The Key Account Executive, Retail – FMCG, is part of our Sales team. He/she is expected to work closely with the other KA Executives and Managers, as well as with Marketing, Sales Operations, Import & Export, and Finance & Accounts departments. We also expect to have strong Sales or Business Development experience in the Grocery segment with the major retail chains in Singapore that are not limited to NTUC, and Sheng Siong.

Office: 10 Genting Lane, Singapore 349583 (Nearest MRT: Potong Pasir, Boon Keng, Mattar)

Qualifications & experience

• Min 1 year in Management Field (e.g. CMM, FP NTUC & DFI)
• Experience in Modern Trade is a MUST
• Experience in Key Accounts is an advantage
• Work in an FMCG environment (i.e. Supermarket industry)
• Great communication skills (for external customer facing & internal sales rep/merchandisers facing)
• Good Excel & PowerPoint skills (for internal reporting, and external document filling)
• Able to handle pressure on deadlines & attention to details

Tasks & responsibilities

Key Account Responsibilities:

• Meet monthly sales targets for designated accounts. Collaborate with Operations to optimize sales, distribution, and merchandising.
• Monitor the service level of assigned accounts and minimize loss of sales opportunities.

Promotion Strategy and Product Launch:

• Enhance promotion strategies for increased sales
• Establish objectives and marketing plans with retailers.
• Conduct market research on industry trends and intelligence for business expansion

Product Launch:

• To do new product listing with each supermarket chain and responsible for the planning and implementing new product launch activities.
• Responsible for product promotion proposal submission, negotiation, and execution.
• To liaise and negotiate with supermarket personnel for product display space and rental during promotion periods, and to improve visual merchandising of our products.
• Propose and execute ways to expand product display for brand awareness in outlets.

Relationship Building:

• Build and strengthen relationships with buyers, outlet personnel, and relevant parties to ensure smooth operations e.g. stock ordering, replenishment
• Understand the customer’s business universe, identify and capture opportunities to increase market share in the outlet, and identify the opportunities/threats in the market to increase the outlet’s potential for maximizing profits to the company.
• Provide excellent customer service and enhance customer relationships. Build effective business relationships with customers to meet their needs while protecting the company’s interests.

Sales Development:

• Assist in developing and implementing sales activities (NCP, promotion, thematic campaign).
• Monitor and track marketing expenses to ensure that trade spend is within budget
• Analyze category, brand sales, and promotions of assigned accounts for business opportunities to grow sales, volume, and distribution Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness
• Conduct quarterly and/or bi-yearly business reviews with assigned accounts to improve sales performance and to develop the business further.

Benefits

• Annual Wage Supplement (13th month bonus)
• Exclusive Attractive Annual Leave Package
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Medical Tele-Consultation Service included
• Mobile and Transportation Reimbursement
• Other benefits for Staff Appreciation

Responsibilities:

· Able to motivate and lead the sales team.
· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.
· Able to work in full autonomy and yet able to follow the direction and strategy of the management.
· Good fashion sense and keeping up to date with current trends.
· Good knowledge of retail business.
· Able to train promoters and improve the visual merchandising.
· Understand the market, competitors and brand environment.
· At least 5 years of managerial exposure.
· Experience in retail operations, liaising with suppliers, merchandising, etc.
· Able to work shifts hours/weekends/public holiday.
· Customer service oriented.
· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance expectations:

• Achieve individual daily, weekly, monthly, and annual goals as prescribed by Store Manager (quantity and quality) through face-to-face interactions with customers in the store.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our technology products, services, and procedures.
• Participate in daily huddles and consistent sales debriefs throughout the day.
• When not actively taking care of customers or working the store’s Book of Business, you will be helping to:Complete Daily Task List assignments.
  Maintain organization and cleanliness of all FOH/BOH areas within the business.
  Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
  Complete weekly Cycle Counts.
  Receive product and restock the sales floor.
  Assemble, or pre-assemble, new bicycles (if applicable)
  Prep customer bikes for service by our Service Lead
  Complete additional miscellaneous tasks and duties as prescribed by the Manager on Duty.
  

What you will bring to the team:

• A positive, “get stuff done”, attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• Have a Learn-it-all vs. Know-it-all mindset.
• Cycling experience not a requirement but a plus.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Responsible for Business and administrative duties to Director, resourcing and executing Business developing strategies and increasing market share in the industry.

Drives sales and business development activities by building strong rapport and relationships with international stakeholders/partners.

- Resourceful, develop business ideas

- Resrouceful in leads generation

- Cold calling

- Execute and implement business development strategy

- Fast and independent learner

- Able to think on own feet

- Scheduling appointments and managing Director' calendar

- Using computer to generate reports, maintain excel spreadsheet, create presentation, conduct research

- Maintain polite and professional communication via phone, email, and mail

- Planning of events, sourcing sponsors & coordination of booking process

- Knowledge of Powerpoint and Canva and other Microsoft applications

- Able To Work Independently

Position Level - Junior Executive

Requires to work at least 3 days onsite weekly

Part time Permanent

Mission:

• Serve our customers by providing administrative support to ensure the smooth and efficient operation of the e-commerce sales process.
• Provide excellent customer service to walk-in customers, ensuring that their needs are met promptly and professionally.

Outcomes:

• Accuracy: All administrative tasks are completed accurately and efficiently, with minimal errors.
• Timeliness: All administrative tasks are completed on time.
• Responsiveness: All inquiries and requests from the customer are responded to promptly and professionally.
• Customer Satisfaction: All customers are satisfied with the level of administrative support they receive.

Competencies:

• Attention to Detail: Ability to focus on and complete tasks accurately, even when multiple distractions or competing priorities exist.
• Communication: Ability to communicate effectively both verbally and in writing.
• Customer Service: Ability to provide excellent customer service, even in challenging situations.
• Organization: Ability to manage multiple tasks simultaneously, and to prioritize work effectively.
• Teamwork: Ability to work effectively as part of a team, and to support other team members as needed.
• Technical Proficiency: Proficiency in Microsoft Office Suite

What you will do:

• Report directly to the Head of Sales
• Working closely with the project teams especially during pre-sales and tender time.
• Identify and develop solutions to define new opportunities, developing strategic sales with highly visible prestigious customers such as end users, consultants, contractors, etc.
• Develop long term relationships with customers.
• Expand the brand awareness by preparing and delivering high-quality technical seminars/presentations, product demonstrations to consultants, developers, end user and recommend viable solutions for their project requirements.

How You Will Do It:

• Use in-depth technical knowledge and facilitate the sales process to provide, consultants, developer and end users on design, specifications and budgets.
• Liaise with Engineering, Project Management and Supply chain resources to ensure that proposals and feature requests include technical solutions that accurately address customer needs, in line with business unit strategies.
• Develop necessary design, technical and marketing tools to support clients on existing and new solutions.
• Maintain records of target opportunities, quotes, projects, contacts, and correspondence in company approved databases to improve forecast accuracy.
• Act as a hunter driven, to seek and develop strong customer relationships, self-motivated, enjoying the challenge of working with a well-regarded team to drive your territory growth.

What We Look For:

• Bachelor’s or master’s degree, in Engineering discipline preferable process engineering, mechanical, or electrical.
• 6+ years of sales engineering experience, including 3+ years in technical, sales, or business development within the semiconductor and pharmaceutical industries.
• Experience and technical knowledge with cleanroom and HVAC system design is a requirement.
• Experience in tender preparation and costings.
• Experience in tender development, GMP guidelines as well as the validation processes from IQ,OQ,PQ
• Excellent presentation and persuasion skills, with well-developed communication skills, able to influence at all levels.
• Able to work independently.
• Proactive, driven, persevering, tenacious, innovative and consist in approach to work.
• Excellent planning, organization, and time management skills
• Good English level.
• Willing to travel as required

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Company Overview:

[Siiri life Trading Pte Ltd] is a dynamic and innovative company that specializes in Crystal and Jewerlly product and Fengshui Consultancy . We pride ourselves on our commitment to providing exceptional products/services and creating engaging experiences for our customers. As we continue to grow, we are seeking a motivated and energetic Livestream Sales Representative to join our team.

Position Overview:

As a Sales Manager, you will be responsible for engaging with sales team and potential customers through sales training and livestream platforms(company provide) and driving sales of our products/services. You will utilize your excellent communication skills and product knowledge to deliver compelling sales pitches and provide exceptional customer service. This role offers the opportunity to interact directly with customers in real-time, showcase our offerings, and contribute to the growth of our business.

Key Responsibilities:

• Conduct live sales presentations via livestream platforms such as [Facebook,shopee,Tiktok].
• Engage with viewers in real-time, answer questions, and address concerns to drive sales conversions.
• Demonstrate a thorough understanding of our products/services and effectively communicate their features and benefits.
• Build rapport with customers and provide personalized recommendations based on their needs and preferences.
• Collaborate with the marketing team to develop engaging content and promotional strategies for livestream events.
• Meet or exceed sales targets and contribute to the overall success of the sales team.
• Stay informed about industry trends, competitor activities, and customer feedback to continuously improve sales techniques and strategies.

Qualifications:

• Proven experience in sales or customer service, preferably in a retail or e-commerce environment.
• Excellent verbal communication skills and the ability to articulate product information clearly and persuasively.
• Comfortable with live broadcasting and engaging with audiences in real-time.
• Strong interpersonal skills and the ability to build rapport with customers.
• Self-motivated with a positive attitude and a passion for delivering exceptional customer experiences.
• Familiarity with livestream platforms and basic technical proficiency.
• Ability to work flexible hours, including evenings and weekends, to accommodate livestream schedules.
• High school diploma or equivalent; additional education or training in sales or marketing is a plus.

Join us and become a key player in revolutionizing how we connect with customers and drive sales through the exciting world of livestreaming! If you're enthusiastic, results-driven, and ready to make an impact, we want to hear from you. Apply now to join our dynamic team!

*12 months contract - Opportunity to convert to FT*

Some of the things you’ll be doing:

1. Accounts Payable (AP): Reviewing AP invoices, arranging payments, and data entry into the system.
2. Accounts Receivable (AR): Reviewing contracts, issuing invoices, receiving payments, and data entry into the system.
3. Month-End Closing: Understanding project recognition.
4. Monthly Management Accounts: Preparing reports with a deadline of the 3rd working day by noon.

What technical skills, experience, and qualifications do you need?

· Min. 3 years’ experience (Commercial experience preferred)

· Possess professional qualities with good communication, interpersonal skills and teamwork.

· Experience with Sage Accpac software

1.Attend to walk in customer's inquiries

2.Provide professional and excellent customer service in product selection

3.Maintain store cleanliness and products display

4.Promote sales of high-end furniture and lifestyle accessories

5.Identify marketing opportunities for new customers

6.Good professional customer care and services

7.Coordinate display of merchandise in showrooms

8.A constant drive to improve store layout and displays

9.Maintain and upkeep of showroom

10.Able to work long hours.

11.Able to work overtime and split shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Position Profile:

• Play a significant role in the support of global sales development in lead generation activities.
• Manage and analyses of the data base of pipeline transactions.
• Attend client meetings with the head of BD to develop high quality client proposals.
• Respond to RFI/ RFP in a timely manner.
• Support business reviews, including weekly, monthly, and quarterly forecast process, using pipeline analysis, data validation, and identify gaps and actions required.
• Schedule and coordinate meetings, prepare reports and presentation, handle changes in schedule.
• Assist in the development of marketing and communications strategies and initiatives.
• Manage coordination of marketing and communications campaigns/activities to leverage reach/results.
• Determine overall marketing campaign ROI. Monitor and review the response rates in order to improve and take corrective measures (where applicable).
• Communicate and coordinate with internal departments, including but not limited to product development team to market new products and services.
• Content creation for marketing use.
• Manage website content creation and updates.
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms.
• Manage social media marketing campaigns.

Talent Profile/Requirements

• Minimum Degree in Marketing, Business Communications or related fields from a recognized tertiary institution.
• Minimum five year business experience in sales coordination or operations
• Client centric service provider
• Possess excellent written and verbal communications.
• Strong versatile copyrighting skills
• Good organisational, planning and communication skills
• Ability to manage multiple projects and prioritise as needed
• Excellent at generating ideas
• Efficient in Ms Words/ Excel/PowerPoint & Graphic software
• Self-starter, motivated and with an eye for detail.

Skills/Competencies Prior experience working for a training company is a plus.

If you find this position interesting, please email your CV to [email protected]

Scope:

• Proactively handles all opportunities from leads to ensure timely fulfilment and profitability of business unit
• Conducts and provides accurate forecast and sales pipeline plans to management for planning
• Actively promotes Service Sales (Aftermarket products) to distributors in conjunction with spare parts sales
• Collaborates with the sales team to develop sales strategies to target new opportunities recognized within existing accounts
• Collaborates with the sales team to develop sales strategies to target new opportunities recognized within existing accounts
• Have in-depth knowledge on wide range of diesel industrial engines (small to large capacity) to provide support to distributors in terms of spare parts technical advice
• Optimizes inventory level (own stock and consignment stock at customer site) to achieve low stock-up cost and satisfactory parts availability to customers
• Maintains accurate records of all projects, pricings, sales, and activity reports
• Creates and conducts proposal presentations for sales representatives, customers, and prospects
• Leads and participates in continuous improvement projects in cross-functional areas
• Performs any other parts sales and aftermarket duties as and when assigned

Requirements

• Degree in Mechanical or Electrical Engineering with at least 3 years of relevant experience, preferably in spare parts or automotive industry
• This position requires fair amount of traveling in the Asia Pacific and South East Asia Region
• Possess strong presentation skills, strong verbal and written communication skills
• Possess strong customer service mind-set with keen enthusiasm for spare parts/power generation products
• Good interpersonal and communication skills
• Prior spare parts experience with engines manufacturers will be advantageous

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified