Responsibilities

• Perform market research and talent mapping for the Japan market.
• Communicate with the local candidates and counterparts based in Japan to gather market insights and share job details.
• Manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Share up-to-date, accurate, and value-adding market intelligence to support business growth.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline.
• At least 1 year of relevant working experience in recruitment, talent acquisition or talent sourcing.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.
• Business proficiency (spoken and written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients based in Japan via calls and emails.

Objectives of the position:

Spearhead all brand and marketing-related activities, develop and deliver marketing campaigns to acquire new customers across APAC.

Key Responsibilities:

• Spearhead brand building and customer lifecycle marketing from regional level
• Lead the charge to build a strong brand identity & presence in market.
• Interact with relevant influencers, journalists, and media outlets.
• Oversee the content on own sites, partners’ sites, social media to ensure brand consistency & compliance.
• Educate & provide guidance to team on content development according to global standard & requirements.
• Co-lead in content creation for APAC strategic initiatives with product and strategic marketing team
• Work closely with eBiz team to ensure content is optimized for SEO.
• Develop country capabilities to drive marketing based on the customer lifecycle development.
• Drive towards increasing of market presence, acquire new customers & grow existing customers.
• Measure and analyse campaign performance, offering insights and provide actionable recommendation for continuous improvement.

Skills & Qualification:

• Bachelor’s degree (or equivalent) in marketing, communications, or related field
• 4 - 5+ years of marketing experience, preferably in an B2B environment
• Digital Savvy
• Proficiency in copywriting is a plus
• Able to multitask and work under time pressure and adapt quickly to changing priorities in an ambiguous environment
• Can-do attitude and be self-motivated
• Exceptional project management skills, with the capability to manage multiple projects simultaneously.
• Excellent communication and teamwork skills, able to work effectively with diverse teams and stakeholders.

(EAST REGION) - Changi Airfreight Centre

Basic + 1k transport allowance + commission + AWS

The Business Development Manager is a key contributor to business activities relating to Sales within the stated geographical region. The role will primarily involve hunting, winning, and acquiring new business and customers for the organisation, lead the engagement and grow assigned customers, lead, and prepare customer quotations and proposals, increase the organization's revenue, volumes and gross profit, execute business development strategies and tactics, and assist management and leadership in the formulation of sales planning, tactics and strategies when required.

Primary Functions

• Hunt, win and acquire new business and customers for the organization (Note that this is a pure hunting role)

• Lead the engagement and grow assigned customers in country

• Maintain positive and close relationships with all assigned customers

• Lead and prepare customer quotations and proposals

• Meet targets and/or increase the organization's revenue, volumes, and gross profit

• Execute business development strategies and tactics

• Assist management and leadership in the formulation of sales planning, tactics and strategies when required.

• Interact with local and regional product teams (including Air, Ocean, and others) on securing the best rates in the market for customer proposal purposes.

• Manage and analyze the performance of owned customers, identify the need for action and execute these actions

• Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary Functions

• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives.

• Work on tenders/RFQs/Bids if required

• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others

• Contribute ideas on process improvements & implementation of related improvements.

• Internal stakeholder management

• Execute and manage all other jobs as assigned by immediate and dotted line superiors.

Job Requirements:

• Degree level or equivalent

• Min. 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.

• Pure hunting role. Working knowledge of freight forwarding and/or logistics related operations and selling process is a MUST.

• Experienced as Air freight hunter role

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

Requirements:

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Responsibilities:

• Identify business opportunities and expand customer base
• Daily sales call planning & visiting
• Maintain good customer relationship
• Handle freight negotiation & provide quotations to customers
• Follow up on outstanding payment & ensure collection
• Participate in sales meeting, submission of weekly report
• Keep abreast of industry changes for market study

Requirement:

• Minimum Diploma qualification with 1-2 years of sales experience in container shipping / freight forwarding business
• Candidate must be a team player with strong interpersonal and negotiation skill
• Candidate must be willing to travel, preferably to possess own vehicle due to nature of work (sales visits)

Highlights

• Mon – Fri/ 8.15 – 5.35 (Hybrid)
• Reporting to Director
• AWS + VB
• Travel to overseas

Job Description

• Work closely with the distributors to manage and build the key account business.
• Work closely with the distributors on the business execution plan within the approve budget.
• Lead in the execution of all plans, programs and activities for the distributor market as outlined by the marketing calendar for that market.
• Coordinate all Public Relations events in the market as outlined in the Activities plan.
• Coordinate, manage and implement all business plans and programs approved by the International Business Group.
• Coordinate, manage and implement all approved trade marketing plans and programs.
• Provide regular update key stakeholders on the business plans and execution status of the programs.
• Market checks to ensure shelves are stocked, competitor pricing/promo checks and reporting and feedback on trends/category developments in market

Qualifications

• At least 10 years' experience in key account management within consumer industries with Regional Market, Commercial, Market Penetration, Consumer Packaged Goods (CPG) sector and Distributor Management experience.
• Trade Marketing experience for consumer products is a must
• Proven experience in Regional Commercial and Distributor Management (mandatory).
• Product introduction experience is a major plus
• Significant regional market experience, particularly in Southeast Asia and similar markets
• Joint venture management skills are highly desirable.
• Ability to work independently in foreign countries.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Our client, a global unicorn in the technology and higher education sector, is looking for an . This role requires building and growing corporate accounts throughout Singapore from the ground up. The ideal candidate should possess a thorough understanding of the leadership and talent development landscape in the region and have a robust network among HR and L&D professionals, including connections with both local and international corporations.

Annual base salary up to SGD 150K plus attractive commissions.

Requirements:

• Over 10 years of experience in corporate (B2B) sales, preferably with a background in Executive Education or HR/L&D Consulting.
• Demonstrated ability to engage in and position conversations about talent and leadership development with CHROs, L&D and HR professionals, as well as Business and C-suite executives.
• Established relationships with leading local, multinational, and public/government sector organizations.
• Proficiency in developing and presenting persuasive proposals to corporate clients.
• Experience with CRM tools such as HubSpot and Salesforce.
• Strong grasp of regional marketing and positioning strategies to develop and maintain a solid growth pipeline.
• Experience in selling online executive education or blended learning solutions to corporate clients is highly advantageous.
• Background in business consulting firms may also be considered.

Responsibilities:

• Perform sales administrative duties including generating quotations, proposals
• Liaise with the internal department for smooth sample processing and timely delivery
• Provide a high level of customer service to ensure customer satisfaction
• Ensure customer's inquiries are addressed in full
• Perform any other duties from time to time as assigned by the superior

Requirements:

• Minimum O level/Higher NITEC/Diploma in any discipline
• Graduates are welcome to apply as training will be provided
• Strong communication skills, with excellent organizational, administrative & problem-solving skills
• Ability to work under pressure & tight deadline
• Knowledge of SAP will be advantageous

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Location : Jewel (Store officially open in Dec. Currently have kiosk at Jewel)

Basic + Commission

Working hour : 5 days’ work (off day on weekdays)

4 shift rotation

10am – 7pm

11am – 8pm

12am – 9pm

1pm – 10pm

Key Responsibilities

● Drives top line store sales and growth by personally selling to customers

● Proactively engages with customers, reads cues and responds effectively

● Creates enthusiasm for selling strategies by inspiring, supporting and

mentoring others’ selling behaviours

● Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)

● Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

● Responsible to meet minimum monthly sales target

● Contributes to and thrives in a sales-driven culture.

Requirement

● An excellent communicator with strong interpersonal skills

● A team player with a positive attitude and enthusiasm for sales

● Able to work in a dynamic environment and adapt to changing situations

●Passionate about the beauty industry and eager to share their knowledge

Benefits:

● Monthly Variable Bonuses

● Employee Discount

● Team Bonding

● Career Enhancement

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Working day: Mon-Fri (8:30am to 6:00pm)

Location: Kaki Bukit (7-10mins walking distanced from MRT)

Salary: Basic + Commission + Transport & Mobile (Claim Basis)+ AWS + VB

Job Description

Account Serving: 

• Drive sales growth and achieve sales targets within a specific territory.
• Cultivate and maintain strong business relationships with existing and new accounts through regular follow-ups, in-person meetings with presentations, sales proposals, and quotations. 
• Act as the main point of contact for managing all aspects of customer relationships, including handling inquiries, providing services, and delivering information. 
• Responsible for the day-to-day management of communication and execution of promotions across assigned accounts.

Business Development: 

• Identify business opportunities by assessing prospects and evaluating customers' businesses and requirements. 
• Analyze sales options, provide cost calculations, and recommend solutions to customers to meet assigned targets. 
• Regularly communicate sales performance, competitor activities, and market intelligence to management.  Collaborate with internal teams (Sales, Marketing, Customer Service, Finance, and Logistics) to contribute to team performance and effort.

Job Requirements 

• Diploma in Sales & Marketing, Business Administration, Optometry, or a related field. 
• Minimum of 2 years of relevant experience with a proven track record and a passion for sales. 
• Optometrist preferred 
• Experience in the Optical and/or FMCG industry will be advantageous. 
• Self-motivated individual who is results-oriented, proactive, and possesses problem-solving abilities. 
• Proficient in MS Office, especially MS Excel.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Responsibilities:

• Install, configure, and manage end-user laptops, desktops, printers, and mobile devices.
• Handle onboarding and offboarding processes, ensuring security and policy compliance.
• Contribute to technical documentation and help improve internal processes.
• Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
• Troubleshoot and resolve end user application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors

Requirements:

• 2 - 5 years of IT Technical, end-user support working experience
• Experience in creating user's account and mailboxes on AD and Exchange
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting
• Good knowledge in diagnostic of hardware issues on PCs and notebooks
• Knowledge in vendor management such like negotiation of pricing, vendor quotation, etc

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• MNC / 5 days work week
• FMCG Industries
• Attractive Salary Package
• FMCG and Modern Trade experience is preferred

Responsibilities:

• Develop and implement Key Account Plans and strategies, including sales and trade activities
• Lead a team of Key Account Managers, Sales Representatives, and Sales Promoters to meet business objectives and KPIs
• Support Key Accounts in creating and executing Joint Business Plans (JBPs) to achieve key goals and KPIs
• Implement strategic plans to meet business objectives and KPIs
• Manage budgets effectively to maximize ROI through strategic planning
• Work with the Marketing team to coordinate sales activities and promotions, boosting product visibility and consumer engagement
• Ensure annual sales and profit targets are met, along with managing A&P expenses
• Analyze market and consumer demands and adapt strategies accordingly
• Build strong relationships with clients to be the preferred partner for new initiatives
• Lead negotiations on commercial strategies with customers
• Inspire and guide the sales team to achieve high performance
• Cross-functional collaboration with Finance, Operations, and other departments

Requirements:

• Diploma Business Administration, Marketing or related disciplines
• Minimum 3 years of relevant experience in the FMCG industry
• Proficiency in Microsoft Office (Word, Excel and Powerpoint), SAP or equivalent
• Detail-oriented with strong business sense, aptitude and passion for research, data analysis and problem solving
• Excellent Negotiation & Influencing Skills
• Good interpersonal and communication and presentation skills
• Experienced in managing sales merchandiser/representatives will be a plus point.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Job Responsibilities:

• Preparation of technical data submissions for customers
• Creation of documentation in SAP
• Generation of material planning reports and placing orders with vendors
• Collaborating with other departments such as marketing, logistics, and finance to ensure a smooth sales process
• Coordinating the shipping and logistics of shipment rights and documentation; from the factory production readiness all the way to when the customer picks up the goods
• Assisting with the resolution of customer complaints and disputes
• Prepare sales reports and forecast future export sales

Job Requirements:

• Preferably with a diploma/degree in Business Operations/Sales & Marketing/Engineering or equivalent
• Independent and pro-active individual
• Good communication and interpersonal skills to handle external customers from different backgrounds and internal departments
• Experience with SAP
• Export/Regional Sales working experience will be advantageous

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

• Office location: Pandan Road
• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Company transport is provided from Clementi MRT (one way)
• Mobile reimbursement of up to $50/month

Job Highlights & Staff Benefits

• Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential
• Annual performance bonus
• Annual increment
• Team bonding activities and birthday vouchers
• Leave, Medical and Dental benefits
• Education sponsorship and fully paid external training

As a key member of the IT Team, the candidate will play a pivotal role in maintaining and optimizing infrastructure systems across multiple locations, locally and overseas.

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Responsibilities

• Achievement of sales & Orders, profit, and strategic objectives for the assigned regions
• To provide strategy, vision & actions plan to increase the loyalty and sales of the ASEAN customers for company Products & Solutions
• To actively participate & contribute towards the completion of Country Growth Plan (ASEAN, Oceania)
• Expand new customers for ASEAN, Oceania
• Expand our SI and distribution network for ASEAN market
• To conduct monthly review with distributors for early project detection & opportunity for ASEAN
• Debt Monitoring & Collections
• Engage in active sales visit with distributors, consultant, SI, Panel Builder and End User.
• Support for Market studies and feed backs to Japan (Market Information, Competition & Pricing, Customers behavior, Market values)

Requirements

• At least 5 years in Sales and Marketing or Business Development
• Experience in product support for pre-sales and post-sales to distributors, OEM, consultants, end users
• Possess creativity in problem solving
• Highly motivated individual
• Good presentation and interpersonal skills
• Proven track record in sales of industrial products
• Strong knowledge of drives, VFDs and its industry applications
• Knowledge in Automation market, OEM applications
• Able to travel within ASEAN regions

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Responsibilities:

· Introduce green gift concepts

· Understand client needs

· Collaborate with design and procurement teams

· Manage sales proposals and transactions

Qualifications:

· Proven success in corporate gifts industry

· Strong client relationships

· Excellent communication skills

· Passion for sustainability

What We Offer:

Working hours: Mon-Fri 8.30am – 6pm

Toh Guan Road

Job Highlights

• Comprehensive company insurance coverage
• Flexi-medical benefits
• AWS, variable incentive, Transport Claim
• FMCG Food products sales experience is a must
• Look for candidate possess online sales or B2B sales experiences

Job Responsibilities:

• Manage relationships with existing Key Accounts (local B2B/Korean distributors/Korean B2B or E-commerce) to achieve sales targets and KPIs.
• Identify, develop and secure new customers to contribute to company’s sales targets and growth.
• Negotiate business trading terms with key customers.
• Analyse market trend supported with data analysis.
• Plans, negotiate and execute marketing and promotion strategies.
• Responsible for new product listing and its strategic promotion planning.
• Handle consumer complaints and resolve them effectively.
• Prepare sales forecast and work with supply chain on order planning from HQ.
• Analyse sales data and prepare relevant reports for management decision making.
• Any ad-hoc duties assigned.

Required Skills:

• Minimum 1-3 years’ experience in food sales industry.
• Possess minimum Diploma in Business Administration or relevant course.
• Ability to articulate product and/or value offerings.
• Good in computer skills, particularly excel skills.
• Ability to gather and use data to make inform decision making and persuade others.
• Proven skills to communicate, present and influence credibly and efficiently to external and internal partners.
• Positive, motivated attitude.
• Ability to work independently, effectively managing time, prioritize tasks and work within deadlines.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

• Basic up to 4.9k + AWS +VB
• 5 day work (9am-5.45pm)
• 20-40% travelling APAC
• Must have experiences in IVD Industry
• Pharmaceuticals & Medical Devices (Healthcare & Medical)

Responsibilities

Product Knowledge

• He/ She is responsible to receive/ gather in time all information regarding product specifications or modifications of existing products, upgrading, or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors/ customers.
• He/ She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

Implementation of favourable conditions to support sales/marketing target achievement.

• He/ She conducts application and theoretical training for the representatives of the different distributors in the region.
• He/ She provides end-user training, as and when necessary.
• He/ She develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• He/ She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• He/ She maintains regular communication and continuous contact with all the subsidiaries & distributors.

Reporting

• He/ She prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice.
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% – 40% per year.
• May need to work after office hours occasionally.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects