Job Description & Requirements

1)Will be the person in charge to ensure good customer experience.

2)Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

3)To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with company policies and procedures.

4)Oversee daily operation and manage a team of service crew.

5)Able to train team to up-sell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

6)Versatile in different job roles and hands on operations.

Requirements :

1) Above 3 years of F&B experience in managing/leading a team of people

2) Above 2 years of F&B operations experience in hotel restaurants (Indian food) is a must

3) Possess a bachelor degree from any faculty

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow

6)Positive attitude with a strong sense of communication with customer. Mainly Tamil and Hindi speaking customers patronise our restaurant at Little India.

Kindly ensure to fill the questionaire accurately and have your updated CV in your profile.

Only shortlisted candidates will be notified.

Job Description

• Provides leadership for customer operation specialists in order fulfilment with extended responsibilities in quota credit, collections and contracts.
• Accountable for ensuring strong compliance to SOX/ISO regulations and Company Standards of Business Conduct.
• Executes Strategic Intent and implementation of the organization/ business strategic plan. Works closely with Global Functions to ensure strong alignment and delivery to meet regional strategies. Direct design, development, and implementation of organization programs.
• Leads the Organization to meet the high standards expected related to Customer Satisfaction/ACX, Employee Satisfaction/LS, Service Level Agreement/Turn Around Times, and responsiveness to inquiries, operational and financial metrics and upholding policies & procedures. Drives a culture of collaboration, focus and customer intimacy.
• Plans, organizes, directs and controls the activities and resources required to provide innovative business solutions to the defined businesses partners and customers. Builds a culture of innovation and drives changes that improve the effectiveness and efficiency of the organization to meet customer and business goals.
• Responsible for upholding and driving Company’s culture & core values to build a sense of community within the operation and partner organizations.
• Executes plans to ensure the organization has the individual and overall capabilities meet future operational needs and builds a culture where employees are engaged & committed.
• Collaborates with Business Partners in Finance, Order Fulfillment, Sales and other functions to solve problems and provide efficient and streamlined best-in-class service to Company’s customer.
• Ensures progressive expansion of the organization´s scalability and steady productivity gains.

Qualifications

• Bachelors or Master Degree in Business Management or equivalent plus demonstrated industry experience integrating the resources of several complex departments or functions
• Typically has 5 years of managerial experience
• Demonstrated ability to lead and transform multi-national organization, build motivated and engaged teams, and sustaining a positive work culture
• Experience in setting a clear and aligned organizational vision
• Demonstrated ability to define and execute strategic plans
• Established track record to define and implement strategies and programs that benefit your area of expertise
• Demonstrated ability to collaborate cross-functional to improve processes and provide critical problem resolution
• Experience working in an audit environment governed by SOX, ISO, and other audit regulations
• Proven ability to lead large teams and ensure operational excellence across the entire organization
• Customer Services/Operations experience preferred
• WW or strong Regional experience preferred
• Excellent verbal and written communication skills
• Experience to manage a multi-national team is a plus

Key Account Executive (FMCG Health & Beauty)

Location: Woodland

Salary : $3000 - $3500 + Commission

Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Formulate strategic plans and initiatives aimed at bolstering business channel expansion.
• Manage sales accounts, catering to various sectors including general trade, convenience stores, wholesalers, modern trade, and food service, with a focus on nurturing strong customer relationships.
• Drive the acquisition of new accounts and the promotion of existing and new products to both current and prospective clients.
• Meet sales objectives by achieving targets, managing channels effectively, and controlling costs.
• Develop and implement sales promotion strategies and budgets to surpass channel sales goals.
• Generate comprehensive sales reports for management review.
• Optimize resource allocation within the sales budget for maximum efficiency in designated channels.
• Conduct regular field visits to ensure route coverage, monitor competitor activities, and identify growth opportunities.
• Inform sales channel clients about new products and promotions to stimulate increased sales.
• Establish and maintain an efficient outlet servicing schedule to meet or exceed sales targets.
• Collaborate with the Marketing team to execute effective sales activities and promotions, enhancing product visibility and consumer engagement.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job Description:

• Reports directly to the Managing Director to oversee the sales' portfolio and responsible for substantial growth of market in Singapore.
• Define strategies branding position, market segment and action plan.
• Planning product line-up and unique selling points (USP) of all car models.
• Monitor market conditions and competitor activities and products, analysis and recommend strategies to counteract to improve sales.
• Prepare yearly target and sales plan (yearly and periodic forecast).
• Work closely with distributor and customer to grow sales pipeline and to develop marketing and CRM activities for passenger vehicles.
• Develop products and enhance competitiveness through effective pricing, specification management, and targeted communication in the respective markets.
• To liaise with other departments of HQ to ensure synergy and alignment between sales and other functions scope.
• Other duties as assigned by the Managing Director.

Requirement:

• Possess Class 3 driving license.
• Bachelor Degree in Business Management, Marketing, Engineering or Equivelant.
• Minimum 5 years' experience in sales, product planning, pricing and connectivity within the automotive industry.
• Proficient in communicating relevant information to all levels within an organization.
• A good team-player, with strong negotiation, networking and client-retention skills.

Customer Care Officer (Marketing & Sales Support)

• Salary: $2,200 - $2,800
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Main Duties & Responsibilities:

• Report directly to Operation Manager
• Overall responsible and in charge of the branch’s smooth operations. This includes achieving daily branch sales target, meeting all staff (including SM, therapists and CSOs) monthly target, managing of staff’s leave applications approve staff’s OT, staff’s punctuality, staff’s appraisal, planning and updating on roster, update staff on all current promotions, making cold-calls to customers, handling customer’s complaint, staff’s grievances, branch’s cleanliness and etc;
• Sharing of knowledge to staff, perform staff training and coaching on effective practices regularly in relation to daily operations matter, sales pitch on products and treatments, customer service and etc;
• Empower staff to accomplish task and achieve desired goal;
• To motivate staff in building team work, ensure good communication among staff and foster a positive working environment;
• To establish good relationship and provide excellent service to customers; and
• Perform any other ad-hoc duties and other matters as assigned by the management

Requirements:

• Min. 8 years' experience in the beauty wellness industry with proven track record in sales target
• Independent, motivated, optimistic and possess initiative
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with colleagues and have strong leadership capabilities
• Willing to work retail hours (shift work, weekends and public holidays)
• Passionate about the beauty and service industry
• Attractive package will be offered (including basic salary, commission and incentives)

Job Descriptions

• Report directly to Branch Sales Manager
• Responsible to deliver and provide Quality Services.
• Responsible for Sale of courses packages, services & products
• Assist managers calling cold-calls to customer
• Responsible for upkeep/handling of the machinery of the salon equipment.
• To fulfil the salon duties whenever assigned
• To fulfil the cleanliness standards of respective room whenever assigned.
• Assist Managers to fulfil branch sales.
• Discuss with Managers regarding customer needs
• To achieve personal sales target.
• To follow up with customers after their treatment.
• Build up relationship with customers at all times.
• Follow all treatment procedure & necessary guidelines
• Any assignments given from time to time by the Company

Job Requirements

• At least 5 years of working experience in the body spa and beauty industry
• Possess a recognised professional beauty certification is preferable
• Passion and self-motivated staff
• Well-groomed with positive attitude
• Willing to work retail hours, weekends and public holidays

· To support and assist Senior Manager, Facilities.

· Manage daily operations for building, M&E, cleaning, security, pest control and landscaping.

· Manage daily operations of reception / triage, visitor's registration and compliance.

· Manage daily operations of Bio-Medical Engineering.

· Manage daily operations of Administration Dept and admin support for the hospital.

· Manage BME team and oversee the daily operations of bio-medical equipment maintenance.

· Fire Safety Manager - fire drill, staff training and compliance within the hospital.

· Lead emergency response (fire, haze and terrorism).

· Manage all adhoc building & facilities projects within the hospital.

· Manage alt Capex projects works including tender calling and contract award.

· Providing support and assistance to Senior Care Centers' renovations, maintenance and facilities issues.

· Providing support and assistance for maintenance and facilities issues.

Group Facilities

· Manage daily operations for building, M&E, cleaning, security and pest control

· Oversee all tenants' office renovation

· Actively market empty units

· Project management for assigned properties' renovation works including calling tender & award for consultants and contractors.

· Lead for Group Tender properties. E.g. appointment of Electricity Retailer

· Lead for Group Tender for Fire Protection, ACMV, Card Access, CCTV, PA and Pest Control.

· Assisting properties on facilities and maintenance issues.

Qualification

• Holds a Diploma/Degree in Facilities/Building Management/Engineering or a relevant field.
• Min 2 to 3 years of Facilities magement experience in healthcare industry will be an advantage

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Lead and manage a team of Field Application Engineers.
• Collaborate with sales teams to understand customer requirements and provide technical solutions.
• Provide technical guidance and support to Field Application Engineers in customer engagements.
• Develop and maintain relationships with key customers and partners.
• Manage and prioritize multiple projects and resources.
• Ensure timely and successful completion of customer projects.
• Conduct performance evaluations and provide coaching and mentorship to team members.
• Work closely with cross-functional teams to drive continuous improvement and innovation.

Requirements:

• Diploma/ITE in Electrical Engineering, AV Technology, or equivalent.
• At least 5 years of experience in post-sales technical support for audio visual products is preferred.
• Prior experience in automation programming will be an added advantage.
• Strong technical knowledge and understanding of audio-visual systems and equipment.
• Excellent troubleshooting and problem-solving skills.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Identify and develop new business opportunities.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
• Deliver technical presentations and demonstrations to potential clients to showcase the features and benefits of the company's M&E services.
• Understand customer requirements and provide technical solutions tailored to their needs.
• Prepare sales proposals and negotiate contracts with clients.
• Collaborate with internal teams to ensure timely and accurate delivery of products and services to clients.

Requirements:

• Min Nitec or Diploma in Civil Engineering, Electrical Engineering or equivalent.
• At least 4 years of sales experience in M&E.
• Knowledge in Bus Duct or Electrical products is a must.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description: -

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved Work closely with HR to ensure fast, effective, and quality staff recruitment.
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive.
• This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs Take ownership and resolve any urgent or critical issues escalated by the Client or team Work closely with Client to support investigation and service recovery process.

Requirements:

• Candidate shall possess a recognized Degree with at least 5 years of experience in managerial positions in the contact center industry.

EA Number: 11C4879

Responsibilities:

• Manage and oversee the company's finance and HR functions.
• Ensure accurate and timely financial reporting and analysis.
• Develop and implement financial controls and procedures to safeguard company assets.
• Coordinate the budgeting and forecasting process.
• Manage cash flow and working capital.
• Oversee the payroll process and ensure compliance with payroll regulations.
• Lead the recruitment and onboarding process, including sourcing and selecting candidates.
• Implement and manage performance management systems.
• Handle employee relations matters and provide guidance on HR policies and procedures.
• Ensure compliance with financial and HR laws and regulations.
• Manage and develop a team of finance and HR professionals.

Requirements:

• Degree in Finance, Accounting, Human Resources, or related field.
• Minimum 5 years of experience in finance and HR roles.
• Strong knowledge of financial principles and MOM regulations.
• Prior experience in ERP INFOR is preferred.
• A Chartered Accountant is an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Identify and develop new business opportunities within the semiconductor industry for instrument products.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
• Prepare sales proposals and negotiate contracts with clients.
• Collaborate with internal teams to ensure timely and accurate delivery of products and services to clients.
• Stay up-to-date with industry trends and competitors' offerings to effectively position the company's instrument products in the market.
• Meet or exceed sales targets and contribute to the growth of the company's revenue.

Requirements:

• Diploma in Engineering or a related field.
• At least 2 years related sales experience
• Excellent communication, negotiation, and presentation skills.
• Willingness to travel for client meetings and industry events.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Develop and maintain relationships with existing and potential customers.
• Identify and pursue new sales opportunities.
• Manage the entire sales process, from lead generation to closing deals.
• Understand customer needs and provide appropriate product solutions.
• Prepare and deliver sales presentations.
• Negotiate contracts and terms with customers.
• Collaborate with internal teams to ensure customer satisfaction.
• Stay updated on industry trends and competitor activities.
• Meet or exceed sales targets and objectives.

Requirements:

• Degree or Diploma in Business Administration, Sales & Marketing, or equivalent
• At least 1 year of sales experience, preferably in automotive-related products

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Project Manager is responsible for the successful initiation of the project, plans and organises project schedule and resources, manages the project timelines and budget and attends to customer issues to ensure that the project is effectively and efficiently executed meeting the specifications and standards.

CORE RESPONSIBILITIES

1. Project Bidding

Assist the commercial team in the estimation of accurate costing of the project, factoring in the man hours, materials, completion time and any other unforeseen factors.

2. Project Planning

(a) Determine the project specifications after studying the project deliverables, customer requirements, performance standards and technical studies report and prepare cost estimates

(b) Determine the project schedule, calculate the time requirements and plan the project execution

(c) Determine project responsibilities by identifying the project requirements and plan the resources for the project, taking into consideration the knowledge and skills of the project members when deploying the resources

(d) Plan and conduct the project kick-off meeting to officially start the project.

3. Monitoring, Controlling and Reporting

(a) Maintain project schedule by monitoring project progress, coordinating activities, keeping in touch with the project team and resolving problems

(b) Organise and control project and provide status reports to GM, Operations

(c) Manage the project plan by reviewing and advising on design and specifications, and plan and schedule changes if necessary

(d) Recommend/approve expenditures to ensure that the project is within the budget

(e) Prepare project status reports by collecting, analysing, and summarizing information and trends and recommending actions

4. Customer Servicing

(a) Attend to issues raised by the client and if necessary involve the stakeholders

(b) Maintain good working relationship with the client throughout the project

5. Project Closure

(a) Assist and prepare the Work Completion Report (WCR) for the completed jobs

(b) Monitor and follow up the flow of Work Completion Report (WCR) and invoicing, ensuring invoice are issued accurately and in a timely manner.

6. People Management

(a) Supervise, coach and guide the team and ensure that they meet the stipulated project targets and other company goals

(b) Instilling a culture of continuous improvement in system & processes, operations, project delivery, quality and cost management

(c) Drive the transformation of employee mindset and shaping of employee behaviour to achieve alignment towards Company’s vision and values

7. Additional Duties

(a) Work closely with the management and other departments collaboratively, ensuring that the work is at the highest standard

(b) Provide constructive feedback and ideas/solutions to improve company’s standards

(c) Maintain good documentation and adhere to the safety, quality and regulatory requirements as well as SOPs

(d) Participate and contribute to the ISO and WSH committee

(e) Perform any other duties as assigned by the management.

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

(a) Diploma/Degree or equivalent in a technical field (Engineering, Mechanical, Civil Engineering)

(b) Familiarity with marine construction

(c) Minimum 5 years of Project Management experience in shipyard

Roles & Responsibilities

As the Human Resource Manager, we are looking for someone who is passionate about what they do, keen to learn, grow and develop with the business. Your duties will involve managing activities such as job design, recruitment, performance management, training & development, and talent management. This role also oversees all aspects of human resources practices and processes.

You have to ensure a productive workplace where everyone works to realise the established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect.

Responsibilities:-

• Responsible for the full spectrum of HR including talent acquisitions, performance management, compensation and benefits, staff welfare and training including payroll.
• Talent acquisitions include end to end recruitment and selection process for both local and remote teams including arrange for interview and collaborate with department heads to understand the skills and competencies required for openings.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practice.
• Implementing performance appraisals, training and feedback across the agency in line with local/regional HR standards.

Requirements:-

• Minimum Degree in Human Resources or related field with at least 3 years of HR Manager experience.
• Proven working experience as HR Manager.
• People oriented and results driven.
• Independent team player and ability to work in fast paced environment.
• Knowledge of HR systems and database.
• Proficient in MS Office, Possess good interpersonal and communication skills along with leadership skills.