At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist and support Sales team activities on administration of purchase orders and invoices.
• Preparation of related administrative paper documentation.
• Liaise with clients and suppliers on logistic and delivery arrangements.
• Responsible for clients inquiries and quotations.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Attend to general enquiries over the phone and email, gathering and evaluating feedback from customers.
• Supporting Event team in organisation of sales events.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Undertake any other ad-hoc projects/duties assigned

• Bachelors Degree in Business Administrationor related field.
• Minimum 2 years of sales support experience.
• Strong organization, time management skills and ability to work with senior internal stakeholders.
• Interpersonal skills, confident personality, high level of enthusiasm.
• New office is set to relocate to Expo in Q2/Q3 2024.

As a Social Media Specialist, you will play a pivotal role in establishing and enhancing our online presence through the creation and management of e-shops and the development of marketing materials. The ideal candidate will possess a deep understanding of the Singaporean market and a keen insight into various social media platforms.

Social Media Management:

• Develop and execute social media strategies tailored to the Singaporean market.
• Manage and curate content across various social media platforms, including but not limited to Meta, Instagram, etc ensuring alignment with brand guidelines.
• Monitor social media trends, user engagement, and competitors to identify opportunities for growth.

Marketing Collateral Production:

• Design and create engaging marketing materials, including but not limited to graphics, videos, and promotional content.
• Collaborate with the e-commerce team to align content with overall brand messaging and promotional campaigns.
• Localize the marketing materials and tones of language to fit the Singaporean audience.

Community Building:

• Foster a vibrant online community by engaging with followers, responding to comments, and addressing customer inquiries.
• Implement strategies to grow the online community and enhance brand loyalty.

Analytics and Reporting:

• Utilize analytics tools to track and analyze the performance of social media campaigns and e-shop activities.
• Provide regular reports and insights to measure the effectiveness of strategies and recommend improvements.

E-Shop Development:

• Create and manage e-commerce platforms, ensuring a seamless and user-friendly online shopping experience.
• Collaborate with the IT team to integrate necessary functionalities and features to enhance the e-shop's performance.
• Implement and optimize e-commerce strategies to drive sales and achieve business objectives.

• At least 3 years of experience in managing e-commerce platforms and social media accounts.
• Knowledge of social media management tools and analytics platforms.
• In-depth understanding of the Singaporean market and consumer behavior.
• Excellent written and verbal communication skills in English.
• Ability to adapt to changes in the social media landscape and e-commerce trends.
• Strong graphic design skills and proficiency in relevant design tools would be a plus. (Please attach your portfolio)

This position offers an exciting opportunity to contribute to the growth of our brand in the dynamic Singaporean market. If you are passionate about e-commerce, social media, and have a deep understanding of the local market, we invite you to apply and be a key player in our digital success.

We Will Offer You....

• Chance to work on cutting-edge technology projects.
• Rapid growth opportunities for strong performers.
• Casual wear every day to enjoy your work.
• Fun working culture with challenges to learn and grow together.

• Flexible working schedule.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

This is a role as an Employment Agent for Maid Agency.

- Placement of FDW to potential clients

- Schedule interviews between FDW and clients

- Arrange for arrival and deployment of FDW

- Necessary paperwork for deployment

- Counselling between FDW and clients if required

- Be willing to take CEI (Basic) License or already have the license

We offer attractive basic and high commission.

Basic salary will be offered based on your experience.

* We do not have headcount for S Pass applications.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media & Content Strategist

12 months fixed term contract

As the Social Media & Content Strategist, you'll be working with one of our clients - one of the largest video-sharing platforms with a growing community of video creators and consumers. You'll lead the design and execution of cutting-edge social campaigns and editorial programs. Collaborating with teams across multiple countries, including Japan, Korea, India, and Indonesia, you'll manage internal and external relationships, ensure effective content distribution, and oversee day-to-day operations and community management. 

You'll have the chance to work on exciting projects that will make a real impact on our client’s audience while staying up-to-date with the latest trends and techniques in social marketing. you'll play a key role in shaping our client’s growth and success, using your expertise to drive impactful decisions and strategies. While copywriting, content production, and community management will be part of your role, your primary focus will be on leveraging data to optimize performance and drive results.

We’re looking for someone who is passionate about the brand and has a deep knowledge of video-sharing platforms, APAC creators, artists and influencers, is well-versed in social media management and has strong project management skills. 

Role: 

• Develop and execute an innovative content strategy for APAC (India, Japan, Korea, Indonesia) that drives engagement and growth for our client
• Collaborate with local social marketing managers and vendors to optimize campaigns and editorial content
• Analyze campaign and content performance and provide data-driven insights and recommendations
• Stay up-to-date with digital best practices and industry trends to keep content fresh and relevant
• Develop and pitch new content ideas that align with social marketing objectives and key results
• Manage agency partners to ensure content assets are high-quality and strategic priorities are communicated effectively
• Oversee community management to ensure active and engaging social channels
• Play a key role in driving the growth and success of social marketing efforts across APAC.

You:

• 8+ years of experience in Social Media Marketing, Strategy and Community Management
• A passion for the video-sharing ecosystem, digital culture and current online social trends
• A strategic and creative thinker who is able to navigate around an always-on social landscape and roll with the changes in a dynamic environment
• Proficient understanding of social media analytics and experience with Sprinklr preferred
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Solid project management experience and account management traits
• Passionate about working as part of a larger team to deliver on a common goal
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

The role

Checkout.com is actively looking for a Sales Manager to join our Commercial Team in Singapore to drive rapid growth across various industries for our online payment solution.

If you are a driven and focused salesperson with a proven track record of success selling cutting edge payment solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan.

Reporting to the Director of Sales, the Sales Manager will play a key role in growing Checkout.com’s footprint in. They will be responsible for selling Checkout.com’s full payments technology stack to large enterprise organizations.

Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets.

How you’ll make an impact

• Identify, qualify and close the most promising prospects and partners that will help Checkout.com grow a healthy pipeline across various verticals.
• Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified pipeline in cold and warm channels
• Pitch our next-generation payment solutions and value-added services to eCommerce and Fintech companies
• Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
• Become the expert on Checkout.com’s technology stack, help new merchants understand the value of Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
• Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
• Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
• Partner with other Sales Managers to share best practices, key business insights and industry trends.
• Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
• Act as an ambassador for Checkout.com

Your Impact

• Support JAPAC analytics, providing value-adding insight in strategic investment areas, core & growth technologies as well as managing the operational cadence of the business
• Coordinate with JAPAC wide Sales Ops to facilitate the local needs and requirements of the business
• Assist Theater/District Sales Leader in weekly, monthly, quarterly and yearly deliverables
• Be active part of Theater/District Planning Cycle
• Collaborate with Field to increase the success rate of the Sales Program/Sales Play
• Coordinate the Forecasting processes
• Support and operationalize the JAPAC Sales Ops mission of being the trusted ‘Value Add’ Business Advisors for Sales Leadership & Management
• Being the ‘Voice of Field’ by representing and driving Field needs back to company
• Making it easy to do business internally & externally with Palo Alto Networks
• Support the Field Operations team in:
• Support the execution of Sales Strategy and Initiatives
• Ad-hoc Sales/Business requests 
• Organizational/Territory Design
• Business Intelligence (reports, analytics, dashboards)
• Territory Quota Modeling
• Design, document and implement business processes
• Provide business analytics (G Sheets/Excel, Salesforce.com, Tableau, Clari, Einstein, Asana)
• Assist in localizing Sales Enablement Materials, Pitch Deck to local markets as needed

Job Description :

• Scan and file documents.
• Verify Sales Order and documentation.
• Assist in Vehicle registration.
• Assist in refund payments and invoice matters.
• Assist in prepare registration document and delivery
• Any other ad-hoc admin duties assigned.

Requirements :

• With at least 2 years of administrative experience
• Able to work in a fast pace environment
• Must be able to commit 6 months or long term

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsibilities:

• Provide daily operational and administrative support for the functioning of labs and programmes

• Administrative support for procurement, installation, and troubleshooting of equipment

• Procurement of chemicals, consumables and inventory management

• Administrative support to researchers, students, and contractors for matters related to health, safety and other compliance

• Administrative support for the implementation of the NTU safety policy, safety audit, and safety training

• Administrative support for license matters

Requirements:

• Undergraduate Degree/Diploma in Chemistry, Physics, Material science or Diploma in Business Administration and other fields

• Experience in laboratory management is advantageous

• Documented experience in Microsoft Office applications (Word/ Excel/ PowerPoint/ Outlook)

• IT literate and good in Writing Skills

• Meticulous, organized, able to prioritize and multi-task.

• Team player with good communication and interpersonal skills

• Able to work both independently and as a team

• Able to work under pressure and meet tight deadlines

• Good interpersonal skills

• Good communication and writing in English

Job Description

• Creating fresh leads and sales opportunities using methods such as cold calling, email outreach, direct sales, and referrals.
• Continuously prospect to establish a robust sales pipeline and foster meaningful connections with potential clients.
• Expanding and diversifying the client base.
• Nurturing enduring and positive relationships with key accounts.
• Scheduling meetings with prospective clients, actively listening to their needs and concerns to assess their requirements.
• Developing a comprehensive product knowledge to confidently offer accurate solutions.

Requirements:

• Strategic and with good communication skills.
• Sales driven person.
• Unwavering determination and teamwork to meet sales targets.

Reg no. R1659970

Brief description of the Restaurant

Sales & Marketing of Alcoholic Beverages including Japanese Shochu, Japanese Whisky, Gin, Rum etc. to On trade (Hotels, Restaurants & Bars) and Off-Trade (Retail Shops) clients in Singapore. We are looking for someone who is passionate, dynamic, and committed to developing a career in the Alcohol Beverage domain.

Job Descriptions

1. Develop the On-Trade & Off-Trade segment in Singapore (Bars,Restaurants, Hotels, Private Member Clubs, Retail Stores etc.).
2. Prepare all supporting marketing collateral, including maintaining any detailed product catalogue.
3. Support the Training & Education of Trade customers.
4. Create digital content for promoting various products from time to time.
5. Generate ideas for Events with Trade partners.
6. Support Daily operations.

Job Requirement

1. Have a strong interest in and passion for Japanese Shochu, Whisky & Cocktails
2. High standard of customer service
3. Good communication and presentation skills
4. Between 0 – 5 years of experience in Bartending, Sales of Wine/Spirits / Japanese Shochu /Sake or any area related to Hospitality.
5. Good Interpersonal skills and a strong team player
6. Able to work in small teams / self-motivated with an entrepreneurial approach.

Benefits

• There is No AWS and Bonus
• Annual Leave 14 Days, Sick Leave 14 Days.
• Sales Incentive/Commission after achieving threshold sales revenue as average of sales

Working hours

• Mon- Fri (9 a.m. to 6 p.m.) with lunch break

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Working Hours: Monday to Friday

Office Location: Lavender

Job Scope:

• Responsible for executing key sales and business development initiatives
• Leads creation, Follow-up and accounts servicing
• Creating and maintaining new/exisiting customer relationships
• Act a the main point of contact for your clients
• Prepare client / production and weekly sales meetings
• Tracking sales data to ensure the company meets sales quotas

Job Requirements:
- Minimum Diploma
- Able to effectively communicate features and benefits of solution
- Events and sales experience will be advantageous

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA License: 16C8004 | Hailey YANG | Registration No: R1876431

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Marketing Operations Specialist (SG) 

12 Months fixed term contract

As a Marketing Operations Specialist, you will support the most prominent Technology brand in supporting APAC workstreams. You will manage the planning and operational processes for the team, including budgeting, headcount management, and marketing promotional strategies and campaign operations. This role focuses on campaign operations, retail marketing, and marketing promotions.

Responsibilities: 

• Support marketing projects and initiatives for the team - including e-commerce and onsite retail marketing projects. 
• Help in annual and quarterly planning, including budget and headcount processes; identify and develop key operations processes to improve efficiency and effectiveness.
• Partner across the broader Marketing organisation and sales teams to implement, maintain, and continuously optimise operating models meant to focus on ways of working between teams.
• Constantly find opportunities to streamline, connect and simplify approvals, create best practices and share learnings. 
• Help manage large-scale e-commerce marketing content initiatives with multiple workstreams in a highly dynamic environment. 
• Work with stakeholders and agencies on processes and guidelines for projects.
• Manage and lead projects and efforts between multiple stakeholders - partner agency, client, and own teams. Facilitate a good feedback process for campaign workflow optimisation.

You:

• BA/BS degree or equivalent practical experience.
• 4+ years of experience in a marketing or advertising agency working on technology or consumer-led projects and clients 
• Experience with marketing operations across online and offline channels (e.g., website, mobile, retail stores, onsite promotional campaigns), managing launch timelines, and launch programs across diverse markets for the online space
• Ability to synthesise launch schedules and effectively influence and communicate cross-functionally across different teams
• Ability to execute within timelines, with multiple stakeholders and reviewers, and the ability to deliver projects on time with high accuracy
• Excellent project management skills with the ability to manage diverse high-visibility priorities concurrently.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities

● Leads Follow Up & Conversion: Follow up with leads via text and phone calls to schedule appointments at the showroom.

● Leads Conversion: assist sales designer / business development manager and follow up with leads for sales conversion with signed contracts. Sales training can be provided if required.

● Social Media and Digital/Online Media: Liaise with digital marketing agency and social media platforms to monitor social media posts' reach, engagement, performance and record data for analysis.

● Events Management: Assist with event planning and execution with the team.

Requirement

● Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Marketing, Advertising/Media, Mass Communications or equivalent.

● Possess strong verbal and written communication skills to engage with customers. Bilingual fluency in English and Chinese languages is essential.

● At least 1 to 3 years of relevant sales and customer service experience.

● Deep interest in building customer relations and achieving sales performance with strong attention to details and follow up.

● Goal oriented, driven and pro-active.

● Able to work in a fast-paced environment and handle pressure well.

● Experience in sales, business development, leads generation and leads conversion will be a bonus.