Operations Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Summary:

Reporting to the Commercial Operations Manager SEA, the primary responsibilities of the operations support specialist will be to work with cross-functional teams in SEA markets, to drive improvements across operations process and monitoring, distributor contracting processes and KPI management, as well as help enhance Health Care compliance (HCC) processes and controls across the region.

This person will work with local and SEA leadership in operations support; as well as local legal and procurement teams, to convey and review the business specific requirements in distributor and customer contracts and will work to enhance performance monitoring tools against contractual KPI’s. Additionally, this person will work closely together with local HCC and commercial teams to improve and implement Health Care Compliance processes and controls, such as sample/free goods monitoring as well as HCP (Healthcare Professional) interactions around Fee-For-Service and Educational Grant transactions.

Key Stakeholders

• Country leadership team for SEA markets
• SEA Legal and HCC teams
• SEA Finance, procurement, and tax teams

Major Duties & Responsibilities

Operations Support

• Monitor end-to-end process on quarterly samples, bundle deal, free goods and demo equipment trackers in collaboration with local markets
• Support SEA operations manager and Commercial Director with regular operations activities as required including organising local operations review meetings, data support, etc.

Health Care Compliance Processes and Controls

• Improve and implement Health Care Compliance processes and controls
• Process Change management and communication with the cross functions team (commercial, tax, HCC, legal)
• Support SEA team for HCC audits and data requests.
• Commercial representative in audit findings and mitigation plan discussions.
• Implementation lead for mitigation, control and monitor improvement plans.

Distributor Performance Management

• Tracking of Distributor performance against contractual KPI’s.
• Support performance discussions and recommend improvements in case of underperformance.
• Review distributor processes and collaborate with the cross functions team (commercial, tax, HCC, legal etc) to ensure ongoing and robust compliance environment.

Distributor change process (RFP) and Contract Management

• Monitoring of contractual end-dates and initiating renewal or RFP process.
• Representing Commercial team in RFP Procurement process i.e. collecting RFP requirements.
• Support business negotiations with customers or distributors as needed.
• Providing local legal teams with contract templates and business specific requirements.
• Review contracts (e.g. distributor agreements, deal agreements) and liaise closely with cross function teams to ensure compliance (Tax, Legal, HCC etc).
• Primary project manager for distributor transition (license and stocks transfer, commercial process SOP establishment etc.)

Requirements

• Bachelor’s degree or equivalent (in Business, Supply Chain, Engineering or Finance).
• Minimum 5 years of experience in finance, operations, and/or procurement field. Any legal experience will be a plus.
• Demonstrated ability to influence business partners with fact-based data.
• Advanced computer literacy (PowerPoint, Excel, etc.)
• Team player across levels, functions, and reporting lines

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Scope:

• Identify and target potential clients through market research and networking
• Conduct sales presentations and product demonstrations to prospective customers
• Build and maintain strong relationships with existing clients to encourage repeat business
• Prepare and deliver sales proposals and quotes to clients
• Negotiate contracts and close sales deals
• Achieve and exceed sales targets and objectives set by management
• Provide excellent customer service and address client inquiries or concerns
• Collaborate with marketing teams to develop promotional materials and campaigns
• Maintain accurate records of sales activities and client interactions in CRM systems

Requirements:

• Experience in TOURS & TRAVEL company is a plus
• Strong communication Skills
• Can work immediately

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Highly adept in performing within high-pressure and deadline-driven environments, driving full sales lifecycles with focus on territory expansion.
• Analyze, review and identify customers' security concern and gaps, or overall security status
• Proactive to contact newly identified customers and to hunt for new leads
• Promote and determine security system solutions to new and existing customers' base and to upsell services and products
• Negotiating the terms of an agreement and closing sales
• Make sales presentations and site assessments
• Design and configure system solutions
• Prepare price proposals
• Partnership management (Vendors and Sub-contractors) and collaboration
• Monitoring sales results, trends and key performance indicators (KPI) for achieving annual sales targets determined by management
• Regional and/or international traveling may be required

Requirements

• Qualifications in Security Systems Engineering/Engineering preferred
• 2-3 years sales experience providing security systems solutions (CCTV, Door Access, Public Address etc.) or system integration solutions
• Self-motivated, highly-driven and results-oriented
• Proven track record of sales achievements and networks
• A high level of presentation skills
• Ability to work independently on most aspects of project tendering
• Able to coordinate projects between the customer and project manager
• Strong customer relationship skills
• Demonstrate initiative and creativity by originating, anticipating and implementing new ideas
• Strong problem-solving skills, ability to understand and identify key strategic issues
• Team player and a natural networker
• Candidates with more years of experience shall be considered for Sales Manager role

Remuneration package includes salary, allowances and sales commissions.

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• Preferably 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

Sales Executive/Sales Manager

(Food, Chemical and Pharmaceutical industry)

Basic salary: Up to $6000

Working venue: Jurong

Working hours: 830am to 530pm (5 days Work)

Key Responsibilities:

• Actively approach potential clients through cold calling (by phone, online, and face-to-

face).

• Build and maintain strong customer relationships.

• Present products and services to prospects and clients.

• Generate new business and sales opportunities in the assigned region/sector.

• Prepare quotes and negotiate contracts and terms.

• Processing orders and coordinate with factory delivery according to contracts.

• Achieve and exceed set sales targets.

• Supporting APAC Manager in prepare quotes and order processing.

• Identify market trends and customer needs and respond to them.

• Collaborate with internal teams to meet customer requirements.

Desired Skills and Competencies:

• Communication Skills: You can easily switch between different customers and approach

them convincingly.

• Results-Oriented: You are driven by achieving goals and have a strong focus on

acquiring new clients.

• Entrepreneurial: You take initiative and spot commercial opportunities where others

might not.

• Perseverance: You are not afraid of rejection and know how to bounce back after a

"no".

• Analytical Skills: You can quickly analyze customer needs and translate them into

suitable solutions.

• Proactive: You are always looking for new sales opportunities and ways to expand your

network.

Education and Experience:

• With tertiary education, such as Engineering, Sales, or Business Administration.

• 2 to 5 years of experience in a commercial role, such as salesperson, sales support,

project executive or customer advisor.

• Experience with cold acquisition is a plus, but strong motivation and eagerness to learn

are more important.

• Able to travel occasionally.

• Abel to communicate well in English. Additional language skill is a plus.

• Experience in a technical environment is a plus, and affinity with technology is essential.

What We Offer:

• A challenging and varied role within an ambitious and growing company in an

international environment.

• Personal guidance and training to develop your commercial skills.

• Opportunities for growth into senior sales or account management roles.

• An attractive salary and performance-based bonus structure.

• A company laptop and company phone.

Personality: A successful candidate is socially skilled, extroverted, and possesses great

perseverance. You are energetic, a good listener, and know how to open doors with your

enthusiasm. At the same time, you are determined and not easily discouraged by setbacks.

Kindly please Whatsapp me your most updated resume at +6598209696 ( Candy Tan )

Kylice Recruitment|EA License: 19C9585|Reg No: R21103133

JOB DESCRIPTIONS

· Develop annual sales plans and sales targets.

· Collaborate with customers to plan their material needs, specifically sourcing and requisitioning food packaging materials for manufacturing.

· Work closely with suppliers to ensure product specifications are met and delivery schedules are coordinated on behalf of customers.

· Address and follow up on customer feedback and claims.

· Liaise with the sales admin and logistics support teams to coordinate shipments and ensure delivery timelines are met.

· Prepare sales and marketing reports for management review.

· Ensure timely payments from customers.

· Conduct day trips to Johor Bahru to ensure printing accuracy and smooth production.

· Undertake overseas business trips to strengthen relationships and provide excellent customer service.

· Establish and maintain communication with the Japan headquarters regarding technical advice and support for quality control issues.

· Monitor and ensure suppliers consistently provide optimal service and quality.

· Introduce and present new products and packaging solutions to customers.

· Negotiate with suppliers and principals on pricing and better trading terms.

Source for new products, solutions, and suppliers to support business expansion and improve cost-effectiveness

Qualification:

· Degree in business related studies

· At least 2 - 3 years related working experience in trading business.

· Knowledge of trading terms is preferred.

· Occasional travel to Johor Bahru (JB) for business meetings with suppliers

Report to : Head of Department

Nationality : Singaporean or Permanent Resident (No work pass holders)

Date requires : Able to start work immediately or within short notice

Owning vehicle : Not required, but a valid Class 3 driving license is necessary for driving to Johor Bahru (day trips, frequency based on business needs).

Other Benefits:

· Transport reimbursement

· Meal allowance (claimable after 6 months’ probation)

WORKING LOCATION-ALEXANDRA ROAD

Job Title: Administrative Assistant

Company: Apex Gifts and Prints

Location: Premier @ 10 Kaki Bukit Road 4

Type: [Full-time | Remote/In-Office: In-Office

About Apex Gifts and Prints:

Apex Gifts and Prints is a dynamic and rapidly growing company specializing in Corporate Gifting and Printing. We take pride in our commitment to excellence, creativity, and customer satisfaction. As we continue to expand, we are seeking a dedicated Administrative Assistant to join our team and support our sales and operations departments.

Responsibilities:

• Assist the sales team with day-to-day administrative tasks.
• Manage appointments and schedules for sales representatives.
• Perform data entry and maintain accurate records on our websites.
• Coordinate with vendors and suppliers as needed.
• Assist in adhoc admin duties
• Collaborate with team members to streamline operations and improve efficiency.
• Other general administrative duties as assigned.

Qualifications:

• Academic Qualification not relevant.
• Proven experience in an administrative or office support role.
• Strong organizational and multitasking skills.
• Excellent communication skills, both typing and verbal。
• Fluent in speaking and typing of english and mandarin. Handle day-to-day communications with customers and suppliers in both Chinese and English, including emails, phone calls, and etc.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Attention to detail and a commitment to accuracy.
• Ability to work independently and as part of a team.
• Positive attitude and a strong work ethic.

Deadline for Applications: [Specify application deadline if applicable]

Benefits:

• Competitive salary [$2000-$2200]. Excluding monthly bonuses tagging sales
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

At Apex Gifts and Prints, we value diversity and are committed to creating an inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.

Join our team and be a part of our exciting journey at Apex Gifts and Prints!

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Vantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our diverse expertise to guarantee customer satisfaction.

New Car Orders

• Verify & Create Vehicle Sales Agreement (VSA)/Vehicle Stock/Supercede Order
• Issue Vehicle Purchase Order
• Tag Vehicle Stock to Sales Order
• Update Vehicle Stock Report

Shipment Arrival

• Upload Vehicle Arrival
• Submit Duty Payment Request to Customs
• Update Duty Paid Date/Open Market Value (OMV)

COE Bidding

• Prepare COE Bidding List
• Participate on COE Bidding Submission
• Upload successful Bided COE

Vehicle Registration

• LTA Vehicle Registration
• Purchase and Commissioning of On-board Unit (OBU)
• Issue Vehicle Tax Invoice

Reporting and Others

• Sales Performance Reports
• Weekly Forecast/Sales Report
• Communicate and Co-ordinate with IT department on Improving Working Processes
• Vehicle Stock Take
• Ad-hoc Projects Assigned

Requirements:

Minimum A levels and above qualification

Minimum 3 years of administrative experience

Must be able to work in a fast-paced environment

Good in computer skills

Meticulous

5 days work week (Willing to work OT)

Sime Darby Motors is the automotive arm of Sime Darby. One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.

SPD Scientific is a leading distributor of laboratory reagents, instruments and solutions to the lifescience, diagnostics and industrial markets. The company is committed to provide high quality products and solutions to improve accuracy and efficiency to laboratories across a wide market segment.

About the job

Introduce and promote labwares and consumables and general equipment product lines, garnering market awareness as stipulated by the management in terms of given demographics, industry and technological sectors.

Responsibilities

• Plan selling activities for the assigned territories, identify potential clients through research, networking, and various prospecting methods like cold calling, email campaigns, and social media outreach.
• Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
• Work to meet or exceed individual and team sales targets by closing deals and generating revenue and optimal gross profits for the company.
• Effectively present and demonstrate the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
• Discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfillment of client’ orders.
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to ensure full client satisfaction and convey customer feedback for improvements.
• Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
• Continuously enhance product knowledge and stay informed of market developments, competitors’ activities and products’ information to remain competitive and effective in addressing customers and their needs.
• Any other duties assigned by Senior Management team.

Requirements

• Bachelor degree in Biotechnology / Medical Technology / Lifesciences / Food Technology / Biomedical / Sciences related
• At least 1 year of Sales related experience
• Strong presentation skills and eloquent
• Team player and hands-on in initiatives and projects
• Thrive on challenges, strong problem-solving and analytical skills
• Proficient in Microsoft Office skills

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Food distributor in Yishun looking for a hardworking new or experienced part time admin clerk to

• provide administrative and sales support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel,
• Responds to emails and other digital queries and correspondence.
• Familiar with MSoffices softwares.
• other ad hoc general clerk duties.

Working hours:

5.5 days 8am - 5pm(Alternate Saturdays)

All welfare and benefits follow MOM.

Job Responsibilities:

• Triage potential vulnerabilities identified by the application security program, contextualizing them with application and business knowledge.
• Review and analyze source code for business logic flaws and ensure security compliance prior to production release.
• Identify false positives, track and remediate vulnerabilities, and manage exception processes as required. Articulate cybersecurity standards applicable to technology and coding workflows to relevant stakeholders.
• Collaborate with teams to promote secure development practices and integrate security into the SDLC.
• Partner with DevSecOps engineers to enhance security measures using existing technologies and workflows.
• Review the performance of various controls, including but not limited to:

- Software Composition Analysis (SCA)

- Static Application Security Testing (SAST)

- Dynamic Application Security Testing (DAST)

- Interactive Application Security Testing (IAST)

- Runtime Application Self-Protection (RASP)

- Secrets Scanning and Container Security

- Secure Code Reviews and CI/CD Pipeline Security

• Conduct cyber governance activities, including risk assessments, system security reviews, and creating security plans for industrial control systems.
• Identify gaps in implemented controls, track remediation efforts, and provide updates to the risk register.
• Perform penetration testing and red teaming exercises to identify vulnerabilities in applications and environments.
• Provide actionable recommendations for remediation and track remediation progress.
• Draft, review, distribute, and maintain cybersecurity policies, standards, and standard operating procedures (SOPs).
• Ensure consistent and regular attendance, as it is a critical aspect of the role.

Job Requirements:

• Expertise in secure coding practices and their application across the software development lifecycle.
• Hands-on experience with security testing tools (e.g., SAST, DAST, SCA, container scanning tools).
• In-depth knowledge of application security frameworks and standards (e.g., OWASP, NIST, ISO 27001).
• Familiarity with CI/CD pipeline security and deployment environment security measures.
• Strong analytical and problem-solving skills, with the ability to identify and remediate security vulnerabilities effectively.
• Experience conducting risk assessments, developing security policies, and providing governance oversight.
• Strong communication skills to convey cybersecurity concepts to both technical and non-technical stakeholders.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Job Responsibilities

• Oversee and ensure seamless execution of assigned projects, serving as the primary point of contact for internal and external clients.
• Actively participate in project-related meetings, recording minutes and following up on critical action items with stakeholders.
• Collaborate with internal customer care teams to ensure timely and accurate order entry, and support issue resolution during project execution.
• Develop and update weekly project schedules, liaising with Finance to meet invoicing requirements.
• Follow up on the project related payment, miles stone payment.
• Consolidate project documents from inter-departments for timely submission to clients.
• Arrange and assist with Factory Acceptance Tests (FAT) as required.
• Work with the commercial team to provide accurate monthly forecasts.
• Support internal customer care teams with project execution, customer feedback, documentation, order tracking, and communication.
• Ensure adherence to internal standards and external regulations.
• Perform additional ad-hoc duties as assigned.

Job Requirements:

Education

• Bachelor’s degree or Diploma with relevant working experience will be considered

Experience

• Preferably 3-5 years of working experiences in customer support function.
• Prior experience in Contract / Project management will be an advantage.
• Proficient in SAP preferred.
• Proficient in Microsoft office.

Others

• Travel may be required (up to 10%).
• Willing to work in Boon Lay.

Job Scope:

To perform investigations, change plans or other functional support associated with cGMP manufacturing operations within the biologics production facility and work cross functionality.

Responsibilities:

• Perform technical writing and investigation of non-conformances in collaboration with Operations
• Identify and put in place appropriate corrective and preventative actions in conjunction with Operations team Change Management
• Structure common Operations Training modules and Train new hires on such modules
• Trends Key Performance Indicators and implement measures to streamline work processes and procedures GMP Document Authoring and Revision
• Electronic Batch Record Co-Authoring, Revision and improvement
• Participates / leads operations improvements and new product introduction projects
• Work with Quality systems (e.g. CAPA and change plans) and Operations
• Related System (LIMS, SAP, PI, Maximo, MS Office)
• Assist in regulatory inspections, detailing investigations and change plans.
• Work on continuous improvement projects

About You:

• BS (or equivalent experience), with at least 2 to 5 years of relevant experience
• Strong working knowledge of GMP systems such as Trackwise, SAP, LIMS, MES systems are preferred
• Experience with cGMP documentation and record maintenance
• Experience with Regulatory inspections is required
• Strong ability to lead and drive cross functional teams
• Excellent attitude towards work, with strong drive to drive tasks to closure
• Agility, able to work under stress and cater to different priorities
• Good presentation and strong technical writing skills
• Good interpersonal and communication skills

Duration: 12 months. Option to extend depending on business needs.

A Customer Service Executive performs order processing and fulfilment tasks, and analyses customers’ needs and information to improve customer relationships and experiences. Responsibilities include keeping the client database up to date, implementing business process improvement solutions for effective customer service operations, and responding to customers’ requests and queries promptly. The job environment is customer centric and service oriented. The individual should be a communicative, attentive and patient team player who can address customers’ issues effectively and achieve customer satisfaction.

Job Duties:

• Issue Sales Order & Daily processing of orders
• Handle Phone calls & customer queries
• You will provide sales and admin support to the marketing department which includes the co-coordinating of marketing activities, liaising with principal partners etc.
• Prepare sales order planning duties including order processing both for customers for (both local and overseas)
• Responsible for order processing transactions accurately, in a timely manner from order entry to delivery commitment to customers
• Coordinate shipping arrangements and ensure shipment is according to the schedule
• Plan and implement the overall supply chain strategy
• Identify process and implement solutions in a timely manner
• Preparation of quotations / export sales reports / sales commission
• Overseeing/Preparation of export documentation
• Compile customers forecast to fullfill customers' orders

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Location: Redhill

Duration: 1 year contract

Working hours: 8.30am to 6.00pm (Mon to Fri)

Salary Range: $2700 basic + incentives (tiered up to $2400)

Average monthly gross salary is $4100 to $5100

Responsibilities:

• Follow up and convert motor insurance renewals for existing and new customers.
• Cross-sell other general insurance products to customers.
• Provide excellent customer service and support to ensure a positive customer experience.
• Meet and exceed sales targets and KPIs.
• Maintain accurate records of sales activity and customer interactions in the Salesforce system.
• Stay up to date with product knowledge, market trends, and industry regulations.
• Collaborate with the coworkers/ insurers/respective stakeholder to develop strategies for revenue growth.
• Other ad hoc duties assigned

Requirements:

• Minimum Diploma/ Degree in any field
• Minimum 1-2 years’ Motor insurance experience with other General insurance products knowledge
• Candidates who possess BCP, PGI, HI or ComGI will have added advantage
• Proficient in Microsoft Office

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

In this role, you will work closely with the agency force and agency distribution team to drive Health sales, create sales opportunities, monitoring the sales activities and be the intermediary to all agency support functions. As part of this dynamic role, you will report to the Head of Health Distribution Strategy to drive a productive Agency Distribution for Health.

Job Description:

• Monitor agency sales through appropriate sales analyses and reports
• Be project IC / Lead for assigned Health initiatives and projects
• Create a culture of commitment and achievement
• Work closely with Agency distribution team to drive Health sales
• Assist in the development of sales initiatives to drive activities & performance
• Handle all issues and queries for the Agency Leaders (ALs) and Financial Consultants (FCs) to ensure alignment with PACS goals
• Be the Health Specialist handling product queries
• Develop positive business relationships with internal and external customers
• Manage and drive the implementation of process improvements
• Any other projects or tasks assigned

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment
• Strong analytical & Excel skills
• Experience in performance management

Working Experience

• Sales experiences in the insurance industry preferably LIFE
• Agency Distribution experience
• Knowledge of MediShield Life and Integrated Shield

Professional Qualifications

• CMFAS M5, M9, M9A and HI certifications is preferred

Education

• Bachelor in Business or related fields of study

Language

• English

Role Overview:
As a Client Success Specialist, you will be at the forefront of our customer interactions, playing a pivotal role in shaping their overall experience with our brand. You’ll serve as the frontline ambassador of our brand, our primary point of contact for customers, addressing inquiries, resolving issues, fostering meaningful connections, and contributing to our larger vision of global empowerment.

This is a work-from-office position, and you will thrive in our start-up environment where collaboration, adaptability, and proactive problem-solving are key. You will work closely with a passionate and creative team in a fast-paced, team-oriented environment that values innovation and hands-on contributions.

Key Responsibilities:

• Provide exceptional customer service through various channels, including client’s chat, over the phone, email, embodying the values of BeFound in every interaction.
  Support clients’ skincare journey and build strong relationships by understanding their skincare needs and replying to their enquiries promptly.
  Resolving client issues and concerns with empathy and professionalism, going the extra mile to exceed their expectations and build brand satisfaction and loyalty.
  Collaborate with cross-functional teams to enhance the overall customer experience, contributing ideas and insights to support our mission and values.
  Proactively seeking feedback from customers to identify areas for improvement and contributing to initiatives aimed at enhancing the overall client experience.
  Oversee on-site operations, ensuring smooth and efficient interactions to enhance client. experience.
  

Qualifications:

• Previous experience in a customer service or customer-facing role preferred.
• Passion for skincare, makeup, and beauty education is a bonus.
• Having a heart for people, takes the initiative to go the extra mile in delighting our clients.
• Strong communication skills, both verbal and written
• Strong interpersonal skills with the ability to build rapport and establish trust with clients.
• Empathetic and patient demeanor, with the ability to actively listen to customer needs and concerns.
• Creative problem-solving skills and the ability to think outside the box to find solutions independently that delight clients.
• Ability to thrive in a fast-paced, dynamic environment, with a willingness to adapt to change and take on new challenges.
• Able to work on Saturdays (Rotating weeks - Mondays to Saturdays, Tuesday to Saturdays)

What We Offer:

• A work-from-office environment in a fast-growing, pioneering start-up.
• Opportunities for career trajectory as a Skincare Analyst.
• A supportive and collaborative team culture that celebrates each other’s success.
• Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).

The Client is a prestigious global bank and they are seeking individuals who are enthusiastic about the investment market to join their team of investment advisers to bring greater value to their clients.

About the job

• Work closely with relationship managers to understand clients investment needs & preferences and risk appetite, thereafter, providing sound recommendations and advisory.
• An ideal candidate should have a strong understanding of investment products such as UTs, Bonds, Equities & structured products.
• Keep up with market trends & news and provide timely updates to the relationship managers & clients.
• Work together with the team and contribute to the production of collaterals for internal and external stakeholders.
• Adhere to all company policies & regulations.

Skills and experience required

1. Minimum 5 years of relevant banking sales experience
2. Good communication & interpersonal skills
3. Good understanding of financial markets & investment instruments

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Job Description: Senior Avaya Platform Specialist with Network and Security Expertise

Position Overview:

We are seeking an experienced Senior Avaya Platform Specialist with a strong background in networking and network security. With 18 years of expertise, the ideal candidate will lead the design, deployment, maintenance, and security of Avaya communication systems, ensuring seamless integration with the organization's network infrastructure while safeguarding communication systems from potential threats.

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Key Roles and Responsibilities

1. Leadership and Strategic Oversight:

Lead the design and implementation of Avaya platforms, ensuring alignment with organizational goals.

Oversee the integration of Avaya systems with complex network infrastructures.

Provide expert guidance on telecommunication strategies, network architecture, and security best practices.

2. Advanced System Administration:

Manage and optimize advanced Avaya solutions, including Avaya Aura, Avaya IP Office, and Avaya Contact Center platforms.

Oversee system upgrades, patches, and lifecycle management to ensure performance and reliability.

Design and manage complex call flows, IVR systems, and SIP trunking solutions.

3. Network and Security Integration:

Collaborate with network teams to configure routers, switches, and firewalls for Avaya system integration.

Implement Quality of Service (QoS) to ensure optimal voice and video communication performance.

Design and enforce robust security measures for Avaya platforms, protecting against VoIP vulnerabilities, DDoS attacks, and unauthorized access.

4. Troubleshooting and Incident Management:

Lead the resolution of complex system and network issues, conducting root cause analysis and applying preventive measures.

Act as the primary escalation point for Avaya-related incidents and outages.

Partner with vendors and service providers for advanced troubleshooting and support.

5. Project Management:

Oversee large-scale deployments, migrations, and upgrades of Avaya systems and associated network infrastructure.

Manage project timelines, budgets, and resources while ensuring high-quality delivery.

Collaborate with cross-functional teams for seamless project execution.

6. Optimization and Performance Tuning:

Monitor system and network performance, identifying and addressing bottlenecks.

Optimize call routing, failover configurations, and bandwidth utilization for efficient communication.

Develop and implement disaster recovery and business continuity plans for Avaya systems.

7. Compliance and Documentation:

Ensure Avaya platforms adhere to industry regulations (e.g., PCI-DSS, HIPAA).

Maintain detailed documentation of system architecture, configurations, and security protocols.

Develop user-friendly guides, SOPs, and training material for technical teams and end-users.

8. Mentoring and Knowledge Sharing:

Train and mentor junior team members in Avaya platforms, network protocols, and security best practices.

Conduct technical workshops and knowledge-sharing sessions to upskill the team.

Stay updated on emerging Avaya technologies, network advancements, and security trends.

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Required Skills and Qualifications

Technical Expertise:

Mastery of Avaya platforms (Avaya Aura, Avaya IP Office, Avaya Session Border Controller, Avaya Contact Center).

In-depth knowledge of networking protocols (TCP/IP, SIP, H.323), routing, and switching.

Proficiency in network security tools and practices (firewalls, VPNs, IDS/IPS, VLANs).

Expertise in VoIP technologies, QoS, and bandwidth management.

Certifications (Preferred):

Avaya Certified Support Specialist (ACSS) or Avaya Certified Implementation Specialist (ACIS).

Cisco certifications (e.g., CCNA, CCNP) or equivalent in networking.

Security certifications such as CISSP, CEH, or CompTIA Security+.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The client that we are partnering with is one of the world's leading bank and they are looking to expand their team of insurance specialist to support their relationship managers.

About the job

• Conduct financial needs analysis to understand customers' financial goals
• Provide financial product advisory to bank clients according to their needs
• Adhere to compliance and regulatory standards
• Engage in networking and marketing campaigns organised by the firm

Skills and experience required

• Minimum Diploma required
• Minimum 1 year of wealth management / insurance sales
• Good effective communication skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597