about the company
Our client, one of the biggest insurance broker globally and focus on commercial and general insurance.

about the job

In this position as a Claims Support Specialist, you will be working alongside with a team of 4 others and supporting them with incoming documentation from clients and underwriters. This would be an exceptional opportunity to collaborate and work with a leading global insurance broker and gain exposure working with different clients in the Property & Casualty claims space.The ideal incumbent should come with experience using tableau and basic understanding of dashboard.

skills and experience required

• Highly motivated, team player with good interpersonal skills
• Experienced using tableau (work, school or projects inclusive)
• Understanding of Dashboard and ability to craft for management reporting purposes
• Strong communication and written skills
• Ability to navigate swiftly in a fast-paced environment

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

WHAT YOU’LL DO:

Engage in the purchase and sale of marine fuel and associated products and to foster profitable and longstanding relationships with a portfolio of counterparties, whist maintaining a risk aware perspective with regards to credit risk and payment performance.

This role would suit someone with previous in Sales/Trading experience, ideally within the Energy/Maritime sector. The ideal candidate will have excellent communication and organisation skills.

MAIN RESPONSIBILITIES:

• Pro-actively market to a portfolio of new & existing customers, establish and build relationships with a view to increasing enquiries and selling the products and services of Peninsula;
• Openly communicate with other traders to maximise the efficient flow of market and customer intelligence throughout the company and fully support international colleagues in actively and diligently working inbound enquiries from other regional offices around the Peninsula Group;
• Understand, analyse and interpret market conditions, identify counterparty needs, provide product and price information, negotiate deals and prepare and process orders, handle administration and general customer queries relating to the sales process;
• Proactively control credit risk ensuring that late payments are chased; costs of claims are minimised; and counterparty financial strength is regularly and carefully considered in conjunction with the Credit Team;
• Develop and expand the Company’s business portfolio by leveraging the Group’s global network and ensuring that all sales opportunities are identified and maximised.

This position will provide significant support to the APAC Development Director, particularly in the areas of projects relating to developing franchise sales pipeline to support consistent Net Restaurant Growth (NRG) throughout the year. This role will support the lead qualification process, assisting the respective BD/SMO teams across the APAC region. This role will also support Franchise Sales with administrative duties related to franchise sales/development activities. The position will also have a working knowledge of sales databases / pipeline and preparing sales activity reports, as required. This position will assist all aspects of lead generation for the APAC Development Team. Provide support to Development Director via business research and data analysis to support commercial decisions. Maintain relationship with external partners and stakeholders relating to Development team goals, such as media agencies, trade associations, industry partners. This role will also hold ownership of internal Development team processes to support Development Director in keeping track of restaurant opening and closures across the APAC region, and assist in developing strategies to provide targeted support to respective markets.

• FRANCHISE SALES - contacts Leads from information supplied by territories. Obtains franchise applications, disburses Franchise Disclosure Documents (FDD) and collects associated receipts for file. Issues franchise numbers.
• FRANCHISEE ONBOARDING SUPPORT - To work with stakeholders from respective APAC markets (e.g. Franchise Services Team, Coordinators) to support the franchisee onboarding process, by overseeing documentation processes required and providing necessary troubleshooting to successfully onboard franchisees into the franchise system.
• DEVELOPMENT ANALYSIS - Conduct desktop research and data analysis using both internal and external tools to support APAC Development Director in areas such as: gathering background information of a prospective market/partner, reviewing business performance of existing regional Development Agents or Franchisees, conducting analysis on the effectiveness of restaurant locations/formats. To also provide these findings to support Master Franchise / GTM efforts.
• INTERNAL REPORTING AND PROCESSES MANAGEMENT - Keep track of Subway Development team's key KPI for the entire APAC region, and to flag out individual markets that might require additional support or resources in order to meet yearly development targets.
• DEVELOPMENT - Nurture relationships with existing franchisees and support their new store development plans. Act as brand ambassador for the company. On-going personal development through continuous learning (CFE). Support development team as needed with other projects as part of organization growth.
• LEGAL - To work with Subway legal team for routine performance review of DA and MFA against contractual performance targets, and to facilitate contractual enforcement efforts as necessary
• DIGITAL MARKETING - To conceptualize and run digital franchisee recruitment campaigns across APAC markets to drive franchise sales and ensure consistent pipeline of New Restaurant Opening (NRO), contributing directly to maintaining strong Net Restaurant Growth (NRG)

Skills, Abilities, Qualification and Experience

• At least a functional understanding of software programs required to perform the above responsibilities: Microsoft Office, including Outlook, Excel, PowerPoint, OneNote and Sharepoint, as well as Dropbox, Tableau, Salesforce, etc. Additional training to improve familiarity with these softwares will be arranged as required.
• Tertiary level Qualification. Working knowledge of current industry sales management practices, approaches, tools, resources and skill sets vital to all aspects of Franchise Development.
• Experience in managing one-on-one and small groups.
• High degree of detail orientation and ability to work within time constraints. Must have strong organizational skills, multi-tasking skills, possess attention to detail, and should be able to work in a fast paced environment. Must be able to adapt to different situations and personalities, while maintaining a degree of personal integrity, utilizing problem solving skills.
• Must be able to work well independently to complete projects in a timely manner. Must also be able to be able to work well with others on team project.
• Willingness to travel if/when necessary.

3-5 yrs experience in similar or relative industry

This is an Internal/In-house, full-time/permanent position with Adecco.

Working Location: Central Area, Orchard

The Job

• Act as the first point of contact for all HR Services related issues
• Efficient handling of related queries and execution of controls in compliance
• Ensure agreed customer service levels are met and customers queries and feedback is effectively addressed
• Maintain employee database through management of employee data changes
• Actively engage all concerned parties through required HR processes, enabling accurate administration and data maintenance of staff records
• Maintain data integrity for employee lifecycle on workforce related transactions
• Provide any ad hoc HR Operations support as assigned from time to time
• Maintain a collaborative working partnership with Recruitment Team to deliver efficient and seamless HR services to all businesses
• Ensure all operational processes is consistent with HR policies and Group compliance and Regulatory requirements

The Talent

• Degree in human resources or business-related field or equivalent experience
• At least 1 year of relevant work experiences
• Strong communication skills ideally gained in a high-volume environment
• Excellent attention to detail and the ability to prioritize and work under a tight schedule and pressure
• Ability to adapt to a wide range of work procedure and operational guidelines
• Understanding of local regulatory requirements
• Excellent communication skills

Responsibilities :

• project co-ordination
• fabric selection
• ordering and tracking of materials
• scheduling of fabrication, installation, maintenance works
• preparation of quotations
• liaising with designers and suppliers

The applicant should have the following :

• a diploma level education with minimum 2 years working experience
• be proficient in the use of AutoCad and Microsoft Excel
• measurement and quantity surveying skills will be an asset
• have a good eye for design and fabrics

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a well-established MNC, market leader in the Automation Solutions industry. They are looking for a Key Account Specialist to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Establish strong connections with potential/existing customers to comprehend their service needs, providing/ensuring effective customer service
• Provide comprehensive information about the company’s products and services, addressing any enquiries promptly
• Expand the company’s existing customer base, and maintain the current key accounts by identify potential opportunities
• Collaborate with the company’s engineers and technical professionals to prepare/maintain accurate costing plans and customer documentation
• Ensure customer satisfaction by demonstrating cost-effective solutions and operational enhancements
• Provide technical training and guidance to the various customers, enhancing their product knowledge
• Formulate detailed sales engineering reports by collating/analyzing the various sales data
• Contribute to the collective team effort by achieving specified objectives and targets as required
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in a relevant field of Engineering (Relevant working experience can be considered as well)
• Minimum 1 year of relevant Key Account sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

We are looking for a Performance Marketing Specialist who will take personal responsibility for the success of new and existing clients’ PPC campaigns and make them his or her own. In this position, the Performance Marketing Specialist will be responsible for all tasks related to clients’ PPC campaigns including keyword research, conversions rates, bidding strategy, landing page optimization, call to action, ad copy and campaign management.

The Performance Marketing Specialist is required to participate in all aspects of the client’s paid search campaigns, including initial planning, implementation, monitoring, optimization, analysis and reporting. The Performance Marketing Specialist is also responsible for day to day progress of clients’ PPC campaigns and ensuring timely completion and success of related tasks.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Keyword research, creating of ad copy, conversions rates, bidding, call to action and campaign management
• Assist with timely planning and execution of PPC campaign
• Analyze keyword costs, split testing, landing pages, cost per conversion and inform management of client opportunities, potential risks, and other key issues
• Data analysis and tracking via Google Tag Manager and Analytics
• Generate monthly reports with data-driven recommendations
• Properly link Ads with Webmaster Tools and Google Analytics
• Proactively contribute to account strategy and provide recommendations to meet clients’ goals
• Responding to clients’ emails and calls
• Maintain knowledge of industry news including best practices

Requirements:

• STRICTLY Singaporean or PR holder only
• Experience in a Google Ads related role
• Agency experience is preferred
• Must hold the relevant Google Ads certifications
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Head of Sales, ASEAN

• Responsible for 1 Business Unit Lubricant Additives Business (LAB)’s sales in ASEAN region
• Responsible for the sustainable profitable sales growth of traditional additives and finish fluids
• Lead team to realize the success in business and also people development
• Strong team player to collaborate with cross-functional team
• Strong relationship management with local/regional customer procurement team in alignment with the Global Account Manager located in US

Office Location:

• 3A International Business Park, #07-12/13 ICON@IBP Tower B

Key areas of responsibilities:

• 25% - Responsible for sustainable growth (Sales & Variable margin) in ASEAN
• 20% - Maintain strong relationship with Global Key Account and collaborate with Global Key Account Manager closely
• 25% - Responsible for budget planning (turnover/cost) , implement the BU strategies on the market as well as proper set up of Projects Management
• 20% - Build up and maintain distributor network in each segment
• 10% - Maintain close communication internally with both regional and global sales/product/technical teams

Qualification and Experience Requirements:

• Bachelor Degree with more than 10 years’ experience, major in Chemistry is preferred
• In-depth commercial experience in Chemical MNC environment
• Strong people management, goal and project management skills

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are hiring a Sales Manager to bring in sales to our business.

Duties and Responsibilities

• Introduce new products or services to new and exisiting clients
• Maintain relationship with customers by organizing visits to current and potential clients
• Conduct sales calls and arrange sales meetings to explain our product and services to new clients, and provide samples when needed
• Understand client's business strategies and requirements, then set goals and action plans to bring in sales and hit sales target
• Develop and execute sales strategies to increase sales of our products to target segment
• Provide good customer service by providing quick and timely responses and solve any outstanding issues immediately for good long-term business relationships
• Submit sales plan and proposal to management to work towards organisational goals

Requirement

• Business Administration / Hospitality / Food & Beverage related diploma
• Min. 1-3 years of sales experience
• Advantageous to have an exisiting network and contact in F&B industry
• Good analytical and negotiation skills
• Able to communicate well and possess strong nterpersonal skills
• Computer literate with proficiency in Microsoft Office suite of products (Excel, PPT, and Word)

Job Highlights

• 5 days work week
• Transportation & mobile phone allowance
• Commission & AWS

Sales Supervisor (Food / Snacks)

• Working Days: 5-6 days/ per week
• Working Location: City Hall, Harbour Front, Dhoby Ghaut, Jurong East, Paya Lebar, Changi (Handle 2-3 outlet , rotate to different outlet daily )
• Working Hours:
• Changi 6am - 230pm or 11am – 730pm or 4.30pm – 1am (transport provided for opening and closing)
• All other outlets: 10am to 6.30pm, 1.30pm – 10pm
• Salary: Basic $2,600 - $3,100 + allowance (depends on number of outlets managed) + Commission

Responsibilities & Duties

• Ensure smooth operations for outlet
• End of month to review and prepare all sales, stock and staff file
• Work together with team to achieve kiosk sales target
• Greet customers who enter the shop/kiosk
• Be involved in stock control and management
• Promote product to customers
• Handle customer questions, complaints, and issues
• Coordinate the delivery of goods and product display
• Report discrepancies and problems to supervisor
• Give advice and guidance on product selection to customers
• Be responsible for processing payments
• Balance cash registers with receipts
• Deal with customer refunds
• Maintain store's cleanliness
• Keep up to date with company’s promotions
• Manage 2 -3 outlets
• Planning roster
• Provide Staff training

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,000

Shift timings are

1. 4pm-1am

2. 12midnight-9am

3. Mon-Sun (including public holiday)

Night shift allowance applies

Job Description

1. This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions

on accounts that had been or might be used for fraudulent activities

2. Assist with developing and implementing Fraud Risk Management Framework and all associated

policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded

3. Follow up and analyze abnormal transactions activity on customers' account.

4. Manage customer's expectation and explain to customer on suspected scam activities.

5. Coordinate and support detection, investigation and mitigation.

6. Understand when to escalate events and to whom

7. Be responsible for incident triage, response and escalation

8. Be responsible for both reactive and proactive security investigations

9. Assist in statistics collation on the various scams reported to the organisation to submit for

monthly management reporting and any others task and assignment by the line manager & management

10. Has strong analytical skill and well verse in Microsoft Office

11. Willingness to learn on the job

12. Skills requried Compliance Legal Support

• Amazing opportunity to work in world-class bank

• Basic From $3000 to $3800 + Attractive Incentives
• No experience needed, paid training will be provided
• Fast track progression in Banking and Finance industry

Responsibilities:

• Work closely with team to managing clients’ portfolio, perform financial analysis
• Follow on existing list of clients provided by the company
• Maintain customer loyalty and promote brand identity by providing excellent customer service through regular updates and reviews with customers on financial services/information
• Assisting in wealth preservation and capital growth
• Attend to the walk-in and queuing customers and customize solutions to meet clients’ financial objectives

Requirements:

•Degree in any discipline
•Good communication skills, strong customer service mindset
• Keen interests in Banking and Finance industry
• Be pro-active, a good listener, people and results-oriented
• Willingness to learn as comprehensive training provided

Attractive Salary Package up to $$3800 Basic + Incentives + Commission + Quarterly Bonus + Full Employment Benefits + Fast-track Progressions in Bank!

For Fast Response, please Email your updated resume in MS word format with the following details to [email protected]

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Louise Chia Chau Lu
Registration No: R1769464
EA License No: 08C5257

Responsibilities:

• Maintain store presentation standards

• Meet a high level of client's satisfaction by assessing their needs, providing information and assistance when required

• Equip with a strong selling skills and excellent product knowledge (Training will be provided)

Requirements:

• Customer Service Oriented

• Good communications and interpersonal skills.

• Good team player

Other information:

Required to work on Weekends/PH, Basic Salary Plus Commission

INTERESTED CANDIDATES, PLEASE APPLY HERE WITH RESUME, only shortlisted candidates will be notified

EILEEN PANG

EA REG: R1988493

BUSINESS LICENSE: 22C1222

EXCEDER CONSULTING PTE. LTD. (202227670D)

Responsibility:

a) To achieve sales target set by company

b) To service and maintain good business relationship with existing account

c) To identify new business opportunity and develop new account.

d) To execute sales strategy and meet company’s objective

e) To liaise and coordinate with other divisions internally in regard to customer's request or new project implementation.

f) To provide quotation on customer's inquiry

g) To participate in contract negotiation

h) To review T&Cs between company and customer before implementation.

j) To provide problem reporting and resolution in regard to business issue

k) To report to Manager

Requirements:

a) Min qualification : Diploma

b) Good communication, Interpersonal skill & Negotiation skill

c) Min 2-4 years’ experience in related field

d) Self-motivated & independent

e) IT skill (Well versed in MS Office, Excel {knowledge of Pivot tables & other functions} and presentation skill

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894

Our client is from Technology Manufacturing Industry. They are looking for a Sales Engineer to assist their team for the next phase of their business. They are located at West.

Responsibilities:

• Repsonsible for liasing wiht building consultants and contractors
• Accountable for cultivating enduring customer relationships
• Cultivating strong business ties, particularly with key accounts
• Optimizing account penetration and ensuring customer loyalty
• Recognizing potential opportunities and crafting solutions for both existing and new customers
• Timely updating of forecasts into the system
• Negotiating value, overcoming resistance, and finalizing sales. Establishing Trane as the preferred supplier through differentiation
• Ensuring that all activities adhere to specified quality and EHS standards.

Requirements:

• Min Degree in Electrical/Mechanical Engineering
• Experience in HVAC Sales is required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Main Job Responsibilities:

• Serving walk-in customers and achieving sales targets as a team.
• Providing education training sessions to customers.
• Providing professional advice to assist customers with product concerns.
• Assisting in resolving issues such as order feedback, returns, and exchanges.
• Ensuring that each client receives high-quality customer service.
• Keeping yourself updated on the latest product knowledge to give well-informed recommendations

Job Requirements:

• Willingness to work in a team environment.
• Excellent customer service, oral and communication skills.
• Fast learner with a passion for sales.
• Self-motivated with a results-driven approach
• Passion to give customers value

Job Highlights:

• Attractive Commission (Personal)
• 5 Days Work Week
• Sunday, Monday & Tuesday (11 am- 8 pm)
• Wednesday & Thursday (10 am – 8 pm)
• Friday - Saturday (11 am – 9 pm)
• Location at Bugis Junction/Funan
• Career Progression
• Personal Branding Opportunities
• Mentorship from Senior Salesperson
• Opportunities to do more corporate business.

*** Pedagogy Specialist ***

** Education Consultant **

- Varifying teaching methods, learning activities and assignments.

- Understanding students are on spectrum of novice to expert learning

- Analyze the strengths and areas of opportunity for pedagogy

- Facilitate, coach, manage

- Managing daily of students' learning progress

- Provide good relevant learning methods and advise

- To direct daily learing operations to meet learning objectives

- Providing learning courses methods and achieving training goals

Kesmond Yow

Mobile: 97438394

Reg. No.: R1550395

Kylice Recruitment Pte. Ltd.

EA License: 19C9585

Duties & Responsibilities

• Manage all inbound enquires and provide advice on solutions that will meet the prospect’s needs
• Converting leads to successful sales closure by assigning a dedicated sales relationship manager to serve the prospect
• Grow and manage key lead distribution channels so that our channel partners are kept up to date on our latest offerings
• Provide periodic reports on lead performance (i.e. inquiries to conversion)
• Develop effective and collaborative relationships with internal and external stakeholders
• Achieve KPI set

What are we looking for:

• 2-3 years of inside sales experience, preferably in the serviced office, serviced apartment, co-working, co-living sector
• Track record of sales in outbound calling and emailing is highly desirable
• Excellent written and oral communication skills
• Excellent communication, writing and presentation skills
• Exceptional organization skills and multi-tasking skills
• Strong Microsoft Office skills

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About the Department

Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the Role

As a Cloudflare Sales Manager, you will focus on leading a team of Account Executives. You and your team will grow our market share amongst Greater China Region. The most qualified candidates will understand how to attract, hire, and manage high performing account executives to hit sales targets and drive company goals.

This role needs to communicate effectively across multiple departments, have the ability to shift gears at a moment's notice, and provide air cover for their team while advocating internally for their interests/needs. All of this with the main purpose of maintaining strong sales performance, meeting budget expectations and targets. The Sales Manager role will report to the Head of Sales, Greater China.

Responsibilities

• Meet or exceed quarterly team revenue targets
• Understand GCR enterprise market
• Partner with Recruiting to attract and hire top sales talent
• Manage contract negotiations and salesforce reporting
• Manage, coach, and develop a team of Account Executives.
• Provide strategic direction to the sales organization and support to sales representatives as they manage deals from first contact to close
• Work on the continuous improvement of sales processes and procedures

Requirements

• A proven track record of sales achievement as a sales representative
• Experience managing a team of quota carrying sales talent
• Experience directly managing a pipeline of complex, large deals
• Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
• Deep understanding of the sales process as it relates to Large Enterprise and Mid market companies
• Hands-on leader that strikes a balance between strategic vision and tactical execution

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Overview (Summary of the Role)

ARC(Advanced Response Center) Team Lead is required to work in a secure ARC environment. ARC is a type of commandcenter that specializes in providing technical support or customer service for products or services. An ARC typically employs trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

ARCs often handle more complex issues that cannot be resolved through standard support channels.

They may also provide 24/7 support and have multilingual capabilities to serve a global customer base.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an ARCplays a critical role in ensuring that customers receive high-quality technical support and service for products and services.

ARC Team Leadis responsible for establishing, delivering and maintaining high delivery standards in Service Desk, NOC and SOC. He/she work closely with ARC engineers, operations lead, assistant

manager, manager and service delivery managers to achieve this purpose.

Functions & Responsibilities

• Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles).
• Ensure SLAs of accounts managed are met.
• Manage ARC engineers in a way to optimize their potential and productivity.
• Represent ARC in meetings with Service Delivery Managers and customers.
• Provide preliminary findings and investigation to customer complaints received.
• Perform ARC duties during peak period.
• Provide inputs with regards to ARC engineers’ performance evaluations.
• Provide inputs to the development of ARC engineers’ training plans.
• Coordinate delivery of a consistent and uniform high quality service to customers.
• Regularly inspect, sample & audit the entire incident or service request management process.
• Determine, document & closely monitor any areas that may need improvement.
• Support business improvement initiatives for the accounts (ie.,ISO certifications, Six Sigma Projects, ITIL processes).
• Record and manage all transactions/cases in Service Management System.
• Broadcast notifications to the relevant parties.
• Provide timely status update, follow up on cases escalated until closure within the service level agreement.
• Ensure daily tasks are executed according to the Standard Operation Procedure.
• Be ready to support and response to 24x7 activities including arranging backup for engineers to work.

Requirements

• University Degree with good result in English.
• Willing to respond to activities after office hour.
• At least 3 years of IT support experience preferably in the IT service desk, NOC and SOC environment.
• Have technical knowledge & skills in following :-

- M365

- MS Excel functions (Pivot, filter, graphs)

- MS PowerPoint

- MS Windows

- Basic Desktop Troubleshooting & Resolution

- Basic Network Troubleshooting & Resolution

- BMC Remedy / ServiceNow

- Cloud Telephony system

• Good communication skill in English.
• Good customer service skill.
• Leadership skill.
• ITIL4 Foundation certified.
• Knowledge of service quality skill.
• Knowledge of service level management.

Our Client:

Our client distinguishes itself through a varied product portfolio encompassing alcoholic and non-alcoholic beverages to pharmaceuticals. Dedicated to creating economic and social impact worldwide, the company is strategically preparing for its next phase of expansion. With a focus on innovation as a key driver of growth, they aim to strengthen the elements propelling their progress. Poised for enduring success, the company actively nurtures a forward-thinking innovation strategy, positioning themselves for elevated achievements in the industry. Presently, they are in search of an adept Sales and Marketing Assistant Manager to join their team.

The Responsibilities:

Marketing

• Support marketing activities from distributors
• Boost revenue of existing products into the Singapore market while working closely with Japan HQ
• Develop and implement the business plan and marketing strategies to drive the business growth in Singapore markets (There is a possibility of being responsible for countries such as Malaysia, Thailand, Indonesia, etc. in future)
• Forecast monthly sales and take action to achieve sales targets
• Monitor and control the effective use of marketing expenses and do accrual management
• Update and feedback on competitors' activities, new launches and promotions to ensure the competitiveness of the company's products
• Direct and drive excellence in the execution of marketing materials, in alignment with the brand direction and brand identity guidelines
• Implementation of Exhibition / Event / Promotion Planning PDCA management

Sales

• Support sales activities from distributors
• Build strong relationship with customers by visiting both new and existing customers regularly, as well as understanding the market and actively pursuing opportunities for brand growth
• Search for new customers when expanding new business

Others

• Analyse monthly, quarterly, and yearly sales
• Identify gaps between actual sales versus plan and take appropriate action to address any differences
• Monthly, quarterly, and yearly sales volume and activity report creation
• Other ad hoc tasks assigned by the Manager, MD, Japan HQ and Distributors

The Requirements:

• Minimum 5-10 years of work experience in the Sales and Marketing field in ASEAN countries
• Proficiency in Japanese language is required to communicate with native Japanese-speaking stakeholders
• Possess distributor management experience
• Required to travel overseas
• Possess distributor management experience
• Strong communication skills and values teamwork
• Able to communicate with distributors and customers
• Enjoy building relationships and engaging in communication in social environments
• Experiences in digital marketing or new business development, and having regional experience would be an advantage

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 102578