Manages the function and staff encompassing information technology infrastructure needs across the enterprise including local area networks (LAN), wireless networks (WLAN), wide area networks (WAN), firewalls, servers, network load balancers (NLB), application delivery controllers (ADC), voice/communication systems (PBX/UC), network/server monitoring tools (NMS/SNMP/WMI), storage, and data backup/recovery.

Responsibilities

• Coaches, mentor existing team members and ensuring that the staff provides excellent end user support.
• Developing and implementing IT policy and best practice guides for the organization.
• Project management for major IT projects including system updates, upgrades and migrations locally and regionally.
• Work closely with regional offices in providing IT support functions. This includes and not limited to setup of user account, PC setup and configuration, troubleshooting of hardware issue and escalation of issue to appropriate party till eventual resolution.
• Provides technical expertise (tactical and operations initiatives) to the regional offices.
• Lead and provide operational support for all data centres, server rooms, servers (both on-premise and Cloud) and network equipment across the organisation, including IT Asset management.
• Sets, monitors, provides and reinforces overall team performance feedback, including performance improvement and recommendations with respect to rewards, reassignment and if needed, corrective action.
• Assist the relevant teams in the fulfillment of Business Continuity Planning (BCP), Disaster Recovery Planning (DRP) and Cyber Security Incident Response Plan.
• Provide technical support and administration for Windows and non-windows Servers, desktop computers, notebook computers, printers and peripheral devices.
• Drives infrastructure planning, engineering, deployment, maintenance and customer support.
• Ensures systems performance and service-level requirements are met.
• Manages IT resource requirements to ensure appropriate balance between tactical and strategic demands.
• Implements IT continuous improvement programs within enterprise guidelines.

Requirements

• Diploma / Degree in Information Technology.
• Minimum 5 years of relevant working experience in similar capacity for a medium/large organization or in outsourced IT company.
• Proficient in Microsoft Active Directory topology and in-depth working knowledge of Microsoft network environment with working experience.
• Good knowledge in firewall and router configuration.

Statement Of Purpose (Overall Purpose of Job)

To be in Charge of the execution of all Solar Installation works inclusive of planning, scheduling, controlling, coordination and ensure works carried out are in accordance to approved shop drawings / specification and complete within the completion date. In addition, budget control and contract administration.

Major Duties & Responsibilities

(A) Specific :

• Contract administration inclusive of budget control and cost improvements
• Evaluate costing received for Solar Installation works
• Vet through shop drawings to ensure these are in compliance to technical specifications / authority requirements prior to submission
• Liaise and have meetings with Clients and Consultants on technical resolution / clarification, inspection and submission
• To be the lead contact point for all Project issues
• To attend weekly site meeting
• To build and maintain strong, long-lasting client relationship and meet Client’s expectations
• To manage, coordinate, work and oversee managers, engineers, all workers, subcontractors and vendors to ensure proper work execution and good workmanship
• To plan, implement, track the work progress and submit weekly progress report so as to ensure that the project executed is on time and within budget.
• To monitor project cost including variation works and submission of supporting documents

(B) General :

• To prepare and submit progress reports.
• To maintain proper documentation for all projects.
• To coordinate and work with other departments.
• To engage, coordinate and oversee all project works to ensure successful completion and handing over to Clients.
• Other duties as assigned.

(C ) Safety:

• To follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Diploma / Degree in Electrical Engineering or Equivalent.

(B) Knowledge & Skills :

• Well-versed with installation of M&E services and builder’s works.
• Experienced in the Execution and Commissioning of Solar Systems and Load Sizing of Solar Systems.
• Good interpersonal skills.
• Independent & Team player.
• Proactive and able to take initiative.
• Good in negotiation.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.

(C) Experience :

• Minimum 3 years of relevant experience.

SUMMARY:

You will collaborate with Global Commodity Management team in developing & implementing commodity strategies based on existing and future spend, demand, supply challenges, and marketplace conditions, ensuring alignment with the business needs and project objectives.

JOB RESPONSIBILITIES:

• Develop & execute global commodity strategies aligned with company objectives for semiconductor manufacturing.
• Manager relationships with suppliers, negotiate contracts, and oversee procurement processes for critical commodities.
• Analyze market trends, pricing, and supply-demand dynamics to optimize cost, quality, and delivery of materials.
• Collaborate cross-functionally with engineering, operations, and finance to ensure alignment on commodity strategies.
• Identidy andn mitigate supply chain risks, develop contingency plans, and implement sustainable sourcing practices.
• Lead a team of commodity specialists to drive supplier performance, cost reduction initiatives, and supply chain efficiency.
• Drive continues improvement initiatives in procerement processess, vendor selections, and supplier relationship management.
• Establish and maintain key performance indicators (KPIs) to measure and report on commodity management effectiveness.
• Develop, implement and measure a Regional Business plan that fully meets the needs of our business sectors (i.e. commodity strategies, policies, procedures & system, supply base development, Regional infrastructure, price management etc.).
• Demonstrate expertise in assigned commodities and fully competent in all aspects of supply chain Management including commodities not directly assigned.
• Lead contract negotiation and overall management with supplier to ensure supplier compliance on Warranty/Quality/Inventory/Supply commitment are legally binded.
• Support to lead and strategize the Commodity organization, resource planning, training and coaching to team members.
• Conduct regular suppliers’ performance evaluations, driving continuous improvement and identifying areas for cost optimization.
• Oversee commodity inventory levels, analyse demand patterns, and implement strategies to optimize inventory management.
• Develop effective relationships with Business Unit Management to ensure that Supply Chain Management is fully involved with new business opportunities.
• Drive continuous improvement through trend reporting analysis and metrics management.
• Offer new, innovative and entrepreneurial ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in class.”
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
• Ensure all sensitive and confidential information is handled appropriately.
• Adhere to company’s Professional Conducts & Ethics policy, behave accordingly.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• Carry out assigned task by the Supply Chain Director.

JOB REQUIREMENTS:

• Degree qualification in Supply Chain Management/Business Administration/Engineering discipline or equivalent combination of education and experience.
• At least 6 years of relevant Supplier Commodity or Sourcing Management with engineering experience preferably in Semiconductor/Manufacturing/Engineering industry.
• Strong knowledge of pricing models, industry trends, regulations, and best practices.
• Strong knowledge in mechanical commodities and electronic commodities.
• Excellent in multi-tasking as well as written, influencing & negotiation skills to drive process improvements to enhance & streamline process maturity and optimizing team work and synergy in the organisation.
• Experience in software, ERP systems.
• High level of integrity, respect for others, persistence and passion for success.
• Must be able to communicate effectively with suppliers and internal teams in both bilingual.
• Ability to handle market competition and pressure, maintaining a positive attitude in high-intensity work environments.
• Resourceful and meticulous.

What you will be doing:

The Facilities Manager will oversee the operations and maintenance of all building systems and services, ensuring the facility is safe, well-maintained, and fully operational. This role involves strategic planning, project management, and maintaining cost efficiency while delivering high-quality facilities management services.

• Manage the day-to-day operations of the facility, including maintenance, cleaning, security, and landscaping.
• Ensure all building systems, including ACMV, electrical, plumbing, sanitary, building management system, and fire safety systems, etc. are functioning normally and correctly.
• Schedule and supervise maintenance and repair work to keep the facility in optimal condition and ensure compliance with statutory requirements.
• Ensure fulfilment of FMC contractual requirements.
• Coordinate with external contractors and service providers as necessary.
• Ensure closure of all feedback related to facilities management services.
• Develop and implement preventive maintenance programme.
• Ensure compliance with health and safety regulations and company policies.
• Manage incidents and comply with incident reporting requirements.
• Prepare and manage the facilities budget, ensuring cost-effective solutions.
• Track and report on operation revenue, expenditures and identify cost-saving opportunities.
• Negotiate contracts and manage relationships with vendors, suppliers, and service providers.
• Monitor the performance of vendors to ensure quality and adherence to agreements.
• Ensure projects are completed on time, within budget, and to required standards.
• Implement and manage sustainability initiatives to reduce the environmental impact of the facility.
• Promote energy-saving, water-saving practices and waste reduction.
• Lead and develop the facilities management team, providing training and support as needed.
• Foster a positive and productive work environment.
• Prepare monthly KPI reports, meetings, and management report.
• Ensure proper filing of service reports and other relevant records.
• Work closely with Start-Up FMC on defects management during Defects Liability Period of the Building.
• Carry out any other work necessary as directed by the Client or Superior.

You are:

• Minimally with Bachelor's degree real estate management or any other relevant discipline
• Experience in managing an accumulated building portfolio of > 100,000 sqm in the past 3 years.
• Possess minimally 5 years of relevant working experience at his/her equivalent level as a FM and proven management background.
• Possess minimally 3 years’ experience in providing integrated facilities management services.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Responsibilities:

• Direct and monitor the work flow of the entire office.
• Set sales team profit goals and hold team members accountable for goals and recognize or discipline as needed.
• Develop and manage operating budgets.
• Day-to-day staff management and development including recruitment, hiring, performance coaching and annual reviews for direct reports—all with full support of corporate office.
• Ensure training and direction for new and existing sales members.
• Act as a liaison between the customers and operations staff.
• Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
• Monthly financial analysis: including determining overall success of current customer profiles.
• Ensure all necessary documentation is accurate and timely.
• Act as a player and a coach – bring on new business, in addition to coaching the sales representatives.

What the role involves:

1. Need to manage a team of Sales Supports and Helpdesk, on top of supporting accounts.
2. Need to demonstrate leadership skills to the team and to work closely with other team leaders to achieve organisational goals and objectives
3. Liaise and coordinate with Yusen global offices/agents with regards to sales-related enquiries and routing orders received.
4. Provide in-house support to the Sales Personnel & own accounts on sales quotations, RFIs, SOPs, RFQs and enquiries pertaining to targeted and current accounts
5. Need to physically front clients and support existing key accounts on the maintenance and business development.
6. Need to take the lead on the escalations and business implementations of the allocated existing clients and organise the needed meetings internally with corresponding business units.
7. For accounts supported, need to collaborate with network offices & Tender team to reinforce strategy for tender nominations.
8. Follow-up on client quotations and enquiries within stipulated time period.
9. Generate weekly/monthly reports for customers, in accordance to their requested format.
10. Follow up on clients outstanding payment in terms of escalations, invoice verification issues and handle rate disputes.
11. Maintain customer tariffs in server adequately
12. Manage FMC filing and rates maintenance for accounts with which we are the Business Owner.
13. Arrange credit facility approval for new clients.
14. Follow up and arrange triangle shipment billing instructions with respective business units
15. Visit customers independently to support their current business needs, with the aim of business retention.
16. Take the lead in discussions with client and AFF/OFF members with regards to service recovery, first level of escalations, etc.
17. Facilitate on preparation of periodic business reviews.
18. Perform other job duties as requested by the Immediate Superior / HOD

Required Skills, Experience & Qualifications:

• At least 10 years of relevant working experience in freight forwarding/logistic/supply chain industry or related field with leadership role working experience.
• Good Leadership and interpersonal skills
• Excellent verbal and written communication
• Well organized
• Positive attitude and able work under pressure with tight deadlines
• Strong analytical, planning, organizing skills and meticulous.

Work Location:

2 Changi South Avenue 2, Singapore 486354 (Nearest MRT: EXPO)

Work week

5-day work week (Mondays to Fridays: 8.30 am to 6.00 pm)

• Perform detailed analyses of existing operations and processes, gathering applicable data and identifying areas for improvement
• Devise new approaches to improve efficiencies and cost-effectiveness while meeting quality objectives
• Work with management on budgeting, planning and reporting requirements
• Create financial forecasts for key operational initiatives
• Regularly communicate with operating teams and management to present ideas, new processes and analytic-based findings
• Provide assistance in setting staffing levels consistent with budget constraints and departmental needs
• Direct, manage, train and mentor operations department team members
• Work closely with key company teams and functional areas
• Assist in managing staff levels, supply requirements and equipment needs
• Develop and build relationships across organization to gain consensus and intra-organizational communication
• Establish organizational relationships and mutually beneficial alliances with potential company partners
• Build expertise in effectively using the latest analytical technology and tools

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics

Job DescriptionOverall responsibilities

1.1. Responsible to lead two teams of production operators/sewer to meet daily production targets, schedule and quality standards

1.2. Plan workflow on the production teams to achieve production targets

1.3. Draw up duty roster for operators/technicians; allocating work and authorize overtime which is justified by capacity planning and reporting

1.4. Motivate and guide the operators and technicians, maintain discipline and manage their performance appraisals

1.5. Responsible for the safety and security management of the production floor

1.6. Initiate action to prevent the occurrence of any non-conformity relating to the product, process and quality system

1.7. Identify and record any problems relating to the product, process and quality system

1.8. Responsible to initiate the daily production scheduler meeting and attend the daily operations meeting

Signage company at Loyang Drive is seeking to employ Architectural Coordinator. Our company involve in design, fabrication and installation of all types of signages for various industries.

Job Requirements

• Preferably have previous work experience in renovations,interior, architectural works.
• Ability to understanding drawings & detailings and do sketching.
• Able to do site measurements, site visit and survey as and when necessary.
• Possess class 2 or 3 driving license.

Job Responsiblities

• Attend progress meeting, site walk and mock up reviews.
• To update works done on site to QS for progress claims.
• To coordinate closely with factory, installers and in house designers to ensure smooth deliverables.

Interested applicants are to email CV or whatsapp to 90097956. Position is avaible immediate.

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
8. To handle any other ad-hoc duties and tasks assigned by supervisor or management

Requirements:
1. 7 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree/Masters in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines
5. Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

* Working Location : Tampines

COMPANY DESCRIPTION

With a capacity of around 400 beds, Peacehaven Nursing Home provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

The Home has 14 separate Resident Living Areas (RLAs), each designed as an individual home-like environment. Hope RLA is specially designed to meet the needs of relatively independent residents with dementia.

Peacehaven Nursing Home has also been awarded the bizSAFE level 3 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About the job

We are seeking an experienced and dynamic Human Resource Manager (HRM) at Peacehaven nursing home. The HRM is a strategic leader responsible for shaping the organization's future by managing human capital effectively. This role requires a dynamic individual who can promote digital transformation, enhance employee experiences, and ensure compliance with regulatory requirements.

Key responsibilities

Strategic Leadership

• Collaborate with the executive team to develop and execute HR strategies aligned with Peacehaven's mission and vision.

• Foster a culture of innovation, agility, and continuous improvement.

• Anticipate future workforce needs and address talent gaps

Digital Transformation

• Promote the adoption of digital tools and technologies within HR processes.

• Utilize data analytics for informed decision-making

• Align HRIS strategy that seamlessly interface with MOH/AIC controlled systems

Talent Acquisition and Development

• Oversee recruitment efforts for nurses, caregivers, administrative staff, and other healthcare professionals.

• Design robust onboarding programs.

• Create career development pathways and succession plans.

Employee Relations and Engagement

• Foster positive work relationships through open communication and trust.

• Address employee concerns and conflicts promptly.

• Execute engagement initiatives.

Performance Management

• Align performance metrics with organisation's strategic goals and objectives and conduct regular evaluations.

• Provide constructive feedback and implement improvement plans.

Compliance and Legal Requirements

• Stay informed about HSCA regulations specific to nursing homes in Singapore.

• Ensure compliance with labor laws and industry best practices.

Personnel Administration

• Manage employee life cycles, including onboarding, offboarding, and contract renewals.

• Maintain accurate records and facilitate communication.

• Degree in Human Resource Management, Business Studies/ Administration/ Management or equivalent
• Candidate must possess at least 5 - 10 years of similar working experience in a mid to large-size organization with a fast-paced environment
• Strong leadership skills
• Good interpersonal, analytical, and problem-solving skills
• Able to handle pressure and handle multiple tasks
• Team player who has initiative, strong multi-tasking ability; flexibility and adaptability to a fast-paced and rapidly changing environment
• Good writing skills and interpersonal skills, meticulous and resourceful
• Proficient in Microsoft Office, especially in Excel (intermediate/Advance level)
• Able to commence work within short notice will have added advantage
• IHRP Certification Preferred

Competencies

• Organisation
• Communication
• Service Delivery
• Adaptability
• Interpersonal
• Multi-Task

Work Hours

8.30am to 5.45pm, 5 day work week

Work Location
Centre: Peacehaven Nursing Home
Address: 9 Upper Changi Road North, Singapore 507706

• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

KEY RESPONSIBILITIES

• Maintain customer satisfaction through face-to-face interactions, phone calls and emails
• Effectively manage a large volume of incoming calls and emails
• Effectively resolve customers’ problems through strong and clear interpersonal dialogue
• Skilfully and calmly manage difficult and angry customers
• Liaise with third-party service contractors for appointment scheduling and spare parts
• Data entry for customer information, feedback, complaints and warranty cards
• Provide after-sales support to sales personnel

SKILLS & QUALIFICATIONS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Proficient in spoken and written English
• Strong people-handling skills and a keen listener
• Pleasant and strong personality, able to withstand difficult customers
• Ability to multi-task and manage time effectively
• Able to adapt/respond to different types of customers
• A team player with a positive service mindset
• Proficient in MS Office applications
• Knowledge in spare part management will be an advantage

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Responsibilities:

- Responsible to identify & explore new business opportunities,

- Developing strategic partnerships with existing and new clients, and driving revenue growth.

- Proactive leader with a strong background in the wholesale, retail, logistics, e-commerce,

- Ability to foster long-term client relationships

- Developing sound strategies to achieve company’s goals

- Achieve and exceed sales targets and KPIs through effective sales strategies and pipeline management.

- Establish and manage strategic partnerships to enhance the company’s market presence and product offerings.

- Collaborate with internal teams to develop customised solutions that meet client needs.

- Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

- Identify and target new clients and business opportunities

- Drive sales initiatives, including lead generation, proposal development, and contract negotiations.

- Develop and implement comprehensive business development strategies to achieve company growth objectives.

- Conduct market research and competitive analysis to identify trends, opportunities, and potential threats.

- Explore and expand into new markets and regions to increase the company’s market share.

- Develop and execute plans for entering new industry verticals

Requirements:

- Minimum Bachelor’s degree in Business Administration, Marketing, or related field

- Proven track record of achieving sales targets and at least 10 years of experience in driving business growth

- Financial analysis skills - able to model business plans and return on investment

- Strong understanding of art materials, products, and market dynamics.

- Excellent interpersonal, communication, negotiation, and presentation skills.

- Ability to build and maintain long-term client relationships.

- Strategic thinker with strong analytical and problem-solving skills.

- Leadership experience with the ability to inspire and motivate a team

- Ability to travel to China on monthly basis & compile trip report to senior management

- Bilingual in English & Chinese

- Proficient in speaking, reading & writing Chinese as need to liaise with Chinese associates

- 6 day work week

- Ability to work on weekends, public holidays and long hours beyond stated working hours

Duties And Responsibilities

• Cleaning, cutting, slicing, and filleting fish and stocking seafood supplies.
• Ensuring proper quality and standards of all supplies.
• Understanding the specific requirement of clients and delivering according to expectation.
• Determining a shelf life for stocked products.
• Ensuring proper storage of supplies as per the food and safety regulations.
• Keeping a record of all the seafood inventory of the store or restaurant.
• Maintaining cleanliness and hygiene of the work area and the cutting knives and equipment.
• Minimizing wastage while cutting the fish.
• Assisting clients in selecting fish and solving any queries, they might have.
• Delivering to the requirements of the chefs in restaurants.
• Verifying the items received against the client’s orders placed.
• Performing all tasks as delegated by the supervisors.

Skills And Specifications

• Knowledge of various techniques of cutting fish.
• Must possess good communication skills for interacting with clients.
• Must have the ability to use appropriate knives and tools for cutting fish.
• Must have basic knowledge on seafood cooking.
• Physically fit and able to lift boxed weighting about 20kg.
• Able to work night shift and on weekends/public holidays.

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Responsibilities:

• Perform sales administrative duties including generating quotations, proposals & preparation of samples
• Liaise with the internal department for smooth sample processing and timely delivery
• Provide a high level of customer service to ensure customer satisfaction
• Ensure customer's inquiries are addressed in full
• Perform any other duties from time to time as assigned by superior

Requirements:

• Minimum O level/Higher NITEC/Diploma in any discipline
• Graduates are welcome to apply as training will be provided
• Strong communication skills, with excellent organizational, administrative & problem-solving skills
• Ability to work under pressure & tight deadline
• Knowledge of SAP will be advantageous

This is a 12 Months Contract based in Singapore.

RESPONSIBILITIES

• Business Insights: Conduct impactful analyses on major revenue, product, vertical, productivity, efficiency, market opportunity data and trends. Lead communication of these insights.
• Scalable Insights: Maintain or create automated and actionable dashboards, workflows and tools that drive current and future rhythm of business actions.
• Project/Process Management: Design and execute on a standard cadence of operations while also independently developing and managing project or program plans to support key stakeholder asks.
• Hypothesis Development: Identify and solve strategic questions related to company’s largest regional business opportunities and related risks.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a numerate or business-related subject (Business Management, Finance, Statistics, Finance, Accounting, Computer Science, Mathematics, Information Systems, etc.).
• 8+ years experience in business or sales operations, analytics or planning, preference for working experience across Asia-Pacfic.
• Demonstrated problem solving experience with experience providing practical business insights from large, complex data sets.
• Proven experience in driving end-to-end strategy setting and implementation, including influencing senior stakeholder buy-in.
• Advanced spreadsheet modeling skills, and adept in Microsoft/Google office tools.
• Advanced SQL knowledge, and knowledge of at least one scripting language (R/Python). Knowledge in reproducing or scaling analyses.
• Strong communication and presentation skills to executive leadership.

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).