Job Description

Daily, weekly and monthly work planning and monitoring of all workshops operation.

To lead, manage and motivate a team of production workforce & highly productive workshops operations (both internal & sites depots)

Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.

Working together and assist the senior management and other division heads to strategize development and execution planning.

Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation

Any ad-hoc duties as assigned

Job Requirement

At least 2 years relevant working experience in a similar capacity..

Possesses driving license.

Experience in workshop management is essential.

Good interpersonal and communication skills, particularly attuned to working well with others.

Responsible, goal oriented and able to manage both direct and indirect staff.

Directly under projector director.

Handle site safety, paperworks and site condition

Manage external sub contractors to do works as per drawings

Liaise with drafters to churn out shop drawings

Ensure accuracy

Internally manage own workers of the following trade

- Bricklaying- Plastering- Tiling- Screeding- Waterproofing- Painting

- Structural works, rebar and steel

- Formworks for structure

- Electrical works

- Plumbing works

- Ceiling and partition Works

- Carpentry

- Parquet and decking

Experienced Project Manager to oversee and manage all interior design projects from inception to completion. The ideal candidate will coordinate with clients, designers, contractors, and suppliers to ensure that projects are completed on time, within budget, and to the highest quality standards.

Key Responsibilities:

• Manage all phases of interior design projects, from planning to execution.
• Coordinate with clients to understand their vision, needs, and budget.
• Liaise with designers, contractors, and suppliers to ensure seamless project execution.
• Oversee project timelines, budgets, and resources, ensuring all deliverables are met.
• Conduct regular site visits to monitor progress and resolve any issues.
• Ensure compliance with building codes, safety regulations, and industry standards.
• Ad hoc jobs.

Requirements:

• Bachelor’s Degree in Interior Design or a related field (such as Architecture, Construction Management, or Fine Arts).
• Additional certifications or coursework in Project Management, Construction Management, or Architecture can be beneficial.
• Certifications such as Project Management Professional (PMP) or Certified Interior Designer (CID) can be a plus.
• 3-5 years of experience in interior design or a related field (e.g., architectural design, construction management, etc.).
• Proven experience in managing end-to-end interior design projects, including residential, commercial, or hospitality sectors.
• Strong experience in project management, overseeing multiple projects simultaneously, ensuring they stay within scope, budget, and deadlines.

Why Join Us?

• Competitive salary and benefits.
• Opportunity to work with a top 10 interior design firm in Singapore.
• Collaborative and dynamic work environment.

• Oversees projects and ensures successful implementation of technical processes.
• Connects technical personnel with the wider organization, translating complex technical language into business terminology.
• Manages technological needs, including hardware, software, and network systems.
• Coordinates and leads teams of technical experts to deliver high-quality products and solutions.
• Formulates and leads technology-driven projects that boost business operations.
• Oversees development, implementation, and maintenance of technological company systems and processes

Responsibilities

• Research potential vendors.
• Compare and evaluate offers from suppliers.
• Negotiate contract terms of agreement and pricing.
• Track orders and ensure timely delivery.
• Review quality of purchased products.
• Maintain updated records of purchased products, delivery information and invoices.
• Monitor stock levels and place orders as needed.

Responsibilities

• Office Management: Oversee day-to-day operations, including office supplies, equipment, facilities, and maintenance. Manage office layout to improve team efficiency and productivity.
• Team Leadership: Supervise administrative staff, provide training, and set performance standards. Conduct performance reviews, encourage professional growth, and foster a supportive team environment.
• Budget Management: Prepare and manage the budget for office operations. Monitor expenses, negotiate contracts, and ensure cost-effective solutions.
• Policy Implementation: Develop and enforce administrative policies and procedures to ensure compliance and consistency across the organization.
• Communication & Coordination: Act as a liaison between departments to streamline communication and facilitate workflow. Coordinate internal and external communications, ensuring timely responses.
• Project Management: Support various departmental projects by providing logistical and administrative support. Track progress and ensure deadlines are met.
• Vendor Management: Evaluate and maintain relationships with vendors and service providers. Negotiate contracts, oversee agreements, and ensure services meet the organization's standards.
• Requires the ability to travel internationally for work.

Skills:

• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Proficiency with office software (e.g., MS Office Suite, project management tools)
• Budgeting and financial management skills
• Problem-solving abilities and critical thinking
• Ability to work independently and as part of a team

About the Role

• Oversee the development, implementation, and maintenance of IT infrastructure and AV systems for immersive event spaces.
• Manage end-to-end technology integration for interactive displays, IoT devices, network systems, and AV equipment.
• Able to lead a team of IT specialists, AV technicians, and external vendors to ensure a seamless and high-quality visitor experience.
• Collaborate closely with creative, design, and operations teams to translate experience concepts into technical requirements.
• Drive innovation by exploring and implementing new technologies (e.g., AR, VR, and projection mapping) to enhance immersive experiences.
• Ensure system reliability, security, and scalability, implementing best practices for troubleshooting and issue resolution.
• Monitor and optimize technology performance, providing technical support and guidance for event setups and live operations.
• Develop and manage IT budgets, technology procurement, and vendor relationships.

Preferred Attributes:

• Proven experience in managing IT infrastructure and AV technology in experiential or event settings.
• Strong knowledge of IoT, network systems, AR/VR technologies, and content management for interactive installations.
• Excellent leadership skills to guide cross-functional teams and collaborate with creative, design, and technical staff.
• Strategic mindset with the ability to implement scalable solutions, improve user experiences, and troubleshoot efficiently.
• Passionate about the intersection of technology and creative storytelling, with a focus on enhancing audience engagement through cutting-edge technology.

The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
   Develop a detailed project plan, including timelines, resource requirements, and budgets.
2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
   Assign tasks, set project goals, and motivate team members to meet objectives.
3. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor and manage project risks throughout the project lifecycle.
4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
   Optimize resource utilization and control project costs.
5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
   Monitor project progress and address any deviations from the plan.
6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
   Provide regular project updates and address concerns or questions.
7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
   Conduct testing and quality checks as necessary.
8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
   Ensure that changes are properly documented.
9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
   Archive project documents for future reference.
10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
    Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.
2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.
3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.
4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.
5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.
6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.
7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.
8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.
9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.
10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

JD-

· Minimum 8 years of experience in trade marketing, sales, or retail.

· Strong knowledge of sales, marketing, and business operations.

· Develop and execute trade marketing strategies aligned with business goals.

· Plan and execute online/offline promotions, product launches, and campaigns.

· Work with sales teams to ensure effective trade marketing execution.

· Ensure consistent brand messaging across all channels.

· Monitor and analyze trade marketing activities, providing insights and performance reports & manage budgets, track expenditures, and ensure ROI.

Job Title : B2C Sales and Customer Engagement Specialist

As the first hire in our sales function, the B2C Sales and Customer Engagement Specialist at

MIJ Hub offers a unique opportunity to make a significant impact as an individual contributor.

This role is perfect for someone who thrives in a customer-centric environment and is eager

to leverage their extensive retail sales experience in a dynamic and innovative setting.

In this role, you will drive sales across all MIJ brands, including student enrollment for MIJ

Hub, securing donations, and promoting product sales from Ashraf Café and Inspo. You will

engage with customers via calls, emails, and WhatsApp to close sales, upsell, and retain

customers. Additionally, you will collaborate closely with our marketing team to ensure a

seamless experience between our e-commerce platforms and sales efforts. You’ll also be

responsible for utilizing HubSpot to manage customer data, track sales activities, and

maintain accurate records.

Key Responsibilities

● Drive sales across all MIJ brands, focusing on student enrollment, donations, and

product sales.

● Engage with customers via calls, emails, and WhatsApp to understand their needs,

offer tailored solutions, and convert leads into loyal customers.

● Utilize HubSpot to manage customer data, track sales activities, and maintain

accurate records.

● Collaborate with marketing and product teams to align sales efforts with campaigns,

prepare sales materials, and ensure a seamless customer journey.

● Coordinate with other departments to support smooth and efficient sales operations.

● Implement strategies to upsell and cross-sell products, fostering customer loyalty and

repeat business.

● Address customer inquiries, resolve issues, and maintain high levels of satisfaction.

● Monitor and report on sales performance, adjusting strategies to meet or exceed

targets.

● Actively gather and analyze customer feedback to continuously improve the sales

process and offerings.

● Stay updated on industry trends and product knowledge to effectively communicate

benefits and features to customers.

Requirements

● Education: Diploma or Bachelor’s degree in Business, Marketing, Communications,

or a related field.

● Experience: Minimum of 8 years in retail sales or a customer-facing sales role, with

a proven track record of exceeding sales targets.

● Sales Expertise: Strong sales acumen with the ability to close deals, upsell, and

meet targets.

● Customer Engagement: Exceptional interpersonal skills with a talent for building

rapport and fostering long-term customer relationships.

● Communication: Excellent verbal and written communication skills, adept at

engaging with customers across calls, emails, and WhatsApp.

● Organizational Skills: Proven ability to manage multiple priorities in a fast-paced

environment.

● Problem-Solving: Strong problem-solving skills with a proactive approach to

addressing customer needs and concerns.

● Tech Proficiency: Experience with CRM systems (preferably HubSpot), and a good

grasp of digital tools to track and manage customer interactions.

● Team Collaboration: Ability to work closely with cross-functional teams, particularly

marketing, to enhance customer engagement and drive sales.

Job Type: Full Time, Permanent

Work Location: Singapore, Hybrid Role (3 days in office)

• Oversight of all operation in company, reporting directly to Director
• Make critical decisions relating to the ground management of operational assignments and manpower deployment matters.
• Train and supervise operations team to ensure compliance to established procedures and SOP.
• Support and assist project executives in commercial / contractual negotiations with professional consultants and Clients in the process of executing construction contracts;
• Monitor the implementation of commercial policies and procedures within Singapore region ensuring legal compliance;
• Provide commercial, contractual and legal support to tenders teams;
• Acts as a representative of the company on Supervisory Boards of Joint Ventures exercising executive control of Project Management Teams;
• Review the reports on the status of projects indicating current status with regards to financial situation and provide guidance and recommendations for improvement;
• Compilation and presentation of claims management strategies;
• Advise on dispute avoidance and dispute resolution strategies;

An IT Project Manager, or IT Project Leader, is a professional who oversees the implementation of IT infrastructure and software within the organisation. Their main duties include project planning, resource allocation and project implementation that is in line with the organisation’s standards and policies.

• Ensuring that all projects are delivered on-time, within scope and within budget.
• Developing a detailed project plan to monitor and track progress
• Establish and maintain relationships with internal/external stakeholders and third parties/vendors.
• Define resource allocation, work scope and responsibilities of assignee, project phases/timeline
• Drive all project personnels to work on project based on planning, ensure project direction with solid progress and accomplish in targeted requirements
• Collect statuses from project personnels, regularly summarise the updates on project statuses and to-do actions to all stakeholders.
• Define problems encountered if any and decide the alternatives/work-around time to ensure the project is delivered on time and with quality. Report and escalate to management as needed.
• Assist in organizing, attending and minute-taking of project meetings
• Maintain code integrity and organization.
• Create and maintain comprehensive records of project documentations for future use.

*

Requirements

• Possess at least a Diploma/ Degree in IT or related field of study.
• Minimum 1 or more years of proven working experiences in the relevant field, delivering IT solutions, managing and executing of IT projects.
• Fluency in English (both written and spoken) is a must.
• Strong coordination and communication skills to manage project team activities with high-quality successful project delivery experiences
• Familiar with IT Project methodologies, tools and phases of project lifecycle
• Understanding and implementation of Security and Data Protection
• Proficiency in Microsoft applications, including Word, Excel, Powerpoint
• Knowledge and experience in the project of architecting /infrastructure on a public cloud platform is a plus.
• Detail-oriented and problem-solving aptitude.
• Ability to work under pressure and meet deadlines
• A team player who is independent, patient and adaptable.

As the Supply Chain Manager, your primary responsibility is to oversees the supply chain process, ensuring efficient and effective planning, distribution and returns of products. You will work closely with the procurement and commercial team to drive supply and demand management to optimize inventory turnover. You will also manage the end-to-end logistics and warehousing to ensure operational excellence with continuous optimization of cost.

DUTIES & RESPONSIBILITIES

Supply & Demand:

•Establish and drive demand management process with cross-functional teams to continuously improving forecast accuracy and to optimize inventory turnover

•Lead and drive healthy inventory with commercial and retail teams to boost sales and reduce stock obsolescence

•Manage end-to-end demand and supply planning activities to reduce lead time, variability and disruption in the end-to-end Supply Chain

•Collaborate with commercial, retail and finance leader to understand business needs and requirement to support business growth

•Oversee sales support team to improve operational process for non-retail sales and to ensure on-time delivery

•Support new countries (e.g. Indonesia) on stocks import from Singapore and liaise on documentation, shipping timeline, vendor communication

•Lead initiatives to achieve optimal inventory turnover in order reduce working capital requirements and external warehousing costs

Logistics & Warehouse:

•Plan, direct, and control all inbound to outbound logistic operations, from receiving, picking, transportation, and warehouse to distribution

•Liaise with logistics service provide/forwarders and vendor/suppliers on delivery dates and delivery mode

•Manage and measure import/export logistics and operation flow to drive continuous improvement for cost/quality and to achieve supply agility and stability

•Ensure smooth operation of import & export, ensure the compliance of importing/exporting regulations in different market

•Oversee Warehouse Manager in warehouse management (operations, storage & capacity) to support retail, e-commerce wholesale, corporate and export sales

•Ensure stock/inventory accuracy including enforcing cycle count/stock check and investigation on stock discrepancy

•Set up standards and processes to ensure products are stored, handled, and distributed to customers and retail outlets, ensuring on-time delivery

•Establish KPIs to effectively manage and measure the performance of logistics and warehouse operation and to ensure operational excellence with continuous cost optimization

Inventory Management & Audit:

•Oversee Inventory Team on accurate inventory processing including timely month-end closing and manage inventory costing including landed cost input

•Develop and execute inventory policies to ensure stock availability, optimize inventory turnover and minimize inventory obsolete

•Manage and improve defective/product claims processing to reduce lead time and manage customer expectations

•Lead stock audit (for warehouse & outlets) and processes to ensure stock integrity including investigation on stocks discrepancy

•Prepare inventory processing reports to monitor performance and detect irregularities Budget Management & Performance Monitoring:

•Take ownership of the P&L and budget for all non-retail sales initiatives

•Establish key performance indicators (KPIs) and regularly monitor business development activities against budget and forecast

•Prepare and present comprehensive reports on business development initiatives, successes, and challenges

Team Leadership & Stakeholder Management:

•Manage and coach team managers and members in day-to-day task and execution and building a talent pipeline for regional growth

•Work closely with other Head of Departments, promoting creativity and collaboration. Coordinate with other departments to ensure alignment with overall company goals

Operation Systems & Processes:

•Manage end-to-end supply chain workflows and monitor adherence to SOPs

•Lead and implement new SOPs and systems to elevate work processes and efficiency

•Conduct process performance monitoring, reporting, analysis and work closely with related departments to ensure efficiency

REQUIREMENT:

•Degree holder, preferred graduated in supply chain management or related disciplines

•At least 10 years of relevant experience, preferably from FMCG environment, with 3 years or above in managerial capacity preferred

•Familiar with WMS, X-Enterprise and experienced with Oracle Enterprise systems

•Good command of both written and spoken English

•Good business acumen to optimize supply chain value-chain to deliver business goals

•Process orientated and passionate to problem solving and dare to challenge the norm to drive positive changes

The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

We are looking for a Finance & Accounting Manager that is able to lead a small team in managing end-to-end financial processes. He/she should be knowledgeable in budgeting, forecasting and ensuring compliance with financial procedures are met while liaising with external auditors and tax consultants. This role manages both the financial operations and also accounting functions required.

Do note that this is a fully onsite role, based in our Singapore HQ.

Responsibilities:

• Grow and manage a team to oversee end-to-end financial processes, including payments, collections, month-end, and year-end account closing activities.
• Responsible for reviewing reconciliation schedules, journals, invoices, payment listings, audit schedules, monthly/quarterly/annually GST/VAT reporting, withholding tax, group reporting package, and management reports prepared by the team.
• Spearhead budgeting, forecasting, and financial analysis processes.
• Cooperate with other departments in resolving daily affairs related to accounting.
• Ensure internal controls and financial procedures comply with the policies.
• Liaise with external auditors for yearly audits, corporate secretary, bankers, and tax consultants when required.
• Involve in tax planning and optimization process, administration of government grants, and incentive schemes.
• Identifying process improvements and enhancements in internal controls and data automation
• Assist in new processes and system implementation when required.
• Perform ad-hoc and administrative duties as and when assigned.

Requirements:

• Degree in Accountancy or relevant accountancy professional qualification with at least 3 years of relevant experience.
• Knowledge of XERO accounting system and advanced Excel spreadsheet/Google sheet skills preferred.
• Good understanding of financial regulations/accounting standards.
• Well-versed in cross-border finance and accounting matters and settlements via multiple currencies.
• Ability to multi-task and work under pressure with tight deadlines.
• Possess excellent communication skills and works well across different departments in an organization.
• Possess strong analytical & problem-solving skills, hands-on characteristics, passion for growth, and meticulousness with a high level of integrity.

Responsibilities:

• Develop and implement a comprehensive performance management strategy aligned with the goals and objectives of the Consumer Group Business and market trends.

• Collaborate with Consumer Leadership Team to define long-term goals, priorities, establish a robust system for monitoring and reporting on key performance indicators (KPIs) for the Consumer Group Business.

• Utilize data analytics and conduct thorough analysis of market trends, competitive landscape, and customer behaviour to identify opportunities and threats. Provide regular updates to senior leadership on performance against targets and recommend corrective actions when necessary.

• Lead the development of annual operating plans for the Consumer Group Business, ensuring alignment with corporate goals and objectives.

• Collaborate across various functions within the Consumer Business Group and other key stakeholders to meet overall company objectives and budgeting/forecast exercise

• Work closely with finance and other relevant teams to monitor and report on budget performance, identifying areas for improvement and efficiency gains.

Qualifications

• Bachelor's degree

• Minimum of 5 years of experience in performance management, business analytics, or a related role within the telecommunications or consumer services industry.

• Strategic thinker with the ability to translate data insights into actionable strategies

• Strong analytical and problem-solving skills with proficiency in data analysis tools

• Excellent communication and presentation skills.

• Strong teamwork and collaboration skills.

Desired Skills and Experience:

• Experience with strategic planning frameworks and methodologies.

• Strong quantitative skills and experience with data analysis.

• Experience with financial modelling

Roles & Responsibilities

Brief description of the Restaurant

Welcome to savor a spicy dish from the melting pot of modern Indian Cuisine, along with some Arabic

Job Descriptions

Operational Management:

• Oversee day-to-day restaurant operations, including opening and closing procedures.
• Monitor and maintain food quality, presentation, and consistency to meet or exceed guest expectations.
• Manage inventory, ordering, and stock control to ensure adequate supplies and minimize wastage.
• Ensure cleanliness, organization, and safety standards are upheld throughout the restaurant.

Staff Leadership and Development:

• Recruit, train, schedule, and supervise front-of-house and back-of-house staff.
• Foster a positive work environment, promote teamwork, and provide coaching and feedback to enhance employee performance.
• Address staff conflicts and performance issues, taking appropriate disciplinary actions when necessary.
• Develop and implement training programs to improve staff skills and knowledge.

Customer Service:

• Interact with guests, handle complaints, and ensure a high level of customer satisfaction.
• Monitor guest feedback and reviews, making necessary adjustments to enhance the dining experience.

Financial Management:

• Develop and manage budgets, track expenses, and ensure financial targets are met.
• Analyse sales data, trends, and financial reports to make informed decisions that drive profitability.
• Control costs by optimizing inventory, labour, and operational efficiency.

Marketing and Promotion:

• Develop and implement promotions, events, and marketing strategies to attract and retain customers.
• Utilize social media and other platforms to engage with customers and promote the restaurant's offerings.

Job Requirements

• 5 year of experience in simillar position
• Proven experience as a Restaurant Manager or in a similar role within the food and beverage industry.
• Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.
• Excellent communication skills.
• Proficiency in restaurant management software and point-of-sale systems.
• Solid understanding of financial management, including budgeting and cost control.
• Knowledge of food safety and hygiene standards.
• Flexibility to work evenings, weekends, and holidays as needed.

This role supports EAG, GB and Carriers Sales by managing complex end-to-end bid process to optimize revenue and margin. Performs as the coverer during Director, Bid and Commercial Operations absence to provide support to team members in their bids

Make an Impact by:

• Lead and manage end-to-end bidding pursuit process. Be the overall-in-charge of RFP document development, preparation and to ensure high quality proposals are submitted on time.
• Direct the pursuit strategy to properly position the firm’s market leadership, capabilities, resources, and overall credentials to win the new business opportunity.
• To perform effective engagement with bid stakeholders, customers, overseas offices and partners for bid submission.
• Work closely with Sales to understand customers’ requirements and business environment in order to formulate bid win strategies and value proposition for proposals.
• Manage and negotiate with partners and vendors’ on commitments and commercial terms.
• Ensure bid proposals adhere to finance and legal guidelines; Manage risk log and mitigation plan.
• Drive commercial strategy and manage customer contract and commercial deliverables
• Work with Pricing and Finance stakeholders to ensure proposed pricing is in line with overall bid strategy, establish pricing structure that meets business/corporate target margins and have gained internal approvals for customer submission.
• Facilitate deal presentation and contract negotiation with customers.
• Assess and address commercial and contractual risks relating to the bid being worked on, manage risk register for strategic and complex bids and work with stakeholders on mitigation strategies.
• Monitor bid trends, maintain reporting on current bid activities, business drivers and future market trends
• Plan and drive bid related digitalisation initiatives
• Gather and analyze feedback from completed bids to identify areas for improvement. Track win/loss outcomes and integrate learnings into future bids to enhance success rates.

Skills for Success:

• Degree in Business Studies, Engineering or Economics
• Minimum 6 years relevant working experiences
• Previous bid management experience in IT-related or telecommunication industry
• Experienced in Project Management Skill, Demonstrating Contract Negotiation Skill and Financial Analysis and Modelling
• Good to be certified in the following:

1. PMP Accreditation
2. APMP Accreditation
3. IACCM Accreditation​​​​​​​

Job Description & Requirements

• Commercial & Residential experience
• Ability to handle site requirements
• Liaise with clients & site coordination
• Experienced or have demonstrated knowledge, skills and abilities to perform responsibilities in interior furnishing industries
• Good interpersonal and communication skills
• Looking critically at potential partner relationships
• Implementing marketing plans
• Suggesting marketing solutions to development teams
• Managing product life cycles
• Organizing media coverage
• Assessing employee capabilities
• Demonstrating marketing knowledge and skills
• Researching new marketing trends

About the role:

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

Salary Range: $4,800 to $5,200 (Depending on experience)

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Purpose of Role:

The IT Projects and Operations Manager is responsible for leading and overseeing the day to day technology operations and project application deliveries.

The main responsibility is to ensure that all project management, deliverables and supported operational work including applications and productivity tools are met with the business objectives.

Role Responsibilities:

• Overall in charge of entire project landscape of application projects and operational management.
• Accountable for the day to day organisational technology productivity and ensuring end to end service delivery and management.
• Provide strategies and lead implementation for the efficient management of IT project operations.
• Manage team’s project and operational day to day activities
• Oversee incident, problem, and change management and production readiness for new environments
• Ensure the level of service to customers/clients, availability metrics, analyse trends, and determine appropriate actions where applicable.
• Incident Management: delivery of 24x7 high performance service, reduction of incidents (zero incident strategy), minimize recovery times.
• Problem Management: structural resolution of incidents by delivering final fix based on RCA, leverage the problem management globally, reduce investigation time, drive improvement plans.
• Oversee the operations/ support/management of products/systems/ applications/services in meeting business objectives/ goals.
• Manage related IT procurements, assets and audits
• Oversee vendor relationships; ensure timely/accurate communication and resolution of issues
• Ensure compliance with well-defined enterprise technology delivery practices and standards and project management disciplines.

Requirements:

• Relevant experience in Enterprise Application Project Management Experience
• Have manage teams and carries a strong leadership mantle.
• Familiar with platform based large-scale IT ecosystems.
• Good technical knowledge in software applications
• Experience in handling project schedules, budgeting, delivery and management
• Strong vendor and internal stakeholders management skills
• Demonstrate experience in project life cycles
• Self-driven and motivated
• Possess analytical mindset
• Working knowledge of Agile, DevOps methodology and tools
• PMP and ITIL Certification preferred
• Familiar with Jira knowledge management platform is preferred
• Familiar with EduTech is an advantage

The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Salary Range: $3,500 to $4,000 (Depending on experience)

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Key Responsibilities:

Helpdesk Support:

• Provide first-level support through Freshdesk, ensuring timely and effective resolution of customer inquiries and technical issues.
• Troubleshoot and resolve system and CRM-related problems.
• Escalate complex issues to relevant technical teams when necessary.

Customer Service:

• Act as the front-line representative for customer interactions, ensuring a positive experience.
• Address customer concerns and provide solutions in a professional and courteous manner.
• Maintain up-to-date knowledge of our products and services to assist customers effectively.

Operational Support:

• Support operations within the technical business units, ensuring smooth workflows and processes.
• Assist with the implementation and maintenance of system and CRM tools.
• Collaborate with technical teams to understand operational requirements and provide necessary support.

Administrative Duties:

• Perform general administrative tasks, including documentation, reporting, and scheduling.
• Manage and organize records and databases related to customer support and operations.
• Assist in the preparation of reports and presentations for management.

Collaboration and Product Enhancement:

• Partner with business units to identify areas for product improvement and enhancement.
• Provide feedback and insights from customer interactions to help refine products and services.
• Participate in team meetings and contribute to discussions on product development and innovation.

Requirements:

Experience:

• Minimum of 2 years experience in a helpdesk support role.
• Proven experience with Freshdesk and CRM systems preferred.

Skills:

• Strong customer service orientation with excellent communication and interpersonal skills.
• Proficiency in troubleshooting and problem-solving.
• Ability to manage multiple tasks and prioritize effectively.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Key Responsibilities:

• Support Marketing Operations: Assist in daily marketing tasks to ensure smooth operations and department efficiency, taking on ad hoc duties as needed.
• Social Media Engagement: Assist in managing inquiries and content across our social media platforms, including Facebook, to attract and grow our online community.
• Enhance Customer Relations: Maintain and update our CRM database for accurate customer information, helping facilitate effective communications.
• Live Stream Coordination: Assist various live streaming activities, including order fulfilment, stock transfers, and more
• Resolve Customer Queries: Address customer questions and complaints promptly, ensuring high satisfaction with effective solutions.
• Prepare Product Lists: Update product listings for various marketing campaigns, showcasing our offerings to attract potential customers.
• Event Support: Provide administrative support for local events and roadshows, contributing to their successful execution.

Qualifications:

• Education: Diploma in Marketing, Communications, or related field.
• Experience: Fresh grads or candidates with no prior experience are welcomed to apply.
• Skills: Strong communication skills, familiarity with social media platforms, and basic CRM knowledge. Experience with live streaming or event coordination is a plus.
• Attributes: Proactive, organized, and customer-focused, with a creative flair and a keen eye for detail.

Allowance + Commission + Off-in-lieu

Responsibilities

• Assist project manager in coordinating, managing the set-up and production of the project on-site, ensuring the delivery of a high-quality project
• Coordinate and management of events/project, including logistics arrangement, application of relevant licences and approvals from regulatory bodies and venue management
• Co-ordinate and liaise with both clients and suppliers to ensure smooth implementation of projects
• Assist in projects planning, organising, and executing
• Assist in setting, communicating and maintaining timelines and priorities on every project
• Travelling to onsite inspections and project managing event
• Any other ad-hoc duties as and when required by the management

Requirement

• Minimum ‘O’ level/ITE Certificate or equivalent
• Being able to work in a team and having good problem-solving skills are important attributes
• Must be independent, passionate, and responsible towards work
• Good interpersonal and communication skills with an eye for detail
• Resourceful, flexible and responsive in dealing with people
• Ability to work under pressure, short deadlines and extra hours if needed on assignments
• Competent in MS Office applications and computer skill
• At least 2-3-year relevant working experience (service industry preferably)

Description

The Senior Product Manager will be responsible for providing strategic direction, product feature prioritization, product costing, while working closely with customers and sales specialist team for GTM initiatives to drive new sales.

Responsibilities
• The person must not only be knowledgeable of product development and management tools, but also able to put forth fresh perspectives and innovative strategies to drive product portfolios GTM.
• Responsible for Internet, IP Transit and CleanPipe services, product line strategies including go-to-market strategy, roadmap and executions.
• To manage and drive product lines budget/revenue target by close collaboration with sales and marketing on the GTM plan, customer acquisitions and pricing strategies.
• Manage financial targets for the product portfolio, including revenue, profit margins, and growth metrics. Develop and execute strategies to meet or exceed these financial goals
• Partner network sales specialist team to drive performance metrics for Enterprise Connectivity service line. Partner and collaborate with other division stakeholders Engineering team and Information Services to ensure smooth operations for connectivity.
• To have in depth understanding of competitive information, technology trend, develop insights and assess potential impacts to develop comprehensive business strategies for product, positioning, packaging and pricing.
• To collaborate with functional team (internal and external stakeholders) for the executions of product line roadmap, enhancement plan as well as product performance to meet customer requirements.
• Strong ability to build new product business case by analysing market requirements, technology trend, potential ROI and sales channel to secure resources, capex and opex for new product creation.
• To drive product related process efficiency and improvement to sales enablement with enhancing Customer Experience in mind.
• Planning and coordination of service migrations, supported by the Operations, Project Management, and Product Systems Platforms teams.
• Support initiatives to improve customer experience for users of our products and services

Qualifications

• Bachelor’s degree or Diploma in Computer Engineering/IT or related discipline
• At least 8 years of relevant working experience in the Telco, ICT arena - IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure
• Familiar and conversant in Telco services – Domestic and Global – Internet, IP Transit, DDOS Mitigation, MetroEthernet, MPLS, SD-WAN
• Network and SI solutioning preferred
• Ability to perform independently and interface with customers, partners and account team
• Good knowledge of consulting frameworks and methodologies
• Excellent presentation/communication skills (written and verbal)