytics or planning, preference for working experience across Asia-Pacfic.
• Demonstrated problem solving experience with experience providing practical business insights from large, complex data sets.
• Proven experience in driving end-to-end strategy setting and implementation, including influencing senior stakeholder buy-in.
• Advanced spreadsheet modeling skills, and adept in Microsoft/Google office tools.
• Advanced SQL knowledge, and knowledge of at least one scripting language (R/Python). Knowledge in reproducing or scaling analyses.
• Strong communication and presentation skills to executive leadership.

• Position : Medical Sales Representative(Pharmaceutical/Medication)
• Location : Loyang (Few bus stop from Pasir Ris MRT)
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (Depend on experience) : Up to $5500 Gross (Up to $4200 basic + Transport allowance) + $80 mobile + AWS + High Commission (quarterly basis) + Medical benefits + 14 days annual leave
• Duration : Permanent
• Industry : Pharmaceutical

Main Responsibilities:

• Regular visits and follow up to customers in assigned territory.
• Pre-call planning and implementation to ensure KPIs are met.
• Timely submission of all necessary reports and documentations as per required.
• Assist Sales and Marketing team in the development of sales execution plan, specifically advising on: realistic forecasts for relevant products and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort).
• Maintain a high level of customers’ satisfaction by providing timely service
  support.
• Provide territorial sales forecast on a monthly basis.
• Seek and propose sales growth opportunities.
• Manage ad-hoc tasks as and when assigned by the Management.
• Analyse customer data and track territory sales.

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Minimum 1-3 years of sales experience in key accounts management with focus in pharmaceutical ethical sector.
• Candidate who possess a car is high preferred (transport allowance provided)
• Ability to identify challenges and present solutions to Key Account Manager.

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

1. Role Description

This position is to oversee and coordinate various aspects of advertising campaigns and strategies. Promoting the brand, products, or services of the company and drive customer engagement and sales as well as ensuring that advertising materials align with the brand identity, convey the desired message, and meet quality standards.

2. Specific Responsibilities

Individual to be involved in:

Collaborate with the marketing team to create effective advertising strategies.

Identify appropriate media outlets and negotiate advertising placements.

Conduct market research and analysis to understand consumer behavior, industry trends, and competitor activities.

Build and maintain relationships with clients, ensuring clear communication and understanding of their advertising objectives.

Oversee the development of compelling and persuasive advertising copy and content.

3. Competencies

Ability to think creatively and develop innovative advertising concepts and ideas.

Excellent verbal and written communication skills to effectively convey ideas and present campaign proposals to clients.

Ability to handle multiple projects simultaneously, meet deadlines, and manage resources efficiently.

Familiarity with digital marketing platforms, social media advertising, and online analytics tools.

• Position : Sales/Key Account Executive (Pharmaceutical)
• Location : Loyang (Few bus stop from Pasir Ris)
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (Depend on experience) : Up to $5500 Gross (Up to $4200 basic + Transport allowance) + $80 mobile + AWS + High Commission (quarterly basis) + Medical + 14 days annual leave
• Duration : Permanent
• Industry : Pharmaceutical

Main Responsibilities:

• Regular visits and follow up to customers in assigned territory.
• Pre-call planning and implementation to ensure KPIs are met.
• Timely submission of all necessary reports and documentations as per required.
• Assist Sales and Marketing team in the development of sales execution plan, specifically advising on: realistic forecasts for relevant products and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort).
• Maintain a high level of customers’ satisfaction by providing timely service
  support.
• Provide territorial sales forecast on a monthly basis.
• Seek and propose sales growth opportunities.
• Manage ad-hoc tasks as and when assigned by the Management.
• Analyze customer data and track territory sales.

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Minimum 1-3 years of sales experience in key accounts management with focus in pharmaceutical ethical sector.
• Candidate who possess a car is high preferred (transport allowance provided)
• Ability to identify challenges and present solutions to Key Account Manager.

Email to [email protected]

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Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684