About Ampol Trading & Shipping

Our purpose at Ampol is to power better journeys today and tomorrow. Our Trading and Shipping team is key to achieving this, not only supplying our customer’s needs today, but evolving as the energy transition takes place to supply our customers well into the future.

We take pride in our people and value innovation, sustainability, and customer satisfaction. If you’re a professional committed to excellence, Ampol is looking for you.

About the role

The Business Analyst role will be dedicated to the Trading & Shipping business and will drive long term enhancement of the Trading & Shipping suite of software solutions by ensuring business processes and application functionalities for both current and future state are collated and implemented.

The Business Analyst will work closely with project specialists, business stakeholders, technical members of the Trading & Shipping Tech Team team and the wider IT group to extract value from the application portfolio whilst remaining consistent with Ampol Group’s overall strategic IT direction.

Acting as the pivot or intermediary between end-users and IT to ensure that business/user requirements are delivered in IT solutions.

This includes leading the gathering and analysis of Ampol’s business objectives and requirements, preparation of high-level process and system designs, identification and recommendation of solutions, assessment of business impact, and the development of clearly defined Business Cases - in partnership with business stakeholders.

In this role activities will relate to the more advanced, complex or costly assignments.

Key responsibilities

Project Delivery

• Develop business cases under Ampol Financial & Project Frameworks and Governance, to enable informed prioritisation of initiatives.

• Ensure high level benefits are captured, and ownership of their delivery is agreed.

• Work in collaboration with Decision Support to build financial models.

• Scope and estimate timeframes and deliverables for Phase 0 -2 of initiatives.

• Act as stakeholder and SME in projects from Phase 3 – 5 to ensure that requirements are delivered as agreed.

Strategy and vision

• Maintain a watching brief on technologies so as to be able to provide input to direction setting – including changes to regulatory frameworks.

• Provide input to development of technology and application roadmaps in support Business & IT strategies as required.

• Perform gap analysis to compare technology offerings with requirements and / or strategies.

Vendor Management

• Build and maintain effective working relationships with external vendors and suppliers in support of Ampol objectives.

• Identify potential vendors for potential solutions.

• Participate in vendor solution evaluation.

Stakeholder Management

• Build and develop effective working relationships with business & customers to ensure business requirements are understood.

• Identify Subject Matter Experts within the organisation.

• Educate and negotiate with business stakeholders to match requirements to standardised processes or systems where appropriate.

• Leadership

• Mentor of Business Analysts in team.

Project Management

• Project manage specific assigned smaller projects in the delivery of Phase 0 – Phase 2 enhancements, including management of internal and external resources assigned to the project, budgets, and scope.

Qualifications & experience

• Tertiary qualification in a relevant discipline (such as Business, IT, Engineering, Accounting) or significant equivalent workplace experience.

• ITIL v3 or 4 Foundation certified.

• BABOK certification highly regarded.

• Proven experience in CTRM, Shipping Management and Risk Systems (eg. Allegro, Aspect, Openlink Endur, TriplePoint, IMOS, SoftMar, Lacima, etc).

• Proven experience in performing business analysis and stakeholder management in the Trading and Shipping business.

• A minimum of 5 years proven experience in Business Analysis.

• Proven experience in successful development of Business Cases.

• Proven experience and track record in the successful implementation of IT projects.

• Sound general IT experience (applications and/or infrastructure) including systemic knowledge of IT development, operational and change management processes and methodologies.

• Experience in large and complex working environment.

• Strong customer service skills and phone manner.

• Experience in participating in projects.

• Well-developed organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs.

• Polished and detail orientated in written communication articulated.

• Ability to prioritise multiple requests and effectively manage competing priorities.

• Demonstrated capacity for translating thought into action and being fully accountable for results.

• Proactive nature to ensure constant awareness and knowledge of changes in operation throughout the Ampol business.

• Takes pride in achieving success and creation of value for the business.

• Confident with complexity, contradiction, and change.

Skills & Knowledge

• Excellent networking and relationship management skills.

• Excellent communication skills. Ability to engage stakeholders and influence change, and to converse with both end-users and IT employees at all levels of the organisation.

• Ability to construct arguments, to challenge positively and constructively, and to distinguish requests from underlying needs.

• Excellent analytical and research skills, with the ability to collect and analyse complex material and data, and present in accessible form.

• Energetic self-starter, ability to quickly establish relationships with other project members and SMEs.

• Thrives in complex and ambiguous situations.

• Working knowledge of ITIL processes and their application.

• Able to make tough decisions in unknown or new areas.

• Ability to develop confidence, presence and influence within and outside function.

• Planning, prioritisation, organisational skills and the capacity to be flexible in balancing priorities to meet/exceed customer needs.

Want to take your career to the next level? Apply today. 

https://www.ampol.com.au/about-ampol/careers

Responsibilities

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding customers' needs and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities adhered to regulations and in line with the Quality standards

Requirements

• Minimum 1 to 2 years of Customer Service/Call Centre/Telemarketing/Telesales experience
• Good interpersonal and communication skills

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• LOYALTY ACQUISITION AND ACTIVATIONS
  • Contribute to crafting bespoke experiences for elite-tier members in hotels.
  • Collaborate with loyalty teams in designing compelling redemption offers.
  • Serve as the key point of contact for corporate office and loyalty champions to ensure best-in-class hotel recruitment, in-hotel member experience, program benefit compliance, reporting and overall participation in ACCOR Hotels Group’s loyalty and membership programs and initiatives.
  • Secure local partnerships that create value for members through existing airlines, financial partners & strategic experience partners, etc.
  • Drive hotel recruitment by working closely with Front Office and S&M teams and localising tools to manage and improve acquisition effectiveness.
  • Implementation of corporate loyalty marketing strategies at the hotel level.
  • Drive member benefits compliance through scheduled and ad-hoc audits, new benefits rollouts and identify training needs.
  • Guide colleagues to ensure loyalty-marketing actions are according to corporate/ brand standards and adopt best practices.
• PARTNERSHIP MANAGEMENT 
  • Solicit partnerships to pursue identified opportunities across various fields like financial institutions/banks, museums, complementary lifestyle brands, etc. To establish a preferred relationship with key partners that contributes to revenue and marketing objectives for the hotels. 
  • Negotiate for contractual terms with partners that benefit the complex
  • Plan and execute new deals and promotions that drive acquisition via external partners after careful consideration for each revenue stream’s seasonality 
  • Gather buy-in from partners for new revenue opportuities through building in established rapport with the network
  • Drive animation of regional partnership programs within hotels to maximise share of visibility in partner’s communication assets and drive incremental business to the hotels.
  • Research and compile market competitive intelligence and partner’s information to build short and long-term local partnership action plans.
• PROMOTION & EVENT MANAGEMENT 
  • Work closely with F&B & revenue teams to come up with effective and profitable membership activations and/or partner outreach 
  • Actively cross-sell need period to partners and leverage on loyalty marketing channels to promote relevant hotel products 
  • Co-ordinate and manage marketing project timeline for events and campaigns across hotels
  • Review and analyze weekly and monthly results to communicate performance trends and identify opportunities for optimisation. 
  • Participate in related sales & marketing meetings and share marketing action performance and insights and data as required.
• MARKETING PLANNING 
  • Participate in development and execution of marketing plan to identify potential partners to increase share of voice in the market and drive sales
  • Participate in development of marketing plan, A&P budget and marketing audits
  • Monitor forecast for all revenue streams to drive relevant marketing activations 
• COMMUNICATION RESPONSIBILITIES
  • Maintain close and open communication with other departments  
  • Maintain timely communication with Accor Offices and key partners that can generate leads and provide information
  • Coordinate communication between marketing and other departments to ensure awareness of loyalty and partnership campaigns 
• OTHER RESPONSIBILITIES
  • Comply with hotel and department policies and procedures at all times 
  • Assist with any other Sales & Marketing projects as requested 
  • To carry out other duties as and when assigned by the Management of the Hotel

Salary: Up to $2800 per month

Location: Northeast Singapore

Working Hours: 9a.m. - 5:30p.m., Monday - Friday

Job Scope:

• Identify and engage potential customers.
• Arrange and conduct product demonstrations for potential customers.
• Foster relationships with current clients.
• Participate in industry trade shows to connect with leads and maintain client relationships.
• Stay updated on industry trends to discover new sales opportunities.
• Propose targeted marketing approaches for specific regions or demographics.
• Prepare and submit sales reports to management.
• Other ad-hoc duties.

Job Requirements:

• High school qualification and above.
• At least 3 years of sales experience in any field.

Interior Designer | 5 Days | Tiong Bahru

Working Days : Monday - Friday ( 9am - 6pm)

Location : Lower Delta Road

Salary: $2000 + Comm ( Gross $4500 - $9000)

Roles & Responsibilities

Job Description:

• Handle sales enquirers.
• Able to communicate with client to understand their need and built rapport.
• Provide advice on space planning, design conceptualization, materials and colour scheme specification.
• Manage project costing, preparation of quotation accordance to customer needs.
• Site Coordination and schedule the respective contractors & suppliers.
• Deliver the projects based on target time.

Requirements:

• Minimum 1 year experience preference.
• Adobe Illustrator/ Adobe Photoshop/ Autocad/ Sketch Up.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• Customer engagement to identify their preferences and requirements for commercial vehicle leasing and sales.
• Source for new corporate accounts, including SME, MNC, Independent Contractors, and Fleet Operators.
• Facilitate test drive, vehicle introduction, and handover.
• Provide comprehensive information about pricing, leasing, sales, or vehicle information to customers/corporates.
• Provide customer service, service recovery, and follow-ups on assigned corporate accounts.
• Assist with documentation submission for sales and leasing requirements.
• Develop professional knowledge in automotive (commercial) leasing/sales regulations and safety and vehicle knowledge.
• Achieve and exceed assigned sales targets.
• Prepare and compile weekly sales activities and reports for management.

Requirements:

• Diploma or equivalent qualifications
• Prior experience in insurance, retail, real estate or automotive trade preferred.
• A strong passion for the automotive/motoring industry.
• Outspoken, strong communication skills, and good listening ears.
• Presentable outlook, good phone mannerisms, willing to learn.
• Able to function independently, and also able to work with other team members.
• Valid Class 3 Driving License (mandatory)

Benefits

• Basic Salary + Transport Allowance + Structure Commission + Monthly Incentives
• Convenient working location, West (Bukit Batok).
• Medical, Dental & Insurance Coverage.
• Comprehensive Training Provided.
• Regular company activities & bonding sessions.

Responsibilities:

• Handle customer queries from new and existing customers via phones, emails, and other sources
• Attend and serve walk-in customers
• Prepare quotations, invoices and process payments
• Sorting out invoices, filling and attachments
• Coordinate with production and delivery team to manage order timeliness
• Peform any ad-hoc duties as assigned

Requirements:

• Strong team player, independent and self-motivated
• Proficient in Microsoft Office applications
• Strong customer service and communication abilities
• Patient and able to handle customers in a polite and professional manner
• Strong organizational and planning skills
• Positive attitude with the ability to multi-task
• Able to commence with short notice

It will be an alternate 5.5 days work week (alternate Saturdays). Located mainly in Chinatown, might need to be posted at Toa Payoh sometimes.

• Conduct assessments of internal controls, identifies areas of improvement in business processes to better manage business risks
• Propose recommendations to improve organisational workflow and processes to better manage costs and improve profits
• Participate in process improvement projects with the objective to enhance operating efficiency and control effectiveness
• Participate in risk management projects by supporting the Partner and Director in the facilitation of risk discussions to identify relevant risks and mitigation actions
• Perform data analytics by using applicable tools and techniques to identify anomalies for further investigation
• Participate in regulatory and compliance reviews to improve governance practices

Requirements:

• Degree in Accountancy, Finance or equivalent; Degrees in other disciplines such as Computer Science, Business and Law, will also be considered.
• Working towards a CIA is an added advantage
• Minimum 2-3 years of internal/external audit or related experience for Senior Consultant position
• Technically competent, technology savvy, energetic and growth minded
• Good interpersonal communication, report writing and presentation skills
• Proficient in Microsoft Excel and PowerPoint
• Competent in using data analytics tools (e.g. Tableau, ACL etc.)
• Versatile and motivated and thrives in a fast-paced environment.

Responsibilities:

• Spearhead outreach and partnership efforts by actively participating in the planning, execution, and monitoring of financial literacy programs and community-focused initiatives.
• Coordinate with diverse stakeholders, including local organizations, community groups, and financial institutions, to ensure project deliverables are met on time and within scope, fostering collaborative ties.
• Manage expenses, purchase orders/contracts, and gift premiums’ reports to ensure efficient use of resources and financial transparency.
• Consolidate reports, including tracking and monitoring volunteer team activities, internal outreach efforts, and other management reports to showcase the impact of financial literacy initiatives within the community.
• Conduct research on financial literacy outreach trends and advancements to provide insights that inform the development of impactful, community-oriented projects.
• Collaborate cross-functionally with finance, education, and social service teams to ensure successful, financially empowering project outcomes for the community.
• Provide general administrative support, including premium coordination, procurement, payment processing, and contract status updates to maintain efficient programme operations.
• Support staff engagement programmes, such as manager conferences, workshops, and team-building activities, to foster a culture of community-driven financial literacy initiatives.

Requirement:

• Bachelor’s degree in Business Administration, Banking or in any related majors
• At least 6 months to 1 year of experience in Project Management Office (PMO) or Business Support role.
• Proficient in Microsoft Office applications.
• Excellent stakeholder management skills.
• Good to have experience working in non-profit organisation (NGO).

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

We are looking for an energetic business development associate to help drive our sales and grow the business. You will attract new clients and build solid relationships with them while maintaining existing relationships. Other duties will include market research, developing business strategies and pitches, managing a variety of projects, and identifying new business opportunities. You will work with various departments and report to the Country Head.

The successful applicant will be resourceful, organized and motivated to increase sales, enhance the company's reputation, and look for new and creative ways to market our products. A background in sales or marketing is strongly desirable.

Responsibilities:

• Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.
• Conducting market research and identifying potential clients.
• Cultivating strong relationships with new clients, while maintaining existing client relationships.
• Collating and maintaining client information in the CRM database.
• Working closely with staff across departments to implement growth strategies.
• Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
• Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
• Ability to manage multiple projects concurrently and meet deadlines.
• Identify new business opportunities and partners.
• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.

Requirements:

• Diploma/ Bachelor's degree in business management, marketing, or related field.
• 1 - 2 years' relevant work experience in business development or similar field preferred.
• Excellent written and verbal communication skills.
• Ability to handle multiple projects simultaneously and work under pressure.
• Strong organization and project management skills.
• Friendly and personable demeanor.
• Proficient in Microsoft Office and relevant software.

Company Description

DC DIGITAL PTE. LTD. is a high-tech enterprise based in Singapore, specializing in enterprise network and information system design, deployment implementation, and application management. The company prioritizes customer needs and satisfaction, focusing on comprehensive application and leveraging cutting-edge technology to provide advanced IT solutions for businesses.

Role Description

We are seeking a proactive and driven Business Development Specialist to join our team in Singapore. This full-time role is ideal for an enthusiastic self-starter who excels at engaging with new people. You will be responsible for driving revenue growth by acquiring new clients, identifying opportunities, building strong relationships, and closing deals. As a key team member, you will contribute to our company’s success by developing business opportunities and delivering exceptional customer service to ensure client satisfaction.

Key Responsibilities