Technical / Product sales Engineer

Job Description:

For our ReviewPro team we are looking for a profile that will reinforce the Sales Operations team to ensure the correct day-to-day running of the sales team and focus on process optimization and compliance.

This is an Entry level position for someone who is hardworking and ambitious to learn and develop within a global multi-cultural organization.

The role:

• Internal process compliance
• Reporting and forecasting
• Focus on increasing sales productivity: Process optimization, Process simplification, Implementations of automations
• Advise the sales management with data driven insights and on driving day-to-day execution
• Support the sales team to achieve both department and company targets
• Support sales enablement initiatives and execution
• Facilitate planning activities and meetings to keep the team aligned
• CRM administration

Introduction to the role:

The High Priority Escalations Team focuses on strategically investigating, enforcing and coordinating response for the most important issues on our Family of Apps. The Team designs and implements immediate and mid-term mitigation plans to implement policies and leverage operational expertise. We respond to real-time crises, identify and evaluate emerging risks, conduct risk-related investigations and assess what we could be doing to best benefit our communities.

The team is responsible for understanding, communicating and mitigating new, emerging and highly ambiguous operational risks. The team has deep understanding of the systems across tools, products, policies, processes, which allows us to design and deploy a diverse set of short-term and systemic mitigation strategies to accurately respond to risk across platforms, domains, policy and regions, in close collaboration with cross functional teams. The team is at the forefront of managing crises, elections, and other unknown or fringe issues that occur on our platforms. This is an exciting opportunity to help drive impact and strengthen user trust on our family of apps.

The team is at the forefront of managing crises, elections, and other unknown or fringe issues that occur on our platforms, deals with High priority escalations on Organic and Paid content. This includes sensitive PR fires, election related risks and supporting company priorities on new product launches. The escalations in our workflow are generally with high leadership visibility and require deep investigations and collaboration with different teams like Engineering, Policy, Legal, Product and Ops. 2024 is also a year of high priority Elections (including US 2024 and India Elections) and my team plays an important role in election risk mitigation efforts.

Responsibilities

• Review and investigate high priority escalations across the company’s family of apps and respond to sensitive inquiries
• Address sensitive content and ads issues, including but not limited to content relating to offensive images and writings, offensive or derogatory language, or other offensive or controversial material including graphic videos or images
• Interpret and enforce terms of service (including but not limited to Community Standards, Advertiser & Commerce Policies and Product specific guidelines)
• Be comfortable using various internal tools for escalations management and ensure tooling gaps are surfaced appropriately
• Adapt to changing requirements and scope on escalations and prioritize requests effectively
• Solve problems on the company’s family of apps and propose creative solutions in high pressure escalations, ambiguous scenarios and work with a sense of urgency
• Showcase grace under pressure and ensure effective and timely communication with multiple internal stakeholders including but not limited to Public Policy, Core Policy, Legal, Sales, Product and Engineering
• 24/7 team which requires on call shifts including rotational weekends and after-hours work
• Understand the Escalations ecosystem and leverage different teams for their primary expertise as required
• Proactively and independently gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation process and provide recommendations for process, policy and product improvements
• Ensure seamless collaboration with the Global team and partner cross functional teams

Minimum Qualifications

• Operational Experience: 5+ years of operations experience in Escalations Management, Risk Management, Consulting or a similar role
• Thought leadership: Strategic thinker with proven track record of transforming operations to enhance customer experience through innovation and continuous improvement
• Communication: Demonstrated experience building relationships and influencing across functional boundaries and/or globally
• Demonstrated experience making judgments under tight deadlines and competing priorities

Preferred Qualifications

• 3+ years in an Investigations role, Trust & Safety or Online Operations for a tech company
• Bachelor's or advanced degree in business, philosophy, policy, information systems, journalism, legal, Government entities or equivalent
• Experience with analytical tools (like Excel or SQL) to drive analytics and operational decision making
• Expertise managing projects or programs across time zones with multiple stakeholders

We regret to inform that only shortlisted candidates will be contacted.

EA Reference: R22104900 Chloe Zheng Qimei

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Job Purpose

An exciting front line role for those who are passionate in helping people and families live a financially secure life through sound financial planning and advisory.

The Job

· Acquire insurance customers to grow own portfolio.

· Marketing and sale of life insurance and other financial products (in accordance with your qualification and license, and our list of product providers).

· Facilitate and support customers’ purchase journey.

· Practise professional financial planning to provide holistic perspective of protection, savings and investments needs and gaps, and make appropriate product recommendations.

· Ongoing post-sale customer service.

· Perform regular financial reviews with customers to ensure client’s portfolio remains relevant to changing needs.

· Ensure that transactions are compliant with governing laws and ethical standards.

· Stay abreast of market trends, best practices, products and processes through continuous professional development.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· A recognized degree of any discipline.

· Strong interpersonal skill.

· Entrepreneurial and self-motivated. Able to work independently with minimal supervision in a fast paced environment.

· Prior experience in financial services sales with proven track record.

· Successfully appointed under the Representative Notification Framework (RNF) and passed all Fit and Proper checks.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

About the job

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

The main objective of the Sales Representative is to identify opportunities for introducing as well as orchestrate adoption of Arthrex’s solutions to surgeons in the main objective of Helping Surgeons Treat Their Patients Better and also to provide technical & clinical support to surgeons in using Arthrex instruments, implants and consumables during surgeries.

In this role, you will enjoy day-to-day interactions with Orthopaedic Surgeons, Operating Theatre Personnel, and with fellow Arthrex colleagues from Sales, Clinical Support, Customer Service, Regulatory Affairs & Quality Assurance, Medical Education and Operations. The individual must also be willing to participate in after office hours and weekend on-call work on a rotational basis (compensated with case allowance).

Essential Duties and Responsibilities:

• Being an expert across the Arthrex product portfolio, and providing competent technical and clinical support to Surgeons in the operating theatre
• Guiding Surgeons and other Operating Room Personnel in the safe and effective use of Arthrex products
• Ensuring appropriate instruments and implants are complete and ready before each surgery
• Developing and maintaining positive relationships with customers and driving/promoting the use of Arthrex products
• Identifying customer needs and optimizing on opportunities including recommending appropriate products that addresses customers’ pain points
• Maintaining a thorough understanding of the Arthrex product lines; updates, features, benefits, surgical techniques and taking ownership of personal training plan
• Adhering to compliance policies and guidelines at all times

Education and Experience:

• Degree/Diploma in Physiotherapy, Nursing, Business or related field
• Orthopedic implant sales experience will be a plus
• Professional experience in Sports Medicine or Orthopedics is an added advantage

Knowledge and Skill Requirements:

• Strong understanding of the Human Anatomy, Pathophysiology and Biomechanics
• Proactive, well structure and independent working style, with a high sense of responsibility and reliability
• Ability to quickly form strong customer relationships and manage customer expectations
• Excellent team player with strong communication and presentation skills
• Confident and assertive when needed, and proven ability to work under pressure and problem solve
• Customer service orientated, strong attention to detail, with good organizational and time management skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Minimum Qualifications:

• Diploma in Human Resources, Business Administration, or a related field
• At least 1 year of experience in an in-house or agency recruitment
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Preferred Qualifications:

• Experience in a technology-focused recruitment environment
• Working knowledge of Applicant Tracking Systems (ATS) and job boards
• Understanding of Singapore's Employment Act and MOM regulations related to recruitment and employment practices

About the Job:

Human capital is the driving force behind successful businesses worldwide. We take pride in making a tangible impact and you can too. Join our dynamic team as a Recruitment Specialist by connecting talent with opportunities in the rapidly evolving technology sector. This is an incredible opportunity to launch your career in recruitment, working alongside industry experts in a supportive, fast-paced environment.

Responsibilities:

• Establish and maintain robust relationships with stakeholders and candidates to provide a positive recruitment experience.
• Identify unique recruitment needs by understanding stakeholders' business requirements.
• Employ various sourcing methods to shortlist and select suitable candidates.
• Coordinate interviews between stakeholders and candidates.
• Provide professional guidance, manage expectations, and maintain strong post-recruitment relationships with stakeholders and candidates.

If you don't tick all the boxes, don't worry! We're all about building a diverse team and encourage you to apply if you believe you have what it takes.

Industry: Technology Integrator

Location: Central / West area

Schedule: 5-day work week

Skills: Development & Security, Software Life Cycle

The position will focus on DevSecOps / Development Life Cycle, providing testing and technical obeservation and analysis for continuous improvement.

Position Responsibilities:

• Will work closely with Product Teams to implement various automation processes to streamline the workflow and help developers for proper development and deployment.
• Developing and operating the application release management workflows but developing custom integrations and tools using existing CI / CD products.
• Develop automation test cases for the products and ensure test cases are covered.

Position Requirements:

• Degree in Computer Science, Engineering or related IT field.
• 6 to 8 years working experience in DevOps / DevSecOps environment.
• Strong ability in automation, standardization and maintain best practices in software development and testing.

We will consider all candidates but will prioritise those who have closer requirements to client needs.

Thank you!!

Responsibilities

• Handle, assess, evaluate and negotiate Work Injury Compensation Act (WICA) claims.
• Familiar with WICA 2019 compliant procedure.
• Handle Common Law cases.
• Handle claim recoveries.
• Liaison with service providers such as loss adjusters, investigators, lawyers, doctors and/or other relevant parties on claims matters.
• Handle Personal Lines claims.
• Understand Allianz claims management strategies and to ensure proper claim settlements in accordance with policy conditions and company guidelines.
• Meeting service standards and abiding by claims protocols.
• Assist, discuss and escalate complex or large claims for review and/or decision to Manager / HoD and/or Management.
• Attend to issues relating non-Motor claim enquiries and complaints/feedback from customers, business relationship managers and intermediaries etc.
• Assist Manager / HoD in statistical reports, operational reports, and recommendations on claims remedial steps (where applicable) on regular basis to Management.
• Work with fellow Claims Specialist / Managers on ongoing claims review and continuous improvement of claims operating procedures and standards.
• Support Projects and Initiatives on claims incl but not limited to Marketing, Process, Product, System Setup and Enhancement for all non-Motor products.
• Work closely with IT Master platform teams to further enhance the claims process and system functionalities of the core platform to move towards organizations’ STP and NPS targets as a Claims team.
• Any other duties as and when deemed necessary by HoD.

Requirements:

• Recognized degree or diploma.
• Certified with CGI.
• Minimum 3-5 years’ experience in WICA and Common Law claims handling.
• Experience in A&H such as Personal Accident and Hospital Income.
• Meticulous, analytical, problem solving and organised.
• Open-minded, proactive, receptive to new ideas and cope well with changes and pressure.
• Effective communication, negotiation, customer service techniques/skills and interpersonal skills to be capable of dealing with all levels of clients, intermediaries and external parties.
• Good spoken and written communication skills in English and a 2nd language.
• Good knowledge of MS Office software and any other technology applications.
• Team player who is willing to work in a dynamic change orientated environment.

Primary Responsibilities

• Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction
• Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests
• Attend to guests enquires and handle feedback
• Any other ad hoc duties base on operational needs

Requirements

• GCE `O' Level or its equivalent
• Good interpersonal skills with effective multi-tasking, time management and problem solving skills
• Possess a warm and pleasant personality
• Able to perform shift working, including working on weekends and public holidays

Job Responsibilities

1. Managing and process daily sales orders.

2. Follow up orders and deliveries base on customers’ requirement

3. Co-ordinate sales planning, forecasting and budgeting plan

4. Timely submission of weekly and monthly reports

5. Co-ordinate sales related activities such as materials requirements, artwork confirmation, production scheduling and order delivery

6. Able to work as a team

7. Adhere to Company’s Policies & Regulations.

Qualifications / Experience

1. Diploma/ GCE A Level / STI or equivalent

2. Preferably with work experience in fast pace environment

3. Good verbal and written communication and presentation skills

4. Good Microsoft Office skill

Benefits :

- 5 days work week

- Advance AWS payout monthly

Location : West, Near Joo Koon MRT

Jobs Specifications

• Prospect and Generate Business Leads
• Communicate and Establishing Customers’ needs with presentations of Company services
• Follow up on sales opportunities and enquiries
• Update Sales data
• Attend off-site business meeting and enquiries
• Coordinate with other teams to develop new business
• Prepare Sales Quotations and Reports

Requirements / Preference

• Outgoing with good communication skills. eg English, Mandarin or dialects, etc…
• Proficiency in Microsoft Office & Power Point
• Valid Class 3 Driving License preferred.
• Minimum Higher Nitec / Diploma (Business / Facilities Management - Environmental related).
• Working experience with sales techniques highly preferred
• Ability to develop and maintain strong and collaborative relationships internally and externally.
• Salary will be commensurate with experience

Interested Applicants:

Send your CV to [email protected] or please click on the apply button.

Only Shortlisted Candidates will be notified

Responsibilities

· Achieve sales targets and assist in tender for projects

· Develop and execute plans and strategies set by General Manager and the company

· Resourceful and possess a high level of commitment and determined to excel.

· Require to identify and prospect potential customers, including contractors, and construction through regular visits and follow ups

· Provide accurate and timely quotations, negotiate contracts, and close sales deals

· Open for junior and senior candidates

Requirements

· Minimum diploma in the construction related field

· Minimum 2-3 years of B2B sales experience in the construction industry

· Project based sales

· Willing to learn and a good attitude

· Excellent communication and negotiation skills

· Strong networking and relationship-building abilities

· Ability to work independently and as part of a team

Knowledge of the building/construction industry is a plus

Other information

· 5 days work week (Monday to Friday)

· 9am to 6pm

Interested person please email to [email protected]