About the job
The Loyalty Specialist will be part of the Marketing team and responsible of the IKEA Family and smales loyalty programmes in Singapore.

Your assignment

Contribute to the development of Loyalty Communications

• Conceptualise and create content for IKEA Family and smales members to keep them engaged as an active member
• Responsible for conceptualising aligned loyalty communications content that supports external comms campaign or collection launches, loyalty campaigns for points/voucher redemptions, IKEA food and product offers for members, smales newsletters, etc., while keeping to IKEA brand values and, visual and copy identity guidelines.  
• Responsible for and takes ownership of IKEA Family and other loyalty driven country events and communications to members that drives acquisition, engagement and retention.
• Work closely within and across departments to plan loyalty communications calendar and ensure high level of execution.

Contribute to the development of Loyalty Programme and other admin tasks

• Work on tasks and projects as assigned that will contribute to the development of IKEA retail operations (i.e. global, regional, country or local initiatives).
• Work closely with other functions, regional loyalty team and the stores on member related issues.
• Contribute to the accuracy of the loyalty marketing budget, expense admin and monthly reconciliation with finance, liability reports, etc.
• Responsible for securing partnerships with other brands for the IKEA FAMILY loyalty programme that benefits our members.
• Collaborate with analytics agency, BI teams and Country Marketing Managers for data exchange, enhancement of reporting dashboard, test, monitor result and provide feedback for different analytics models to increase the engagement and purchase propensity.
• Monitor, update and secure functionality of the CRM system upgrade, security-gap bridging, stable integration with various internal and external systems/platforms.
• Database preparation: For CRM365 - prepare adhoc marketing lists in ClickDimensions or extract out for DM and SMS.
• In day to day work, ensure full compliance with Personal Data Protection Act regulations and Ikano Retail policies with respect to collection, handling and storage of members’ data.
• Be the go-to loyalty buddy for CCC and CR co-workers in resolving special customer enquiries and closing any knowledge gap in the system and processes. 

• Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
• Identifying promising prospects through cold-calling, networking, and customer referrals.
• Ensuring that all sales administration and customer service activities run smoothly.
• Providing overall guidance to newly-recruited Sales Representatives.
• Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
• Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers.
• Analyzing sales metrics to determine whether current sales strategies are effective.
• Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.

Your Job
You will provide support to Manufacturing Integration Engineering (MIE) team.

Our Team
The team works with:

• Internal customers - All functional dept in within Molex.
• External customers - Vendors, suppliers, subcons.

What You Will Do

• Coordinate sample run and product modification sample run request:

1. Includes completing the entire process; preparing documentations, monitoring, tracking and keeping a good record. Courier samples to customers/packing/ store in system and making billing/payment arrangement month-end.
2. Generate reports for sample run costing, packaging tooling records, etc.
3. Manage product drop test process, work with design center and develop packaging, run new samples and co-ordinate with purchasing, process and QA for drop test completion.

• Manage billing/payment arrangements:

1. Includes raising Purchase Requisition through SAP. Tracking of relevant approval Purchase Requisition/ issuance of Purchase Order / monitor process of invoices / Filling.

• Manage Bill of Materials request (ability to read engineering drawing).
• Manage tooling purchase/general purchase requisition.
• Manage courier services, logistic arrangement request.
• Includes clerical support for MIE team.
• Support Purchasing Requisition/ Purchase Order/ Purchase Change request.
• Maintain storage location tidiness with MIE Engineers.
• Any other task assigned.

Who You Are (Basic Qualifications)

• Minimum Certificates/ Diploma holders.
• 1 to 2 years working experience.
• Knowledge of MS-Office/ Excel. Full of initiatives, independent and responsible, with a teamwork spirit.
• Required good interpersonal and communication skills. Meticulous, organized and work well with all levels.
• With positive attitude and eager learner.

What Will Put You Ahead

• Basic technical knowledge added advantage.
• Some SAP knowledge added advantage.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Summary

To ensure complete customer satisfaction with PerkinElmer by providing first level non-technical and basic technical support to customers contacting OneSource Support Services.

Key Accountabilities

Identify & Respond to Customer Inquiries:

• Acknowledge the customer, determine the nature of the call and provide a customer focused first point of contact to answer customer inquiries, establish service calls, or refer customers to other service professionals within PerkinElmer in a way that demonstrates a commitment to total customer satisfaction.
• Initiate outgoing calls focused on requesting and expediting requests for service and scheduling of activities with other Original Equipment Manufacturers (OEM) and Third-Party Vendors (TPV).
• Contact and negotiate the Enterprise Purchasing of all contract and Spot Buy Purchase Orders on a daily basis.

General Customer Inquiries:

• As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer or reassignment path, achieving resolution and customer satisfaction.
• Channel product sales inquiries to the appropriate sales/service leader.
• Provide back up support for team members assigned to other customers.

Service Scheduling and Processing:

• Monitor & respond to customer requests, ensuring response times are within the requirements identified in the customer Statement of Work and Service Level Agreement.
• Process requests for equipment service, confirming equipment coverage and service provider, identifying events which will be billable to the customer. Obtain customer purchase orders for billable events before work is started.
• Review and schedule preventive maintenance and other scheduled compliance activities (OQ, PQ and validation) and assign to PerkinElmer engineer, OEM or TPV, working to schedule out 60-90 days in advance of required event.
• Follow up on service events to confirm the event has been completed and the customer is satisfied.
• Move the Basic start date to reflect service dates which have been moved to a future date.
• Utilize SAP, Service Max and/or customer’s system of record, if required, to capture pertinent detail regarding the event.
• Complete follow-up transactions in an organized, detailed, efficient manner, meeting deadlines. Data entry is accurate and errors minimal.
• Collect required customer data and information for account creation and maintenance, equipment adds to the program, deletes from the program, or entitlement changes. Submit via portal for processing.

Purchase Req and PO Creation:

• Obtain required documentation and approval prior to creation of Purchase Requisitions for service requests to be completed by non-PerkinElmer suppliers.
• Identify Customer’s instrument/system-based or technical need & ensure that required documentation is secured prior to purchase requisition release.
• Negotiate and contact vendors for Service, pricing and discounts, according to discount matrix.
• Identify vendor /OEM contract up for renewal, 90 days before renewal
• Work with service delivery team to ensure service delivery goals are met for cost savings, cost avoidance and KPIs (Key Performance Indicators).
• Assist with vendor satisfaction surveys; provide results to service leadership, service provider and customer where appropriate.

Out of Scope Charges:

• Run required reports to identify service events which require charge back to the customer.
• Complete the chargeback process, obtaining customer approvals where required, in advance of PKI customer invoicing.
• Maintain surveillance and escalate to service leadership any instances where billing cannot occur due to pending customer approval or funding issues.

Requirements

• Degree or Diploma in any discipline, or 2 years of experience in a team-based customer service environment.
• Ability to work effectively in a team and individually; organized with great time management skills.
• Excellent verbal and written communications skills.
• Demonstrated experience and proficiency using software for word processing, email, order entry, and others as required. Proficiency in Microsoft Office; SAP, Service Max and Maximo experience desirable.
• Self-motivated individual with strong follow-up skills

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

KEY DUTIES AND RESPONSIBILITES:

· Responsible for all production and related compliance documentation

· Conduct deviation investigation on batch non-conformabilities and manufacturing failures

· Write detail technical investigation reports with thorough root cause analysis and robust CAPA.

· Implement checks to ensure CAPA effectiveness

· To identify and correct all forms of potential recurring quality issue.

· Work with Quality team on investigation of all market customer complaints

· Communicate and train manufacturing teams to eliminate deviations caused by human errors

· Close engagement with shopfloor technicians to understand daily manufacturing progress and issues.

EDUCATION & EXPERIENCE

· Education Level – Degree holder in Pharmacy, life science or Engineering

· Minimum 3 years relevant experience with pharmaceutical companies. Preferably in a Quality function and a Singapore registered Pharmacist.

· Strong GMP experience: Having already participated and managed audits of external agencies (USFDA, MHRA etc)

· People management: leadership, cooperative, ability to influence

· Excellent critical thinking and problem solving capabilities

· Teamwork, influencing, communication skills, negotiation, conflict management

· Effective problem analysis and problem-solving

Job Info:

• Salary: Basic from $3200 - $4200 + Commission + Transport Allowance + Mobile Phone Reimbursement
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Sungei Kadut North

Job Scope:

• To meet the management-set sales goal
• Represent the business and establish yourself as an authority in the construction sector
• Be a HUNTER to spot growth prospects in the construction industry and with possible clients.
• Uphold and oversee superior consumer connections while comprehending their demands and providing value
• Analyze and provide your assessment of a potential new client
• Create and manage a network list involving all relevant parties, such as developers, consultants, architects, contractors, etc
• Be a role model who upholds the company's vision, goal, and values, placing a focus on disciplined execution, personal accountability, and business acumen
• keeps a careful eye on the development of the site and efficiently provides material forecasts
• Make sure the leadership team is kept informed about all current issues, problems, trends, and activities related to product development

Requirements:

• Minimum 3 -5 years of sales experience in the construction or related industry
• Experience in selling tiles or building materials
• Ownership of a car is required (Candidates without a car currently can be considered, but must obtain one within six months)
• B2B sales
• Hands-on experience with some exposure to construction or related projects sales

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

• Dealing with all range and multi brand of vehicles/passenger's car which include diesel & petrol engine as well as electric vehicles/passenger's car in regard to sales and/or rental activities
• Acquire sales with new and existing clients to meet targeted sales objectives
• Identify/Build/Expand new clients base to achieve sales opportunities
• Purchase all types of pre-owned vehicles/passenger's car for inventory replenishment
• Follow-up/Develop sales lead to achieve monthly sales target
• Attend to sales inquiries
• Resolve customer complaints/issues
• Maintain a proactive relationship with existing/new customers
• Arrange for regular meetings with Corporate clients
• Develop relationships for both new and existing customers
• Submit Report on weekly and monthly sales activities

Requirements

• Bilingual in English and Mandarin as need to communicate and liaise with Chinese speaking customers on contract
• Good interpersonal and communication skills (both in spoken and written)
• Minimum 2-3 years of experience in vehicle/passenger's car sales
• Positive attitude, willingness to learn and hungry for sales
• Good team player, KPI driven and self motivated
• Resilience, Resourceful and Sale-Oriented
• Experience in automotive industry would be an added advantage
• Willing to work on weekend and public holiday

Why join us?

• Festive Leave
• Birthday Leave
• Incentive Trip
• Sponsored Leave for Incentive Trip

Job Overview:

The Sales Admin Executive will play a pivotal role in supporting the sales team by ensuring smooth operations and efficient administration. This role requires a detail-oriented individual with excellent organizational and communication skills to manage sales processes and coordinate with various departments.

Key Responsibilities:

Sales Support:

• Assist the sales team in managing schedules, preparing reports, and handling documentation.
• Prepare and distribute sales materials, proposals, and presentations.

Customer Relationship Management (CRM):

• Update and maintain the CRM system with customer information, sales activities, and follow-ups.
• Generate and analyze CRM reports to support sales strategies and decision-making.

Administrative Tasks:

• Handle administrative tasks such as filing, data entry, and correspondence.
• Assist in the preparation and submission of sales-related documents and reports.
• Coordinate with other departments (e.g., marketing, finance) to ensure seamless operations.

Sales Analytics:

• Monitor and report on sales performance, identifying trends and areas for improvement.
• Assist in the preparation of sales forecasts, budgets, and performance metrics.
• Support the sales team with data analysis and insights to drive business growth.

Qualifications:

• Diploma in Business Administration, Sales, Marketing, or a related field.
• Proven experience in a sales support or administrative role, preferably in a similar industry.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
• Strong organizational and time management skills with the ability to multitask.
• Excellent communication and interpersonal skills.
• Detail-oriented and proactive, with a strong problem-solving ability.
• Ability to work independently and as part of a team.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Word format and send your resume to [email protected] include the following information in your resume:

• Education background
• Work experiences in point forms

• Reason (s) for leaving

**We regret to inform you that only shortlisted candidates would be notified. **

Job Info:

• Salary: Basic from $2500 - $3200 + AWS + VB + Incentive (Quarterly)
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Bukit Batok MRT

Job Scope:

• Gain an in-depth understanding of our entire product lineup
• Prepare quotations and proposals based on customer requirements
• Schedule and conduct sales visits and customer calls
• Maintain relationships with existing clients while actively seeking out new customers and market opportunities
• Deliver product training and presentations to customers
• Follow up on sales leads, orders, and deliveries
• Offer application and product support to customers and the internal sales team
• Provide pre-sale and post-sale application and sales support by analyzing customer needs and recommending suitable solutions
• Utilize technical expertise to demonstrate to potential customers how our products can better meet their needs compared to competing options

Requirements:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic
• Entry level candidates are welcome to apply
• Passion for automation, with creative and adaptive approaches
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• Skills: PLC programmable logic controller programming, touch panel, Control And Automation (Not compulsory, added value)

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

About the Role

You are a positive and humble individual, thriving in a fast-paced startup environment with frequent changes and diverse challenges and you have at least 3 years experience in B2B sales targeting HR professionals.You excel in execution, organization, and communication. You work well independently with minimal supervision, effectively managing both your personal and the business development team’s pipelines to achieve successful outcomes. You are conscientious, structured, and possess a balanced “hunter/farmer” mentality.

Responsibilities

• Develop and close sales on your own with minimal supervision
• Revenue Growth: Increase Giftano’s B2B revenue through individual and team sales to new and existing clients.
• Sales Forecasting: Assess sales forecasts and recommend necessary improvements.
• Client Support: Ensure merchant client support and client success.
• Sales Tools Implementation: Ensure the effective use of sales tools, CRM, etc.
• Cross-Functional Communication: Proactively communicate business needs to other company functions.

Requirements

• 3+ years of sales management experience in an internet/software/e-commerce company.
• 5+ years of B2B sales experience selling internet-based services/products.
• Digital native with proficiency in MS Office/Google Suite.
• Strong attention to detail.
• Excellent English verbal and written communication skills.

Bonus Requirements

• Proven track record of meeting and exceeding sales targets in mid-market/enterprise sales.
• Successful go-to-market sales experience.
• Experience in building and coaching a rapidly growing team.

5 days work week.

Raffles place

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

About APEX Exchange:

APEX Exchange is an innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits for Publicis Media Clients. These opportunities take many forms, such as inventory discounts, guaranteed outcome buying models, and bespoke packages, but ultimately always answer a strategic or business challenge that our Clients are facing.

We work closely with our media partners to identify these opportunities, and then take on a principle investment position in order to make them come to life on behalf of our Clients.

APEX is one of the fastest growing global solutions, with teams across the Americas, Europe, and Asia Pacific, and is at the heart of Publicis Media’s value proposition for Clients.

In Asia Pacific specifically, Singapore is one of four APEX hubs, alongside China, Australia, and India.

Description:

As the Programmatic Specialist you will be required to support the Programmatic & Social Manager and Operations Lead to ensure the accurate and timely delivery of all operational functions. This role sits within the Singapore Center of Excellence, servicing Singapore and Southeast Asia APEX Guaranteed activities.

This will include campaign planning, campaign setup and activation mindful of KPI goals, reporting and insights. The successful candidate will work with cross function teams including the local APEX Account Management team to ensure accurate consolidation of media plans and IOs are shared to the Agency teams. You will also work with the Analytics Manager on all reporting needs, as well as Finance teams for campaign reconciliation.

The ideal candidate will have prior online trafficking and campaign management experience, strong analytical and communication skills, and prior experience with bid management platforms and active campaign optimization.

Key Responsibilities:

• Manage end-to-end execution of programmatic buys: understand business objectives and provide strategic recommendations as well as campaign set up, QA, analysis, and optimization.
• Respond to media RFPs and create new media proposals for assigned brands - effectively communicating digital strategies and rational for tactical approaches for each campaign.
• Responsible for the success of campaigns through management and optimization of media buying to meet media metrics /business goals.
• Proactively monitor and track performance across all campaigns and regularly review campaign performance with his/her unit.
• Provide regular insights to Agency account teams detailing performance, campaign optimizations, and new opportunities and manage monthly bill/pay and spend reporting coordination.
• Participate in regular knowledge sharing sessions to provide content, discuss learnings and propose new strategies for optimizing and enhancing campaign performance
   

Sesotec GmbH, a market leader that specialises in high performance equipment for foreign materials contamination detection for the food, plastics, and chemical industries as well as optical sorting machines for the plastics recycling industry.

We believe and endeavour in creating an environmental friendly circular economy; by mean of preserving valuable resources and to protect our planet. We make sure that sustainable and high quality production pays off. For people, for the environment, and for the industry.

Qualification and Requirements

Purpose of this signficant role is the proactive sale of products and services on the regional market, as well as profitable realization of the existing regional growth potential.

Strong technical sales background, self-driven and emphasizing job excellence. High integrity and positive with good presentation and interpersonal skill

• Min. 5 years experience in sales with engineering and automation industry, with some basic knowledge on food manufacturing and/or plastic material handling
• Degree or Diploma in Engineering, preferably with automation field
• High integrity and positive attitude
• Strong team player with initiative, good analytical & interpersonal skills
• Able to work with minimum supervision
• Responsible, meticulous and self-motivated
• Able to work under pressure and within deadline given
• Strong analytical ability. Able to create and understand basic pricing and financial analysis.
• Resourceful, demonstrate good skills and ability at finding and approaching new customers
• Good negotiation skills and experience in selling high value-added product, and the ability to deal with highly competitive sales environment.

Key Responsibilities

• Manage Sesotec sales activities through both direct sales and distribution channels
• Conducts presentations to customers, distributors and sales team
• Prepare technical proposal, quotation, follow-up on sales enquiries and confirmed order.
• Attend to customers’ enquiries on new project and existing after-sales support with assistance from Technical Team.
• Conducts presentations to customers, distributors and sales team
• Provide timely feedback on overall market situation, competition and new business opportunities.
• Prepare Monthly Sales forecasts, Sales activities report and regular update on market share and position
• Plan, organize and drive progress to meet sales target and business objectives

General Responsibilities

• Identify market development opportunities and prepare marketing plan.
• Plan and execute Marketing activities such as Advertising, Exhibition, and Sales Meeting & Training.
• Work with the team to organize the Showroom and make improvement on regular basis
• Identify and initiate continuous improvement program
• Constantly evaluate market and distributors performance, in line with Sesotec strategies and direction.

We’re looking for a Scheme Compliance Technical Specialist to join our team in the Singapore office. This role is a unique opportunity to have an impact on Wise’s mission, grow as a professional, help save millions more people money and work in a disruptive, fast-growing and fun environment.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and convenient business solutions.

The Spend Ops team is supporting the Product on building: reliable, convenient and eventually free product to spend anywhere in the world.

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Job Summary

The Scheme Compliance Technical Specialist is responsible for ensuring the Spend Ops team’s technical and operational compliance with Visa and Mastercard scheme requirements. This role involves monitoring compliance, implementing technical solutions to meet scheme standards, conducting audits, and providing guidance on regulatory requirements specific to payment card industry schemes.

Key Responsibilities

• Regulatory Compliance:

  • Ensure compliance with Visa and Mastercard regulations, including Payment Card Industry Data Security Standards (PCI DSS).

  • Maintain up-to-date knowledge of Visa and Mastercard scheme requirements, regulations, and industry best practices.

  • Contribute to the development and implementation of technical compliance policies and procedures.
     

• Technical Implementation:

  • Work with development teams to ensure that systems and applications meet Visa and Mastercard compliance requirements.

  • Contribute to the implementation of technical controls to comply with scheme standards.

  • Perform regular assessments of systems to identify and mitigate compliance risks.
     

• Audits and Assessments:

  • Contribute to internal audits of technical systems to ensure adherence to Visa and Mastercard compliance standards.

  • Prepare for and facilitate external audits and assessments, ensuring all necessary documentation and processes are in place.

  • Identify and address compliance risks and gaps, providing recommendations for remediation.
     

• Training and Communication:

  • Support the development and delivery of training on Visa and Mastercard compliance requirements.

  • Communicate compliance policies, updates, and changes to relevant stakeholders.

  • Provide technical guidance and support to departments and teams on compliance-related issues.
     

• Reporting and Documentation:

  • Maintain comprehensive records of compliance activities, audits, and assessments related to Visa and Mastercard schemes.

  • Prepare detailed reports on compliance status, issues, and actions taken.

  • Ensure accurate and timely submission of compliance reports to Visa, Mastercard, and other relevant regulatory bodies.
     

• Continuous Improvement:

  • Stay informed about changes in Visa and Mastercard scheme requirements and industry standards.

  • Recommend and implement improvements to compliance programs and technical processes.

  • Collaborate with cross-functional teams to integrate compliance considerations into business operations and system designs.

We are seeking a dynamic and motivated Sales Operations Intern to join our team. This internship provides a unique opportunity to gain hands-on experience in the world of sales operations within a fast-paced and innovative company.
The Sales Operations Intern will work closely with Regional Head of Artists and Labels Success, SEA/AUNZ/JP, to support various initiatives aimed at improving efficiency, optimizing processes, and enhancing overall sales performance.

1) Collaboration with Regional Head:

• Report and work closely with the Regional Head of Artists and Labels Success, SEA/AUNZ/JAPAN, who will serve as your mentor.

• Engage in collaborative projects with the Data Analytics APAC Manager to contribute to various initiatives.

2) Data Analysis and Reporting:

• Assist in gathering sales data to identify trends and opportunities.
• Generate regular reports on key sales metrics and performance indicators.
• Ensure accurate and up-to-date data entry, lead & opportunity tracking within Salesforce.

3) Sales Support:

• Assist Regional Head of Artists and Labels Success in the creation of sales presentations, and other supporting materials.

• Support the sales team to address inquiries and provide necessary information.

4) Cross-Functional Collaboration:

• Collaborate with other departments, including Go-To-Market, Learning and Development, and more, to ensure alignment of goals and processes.

We are looking for an experienced Sales Manager in Singapore to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities

• Actively promote our international project in assigned territory;
• The area of responsibility is Singapore;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English and Mandarin, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Technical Operations Specialist is responsible to perform Manufacturing operational readiness activities which include, but not limited to, temporary Change Requests, SOPs, pre-campaign trainings and other associated tasks that are required prior to and during process campaigns. The Technical Operations Specialist is also involved in driving continuous improvement initiatives within Manufacturing.

The individual should have excellent communication skills and should be able to demonstrate agility with changing priorities on deliverables.

Key responsibilities:

• Initiate and complete temporary Change Requests along with corresponding redlining of batch records prior to the start of a required process run.
• Responsible for creation and revision of Manufacturing Standard Operating Procedures (SOPs) and other associated documents such as Performance Measures (PMs) etc.
• Create pre-campaign training package prior to upcoming campaign for operation related learnings from previous campaigns.
• Participate or Lead and facilitate continuous improvement initiatives pertaining to Manufacturing.
• Manage the execution of any other operational activities such as CAPAs, change request tasks, draft protocols for wet test execution, CSCC initiation etc. as assigned.
• Support with other activities such as defective material inspection and audit support.
• Collaborate interdepartmentally to drive assigned tasks to completions.
• Manage existing systems to track status of existing tasks such as SOP revisions, CAPAs/Change Requests to ensure timely closure.
• Identify areas of improvement and initiate tangible initiatives within Manufacturing leading to business aligned benefits.
• Provide guidance and mentorship to junior members of Tech Ops Team.
• Perform any other duties as assigned by your Lead/ Manager.

Key requirements:

• Degree in Engineering (Chemical/ Biochemical) or Science (Biochemistry/ Chemistry/ Microbiology) related disciplines preferred.
• Knowledge of Engineering and Biopharmaceutical processing.
• Familiarity with FDA & EMA GMP and regulatory requirements.
• Strong communication skills – Clear and concise communication with internal and external stakeholders, effective communication of change management.
• Excellent written and oral presentation skills.
• Able to lead and effectively facilitate projects with cross-functional department involvement.
• Track record in completing projects under tight timelines.
• Strong proficiency in standard Microsoft Office applications e.g. MS Word, Excel and PowerPoint.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Administration Responsibilities

• Establish leads/partnerships and direct efforts to achieve Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia room night goals based on market segmentation and budget and to develop ongoing relationships with the clients
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals
• Develop account qualifications criteria and use market research to identify priority markets and accounts , to assign sales to assure coverage to all major markets and segments
• Monitor weekly activity of Senior / Sales Managers and ensure sales team is maximizing the use of resources to penetrate new accounts
• Develop annual sales department budget and execute sales programs and activities

​​​​​​​​​​​​​​Sales Personnel Development Responsibilities

• Recruit, select train and motivate Sales department personnel to achieve sales goals
• Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
• Maintain established personnel policies and procedures of the hotels

Market Planning Responsibilities

• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
• Monitor forecast of all Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia and identify valley periods of sales emphasis and achieve forecast

Communications Responsibilities

• Maintain close and open communication with other department heads
• Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain  timely and responsive communication with accounts and prospects

Personal Account Servicing Responsibilities

• Joint service key accounts with Senior / Sales Managers  and ensure continuity in our communications with accounts

Inventory Management Responsibilities

• Monitor transient bookings in relation to room availability, room type and customer spending potential to maximize rooms and other revenue
• Ensure all corporate transient contracts are loaded and kept within a central file

Other Responsibilities

• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel

OVERVIEW

Working in Rights & Revenue Protection (RRP), the Anti-Piracy Specialist will be responsible for contributing to various aspects relating to the protection and enforcement of Sportradar’s audio-visual products. The role demands an experienced and diligent intelligence professional with direct experience in tackling the issues surrounding illegal streaming.

THE CHALLENGE

• Conduct intelligence investigations using an all-source approach across a range of tasks
• Perform OSINT and CYBINT/DNINT research and analysis in order to capture evidence and deliver actionable recommendations
• Develop and maintain key aspects of RRP’s anti-piracy provision including identification and implementation of new technologies
• Produce a variety of products including both short and extensive written intelligence reports as well as legal briefings
• Research and evaluate jurisdictional obstacles for content protection

YOUR PROFILE

• 2+ years experience in a related operational field; content protection, internet investigations, illegal stream prevention, rights protection, law-enforcement or cyber security
• Proficient and demonstrable expertise in OSINT, HUMINT and CYBINT/DNINT methodologies and trade craft
• Evidence of professional engagement with the wider anti-piracy ecosystem (ISPs, app hosts, social media platforms, other communication channels)
• Fluency in English essential and another priority language preferred (Arabic, Mandarin, Russian, Turkish or Vietnamese)
• Some knowledge of programming languages (JavaScript, Python, Ruby, HTML) preferred
• Knowledge and interest in sports, international betting and anti-piracy landscapes
• Aware of IP protection legislation and implications
• Experience of intelligence analysis software including i2 Analyst Notebook
• Exceptional report writing and presentation skills
• Strict personal standards of confidentiality and security
• Flexible to adapt to changing priorities, able to work to tight deadlines and willingness to travel

OUR OFFER

• Work alongside a team of young, enthusiastic sports and intel-industry experts
• Competitive salary (based on experience)
• Flexible working environment
• Travel

OVERVIEW:

Sportradar are looking to bring in an experienced, customer-driven Sales Director to manage and develop our Enterprise accounts in Asia. The successful candidate will report to the VP, APAC Sales and will have a significant impact on the growth of our business. Our international environment, direct client communication and portfolio of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Develop and drive our business in the region through regular communication with C-suite executives, establishing yourself as a trustworthy and knowledgeable individual capable of influencing decision making at management level.
• Use all available resources to identify and cultivate sales opportunities to cross-sell and upsell; manage pipeline, revenue forecasts and sales activities to ensure data accuracy.
• Be the link between the client and internal development teams during the product integration phase.
• Work closely with marketing and product teams on presentations, product demos and on-site customer visits; devise new approaches to problems and work with the relevant internal teams on enhancing our capabilities and market reach.
• Contract preparation, creation and submission of proposals, sales information and presentations.

YOUR PROFILE:

• Communication and Presentation: This role requires strong verbal skills in English and Mandarin, other Asian languages such as Japanese and Korean are highly desirable. The ideal candidate shall display executive presence and confidence in customer and stakeholder management.
• Knowledge and Experience: You are expected to have a strong understanding of data and API products and specific experience in dealing with both B2B and B2C companies; those coming from an iGaming or bookmaking background will be given priority.
• Relationship Management: Proven track record of building and managing relationships with senior executives in complex organisations and the ability to read people and flexibly adjust your approach depending on circumstances.
• Creativity: You are strongly encouraged to think outside of the box, to anticipate situations and find solutions before they emerge.
• Independent and results-oriented attitude; highly motivated and enthusiastic about new challenges
• Significant regional experience and ability to travel around Asia up to 25% of the time.

OUR OFFER:

• Competitive salary (based on experience and location)
• Lots of opportunities to develop and progress your career in a high-growth team in Asia
• You will be surrounded by enthusiastic sports fans in a dynamic, multi-cultural office
• Wide range of work benefits
• Flexible working environment