The role will help in managing the operational aspects of SBF’s membership operations and services, supporting SBF’s goals to grow our membership base and working with other divisions in SBF to deliver value to members. The ideal candidate will bring a strong background in operations, be adept in systems and process optimisation and have exposure to event management.

Job Responsibilities

Operational Leadership:

• Provide oversight support for daily membership operations for Statutory and Associate Members, including areas pertaining to onboarding of members, invoicing and reminders for membership fee arrears, management of membership exemptions including audit checks and service delivery processes.
• Work with the Director, Membership Operations & Services and the team to develop and implement strategies to achieve membership growth in line with SBF’s targets.

Systems and Process Improvement:

• Participate and lead in initiatives to enhance the membership management system, to further streamline operations and improve customer service.
• Monitor, evaluate, and improve processes related to membership data management, ensuring data accuracy, security, and compliance with SBF and national data policies.
• Regularly review standard operating procedures (SOPs) for membership operations to enhance efficiency and member satisfaction.

Membership Events:

• Support the team’s efforts to plan, coordinate, and execute membership events and activities, including events such as the Annual General Meeting and other membership activities.
• Gather feedback and analyse post-event feedback to refine event offerings and improve member experiences.

Member Experience:

• Support in managing escalated member issues, addressing concerns and complaints with a focus on prompt resolution.
• Partner with cross-functional teams on programs and services that enhance value for SBF members and enhance overall engagement.
• Analyse member feedback and operational metrics to identify areas for improvement and contribute to ongoing member satisfaction and loyalty.

Strategic Planning and Reporting:

• Support Director, Membership Operations & Services in developing operational plans and budgets to achieve department objectives.
• Prepare regular reports on membership performance, providing insights and recommendations based on operational data.
• Participate in strategic initiatives to advance SBF’s membership strategies, contributing to long-term organisational success.

Job Requirements

• At least 8 years of relevant years of experience in membership operations or a related field, with experience in a managerial role.
• Proven experience in process improvement initiatives. Project management experience will be an asset.
• Strong leadership and people management skills, with a track record of effectively managing teams and collaborating across departments.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with external and internal stakeholders.
• Analytical mindset with experience in using data to drive decisions and improvements.
• Experience / exposure to IT systems including ERP systems, as well as MS Office Suite.
• Strong time management skills with the ability to multi-task and prioritise workloads.
• Self-motivated, independent and a good team player.

1. Experience in operation and compliance of CMS license company with asset management and fund business.

2. Oversee the day-to-day operations of the fund, including transaction processing, record-keeping, and reporting.

3. Regular market research to update information on industry trends and technological innovations, providing support for investment decisions.

4. Maintain regular communication with investors, providing updates on fund performance and operations.

5. Implement effective risk management strategies to identify, assess, and mitigate risks associated with fund operations and investments.

6. Ensure timely and accurate reporting to regulatory bodies and stakeholders, including filings, disclosures, and performance reports.

7. Act as a point of contact for regulatory agencies, responding to inquiries and facilitating inspections or audits.

8. Prepare materials and project update reports to ensure clear and timely information transmission.

[What the role is]

We are looking for service-oriented individual to join the Operations & Facilities Management Department of Memorial Facilities and Planning Division which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria.

[What you will be working on]

You will play a key role in providing after-death care services and your job responsibilities include:

• Manage the daily operations and maintenance of the building facilities, Mechanical and Electrical (M&E) systems, daily conservancy and landscaping work of Mandai Crematorium & Columbarium, Yishun Columbarium and Kranji State Cemetery.

• Manage the maintenance and repair of buildings to ensure a safe, functional, and aesthetically pleasing environment for staff and visitors.

• Manage the procurement and contract management of building maintenance, conservancy and landscaping, to ensure high-quality and cost-effective services.

• Coordinate and supervise officers and contractors to ensure efficient and effective operations.

• Implement energy efficiency and sustainability initiatives to reduce carbon footprint.

• Implement and monitor compliance with safety, health, and environmental regulations and standards to maintain a secure and sustainable facility environment.

• Plan and execute work improvement projects such as periodic / cyclical Repair & Redecoration work, structural maintenance and related work

• Collaborate with internal stakeholders to understand and address facility-related needs and support organisational goals.

• Handle and manage feedback.

• Perform other duties assigned by supervisor.

[What we are looking for]

Requirements:

• Minimum 5 years of relevant experience in maintenance and management of building services & equipment

• Strong knowledge of building systems, maintenance best practices and regulatory requirements.

• Able to lead, interact and foster teamwork

• Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders.

• Able to handle adverse situations and difficult customers

• Good problem-solving, writing & communication skills

• Proficient in Microsoft Office Applications

• Mature, independent, responsible and resourceful

• Willing to work in after-life care service environment

• Able and willing to work on weekends and public holidays

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-MANDAI-CREMATORIUM--COLUMBARIUM/Senior-Manager---Executive-Manager--Operations-Section-2-_JR-10000034811

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

[What the role is]

We are looking for resourceful and service-oriented individual to join the Operations & Facilities Management Department which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria.

[What you will be working on]

You will play a key role in providing after-death care services and your job responsibilities include:

• Oversee counter services operations for cremation, niche and general enquiries
• Conduct niche inspections and manage niche records
• Attend to public feedback and enquiries
• Manage the rollout of systems and system enhancements for after-death services applications
• Review work processes for frontline service counter and system applications for improvement
• Assist supervisor with administrative duties
• Perform other duties as assigned by supervisor

[What we are looking for]

Requirements:

• Experience in customer service would be an advantage
• Proficient in Microsoft Office applications
• Able to lead, interact and foster teamwork
• Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders
• Able to handle adverse situations and difficult customers
• Good problem-solving, writing and communication skills
• Mature, independent, responsible and resourceful
• Willing to work in an after-death care service environment
• Able and willing to work on weekends and public holidays

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-MANDAI-CREMATORIUM--COLUMBARIUM/Assistant-Manager-Manager--Operations-Section-2-_JR-10000034810

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Benefits & Highlights:

• Work Style: Hybrid
• Location: Buona Vista
• Great employee benefit
• Weekly office lunches
• Reporting Line: Human Resource Director, APAC

Main Objective:

The Manager, HR Operations will play a pivotal role in overseeing and enhancing HR operations across the APAC region. Reporting to the HR Director, APAC, this position will be responsible for driving HRIS implementation and administration, payroll management, and draft employee handbooks and policies across all APAC locations.

The role will also be responsible for creating standard procedures for the HR department as well as running the annual HR calendar. The successful candidate will demonstrate strong leadership, strategic thinking, and the ability to collaborate effectively across various functions and geographies.

Essential Duties and Responsibilities:-

HRIS Implementation and Administration:

• Lead the implementation of the HRIS systems across APAC, ensuring alignment with global standards and regional requirements.
• Collaborate with IT and HR teams to configure, customize, and optimize HRIS platforms to streamline processes and enhance user experience.
• Provide training and support to HR teams and end-users on HRIS functionalities, ensuring smooth adoption and utilization.

Payroll Management:

• Oversee payroll operations for all APAC locations, ensuring accuracy, timeliness, and compliance with local regulations and company policies.
• Coordinate with finance, HR, and external vendors to process payroll, resolve discrepancies, and implement improvements to payroll processes.
• Stay updated on relevant payroll laws and regulations across APAC countries, ensuring compliance and mitigating risks.

Employee Handbook and Policy Administration:

• Manage the development, review, and dissemination of employee handbooks, policies, and procedures for APAC, ensuring alignment with local laws and company values.
• Work closely with legal and compliance teams to ensure policies are up-to-date and compliant with regulatory requirements.
• Provide guidance and support to HR teams and employees on policy interpretation and implementation.

Compliance and Risk Management:

• Monitor regulatory changes and industry trends related to HRIS, payroll, and employment laws across APAC countries, proactively addressing compliance risks.
• Conduct audits and assessments to ensure data accuracy, security, and confidentiality in HR systems and processes.
• Implement controls and measures to mitigate risks related to data privacy, security breaches, and regulatory non-compliance.

Stakeholder Management and Collaboration:

• Build strong relationships with internal stakeholders, including HR business partners, finance, IT, legal, global HR and external vendors.
• Collaborate with global HR teams to share best practices, leverage synergies, and drive continuous improvement initiatives.
• Serve as a trusted advisor to regional and local leadership on HR operations matters, providing insights and recommendations to support business objectives.

About You :

Summary of Education and Experience:-

• Preferred Education: Bachelor’s degree in HR, Business Administration, or related field.
• Experience: Over 5 years in HR operations, focusing on HRIS implementation, payroll management, and policy administration in the APAC region.
• HRIS Knowledge: Proficient in platforms like Workday, SAP SuccessFactors, and Oracle HCM, with hands-on implementation and configuration experience.
• Employment Laws: Deep understanding of APAC employment laws and regulations, with the ability to apply them in a multinational context.
• Project Management: Strong skills in leading cross-functional projects, managing stakeholders, and delivering results within deadlines and budgets.
• Analytical Skills: Proficient in data analysis and reporting for informed decision-making and process improvement.
• Communication: Effective at influencing and collaborating with diverse stakeholders.
• Leadership: Proven ability to lead and develop HR teams across multiple locations.

Knowledge and skills required :-

HRIS Implementation and Administration:

• Proficient in HRIS platforms (e.g., Workday, SAP SuccessFactors) with system implementation experience.
• Trained in HRIS configuration, customization, and user training.

Payroll Management:

• Expertise in payroll processes, tax regulations, and compliance across APAC countries.
• Trained in payroll software/systems and international payroll practices.

Employment Laws and Compliance:

• In-depth understanding of APAC labor laws and compliance requirements.
• Trained in global HR compliance, data privacy, and regulatory affairs.

Project Management and Process Improvement:

• Certified in project management methodologies (e.g., PMP, Agile).
• Trained in process improvement (e.g., Lean Six Sigma) and change management.

Interested applicants are to send in their application.

Location: East

Salary up to $5,500

We are seeking a proactive and service-driven individual to execute IT initiatives and ensure operational excellence within the IT systems. The selected candidate will be responsible for conducting requirements analysis, performing technical assessments, managing projects, deploying solutions, and overseeing the operation and management of IT solutions and IT Managed Services.

Key Responsibilities:

• Collaborate with internal and external stakeholders to collect user requirements and deliver appropriate solutions.
• Partner with internal technical teams and vendors to develop comprehensive technical solutions and define key performance indicators for success.
• Manage project and change processes to ensure solutions meet technical, functional, performance, and business objectives.
• Oversee 24/7 operations, maintenance, compliance, and renewal of IT systems to support daily operations, with a preference for candidates familiar with industry best practices.
• Review, optimize, and continuously improve business and IT processes.

Requirements:

• A Bachelor's degree in Information Systems/Technology, Computer Science, Systems Engineering, or a related field.
• IT Service Management (ITSM) and IT Project Management certifications are preferred.
• Knowledge of Networking, System Administration, and Cybersecurity is an advantage.
• At least two years of relevant experience in technical domains and the industry.
• Strong analytical skills and experience in project management.
• Excellent verbal, written, and presentation communication skills to effectively convey and demonstrate solutions to stakeholders.
• Strong team player with a high level of responsibility and problem-solving ability. Self-motivated and proactive in approach.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Specific Accountabilities

• Counterpart and deputy to Apple Head of Finished Goods, Asia Pacific

• Accountable for DB Schenker’s Finished Goods and Apple returns logistics regional operations across APAC.

• Drive DB Schenker’s key contract logistics and corporate key initiatives including culture programs.

• Work closely with the customer to drive key initiatives and scale planning for the operations in the APAC region for the Finished Goods

business.

• To oversee operational excellence within the finished good business through the establishment and maintenance of DB Schenker

Operations Standards and Operations Excellence program (XSite). To identify and deliver continuous improvement initiatives,

governing direct reports for reporting progress at monthly Operations performance reviews with the client.

• Responsible to monitor productivity/scale within operations and facilities, and work with local countries on optimizing processes and

scalability to continuously support customer volume growth.

• Responsible for Regional alignment of processes across countries, and overall compilation and maintenance of SOPs.

• Governance over the monitoring and regional reporting of operation’s productivity and work with local country/operations management teams to drive process optimization / productivity improvement / quality improvement / cost reduction.

• Establish various approved initiatives (people, process, system/data, layout) to deliver sustainable customer volume growth against the

existing resource baselines.

• Conduct regular internal / external Continuous Improvement workshops (opportunity identification and delivery approach)

• Capture, analyze and report CIP achievement against budgets, stretch targets, initiative/project benefits.

• Overall driver for regional operations planning and special events control and reporting.

• Responsible to conduct audits in the country operations to ensure process and documentation compliance, and quality.

• Supporting and governance for complete compliance for customer supplier responsibility (SR) requirements across the region

• Work very closely with the IT Account Management team country to implement capabilities to improve reporting capabilities as well as

potential EDI improvements with client’s systems.

• Support implementation for new business projects, SMRO FG is responsible to work with project management team to align on

implementation schedules, driving operations process mapping.

• Manage outstanding damage claims from clients.

• Working with the countries to provide the best solution and Tracking of CAR (Corrective Actions Report).

• Responsible for monitoring P&L across the regional FG business and identifying critical areas for improvement to increase profitability

across Finished Goods and RMA sites.

Skills Required

• Finished Goods operations knowledge:

- Returns Logistics and domestic transportation operations knowledge in hi-tech industry.

- Have setup, or managed big scale warehouse operations before.

- Able to understand B2B IT systems and WMS in order to discuss/ translate Business requirements to IT counterparts.

• Process mapping and critical thinking/problem solving skills to identify bottlenecks and improve productivity.

• Certification/knowledge of Quality systems such as ISO or 6-sigma.

• Interested in technology trends and able to relate usage to enhance operations.

• Work well under pressure, and able to manage internal and customer demands effectively.

• Analytical and logical approach.

• Good and positive attitude.

• Team player and collaborative approach.

• Flexible to travel for business trips.

• Computer literate with good working knowledge of business tools.

• Min 8 years of Logistics experience majoring in Logistics operations, preferably with returns/spares logistics and/or domestic

distribution.

Why DB Schenker?

Competitive salary package

Opportunities for career growth and development, both locally & internationally

Supportive and collaborative team environment

Access to company-wide training programs and initiatives

What’s Next?

Interested in this unique job opportunity? Submit your application today!

You will be part of a Startup in Singapore, focusing on providing sustainable energy solutions. The company is looking for an Operations Manager to oversee the current and upcoming projects within the company, and ensure smooth operations and timely project completion.

You will be reporting to the partners of the start up, and will work closely with the project team comprising of Sales/Account Managers, R&D and Technical Professionals to ensure smooth running of projects from start to completion.

Job Responsibilities:

• Strategic Planning: Design and execute the company's operations strategy and roadmap. Align operational efforts with overarching business objectives and goals.
  Identify opportunities for growth, improvement, and expansion.
• Operational Excellence: Manage all aspects of daily operations. Establish and enforce policies, procedures, and best practices. Drive initiatives to enhance efficiency and productivity.
• Process Optimization: Evaluate and refine processes across all business functions.
  Introduce lean methodologies, automation, and technology solutions. Address and resolve operational inefficiencies and bottlenecks.
• Resource Management: Allocate and utilize resources effectively and cost-efficiently. Oversee operational budgets and capital expenditure. Maximize resource usage for optimal outcomes.
• Risk Management: Identify, assess, and mitigate operational risks. Develop contingency plans and risk management strategies. Ensure compliance with legal, regulatory, and industry standards.
• Supply Chain and Logistics: Optimize supply chain and logistics processes. Manage supplier relationships, contracts, and procurement activities. Oversee inventory management and distribution channels.
• Facilities and Infrastructure Management: Maintain facilities, equipment, and infrastructure. Ensure safety, security, and environmental compliance. Plan for facility upgrades, relocations, or modifications.
• Quality Control and Assurance: Define and uphold quality standards and procedures. Monitor adherence to quality assurance protocols. Implement corrective actions and continuous improvement measures.
• Performance Measurement and Reporting: Develop and track key performance indicators (KPIs). Analyze and report operational performance to senior management. Use data insights to identify improvement areas.
  Leadership and Management: Lead and mentor the operations team. Recruit, develop, and retain top talent. Promote a culture of accountability and excellence.
• Cross-Functional Collaboration: Work closely with China-based teams and other functions. Ensure effective communication and alignment across departments.
  

Requirements:

• Minimum Diploma or Degree in a relevant field
• 10 years of experience within a property management or facilities management company, preferably in a managerial capacity
• Team oriented
• Driven and proactive, and able to strive in a start-up environment

Other details:

• Work location: Paya Lebar
• Work hours: Mon to Fri, 10am to 7pm
• Budget: Up to $8,000 based on experience + attractive bonuses
• Incredible growth and development opportunities, as company has plans for listing in the next few years

To apply online please use the 'apply' function, with your updated resume attached.

(EA: 94C3609/R1442042)

Your Key Responsibilities

• Demonstrate in-depth technical capabilities and professional knowledge in your functional area of overall supply chain planning. Demonstrate ability to quickly learn new processes and uncover new offering that may assist current customer base.
• Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment
• Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes.
• Build relationships with client personnel and deliver quality client services. Strive to assist our clients uncover additional areas of opportunity and manage the business development process.
• Understand EY and its service lines and actively assess what the firm can deliver to serve clients.

To Qualify for the role, you must have

• Tertiary qualification in bachelor’s degree or master’s degree focusing on engineering, supply chain, and/or business
• Minimum 10 years of professional experience in a strategic or operations planning/consulting role.
• Bring your expertise, focusing on a supply chain demand and supply planning, to assist clients achieve a fully optimized value chain.
• Proven leadership qualities and track record for building and managing a team towards achieving operational KPIs.
• Excellent organisation skills; project management skills will be advantageous.
• Exceptional interpersonal, team-building,and communication skills.
• Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Commitment to personal and professional growth.
• Sense of responsibility to self, team, and client.
• Proven experience effectively prioritising workload to meet deadlines and work objectives.
• Drive, tenacity, client focused and results oriented.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing

industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to

develop your career in a dynamic organization.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you

bring to our business.

We also offer you:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, strategy and transactions and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

Operations Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Summary:

Reporting to the Commercial Operations Manager SEA, the primary responsibilities of the operations support specialist will be to work with cross-functional teams in SEA markets, to drive improvements across operations process and monitoring, distributor contracting processes and KPI management, as well as help enhance Health Care compliance (HCC) processes and controls across the region.

This person will work with local and SEA leadership in operations support; as well as local legal and procurement teams, to convey and review the business specific requirements in distributor and customer contracts and will work to enhance performance monitoring tools against contractual KPI’s. Additionally, this person will work closely together with local HCC and commercial teams to improve and implement Health Care Compliance processes and controls, such as sample/free goods monitoring as well as HCP (Healthcare Professional) interactions around Fee-For-Service and Educational Grant transactions.

Key Stakeholders

• Country leadership team for SEA markets
• SEA Legal and HCC teams
• SEA Finance, procurement, and tax teams

Major Duties & Responsibilities

Operations Support

• Monitor end-to-end process on quarterly samples, bundle deal, free goods and demo equipment trackers in collaboration with local markets
• Support SEA operations manager and Commercial Director with regular operations activities as required including organising local operations review meetings, data support, etc.

Health Care Compliance Processes and Controls

• Improve and implement Health Care Compliance processes and controls
• Process Change management and communication with the cross functions team (commercial, tax, HCC, legal)
• Support SEA team for HCC audits and data requests.
• Commercial representative in audit findings and mitigation plan discussions.
• Implementation lead for mitigation, control and monitor improvement plans.

Distributor Performance Management

• Tracking of Distributor performance against contractual KPI’s.
• Support performance discussions and recommend improvements in case of underperformance.
• Review distributor processes and collaborate with the cross functions team (commercial, tax, HCC, legal etc) to ensure ongoing and robust compliance environment.

Distributor change process (RFP) and Contract Management

• Monitoring of contractual end-dates and initiating renewal or RFP process.
• Representing Commercial team in RFP Procurement process i.e. collecting RFP requirements.
• Support business negotiations with customers or distributors as needed.
• Providing local legal teams with contract templates and business specific requirements.
• Review contracts (e.g. distributor agreements, deal agreements) and liaise closely with cross function teams to ensure compliance (Tax, Legal, HCC etc).
• Primary project manager for distributor transition (license and stocks transfer, commercial process SOP establishment etc.)

Requirements

• Bachelor’s degree or equivalent (in Business, Supply Chain, Engineering or Finance).
• Minimum 5 years of experience in finance, operations, and/or procurement field. Any legal experience will be a plus.
• Demonstrated ability to influence business partners with fact-based data.
• Advanced computer literacy (PowerPoint, Excel, etc.)
• Team player across levels, functions, and reporting lines

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

OVERVIEW:

The Operations Director is overall responsible for overseeing the successful running of the Domestic / Cross Border Transport Operations of the company, which includes Air and Ocean Freight operations.

ESSENTIAL FUNCTIONS :

· Provide leadership & decision making to the operations departments

· Setting of goals & objectives for operations and product to achieve annual volume growth targets in conjunction with sales and participates in company marketing and sales efforts

· Manage the integration & implementation of new structures developed in operations

· Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment

· Ensure all transports are carried out within predetermined cost and security standards and perform annual service and cost reviews to ensure we meet market requirements

· Ensure the operations departments adhere to all quality requirements e.g. operational compliance & certifications, ISO, Bizsafe Star, etc. and work with Finance to adhere to financial compliance requirements

· Prepare monthly reports relating to productivity, profitability, compliance etc.

EDUCATION AND EXPERIENCE:

· A Diploma / Advance Diploma / BSc. degree in business and supply chain preferred or their equivalent.

· 10+ years of air and ocean freight products

· Highly motivated leader who is assertive and adept at working in a competitive, challenging and fast-paced work environment

· Results oriented

· Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations

· English advanced proficiency (written and speaking)

· Cargowise system, Advance Microsoft Excel & PowerPoint skills

· Willing to travel occasionally

SUPERVISORY RESPONSIBILITIES:

· Conduct performance evaluation for direct reports

· Recommend hiring, firing and promotion

· Identify and resolve departmental personnel issues

· Ongoing coaching and mentoring of staff to develop skills to the highest level

· Drives alignment & builds the team

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

Adhere to the Company HR Policy, the Code of Business Conduct and departments' policies, processes & procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $5000 -$6000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job responsibilities:

• Developing and implementing daily operational plans and schedules for horticulture and arboriculture activities, ensuring efficient and effective delivery of services.
• Conducting thorough tree inspections and preparing detailed visual assessment reports to identify any issues or concerns.
• Providing exceptional customer service by responding to client inquiries, addressing feedback, and maintaining open communication channels to ensure high levels of satisfaction.
• Managing administrative tasks, including email correspondence and filing, to maintain efficient office operations and ensure timely submission of reports.
• Coordinating with internal and external stakeholders on arboriculture and horticulture-related matters, including inquiries, feedback, and complaints, to ensure seamless communication.
• Oversee the progress of landscape works and maintenance projects, ensuring timely completion and adherence to quality standards.
• Supervise staff to ensure correct maintenance methods are employed and safety procedures, protocols, and guidelines are adhered to at all times.
• Generate innovative landscape solutions to improve the overall outcome of work sites.
• Possess a basic understanding of plant disorders and plant health management.
• Enforce workplace safety and health regulations on site to ensure a safe working environment.
• Assist with ad-hoc sales support as needed.

Requirements:

• Diploma and above in Horticulture, Landscape Management, or a related field (Advanced diploma/certificate in Landscape Supervision or Management from a accredited institution
• At least 3 years of experience in a relevant role, preferably in horticulture or arboriculture
• Proficient with MS Office
• Thorough understanding of tree risk management and maintenance principles and practices
• Familiarity with tropical tree species and their characteristics
• Excellent written communication skills, with the ability to produce clear and concise reports

Professional Certifications:

• Class 3 driving license
• ISA Certified Arborist certification (or equivalent) is an asset

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities:

1. Liaise with service providers (such as cruise lines, airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and cruise, air tickets issuance, GDS tickets stock requisitions and block cabin control.
3. Interaction with cruise lines, suppliers and business partners to settle and finalize logistical requirements for cruise groups and outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to cruise lines, airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements:

• Diploma in Travel related studies
• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

The Operations Executive would be working directly with all members of the team, including team members based in London. Key responsibility supporting the front Office in Singapore, liaising with Middle/Back Office colleagues in London office to hand over the day-to-day work and in developing and maintaining robust processes and to provide information to both internal and external clients as required.

This role does offer the opportunity to grow over time, working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance. The successful applicant will play a role in the development and continuous improvement of our processes, controls and reporting deliverables.

Key responsibilities will cover:

• Operational tasks including;
• managing and ensuring the accuracy of trade bookings & confirmations
• supporting fund subscription and redemption reporting and fund documentation updates
• onboarding of counterparties and custodians
• performing portfolio reconciliation, performance analysis and client reporting
• basic administrative and complaince support including some day-to-day office requirements alongside colleagues, such as office supplies, receive and sort incoming mail and deliveries, and manage outgoing mail

This role does offer the opportunity to learn from a supportive team and to grow over time, while working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance.

SLAM offers competitive fixed salaries plus variable compensation participating in the overall success of the firm. Within reason, we can cater to personal circumstances that require flexibility.

Requirements: Operations Executive

The candidate should have a strong attention to detail, take personal ownership of their work, and be familiar with the fund management industry. The following would help with the daily requirements of the job:

• a polytechnic level academic qualification or equivalent, with an authorization to work in Singapore and preferably background in fund or portfolio accounting
• knowledge of investment management operational processes and requirements
• experience using Bloomberg, and higher-level experience with Microsoft Excel

Most importantly, we look for a compelling track record of making the most of each opportunity that candidates have been presented with in the past, and for candidates who are are looking to contribute to an established high-functioning team.

We look forward to discussing this opportunity further during the interview process. Please send your CV and cover letter to Smitha Prabha at [email protected]

The Operations Supervisor is in charge of planning and carrying out complex shop/warehouse rules and technology. He/She is also responsible for developing plans to check on counter display and usage. He/She rolls out programmes and uses available data to review efficiency of the shop front display/storage.He/She responsible for directing a team of shop front counter workers to make sure customer is well served and goods are correctly picked, order properly for premium customer.

Our client is a leading Multinational Tech company, developer of personal-computer software systems and applications.

Job Responsibilities:

Customer Skilling Program – ASEAN only :

• Lead and own accountability for breadth customer skilling (unmanaged accounts) as a key deliverable of the Enterprise Skilling Initiative (ESI) via global marketing scale motions and program offerings.
• Manage the non-managed accounts intake process for provisioning of the skilling assets, engaging directly with account teams and their customers directly as required.
• Joint GTM program design and execution with GitHub and other external stakeholders to lead Developer Skilling motion
• Joint co-marketing planning and execution with managed 3rd party Training Services Partner in Partnership with the ASEAN Training Services Partner Manager

Marketing, Communications & Operations for Cross Program:

• Skills Marketing & communications strategy, design and deliverables aligned to core audience programs
• Program impact and status communications to ASEAN and Korea stakeholders and employees (newsletter, impact reports, etc via all aligned comms channels)
• Build regular CLO management review presentation decks for key leadership meetings: locally, and globally.
• Lead the rhythm of the Business (ROB) for the CLO co-ordinating team and stakeholder inputs to business reviews.
• Lead and execute for all external and internal facing Skills Marketing events
• KPI and OKR Reporting & analysis for CLO. Derive analytical insights on the state of the programs and recommend strategies and tactics for continuous improvement. Deliver regular reporting to the CLO.

Job Requirements:

• Bachelor's degree or equivalent with min 5 years experience in Marketing, Program management & delivery (preferably skilling and enablement programs).
• Regional experience predominantly Singapore, Indonesia, Malaysia,, Thailand is desired
• Working knowledge / experience of Cloud Services & Solutions (preferably Azure).
• Experience in customer and/or partner facing roles (sales, marketing, service or support roles).
• Administration & operations excellence, attention to detail.
• Strong organisational skills and ability to positively influence others.
• Data and analytics (excel, data analysis, reporting), well versed with Microsoft suite, Power BI
• Should have good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

• Manage day-to-day sales operations, develop and execute business plans to achieve sales growth and profit targets.
• Proper planning on staff roster and control salary costs.
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Handle and resolve customers’ inquiries and complaints expeditiously.
• Assist in the implementation of merchandising plans and strategies; to maximize sales and minimize losses through the merchandise and space.
• Assist in the enhancement of online store sales.
• Assist the department manager in developing new merchandise concept and subsequent promotion and marketing of the product.
• Plan effective and efficient sourcing and procurement systems, source and procure merchandise.
• Assist in the negotiation with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Co-ordinate and conduct business meetings with vendors / suppliers and prepare business correspondence.
• Conduct market survey, research trade information and analysis on competitors’ stores; provide reports, feedback and recommendations.
• Advertising & Promotions Events / Merchandise Presentation
• Sales Budgets / Reports & Stock Inventory
• Safety and Security

Applicants who are keen to apply , pls send your resume to :

[email protected]

Product area

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Qualifications

Job responsibilities

• Be responsible for operational management of reverse supply chain processes such as decommissioning of network gear and replacement of damaged or faulty parts in the network.
• Drive operational metrics and Key Performance Indicators (KPIs) performance. Conduct root cause analysis and close performance gaps.
• Be responsible for defining the business requirements and contribute to developing both systems and tools that enable reverse supply chain operational effectiveness.
• Collaborate effectively with the internal and external partners supporting the reverse supply chain operational activities.
• Support development and implement reverse supply chain processes that scale to support the volume growth and in different locations globally.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in program or project management.
• 2 years of experience in supply chain planning and operations management.

Preferred qualifications

• Bachelor's degree or MBA in Supply Chain Management, Business Administration, Operations, or a related field.
• 8 years of experience in operations roles, with Reverse Supply Chain Operations.
• Ability to deliver results against key operational metrics and KPIs, with root cause issues and drive corrective actions to improve performance.
• Ability to deliver data driven/fact based analysis for business proposal, supply chain design, and supply risk mitigation.
• Excellent communication and people management skills, influence across multiple levels of the organization and shift between detailed analysis and big picture thinking.

The company is a capital markets services (CMS) licence holder under MAS. The ideal candidate for this position will support the operations team and will work with a number of functions in support of the venture capital business as well as from time-to-time support activities of the VCC and/or Fund Manager. These are overseeing corporate secretarial requirements, book and record keeping, assisting in the internal/external audit of the fund manager and funds, attending IC meetings, and overseeing preparation of investment minutes.

Responsibilities

• Manage daily operations, transaction processing, and accurate record maintenance.
• Fund operation activities for all funds i.e. corporate secretarial matters, capital calls, and distributions etc. especially in relation to the venture capital fund.
• Administration of portfolio entities in accordance with group policies and procedures.
• Coordinate with internal and external auditors, and administrators to ensure timely and accurate financial reporting and audits.
• Ensure all fund related documentation is properly maintained, archived, and easily accessible.
• Assist in all compliance related matters for the company.
• Create and maintain company records, both electronic and physical in accordance with MAS requirements.

Job Requirements

• Diploma holders in law / corporate secretarial practice.
• Bachelor's degree in Business, Finance, Accountancy or related relevant disciplines good to have but not necessary.
• Good command of English (written and spoken).
• Ability to multitask.
• Proficient in Microsoft Office suite.
• Attention to detail and problem solving skills.
• Excellent time management skills and the ability to prioritize work.
• A self-starter who is organised, resourceful and able to take initiatives.

1. Oversight of business inventories, stocks and supplies.

2. Assist manager with operational issues.

3. Handle complaints from clients and find solutions.

4. Maintenance of company equipment and materials.

5. Report damaged or missing inventory to manager.

6. Work closely with the team to complete projects.

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Reporting to the Operations Director, we are seeking for an Operations Assistant for:

• Running of banking errands.
• Collection and delivery of good, documents, cheques and cash to office premises, shipyards, onboard vessel and other location within Singapore.
• Ensure proper and safe handling of goods, cash, cheques and documents with due dilegence.
• To be responsible for general maintenance and cleanliness of vehicles under your care.
• To arrange for the vehicles regular servicing and repair when necessary.
• To observe all traffic rules and regulations (you shall be fully responsible for any traffic offence and penalty incurred) and observe road safety.
• To perform logistics duties when required, such as stock take and other light duties.

Requirements

• Possess a valid Singapore driving license (Class 3) with a clean driving record.
• Demonstrated ability to safely operate vehicles, including vans or trucks, in various weather and traffic conditions.
• Ability to prioritize tasks effectively.
• Meticulous, dependable and trustworthy
• Clear and concise verbal and written communication skills
• Capable of resolving unexpected challenges or issues that may arise during errands or deliveries.
• Good physical health and stamina to handle the demands of driving and carrying out delivery tasks efficiently.
• Strong awareness of safety protocols and procedures to ensure personal safety and the safety of others while on the road and during delivery tasks.
• Knowledge of Singapore's roads, neighborhoods, and traffic patterns to navigate efficiently and minimize delivery time.
• Ability to perform basic vehicle maintenance tasks such as checking fluid levels, tire pressure, and basic troubleshooting.
• Flexible and adaptable to changes in delivery schedules, traffic conditions, or additional tasks as required.
• Courteous and professional demeanor when interacting with clients or representatives during delivery and collection tasks.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Do you have the vision to see through problems? Then join EY and gain experiences that will last a lifetime.

As one of our business consultants, you’ll help the world’s leading organisations improve their performance in a rapidly changing environment. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge.

The opportunity

As a member of Supply Chain & Operations, you'll contribute to one of the fastest-growing regions in the world. If you are looking for a cutting-edge and rewarding environment, within the supply chain planning category, this just might be the role you’ve been searching for.

Your key responsibilities

• Delivering large scale, complex supply chain management and transformation project, include design, implement, deploy and evaluate supply chain management relevant business for performance improvement.
• Working with client organizations to enhance supply chain performance through planning process and organization re-engineering.
• Working in collaborative teams to analyze client issues and development solutions.
• Prioritizing objectives and contributing to project planning and status reporting. You can expect to work with high-level client personnel to analyze, evaluate, and enhance specific functional areas within your specialized area of supply chain.

Skills and attributes for success

• Demonstrate in-depth technical capabilities and professional knowledge in your functional area of overall supply chain planning.
• Demonstrate ability to quickly learn new processes and uncover new offering that may assist current customer base.
• Tactical and process oriented problem-solving.
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Ability to develop and present new ideas and conceptualize new approaches and solutions
• Superior verbal and written communication skills
• Understand EY and its service lines and actively assess what the firm can deliver to serve clients.

To qualify for the role you must have

• A bachelor’s degree or master’s degree in supply chain, industrial engineering or business
• Minimum 6 years of experience in supply chain consulting environment with a focusSupply Chain Planning & execution OR Sourcing and procurement
• Bring your expertise, focusing on a supply chain planning helping customers build and execute supply chain strategy around S&OP / IBP OR focusing on Sourcing & Procurement to help organization to Source and procure effectively and efficiently

Ideally, you’ll also have

• Deep knowledge in one, or more, of the specific areas of expertise: Supply chain operating model design: Demand / Supply / Production / Logistics Planning, IBP / S&OP, Source to Pay, category management, SRM, Procurement outsourcing
• Strong technology Implementation experiences in one or more of the functional areas of supply chain
• Experience in client facing roles in a consulting environment

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Our Client:

Our Client is a luxury fashion company and we seek a HR Manager (People Operations) to aligning local/regional objectives with global strategies, ensuring compliance, and fostering continuous improvement.

Job Responsibilities:

· Align local/regional objectives with global priorities. Drive operation consistency and standardization across the region.

· Act as the HR Operations subject matter expert for local/regional HR services with a key focus on employee experience, managing HR operations (both offshore and in-house) to ensure best-in-class service delivery.

· Proactively manage and review the performance effectiveness of service providers, with a mindset to continuously seeking improvements.

· Be the product owner for some of the HR systems (PeopleDoc - Documentation management, Audit & Compliance - data integrity, ServiceNow, etc) to drive digitalization.

· Foster compliance with employment regulations by driving relevant compliance initiatives, closely monitoring legislative changes.

Job Requirements

· Minimum 5 years of experience in HR operations with a combination of operations and project experience. Expertise in a case management system (ServiceNow or the equivalent) and HCM environment (SuccessFactors or Workday).

· Deep understanding of laws and regulations in Southeast Asia with the ability to apply them into the organization.

· People and vendor management experience, motivating, leading, building and retaining talent.

· Strong stakeholder management and excellent communication skills.

Registration No: R22104771

EA Licence No: 22C1376