VIKING Life-Saving Equipment – Your global full scope maritime safety partner.

What you can expect in Sales Executive Role at VIKING:

Responsibilities:

· Participate in development of sales strategy within own area of responsibility and implementation in market.

· Contribute to the development and implementation of sales processes, concepts and excellence in both the administration and the market.

· Responsible for VIP, A and B customers.

· Promote, market and sales of VIKING´s sales and services.

· Participate in making budgets, KPI's, and input for products/services.

Tasks:

· Primary task to drive sales, increase service activity and increase sales revenue for the Marine Fire Service department.

· Drive sales of VIKING’s Shipowner Agreements and products in Singapore including that of other responsible territories, as necessary.

· Negotiate and sign Shipowner Agreements and secure utilization of contracts.

· Create and maintain overview of Ship Owners and Ship Managers.

· Create account plan(s) for all customers within responsibility.

· Visit, build and maintain relationship with Ship Owners and Ship Managers.

· Maintain VIKING’s CRM system.

QUALITY & RULES

· Owner Sales must be familiar with and comply with internal VIKING rules, hereunder VMS, VIKING’s IT rules, internal instructions, and instructions in relevant work manuals.

· Ensure that work is performed according to Quality and Safety standards and practices.

· Responsible to stop any unsafe acts and behaviour of colleagues.

· Owner Sales, Key Account Manager must be familiar with and comply with relevant rules concerning VIKING products and services.

Preferred Qualifications

· Diploma / Degree / Higher Technical Education in relevant field(s)

· Three (03) years of Equal / Relevant job experience, at employment.

· Good business sense, commercial and technical skills with relevant experience.

· Good planning skills, incl. Follow up and reporting (progress).

· Understanding of Economy.

· Good experience of project / service work and contract handling & management.

· Ability to express him / herself fluently both in written and verbal English.

· Flexible to work in non-business hours.

· Able to work independently and to meet deadlines.

· Team player.

· Exerts sound judgment, discretion and preservation of confidentiality.

You’ll Love (Benefits):

· Competitive Compensation package

· Medical & Insurance

· AWS

· Performance Bonus

Job Highlights

• Hybrid 2 days a week work from home
• Company transport provided at multiple MRT stations

Job Description

• Provide end user support for SAP and IT applications
• Involve in resolving incidents, problem management and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction
• Documentation of business requirements and application design such as user guides, functional specifications, technical documentation, sign offs, etc
• Perform systems unit tests and assist end users in User Acceptance Test for change requests and projects
• Collaborate with Group IT on project requirements and standards
• Assist and support in project implementations in SG
• Liaised with external parties for integration interfaces
• Prepare training materials and conduct training to users

The Successful Applicant

• Bachelor's degree in Information Systems or equivalent
• 1-2 years’ experience in SAP related environment is preferred
• Proficient in ITIL - Incident and Problem Management, Change and Release management,
• Good knowledge in any of the following SAP modules, SD, MM, FICO, WM/EWM, PP, BI tools
• Experience in end user support
• Excellent analytical and problem-solving skills
• Excellent communication skills
• Good understanding of IT Service Management processes

• General administrative duties, filing and sorting of documents
• Generate sales orders
• Liaise with Sales Team and Logistics Team for sales order and payment arrangements
• Assist in payment collection arrangements
• Generate and check statement of accounts
• Answer calls and handle enquires
• Medical/Dental benefits

• Acquire new accounts and increase the sales volume of established accounts
• Plan and execute tactical sales action plans to achieve monthly sales target
• Do budgeting, planning and execution of the sales target set every year
• Develop and grow new customer accounts for increased business opportunities to achieve set sales revenue and placement targets
• No experience required
• Good interpersonal & communication skill, positive attitude, pleasant disposition & outgoing character
• Able to work independently with minimal supervision
• Dynamic, self-motivated and results driven

Order Processing Specialist

LODEC ASIA (TRADING AS NILO ASIA) PTE. LTD.

Jurong East

Job Description

Lodec Asia (trading as NILO Asia) Pte Ltd is an international trading company with offices in Singapore, Germany, Shanghai, Thailand, and South Africa specializing in non-ferrous semi-finished metals such as Aluminium, Copper, and Brass products. We proud ourselves with a young driven team and fast-growing business.

For our office in Singapore we are looking for a Order Processing Specialist for the South American and European Market

Job Description:

Manage the day-to-day administrative tasks related to orders and the logistical aspects of moving cargo. Enter orders into SAP, issue shipping documents, and communicate with customers and suppliers regarding open orders. Provide administrative support to the sales team.

Primary Accountabilities

- Manage order processing in SAP, arrange shipments, issuing order supporting documents, prepare full set of shipping documentation

- Communication with customers and suppliers on delivery related matters

- Coordinate and arrange shipment via Sea-, Train-, Airfreight

- Vendor management, including freight forwarders and cost suppliers

- Responsible for Purchase Orders in terms of documentation and planning

- Proactive communication with customers & suppliers as well as freight forwarders on all levels

- Communication with Finance Department concerning accounts related matters

- Assist Sales Personnel with issuance of Quotations & Enquiries

- Handling of material claims

- Attend to incoming calls and emails

- Any administrative duties that might be assigned from time to time

Requirements

- Min 3 years of experience in Sales & Order Processing in a fast-paced work environment

- Fluent in English and preferably one other language

- Proficient in MS Office applications

- Strong communication skills

- Must be Singaporean or Permanent Resident

- Must be able to work with minimal supervision with a proven ability to multi-task, respond to needs quickly and efficiently as well as prioritize work with a strong attention to details

- Must have team spirit

- Willingness to make decisions and ability to take responsibility

- Possess a can-do attitude, proactive and solution-oriented

Who We Are

At Beca we love Smart Buildings. We are passionate about helping our clients achieve great outcomes by leveraging digital technologies and Smart solutions. We want our clients to be able access the leading solutions on the market, and we seek to guide them on the practicalities of integrating modern technologies into new and existing buildings.

Beca’s Smart Building experience spans a broad range of building project types, from large campuses comprising dozens of buildings to small tenancy fit-outs. We have helped these building owners and tenants use the latest generation information and communication technologies to increase operational efficiency, share information and improve the quality of services to all stakeholders.

We are proud of our track recording developing creative and reliable solutions that solve our client’s real challenges; from increasing facilities staff effectiveness, to strengthening site security, to providing building users with direct control of their personal environment.

As independent advisers, not affiliated with any vendor, we develop technology solutions that can be cost efficiently delivered by a range of suppliers. We design system architectures that are reliable, meet data privacy standards and can be integrated with external systems using industry standard protocols. Our Smart Buildings consultants have a practical working knowledge of the delivery of solutions that integrate sensors, networks, and software applications.

We are seeing growth in the Smart Buildings space in Singapore and we are looking for an equally passionate consultant to join our dedicated Smart Buildings team.

About Beca

Beca is one of Asia Pacific’s largest independent advisory, design and engineering consultancies. After a century of operation, we have grown from a family-owned business to one of the most progressive, client-centric professional services consultancies in our region. We have more than 4,000 employees in 21 offices around the world and have delivered projects in more than 70 countries.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are currently recruiting for Audio-Visual and ICT Specialist to join our Digital and Building Technology team. This position will be based in our Singapore Office.

About You

As an Audio-Visual and ICT specialist at Beca, you will play a crucial role in designing and implementing audio-visual systems for our clients. You’ll collaborate with project teams, clients and stakeholders to deliver high-quality AV ICT solutions that enhance communication and collaboration for some high-profile developments in Singapore.

Responsibilities

● Design and develop audio-visual (AV) systems for various projects including commercial spaces, educational institutions, healthcare and entertainment venues.

● Create detailed AV system designs, including layout plans, wiring diagram and technical specifications for meeting rooms, conference spaces, and other workspaces.

● Work with clients and project teams to understand requirement and provide innovative solution.

● Collaborate with architects, engineers, and interior designers to integrate AV solutions seamlessly into building designs.

● Perform site visits to assess and verify project site conditions.

● Support project implementation by providing technical guidance and resolving design-related issues.

● Assists in the preparation of technical proposals and cost estimates.

● Stay updated on industry trends and emerging technologies related to AV systems.

Pre-requisites

● Diploma or Degree in ICT/Engineering/Audio Visual or audio-visual certification.

● Minimum 5 years of audiovisual consultancy experience and in designing and implementing AV over IP, AV systems such as Crestron, Extron etc. and audio processing tools.

● Proficiency in AV software, control systems, and audio processing tools.

● Experience in acoustics design or stage lighting will be an advantage.

● Strong problem-solving skills and attention to detail.

● Proficiency in English for technical writing and presentation.

● Excellent communication and client-facing abilities.

Job Highlights

· Career Advancement

· Medical Allowance

· AWS & Variable Bonus

Why Beca?

We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.

Please include the following information in your resume:

• Education background
• Work experiences
• Reason(s)for leaving
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.ctly confidential.

The primary responsibility for the role is, as the regional level Center of Expertise, drive the IEM and OEM business development and customer engagement in Key verticals and OEM business by building strong process and application expertise of the vertical and OEM business, developing good relationship with regional Headquarters to make the Grundfos Brand the preferred strategic partner in the role of Center of expertise

Regional level KAM strategy:

Prospect, promote and secure annual or long-term key account framework agreement with IEM and OEM customers.

IEM:

· Contribute to the development of selected vertical and key account development strategy, including but not limit to collecting the industry trends and insights, screening out key accounts target, driving/facilitate/contributing to the value proposition development for the specific verticals, apply OOP approach and leverage resource to support IEM business, etc.

· Identify and develop channel to the IEM market.

· Collaboration with sales team in the deployment of account plans and sustainability initiative.

· To develop and consolidate sales tools relevant for IEM value base selling.

· Proactive follow up with Global IEM team and S & M team on Global IEM activities including marketing and implementation in APAC mainly with IEM as a sales transformation track COE, also in collaboration with other sales transformation track core team related to IEM business.

OEM business:

· Work with global OEM KAM team and Global Solution & Marketing team to identify and develop the Co-Creation opportunity together with area sales team and regional SD&TKAM.

· Design and organize regional level knowledge sharing and competency building initiatives with the help of Global Sales and Aftermarket Transformation team, Global BD and regional team. For example, IEM vertical package or value based selling package learning or customization based on IND APAC market needs; Provide content to enrich IND wiki with APAC industrial end user or OEM business know-how, etc

· Monitor and report on pipeline, order intake, sales, profitability (direct and indirect sales) and provide deep analysis and business recommendation to regional and area sales leaders.

· Drive and support the strategic conversation and value based selling dialogue with key decision makers in IEM and OEM to position Grundfos as a knowledgeable partner.

· Discover opportunities within the verticals of served market, provide business recommendation and expertise support to improve the overall performance of leads generation and follow up by sales team using IRR and leverage business intelligence to indicate market opportunities.

· Collaborate with internal stakeholders to ensure we are perceived as highly customer Centric and collaborative ensuring ONE-GRUNDFOS.

Other ad-hoc tasks or project as and when required

Responsibilities:

• Handle inquiries and customer’s purchase order.
• Process sales quotation and sales order.
• Liaison with the customer on product quality and delivery.
• Supporting sales team in administrative work.
• Monitor and assist Finance Department in collecting payment from the customers.
• Calling customer for following up outstanding documents and payments.
• Assist with other ad-hoc duties as required from time to time.

Requirements:

• Good time management.
• Good communication and writing skills.
• Computer literacy, including proficiency in MS Office.

Job Description

• Full range of order processing duties, including inquiries, quotes, orders, and invoices
• Process technical Orders and requisitions by comparing items requested to master list
• Procure items at the best prices from the best sources and/or utilize existing stock in hand Co-ordinate with warehouse on stock requisitions and prepares orders
• Monitor and co-ordinate deliveries of items between suppliers and forwarder to ensure that all items are delivered to vessels on time
• Prepare essential export documents, such as packing lists and weight/volume calculations.
• Posting of Delivery Orders for billing
• Issuing of Goods Returned Notes for item rejected by customer, Resolves shipment error with suppliers
• To board the vessel in case necessary
• Maintain and expand dealers’ network and build strong customer relationships through excellent customer service
• Perform additional duties as assigned on an ad-hoc basis

Requirements:

• Relevant experience in the ship chandler industry preferred
• Excellent Communication Skills
• Ability to display analytical and problem-solving skills
• Capable of working under continual time constraints
• To work in a fast-paced environment, dynamic & motivated personality, able to work independently

Job Description

• Provide data and guides to help the sales team
• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements

Job Requirement:

• Hands on experience with ERP and CRM systems
• Proven work experience as a Sales support specialist or Sales support associate within the freight and logistics industry preferably
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills
• BS degree in Marketing or associates degree in relevant field a plus

Other:

• 1 Way Transport provided at Jurong East Mrt (8.15am)
• VB provided
• Medical Claim
• Monday - Friday, 8.30am to 5.30pm

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Job Description

• To provide the quotation to the customer and purchase the good from the supplier
• Actively seek out new sales opportunities through varying modes of communication
• Monitor delivery time, stocks, and goods on order
• Forecast market requirements
• Ensure orders are timely processed and delivered to customers
• To provide good service to all customers and help them solve the problem relative to the company’s products for the customers

Job Requirements:

• At least 2 years of working experience in a trading company, preferably in in-house sales/marketing
• Good attitude and strong communication
• Good interpersonal and teamwork skills
• Good working knowledge of Microsoft Office

Working hours:

• Monday - Friday (8.30 am to 5.30 pm)
• Saturday (8.30 am to 3.00 pm)

1. Handle steel products business development globally.

2. Develop new accounts and manage existing customers by monitoring sales potential and follow-up with customer’s requirement.

3. Establish strong business network.

4. Prepare quotations and follow up for orders and execute them.

5. Liaise with Steel manufacturing plant/mill.

6. Work closely with Sales Operation staffs and Warehouse personnel relating to documents, stock inventory and customer’s delivery schedule.

7. Handle general enquiry, feedback and complaints from customers.

8. Travel to company meetings, conferences, events and client visits in Singapore & overseas as required.

Requirements :

1. Relevant experience and knowledge in Steel business.

2. International/Global technical knowledge in Marketing practice and Supply chain management.

3. Exposure in steel trading companies, local distributors & purchase in fabrication companies.

ROLES AND RESPONSIBILITIES

1. Collect feedback and craft various problem statements within the organisation to support innovation pipeline and to ensure that each stage of the design thinking framework process is applied to each initiative.
2. Assist Head of Innovation in to framing and crafting the appropriate narrative for project briefs, progress reports, etc.for each new innovation to be tested and or deployed.
3. Scoping and managing innovation initiatives / projects for feasibility of solutions/products to solve unique problem statements faced by the YCH Group’s world class operations and customers.
4. Deployment of various solutions in accordance with the company’s innovation roadmap. This includes, but is not limited to, project management, gathering of requirements, solution design, implementation, verifying efficacy of proposed solution, training, etc.

JOB TASKS AND SPECIFICATIONS

1. Work with the Head of Innovation to design and implement innovation projects throughout the innovation cycle (from problem statement framing, requirement gathering, project management and ideally regional deployment of successful projects).
2. Management of innovation initiatives / projects, including working closely with various stakeholders to collect project requirements, timeline management, obtaining budget approvals and presentation to appropriate management.
3. Lead in finalising relevant agreement, managing innovation partners/vendors and organising project meetings where required.
4. Assist in the tracking of various project status and maintaining records of project meetings for ease of measuring and acting upon stakeholder / innovation partner feedback.
5. Assist in the generation of reports, including budgetary control and commercialisation outcomes.
6. Executes initiatives to achieve overall continuous development goals and driving innovation culture development within YCH Group.
7. Monitoring and analysis of innovation technology trends that could improve the company's services and performance.
8. Collaborate with external partners, vendors, and industry experts to explore collaboration opportunities and access innovative solutions and technologies.
9. Perform other job-related tasks / projects as and when necessary or as required by the superior.

REQUIREMENTS

• Degree or Diploma preferably in Information Systems, Computer Science, Information Technology, Engineering, Supply Chain or equivalent.
• Solid knowledge and understanding of IT systems and supply chain operations.
• Proficient in project management, solutioning and data analysis.
• Innovative, creative, inquisitive and able to work both independently and as a team player
• Ability to interact and work effectively across functional teams and at multiple levels within the organization.
• Organized and possesses ability to manage multiple projects or tasks concurrently.
• Strong follow up and diligence in seeing projects to completion.

Job Description

• Full range of order processing duties, including inquiries, quotes, orders, and invoices
• Process technical Orders and requisitions by comparing items requested to master list
• Procure items at the best prices from the best sources and/or utilize existing stock in hand Co-ordinate with warehouse on stock requisitions and prepares orders
• Monitor and co-ordinate deliveries of items between suppliers and forwarder to ensure that all items are delivered to vessels on time
• Prepare essential export documents, such as packing lists and weight/volume calculations.
• Posting of Delivery Orders for billing
• Issuing of Goods Returned Notes for item rejected by customer, Resolves shipment error with suppliers
• To board the vessel in case necessary
• Maintain and expand dealers’ network and build strong customer relationships through excellent customer service
• Perform additional duties as assigned on an ad-hoc basis

Requirements:

• Relevant experience in the ship chandler industry preferred
• Excellent Communication Skills
• Ability to display analytical and problem-solving skills
• Capable of working under continual time constraints
• To work in a fast-paced environment, dynamic & motivated personality, able to work independently

Food Safety, Sanitation Standards :

• Prepare for and lead annual HACCP, ALLSAFE, SGClean audit
• Champion Food Safety and Hygiene standards
• Ensure the strictest compliance to food safety standards and management for the Rooms, F&B and Culinary divisions.
• Conduct regular checks on the maintenance/upgrade of sanitation and hygiene standards to ensure safety of food served to guests and employees.
• Ensure all touch-points and work areas conform to required Hygiene and Sanitation levels.
• Responsible for effective and efficient maintenance of up-to-date records and required documentation related to the Hotel's sanitation and hygiene efforts/program
• Responsible for cleanliness and orderliness of all office/admin areas
• Conduct and chair monthly ALLSAFE/HACCP Meeting
• Monitors, assists and performs all procedures and protocols for maintaining an excellent sanitation and hygienic environment
• Conducts monthly sanitation inspections throughout all food handling areas and generate respective reports
• Key liaison with external agencies (laboratory, government bureau, assessors, health inspectors, etc.) on sanitary matters.
• Support any Accor Hotels in HACCP when the needs arises

Projects Assistance :

• Prepare documentations, submit applications and follow-through with all hotel projects eligible for Government Support schemes
• (Project-based) Participate in relevant new project implementations or launches with systems set-up/data submission

Corporate Social Responsibility :

• Assist in driving CSR (Corporate Social Responsibilities) activities and events for the Hotel.
• Liaison with Charity bodies, organizations on logistics and communicate, solicit volunteers and participants for the events.
• Maintain regular and effective communication with Heads of Department providing or requesting information as is necessary to the smooth running of the hotel.
• Any other reasonable request within your range of competence as required by your Manager.

Practice the Sofitel Values in daily operations:

• Demonstrate The Passion for Excellence by endeavouring to exceed expectations.
• Consider each guest and internal guest as a unique individual and demonstrate personalised service and The Essence of Pleasure.
• Positively contribute in working in a culturally diverse environment and be open to new ideas. Accept criticism and observations and use them positively to make improvements in The Spirit of Openness.
• Observe Brand Magnifiers with all guest interactions.
• Share the art of French hospitality: French Elegance/ The French Touch.
• Contribute to developing a truly diverse team of hospitality professionals.
• Communicate openly and honestly with other ambassadors and recognise their outstanding achievements and reward them for superior performance.
• Refer to the Sofitel Standards and ensure compliance in every way.

Responsibilities:

• Relevant experience in similar capacity is preferred
• Sales involves searching for new sales leads and developing existing customer base for new business.
• Daily account servicing revolves around managing customers’ expectations, complaints and feedback.
• Work with Operations to ensure that vehicles are appropriately assigned to customers. Includes managing manpower and vehicle contractors to fulfil daily and event transport requirements.
• Administrative duties includes billing, collating of jobs sheets, checking of sub-contractors invoices and collection of monies
• Provide excellent customer service & support to new and existing client base
• Manage receivables

Requirements:

• Relevant experience in similar capacity is preferred
• Those who possess Class 3 License have an added advantage
• Preferably Junior Executive specialized in Sales - Corporate or equivalent
• Senior candidates will be considered for managerial position
• Bilingual in English and Mandarin (in order to handle queries, request and feedbacks from English and Mandarin speaking clients and provide excellent customer service & support.)

Others:

• Working Hours: Monday to Friday: 8.30am to 6.15pm
• Company transport provided at designated MRT Stations
• Additional position

As a Sales Executive in our car rental company, you will play a crucial role in driving our business growth and ensuring customer satisfaction. You will be responsible for ;-

1. Generating sales- building and maintaining relationships with clients, and representing our brand with professionalism and enthusiasm.
2. Customer Relationship Management- Develop and maintain strong relationships with existing clients. Address customer inquiries, concerns, and feedback promptly and professionally.
3. Product Knowledge-Stay informed about the company’s fleet of vehicles, rental policies, and pricing structures.
   Provide feedback to management on market conditions and customer preferences.As a Sales Executive in our car rental company, you will play a crucial role in driving our business growth and ensuring customer satisfaction. You will be responsible for ;-
4. Generating sales- building and maintaining relationships with clients, and representing our brand with professionalism and enthusiasm.
5. Customer Relationship Management- Develop and maintain strong relationships with existing clients. Address customer inquiries, concerns, and feedback promptly and professionally.
6. Product Knowledge-Stay informed about the company’s fleet of vehicles, rental policies, and pricing structures.
   Provide feedback to management on market conditions and customer preferences.

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Job Summary:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Job Summary:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

The Securities Banking Senior Specialist provides supervision and guidance to Settlement/Transfer team in their daily operational activities covering Equities, Bonds, Structure Notes, Mutual Fund, Hedge Fund and Private Equity Fund.  In addition, he/she will also be monitoring and undertaking Asian’s client transaction processes, working within agreed AAPL and Client policies and procedures.

Your key tasks 

• Ensuring that all transactions (free and against payment) are processed correctly and settled in a timely manner.
• Control actions/coordination with clients, trade departments and custodians.
• Cash and security reconciliation
• Compliance with Services Level Agreements (SLA), KRI/KPI and keeping oneself abreast of market/regulatory changes.
• Ability to define test cases and ensure UAT is executed as required.
• Support in the development and implementation of technical improvements of Avaloq`s core banking platform, participate in ad hoc projects.

The HR Shared Service Organization (HR SSO) is responsible for the full ‘Hire to Retire’ employment cycle of approx. 11,000 colleagues globally and is split into 4 areas, HR SSO EU, HR SSO America’s, HR SSO APAC and MI (Management Information).

HR SSO APAC is responsible for the provision of services to approx. 3,000 colleagues and is split into four further areas, Pre-employment, Onboarding, Administration and Payroll.

You must ensure that all company policies are adhered to. You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.  

Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties

Key responsibilities

The HR SSO Senior Specialist (Onboarding) is expected to assume the following key responsibilities plus any other reasonable duties as required:

• During rollout of Onboarding Programme to wider country/division scope, work with:-  project team to deliver manager guidance; in country HR teams within discovery to identify current onboarding processes; Informa Communication team to ensure emails are maintained with in country requirements; and support Team Leader in rollout to wider Onboarding team.
• Act as subject matter expert for the WelcomeIn and Activate Programmes
• Provide first point of contact for hiring managers and new colleagues resolving queries professionally and promptly
• First line response for escalated queries and complex onboarding matters
• Will work with and support Team Leader to escalate and deliver any training requirements.
• Working with the pre-employment team to establish a smooth transition of all starters post offer and moving into the onboarding stages
• Management and updating of the new colleague tracker on a day-to-day basis
• Initiate welcome meetings and reminders starting at pre-boarding through to one year after joining
• Organise key onboarding events throughout the programme, ensuring the colleague is informed and attending, whilst maintaining the tracking schedule
• Management of the Onboarding Platforms & all templated Communications to ensure all are maintained and accurately updated with any changes throughout the year
• Management of key systems & relationships with account holders of these systems to support wider onboarding processes, ensuring guidance on usage is up to date and work with Team Leader to cascade to rest of team (including but not limited to – Absorb)
• Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.

People Management Responsibilities

• General duty of care to colleagues
• Work collaboratively across teams/businesses
• Act as a role model to others
• Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)

Skills & Abilities

• Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
• Proficient skills in Excel, Word and Outlook are essential
• Proficient in Chinese is a must for reading, writing and translation of Chinese documents 
• Knowledge and ability to use relevant internal systems
• Ability to act with integrity, tact and diplomacy with sensitive and confidential information and handle it in a secure and safe manner at all times
• Ability to complete a variety of related tasks
• Pro-actively solve problems
• Excellent Customer Service skills
• Good time management skills, and prioritization skills; capable of working independently in a fast-paced environment
• Service-oriented team player who has a strong orientation toward teamwork to work as part of a team
• Ability to be flexible within role

Eurofins Clinical Diagnostics Pte Ltd, a subsidiary of Eurofins Scientific, a leading international life sciences company with a long history of global excellence in Testing for Life, analyzing everything that impacts health and safety is seeking highly motivated and service oriented sales executives to join our expanding operations in Singapore.

Responsibilities:

• Ensure sales targets are met within a specific time period for the assigned territory.
• Implement and execute sales strategies to improve market share and overall business growth.
• Ensure consistent sales growth through identifying business opportunities and developing strategic accounts.
• Manage existing and build new accounts.
• Provide clinical information and benefits of the designated portfolio to medical professionals
• Provide market intelligence and trends to remain current on industry and customer needs.
• Optimize quality of service and contribute to client’s satisfaction.
• Build company image in the market as a reliable partner to the clients

Job Description :

• Daily operational and technical support to end users on hardware, software and basic network issues.
• Coordinate and manage IT support activities across multiple site offices.
• ITIL with strong emphasis on Incident Management, Problem Management and Change Management.
• VMware Virtualization, Microsoft 365 Office cloud and IBM Lotus Notes/Domino Administration.
• Server/Network/Firewall Administration.
• Resolve Level 1 and 2 PC/Application Issues.
• Escalation of Level 3 Application Issues to third-party vendors.
• Adhere to internal Operational Level Agreements (OLAs) and deliverables.
• Documentation.
• Other ad-hoc assigned

Job Requirements:

• Diploma/Degree in Computer Science/Information Systems/Engineering or equivalent.
• 1-2 years of system administration experience in MS Windows Server Systems, VMware Virtualization, Microsoft 365 cloud and IBM Lotus Notes/Domino System Administration.
• Familiar with PC Hardware, MS Windows Desktop/Server OS, Linux, MS A/D and basic network, TCP/IP knowledge and troubleshooting.
• Certifications in Microsoft Office 365, IBM Lotus Notes/Domino, MCSE, CCNA are advantageous.
• Team player and positive attitude to learning.

Responsibilities:

• Greet and welcome customers to create a friendly atmosphere.
• Help customers find products that match their preferences and needs.
• Provide detailed product knowledge and educate customers on fashion trends and features.
• Accurately and efficiently process sales transactions.
• Meet and exceed sales targets while ensuring high customer satisfaction.
• Handle customer inquiries, complaints, and returns professionally.
• Assist with housekeeping, inventory management, and stock checks.

Requirements:

• Possess retail sales experience, ideally in fashion or footwear.
• Excellent communication and interpersonal skills.
• Customer-focused with a positive attitude and dedication to customer satisfaction.

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HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628