Main Responsibilities:

• Oversee Test Operations
• Focus on production efficiency, quality control, and resource optimization.
• Drive adoption of world-class manufacturing practices.
• Implement strategies for operational and performance excellence.
• Continuously upgrade human resources, processes, and technology for the ATS team.
• Ensure high employee engagement through motivation, coaching, and training.
• Lead projects and teams to achieve company goals.
• Collaborate on improvement roadmaps with other departments.
• Manage costs for productivity enhancement and process improvement.
• Develop and enforce SOPs, conduct regular audits, and monitor KPIs.
• Collaborate directly with customers for operational enhancements.
• Ensure safety and security protocol compliance.
• Chair the Safety Committee to uphold safety standards.

Requirements:

• Diploma/Bachelor's or Master's degree in relevant field.
• Substantial experience in service-level testing and leadership roles.
• Expertise in testing methodologies and tools.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Proven leadership and management capabilities.
• Relevant certifications such as ISTQB or PMP is a plus
• Familiarity with the industry/domain and commitment to continuous learning.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

We are looking for a dynamic and proactive Sales Executive to join our chemical industry team. This role is essential for helping our company's sales growth while ensuring the smooth execution of orders and effective management of logistics. The ideal candidate will not only be the primary point of contact for our customers but also assist in operational processes and collaborate with the accounting department to manage accounts receivable and payable. This position requires excellent communication skills, a strong understanding of the chemical industry, and the ability to multitask across different functions.

Responsibilities

Customer Relationship Management:

• Establish, develop, and maintain positive business and customer relationships, understanding their needs and providing tailored solutions.
• Actively engage with new and existing customers through various communication channels to identify and secure sales opportunities.
• Provide clear, effective communication regarding products, prices, and availability to customers.
• Understand customer needs and requirements to offer suitable solutions.

Sales And Order Execution

• Process customer orders accurately and efficiently, ensuring all sales orders are entered into the system with correct information.
• Coordinate with the production and supply chain teams to ensure timely fulfillment of orders.
• Monitor the status of pending orders and provide updates to customers as required.

Logistics And Operations Assistance

• Coordinate with the logistics team to ensure timely deliveries and manage logistics-related issues.
• Assist in operational tasks to improve efficiency and effectiveness in the delivery of our products and services.
• Resolve any arising problems or complaints regarding sales, delivery, or payment.
• Assist in the development and implementation of logistics strategies to optimize delivery and distribution processes.

Financial Coordination

• Work closely with the accounting department to manage accounts receivable and ensure timely payments from customers.
• Assist in managing accounts payable, including verifying and reconciling invoices for services and goods related to sales activities.

Market Analysis And Reporting

• Keep up-to-date with industry trends, market conditions, and competitor activities.
• Prepare sales reports and forecasts, providing insights into sales performance and market opportunities.

Requirements

• Proven experience as a Sales Executive, preferably in the engineering ndustry or a related field. Atten to details will be important for this role.
• Strong ability to communicate, present, and influence key stakeholders at all levels of an organization.
• We seek Mandarin-speaking candidates who are required to serve Mandarin-speaking clients.
• Proficiency in Microsoft Office and data analysis tools.
• Understanding of supply chain, logistics, and basic accounting principles.
• Ability to handle multiple projects simultaneously and work under pressure.
• Bachelor degree in Engineering, Business Administration

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

New Concept Coming Soon

The job scope for a bar manager typically includes a wide range of responsibilities that ensure the smooth operation and profitability of the bar. Here are some key aspects of the role:

1. Staff Management: Hiring, training, scheduling, and supervising bartenders, servers, and support staff. Ensuring that all staff adhere to policies and procedures, and maintaining a positive work environment.
2. Customer Service: Overseeing the customer experience to ensure high levels of customer satisfaction. Handling customer complaints and issues promptly and professionally.
3. Inventory and Supply Management: Monitoring and ordering bar supplies, including alcohol, mixers, garnishes, and other consumables. Managing inventory levels to minimize waste and maximize profitability.
4. Menu Planning and Development: Creating and updating drink menus, including specialty cocktails, seasonal offerings, and pricing strategies. Collaborating with the kitchen for food and drink pairings if applicable.
5. Financial Management: Setting and managing budgets, tracking expenses, and ensuring cost control measures are in place. Maximizing revenue through effective pricing strategies and promotions.
6. Compliance and Safety: Ensuring compliance with health and safety regulations, as well as liquor laws and regulations. Maintaining cleanliness and sanitation standards in the bar area.
7. Marketing and Promotion: Developing and implementing marketing strategies to attract customers and increase bar sales. This may involve social media management, promotions, and events planning.
8. Bar Maintenance: Overseeing maintenance and cleanliness of bar equipment, fixtures, and facilities. Arranging repairs or replacements as needed to ensure smooth operations.
9. Sales and Revenue Tracking: Monitoring sales trends, analyzing data, and generating reports to evaluate performance and identify areas for improvement.
10. Leadership and Team Development: Providing leadership, motivation, and guidance to bar staff. Conducting regular staff meetings, training sessions, and performance reviews.

Overall, a bar manager plays a crucial role in managing all aspects of a bar's operations to create a welcoming atmosphere, drive profitability, and ensure a positive experience for both customers and staff. Adaptability, strong organizational skills, and a passion for hospitality are key attributes for success in this role.

Please email CV with recent photo to [email protected]

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow. Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

We are looking for a Technology Risk Management (TRM) Program Manager on a 12-month contract term (with the possibility of extension / conversion).

Roles & Responsibilities:

Governance, Risk & Compliance:

• Enhance organizational efficiency by realigning Risk and Control resources within T&I.
• Serve as the main contact for managing Risk and Control requests, both internal and external.
• Oversee key Risk and Control projects, establish a project management office, and handle the Risk and Control budget.
• Implement efficiency programs for Risk and Control and develop measurable performance metrics.

Strategy:

• Understand business and ITSR strategies.
• Facilitate management meetings to create and manage the Risk and Control strategy in line with regulations.
• Document and track progress on Risk and Control initiatives and gather feedback for necessary changes.

Steering & Governance Committees:

• Schedule and track Governance Committee papers related to ITSR.

Business:

• Understand Technology Risk and the three lines of defense in Technology and Innovation.

Processes:

• Ensure adherence to team and Governance & Change processes for Risk and Control.

Risk Management:

• Interpret risk data, identify issues, and ensure effective risk management.
• Create and manage the Risk and Control scorecard and implement a communication model for Risk and Control.

Regulatory & Business Conduct:

• Identify, escalate, and resolve risk and compliance issues collaboratively.

Communication and Engagement:

• Manage communications and engage with stakeholders.

Key Stakeholders:

• Build and maintain networks, manage external vendors, and align with senior stakeholders including the COO, Chief Risk Officer, Head of IT, Head of Information Security, CEO Office, and Legal & Compliance Department.

Requirements and Skills:

• At least 7 years of relevant experience with at least 4 years in within the financial services industry. Background in management consulting, technology, banking or financial services preferred.

• Familiar and hands-on experience in effecting MAS regulatory guidelines (e.g. MAS TRM Notice & Guidelines, Outsourcing guideline, Business Continuity, etc);

• Good project management experience

• Effective communication, presentation, and organizational skills are criteria. Strong presentation skills

• Experience operating in a risk or control role is an advantage.

• Able to articulate problem statement, conceptualize solutions and getting buy-in

• Experienced with setting up and executing transformation initiatives

• Ability to develop and implement effective change management and communication strategies, with a focus on enabling transformation

• Proficient with gathering, modelling, and analyzing data to test hypotheses and quantify opportunities

• Independent, adaptable, proactive, and highly empathetic, with excellent analytical, communication, organizational and problem-solving skills.

• Highly driven and independent.

• Proven track record on the ability to develop good working relationships.

Argyll Scott Consulting Pte Ltd

• Discover profitable suppliers and initiate business and organization partnerships
• Negotiate with external vendors to secure advantageous terms
• Approve the ordering of necessary goods and services
• Finalize purchase details of orders and deliveries
• Examine and test existing contracts
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Collaborate with key persons to ensure clarity of the specifications and expectations of the company
• Foresee alterations in the comparative negotiating ability of suppliers and clients
• Expect unfavorable events through analysis of data and prepare control strategies
• Perform risk management for supply contracts and agreements
• Control spend and build a culture of long-term saving on procurement costs

Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement
• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
• Talent in negotiations and networking
• Good knowledge of supplier or third party management software
• Aptitude in decision-making and working with numbers
• Experience in collecting and analyzing data
• Strong leadership capabilities
• BSc degree in supply chain management, logistics or business administration

The Operations Manager is responsible for providing the overall direction of the organisation within the guidelines set up by the directors. He strategizes and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He also represents the organisation in meetings with clients, investors and business partners.

He is expected to be at our project sites and build relationships with our clients and Operations Executive as part of his role.

This requires him to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Critical Work Functions:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

Oversee the conduct and review of contingency plans
Endorse emergency and crisis management response plans, processes and procedures
Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirement:

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.

· At least 4 year(s) of working experience in the related field is required for this position.

· Preferably Managers specializing in General Work (Housekeeper, Driver, Dispatch, Messenger, etc) or equivalent.

· Full-Time position(s) available.

Responsibilities:

1. Customer Satisfaction and Loyalty:

• Develop and implement strategies to ensure high levels of workplace satisfaction.
• Establish and monitor SLA related to workplace experience.
• Gather and analyze users feedback to identify areas for improvement.

2. Workplace Experience Design and Improvement:

• Oversee the workplace experience for users.
• Implement innovative solutions to improve productivity, collaboration, and overall user satisfaction.

3. Leadership of Customer Experience and Service Teams:

• Lead and manage customer experience and service teams, including desktop support, IT services desk, and VIP support.
• Foster a culture of excellent customer service and continuous improvement.
• Provide guidance and support to team members, ensuring alignment with organizational objectives.

4. Team Management and Financial Oversight:

• Recruit, train, and manage team members effectively.
• Monitor team performance and implement performance improvement strategies.
• Manage the department's budget, track expenses, and ensure profitability.

5. Accountability for Service Delivery:

• Take ownership of service delivery performance, meeting and exceeding customer expectations.
• Proactively identify and address service delivery issues to maintain high standards.
• Work closely with teams to anticipate future demand and scale resources accordingly.

6. Process Analysis and Optimization:

• Analyse internal processes to identify areas for optimization.
• Develop and implement strategies to improve service delivery efficiency.
• Regularly review and update processes to align with industry best practices.

7. Reporting to Management:

• Provide accurate and regular reports to the management on the performance of service delivery.
• Present key metrics, trends, and insights to support data

Experience:

1. Technical Knowledge:

• Demonstrated technical expertise in supporting end-user devices.
• Proficiency in Microsoft technologies, including O365, Active Directory, Intune, and Azure AD.

2. Operational Ability:

• Proven operational skills in managing diverse, large-scale environments.
• Ability to navigate and oversee complex IT infrastructures effectively.

3. Vendor Management:

• Experience in dealing with third-party-provider services.
• Capability to manage relationships with external vendors and service providers.

4. Service Delivery Expertise:

• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery.
• ITIL certification demonstrating a strong foundation in IT service management.
• Proven experience in people management and leadership roles.
• Ability to inspire and lead teams towards achieving service delivery goals.

5. Organizational Skills:

• Strong organizational skills to manage and streamline service delivery processes.
• Ability to coordinate and prioritize task efficiently in a dynamic environment.
• Solid resource planning skills to optimize team efficiency.
• Proven ability to identify, analyze, and solve problems effectively.

6. Proactive Attitude:

• Readiness to demonstrate a proactive attitude towards anticipating and addressing customer needs.
• Ability to implement preventive measures and improvements to enhance the customer experience.

7. Communication Skills:

• Excellent verbal and written communication skills.
• Ability to articulate complex technical issues in a clear and understandable manner.

Qualification:

• Bachelor’s Degree or Diploma in Information Technology, Computer Science or a related field.
• ITIL Certification

• Leadership: Provide direction, vision, and guidance to their team.
• Decision Making: Make decisions that affect the team's goals and objectives.
• Planning: Develop strategies and plans to achieve organizational goals.
• Organizing: Allocate resources, assign tasks, and coordinate activities within the team.
• Communication: Ensure clear and effective communication within the team and with stakeholders.
• Motivation: Inspire and motivate team members to perform at their best.
• Problem Solving: Address conflicts, challenges, and obstacles that arise within the team.
• Performance Management: Evaluate and monitor the performance of team members.
• working hours 6pm to 3am may include weekend and public holidays

Business development managers play a crucial role in the success of an organization. These professionals generate new sales leads, negotiate client pricing, and forecast sales revenue, all to support one of the most important business development manager responsibilities — helping organizations maximize their profits.Business development managers play a crucial role in the success of an organization. These professionals generate new sales leads, negotiate client pricing, and forecast sales revenue, all to support one of the most important business development manager responsibilities — helping organizations maximize their profits.