• Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
• Identifying promising prospects through cold-calling, networking, and customer referrals.
• Ensuring that all sales administration and customer service activities run smoothly.
• Providing overall guidance to newly-recruited Sales Representatives.
• Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
• Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers.
• Analyzing sales metrics to determine whether current sales strategies are effective.
• Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.

Your Job
You will provide support to Manufacturing Integration Engineering (MIE) team.

Our Team
The team works with:

• Internal customers - All functional dept in within Molex.
• External customers - Vendors, suppliers, subcons.

What You Will Do

• Coordinate sample run and product modification sample run request:

1. Includes completing the entire process; preparing documentations, monitoring, tracking and keeping a good record. Courier samples to customers/packing/ store in system and making billing/payment arrangement month-end.
2. Generate reports for sample run costing, packaging tooling records, etc.
3. Manage product drop test process, work with design center and develop packaging, run new samples and co-ordinate with purchasing, process and QA for drop test completion.

• Manage billing/payment arrangements:

1. Includes raising Purchase Requisition through SAP. Tracking of relevant approval Purchase Requisition/ issuance of Purchase Order / monitor process of invoices / Filling.

• Manage Bill of Materials request (ability to read engineering drawing).
• Manage tooling purchase/general purchase requisition.
• Manage courier services, logistic arrangement request.
• Includes clerical support for MIE team.
• Support Purchasing Requisition/ Purchase Order/ Purchase Change request.
• Maintain storage location tidiness with MIE Engineers.
• Any other task assigned.

Who You Are (Basic Qualifications)

• Minimum Certificates/ Diploma holders.
• 1 to 2 years working experience.
• Knowledge of MS-Office/ Excel. Full of initiatives, independent and responsible, with a teamwork spirit.
• Required good interpersonal and communication skills. Meticulous, organized and work well with all levels.
• With positive attitude and eager learner.

What Will Put You Ahead

• Basic technical knowledge added advantage.
• Some SAP knowledge added advantage.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Summary

To ensure complete customer satisfaction with PerkinElmer by providing first level non-technical and basic technical support to customers contacting OneSource Support Services.

Key Accountabilities

Identify & Respond to Customer Inquiries:

• Acknowledge the customer, determine the nature of the call and provide a customer focused first point of contact to answer customer inquiries, establish service calls, or refer customers to other service professionals within PerkinElmer in a way that demonstrates a commitment to total customer satisfaction.
• Initiate outgoing calls focused on requesting and expediting requests for service and scheduling of activities with other Original Equipment Manufacturers (OEM) and Third-Party Vendors (TPV).
• Contact and negotiate the Enterprise Purchasing of all contract and Spot Buy Purchase Orders on a daily basis.

General Customer Inquiries:

• As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer or reassignment path, achieving resolution and customer satisfaction.
• Channel product sales inquiries to the appropriate sales/service leader.
• Provide back up support for team members assigned to other customers.

Service Scheduling and Processing:

• Monitor & respond to customer requests, ensuring response times are within the requirements identified in the customer Statement of Work and Service Level Agreement.
• Process requests for equipment service, confirming equipment coverage and service provider, identifying events which will be billable to the customer. Obtain customer purchase orders for billable events before work is started.
• Review and schedule preventive maintenance and other scheduled compliance activities (OQ, PQ and validation) and assign to PerkinElmer engineer, OEM or TPV, working to schedule out 60-90 days in advance of required event.
• Follow up on service events to confirm the event has been completed and the customer is satisfied.
• Move the Basic start date to reflect service dates which have been moved to a future date.
• Utilize SAP, Service Max and/or customer’s system of record, if required, to capture pertinent detail regarding the event.
• Complete follow-up transactions in an organized, detailed, efficient manner, meeting deadlines. Data entry is accurate and errors minimal.
• Collect required customer data and information for account creation and maintenance, equipment adds to the program, deletes from the program, or entitlement changes. Submit via portal for processing.

Purchase Req and PO Creation:

• Obtain required documentation and approval prior to creation of Purchase Requisitions for service requests to be completed by non-PerkinElmer suppliers.
• Identify Customer’s instrument/system-based or technical need & ensure that required documentation is secured prior to purchase requisition release.
• Negotiate and contact vendors for Service, pricing and discounts, according to discount matrix.
• Identify vendor /OEM contract up for renewal, 90 days before renewal
• Work with service delivery team to ensure service delivery goals are met for cost savings, cost avoidance and KPIs (Key Performance Indicators).
• Assist with vendor satisfaction surveys; provide results to service leadership, service provider and customer where appropriate.

Out of Scope Charges:

• Run required reports to identify service events which require charge back to the customer.
• Complete the chargeback process, obtaining customer approvals where required, in advance of PKI customer invoicing.
• Maintain surveillance and escalate to service leadership any instances where billing cannot occur due to pending customer approval or funding issues.

Requirements

• Degree or Diploma in any discipline, or 2 years of experience in a team-based customer service environment.
• Ability to work effectively in a team and individually; organized with great time management skills.
• Excellent verbal and written communications skills.
• Demonstrated experience and proficiency using software for word processing, email, order entry, and others as required. Proficiency in Microsoft Office; SAP, Service Max and Maximo experience desirable.
• Self-motivated individual with strong follow-up skills

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

KEY DUTIES AND RESPONSIBILITES:

· Responsible for all production and related compliance documentation

· Conduct deviation investigation on batch non-conformabilities and manufacturing failures

· Write detail technical investigation reports with thorough root cause analysis and robust CAPA.

· Implement checks to ensure CAPA effectiveness

· To identify and correct all forms of potential recurring quality issue.

· Work with Quality team on investigation of all market customer complaints

· Communicate and train manufacturing teams to eliminate deviations caused by human errors

· Close engagement with shopfloor technicians to understand daily manufacturing progress and issues.

EDUCATION & EXPERIENCE

· Education Level – Degree holder in Pharmacy, life science or Engineering

· Minimum 3 years relevant experience with pharmaceutical companies. Preferably in a Quality function and a Singapore registered Pharmacist.

· Strong GMP experience: Having already participated and managed audits of external agencies (USFDA, MHRA etc)

· People management: leadership, cooperative, ability to influence

· Excellent critical thinking and problem solving capabilities

· Teamwork, influencing, communication skills, negotiation, conflict management

· Effective problem analysis and problem-solving

Job Info:

• Salary: Basic from $3200 - $4200 + Commission + Transport Allowance + Mobile Phone Reimbursement
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Sungei Kadut North

Job Scope:

• To meet the management-set sales goal
• Represent the business and establish yourself as an authority in the construction sector
• Be a HUNTER to spot growth prospects in the construction industry and with possible clients.
• Uphold and oversee superior consumer connections while comprehending their demands and providing value
• Analyze and provide your assessment of a potential new client
• Create and manage a network list involving all relevant parties, such as developers, consultants, architects, contractors, etc
• Be a role model who upholds the company's vision, goal, and values, placing a focus on disciplined execution, personal accountability, and business acumen
• keeps a careful eye on the development of the site and efficiently provides material forecasts
• Make sure the leadership team is kept informed about all current issues, problems, trends, and activities related to product development

Requirements:

• Minimum 3 -5 years of sales experience in the construction or related industry
• Experience in selling tiles or building materials
• Ownership of a car is required (Candidates without a car currently can be considered, but must obtain one within six months)
• B2B sales
• Hands-on experience with some exposure to construction or related projects sales

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

• Dealing with all range and multi brand of vehicles/passenger's car which include diesel & petrol engine as well as electric vehicles/passenger's car in regard to sales and/or rental activities
• Acquire sales with new and existing clients to meet targeted sales objectives
• Identify/Build/Expand new clients base to achieve sales opportunities
• Purchase all types of pre-owned vehicles/passenger's car for inventory replenishment
• Follow-up/Develop sales lead to achieve monthly sales target
• Attend to sales inquiries
• Resolve customer complaints/issues
• Maintain a proactive relationship with existing/new customers
• Arrange for regular meetings with Corporate clients
• Develop relationships for both new and existing customers
• Submit Report on weekly and monthly sales activities

Requirements

• Bilingual in English and Mandarin as need to communicate and liaise with Chinese speaking customers on contract
• Good interpersonal and communication skills (both in spoken and written)
• Minimum 2-3 years of experience in vehicle/passenger's car sales
• Positive attitude, willingness to learn and hungry for sales
• Good team player, KPI driven and self motivated
• Resilience, Resourceful and Sale-Oriented
• Experience in automotive industry would be an added advantage
• Willing to work on weekend and public holiday

Why join us?

• Festive Leave
• Birthday Leave
• Incentive Trip
• Sponsored Leave for Incentive Trip

Job Overview:

The Sales Admin Executive will play a pivotal role in supporting the sales team by ensuring smooth operations and efficient administration. This role requires a detail-oriented individual with excellent organizational and communication skills to manage sales processes and coordinate with various departments.

Key Responsibilities:

Sales Support:

• Assist the sales team in managing schedules, preparing reports, and handling documentation.
• Prepare and distribute sales materials, proposals, and presentations.

Customer Relationship Management (CRM):

• Update and maintain the CRM system with customer information, sales activities, and follow-ups.
• Generate and analyze CRM reports to support sales strategies and decision-making.

Administrative Tasks:

• Handle administrative tasks such as filing, data entry, and correspondence.
• Assist in the preparation and submission of sales-related documents and reports.
• Coordinate with other departments (e.g., marketing, finance) to ensure seamless operations.

Sales Analytics:

• Monitor and report on sales performance, identifying trends and areas for improvement.
• Assist in the preparation of sales forecasts, budgets, and performance metrics.
• Support the sales team with data analysis and insights to drive business growth.

Qualifications:

• Diploma in Business Administration, Sales, Marketing, or a related field.
• Proven experience in a sales support or administrative role, preferably in a similar industry.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
• Strong organizational and time management skills with the ability to multitask.
• Excellent communication and interpersonal skills.
• Detail-oriented and proactive, with a strong problem-solving ability.
• Ability to work independently and as part of a team.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Word format and send your resume to [email protected] include the following information in your resume:

• Education background
• Work experiences in point forms

• Reason (s) for leaving

**We regret to inform you that only shortlisted candidates would be notified. **

Job Info:

• Salary: Basic from $2500 - $3200 + AWS + VB + Incentive (Quarterly)
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Bukit Batok MRT

Job Scope:

• Gain an in-depth understanding of our entire product lineup
• Prepare quotations and proposals based on customer requirements
• Schedule and conduct sales visits and customer calls
• Maintain relationships with existing clients while actively seeking out new customers and market opportunities
• Deliver product training and presentations to customers
• Follow up on sales leads, orders, and deliveries
• Offer application and product support to customers and the internal sales team
• Provide pre-sale and post-sale application and sales support by analyzing customer needs and recommending suitable solutions
• Utilize technical expertise to demonstrate to potential customers how our products can better meet their needs compared to competing options

Requirements:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic
• Entry level candidates are welcome to apply
• Passion for automation, with creative and adaptive approaches
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
• Skills: PLC programmable logic controller programming, touch panel, Control And Automation (Not compulsory, added value)

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

About the Role

You are a positive and humble individual, thriving in a fast-paced startup environment with frequent changes and diverse challenges and you have at least 3 years experience in B2B sales targeting HR professionals.You excel in execution, organization, and communication. You work well independently with minimal supervision, effectively managing both your personal and the business development team’s pipelines to achieve successful outcomes. You are conscientious, structured, and possess a balanced “hunter/farmer” mentality.

Responsibilities

• Develop and close sales on your own with minimal supervision
• Revenue Growth: Increase Giftano’s B2B revenue through individual and team sales to new and existing clients.
• Sales Forecasting: Assess sales forecasts and recommend necessary improvements.
• Client Support: Ensure merchant client support and client success.
• Sales Tools Implementation: Ensure the effective use of sales tools, CRM, etc.
• Cross-Functional Communication: Proactively communicate business needs to other company functions.

Requirements

• 3+ years of sales management experience in an internet/software/e-commerce company.
• 5+ years of B2B sales experience selling internet-based services/products.
• Digital native with proficiency in MS Office/Google Suite.
• Strong attention to detail.
• Excellent English verbal and written communication skills.

Bonus Requirements

• Proven track record of meeting and exceeding sales targets in mid-market/enterprise sales.
• Successful go-to-market sales experience.
• Experience in building and coaching a rapidly growing team.

5 days work week.

Raffles place

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Job Summary

The Senior Sales Manager is responsible for managing all sales activities pertaining to leisure sales accounts (ie wholesales, travel agents, Consortia) and markets. The individual acts as the point of contact for leisure market accounts and clients, highly contributing to business generation, ensuring that all direct sales activities aligns with the Sales strategies and that both individual and hotel’s quotas and goals are met to maximise profit generation.

The Role

SALES ACTIVITIES

• Manages all leisure markets, both of local and overseas accounts
• Be involved in the planning and setting of sales goals for each leisure target market
• Proactively identify, qualify, and solicit new business to achieve personal and hotelrevenue goals by building network and relationships with higher-profile clientele to generate sales leads, optimizing potential revenue for the company
• Develop relationships within target market community to strengthen and expand customer base for sales opportunities
• Perform competitive analysis on competitor’s strengths and weaknesses to implement sales projects to gain higher market shares
• Ensure sales activities focus on all facilities including Food and Beverage, Catering,Spa, inclusive of all experiences
• Prospect new leisure businesses through phone solicitation, on-site sales calls, conducing site-visits, trade and luxury travel shows etc
• Develop an action plan that will address the accounts needs and demands and must be reviewed with the Director of Travel Industry Sales and Director of Sales & Marketing on a quarterly basis. This includes tactical plan of action and development of other key accounts
• Assist in achieving the annual operating budget to meet and exceed budget expectations. Ensure successful performance by increasing revenues, controlling expenses and providing a return on investment for the property owner and the hotel
• Schedule meetings with potential clients and coordinate business deals that seek to promote the hotel and its services
• Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information
• Represent the customer needs to the rest of the hotel, and constantly identify and communicate potential new revenue opportunities to the Director of Sales and Director of Sales & Marketing
• Develop strong community relations.
• Network in the local market, in the industry and professional organizations.
• Participate in tourism and entertainment networks.
• Ensure departmental participation in community service events to build teamwork and enhance community relationships

Talent Profile

• Bachelor in Business/Sales & Marketing or equivalent
• Minimum 5 years of experience in luxury hotels
• Strong analytical skills to develop and review reports (including Revenue Management) and determine other opportunities and ways to increase business levels.
• Systems knowledge (S&C Opera Cloud) and software knowledge (Microsoft Office, etc.)

Sesotec GmbH, a market leader that specialises in high performance equipment for foreign materials contamination detection for the food, plastics, and chemical industries as well as optical sorting machines for the plastics recycling industry.

We believe and endeavour in creating an environmental friendly circular economy; by mean of preserving valuable resources and to protect our planet. We make sure that sustainable and high quality production pays off. For people, for the environment, and for the industry.

Qualification and Requirements

Purpose of this signficant role is the proactive sale of products and services on the regional market, as well as profitable realization of the existing regional growth potential.

Strong technical sales background, self-driven and emphasizing job excellence. High integrity and positive with good presentation and interpersonal skill

• Min. 5 years experience in sales with engineering and automation industry, with some basic knowledge on food manufacturing and/or plastic material handling
• Degree or Diploma in Engineering, preferably with automation field
• High integrity and positive attitude
• Strong team player with initiative, good analytical & interpersonal skills
• Able to work with minimum supervision
• Responsible, meticulous and self-motivated
• Able to work under pressure and within deadline given
• Strong analytical ability. Able to create and understand basic pricing and financial analysis.
• Resourceful, demonstrate good skills and ability at finding and approaching new customers
• Good negotiation skills and experience in selling high value-added product, and the ability to deal with highly competitive sales environment.

Key Responsibilities

• Manage Sesotec sales activities through both direct sales and distribution channels
• Conducts presentations to customers, distributors and sales team
• Prepare technical proposal, quotation, follow-up on sales enquiries and confirmed order.
• Attend to customers’ enquiries on new project and existing after-sales support with assistance from Technical Team.
• Conducts presentations to customers, distributors and sales team
• Provide timely feedback on overall market situation, competition and new business opportunities.
• Prepare Monthly Sales forecasts, Sales activities report and regular update on market share and position
• Plan, organize and drive progress to meet sales target and business objectives

General Responsibilities

• Identify market development opportunities and prepare marketing plan.
• Plan and execute Marketing activities such as Advertising, Exhibition, and Sales Meeting & Training.
• Work with the team to organize the Showroom and make improvement on regular basis
• Identify and initiate continuous improvement program
• Constantly evaluate market and distributors performance, in line with Sesotec strategies and direction.

Position Overview

The Assistant Catering Sales & Conference Service Manager performs key functions of selling, servicing events and customer service, bookings of all types of catering business from various sources of leads and administration. The individual is the point of contact for all center users, coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space.

The Role

Sales Activities

• Maximize sales and upselling/cross-selling opportunities through soliciting new catering accounts and maintaining relationship with existing accounts
• Conduct site inspections
• Prepare and present sales contract to clients for Catering & Social Events
• Execution of Group Contracts
• Collaborate and communicate with relevant departments to meet guests’ requirements
• Ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery
• Booking of function spaces, follow up on room attrition and timeline for rooming lists
• Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing
• Meet or exceed individual and group catering and conference services target set by the management

Talent Profile

1. Diploma in Hospitality Management
2. Minimum of 1 years' experience working in the same capacity for an upscale hotel

We are seeking a talented and experienced Total Rewards Specialist to join our team. The ideal candidate will be responsible for designing, implementing, and managing key performance indicators (KPIs), reward structures, and commission frameworks to drive employee motivation and performance excellence. This role requires a strategic mindset, analytical skills, and a deep understanding of incentive structures to align with organizational objectives and drive results.

Responsibilities:

• Design and develop comprehensive KPIs to measure individual, team, and departmental performance in alignment with organizational goals.
• Collaborate with line managers, stakeholders to understand business objectives and translate them into measurable performance metrics.
• Create and implement reward systems, including bonuses, incentives, and recognition programs, to motivate and retain high-performing employees.
• Analyze performance data and trends to identify areas for improvement and adjust incentive programs accordingly.
• Communicate incentive plans and performance expectations effectively to employees at all levels of the organization.
• Monitor and evaluate the effectiveness of incentive programs, making recommendations for adjustments or enhancements as needed.
• Stay informed about industry best practices and trends related to performance management and incentives.
• Collaborate with HR, finance, and other departments to ensure compliance with legal and regulatory requirements regarding compensation and incentives.
• Provide guidance and support to managers and team leaders on performance management processes and incentive implementation.

Qualifications:

• Bachelor's degree in business, human resources, finance, or a related field.
• 3 years and above of proven experience in designing and implementing performance management systems, incentive programs, and commission structures.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Strategic mindset with the ability to align incentive programs with organizational goals and objectives.
• Knowledge of relevant laws and regulations related to compensation and incentives.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Proficiency in google sheets or software's for data analysis and reporting.
• Certification in performance management, compensation, or related fields is a plus

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

The Technical Operations Specialist is responsible to perform Manufacturing operational readiness activities which include, but not limited to, temporary Change Requests, SOPs, pre-campaign trainings and other associated tasks that are required prior to and during process campaigns. The Technical Operations Specialist is also involved in driving continuous improvement initiatives within Manufacturing.

The individual should have excellent communication skills and should be able to demonstrate agility with changing priorities on deliverables.

Key responsibilities:

• Initiate and complete temporary Change Requests along with corresponding redlining of batch records prior to the start of a required process run.
• Responsible for creation and revision of Manufacturing Standard Operating Procedures (SOPs) and other associated documents such as Performance Measures (PMs) etc.
• Create pre-campaign training package prior to upcoming campaign for operation related learnings from previous campaigns.
• Participate or Lead and facilitate continuous improvement initiatives pertaining to Manufacturing.
• Manage the execution of any other operational activities such as CAPAs, change request tasks, draft protocols for wet test execution, CSCC initiation etc. as assigned.
• Support with other activities such as defective material inspection and audit support.
• Collaborate interdepartmentally to drive assigned tasks to completions.
• Manage existing systems to track status of existing tasks such as SOP revisions, CAPAs/Change Requests to ensure timely closure.
• Identify areas of improvement and initiate tangible initiatives within Manufacturing leading to business aligned benefits.
• Provide guidance and mentorship to junior members of Tech Ops Team.
• Perform any other duties as assigned by your Lead/ Manager.

Key requirements:

• Degree in Engineering (Chemical/ Biochemical) or Science (Biochemistry/ Chemistry/ Microbiology) related disciplines preferred.
• Knowledge of Engineering and Biopharmaceutical processing.
• Familiarity with FDA & EMA GMP and regulatory requirements.
• Strong communication skills – Clear and concise communication with internal and external stakeholders, effective communication of change management.
• Excellent written and oral presentation skills.
• Able to lead and effectively facilitate projects with cross-functional department involvement.
• Track record in completing projects under tight timelines.
• Strong proficiency in standard Microsoft Office applications e.g. MS Word, Excel and PowerPoint.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

VIKING Life-Saving Equipment – Your global full scope maritime safety partner.

What you can expect in Sales Executive Role at VIKING:

Responsibilities:

· Participate in development of sales strategy within own area of responsibility and implementation in market.

· Contribute to the development and implementation of sales processes, concepts and excellence in both the administration and the market.

· Responsible for VIP, A and B customers.

· Promote, market and sales of VIKING´s sales and services.

· Participate in making budgets, KPI's, and input for products/services.

Tasks:

· Primary task to drive sales, increase service activity and increase sales revenue for the Marine Fire Service department.

· Drive sales of VIKING’s Shipowner Agreements and products in Singapore including that of other responsible territories, as necessary.

· Negotiate and sign Shipowner Agreements and secure utilization of contracts.

· Create and maintain overview of Ship Owners and Ship Managers.

· Create account plan(s) for all customers within responsibility.

· Visit, build and maintain relationship with Ship Owners and Ship Managers.

· Maintain VIKING’s CRM system.

QUALITY & RULES

· Owner Sales must be familiar with and comply with internal VIKING rules, hereunder VMS, VIKING’s IT rules, internal instructions, and instructions in relevant work manuals.

· Ensure that work is performed according to Quality and Safety standards and practices.

· Responsible to stop any unsafe acts and behaviour of colleagues.

· Owner Sales, Key Account Manager must be familiar with and comply with relevant rules concerning VIKING products and services.

Preferred Qualifications

· Diploma / Degree / Higher Technical Education in relevant field(s)

· Three (03) years of Equal / Relevant job experience, at employment.

· Good business sense, commercial and technical skills with relevant experience.

· Good planning skills, incl. Follow up and reporting (progress).

· Understanding of Economy.

· Good experience of project / service work and contract handling & management.

· Ability to express him / herself fluently both in written and verbal English.

· Flexible to work in non-business hours.

· Able to work independently and to meet deadlines.

· Team player.

· Exerts sound judgment, discretion and preservation of confidentiality.

You’ll Love (Benefits):

· Competitive Compensation package

· Medical & Insurance

· AWS

· Performance Bonus

Job Highlights

• Hybrid 2 days a week work from home
• Company transport provided at multiple MRT stations

Job Description

• Provide end user support for SAP and IT applications
• Involve in resolving incidents, problem management and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction
• Documentation of business requirements and application design such as user guides, functional specifications, technical documentation, sign offs, etc
• Perform systems unit tests and assist end users in User Acceptance Test for change requests and projects
• Collaborate with Group IT on project requirements and standards
• Assist and support in project implementations in SG
• Liaised with external parties for integration interfaces
• Prepare training materials and conduct training to users

The Successful Applicant

• Bachelor's degree in Information Systems or equivalent
• 1-2 years’ experience in SAP related environment is preferred
• Proficient in ITIL - Incident and Problem Management, Change and Release management,
• Good knowledge in any of the following SAP modules, SD, MM, FICO, WM/EWM, PP, BI tools
• Experience in end user support
• Excellent analytical and problem-solving skills
• Excellent communication skills
• Good understanding of IT Service Management processes

• General administrative duties, filing and sorting of documents
• Generate sales orders
• Liaise with Sales Team and Logistics Team for sales order and payment arrangements
• Assist in payment collection arrangements
• Generate and check statement of accounts
• Answer calls and handle enquires
• Medical/Dental benefits

• Acquire new accounts and increase the sales volume of established accounts
• Plan and execute tactical sales action plans to achieve monthly sales target
• Do budgeting, planning and execution of the sales target set every year
• Develop and grow new customer accounts for increased business opportunities to achieve set sales revenue and placement targets
• No experience required
• Good interpersonal & communication skill, positive attitude, pleasant disposition & outgoing character
• Able to work independently with minimal supervision
• Dynamic, self-motivated and results driven

Order Processing Specialist

LODEC ASIA (TRADING AS NILO ASIA) PTE. LTD.

Jurong East

Job Description

Lodec Asia (trading as NILO Asia) Pte Ltd is an international trading company with offices in Singapore, Germany, Shanghai, Thailand, and South Africa specializing in non-ferrous semi-finished metals such as Aluminium, Copper, and Brass products. We proud ourselves with a young driven team and fast-growing business.

For our office in Singapore we are looking for a Order Processing Specialist for the South American and European Market

Job Description:

Manage the day-to-day administrative tasks related to orders and the logistical aspects of moving cargo. Enter orders into SAP, issue shipping documents, and communicate with customers and suppliers regarding open orders. Provide administrative support to the sales team.

Primary Accountabilities

- Manage order processing in SAP, arrange shipments, issuing order supporting documents, prepare full set of shipping documentation

- Communication with customers and suppliers on delivery related matters

- Coordinate and arrange shipment via Sea-, Train-, Airfreight

- Vendor management, including freight forwarders and cost suppliers

- Responsible for Purchase Orders in terms of documentation and planning

- Proactive communication with customers & suppliers as well as freight forwarders on all levels

- Communication with Finance Department concerning accounts related matters

- Assist Sales Personnel with issuance of Quotations & Enquiries

- Handling of material claims

- Attend to incoming calls and emails

- Any administrative duties that might be assigned from time to time

Requirements

- Min 3 years of experience in Sales & Order Processing in a fast-paced work environment

- Fluent in English and preferably one other language

- Proficient in MS Office applications

- Strong communication skills

- Must be Singaporean or Permanent Resident

- Must be able to work with minimal supervision with a proven ability to multi-task, respond to needs quickly and efficiently as well as prioritize work with a strong attention to details

- Must have team spirit

- Willingness to make decisions and ability to take responsibility

- Possess a can-do attitude, proactive and solution-oriented