Duties and Responsibilities

Responsible for the sales and account management of new business opportunity, leveraging on company’s logistics offerings and services.

Identify business prospects and opportunities, evaluating and analysing the sales options, and proposing effective solutions for the clients.

Maintain relationships with clients by providing support, information and guidance.

Preparation and submission of the Project Tenders/RFQs.

Monthly sales reporting.

Any other ad-hoc assignment assigned by superior from time to time.

Qualifications and Requirements

Min Diploma or degree holders in any logistics / engineering discipline

PC knowledge in Word/Excel/PowerPoint / Outlook

Self-drive, highly motivated, proactive, confident and independent.

Excellent communication, interpersonal and customer-handling skills.

Incumbent must possess class 3 driving license.

Working Conditions

5.25 Working days per week

• MNC
• 5-day work week
• Up to S$4,000
• Minimum 1-2 years of relevant working experience in Sales
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Executive.

RESPONSIBILITIES:

• Identify new business opportunities and execute sales strategy to secure new customers
• Maintain good customer relationship with customer to increase sales growth
• Attend to customer enquiries/issues and resolve in a timely manner
• Achieve monthly sales target as KPI set
• Work closely with the Sales Manager, Executive Chef, Procurement, Brand and Marketing team on the various branding development and marketing support for different customers based on their requirements
• Develop professional rapport with the customers and build positive brand loyalty
• Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
• Canvassing new potential customers via cold calling, networking etc
• Collaborate with brand and marketing team to perform market research to understand the various trends, competitive analysis

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 2-5 years of relevant working experience in Sales for Food/Fast Moving Consumer Goods (FMCG) industry will be preferred
• Self-motivated and results driven
• Possess good product knowledge in the foodservice industry
• Possess own transport is an advantage
• Business level Japanese proficiency level required to manage and outreach to Japanese-speaking customer base

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

If you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and create suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support, and recommendations
• Proposal writing, quotation, invoicing, and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure the creation of a successful event programme
• Assist in refining the company’s sales strategy and processes
• Collaborate with the Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team

Job Requirements:

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written, and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching, etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks in the office

Tai seng

up to 7K

Responsible to plan short-term and long-term sales targets (sales, product mix) in Hong Kong, Taiwan, and the Middle East, etc. which are set after discussions with Head Office, plan and execute sales strategies, measures, and activities for each country to achieve each target.

• Also monitor the profitability of the business and take necessary actions. Plan and manage expenses.

• Analyze and report to management monthly, quarterly, and annually about variances between the results and budget, and take countermeasures as necessary.

• Plan trainings required for team members, mentor, supervise, and support them.

• Work closely with Marketing, Application and Service team members to achieve departmental goals.

• Build and maintain relationships of trust with customers and distributors, provide necessary support in a timely manner, develop and implement strategies together, and strive to maximize regional sales.

• When launching new products, create the optimal launch plan for each market and execute it in collaboration with marketing and application teams.

• Regularly collect and analyze information on market trends, competitive situations, new solutions, and our products, and share this with management and teams to take countermeasures into consideration.

• Manage market forecasts, work closely with administration departments on orders, and focus on ensuring required delivery times.

• Other ad-hoc duties as assigned

How to Apply:
Ready to be part of the healthcare revolution? Send your resume to [email protected] or telegram @jocelynchan and be a pioneer in shaping the future of healthcare. Your Next Chapter in Healthcare Begins Here

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

• Develop and execute sales strategies to meet and exceed sales targets
• Identify new business opportunities through market research and networking as well as managing existing accounts
• Identify prospects, develop market segments, generate leads and promote our product offering
• Negotiate and close sales deals
• Monitor industry trends and adjust sales strategies accordingly
• Build and maintain positive relationships and rapport with stakeholders
• Monitor and collect information on competitors
• Achieve assigned sales target

Requirements

• Diploma or ‘A’ levels
• 2 years sales experience preferred
• Basic knowledge in medical products is an added advantage
• Experience in sales coverage for Healthcare Institutions, Clinics or Retail Pharmacies
• Results oriented, good communication and correspondence skills
• Demonstrate competency in key areas including selling skills, planning and organization, analysis and presentation skills
• Meticulous and able to work independently in a fast pace environment
• Class 3 License with own mode of transport preferred
• Those with more years of relevant experience will be considered for the Senior Sales Executive role

Our client is a MNC company in semiconductor industry. Due to business needs, they are now recruiting a Sales Manager to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Engaging in customer acquisition and business negotiations within the Semiconductor sector
• Establishing a novel key account platform to enhance sales initiatives
• Showcasing the company's product offerings to potential clients
• Formulating proposals and engaging in contract discussions with business associates for general agreements
• Collaborating with the technical support team to address technical inquiries and devise solutions for clients
• Analyzing and evaluating potential customers, markets, and competing firms
• Creating comprehensive sales plans and strategies
• Orchestrating specialized marketing activities, including participation in fairs or trade shows, among others
• Overseeing and supporting projects tailored to meet customer requirements
• Coordinating customer orders

Requirements:

• Diploma or Degree in related field
• At least 2 - 3 years of relevant working experience
• Possess own transport
• Experience with wafer test or final test related product

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• In charge of expanding new pipelines and new clients.Overseeing newly acquired clients' accounts during their initial display cycle.
• Arrange and schedule all associated sales activity.
• Assist Executives in achieving sales goals and strategies.
• Utilize marketing initiatives.
• Regularly looking prospects for the process of upselling.
• Establish relationships with important clients.
• Create plans for account growth to boost profitability in the accounts.
• Utilize sales methods to meet goals and quotas.
• Recognize the expectations of clients and offer alternatives that fulfill their needs.
• Establishing and forecasting goals for every account.
• • Work together with internal teams, and operations teams.
• • Oversee and guarantee that all contracts adhere to corporate policies and legal requirements.
• • Develop account performance reports.
• • Remain up to date on market trends, competitor activity, and industry trends.

Requirements:

• Degree or Diploma in Sales & Marketing or Business Administration or equivalent.
• At least 2 - 5 years of sales experience, preferably from secure logistics industry.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Purpose:

The Solution Sales Manager is the main interface between Tech Data and our partner community. The Solution Sales Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

•With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.

•Develop a solid understanding of the product range and present an informed overview.

•Up and cross sell each opportunity for maximum margin return and differentiation.

•Understand strengths and weaknesses in the product sets from a technical perspective.

•Liaise with other divisions of Tech Data, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for Tech Data’s partners.

•Keep CRM up to date to ensure you and the management team have an accurate view of your business.

•Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.

•Capture and maintain all relevant data needed to sell and renew maintenance.

•Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals

•Make outbound sales calls to business partners and prospects as per call plan.

•Identify Tech Data services opportunities in conjunction with the Tech Data Technical Services team.

•Ensure all quotations are built using the company quotation tool.

•Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.

•Achieve and maintain sales certification for relevant product groups when required

•Ensure all partner issues are resolved promptly and seek management guidance where necessary.

•Ensure all business partners are alerted of any upcoming renewals

•Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting

•Accurately forecast business with Sales Manager on a monthly basis.

•Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience:

•Minimum 4 to 6 years of experience selling IT solutions in the channel required.

•Tertiary IT degree or Diploma preferable

•Relationship Building Skills

•Communication Skills

•Self-managed

•Maturity – able to work with all levels within an organization

•Strong business acumen

•Presentation Skills

•Leverage internal relationships and sell the ‘value add’

•Opportunity Closing Skills

•Technically competent

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Sales Director (APAC, Aviation & Aerospace)

A key senior management position that provides strategic and Sales leadership to develop and drive business outcomes with customers in the region.

Key Responsibilities:

· Lead and develop the team to achieve and exceed the sales targets for APAC region

· Developing and implementing sales growth strategies.

· Managing key customers and building successful customer relationships.

· Participating actively in achieving company financial objectives

· Ensuring that business processes are adopted and applied by the sales team

Requirements:

• Possess a Business/Marketing/Engineering or relevant studies degree with at least 10 years of relevant experience in the Aerospace industry.

• Proven Sales track record in the Aerospace industry.

• Possess leadership qualities, excellent business acumen, a strategic and analytical mindset.

• Experience on developing and implementing sales strategy and managing sales team

Suitably qualified candidates are invited to apply online or write in with confidence to [email protected]

Banking Industry*

Basic + Commission up to $5000

6 days (Including Weekends + PH)

11am - 8pm

Jobscope:

• Deliver professional client service to customers at roadshow booths
• Proactively acquiring new customers
• Ensure clean application during submission of application
• Provide insights, feedback and suggestions to improve sales processes and promotion strategies
• stay up to date with competitors offers

We are seeking a meticulous and detail-oriented individual to join our team as a Branded Goods Cleaning Specialist. The Cleaning Specialist will be responsible for the cleaning, maintenance, and preservation of branded goods, ensuring they are presented in impeccable condition to our customers.

Key Responsibilities:

1. Cleaning Procedures:Clean and sanitize branded goods according to established procedures and guidelines.
   Use appropriate cleaning agents, tools, and techniques to remove dirt, stains, and other blemishes without damaging the products.
   
2. Surface Care:Carefully clean and polish various surfaces, including leather, fabric, metal, and glass, to restore their original luster and appearance.
   Apply specialized cleaning products and treatments to maintain the integrity and quality of branded goods.
   
3. Delicate Handling:Handle branded goods with care and attention to prevent damage or distortion during the cleaning process.
   Use gentle and non-abrasive methods to clean delicate materials and intricate designs.
   
4. Stain Removal:Identify and treat stains and discolorations on branded goods using appropriate stain removal techniques and products.
   Test cleaning solutions on inconspicuous areas to ensure compatibility with materials.
   
5. Quality Assurance:Conduct quality checks on cleaned items to ensure they meet quality standards and customer expectations.
   Inspect items for any residual dirt, stains, or damage and address any issues promptly.
   
6. Inventory Management:Maintain accurate records of cleaned items, including inventory counts, cleaning dates, and any special instructions or requirements.
   Organize and store cleaned items in designated storage areas to prevent re-contamination.
   
7. Equipment Maintenance:Clean and maintain cleaning equipment, tools, and supplies to ensure they are in good working condition.
   Report any equipment malfunctions or maintenance needs to the supervisor.
   

Requirements:

1. Experience: Previous experience in cleaning and maintenance, particularly with branded goods or luxury items, is preferred.
2. Attention to Detail: Exceptional attention to detail and thoroughness in cleaning and inspecting items.
3. Manual Dexterity: Strong hand-eye coordination and manual dexterity for handling delicate items and performing precise cleaning tasks.
4. Physical Stamina: Ability to stand, bend, kneel, and lift objects as needed during cleaning activities.
5. Adaptability: Willingness to learn and adapt to new cleaning techniques, materials, and procedures.
6. Ethical Conduct: Commitment to upholding ethical standards and integrity in all cleaning activities, respecting the confidentiality and privacy of customers' possessions.
7. Team Player: Ability to work collaboratively with other team members and support team goals and objectives.

This is an exciting opportunity for an individual with a passion for cleanliness and attention to detail to contribute to the maintenance and preservation of our branded goods. If you meet the requirements and are ready to uphold the highest standards of cleanliness and quality, we encourage you to apply for the position of Branded Goods Cleaning Specialist.

Responsibilities

• Manage existing and growing new accounts in Academic, Research, Pharma and/or Life Science industries.

• Sell scientific devices and consumables such as cold chain management instrument, Agri-technology, lab automation with the ability to support demonstrations (Relevant training will be provided)

• Provide pre-sales and post sales technical and application advice and support to customers.

• Perform business development for new and current products to maintain our market leadership

• Build and maintain good relationships with prospective clients and key account opinion leaders.

• Create, submit sales report on our CRM software.

• Opportunities for overseas product training are available.

Requirements

• Degree in Life Sciences / Biomedical Sciences, or Diploma with minimum 2 years of experience in the relevant field will be considered.

• Exposure to lab equipment and processes with R&D experience would be an advantage

• Have an understanding of the local academic, research or healthcare landscape

• Goal-oriented and sales-driven.

• Independent, self-motivated and excellent team player

• Excellent communication and interpersonal skills

• Willing to travel to the office in Pandan Loop and visit customers across Singapore depending on the customer segments

Benefits

• Competitive remuneration package which commensurate with experience & qualifications.

• 5-day work week with good work-life balance

• Comprehensive insurance and medical benefits.

• Local & overseas training available.

• Career advancement opportunities.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Lih Siean (Jessy)

EA Personnel Reg No: R1547998

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

Job Description & Requirements

TTS Eurocars Pte. Ltd. a well-established car dealership specialising in New Luxury & Lifestyle vehicles is seeking enthusiastic and self-driven individuals to join its sales team. The individual should be comfortable meeting with new clients and have a strong desire to introduce our vehicles, their features, and their functionality.

Responsibilities :

• Responsible for the Sales of New and Pre-owned cars
• Attend to showroom walk-in customers and perform presentations to customers
• Strive to exceed the monthly and yearly targets set
• Strong negotiation skills
• Build strong rapport and maintain excellent relationships with customers
• Ensure smooth delivery of the purchased vehicle to customers

Requirements :

• Minimum 2 years of working experience in retail sales (preferably in the automotive industry)
• Candidates with sales experience but from other industry sectors are welcome to apply. Training will be provided
• Display strong sales flair with a proven sales track record
• Must possess a valid Class 3/3A driving license
• Team player with a strong desire to drive results
• The remuneration package offered is highly based on sales performance (attractive sales commission)
• Successful candidates can expect to achieve an annual income of at least $100,000.00 (Basic Salary+Sales Commissions+Incentives)

Job Description:

• Call or send reminder to patients to remind them for appointment.
• Answer incoming queries from patients or patient's' family.
• Handling daily clinic scheduling and liaise with Allied Healthcare Professionals to resolve conflicted schedule.
• Manage and maintain the department's record and filing system.
• Any ad-hoc duties as per assigned.

Requirement:

• Diploma in Business Management, Business Administration, Healthcare Management or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

· Position: Junior Indoor Sales Officer

· Location: Loyang Walk (company transport provided)

· Working hours: Monday to Friday (9am - 6.15pm) & once a month Saturday (9am - 12pm)

· Salary (commensurate with experience): Up to $3,500 + Daily Meals Provided + Performance Bonus

· Duration: Permanent

· Industry: Manufacturer

Main Responsibilities:

· Follow up on behalf of MD for new customers enquiries & follow through on order confirmation

· Communicating with customers, making outbound calls to potential customers, and following up on leads as provided by MD

· Handle potential customers' enquiries and gather feedbacks/comments on product samples and direct to relevant departments

· Generate sales report & quotations

· Co-ordinate and handle admin for specific export shipments

· Any other ad-hoc task as assigned by the MD

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Ability to manage multiple tasks simultaneously

· Minimum Diploma, Food Science or related

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Connected Customer Support Experience delivers connected support experiences to our customers to gain and keep their trust.

Our Service Manager will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organisations pursuing strategic activities, utilising Microsoft technologies to modernise their business.  
We create an environment where you can do your best work and build a career both in the Service Manager role as well as the wider Microsoft. As your interests and goals evolve we will enable you to connect you with a diverse, thriving community that can help you grow.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution

• Acts as an internal expert to resolve longer running, sensitive, or escalated issues or acts as a primary contact for escalated issues on behalf of less experienced IC levels. Identifies and builds relationships with various internal and external teams and senior leaders to resolve customer issues. Leads strategic projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve customer issues.
• Leads inter-regions, cross-regions, cross-group, or account team unit (ATU) initiatives by creating plans and managing relationships with other business units to improve the customer support experience for a group of customers or a specific region/area. Acts as a subject matter expert on best practices to support the customer experience.
• Reviews status updates to customers and provides informal guidance to others on communicating with internal stakeholders through various channels of communication for highly sensitive or difficult issues.
• Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience.
• Proactively coordinates resources and establishes relationships to drive opportunities within the team and across stakeholder groups in postmortem discussions to remediate future issues.

Collaboration

• Leverages relationships across teams to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the team and escalates as needed.
• Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides informal guidance to Support Escalation team members on how to handle moderate to highly complex cases.

Communication

• Manages customer and field expectations around issue response and represents the company independently. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues.
• Communicates and influences internally to drive faster issue resolution.
• Identifies and builds strategic relationships with internal teams, partners, and
  communications with senior leadership to resolve issues that are complex in
  scope.

Process Improvement

• Surfaces feedback from the team and drives collaboration across functions to identify systematic issues and leads process breakdowns to ensure resolution/progress. Creates strategy for process improvements and leads project or workgroup to improve internal processes.
• Reviews postmortem executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with leadership.

Vendor Relationships

• Owns and leads relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes.

Other

• Embody our culture and value

Qualifications

Required/Minimum Qualifications

• 9+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 12+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience
• OR equivalent experience.
• Project management experience.
• Experience working with Microsoft products and services.
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals)

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Highlights:

• This job is an individual contributor sales role with 100% New Customer Development responsibilities at the first stage.
• We are looking for an experienced salesperson with at least one year of experience in trading electronic components (from brokers or distributors).
• This job is based in Singapore, Tai Seng.

We Offer:

• Competitive Compensation
• Comprehensive Training
• Positive Company Culture
• Respectful and Vibrant Working Environment

What You’ll Do:

1. Seek out potential and new customers who are OEMs, EMS, CEMs, and end-user customers to achieve sales targets.
2. Reach out and maintain relationships with customers and suppliers through various channels, including but not limited to cold calling, proposal emails, and in-person meetings.
3. Process the sales orders to meet customers' requirement, for example, Spot-buy, lead time buy (bulk production order) and Excess Material resales.
4. Focus on providing a full line of electronic products, including semiconductor integrated circuits, passive and active components: GPU, MCU, Memory, IGBT...
5. Work closely with our internal procurement specialists to efficiently address customer inquiries, generate quotations, process orders, coordinate deliveries, and collect payments. Ensure a seamless and efficient sales process for our customers.
6. Contribute to various ad-hoc projects as required, demonstrating flexibility and adaptability in this role.

About You:

1. Minimum of 1 year of sales experience in a related industry, specifically in electronics components trading, or 3 years of sales experience in a different field.
2. Background from a top 50 company in the industry, as well as experience in other SME trading companies, is advantageous.
3. A high-energy and persistent approach to sales especially telesales, with a strong drive for success.
4. Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and the ability to work under pressure.
5. Self-motivated learner with a strong goal-oriented mindset and a knack for independent customer development and business expansion.

Job Responsibilities:

• Create and manage Google and Meta Ads campaigns to generate leads and achieve our digital communication objectives.
• Optimize paid advertising campaigns, including Meta Ads, Google Ads, and various social media Ads.
• Conduct thorough market research and analyze data to identify trends and enrollment opportunities.
• Collaborate closely with cross-functional teams to develop visually appealing and on-brand creative content for various digital marketing channels.
• Utilize design tools and software to craft/edit attention-grabbing banners, graphics, videos to produce compelling video content for digital campaigns.
• Stay updated on industry trends and best practices in creative development to ensure our campaigns are visually impactful and resonate with our target audience.
• Implement A/B testing and conversion rate optimization (CRO) strategies to enhance campaign effectiveness.
• Track, measure, and report campaign performance using Google Analytics and other relevant tools.

Qualifications:

• Candidates should have a minimum of 2 years of experience in digital paid advertising, preferably from a digital marketing agency
• In-depth knowledge of digital marketing channels, including social media, search, and display advertising.
• Bachelor's degree in Business, Marketing, IT, or a related discipline.
• Candidates with more experience may be considered for an Assistant Manager position.
• Proficiency with paid advertising platforms, including Google Ads and Meta Ads.
• Strong analytical and data-driven mindset, with some experience using analytics tools to track KPIs and ROI.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A self-motivated individual with a genuine passion for digital marketing and a willingness to learn and adapt to new technologies and platforms.
• A results-oriented approach with a proven track record of delivering digital lead generation.

(Tobacco products)

5 days, 8am- 5.45pm

Salary: Basic $2400- $2600 + Commission up to $500 (Increment after probation)

With AWS & Variable bonus. Petrol and parking during working hours provided by company; Seasonal parking not entitled

Address: Pasir Panjang

Company products: Duty-free and dutiable Tobacco products

Responsibilities:

• Sell & promote products to clients.
• Meeting clients’ needs.
• Maintaining positive business relationships to ensure future sales

Requirements:

• Minimum 2 to 3 years sales experiences
• Class 3 license (Company van provided, can bring vehicle home subjected to availability)
• Willing to work overtime approx. till 6.30pm (OT claims depending on management approval)

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Responsibilities

• Provide administrative support to the team in the management of global customers.
• Provide support to customers in terms of enquiries, quotations and reports.
• Assist in RFQ process.
• Maintenance of CRM records which includes client and prospect information.
• Responsible for statistics and data collation.
• Data analysis and reporting.
• Assist in the preparation of sales presentations and marketing materials.
• Perform other duties assigned by HOD.

Job Requirement

• Tertiary qualification.
• Proficient in Microsoft Excel, Word and Power Point.
• Strong analytical skills.
• Excellent communications skill, resourceful, creative and willing to learn..
• Strong sense of ownership and commitment in assigned tasks
• Able to work independently in a dynamic environment and demonstrate good teamwork.

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Role description:

The individual will engage customers/prospects through value selling, with key focus on cybersecurity products and services. A strong emphasis on upselling/cross-selling to existing accounts assigned.

Ideal Profile

• Min. 3 years of experience in engaging customers in a B2B environment
• Experience in providing IT solutions and services is preferred
• Self-motivated with growth mindset to drive results and take on challenges.
• Ability to work independently and as a team
• Excellent interpersonal and communication skills

Responsibilities

• Develop strong pipeline of qualified opportunities to achieve sales objectives
• New customer acquisition
• Manage and grow existing portfolio assigned.
• Prompt engagement on the leads assigned
• Maintain service excellence in all interactions with clients, providing high quality customer experience