Responsibilities:

• Handle Quotation Request from the assigned list of Resellers
• Managed and Support all Enquiries pertaining to this set of resellers
• Weekly update of Funnel Report on all quotation sent out to overseas account if any
• Monitor Renewals potential (both Product & TS) and send quotation 1-2 months ahead of the expiry date to all resellers
• Order Processing inclusive of overseas order
• Special Pricing Approval (SPA) request to vendor if required
• Export Permit Licensing Request to vendor for all government and government link project
• Order Tracking and Shipment Release
• Arrange/Coordinate for Delivery on Demo Equipment with store as well as resellers
• Handle MDF and MPRF costing sheets when needed
• Cold calling or other means of generating interest from potential clients
• Assist on administrative tasks and other internal support when required

Requirements:

Applicants must have:

• Possess at least a tertiary qualification.
• Have effective communication skills both orally and written
• Possess good interpersonal skills to work well with all level of staff
• Be meticulous, attention to detail and follow-up
• Work well within a team environment
• Be proficient in MS Office applications
• Candidates without prior relevant experience or Entry-Level candidates are welcomed to apply

Next Level Genomics Pte Ltd is a cutting-edge laboratory services provider based in Singapore that is focused on bringing the latest in next generation sequencing (NGS) technologies – specifically in long-read technology from PacBio and Oxford Nanopore – as well as spatial genomics technologies from Nanostring to the research and diagnostics market. Our goal is to provide the highest quality data to the community and to work closely with our customers to assist in their success. We are expanding our current offerings and growing the team to offer the best experience to our customers in terms of value, turn-around-time and data quality.

Roles & Responsibilities

We are seeking the right candidate to join our young, cutting-edge genomics services company as the leader of the Business Development and Customer Engagement. The ideal candidate should be an experienced molecular biologist and genomics scientist who is passionate about new technology and has a strong desire to learn about the new advances in the industry, such as long-read sequencing and spatial genomics. The BD Lead will be a member of the leadership team and work with marketers, designers, and the scientists to spread the word on our work and to engage prospects on their projects and how we can help. The BD lead will oversee and follow up on marketing campaigns, social media efforts and the development and execution of events including presentations, conferences, exhibitions, launch events and drive customer acquisition.

Key Responsibilities:

· Work with the leadership and scientific teams to set strategy for business development, marketing and prospecting efforts.

· Engage with customers to understand their needs and collaborate to deliver the best possible solutions for their projects.

· Work with our creative team and technology vendors to assist in the design, development and execution of marketing campaigns in social media and direct email channels.

· Work with leadership team to identify target audiences and new market trends.

· Monitor and report on the performance of marketing campaigns, web traffic, and recommend improvements based on data insights.

· Support the organization and execution of events and conferences locally with some regional travel.

Qualifications:

· Degree (B.S., M.S. – PhD preferred) in life science, biotechnology or medical technology. Post-doctoral experience is a plus.

· Experience and knowledge of the Singapore research and clinical community, preferably with strong commercial customer-facing experience with a knowledge of events and social media marketing and CRM tools.

· Passion for cutting edge biotechnologies – especially DNA sequencing and spatial genomics.

· Sociable personality and comfortable in start-up environment and thrive on juggling multiple tasks in a fun and fast-paced setting.

· Excellent verbal and written communication skills in English, and in Mandarin is a plus.

· Strong attention to detail and organizational skills, with the ability to work independently and as part of a team.

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Deliver project milestones, install hardware/software, and troubleshoot issues during implementation.
• Draft and execute Statements of Work (SOW), coordinating issue resolution with external parties.
• Participate in System Acceptance Tests, collaborating with vendors and customers.
• Create and update technical documentation, emphasizing clear network topologies.
• Produce SOW, system handover documents, and maintain inventory records.

Requirements

• Proficient in Linux operating systems.
• Well-versed in Networking, Firewall, and Fiber-Optic transmission devices.
• Acquainted with Big Data technologies; preferred background in implementation and system maintenance.
• Advantageous experience in Virtualization.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description:

Support operations of Animal and Plant Health Centre (APHC) Counter

• Attend to customers’ verbal / written queries.
• Liaise with internal and external customers on laboratory test services
• General administrative duties
• Any other duties as assigned

Contract Duration: 5 Months (Immediate Vacancy)

Mon - Thurs : 8.00am - 5.30pm (8.5hrs);

Fri : 8.00am - 5.00pm (8hrs)

Office Location

• Animal & Plant Health Centre, 6 Perahu Road Singapore 718827

*Shuttle bus service is available. Pickup/Drop-off at APHC and Jurong East or Kranji MRT stations

Salary: $10-$12/H

Job Requirements:

1. Proficient in MS Office
2. Good written and verbal communication skills
   

We are a company mainly supplying gadget product In Singapore . We are dedicated to expanding live streaming business, committed to providing high-quality live streaming content and services. As our business grows, we are seeking enthusiastic and dynamic individuals to join our team and explore new opportunities in the live streaming industry.

Job Description:

• Assist in developing business expansion plans: Assist the Live Streaming Business Manager in developing and executing business expansion plans and completing related tasks.
• Client Development and Maintenance: Actively develop and maintain client relationships, communicate with clients, understand their needs, provide personalized live streaming solutions, and facilitate business cooperation.
• Data Analysis and Report Writing: Responsible for collecting and analyzing market data, writing relevant analysis reports, and providing support for business decision-making.
• Project Management Support: Assist in monitoring the progress of live streaming projects and collaborate with the team to complete various project tasks.
• Expand New Streamers: Responsible for finding and contacting potential new streamers, negotiating cooperation, and promoting the onboarding of new streamers and the implementation of live streaming activities.

Job Requirements:

• Bachelor's degree or above in Marketing, Media, E-commerce, or related fields.
• Minimum of one year of relevant work experience, familiarity with live streaming industry trends and operations preferred.
• Strong communication skills and teamwork spirit, able to collaborate with internal and external teams to drive project progress.
• Proficiency in office software and data analysis tools, with a certain level of data analysis ability.
• Positive work attitude and learning ability, able to adapt to a fast-paced work environment.
• Able to be fluent speaking in Chinese and English (because will need to be connect with China side supplier)

Benefits:

• Competitive salary based on experience and capabilities.
• Comprehensive employee benefits, including social insurance, paid annual leave, etc.
• Good working environment and development space, providing training and promotion opportunities for employees.

Job Description

1. Responsible for developing and implementing business strategies
2. Market Analysis: conducting market surveys/analysis to identify trends, consumer behaviours, and competitor activities and strategic planning with management
3. Promotions and Merchandising: planning and executing promotional activities, discounts, and marketing campaigns to drive sales and increase brand visibility within retail stores and e-commerce platform
4. Providing business development administrative support
5. Working with operation team to ensure on time delivery to customer
6. Working closely with Chef for new product development, kitchen inventory, new menus and special event menus
7. Other duties relating to the efficient operations of the Company

Job Requirement

• Candidate must process at least Diploma and above
• Related in business or marketing and with min 2 years of relevant working experiences in FMCG industry
• Prior experience within the Food Services / Wholesale Trade / Import & Export industries will be advantageous.
• Able to prioritize workload and multitask

SmartClean is a fast-growing Cleanliness and Hygiene Intelligence company, operating in Singapore and India, and with an ongoing launch in 10+ countries. SmartClean's solutions are being used in Smart Buildings as Healthy building offerings and smart facility management operations to fundamentally change how commercial Cleaning is managed, monitored, and audited.

We seek a highly motivated and experienced IoT & SaaS BD and Account/Customer Success Manager to join our team. The ideal candidate will ensure our customers receive the highest level of service, support, and satisfaction. The role will work closely with our sales, delivery and technical teams to provide our customers with a seamless experience and assist them in achieving their business objectives with our product.

Responsibilities:

• Develop a deep understanding of our solutions - IoT & SaaS product suite and its features
• Proactively engage with customers to ensure satisfaction and resolve any issues or concerns they may have
• Monitor customer usage and provide recommendations to help them achieve their business objectives with our product.
• Track and report on customer success metrics
• Create and maintain customer documentation, including user guides and training materials
• Advocate for the customer internally and provide feedback to our product and engineering teams
• Participate in industry events and conferences to stay up-to-date on best practices and emerging trends in customer success

Requirements:

• Bachelor's degree in business, engineering, or a related field
• 3+ years of experience in customer success, account management, or sales
• Experience working with SaaS & IoT products
• Excellent communication, presentation, and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Comfortable with data and able to use it to make data-driven decisions
• Passion for customer success and helping customers achieve their business objectives
• Willingness to travel

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

Job Description

The Administration Executive supports outlet operations in the areas of property, tenancy and financial management. He/she ensures that records and reports are properly maintained and made available to internal and external clients in a timely and accurate manner.

From time-to-time, the Administration Executive may also assist with other administrative duties relating to meeting coordination, procurement, customer service and regulatory / audit compliance.

Key Responsibilities

• Coordinates day-to-day administrative functions with business partners, shared service centers and third party service providers (e.g. payroll, invoicing, insurance)
• Interfaces with government agencies on the administration of relevant policies
• Tracking and monitoring of performance metrics
• Administers license agreements, including termination and contract enforcement
• Performs cyclical and off-cycle invoicing
• Perform regular, ad hoc purchases and cost allocation
• Reconciles and monitors licensee sales and accounts receivable
• Manage applications, renewals and cancellations for utilities and various licenses
• Responds to customer inquiries and feedback, including handling and qualifying incoming sales enquiries
• Clerical duties including, but not limited to maintaining data accuracy and completeness, filing, note-taking, meeting support, claims submission
• Month end inventory reconciliation

Profile

• GCE O Level/ Diploma
• Organized and meticulous
• Familiarity with office applications, especially GSheet/ Excel and Word/ Docs
• Prior experience in the retail/ service industry preferred, especially in food services
• Familiarity with ERP (SAP) and CRM (Zendesk) will be an advantage

Job Comments

5DWW (Mon-Fri) @ Joo Koon FairPrice Hub

• 1-year contract for maternity cover.
• 1-month completion bonus upon contract completion.

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Marketing Executive to assist in planning, managing & executing marketing communications functions/events, including but not limited to, advertising, sales promotions, strategic alliances, events management, corporate communications and

production of collaterals public relations initiatives.

He/she also helps to create marketing material. Information kits must be made for events (travel fairs) and meetings. He/she also helps with media queries. He/she arranges for briefings, contributes to relations efforts and oversees media coverage.

He/she must oversee all social media. All reviews should be responded to. He/she also helps with promotions or special events. He/she maintains the special events and campaign calendar.

• Diploma / Degree holder Marketing and Business background preferred
• At least 2 to 3 years of experience in Marketing within a related industry
• Excellent communications and interpersonal skills, excellent written and spoken English & Mandarin to liaise with associates
• Dynamic, independent individual, with good time management, good problem solving and analytical skills
• Highly proficient in MS Word, Powerpoint & Excel
• IT and internet savvy
• Self-motivated and organised
• Creative, energetic and resourceful
• Able to think strategically and work independently
• Willing to work extended hours and weekends on a need-to basis

• Provide Corporate Secretarial advice to clients.
• Prepare or renew minutes of Directors' and Shareholders' meetings as well as Directors' and Shareholders' resolutions for specific transactions.
• Manage a portfolio of companies.
• Ensure compliance with relevant statutory and regulatory requirements.
• Perform any duties and responsibilities as may be assigned by the Head of Corporate Secretarial.

Requirements

• Minimum 3-4 years of Corporate Secretarial experience.
• Minimum diploma qualification.
• Ability to prioritize and meet deadlines.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.


Responsibilities

• Manage account adjustments, transfers.
• Ensure contract, budget alignment.
• Prepare project journal entries.
• Coordinate inventory shipments.
• Communicate on project queries.
• Track project lists, revenue.
• Manage overhead costs, variances.

Requirements

• Understanding of job costing principles.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Title: Sales Executive

Location: Singapore

Job Type: Full-time

Job Overview:

We are seeking a dynamic and results-driven Sales Executive proficient in the Chinese language to effectively manage Chinese-speaking clients. The Sales Executive will play a pivotal role in generating leads, fostering relationships with potential clients, and ultimately closing sales deals.

Key Responsibilities:

• Prospect and generate leads through various channels, including BD calling, networking, and referrals.
• Cultivate and nurture relationships with potential clients to gain insight into their needs and offer tailored solutions.
• Conduct engaging product demonstrations and presentations to showcase our offerings and emphasize their benefits.
• Negotiate and finalize sales agreements to meet predefined sales targets and revenue goals.

Requirements:

• Diploma or Bachelor's degree in Business, Marketing, or a related field.
• 1 - 3 years of experience in sales, customer service, or relationship management preferred.
• Fresh graduates with a strong passion for sales are encouraged to apply.
• Exceptional communication and interpersonal skills in both English and Chinese.

Benefits:

• Competitive salary with excellent commission scheme
• Tailored training provided to enhance skills and performance
• Opportunities for career advancement and professional growth

Job Descriptions

• Provide Corporate Secretarial advice to clients.
• Prepare/ renew minutes of Directors' and Shareholders' meeting as well as Director's and Shareholders' resolutions for specific transactions.
• Manage a portfolio of companies.
• Ensure compliance with relevant statutory and regulatory requirements.
• Perform any duties and responsibilities as may be assigned by the head of Corporate Secretarial.

Job Requirements

• Minimum 2 years of Corporate Secretarial experiences.
• Minumim diploma qualification.
• Ability to prioritise and meet the deadlines.
• Able to perform under stress.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Responsibilities

• Execute sales processes, handle customer queries, provides quotation and negotiation.
• Expand new client base, maintain and service existing clients.
• Provide excellent customer service to ensure customer satisfaction.
• Prepare weekly sales report to management.
• Support Sales Manager in preparation of technical presentations explaining products or services to customers and prospective customers.
• Attend enquiry and evaluation of repair work requirement.
• Liaise with technical manager and other relevant staff in the evaluation and resolution of any quotation / order issues before submission of quotation
• Resolve problems with customer after repair service.
• Other duties as assigned.

Requirements:

• Diploma / Degree in Electronics / Electrical / Mechanical Engineering.
• Preferable has some Sales related experience.
• Excellent interpersonal and effective communication skills.
• At least 2 years of working experience in semiconductor industry or related field.
• Pleasant disposition, pro-active, outgoing and positive mindset.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Monitor servers, systems, and networks in a 24/7/365 uptime environment.
• Manage all monitoring, alerts, and escalated calls, addressing help desk tickets to meet service level objectives.
• Adhere to established Standard Operating Procedures (SOP) for responding to system alerts and performing routine tasks with consistent accuracy.
• Perform tasks such as Data Centre walkthrough, checking job status, updating tickets, and escorting vendors for hardware replacement according to SOP.
• Demonstrate initiative by providing feedback on existing processes and procedures, contributing ideas for continuous improvements.
• Utilize experience with the system to review documentation regularly.

Requirements

• ITIL Foundation V4 is preferred.
• Proficiency in monitoring tools, service desk systems essential.
• ITSM and ITOM certification is a plus.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg


Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

• Support the department in developing communications plans and media relations, including the development of media materials and engagement of journalists.​

Requirements:

• Preferably at least 2 years of experience in media relations and communications.
• A degree or diploma in a communications-related discipline would also be an advantage.

Location: Alexandra Road

Working Hours: 8.30am to 6pm (Mon to Thu) and 8.30am to 5.30pm (Fri)

Contract Period: 12-month

Salary: TBA

Our client is highly reputed in insurance domain

Responsibilities

· You will be part of a team of Customer Service Executives in delivering product updates and information to our valued customers via making outbound calls. You will be responsible for meeting performance targets set by the Team Leader, whom you will be reporting to.

· Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ

· Achieve individual and team performance KPIs and goals

· Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

· Gather customer feedback and sentiments and escalate to the Team Leader for further actions

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

Highlight any potential concerns/ risks and proactively share best risk management practices

Skills/Requirement

· Minimum 1 year of experience in outbound call centres

· Insurance background will be preferred

· Minimum GCE ‘O’ Level / Diploma

· Excellent interpersonal and persuasive skills

· A good team player with ability to multitask and meets stringent service standards

· Well organized and systematic in work

· Keen to learn and positive work attitude

· Proficient in Microsoft Office

· Meticulous in documentation and fulfillment work

· High level of integrity, take accountability of work and good attitude over teamwork

Take initiative to improve current state of things and adaptable to embrace new changes

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Responsibilities

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Descriptions:

• Develop event communication plans that are effective in delivering company’s key messages.

• Develop event floor plans with internal stakeholders based on company' requirements.

• Develop event proposals according to company's requirements.

• Develop project budgets for approval by different stakeholders.

• Develop project plans to execute events.

• Develop recommendations for project plans including risk management plans.

• Lead discussion with internal stakeholder to understand event scope and objectives.

• Liaise with vendor on invoicing and payment matters to ensure timely settlement.

• Conducts short- and long-term planning and management for events

• Trains, supervises, and works with event organiser, to solicit and book banquet and catering functions, as well as the planning, merchandising and execution of the functions.

• Coaches and counsels employees to reflect company service standards and procedures.

• Align event expenditure with event budget.

• Collaborate with internal stakeholders and vendors to ensure adherence to event plans and budget.

Job Requirements:

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

• Service oriented style with professional presentations skills

• High energy

• Entrepreneurial spirit

• Motivational leader

• Effective in providing exceptional customer service

• Clear concise written and verbal communication skills

• Excellent organizational, interpersonal, and administrative skills

• Bachelor’s degree or diploma in event management or a related discipline with 1-2 years working experiences in event management

• Experience in marketing and/or public relations is preferred

• Proficient with the Event Management System and Cvent registration tool used to manage registration and event logistics

• Flexibility to travel both domestic and internationally, as needed

Quess Singapore

Quess Singapore is a subsidiary of Quess Corporation, a publicly listed company traded on Bombay Stock Exchange headquartered out of India with annual revenue of $2B USD/Annum. Quess is ranked as the 48th largest Global Staffing supplier, the fastest to have reached in less than 15 years. With 478,000 associates globally, it is the 4th largest staffing firm in terms of headcount.

Quess Singapore has been operating in the local market for 20+ years and has the distinction of being among the largest IT staffing firms. With approximately 1500 associates, the majority of them in tech and white-collar roles, we are privileged to call several Fortune 500 BFSI and non-BFSI brands as our clients.

Associate Director - Sales

Sales is a cross-functional business unit that drives new customer logos/new business opportunities from existing customers across multiple service lines. Currently there are 3 service lines, IT Staffing, General Staffing (GS) and Permanent Recruitment.

Strategically minded, the Associate Director - Sales will establish and build a trusting relationship with potential prospects, develop and close sales opportunities within new accounts (high touch sales). The service lines that this role will sell will be a combination Non-IT Staffing, Permanent Recruitment Solutions & Workforce Solutions such as MSP, RPO etc.

Responsibilities:

• Identifying new business opportunities with "Go to Market Strategies" and Solution Selling + Execution
• More market share and keys accounts; Wallet Share Growth for existing clients; Increase share of wallet within the strategic clients
• Client management and escalation control by addressing client satisfaction issues promptly
• Team management: Managing and supervising the performance of team members and assisting them to achieve their targets and resolve issues; stable team and achievement driven
• Conducting in-depth data analyses using traditional and advanced methods
• Responsible for exploring and developing new businesses across verticals/geographies
• Interacting with Q-level, CMs, Directors etc. getting immediate opportunities and schedule meetings.
• Provide support to the top management with respect to strategic decision-making and advice on important organizational issues to improve the performance
• Signing contracts and establishing operations independently with the Fortune 500 companies
• Measuring market risk like growing competition
• Reaching business targets in terms of clients acquired and MSA signed
• Retention of existing client and acquiring new businesses

Qualifications:

• At least 10-15 years experience in driving revenue and key account management, with experience in client and talent acquisition
• Extensive experience in General Staffing recruitment; Experience in the recruitment of both business positions and back-office positions
• Strong track record of achievement in quota driven role.
• Extensive experience in opening new clients and operations management including driving Client-Sat, compliance, and good governance practices; Should have sales experience in IT industry/BFSI industry predominantly in the Staffing business
• Must be involved in planning and implementing best practices on sales, delivery, marketing, and business initiatives to support corporate objectives
• Familiar with MOM rules and regulations; Understand and able to interpret Singapore employment and labour laws
• High-level skills in MS Office (Word, Excel, PowerPoint) and SharePoint and Drives
• Able to do the job independently; Should be Self-driven and motivated to achieve success
• Excellent leadership attributes, strong coordination skill with the ability to influence seamlessly
• Excellent communication skills and the ability to effectively influence all levels of people in the organization.
• Ability to think critically and multitask with a sense of future prediction; Must have excellent communication and inter-personal skills
• Must play a critical role in creating leadership, strategic client partnerships and profitability improvement

Reporting:

• The role will report to Country Manager, Singapore.

Team management

• The role will lead a small team of Sales professionals.
• The incumbent will be expected to take pro-active approach in scaling up the sales team to 4-5 by Mar-25.

Why Quess:

• You get to run this business unit with complete autonomy.
• If you would like to work for a Billion$$ Start-up, then this is the right job for you.
• If you derive satisfaction in building practice from scratch and are passionate about building a growing business, then this is the right job for you.