Job Description:

1. Strategic Planning: Develop and execute strategic plans to achieve business objectives and revenue targets.
   Identify and evaluate new business opportunities and market trends.
   
2. Market Research: Conduct thorough market research to identify potential clients, competitors, and market trends.
   Analyze data to inform business development strategies.
   
3. Client Relationship Management: Build and maintain strong relationships with existing clients.
   Identify opportunities for upselling, cross-selling, and enhancing customer satisfaction.
   
4. New Business Development: Lead the identification and pursuit of new business opportunities.
   Develop and implement effective sales strategies to acquire new clients.
   
5. Partnership Development: Identify and establish strategic partnerships to enhance business growth.
   Negotiate and manage partnerships, collaborations, and alliances.
   
6. Team Leadership: Lead, mentor, and motivate the business development team.
   Set clear goals and targets, and provide guidance to achieve them.
   
7. Sales Performance: Oversee the sales process, monitor performance metrics, and implement improvements.
   Collaborate with sales teams to ensure targets are met.
   
8. Budget Management: Develop and manage the business development budget.
   Ensure cost-effective strategies and resource allocation.
   
9. Reporting and Analysis: Provide regular reports on business development activities, achievements, and challenges.
   Analyze data to evaluate the success of strategies and make data-driven decisions.
   
10. Stakeholder Communication: Effectively communicate the value proposition of products or services to clients, partners, and internal stakeholders.
    Represent the company at industry events and conferences.

Qualifications:

• 3 years of experience.
• Bachelor's degree in Business, Marketing, or a related field. Master's degree preferred.
• Proven experience in business development, sales, or a related role.
• Strong understanding of the industry and market dynamics.
• Excellent leadership and team management skills.
• Exceptional communication and negotiation abilities.
• Results-oriented with a track record of meeting or exceeding targets.
• Strategic thinker with the ability to analyze data and make informed decisions.

• Propose Marketing idea, plan and organize marketing campaign/ brand building with Marketing Manager
• Develop digital campaigns to increase interaction and engagement on social media platforms to create store traffic and sales opportunities.
• Manage marketing campaigns such as Facebook, Instagram, Xiao Hong Shu, TikTok and etc
• Develop and create visual asset design, video, and image for website and social media content
• Explore and recommend creative ways to reach out to the target audience and continuously engage consumers through digital platforms.
• New digital/social channel planning & explore partnership opportunities
• Monitor current market conditions as well as competitors' information to improve effectiveness of marketing campaigns.

Job Requirements:

• Diploma / Degree in marketing or equivalent qualification
• Minimum of 2 years’ experience in a related role will be advantages.
• Good interpersonal skills.
• Excellent written and verbal communication skills.
• Strong problem solving and resourceful
• Able to work independently and self-motivated
• Willing to learn attitude, adaptable.
• Proficient in Social media platform and online design tool.

Our client is from Travel industry. They are looking for a IT Business Analyst to assist their team for the next phase of their business. They are located in East.

Duties:

• Analyze user requirements and draft detailed functional specifications.
• Serve as the bridge between business users and technical teams.
• Collaborate with IT teams to ensure timely project delivery.
• Develop comprehensive test strategies and support testing phases.
• Facilitate effective communication among stakeholders.
• Mentor junior analysts and provide training to business users.
• Mitigate business and regulatory compliance risks.
• Stay updated on industry trends related to compliance and technology.
• Proactively address potential concerns and share risk management practices.

Requirements:

• Min Diploma in IT or any relevant field.
• Min 2 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Description:

• Oversee day-to-day operations of e-commerce presence on various marketplace platforms, ensuring optimal performance.
• Develop and implement creative campaigns and advertising strategies to drive traffic, increase conversion rates, and maximise sales across all channels.
• Collaborate closely with beauty, supplement, and traditional goods brands to curate compelling product offerings and promotional initiatives.
• Monitor market trends, consumer behaviour, and competitor activities to identify new opportunities and stay ahead of the curve.
• Manage the TikTok shop, including content creation, product showcases, and engagement with followers to foster a strong community.
• Plan and execute Instagram Live sessions, featuring product demonstrations, Q&A sessions, and influencer collaborations to engage our audience and generate excitement around our offerings.
• Analyse key performance metrics, track campaign effectiveness, and generate actionable insights to optimize e-commerce strategies and improve ROI.

Requirements:

• Proven experience in e-commerce management and social media management.
• Strong understanding of different marketplace platforms
• Demonstrated ability to develop and execute creative campaigns, advertising initiatives, and promotional activities.
• Experience managing TikTok shops and organising Instagram Live sessions is highly desirable.
• Outstanding communication and interpersonal skills, with the ability to collaborate effectively with internal teams, external partners, and influencers.
• Ability to thrive in a fast-paced, entrepreneurial environment and adapt to evolving business needs.

Interested applicants, please send in your latest resume. We regret to inform you that only shortlisted candidates will be notified.

EA License No: 18C9251

EA Personnel No: R22111484

Job Description:

• Responsible for the company's international business and develop overseas markets
• Identify, evaluate, negotiate and manage important business opportunities such as sales, projects, consulting, engagements, partnership
• Responsible for formulating overseas market strategies to ensure the realization of the company's strategic goals and sales goals
• Prepare and review the annual budget for the area of responsibility

Job Requirements:

• Degree in Mechanical Engineering or equivalent
• At least 10 years of experience as a business development manager in Oil & Gas industry
• With Shipyard operation knowledge will be a plus
• Ability to manage a complex environment in anticipation of emerging crisis and opportunities
• Experience in large-scale overseas projects
• Driven by a constant focus of impeccable customer satisfaction

About:

The role involve developing and executing strategies for expanding the company's base of licensing partnerships, increasing the footprint of the company’s brands, and ultimately delivering top-line revenue for the organization in Southeast Asia.

Responsibilities:

• Will be working on Generate Qualified Leads
• Learn and understand company brand strategies.
• Research the market and identify new Fashion Lifestyle licensing partners that map to the brand portfolio and meet the company's partner qualifications.
• Identify target contacts and decision makers inside target companies and establish contact via cold calling, email outreach, and other means, as necessary. Build and Manage Sales Pipeline:
• Continually drive prospects into leads through high-volume outbound sales activity.
• Utilize detailed discovery to learn about the prospect’s interests and capabilities.
• Partner with Business Development leadership and Brand Marketing to develop pitch decks that clearly align the brand value proposition with the prospect’s interests and capabilities. Drive the Licensing Deal to Close:
• Work in partnership with Brand Management and Business Development Leadership teams to develop business plans and formulate product licensing proposals.
• Lead and manage efficient and productive negotiations of deal terms, taking full ownership of the deal process.
• Assemble detailed term sheets with concise business terms. Work closely with legal counsel to draft licensing agreements. Sales Management:
• Track sales activity in CRM consistently and accurately.
• Manage productive and goal-oriented deal processes.
• Prepare accurate sales forecasts per sales reporting process.
• Prepare reports and presentations of sales performance as needed.
• Responsible for quota attainment in assigned business pillar
• Insert roles and responsibilities - the detailed job scope

Experience & Qualifications:

• 8+ years experience in new business development in licensing for Lifestyle, Beauty, Fashion SEA markets.
• Experience in full-cycle sales from lead generation through closing the deal
• Have knowledge and understanding of licensees and product categories
• Possess an eager demeanor with a fearless and professional drive to win; substantial cold calling and other forms of outreach are required
• Success at negotiating licensing contracts, creatively developing new business ideas
• Able to partner closely with licensees to understand their business needs and explore opportunities for growth.
• Understand licensing sales successes and challenges, key retail accounts, development plans and strategy
• Understand best practices for Licensees
• Has a bachelor’s degree
• Must be willing and able to travel occasionally as the role requires

The Parts Advisor (Parts Counter) sells parts over the counter and answer enquiries over the phone. He/she assists customers in selecting required parts in a friendly professional and efficient manner. Guaranteeing customer satisfaction and loyalty have top priority.

; Responsibilities:
1. Answering phone calls, providing with retail prices and further information enquired to
customers and service department.
2. Attending to technicians and walk in customers inquiries and requests for spare parts at the counter.

 Good Pay + Good allowance + Good Bonus

 Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

 Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Job Description & Requirements
responsible for identifying and establishing new business opportunities for Medical Devices
regionally and globally, exploring all innovative ideas and establishing
relationships with customers, provide strategic sales leadership to drive
business growth, revenue and gaining market share, ensuring that target
marketing goals are met. You will also collate and analyse marketing data
and competitors' activities in order to keep abreast of market requirements.

Requirements:

Degree / Diploma or its equivalent with minimum 5 years' sales and marketing
experience in a plastic molding industry
Possess own vehicle

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Info:

• Salary: Basic up to $2600 + AWS + Commission
• Working Hour: 5 days; Retail hours
• Location: Island wide

Job Scope:

• Lead and supervise the retail assistant
• Oversee the day-to-day operations of the entire shop
• Interact with customers, address inquiries, and deliver exceptional customer service
• Maintain efficient control over inventory management
• Perform daily housekeeping tasks
• Aid in arranging shop merchandise displays during new arrivals or store promotions

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Maid Agency Sales Manager

ANS EMPLOYMENT Pte. Ltd.

Singapore

SGD 2,500 - SGD 3,500

Job Description

Responsibilities

• Meet monthly sales target
• Manage enquiries
• Handle documents and applications
• Conduct and arrange interviews for clients
• Provide after sales support

Requirements

• CEI certification required
• Related experience in the industry is an advantage
• Sales oriented
• Good communication skills

Why Join Us:

• 5 days work week
• Attractive basic salary
• Commission + Incentives

Job Description

· Prepare and submit projects tender

· Explore new contracts and develop new businesses

· Product selection to meet customers’ requirements

· Respond to any technical/commercial clarifications

· Prepare Sales Order upon receipt of PO

· Provide after-sale assistance to any clarifications

· Monitor and measure sales objectives and targets

Requirements

· Diploma in Mechanical Engineering or equivalent

· 2-5 years’ relevance experience in pump industry preferably

· Proficient in MS Office and AutoCAD

· Must be able to work independently

· Must be self-motivated, display integrity in work and able to work as a team

· Possess own transport will be added advantage

Interested applicants, please click “Apply Now”

We thank you for your interest and please note that only shortlisted candidates will be notified.

1. Collaborate with stakeholders to identify and analyze business needs, conducting in-depth assessments and supporting the development of comprehensive business cases.
2. Review existing business processes, identifying opportunities for improvement, and developing alternative solutions to enhance efficiency.
3. Translate business requirements into functional specifications, determining optimal means to meet needs, and ensuring seamless collaboration with developers for system design.
4. Evaluate the viability and feasibility of process improvements, managing associated risks to ensure successful solution integration.
5. Develop reports and strategic analyses of business processes, providing valuable insights for informed decision-making.
6. Facilitate change management by supporting the development of plans, creating technical documentation, and conducting user training for the adoption of new systems.
7. Act as a central point of contact for users, addressing complex queries and ensuring smooth communication between technical staff and end-users.
8. Effectively manage projects by scheduling activities, resolving implementation issues, and providing timely and accurate progress updates.
9. Demonstrate self-motivation and fast learning capabilities, showcasing the ability to multitask and collaborate effectively within a team.
10. Possess strong troubleshooting skills, coupled with vendor and stakeholder management expertise, and mandatory knowledge and experience in Node JS programming.

Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

Salary: $3,000.00 - $4,000.00 per month

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Core Responsibilities

• Perform sales / purchase order creation and execution for trade transaction
• Act as a liaison between Sales, Principals, and Customers in sales/ purchase orders, shipment documentation, and payment settlement
• Arrange import /export shipments via logistics provider
• Receive and prepare inventories for pre-dispatch check and dispatch
• Liaise with warehouse and delivery personnel for timely local delivery arrangement
• Coordinate and perform monthly cycle-count / annual stock count
• Identify potential issues and/or queries raised by Sales / Hospitals for effective dispute resolutions
• Investigate and escalate erroneous trade transactions for management resolutions
• Any other duties as assigned by the Reporting Manager
• Maintain all the PM data / document

Performance Expectations:

• Ensure the accuracy of documents generated for distribution
• Ensure that FIFO or FEFO procedure is practiced based on IMS to prevent discrepancies in the inventory system
• Attend to enquiries promptly and provide good services to the stakeholders
• Ensure proper correspondence between suppliers and forwarders to ensure goods are received as requested
• Recommend corrective and preventive measures for non-conforming products
• Safe keep confidential records
• Implement Good Distribution Practices at all times
• Adhere to company policies and regulations

Skills & Experience:

• Possess at least a Diploma in any discipline
• Possess knowledge of MS Office (i.e. Excel, Word)
• Possess organizational, problem-solving, and good interpersonal and communication skills
• Able to take initiative, multi-tasking, work under pressure, and work independently
• Fresh graduates are welcome to apply
• Training will be provided

About us:

We provide services to a diverse range of clients, from large corporations and listed companies to private businesses, entrepreneurs as well as individuals, across a board array of industries. We aim to look beyond numbers and compliance, so as to provide our clients with practical advices to resolve the issues on hand that reconciles with their business objectives.

Job Responsibilities:

• Electronic polling covering registration of shareholders, officers and professional advisors attending meetings
• Arrange with Notary Public, Commissioner for Oaths, Embassies, etc for notarisation, translation and authentication
• Preparation and Filing of minutes and resolutions of Board of Directors and of Shareholders
• Preparation and Lodgement of ACRA forms such as Annual Return, Extension of Time, Change of Officers and Particulars etc.
• Manage and maintain updates of information on the corporate secretarial system “Viewpoint”
• Attend to filing, typing and scanning of documents as necessary

Requirements:

• Minimum ITE/ Diploma/ “A” Levels
• Candidates with relevant experience in a professional service firm such as a law firm or an accounting firm will be an advantage
• Proficiency in MS Office applications such as Microsoft Excel, PowerPoint, Word, Outlook, and SharePoint.
• A team player, hardworking, responsible and with a positive attitude

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary.

Manage and maintain the company’s owned media including websites, and email/CRM software

Manage the creation of relevant and engaging digital content for publishing onto various digital platforms

Manage social media marketing campaigns

Manage digital advertising campaigns (SEM, Display, Social, Programmatic)

Set up conversion, pixel, and event tracking on the website and across various digital platforms

Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions

Analyze digital marketing analytics reports and share insights with the team to develop optimization plans

Job Descriptions:

• Conduct sales of aviation cleaning chemicals.
• Maintain and nurture relationships with principal accounts.
• Foster positive customer relationships with existing accounts.
• Manage indirect sales channels and resellers within assigned accounts.
• Identify and pursue opportunities for new account acquisition.
• Address customer inquiries and fulfill their requirements efficiently.
• Place and oversee orders with attention to timelines.
• Analyze pricing to ensure competitiveness.
• Manage inventory levels to meet demand effectively.
• Update and maintain the customer database.
• Deliver presentations during customer visits.
• Utilize Auto Count to generate sales data and management reports.
• Submit sales reports and plans on a weekly and monthly basis.
• Prepare invoices and coordinate delivery schedules.
• Coordinate with the warehouse for stock picking.
• Prepare essential export documents, such as packing lists and weight/volume calculations.
• Perform additional duties as assigned on an ad-hoc basis.

Job Requirements:

• Possess at least a Diploma.
• Ideally have sales experience in both B2B and B2C sectors.
• Strong presentation and sales skills.

Responsibilities:

• Handle sales of food, pharma and industrial applications for automated weight, hazard point and quality control, such as the range of in-line checkweighers, X-ray and metal detectors, etc., for an assigned customer portfolio.
• Regularly and methodically visit customers, to promote the sales of products.
• You will report to the Head of Sales, who will guide you in your development and projects.
• You are expected to be able to work both independently and inter-dependently and to update your reports in our CRM on timely and effective basis for team-wide follow up and support.

Pre-requisites:

• Good recognised Degree in Food Technology, Engineering or relevant Science fields
• At least 3 years relevant working experience in factory or in sales
• A “sales heart” or passion and interest to learn the sales processes and passion to achieve targets with an interest in quality as an enabler for manufacturing
• Good English language ability to write and converse
• A team player with strong inter-personal communications skills, high integrity and discipline
• Have your own car transport

• Position : Marketing Executive – Up to $4,700 Basic - Sungei Kadut
• Location : Sungei Kadut
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 5.30PM
• Salary (commensurate with experience): Up to $4,700 Basic + Transport & Petrol Allowance + Mobile Reimbursement + 14 Days Annual Leave + AWS + Performance Bonus + Medical & Dental Benefits
• Duration : Permanent
• Industry : Manufacturer Of Tile And Stone Installation Materials

Responsibilities:

• Developing and increasing new specifiers base and business
• Assisting in the development of key specification tools that can increase sales and presence
• Strongly influence architects and specifiers to develop proprietary specifications for company systems
• Liaising and maintaining close relationship with R&D and Technical department on matters relating to Specifications
• Keeping good constant interaction with Architects/ Consultants and Key specifiers to ensure that the desired level of customer service quality is achieved
• Conducting architectural & engineering presentations & trainings.
• Attending and participate in product presentations, product seminars, industrial organizations & trade shows
• Assisting sales personnel in meeting clients related to specification matters
• Providing market intelligence information on competitors and market’s direction
• Promoting and market company product range to Architects, Consultants, Developers and Contractors
• Preparing marketing action plan as required by company

Requirements:

• Minimum 5 years’ sales/marketing experience preferably in construction industry
• Preferably with own vehicle
• Confidence to present and convince target group
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Retail Sales Executive/ Assistant

Branded fashion store at *Changi airport

· Salary: up to $2200 +commissions

· Working hours: *5 Days work week/ *44hrs per week

To maximize sales through providing high standards of service to the customer and product knowledge

Requirements:
*O level/ ITE with some retail/ customer service experiences in Singapore.

*Good communications and customer service skill.

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement

Please current/ previous salary and expected salary

Job Highlights:

• 5 DAYS
• AWS + Performance Bonus
• Incentives (Attractive Mobile + Transport Allowances + High Commission)
• Annual Leaves + Medical + Dental benefits
• Good career prospects

Responsibilities:

• Working closely with Account Managers and Systems Engineers
• Sales development for IT Infrastructure System and Equipment maintenance
• Improving clients’ satisfaction by providing outstanding service support
• Develop new business opportunities with existing and new clients
• Maintain strong connections within the organisation
• Follow-up on support performance and participates in clients’ meetings
• Maintain, prepare for ISO 9001 system and audit

Requirements:

• Relevant Certifications / Diploma / Degree in Commercial or Technical field
• Experience in Client Servicing / Sales Management
• Hardware knowledge of IT Infrastructure System and Equipment will be an advantage
• Good interpersonal skills

Please include in the CV

• Last drawn
• Expected salary
• Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations. We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.

Based in Singapore, France, Switzerland and Belgium, our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.

• Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
• Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
• Contract management: Transition Manager, Relationship Manager, Contract manager..

We are serving key accounts across Asia & Europe in multiple industries including Services, Manufacturing, Financial Services, Transportation & Logistics, Telecom...

The Business Analyst is responsible for implementing and maintaining new applications within the organization. He integrates and inter-connects the various applications of the organization, so that they operate in a unified and automated manner. He provides support to the end users.

RESPONSIBILITIES
Under the supervision of the IT-Apps Manager, the Business Analyst r will perform the following main missions:

1. Project Management and business Analysis ( 40-50%)

Plan and integrate new applications into the organization following IT application lifecycle best practices:

· Participate to the functional analysis of needs with various teams (finance, procurement, HR, education teams)
· Explore and benchmark solutions
· Plan and manage the project
· Guarantee clear communication and guidelines with the vendors
· Test and coordinate UAT of the selected solution with users
· Ensure specifications are met, documentation and deliverables are complete and updated
· Deploy and train the relevant stakeholders (support team, managers, end-users)

2. Data Integration and Automation( 20-30%)

Ensure connectivity, dataflow and automation between the existing applications:

· Study current data flows and data mapping and propose automation
· Setup and maintain the interfaces between the applications
· Monitor data security and data flows to ensure data is up to date in all the systems and database
· Setup dashboards and automated reporting to feed pertinent data to stakeholder
· Maintain source code and interfaces documentation

3. Application Support ( 20-30%)

· Provide Ensure the support level 2 to the end users and subsequent continuous improvements.
· Identify and provide SOP for the level 1 helpdesk.

SKILLS, ABILITY AND REQUIRED QUALIFICATION

· Master’s in computer sciences or information technology
· 3-7 years experience in applications, interfaces or integration development
· Proficiency in databases (SQL)
· Proficient in scripting and automation (Powershell, HtmlTML, Python, Devops)
· Experience with vendors management
· Proficiency in English