Job Description

• Support the Housekeeping Department in ensuring that the guest experience is in line with the expectations of the Hotel.
• Assists daily in preparation of work assignments, schedules, staffing and payroll to ensure maximum efficiency.
• Inspect public areas, guest rooms, and back of the house and ensure adherence to the standard of the hotel.
• Responds to guests’ special requests, needs and concerns and accommodate to ensure optimal level of guest satisfaction.
• Assist with all annual performance management plans and employee reviews.

Job Requirements

• Minimum 3 years of experience in hotel housekeeping environment
• Strong organizational, managerial and communication skills
• Experience with hotel PM, Opera Cloud is desirable

Job Responsibilities:

• Assist in the implementation of the specific objectives and stratgies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist in the organizing, implementation and review of all Spices activities to keep the brand promise to its guests
• Assist in implementing the Hotel and Spices policies, procedures and standards as spelled out in the F&B Operations Manual and provide feedback for improvement
• Assist in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section.
• Conduct training for subordinates to achieve Spice's set standards and to enable Hosts to keep brand promise
• Co-lead Spices to achieve (or exceed) set standards, monthly budget targets and keep the brand promise
• Promote revenue generation initiatives and managing all sectional expenses

Job Requirements:

• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Good interpersonal skills
• Able to work independently and in a team

Job Responsibilities:

• Assist Banquet Operations (BOP) Managers in the implementation of the specific objectives and strategies for the section to achieve and maintain high standards, quality and maximum profitability for the section
• Assist the BOP managers in implementing the Hotel and Banquet policies, procedures and standards as spelled in the F&B Operations Manual and provide feedback for improvement
• Assist the BOP managers in controlling the purchase (or request), set-up, storage, maintenance and use of all resources, programmes and systems used by the section
• Support the BOP section to achieve (or exceed) set standards, monthly budget targets and keep the brand promise. This includes promoting the revenue generation initiatives and managing all sectional expenses
• Provide leadership for the BOP section in the absence of the BOP Managers

Job Requirements:

• Positive attitude and team player
• Service-oriented
• Meticulous with an eye for details
• Able to work in fast-paced environment
• Strong leadership and managerial skills
• Able to work in a team and independently

YMCA of Singapore

JOB SUMMARY

At YMCA of Singapore, the International Service Programmes department collaborates with our regional partners to reach out to underprivileged communities in developing countries through development projects which focus on infrastructure, healthcare, sustainability and education. Each year, more than 1,200 youths are empowered to be community champions through one of the many projects carried out in countries such as Cambodia, Laos, Nepal, Philippines, Thailand, Vietnam and more.

You will lead the youths to participate and contribute as community champions in assigned development projects. You will pave the way for smooth project execution, community engagement and leadership development.

RESPONSIBILITIES

• Identify and connect assets to develop and sustain partnerships with overseas partners, to co-create and curate service-learning opportunities.
• Coach, mentor and assess student leaders, enabling the students to meet the learning objectives specific to the overseas service-learning experience.
• Guide the volunteers for each phase of the YEP journey and coordinate collaborations between the volunteers and overseas host partners.
• Design, develop and conduct risk assessment, and ascertain that the trips/environment are safe and conducive.
• Coach, manage and develop the ISP staff team, empower them to take responsibility for their jobs and goals.
• Manage the administrative duties (data management, budget, procurement etc) generated in fulfillment of the scope stated above.
• Travel is expected.

JOB REQUIREMENTS

• Bachelor’s degree in any related field from a recognized University
• At least 5 years of relevant work experience in youth engagement or community development
• Passion for working with students and community. Able to build rapport, motivate and inspire students from diverse backgrounds.
• Strong experience in asset-based approaches to Service-Learning and Community Engagement, Volunteer Management and Student Leadership Development.
• A resourceful team player with initiative and interpersonal skills, and ability to build partnerships and relationships in a multi-cultural environment.
• Able to work well with others in a deadline-driven team environment and manage multiple tasks.
• Experience in teaching, curriculum design and development will be an added advantage.

Job Title: HR and Admin Manager

Job Summary:

The HR and Admin Manager is responsible for overseeing all aspects of human resources practices and processes. This role involves managing recruitment, employee relations, performance management, training and development, and administrative tasks. The HR and Admin Manager ensures the smooth running of the HR department and contributes to its growth and effectiveness in supporting the overall business strategy.

Key Responsibilities:

Human Resources Management:

• Recruitment and Staffing:
• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.
• Employee Relations:
• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.
• Performance Management:
• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.
• Training and Development:
• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.
• Compensation and Benefits:
• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.
• HR Policies and Compliance:
• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Administrative Management:

• Office Administration:
• Oversee the daily operations of the office, including facilities management and supplies.
• Ensure a safe, clean, and efficient working environment.
• Manage vendor relationships and service contracts.
• Records and Documentation:
• Maintain accurate and up-to-date employee records and HR documentation.
• Ensure confidentiality and security of employee information.
• Prepare and submit required reports and documentation to regulatory authorities.
• Event Planning:
• Organize and coordinate company events, meetings, and functions.
• Manage logistics, budgets, and vendor relationships for events.

Qualifications:

• Education: Degree or Diploma in Business Administration, or a related field.
• Experience: Minimum of 5 years of experience in HR and administrative roles.
• Skills:
• Strong knowledge of HR practices, labor laws, and regulations.
• Excellent communication, interpersonal, and negotiation skills.
• Strong organizational and time management skills.
• Ability to handle confidential information with discretion.
• Problem-solving and decision-making abilities.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

SENIOR ACCOUNT MANAGER

We believe in Extraordinary.

At Jack Morton we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences for everyone. It’s the future of marketing and there’s nothing passive or predictable about it. We promise every day will be different than the previous one in a very good way.

We take care of each other, as much as we take care of business. We marvel in each other’s uniqueness and revel in what each of us brings to the human potluck that is Jack.

So, if you want to help shape the future of an entire industry, welcome. If you feel work, and the people you work with, can be extraordinary, let’s chat. We’re Jack, and we can’t wait to meet you.

That brings us to you.

As a Senior Account Manager, you ensure all aspects of a project or program are successfully delivered to the client. You have experience successfully leading medium to large sized projects and assisting in the development and delivery of larger, more complex projects.

You've developed close relationships with clients and are growing as a strategic partner and advisor, managing increasingly complex situations.

You’ll be an organized team player who loves to build strong relationships internally and externally. The ideal candidate loves to problem solve and manage complex projects and logistics in a team-based, fast paced environment.

What you’ll be doing

Great work and client service

• Owns projects and work streams, oversees profitability, and provides ongoing status updates to Account Director and/or client lead
• Manage project process from opportunity brief to strategy development to creative through execution
• Ensure that appropriate measurement metrics are in place to meet client’s business needs
• Ensure clear and timely communication to the client regarding roles and responsibilities, scope, budget, schedules, and project status/action items, including project change notifications
• Build relationships with mid-level clients

Growing the Business

• Identify incremental organic growth opportunities with clients and guide the development, writing and presentation of proposals for these opportunities including scopes of work, schedules, and staffing plans
• Drive effective solutions for client(s), their industry, organization, and business issues
• Represent the agency, effectively communicating and selling agency ideas and recommending solutions
• Assists new business process and project manages development of capabilities decks and case studies
• Supports new business process and owns development of capabilities decks and case studies

Growing People

• Delegate to, coach and oversee junior team members on execution of all programs

Culture

• Demonstrates an understanding of the value of creating a diverse, equitable, and inclusive work environment. Actively supports and engages in creating and sustaining a workplace that fosters creativity and innovation.

If you can do all that, you have what it takes. It might help if…

• 6-8 years of relevant experience required.
• Ability to create strong relationships with internal and external teams.
• Ability to multitask and prioritize requests for multiple team members and self.
• Strong project management, organizational and communication skills required.
• Must have problem-solving and time management skills.
• Ability to work effectively in a team environment with diverse perspectives.
• Proficiency with Microsoft Office suite (e.g., Word, Excel, and PowerPoint).
• Self-motivated with excellent problem-solving skills.
• Ability to work in a fast-paced environment under tight deadlines is necessary.
• Maintains composure under pressure and feels comfortable juggling different priorities.

Last but not least, we believe in diversity, equity and inclusion.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. In 2020, Jack Morton and Genuine, as part of Interpublic Group (IPG), have been named to the Bloomberg Gender Equality Index (GEI), and Jack Morton has once again been designated a Best Place To Work For LGBTQ Workplace Equality by the Human Rights Campaign in their Corporate Equality Index.

Job Descriptions

• Oversee hotel telephone operations, including staffing, scheduling, and performance management.
• Train, mentor, and evaluate telephone operators to ensure high standards of customer service.
• Develop and implement procedures and best practices to improve efficiency and guest satisfaction.
• Monitor call metrics and analyze data to identify trends, areas for improvement, and opportunities for increased performance.
• Handle escalated guest issues and complex reservations, providing effective solutions and maintaining positive guest relations.
• Collaborate with other hotel departments to ensure smooth coordination and information flow.

Requirements

• Proven experience in a call center management role, preferably within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Able to work rotating shifts, weekends and public holidays

[What the role is]

You will be part of a team that is responsible for upholding proper procurement governance in NEA. You will facilitate procurement activities by departments while ensuring that government and NEA procurement policies and guidelines are applied accordingly and standards of integrity and transparency are upheld throughout the procurement value-chain.

[What you will be working on]

You will support the procurement functions in NEA by carrying out the following activities:

• Pro-actively engage users to identify demand aggregation or other procurement levers
• Develop category strategies through spend analysis and drive strategic sourcing with users to address their procurement needs
• Provide procurement advice to users for all stages of procurement cycle
• Review tender/quotation documents to ensure that they are drafted in compliance to Instruction Manual (IM) (Procurement), NEA’s procurement policy and guidelines and optimise the spending for NEA
• Review tender/quotation evaluations to ensure value for money, fairness and transparency and compliance with IM (Procurement) and NEA procurement policy and guidelines
• Review post-award contract documents to ensure proper contract management and governance
• Improve outreach and facilitate dialogue among procurement community and users in NEA
• Improve the procurement processes, systems and governance framework in NEA to optimise the procurement expenditure and operational efficiency

[What we are looking for]

Job Requirements:

• Relevant experience in procurement management and good understanding of the Government IM on Procurement will be advantageous. Fresh graduates with great passion for procurement are welcome to apply.
• Possess an inquisitive mind on how to derive more value from each purchase
• Good analytical, interpersonal, writing and presentation skills
• Performance driven, result oriented with an attention to details and accuracy
• Have a passion for procurement work and able to adapt to changes and work well under tight deadlines
• Able to work well as team player and as an individual
• Proficiency in IT skills (eg. MS Word, Excel, PowerPoint, etc)
• You will be working in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager--Manager--Category-Management-and-Services-Department-1----Contract_JR-10000028581

Responsibilities

• Assist the Operations Manager in planning and coordinating the daily clinic operations activities and resource utilization to ensure cost efficient and effective management of the clinic.
• Alongside with a partner, both of you will ensure the efficiency of the day-to-day operations of a clinic and be responsible for the management of the operations team in service provision and patient care.
• You will also be involved in planning and implementing strategies, proposals and activities to improve work processes and service quality, and work in collaboration with the clinical, nursing and allied health professionals.

Requirements

• Degree in any discipline
• Experience in operations/administration in healthcare sector will be an advantage
• Excellent interpersonal and communication skills
• Able to multi-task and perform effectively in a dynamic fast-moving environment
• Able to commit to 5.5 days work week (Saturday)

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Our client is a leading international financial institution specializing in private wealth management, offering tailored investment solutions and personalized financial services to high net worth individuals.

about the job

• Assist in managing client relationships and handling administrative tasks to ensure efficient transaction processing and client service.
• Gain a thorough knowledge of the bank's products and services to help RMs deliver tailored financial solutions.
• Handle account openings, transactions, and investment orders accurately and promptly.
• Address client inquiries professionally and identify opportunities to strengthen client relationships.
• Work with Operations, Compliance, Legal, and Product teams to ensure smooth service delivery and regulatory compliance.
• Perform client due diligence, maintain accurate records, assist with portfolio reviews, and provide market insights to enhance client portfolios.

skills and experience required

• Bachelor's degree in Finance, Business or a related field.
• At least 5 years of relevant experience in private banking, wealth management, or financial services.
• Proficiency in Mandarin (spoken and written) to communicate effectively with Mandarin-speaking clients across the ASEAN region.
• Proven ability to build and maintain strong client relationships with excellent communication and interpersonal skills.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a reputable international bank that offers a wide range of banking products and services to its individual and corporate clients.

about the job

• Assisting RMs with credit and marketing tasks, including account opening, KYC review, financial spreadsheet preparation, data input, monitoring credit conditions, managing loan drawdown/rollover, overseeing post-loan monitoring, handling daily operational and administrative responsibilities.
• Effectively handles client inquiries while overseeing the portfolios of MNCs.
• Assisting with internal reporting and data consolidation.
• Performing any additional ad hoc duties as assigned.

skills and experience required

• Bachelor's degree in Finance / Banking / Business Studies.
• Minimum 1 year of ARM experience in Corporate Banking / Financial Institutions.
• Basic proficiency in Chinese is required to read documents, write emails and communicate with Chinese-speaking stakeholders.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a well-established international bank with a strong presence in Asia. They are recruiting an Offshore Senior Relationship Manager for the North Asia market to expand their business.

about the job:

• Develop and manage a portfolio of HNW clients, focusing on building long-term relationships.
• Identify and acquire new clients through networking, referrals and strategic marketing initiatives.
• Work closely with internal product specialists to design and implement comprehensive plans that meet the unique needs of offshore clients.
• Ensure client retention through personalized service, regular portfolio reviews and proactive communication.
• Stay updated on financial markets, economic developments and regulatory changes affecting the North Asia region. Provide clients with timely insights and recommendations based on market trends and investment opportunities.
• Prepare and present regular reports on portfolio performance, client engagement and business development activities.

skills and qualifications required:

• Bachelor’s degree in Finance, Business, Economics or a related field.
• Minimum of 5 years of experience in wealth management / offshore banking with a focus on North Asia.
• Proven track record in managing HNW clients and achieving sales targets.
• Strong knowledge of investment and bancassurance products.
• Proficiency in Mandarin and/or Cantonese is preferred given the client base.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Principal Responsibilities:

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.To participate in ward processes relevant to patients’ relations and experience

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements:

• min. Degree in any discipline
• Possess min. 8-10 years working experience in patients relations and service quality role in handling Next-Of-Kin
• Minimum 5 years relevant experience in a managerial role.
  Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV in MS Word to

[email protected]

Subject: Patients Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a mobile gaming company incorporated in Singapore. They are looking for a Tax Manager who is familiar with both local and international tax laws and regulations to join the SG team.

Key Responsibilities:

• Tax Compliance: Supervise the preparation and filing of corporate tax returns, Goods and Services Tax (GST), and other relevant submissions in line with Singaporean tax regulations.
• Tax Planning: Develop and execute effective tax strategies to enhance the company’s tax position. Identify and assess tax-saving opportunities, providing recommendations to senior management.
• Research and Analysis: Stay informed about local and international tax legislation, regulations, and industry developments. Conduct research on tax-related matters and offer actionable insights to management.
• Audit Support: Coordinate and manage tax audits with the Inland Revenue Authority of Singapore (IRAS) and other relevant authorities, preparing necessary documentation and responses.
• Cross-Department Collaboration: Collaborate closely with finance, legal, and operational teams to ensure integrated tax strategies that support business objectives.
• Reporting: Prepare and present tax-related reports to senior management and stakeholders, highlighting risks, compliance status, and opportunities for tax optimization.

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field.
• Minimum 5 years of experience in tax compliance/advisory, preferably with prior experience as a tax professional in international accounting firms.

Key Responsibilities
You will be responsible for the following broad areas:

• Professional EducationWork with Clinical Directors and HODs to lead and drive (from conceptualization to execution) scientific education symposiums for transplant professionals;
  
• Public EducationPartner with institutions/ societies/ organisations for outreach programmes to raise awareness;
  
• External and Internal CommunicationsPlan and develop, execute comms strategies to profile Surgery & Urology positively through the various media (including social media, mass media, collaterals, etc)
  To write well and build content for the all publicity material
  Work closely with internal Comms team for both internal and external communication channels - including collateral development and production, media monitoring and management;
  
• Department’s Events / ActivitiesOrganise and support the department’s events and activities as well as help manage the department’s corporate contents on website and social media; and
  
• Work independently, supervise and appraise staff performance and promoting professional development of the team members under their supervision.Guide and mentor junior staff.
  Disseminate and implement hospital’s policies & procedures.
  Ensure Policy & Procedures are current.
  
• Any other related duties as assigned by Reporting Officer

Key Requirements

• Bachelor’s degree, preferably in Business Management or Mass Communications;
• Minimum of 5 years’ experience in events, marketing/ communications, preferably in healthcare settings;
• Independent, self-driven and results-oriented;
• Creative, meticulous, with good interpersonal skills;
• Excellent written and spoken communication skills;
• A team player who is also able to work independently in a fast-paced environment;
• Computer proficiency including Microsoft Excel, Word and PowerPoint is expected; and
• Proficient use of Adobe Photoshop and other media/artwork software to work on creative content.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Representing the South East Asia (SEA) region in the Business Area (BA) of Milling Solutions (MS), you will drive sales and business development of MS business in SEA, build strategic partnerships, and strengthen the corporation as well as communication between the BA and the SEA region in order to achieve the regional business objectives.

Regional / Operational

• Overall responsible to drive sales in coordination with other Business Area (BA)/Business Unit (BU) leaders in SEA to ensure that targets are met
• Responsible for Orders Released and lead generation for MS in SEA
• Maintain accurate forecasting reports for BU/BA HQ
• Core interface between BA/BU HQ and SAS organization
• Customer engagement and relationship building
• Coordinate marketing activities (exhibitions, seminars, events, workshops etc.) in cooperation with BA/ BU marketing and SAS /Regional Marketing team
• Active technical and commercial support of the Sales & Service (SAS) sales team for selling (sales strategy, definition of the project requirements, product/solutions, quotation, presentations, contract negotiations, closure & order quality etc.) and for canvassing new customers and new projects
• Gateway/first contact for the SAS sales team regarding project specific issues (“The voice“ of BA).
• Define plant concept/design and technical specifications to create an accurate quotation with a clear scope to ensure the project quality and budget can be met.
• Identify market needs and ensure feedback loop to product management and technology of BA / BU HQ
• Support Project Execution (PE) Team to facilitate communication to the customer and guide complex discussions
• Ensure compliance with company policies and regulatory requirements

Strategic

• Full overview of the market including competitors, thereby developing and implementing successful market strategies and MS targets in SEA.
• Identify and pursue new business opportunities in potential markets in collaboration with other BA / BU managers
• Enhance regional market share and brand visibility
• Define Customer Service (CS) strategies jointly with Regional CS expert and local CS Sales to grow our spare parts and service business across the region
• Develop Key Account Management strategy for the region
• Provide and consolidate price strategy
• Develop comprehensive strategic business blueprints and budget with clear growth identification and potential for equipment & customer service

People

• Partner with Country Managers in the recruitment and development of local Sales
• Organize, develop, and train local Sales network, both internal and distributors.
• Develop local sales team to handle sales and quotation phase.
• Develop a local successor/ and organization that becomes self-sustainable

Education & Experience

• Degree in Mechanical Engineering
• 7-10 years in technical sales or commercial management in capital goods industry
• Track records of driving growth and building strong customer relationship in technical products
• Good understanding and experience with MS processing plants, Sales and Fulfilment processes, sales of capital goods and investment projects

Job Responsibilities

1. Documentation for sales order processing
2. Customer communications and relationship with MNC customers
3. Tracking and updating the customer demand forecas and communicate to HQ
4. Monthly Sales estimation and sales closing
5. Develop comprehensive documentation that meets organizational standards
6. Obtain deep understanding of product to create reports, provide data input and support team sample paperwork
7. Coordinate all activities within Sales department to generate leads
8. Any other adhor duties as assigned

Qualifications & Requirements

1. Diploma holder in Electrical/Electronic Engineering or equivalent
2. Minimum 5 years of working experience in semiconductor industry
3. Proficient in MS Office (Words, Excel, PowerPoint and etc.)
4. Excellent communication and interpersonal skills
5. Good team player with an ability to work both independently and collaboratively in a team

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

THE ROLE: Regional HR Manager

Are you passionate about driving strategic HR initiatives and making a real impact across diverse markets in Asia? Kaplan is looking for a dynamic Regional HR Manager to provide expert support and advice to business units, shaping a culture of excellence, engagement, and compliance. If you're proactive, data-driven, and thrive in a fast-paced, collaborative environment, we want you on our team!

Key Roles and Responsibilities:

HR Business Partnering

• Act as a trusted HR advisor and business partner to business units across the region.
• Deliver integrated HR services and solutions to the business units and to support them in achieving their business objectives.
• Build and maintain a strong and positive relationship with employees in these business units.
• Lead and contribute positively to regional and group initiatives.

HR Compliance

• Work closely with HR, Legal and external parties to ensure that HR policies and procedures across the region are compliant with local labor laws and regulations, and Kaplan group policies. This includes regular reviews of existing policies and procedures and recommending changes or develop new policies based on legislative and regulatory developments.
• Maintain accurate HR records and oversee or support audits as necessary.

HR Information System, Data & Reporting

• Work closely with UK HR and business units in the region to establish the group HR information system (Workday) as the system of record for all our global operations.
• Implement administrative procedures and audit processes that ensure employee information is complete, accurate and kept up to date.
• Ensure compliance with applicable data privacy regulations in each location and internal security protocols. Manage access controls, permissions and user roles within the HRIS to protect sensitive employee information.
• Generate reports to support HR decision-making and analysis of data trends and metrics to identify areas for improvement or efficiency. Provide insights and recommendations based on data to support workforce planning, talent management, and organizational development.
• Work with colleagues from HR, IT and external vendors to integrate HRIS with other business systems (e.g. payroll) and ensuring seamless data flow between systems through interfaces or APIs.
• Ensure accurate data is provided for administering the annual employee engagement survey.

Employment Solutions

• Advise business units on resourcing models and contractual options that are appropriate and futureproofed for each jurisdiction.
• Undertake research and analysis and provide information on Asia markets in terms of talent and resourcing pool and rewards approach etc.
• Partner with Employer-of-Record providers in managing resources based in Asia.

Employee Engagement & Relations

• Provide advice and support to managers and employees in building a great workplace.
• Coach and advise people managers on employee relations issues across multiple locations.
• Support case management of employee relations cases that are escalated or reported.
• Work with business units in communicating employee engagement survey results and provide support in developing action plans to improve employee engagement.

Compensation & Benefits

• Assist in evaluating current compensation practices and recommend cost-effective, trend-aligned changes when needed.
• Provide compensation input and pay guidance for each market.
• Coordinate the annual salary and bonus review process.

Communications

• Ensure appropriate and timely communications are received by offices in the region.
• Champion a culture of equality, diversity, inclusion. Drive and communicate company’s EDI initiatives across the region.

Training & Development

• Support talent growth and development by identifying training needs and coordinate development programs for employees within the region.
• Ensure all mandatory online training modules are available and deployed to relevant employees and completed as required.

Undertake any other duties as assigned.

Requirements:

• A recognized Bachelor’s degree in Business, HR or equivalent.
• Minimum 5 years of regional HR business partnering experience.
• Hands-on experience in managing the full spectrum of HR functions and providing HR operational support and advice across the region.
• Strong knowledge and understanding of the Asia labour market, trends, practices and statutory legislations with priority focus on China, Japan, Korea and Thailand.
• Savvy and proven track record in stakeholder management and engagement across countries, with the demonstrated ability to advise, guide and influence at varying levels within the businesses, whilst assessing and advising on any potential risks.
• Proven experience in driving HR related changes and transformation.
• Prior experience in HR dashboard and analytics.
• Highly organised with strong business acumen and ability to align HR initiatives with organisational goals
• Good appreciation and understanding of different cultures
• Strong interpersonal skills with the ability to communicate effectively with key stakeholders at all levels. Able to balance expectations of multiple stakeholders and effective at negotiating outcomes.
• Proficiency in Workday and Office 365 will be advantageous

Other Information:

• Working Hours: Monday to Friday, 9am to 6pm
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

Job Summary:

We are looking for an experienced Product Manager to lead and drive our cloud database product strategy,

development, and roadmap. The ideal candidate will have a deep understanding of cloud infrastructure,

databases (SQL, NoSQL, etc.), and customer needs within the cloud environment. You will collaborate with

cross-functional teams, including solution architect, marketing, business development, and engineering team,

to deliver innovative database solutions that meet the business and customer requirements.

Responsibilities:

•  Responsible to gain insight into the development trend of database technologies, deeply analysing
• market, industry, and user requirements, exploring clients' in-depth requirements for databases,
• planning and designing roadmaps based on the trends and requirements in a forward-looking manner
• to promote databases product innovation, competitiveness and business success.
•  Develop replicable solutions based on case scenarios and industry attributes, guide market expansion
• by fan out from a point to an area.
•  Collaborate with internal stakeholders to develop databases benchmark projects, typical scenarios,
• and best practices to facilitate business success and expand the technical influence of databases
• product.
•  Work closely with customers and facilitate with internal stakeholders to ensure smooth
• implementation of database products.

Requirements:

•  Minimum Bachelor’s degree with at least 5 years’ experience in Oracle or the technology industry and
• familiar with database, computing, big data, AI, storage and or network security.
•  Have a basic command of the database product system of mainstream cloud platforms and database
• technologies. Have a basic command of one or more databases, such as Oracle, GaussDB, MySQL, SQL
• Server, PostgreSQL, TiDB, Oceanbase, TDSQL, MongoDB, Cassandra, InfluxDB, and Redis.
•  With Oracle Administrator experience or related certification(s) are strongly preferred.
•  Have experience in the delivery process of large-scale database projects. Understand the POC
• verification, project bidding, and delivery process for core customers. Be able to independently
• communicate with customers about technologies.
•  Strong product management capabilities, able to integrate different scenarios of multiple services,
• abstract and summarize core product values, and have overall planning capabilities to form long-term
• and short-term integrated product solutions.
•  Strong solution planning capabilities, able to identify customer requirements through market insight,
• customer insight, competition analysis, and trend insight, and design competitive cloud solutions that
• meet customer service scenarios.
•  Strong insight and analysis capabilities, able to identify opportunities and challenges brought by
• industry transformation, technology changes, and strategic adjustment of competitors, and develop
• corresponding strategies.
•  Strong analytical and problem-solving skills, solution-driven, highly organized and detail orientated.
• Independent, hands-on and takes accountability to deliver solutions and results.
•  Excellent customer-facing skills. Well-developed spoken and written communication skills and the
• ability to tailor style to relevant audiences, and successfully liaise with people at different levels.
•  Strong communication skills with the ability to collaborate & communicate with cross teams within
• the organization.
•  Required to travel based on assigned projects.

Preferred Skills:

•  Cloud Database Expertise: Experience with cloud-native databases (e.g., AWS RDS, Azure SQL
• Database, Google Cloud Spanner).
•  Technical Background: Familiarity with both SQL and NoSQL databases (e.g., MySQL, PostgreSQL,
• MongoDB, Cassandra).
•  Customer-Centric Mindset: Experience working closely with customers to gather feedback and use
• insights to drive product decisions and improvements.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Regional HR Manager

Are you passionate about driving strategic HR initiatives and making a real impact across diverse markets in Asia? Kaplan is looking for a dynamic Regional HR Manager to provide expert support and advice to business units, shaping a culture of excellence, engagement, and compliance. If you're proactive, data-driven, and thrive in a fast-paced, collaborative environment, we want you on our team!

Key Roles and Responsibilities:

• HR Business Partnering
  • Act as a trusted HR advisor and business partner to business units across the region.
  • Deliver integrated HR services and solutions to the business units and to support them in achieving their business objectives.
  • Build and maintain a strong and positive relationship with employees in these business units.
  • Lead and contribute positively to regional and group initiatives.
• HR Compliance
  • Work closely with HR, Legal and external parties to ensure that HR policies and procedures across the region are compliant with local labor laws and regulations, and Kaplan group policies. This includes regular reviews of existing policies and procedures and recommending changes or develop new policies based on legislative and regulatory developments.
  • Maintain accurate HR records and oversee or support audits as necessary.
• HR Information System, Data & Reporting
  • Work closely with UK HR and business units in the region to establish the group HR information system (Workday) as the system of record for all our global operations.
  • Implement administrative procedures and audit processes that ensure employee information is complete, accurate and kept up to date.
  • Ensure compliance with applicable data privacy regulations in each location and internal security protocols. Manage access controls, permissions and user roles within the HRIS to protect sensitive employee information.
  • Generate reports to support HR decision-making and analysis of data trends and metrics to identify areas for improvement or efficiency. Provide insights and recommendations based on data to support workforce planning, talent management, and organizational development.
  • Work with colleagues from HR, IT and external vendors to integrate HRIS with other business systems (e.g. payroll) and ensuring seamless data flow between systems through interfaces or APIs.
  • Ensure accurate data is provided for administering the annual employee engagement survey.
• Employment Solutions
  • Advise business units on resourcing models and contractual options that are appropriate and futureproofed for each jurisdiction.
  • Undertake research and analysis and provide information on Asia markets in terms of talent and resourcing pool and rewards approach etc.
  • Partner with Employer-of-Record providers in managing resources based in Asia.
• Employee Engagement & Relations
  • Provide advice and support to managers and employees in building a great workplace.
  • Coach and advise people managers on employee relations issues across multiple locations.
  • Support case management of employee relations cases that are escalated or reported.
  • Work with business units in communicating employee engagement survey results and provide support in developing action plans to improve employee engagement.
• Compensation & Benefits
  • Assist in evaluating current compensation practices and recommend cost-effective, trend-aligned changes when needed.
  • Provide compensation input and pay guidance for each market.
  • Coordinate the annual salary and bonus review process.
• Communications
  • Ensure appropriate and timely communications are received by offices in the region.
  • Champion a culture of equality, diversity, inclusion. Drive and communicate company's EDI initiatives across the region.
• Training & Development
  • Support talent growth and development by identifying training needs and coordinate development programs for employees within the region.
  • Ensure all mandatory online training modules are available and deployed to relevant employees and completed as required.
• Undertake any other duties as assigned.

• A recognized Bachelor's degree in Business, HR or equivalent.
• Minimum 5 years of regional HR business partnering experience.
• Hands-on experience in managing the full spectrum of HR functions and providing HR operational support and advice across the region.
• Strong knowledge and understanding of the Asia labour market, trends, practices and statutory legislations with priority focus on China, Japan, Korea and Thailand.
• Savvy and proven track record in stakeholder management and engagement across countries, with the demonstrated ability to advise, guide and influence at varying levels within the businesses, whilst assessing and advising on any potential risks.
• Proven experience in driving HR related changes and transformation.
• Prior experience in HR dashboard and analytics.
• Highly organised with strong business acumen and ability to align HR initiatives with organisational goals
• Good appreciation and understanding of different cultures
• Strong interpersonal skills with the ability to communicate effectively with key stakeholders at all levels. Able to balance expectations of multiple stakeholders and effective at negotiating outcomes.
• Proficiency in Workday and Office 365 will be advantageous

• Working Hours: Monday to Friday, 9am to 6pm
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

Representing the South East Asia (SEA) region in the Business Area (BA) of Advanced Materials (AM), you will drive sales and business development of AM business in SEA, build strategic partnerships, and strengthen the corporation as well as communication between the BA and the SEA region in order to achieve the regional business objectives.

Regional / Operational

• Overall responsible to drive sales in coordination with other Business Area (BA)/Business Unit (BU) leaders in SEA to ensure that targets are met
• Responsible for Orders Released and lead generation for AM in SEA
• Maintain accurate forecasting reports for BU/BA HQ
• Core interface between BA/BU HQ and SAS organization
• Customer engagement and relationship building
• Coordinate marketing activities (exhibitions, seminars, events, workshops etc.) in cooperation with BA/ BU marketing and SAS /Regional Marketing team
• Active technical and commercial support of the Sales & Service (SAS) sales team for selling (sales strategy, definition of the project requirements, product/solutions, quotation, presentations, contract negotiations, closure & order quality etc.) and for canvassing new customers and new projects
• Gateway/first contact for the SAS sales team regarding project specific issues (“The voice“ of BA).
• Define plant concept/design and technical specifications to create an accurate quotation with a clear scope to ensure the project quality and budget can be met.
• Identify market needs and ensure feedback loop to product management and technology of BA / BU HQ
• Support Project Execution (PE) Team to facilitate communication to the customer and guide complex discussions
• Ensure compliance with company policies and regulatory requirements

Strategic

• Full overview of the market including competitors, thereby developing and implementing successful market strategies and AM targets in SEA.
• Identify and pursue new business opportunities in potential markets in collaboration with other BA / BU managers
• Enhance regional market share and brand visibility
• Define Customer Service (CS) strategies jointly with Regional CS expert and local CS Sales to grow our spare parts and service business across the region
• Develop Key Account Management strategy for the region
• Provide and consolidate price strategy
• Develop comprehensive strategic business blueprints and budget with clear growth identification and potential for equipment & customer service

People

• Partner with Country Managers in the recruitment and development of local Sales
• Organize, develop, and train local Sales network, both internal and distributors.
• Develop local sales team to handle sales and quotation phase.
• Develop a local successor/ and organization that becomes self-sustainable

Education & Experience

• Degree in Mechanical Engineering
• Above 10 years in technical sales or commercial management in capital goods industry
• Track records of driving growth and building strong customer relationship in technical products
• Good understanding and experience with AM processing plants, Sales and Fulfilment processes, sales of capital goods and investment projects

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.
• To manage intercompany loans.
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To support business stakeholders in FX and trade financing matters.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement..
• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.
• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.
• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.
• To assist in the review of payments and receipts.
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Role Summary

The Brand and Marketing Manager role oversees the implementation of sales and marketing strategies within the SEA region for a portfolio of Kendo brands. The Brand and Marketing Manager will be directly responsible for delivering on the KPI targets including Retail Sales, Wholesales & budget objectives for Fenty Beauty. This is a 360 degree role, owning all brand management and marketing functions for their brands.

Role Description

Brand Management

• Work in partnership with Planning Team to set, review and analyse retail/wholesale targets on a weekly basis
• Partner with the Global Brand Management and Marketing teams to set yearly brand and marketing strategies for all brands ensuring alignment with all key stakeholders
• Collaborate with retail partners on joint business planning, lead brand strategy meetings and lead negotiations to secure the best support within Sephora
• Collaborate closely with Retail & Education Team to ensure brand message is cascaded via BAs to consumers
• Work closely with global brand partners and champion the needs for the region

Planning

• Partner with the Planning Manager to ensure product forecasts, inventory and obsolescence plans are all aligned to the brand strategies
• Lead the planning and forecasting of new product launches and negotiate placement of new product pipeline with retail partners
• Partner with the Planning Manager and Retail Manager to ensure healthy stock levels are maintained at all times, especially on key bets and top SKUs

Marketing

• Plan and execute marketing plans for newness and core in region, in accordance to brand guidelines
• Monitor the effectiveness of marketing activities and refine concepts and strategies into innovating marketing activities that address business objectives
• Have a social and digital first mindset expertly developing innovative digital and social components into the core brand marketing strategies and partnering with Sephora to ensure integration of brand campaign assets into their digital media and social animation plans
• Partner with Sephora CRM team to implement a communication schedule leveraging Sephora loyalty programs and identify new opportunities to reach new and engage customers in the brand
• Partner with the PR and Social Media Manager to ensure that all PR and social media strategies align with overall brand objectives
• Manage marketing budgets to ensure ROI targets are achieved for brand
• Define pricing strategy for new launches

Visual Merchandising

• Responsible for overall in-store merchandising and gondola updates, ensuring it meets brand guidelines and is updated seasonally to reflect new launches and discontinuations

General

• Prepare monthly and post-launch reports, providing feedback and recommendations to Global teams
• Influence the overall Kendo SEA culture by proactively engaging with all members of the team and helping to foster a culture of collaboration, entrepreneurship and creativity
• Implement processes and procedures to improve effectiveness and efficiency for the brand and marketing function

Role Requirement

• 6 to 8 years’ of relevant experience in a Brand or Marketing role, preferably from Beauty industry
• Strategic thinker and brand builder
• Team player that inspires others and collaborates cross functionally
• The ability to work in a fast-paced environment and juggle multiple priorities
• Strong organizational, keen attention to detail, follow-up skills
• Strong business acumen and analytical skills, results-oriented
• Good interpersonal skills high level of integrity
• Can do attitude, flexible with an ability to work with a level of ambiguity
• Ability to deploy ideas effectively and present to Senior Management

Role Responsibilities

Education Programming & Reporting

• Develop yearly education calendar of training programs and deliver training that are results-driven, provide engaging brand experiences and provide data-rich, measurable impact.
• Collaborate with Global Education and Content team to create/adapt customer facing education content for dotcom platforms and measure success through sales and reviews.
• Work with Global best practices and Regional needs to create a Kendo Brands Virtual Sales Team in SEA + Korea
• Collaborate with Marketing on video production for social assets and using regional influencer content for Education.
• Adapt Global Education Programs, ensuring that market-specific and cultural needs are met. Identify region specific education opportunities that Kendo Brands can drive through training.
• Partner with Global Education team to customize training videos, education tools and training programs for retailers across markets. Represent as a Brand Ambassador and deliver Classroom Training and Webinar Presentations with high energy, clear brand messaging and professionalism.
• Prepare Education activities and recap report by Brand monthly to be shared with stakeholders.
• Recruit and train suitable candidates for Sales and Education positions based on business needs. On-board, coach and develop Field Education Team.

E-Learning and Webinars

• Collaborate with Global Education and Content team to create/ adapt e-learning modules to strengthen selling behaviors in the region.
• Familiarize with functionalities of relevant e-learning platform, like Elucidat, to keep up to date e-learning modules on Brand Story, Core and Newness products.
• Ensure programs and formats are results-driven, disruptive, fun and user-friendly; create methodology to measure the impact of the programs through engagement / sales results.
• Host live streaming webinars for all new opportunities with Sephora – create engaging presentations, Demonstrations, Retention Games and Teach it Back content.
• Collaborate with Global Education and Content team with clear content brief on Expert host needs. Ensure guest education hosts are providing inspiring story telling, credible information and meet the market needs.

Brand and Marketing collaboration

• Participate in launch planning by sharing education plans to enable 360 partnerships for product launches.
• Support live streaming webinars for Regional Marketing and PR, and content creating for partner social channels.
• Collaborate with Brand and Marketing teams to gain online customer education needs (dotcom platforms) and create content brief.
• Collaborate with Brand and Marketing teams for brand activations across all relevant channels by aligning education activities.
• Share consumer and competitor insights gathered from floor and partner meetings in cross functional meetings, enabling informed business decisions.
• Partner with Marketing and PR for localized and influencer content that can be used for education and creates consistent brand messaging.

Retailer Partnership

• Share out brand strategy and goals on a quarterly basis to gain support of Sephora stakeholders. Maintain strong partnerships with Sephora Regional and Local Market Education Teams to ensure roll out of education activities is effective and well supported.
• Shape the education strategy for the region by working closely with Sephora Education to determine the local market needs and initiatives that will drive client acquisition, conversion, and client loyalty across omni channel.
• Drive meeting agenda with Store Leadership teams, developing and executing education plans that drive growth in core SKUs and newness, secure maximum exposure and specialized training opportunities.

Role Requirement

• Bachelor’s degree and 5+ years of relevant experience in a similar capacity, preferably from beauty.
• Proven ability to deliver multiple projects simultaneously, set priorities and meet competing deadlines.
• Excellent project management skills, including proven ability to manage projects and partner with various levels in the organization.
• Strong leadership skills with ability to inspire the team towards shared goals while emulating a teamwork spirit.
• High-level attention to detail and accuracy in execution of work and tasks.
• Exceptional interpersonal, verbal, written and communication skills.

DUTIES AND RESPONSIBILITIES

• Identifies and handles sales leads effectively and efficiently, confirming every possible piece of business through focus selling and follow-up.
• Delivers financial results by meeting or exceeding sales goals and objectives.
• Effectively uses and promotes technology to support productivity and profitability.
• Builds effective relationships with customers and business partners to maximize sales and customer satisfaction.
• Participates in domestic and international sales activities, representing the hotel/chain to potential customers.
• Fulfils Customer Relationship Management responsibilities and sales goals through planned customer interviews.
• Monitors and reports on the market and competition within own market segment.
• Prepares and updates customer management reports and ensures all necessary follow-up work is carried out on time.
• Actively distributes product information and creates awareness in the markets and business segments of responsibility.
• Carries out “cross-selling” and uses unique selling propositions (USPs) during sales calls to increase sales and revenue.
• Participates in planning and realization of sales campaigns, promotions, and events in coordination with the Director of Sales.
• Manages accounts and maintains up-to-date customer information manually and electronically.
• Provides ongoing advice and support to staff under his/her supervision.
• Performs most tasks in a team environment with minimal direct supervision, acting as a team leader.
• Understands premium products, able to overcome objections, and confident in selling premium rates.
• Maintains outstanding performance and results in related fields and markets.
• Acts as an example for the team during daily job duties.