Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Placed in the care of Head of Marine Business Unit (BU), and working closely/ reporting to the Sales Director (Marine), the Sales Manager (Marine) will

· Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.

· Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.

· Documents and communicates the voice of customer to internal stakeholders.

· Leverages resources and knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.

· Prepares or oversees the production of proposals and negotiates contracts for management approval.

· May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

· Deliver presentations to prospective customers within territory, or as required.

· Able to interact and influence key decision maker in senior position.

· Any other matters assigned by superior/ company.

Other Requirements

· Diploma/Bachelor's Degree in telecommunication, electrical engineering.

· 4 - 8 years relevant working experience with good sales track record.

· Good sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.

· Experience as Ex-Radio Officers, are added advantages.

· Good customer contacts withship managers/owners will be an advantage

· Possess excellent business acumen, communication & presentation skills.

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Sales Manager (Energy and Offshore) to expand our Energy business in the Oil/ Gas and offshore markets in the local and regional areas. Reporting to Head of Energy, he/ she will

• Source for new prospects and recommend suitable marine products/integrated systems and services for sea worthiness.
• Manage and analyse sales leads to create and forecast the business plan for the potential customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Work with the internal proposal team to create high quality proposals for the customers, while aligning to customers’ needs.
• Liaise closely with the technical team to ensure efficiency in the sales and delivery of systems and services to the customers.
• Respond to customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties as assigned.

Requirements:

• Diploma/Bachelor's Degree in Engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good marine industry knowledge in the Energy Sector.
• Experience as Ex-Sailors, Ex-Radio Officers, or Ex-Navy personnel are added advantages.
• Respectable network and customer contacts with local and regional shipyards and ship owners.
• Possess excellent business acumen, communication & presentation skills.
• Career progression pathway is available.

Job Description & Requirements

Roles & Responsibilities

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years relevent experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about vegetables and fruits from various countries and states

4) Have knowledge about the pricing and quality of vegetables and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons

JOB DESCRIPTIONS:

• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Gathering, investigating, and summarizing market data and trends to draft reports
• Implementing new sales plans and advertising, identifying opportunities and strategies to increase sales
• Help establish Company’s import and export wholesale trade business of products
• Evaluate Company’s current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Anticipate and resolve potential problems / issues work with seasonal marketing budget
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 4 years of experience in B2B/B2C sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale trade products distributions through various channels
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be willing to work on weekends/PH. (Strictly off on week days)
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Must have knowledge to control storage room temperatures for frozen products, vegetables etc
• Able to withstand considerable exterior noise and extreme temperature fluctuations in warehouse
• Strong market analysis and strategy planning skills
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines

The Office of Commercial and Auxiliary Services (OCAS) oversees the management of estate leases and commercial services (such as leasing of spaces for F&B, amenities & lifestyle services, and meetings/events), and auxiliary services (such as car parks and shuttle bus services) for NTU’s main campus, Novena campus and NTU@One-North campus.

This role entails leading the business sales initiatives for NTU@one-north. Responsibilities encompass strategic planning, market analysis, and promotional endeavors geared towards optimising revenue generation and enhancing brand visibility.

Responsibilities:

Sales & Service Excellence

Understand clients’ requirements and assist them from initial inquiry to post-sale service delivery.

• Proposing and implementing sales strategies to drive revenue growth for venue bookings.
• Proactively identifying and pursuing new business opportunities.
• Providing tailored support and guidance to clients throughout the process, ensuring exceptional service and customer satisfaction.
• Collaborating closely with cross-functional teams such as operations and administration to ensure seamless execution of events and enhance overall customers’ experience.

Performance Monitoring

Track and evaluate performance data for informed decision-making, continuous improvement, and accountability.

• Monitoring and analysing performance metrics, to identify areas for improvement and optimisation.
• Ensuring budget adherence and monitoring performance metrics related to revenue and expenses compared to the budget.
• Collaborating with relevant parties to develop action plans for addressing performance gaps or identifying opportunities for improvement.

Brand Positioning and Customer Experience

Explore and implement focused plans to attract, engage, and retain customers.

• Proposing and implementing cost effective multi-channel platforms to promote venue services and events.
• Identifying opportunities for improving customer engagement and satisfaction based on data analysis.
• Collaborating with internal teams and external partners to execute marketing initiatives effectively.
• Building and maintaining strong relationships with existing clients through regular communication and proactively seeking feedback from clients to understand their needs and preferences better.

Requirements:

• Possess a degree in any discipline, preferably related to events/hospitality management.
• Strong understanding of budgeting principles and financial management practices relevant to venue operations, including revenue forecasting, expense management, and profitability analysis.
• A minimum of 2 years’ experience in hotel and MICE sales, with demonstrated success in revenue generation and client relationship building, along with a strong understanding of industry trends (which would be an added advantage).
• Proven track records in leading a team.
• Strong analytics, problem-solving and critical thinking skills
• Ability to engage and build strong rapport with internal and external stakeholders/customers.
• Excellent communication skills (verbal and written) with a customer-focus attitude, coupled with the ability to respond positively to challenging clients and day-to-day operation needs.
• Proficiency in Microsoft Office

Hiring Institution: NTU

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences of sales
• 
  
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Purpose of role:

We are looking to hire a self-motivated and results-oriented person to drive sales and revenue. The individual is preferably to have experience in Corporate Secretarial & HR services industry and perform similar role in a Corporate Service Provider’s company. Able to cultivate and nurture relationship in all levels of organisation, with proven track record of successfully delivering sales campaign/ projects in collaboration across the businesses. The goal is to develop this person to manage a team.

Responsibilities:

Business Development

• Actively prospect new and existing customers for Company products and maintain profitable relationships within the list of existing and new accounts.
• Develop a market opportunity plan
• Build and execute activities to implement the market plan that was developed
• Ability to deal with objections, negotiate pricing, and close sales in a timely manner

Sales and Client Management

• Manage current and develop new client relationship
• Develop new opportunities with current clients and continuous cross-selling activities
• Develop new opportunities with a new client
• Be able to present and demo to potential clients
• Consistent closure of new orders to meet assigned quota
• Prepare quotations, agreements and billing
• Managed and ensured the renewal of the current contract for the client assigned
• Promote account growth by consistently delivering post-sales satisfaction, managing customer relationships, and looking to identify new needs and business opportunities
• Make cold calls as required

Sales Management and Operations

• Manage the pipeline using the sales methodology, practice and tools determine by management
• Consistent update of client information, activities, updates and other information as required using the prescribed tools
• Update and submit sales forecast, pipeline, reports and other reporting as needed
• Provide sales forecast per organization requirements

Qualifications:

• Degree in Marketing, Business Management and other relevant degree with at least 5 years of relevant work experience
• Proficient in MS Office such as Excel, PowerPoint, Outlook, Teams, etc.
• Strong communication and presentation skills
• Good command of English
• The candidate should be outgoing and enjoy engaging with people
• Able to work independently as well as a strong team player, positive, self-driven, organized and meticulous
• Able to work efficiently while multitasking and cope well under pressure.
• Preferably with experience in using CRM application

JOB DESCRIPTION:

• Assist in resolving customer queries and improving service standards
• Ensure customer relationship function for short-term and long-term planning to promote growth and meet financial objectives
• Assist in maintenance of client portfolio and accounts
• Assist in following up on daily sales administration
• Assist in managing post-sales administrative
• Handle incoming client calls via company phone and mobile
• Respond promptly to customer enquiries and resolve customer complaints/feedback via calls, text and emails
• Coordinate with operations team and customer to ensure tasks are properly scheduled and executed
• Maintain and accurately update customer details and transactions in the systems

JOB REQUIREMENTS:

• Preferably diploma with at least 1 years in a sales administrative role
• Experienced handling customers' queries and complaints
• Meticulous and able to work under tight deadlines
• Prior experience in logistics industry will be advantageous
• 5.5 day (Alt Saturday, WFH)

Description

HR management for expatriates in Asia

- Support all expatriates across the region in accordance with global policy and direction.

- Spearhead initiatives to improve HR operational efficiency and best practices on regional basis

- Ensure labour related compliance across the region.

- Liaise with all country HR Head in the region to drive HR initiatives to improve employees engagement

Reviewing of HR related regulations, policies and budget in collaborating with the business units and region.

- Work with Management and business units on optimizing organizational development.

- Liaise with all HR teams in the region to drive HR initiatives to improve employees engagement.

- Manage quarterly budget across the region to optimize and control staff cost

Coordination with Japan Headquarters

- Continue to build rapport and maintain a good relationship with the Japan headquarters for better support and collaboration.

- Reporting HR matters and provide analysis to the headquarter in Japan in a timely manner.

- Assist to cascade Japan headquarters’ initiatives and direction across the region.

Project management

- Manage HR related projects aiming at improving HR systems and human capital development.

Requirement

· Minimum 5 years Human Resources experience.

· Strong regional exposure

· Relevant experience in the same industry.

· At least a bachelor’s degree, preferable in HR Discipline.

· Possess good knowledge of HR functions (compensation & benefits, recruitment, training & development etc.)

· Solid knowledge on Singapore labour laws.

· Excellent written and verbal communication in Japanese as this role will need to liaise frequently with headquarters in Japan.

· Good project management skill.

· Knowledge of Microsoft Word, Excel, and PowerPoint.

· Possess good disposition.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

Responsibilities

· Understand consumer needs and identify how our solutions address them

· Introducing related hardware AV, Pro Audio and IT products to customers and answering any of their questions regarding the products

· Track sales activities and reports

· Responsible for the sales and marketing of the company’s products

· Drive up the sales of Pro Audio/AV related products to customers

· Maintaining and expanding new and existing customer base

· Analyze market/competitors in the same business sector

· Document visitation activities, leads, opportunities, and projects

Qualifications

· Min. 3 years experience in AV/ Electronic / IT related products

· Proven experience delivering results

· A positive & creative personality and a natural team player

· Proficient in MS Office application (i.e. Words, Excel, Powerpoint) is a must

· Good Presentation, analytical, communication and interpersonal skills

· Possess Driving license and own vehicle is a must

· Willingness to learn & Positive attitude

· Team player

· Attractive remuneration package with high commission

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Responsibilities

Responsible for providing technical expertise and support to our sales team, including product demonstrations, technical presentations, and customer consultations. This role involves working closely with customers to understand their needs and provide solutions that meet their requirements.

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs
• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations
• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS
• Provide technical support and troubleshooting for customers, both remotely and on-site as needed
• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)
• Work closely with the product team to ensure a thorough understanding of product capabilities and limitations
• Participate in trade shows, conferences, and other industry events as needed
• Provide training and support to sales team members

Requirements

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)
• Minimum of 2 years of experience in the local academic research area, a focus on NGS products and services will be a plus
• Proficient in communicating in English and Korean language
• Strong understanding of NGS technology and the life sciences market
• Ability to understand complex technical concepts and explain them in a clear and concise manner
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

About the Role:

The sales executive will be responsible for the execution of promotional activities, HCP & account management, and identifying prospective business opportunities.

Roles and responsibilities:

• Preparation of product configuration, sales quotations, purchase requisite, etc, for the Endoscopic Solutions Division.
• Responsible for product sales promotion and activities in selected disciplines and accounts.
• Achieve sales KGI and KPI set.
• Develop a sales plan for existing and new products.
• To facilitate HCP engagement, conduct in-service, OPD, and product evaluation, demonstration, and training for HCP.
• Submit daily activities report through Sales Force.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Integrity, Empathy, Long-Term View, Agility and Unity form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Possess a Diploma or Bachelor’s Degree in any discipline.
• At least 3 years or more sales experience with track records.
• Preferably with medical sales experience
• Sales experience in capital equipment will be an advantage.
• Understanding hospital management will be a plus point.
• Able to support clinical procedures.
• Proficient in the use of Microsoft Office including Microsoft Word, Microsoft Excel, SFDC, and any SAP software will be an advantage.
• Able to work independently and handle new challenges.
• Performance driven.
• Highly responsible, meticulous & tough personality.
• Team player and hard working.
• Proficient in English.
• Pleasant personality with strong interpersonal skills

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

• LinkedIn - Olympus APAC
• Company website -www.olympus.com.sg

Job Title: Sales Executive (ID8127)

Location: Yishun
Working Hour: 5 days work Monday-Friday 8:30am – 5:30pm

Salary: $2500 - $3000

Job Description:

· Identify and develop new business opportunities through cold calling, networking, and market research.

· Build and maintain strong relationships with existing and prospective clients.

· Conduct product presentations and demonstrations to showcase features and benefits.

· Negotiate contracts and terms of sales agreements to close deals.

· Collaborate with the marketing team to develop sales strategies and campaigns.

· Track sales activities and maintain accurate records using CRM software.

· Stay updated on industry trends, market conditions, and competitors' activities.

· Meet and exceed sales targets and KPIs set by the company.

· Provide timely and accurate sales reports to management.

Requirement:

· Diploma in Business Administration, Marketing, or a related field.

· Proven track record of success in sales, with at least [2] years of experience in a similar role.

· Strong negotiation and closing skills with a demonstrated ability to drive revenue growth.

· Excellent communication and interpersonal skills.

· Self-motivated with a results-oriented mindset.

· Ability to work independently and as part of a team.

· Familiarity with CRM software and sales tools.

· Knowledge of the [industry/sector] market in Singapore.

Valid Singapore driver's license and willingness to travel as needed.

Senior / Assistant Manager, Group Service Transformation (Digital Operations Specialist)

Group Service Transformation is seeking a skilled and confident professional to take on the role of Digital Operations Specialist. The successful candidate will play a pivotal role in driving the digital adoption of the NUHS App, ensuring that NUHS is digital-ready and digital-first.

Key responsibilities:

• Identify staff engagement platforms and implement targeted staff training regularly for diverse job functions within NUHS, namely clinicians and patient-fronting non-clinicians.
• Manage staff and patient feedback (on-site and online) on the integration of physical and digital (phygital) experiences across NUHS institutions.
• Map out digital integration opportunities within key ground workflows and implement solutions to identified gaps for process improvement.
• Walk the ground to ensure the smooth operation of the NUHS phygital experience across outpatient clinics.
• Develop effective ways to share best practices with staff on enhancing the patient experience with digital adoption.
• Support institution operations teams in navigating change management for the transition to a digital-first environment.

Training opportunities:

• Learn to navigate and implement change within a healthcare setting.
• Develop skills in effective communication and event planning for successful digital adoption.
• Gain insights into managing digital products.

Job Requirements

• Have a degree from a reputable university with good academic results in Business Administration, Marketing, Science, Engineering, Information Technology or equivalent.
• At least 2 years of working experience in healthcare, preferably in operations.
• Adaptable and agile.
• Proven experience in developing and implementing successful staff engagement strategies.
• Excellent communications skills with strong training competency.
• Ability to adapt messaging to different audience segments.
• Demonstrate good interpersonal skills.
• Comfort in addressing public members and staff.
• Meticulous in work processes.
• Creativity in developing engaging communication materials.

REQUIREMENTS

• At least 3 years of related working experiences in B to B sales (preferably, food & beverage ingredients, food additives or chemical products industry) and/or at least 3 years of experiences in R&D of food ingredients or process food (such as instant noodle, mixed seasonings and confectionary etc).
• Highly motivated individual and ability to initiatives to achieve assigned tasks and company objectives;
• Possess good interpersonal skills;
• Results-oriented and highly capable of meeting personal sales targets; and
• Good communication skill and a team player

DUTIES AND RESPONSIBILITIES

• To gather market information (such as market trend, competitors’ information) and issues of the customers.
• To make action plan with strategy based on the information gathered.
• To propose our products and our solutions effectively to solve anticipated issues of our customers based on the information gathered.
• To take countermeasures if there are any gaps between sales progress and the budget.
• To make sales forecast and capture sales progress on a timely basis
• To ensure prompt payment collections.
• To place orders of our items to suppliers based on monthly inventory control.
• To carry out Q&A procedure when registration of new product and/or revision of product are required.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

(Hiring for new branch located at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Mon.- Fri. Office working hours
• Salary Range: Basic salary $2,600 ~ $3,500 + Incentive/Commission + Creative Performance Bonus)

Responsibilities

• Responsible for developing long term customer relationship and maximizing customer retention;
• Support on pre-sale and post-sale, not limited to solution proposal on technical requirement, design & budget control, timeline management, etc. based on projects;
• Participate in industrial related exhibitions, marketing campaigns/events;
• Other ad-hoc duties assigned by the superior.

Qualifications

• Min. Higher Nitec in Engineering (any field), or equivalent;
• Entry level applicants with the right learning attitude and positive minder are welcome to apply as comprehensive On-Job-Training will be provided;
• Excellent written and oral communication skills
• Pro-active, possess technical and Negotiation/social problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work.

(We regret to inform that only shortlisted candidates will be notified)

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Responsibilities

· Support sales team on order processing, and delivery arrangement for local and overseas

· Assist customers in pre and after-sales support

· Attend to sales enquiries via email phone call

· Assist other task given by Manager

· Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

· Proficient in Microsoft office

· Mature and able to work independently

· Able to work with different departments

· Assisting R&D team on administration matters

· Involve in meeting to take minutes