Responsibilities

Achieve/Exceed Store Sales Plan

· Understand and execute on pre-determined Annual Net Sales plan by managing a group of assigned team members

· Monitor competitor activity and performance

Build Client Portfolio

· Ensure growth of assigned team members’ client portfolio

· Coach and monitor team cultivation practices to achieve high client repeat rate

· Improve store data capture rate with a focus on the quality of information gathered and ensure consistency of personalized Client Advisor outreach

· Cultivate customers with personalized interactions.

· Support events in partnership with PR.

Building a High Performance Team

· Drive performance through effective communication at Client Advisor level to motivate and engage team

· Understand team development plans and support accordingly

· Address and action performance management issues of assigned team in timely manner through consistent feedback

· Ensure coaching follow-up after training is completed

· Partner the Store Manager/Director to maintain employee engagement through reinforcement, appreciation and employee recognition

Customer Satisfaction/In-Store Experience

· Execute retail excellence standards

· Ensure highest level of luxury in-store experience at all times

· Master the Power of Blue selling ceremony, including Tiffany Touch and deliver service excellence

· Share client feedback received on Voice of Customer (VOC) Survey to improve customer service

· Embody and inspire the highest luxury standards in presentation and behavior

· Manage customer issues/complaints

Operational Excellence

· Reinforce together with the Store Manager/Director on store operations, health and safety, maintenance and store environment in order to comply with all internal control procedures

· Monitor and consolidate out of stocks and merchandizing needs as required by the Store Manager/Director

Qualifications

· Minimum of 10 years of management experience in retail or luxury retail or relevant customer related experience (e.g., hospitality).

· Experience in sales generation and managing the achievement of sales results.

· Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

· Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.

· Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.

· Flexibility to work in various roles based on business needs (i.e., on the sales floor)

Preferred Qualifications

· Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work

Join our client's dynamic team as a Procurement Manager, based in the vibrant city of Singapore. In this crucial role, you will be responsible for supervising all procurement activities to ensure a seamless and cost-effective procurement process, while also maintaining a strong and resilient supply chain. Your leadership is vital in guiding a team of procurement professionals toward achieving strategic business objectives, with an emphasis on streamlining operations and cultivating positive supplier relationships.

Responsibilities

• Craft and implement a procurement strategy that is in line with our client's objectives and financial plans.
• Anticipate procurement needs, assess potential risks, and develop effective contingency plans.
• Select and oversee suppliers based on their quality, dependability, and value.
• Establish and cultivate relationships with key suppliers to secure favorable terms.
• Conduct thorough evaluations of suppliers to ensure compliance with contracts and service quality.
• Improve procurement processes to enhance efficiency and reduce lead times.
• Establish and enforce procurement standards, practices, and policies.
• Adhere to all relevant regulations and uphold ethical procurement practices.
• Manage procurement budgets in accordance with fiscal objectives.
• Drive cost reductions through strategic negotiations and optimizing contracts.
• Lead and develop the procurement team, fostering a culture of excellence and professional development.
• Collaborate with internal departments to align procurement strategies with their requirements.
• Engage in cross-functional collaboration to enhance the value of procurement.
• Assess risks in the supply chain and develop strategies to mitigate them.
• Stay informed about global market trends and industry shifts that impact procurement.
• Utilize data analysis to inform decision-making and improve procurement performance.
• Provide senior management with reports on procurement metrics, savings, and supplier performance.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (Master's degree preferred).
• Minimum of 15 years of experience in procurement management, with at least 10 years in a leadership position.
• Demonstrated success in implementing procurement strategies and achieving cost reductions.
• Extensive knowledge of best practices in procurement, supply chain management, and contract negotiations.
• Strong analytical, problem-solving, and data analysis abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proven leadership abilities with prior experience managing diverse teams in a dynamic environment.
• Proficiency in relevant procurement software and technology.

• Competitive monthly salary of 8,000 to 12,000 SGD.
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

about the company

Our client is a leading precision engineering company and manufacturer of oilfield machinery and equipment. Committed to deliver strong service and forge meaningful partnerships in the Oil & Gas industry, they’re on a look out for a highly motivated (Inside) Sales Account Manager to join their dynamic team during an exciting time in their development.

about the job

• Manage customer accounts
• Build and maintain good customer relationships through regular and effective communications
• Ensure Company and Customer directions and requirements are aligned.
• Communicate and respond to customer queries.
• Review customer’s quotation requirements against company’s resources and capabilities
• Perform contract review to ensure requirements match quotation’s terms of supply and ensure documents/information are sufficient for production and delivery.
• Plan and execute Sales Strategies
• Prepare daily/weekly/monthly Sales Statistics

job requirement

• Degree/Diploma in Mechanical Engineering or related discipline
• Understands BOM and Drawings
• Proficient with MS Office suite (Excel, PowerPoint, Word)
• Prior experience with ERP systems preferred
• High level of initiative – can-do spirit, collaboration, continuous improvement
• Willing to work in the West (Tuas/Pioneer/Jurong)

If you are interested in the position, kindly apply to this job or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Be an effective Technology Business Partner. working closely with business users to understand business needs and implement solutions.
• Hands on experience in configuring Success Factor modules (Employee Central, Payroll, PMGM, Time Management, LMS, etc) this includes configuration of Holiday calendars, Work Schedules, Substitutions, Absences for different categories of employees and policies for different locations.
• Ensure HR applications are compliant with internal business controls, statutory regulations & rules, information security and audit requirements.
• Effective in analysing and implementing SuccessFactors integration projects; defining iFlows, local & exception sub-process, value mapping artifacts.
• Analyse from a holistic perspective business needs, mutual interdependencies, risk and benefits to propose the best solution.
• Motivate, lead and guide team to HR best practices
• Support the delivery of initiatives primarily on technology capabilities for Human Capital/Resource.
• Assist in planning, managing and implementation of projects/tracks.
• Coordinate and manage internal resources and third parties/vendors for the flawless execution of projects and timely resolution of issues.
• Assist in the definition of project scope, requirements and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop a detailed project plan to monitor and track progress.
• Test all system areas during implementation, upgrade and/or other configuration change.
• Solution and monitor on HR systems integration(s) with other systems (including but not limited to Time management system, SAP S/4HANA system, Concur system), and any integrations to 3rd party vendor solutions.
• Work cross-functionally to solve problems and implement changes.
• Skills and Experience:
• Experience in handling SuccessFactors systems (including Employee Central, Data Integration, and Data Cleansing) and Concur is highly preferred.
• Experience in developing interfaces between SuccessFactors and 3rd party systems. Has worked on creation of integrations using SuccessFactors Cloud Platform Integration (CPI)
• Experienced in IT project management, developing, analysing and implementing technology solutions.
• 5 -8 years of experience supporting HR systems and team leader of small team to implement HR initiatives.
• Excellent knowledge in HR domain, with experience implementing and supporting HR applications.
• Strong communication and validation skills. Able to iterate through the requirements in phases, ensuring alignment with business sponsor, stakeholders, and management.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Description: • Be responsible for the offshore bond underwriting syndicate,pricing and Bookbuilding work of Bank of China DCM Center Asia, and effectively control business risks. The Main task including: providing market update and analysis related to bond underwriting and distribution business. Cooperate with other lead underwriters' syndicate to complete the bookkeeping, pricing and distribution work. Use the Issuebook and Issuenet systems according to the Syndicate role; In response to the needs of the distribution business, provide guidance and training for the bond underwriting and distribution business of domestic and overseas branches. • Assist Department Head and other origination colleagues in formalising client marketing pitchbook, pitching bond issuers and assisting in dealing with regulatory requirements. • Liaise with Head Office and BOC branches sales team in various DCM projects and provide assistance in facilitating their communication with the branch. • Handle ad-hoc work assignment upon request and deliver work of quality in an efficient manner.   Job Requirements: • A recognized university degree with minimum of 3 years working experience in finance area. • Sound knowledge in corporate finance, accounting, financial market products, and legal contract. Practical work experience in serving institutional clients, and familiar with DCM products, are highly valued. • Familiarities with local laws and regulations governing banking businesses and AML. • Strong analytical and problem solving skills and interpersonal skills, a good team player. • Bilingual in English and Chinese so as to commmunicate effectively with our Head Office and Chinese-speaking customers. • Professional certifications such as CPA, CFA are added advantages. • Familar with Bloomberg，market analysis and bond pricing.

Our client is a leading carbon products producer with global presence. As part of the expansion, the team is looking for a General Manager to join Singapore team. This role will be responsible for Singapore operation. ROLE Responsible for financial health of Singapore office Oversee the business activities, company’s assets, debt collection, inventory management, logistic and warehouse operation Oversee sales and operation team. Provide support / conduct contract negotiation Maintain and leads development of customer based Organize research of target market, target products, competition analysis and potential product development Lead a team and responsible for staffs expansion when needed Develop and support promotion / sale strategy events Ensure high-level customer satisfaction REQUIREMENTS Degree in Business / Commerce or relevant equivalent At least 12-15 years of working experience in similar role Candidates from trading background welcomed to apply Independent, organised and with proven record of leadership skill   If you are interested in the role, please click APPLY NOW Please note that only shortlisted candidates will be contacted, thank you. JAC Recruitment Pte. Ltd. EA Licence Number: 90C3026 Personnel Registration Number: R22106334 Tan Kher Xin

Details of the Division and Team: Risk & Portfolio Management (RPM) is part of the global Trade Finance and Lending (TF&L) group and is responsible for developing and coordinating a comprehensive risk-to-revenue strategy in order to maximize portfolio risk/returns while proactively managing risk and balance sheet consumption. Portfolio Management is responsible for ensuring TF&L perform optimally within the Key Performance Indicators for risk and resource utilization on a regional and global level, and for allocating financial resources to fit TF&L strategic goals with an emphasis on risk awareness, sustainable business, and efficient resource utilization. What we will offer you: A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center. You can expect: Flexible benefits plan including virtual doctor consultation services Comprehensive leave benefits Gender Neutral Parental Leave Flexible working arrangements 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement Your key responsibilities: Main task of the Risk & Portfolio Management Team is to ensure adequate transparency regarding the risks and financial performance of the overall portfolio and/or individual sub-portfolios. The TF&L APAC Senior Portfolio Manager is responsible for further improving the risk-reward of the TF&L APAC portfolio through efficient allocation of risk resources by: Monitoring the development of the overall financial risk and profitability of the TF&L APAC portfolio Identifying and driving portfolio optimization while ensuring the APAC TF&L portfolio performs optimally within agreed upon Key Performance Indicators (KPI) Opining on individual deals that do not meet minimum risk-reward targets, fall outside of established product frameworks, and all new products/structures. Working with regional sales, TF&L management and other RPM teams as well as key stakeholders (CRM, treasury, FRM, etc.) to optimally manage the risk and resources of assigned portfolio. Function as a center of competence for value-added transactions, structuring, and new initiatives Collaborate with Sales Structuring and Distribution units on risk mitigation strategies that both reduce risks and optimize financial resources efficiently. Analysis and assessment of the impact of changes in supervisory regulations on the TF&L APAC portfolio and corresponding adjustment of business strategies in collaboration with FRM etc. Performance of event driven ad hoc analytics including for senior management Your skills and experience: Bachelor’s degree in finance, economics, business or equivalent At least 5 years expertise in corporate or transaction banking with major bank or financial institution Minimum 7 years risk management experience in either first line or second line capacity Sound understanding of regulation (Basel 3, CRR 3 etc.) and experience in assessing impact of relevant changes High affinity to IT topics, experience in handling databases (e.g.Trade Sense, VBA), Experience in project management with very good coordination and communication skills Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply. How we’ll support you: Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Training and development to help you excel in your career Coaching and support from experts in your team

The Role Responsibilities Support the Product Owner with the implementation of the Data Management standards across CCIB Client Coverage including but not limited to the tasks arising from the Data Privacy Transformation Programme (DPTP) assigned to Client Coverage business. Strategy This role is positioned within the Client Lifecycle Design and Management (CLDM) Business Transformation / change team and targets to drive the required change delivery and implementation across CCIB Client Coverage. The nature and purposes of the projects may vary across regulatory, cost efficiency and operational efficiency domains. Business Develop a deep understanding of the current state of CCIB Client Coverage's data, processes, and systems Drive completion of key milestones for Client Coverage in accordance with the overall DPTP programme and the Risk Remediation Plan. Leads the Data Discovery exercise for all the Data standards and complete mandatory artefacts (Data Discovery Templates, Data Flowchart, Data Inventory etc.) Performs Gap Analysis of current state against the requirements in the Data Standard. Coordinate reviews and sign-off with GPOs (Group Process Owner Support) for all the above. Conduct and Lead Business Impact Assessments on the business and process from the tools/enablers that the Central DPTP team delivers to CCIB CC. Design Target Operating Models to conform to Data Standards, identity business solutions to meet the requirements in a complex process and technology environments, validate impact assessment & drive implementation plan Lead and drive key Change Management outcomes including Operational design, Communications, Learning, Operational Readiness & Operational Guidance to embed Data Management Standards for end user communities Effectively engage senior business stakeholders across geographies -Strong communication skills and ability to tailor complex content to stakeholder audiences Build strong and effective relationships with programme and business counterparts Proven experience in co-ordination of multiple dependencies and stakeholders in complex, large scale deployment environments Work effectively with other members within or outside of the team to ensure that deliverables are completed timely and to the required quality standards Processes Scope is limited to CCIB CC processes People & Talent Promote professional and personal growth through effective talent management Effectively manages relevant business stakeholders across CCIB CC Risk Management Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees e.g. Non Financial Risk Committees, CCIB Risk Committees, Country Financial Crime Risk Committees etc. Governance Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders CFCC DPTP / DSP Group Process Owners Support (GPOs) System Process Owners Support Chief Product Owner and the Hive Client Coverage Business Heads/ delegates Product Management (System/Platform Owners) Technology Delivery Partners Our Ideal Candidate Degree or Professional Education/Qualifications from a recognized University. 5+ years of Direct Experience working in or consulting for Financial Institutions is critical. Knowledge of Banking process highly desired. Experience with reviewing, understanding and mapping a complex business process to determine how specific regulatory obligations & policy requirements impact a process and the respective controls/elements in those processes. Experience with designing solutions to meet policy and regulatory requirements for existing processes, in collaboration with technology. Strong prioritisation and organizing skills matched with the ability to manage stress, time, and change effectively Prior experience working in Agile Scrum team will be advantageous Technical knowledge of privacy laws and regulations in the UK (GDPR), Singapore (PDPC) and Hong Kong (PDPO) as a minimum, including the guidelines and recommendations of the respective Privacy Regulators like the UK ICO would be good to have Ability to take initiative, identify opportunities and work with minimal management oversight High level of attention to detail with the ability to identify areas of focus for solution design and implementation Ability to create effective work relationships across functions & borders Focused, organized, results-oriented and works independently to strict timeframes Ability to understand policy, standards, and procedural requirements Hands-on experience in operating model design (people, process, technology, information) with an ability to articulate complex ideas in layman-friendly terms Proven experience in co-ordination of multiple dependencies and stakeholders in complex, large scale deployment environments Basic project management skills such as tracking tasks and progress, manage timelines and ensure milestones are met. Proficiency in creating clear and concise documents. Flexible to adapt to changing requirements and priorities Team-player with excellent collaboration skills Any other relevant project management certification(s) Role Specific Technical Competencies Change and Business Transformation Business Acumen Planning: Tactical, Strategic Agile Methodologies Analytical Thinking Coaching Others Business Process Design Strong Stakeholder Management Communication (oral, written, presentation) Time Management About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

Main Responsibilities are: Managing the day-to-day operations, including processing investor transactions, subscriptions, redemptions, transfers & dividend. Liaise with Counterparties / CPF Board / Agent Banks on settlement, reporting and reconciliation of trades Compute and process trailer fees. Work with Marketing team and fund houses on account opening, fund onboarding and other AML/DDQ/Annual review documentation Manage incidents and lead investigation of root cause and resolution Ensuring that the process complies with all relevant regulatory requirements and reporting obligations. Identifying and managing operational risks. Manage and supervise a team of operations staff to ensure smooth operations and provide constructive feedback. Set strategic goals for operational efficiency and increased productivity Build and maintain relationships with other departments, external partners (ie: sub distributors, transfer agents, fund managers etc)  and vendors to make decisions regarding operational activity and strategic goals Oversee the documentation of the operation to ensure that consistent, efficient workflows are in place, yielding optimal productivity and performance. Addressing investor/TR inquiries and concerns related to operations. Perform and coordinate end to end (from trade execution to trade settlement) system testing for any changes Handle administrative tasks, ad-hoc assignments and projects as assigned. Uphold organization policies and standards, ensuring legislative regulations are followed Record Keeping: Maintaining accurate records of transactions and activities. Requirements : Degree or equivalent professional experience Minimum 5 years in Unit Trust Operations with proven experience or similar role. Strong operational mindset and background. Proven ability to plan and manage operational processes for  maximum  efficiency and productivity Good knowledge of financial services practices and associated regulatory requirements Good knowledge of and adherence to the company's policies and procedures Strong communication skills and ability to articulate effectively to the team and stakeholders in regular meetings and various projects/discussion, becoming a "valued partner" outside direct reporting line Good problem-solving skills and ability to handle complex situations with constructive solution identified for trouble shooting. Leadership experience with demonstrated ability to lead by example, role-model desired behaviours, willing to "get hands dirty" to accomplish objective, focus on "win-win" solutions under pressure

The Role Responsibilities The role holder is primarily responsible for the pro-active acquisition of new to bank Priority Sign Ups Sales emphasis will be mainly sourcing for individual customers with Priority Sign Ups potential. Candidates will also be required to provide wider range of retail and priority products such as unsecured cards and Insurance to targeted segments. Establish relationship with internal stakeholders within CA, and also external stakeholders (e.g. property agents, brokers, related other external sales agents) to increase referrals for Priority Clients. Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking's events, networking events and roadshows. Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows) Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate Relevant sales/acquisition experience in banking sales with a proven sales track record is preferred. Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable. Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure. Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness. Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations. Able to articulate, and hold a professional corporate presentation to key stakeholders. Team player with initiative and assertiveness. Diploma / Degree holder 6 years experience in banking Role Specific Technical Competencies Strong self-discipline, independent and driven Effective in communication, negotiation and persuasion skills. Able to conduct sales and marketing calls though both face to face and non-face to face channels. Sales experience Banking experience Expertise in banking products Customer experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities The role holder is primarily responsible for the pro-active acquisition of new to bank Priority Sign Ups Sales emphasis will be mainly sourcing for individual customers with Priority Sign Ups potential. Candidates will also be required to provide wider range of retail and priority products such as unsecured cards and Insurance to targeted segments. Establish relationship with internal stakeholders within CA, and also external stakeholders (e.g. property agents, brokers, related other external sales agents) to increase referrals for Priority Clients. Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking's events, networking events and roadshows. Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows) Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate Relevant sales/acquisition experience in banking sales with a proven sales track record is preferred. Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable. Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure. Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness. Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations. Able to articulate, and hold a professional corporate presentation to key stakeholders. Team player with initiative and assertiveness. Diploma / Degree holder 4 years experience in banking Role Specific Technical Competencies Strong self-discipline, independent and driven Effective in communication, negotiation and persuasion skills. Able to conduct sales and marketing calls though both face to face and non-face to face channels. Sales experience Banking experience Expertise in banking products Customer experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities The role holder is primarily responsible for the pro-active acquisition of new to bank Priority Sign Ups Sales emphasis will be mainly sourcing for individual customers with Priority Sign Ups potential. Candidates will also be required to provide wider range of retail and priority products such as unsecured cards and Insurance to targeted segments. Establish relationship with internal stakeholders within CA, and also external stakeholders (e.g. property agents, brokers, related other external sales agents) to increase referrals for Priority Clients. Engaging affluent and mass market clients for their Priority Sign up requests from internal stakeholders through marketing campaigns, mortgage enquiries and employee banking's events, networking events and roadshows. Able to perform off-office hours and weekend activities when required. (Networking events, campaigns and roadshows) Keep abreast of market trends and competitor offerings, and conduct regular market updates and follow-up activities for target customer groups, to better enhance the product differentiation in relation to external competition. Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate Relevant sales/acquisition experience in banking sales with a proven sales track record is preferred. Previous relevant B2B and B2C sales/acquisition experience with a proven sales track record is desirable. Highly results-driven, enthusiastic and self-motivated individual with strong time management skills and must be able to work under pressure. Excellent interpersonal and communication skills and able to engage customer of all levels with assertiveness. Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations. Able to articulate and hold a professional corporate presentation to key stakeholders. Team player with initiative and assertiveness. Diploma / Degree holder 4 years experience in banking Role Specific Technical Competencies Strong self-discipline, independent and driven. Effective in communication, negotiation and persuasion skills. Able to conduct sales and marketing calls though both face to face and non-face to face channels. Strong self-discipline, independent and driven Sales experience Banking experience Expertise in banking products Customer experience About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Role Responsibilities The Project Manager is responsible for supporting the agile management of a programme and its relevant projects and initiatives to enable the SBO/HR transformation of the Bank, ensuring efficient, successful delivery across the programme lifecycle. The Project Manager's work is defined by its dynamism, collaborations and fungibility across various projects / programmes. Due to the need to work with multiple key stakeholders, various programme constraints and limitations (e.g. financials), having strong partnership management and innovation skills accompanied by strong attention to details will enable an individual to thrive in this role. This role is primarily responsibilities are Oversee the coordination of programme / Hive / Squad milestones and adherence to the Bank's standards and governance mechanisms (e.g., SCB's Project Management Standards, use of Agile methodologies) Work closely with programme's Director, Hive / Squad leads and other relevant stakeholders to develop, maintain and iterate on programme roadmap, ensuring that the overall integration of the programme is considered Support with the development and maintenance of the 'Book of Work" (i.e. list of projects / initiatives) for respective workstreams, ensuring that all projects / initiatives listed are aligned to the SBO programme's overall goals and intended benefit, creating transparency in how all projects / initiatives come together to support programme Facilitate Product Owner(s), Hive / Squad leads in defining the programme / Hive / Squad objectives, success metrics and performance goals (e.g., definition of "Done") Establish and facilitate engagement cadence / agile ceremonies with key stakeholders to ensure relevant parties are kept involved and informed throughout the programme (e.g., In the context of WoW, agile ceremonies include Sprint Planning, Retrospectives, MPRs / QPRs, Refinement Forums, SteerCo, etc) Influence the process of breaking down work and grooming and prioritising the backlog Oversee dependencies across the programme by coordinating with different Product Owners and other key stakeholders (where necessary) Support Programme Director with programme governance, providing second-line of checks for any key programme risks or issues Source for, analyse and interpret relevant data from project management dashboards to facilitate the tracking of programme / Hive / Squad progress, escalating any issues or obstacles and recommending mitigative actions Coordinate across programme / Hive / Squads, partners and vendors proactively to ensure accurate and transparent management of timeline, issues, risks and financial matters Ensure timely and accurate reporting of programme finances and updating Strategy Partners with SBO Programme Director and other Head of HR in the development and execution of the SBO organisation strategy for "now, soon and later" Able to translate Strategy into actionable initiatives for execution Business Good understanding of the CCIB business, TTO and the bank's context - advantageous Processes Keep abreast of emerging technologies to seek out new techniques or tools to enhance backlog management techniques and collaboration across programme (e.g., AI-powered collaboration platforms) People & Talent Able to influence stakeholders across all levels to drive action Works collaboratively across functions and business - Horizontal mindset Leads others (leadership without authority) Provides effective and timely feedback across all levels and functions Risk Management & Governance Drive proactive management of programme issues and risks, working closely with the programme's Product Owner to identify such programme-level risks while identifying mitigation action plans Conduct regular change risk assessment by tracking and monitoring how programme's project / initiatives will impact Bank's processes, ensuring compliance with the Bank's Change Risk Assessment Guidance Identify and mitigate data risks in accordance with local markets' data protection and privacy laws Ensure operational, legal, regulatory, reputation, compliance are held to the highest standards of risk management (at a product and enterprise level as relevant) Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders HR Leadership TTO Leadership Business Leadership HR COEs Leads/Team members CABM / BU Comms External vendors (Management Consulting) Finance BU COOs Delivery teams Other Responsibilities Embed Here for good and Group's brand and values in SBO Programme Work Our Ideal Candidate 10+ years of experience in Agile Methodologies, Agile Project Management Should have managed Business care justification, data analytics & visualisation Strong partnership management skills are required Please see skills as priority over qualifications Role Specific Technical Competencies IT Infrastructure Communication Tools Risk Management Technology About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

The Company Exciting opportunity to join an established and reputable real estate conglomerate with diversified portfolio of businesses across geographical regions. The Role Reporting to the Head of Risk Management and Compliance, you will be responsible for maintaining and enhancing the existing ERM framework and related initiatives such as Control Self-Assessment and Key Risk Indicators to strength risk management capabilities and culture across business units. You will facilitate risks and controls assessment and review periodically with internal stakeholders, assist in the implementation and monitoring of relevant compliance programme, prepare regular reports and provide independent assurance to Management and Board Risk Committees, evaluate effectiveness of ERM implementation and compliance by business units from time to time and participate in ad-hoc projects. Your Profile To succeed in this role, you should have the relevant academic qualifications with at least 3 years of relevant risk management experience gained with large organizations, Big 4 or CPA audit firm. You should have critical thinking skills with excellent stakeholder management skills and be an effective communicator. Apply Today Please send your resume, in WORD format only and quote reference number FT12237160, by clicking the apply button. Please note that only short-listed candidates will be contacted. Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Teo Sui Fen EA Registration no.: R1109280 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Overview of Division/Department Our team in Asia-Pacific Corporate Banking Department is responsible for screening deals originated by the regional branches Company Profile MIZUHO BANK, LTD. IS A SUBSIDIARY OF THE JAPAN-BASED MIZUHO FINANCIAL GROUP, INC. (LISTED ON THE TOKYO STOCK EXCHANGE AND NYSE) AND IS ONE OF THE LARGEST FINANCIAL SERVICES COMPANIES IN THE WORLD. MIZUHO BANK, LTD. PROVIDES FINANCIAL AND STRATEGIC SOLUTIONS FOR THE INCREASINGLY DIVERSE AND SOPHISTICATED NEEDS OF ITS CLIENTS WITH OFFICES LOCATED IN ALL THE MAJOR CITIES OF THE WORLD SUCH AS TOKYO, NEW YORK, LONDON, HONG KONG AND SINGAPORE. Job Responsibilities The current role available in the deal screening team focuses particularly on reviewing deals originated by the regional branches in the Asia-Pacific region. This role will support branches by examining the deal profitability and alignment with the customer account plan with the aim of improving Asia-Pacific regional profitability. Job scope includes: Coordinating with branches to screen deals originating from Asia-Pacific region. Analyse deals based on credit risk, exposure, stand-alone and group profitability (before/after the deal), rationale of the ancillary business, alignment of the account plan, RWA/EXP amount and its control plan, utilization of the existing facility, etc. In consultation with senior members of deal screening team to select deals for deal screening sessions with Managing Director(s) of Asia-Pacific Corporate Banking Department. Collaborating with senior members of Asia-Pacific Corporate Banking Department for credit and deal execution support. Co-working with front office in regional offices to help improve analytical skills/knowledge by sharing best practices and replicating successful cases by regional branches. Job Requirements A Bachelor degree in Banking & Finance, Accounting, Business Administration or equivalent in the similar field. Minimum 3 years of working experiences in corporate finance for AVP role. Experiences as a credit analyst or front office RM would be an advantage. Fresh graduates with strong interest in this field will be considered for more junior position. Good knowledge of relevant credit products and portfolio management. Good people engagement and leadership skills. Self-motivated and able to multi-task to manage timelines. Team player.

RESPONSIBILITIES: Prepare term sheet, pitchbook and structure credit facilities to pitch for syndicated loan mandates. Conduct market analysis to support underwriting, distribution and secondary sell-down off syndicated loans. Handle financial institutions, government-linked companies and large corporates within Southeast Asia, Australia and India. Experience in the entire credit process from deal origination up to conclusion, including documentation. Manage and execute loan syndication transactions, including origination/negotiations, sell-downs, documentation and financial closing. Establish good relationships with clients, banks, insurance companies and non-bank financial institutions. REQUIREMENTS: Possess relevant experience in originating syndicated loans within Southeast Asia. Sound credit analysis skills, loan documentation and negotiation skills. Deep Market knowledge and prior experience in both Singapore and regional loan syndication markets (i.e. Australia, Indonesia, India, Thailand, Vietnam, etc) is preferred. Ability to operate independently and cooperate with other local or overseas team members [EA License Number] 18C9289 | [Registration Number] R1551292 By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement. https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

RESPONSIBILITIES: Review risk policies/guidelines/procedures and develop governance and management processes, including limit setting, methodology and assumption reviews that commensurate to the Bank's risk appetite. Perform risk control functions, including daily report preparation, daily P&L and risk limit monitoring and investigate of limit warning/excess, proactively evaluate and analyze Market and ALM risk exposures and escalate to HO and/or Senior Management promptly when necessary. Conduct forward looking risk assessment such as market and liquidity risks stress testing and review the assumptions and scenarios. Involve in risk assessment and system enhancement arising from new product program, system upgrade/migration or others. Play as a middle office role to support and attend query from Business Units including address concern raised by Head Office, internal/external auditors and regulators. Ensure utmost compliance to regulatory requirements and internal risk management policies/guidelines/procedures at all times from risk assessment perspective. Identify business requirements or issues and improve risk management mechanism effectively. Support and back-up team mates whenever in needs. Perform any other duties assigned from time to time. REQUIREMENTS: Degree in Accountancy/Commerce/Business/Finance or equivalent, Professional qualification in FRM, PRM or CFA is a plus. Minimum 5 - 10 years working experience in market risk management, asset and liability management and/or credit counterparty risk management. Familiar with updated regulatory requirements and strong knowledge of financial products across asset classes and market practice. Strong understanding of derivatives pricing models and various risk measures. Strong analytical, communication and interpersonal skills. Experienced in liaising with Mandarin-speaking stakeholders. Proficient in MS Office applications (Excel/VBA, Word, PowerPoint)  [EA License Number] 18C9289 | [Registration Number] R1551292 By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement. https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

A global freight forwarding MNC is looking for Customer Service Excellence Manager in Singapore. The incumbent will be responsible for building customer retention and achieving operational KPI for the company.

Responsibilities:

• Foster relationship with customers and obtain regular feedback on performance level and make recommendations for service improvement and customer retention
• Lead, train and manage Customer Service Team
• Identify root cause and resolve problems effectively to minimize the impact on customer satisfaction
• Conduct regular meetings with teams to disseminate company updates and strategize on improvement plans on customer experience
• Attend operational reviews with customer and handle all customers' dispute and service failure through corrective and preventive measures
• Attend introductory and business implementation meetings with customers
• Lead and support continuous improvement efforts and programs to increase effectiveness and efficiency at optimal cost.
• Recruit and manage staff costs and productivity across the department

Requirements:

• Bachelor's degree in Business Administration, Economics, Logistics / Freight forwarding apprenticeship or other related disciplines
• 10+ years of industry experience in freight forwarding or carriers' industry
• 5+ years in people management and leadership - including training & development, coaching, conflict management, recruitment, performance management
• Experienced in customer facing and customer service excellence function
• Strong business and financial acumen
• Familiar with CargoWise 1 and/or SAP software platform

Interested applicants, please apply with your latest CV. Only shortlisted candidates will be contacted.

PURPOSE

• To support user acceptance testing of new product launches, system enhancements and change requests.

KEY ACCOUNTAIBILITIES

• To understand business requirements and system changes and prepare test plans/scenarios.
• To prepare test strategy, test scenarios and execute user acceptance testing.
• To update testing errors and discuss about fixes and solution with IT and Business Analyst
• Liaise with development teams on the defects and coordinate the delivery of the defects
• Liaise with business teams, walkthrough UAT test plans and provide regular update on the overall testing, defects, and the delivery status during daily triage calls.
• To ensure that test results and evidence are properly documented and archived.
• Ad-hoc tasks/duties as assigned by the manager

QUALIFICATIONS / EXPERIENCE

• Degree holders preferred. Diploma, A or O level holders may be considered.
• Experience in user acceptance testing required.
• IT Savvy
• Positive work attitude
• Ability to work in a fast-paced and deadline-oriented environment.
• Self-motivated with critical attention to detail, deadlines and reporting

KNOWLEDGE, SKILLS & ABILITY

• Aptitude for testing with an eye for detail.
• Manual testing, automation testing of any core application, web applications will be good.
• Working knowledge of SQLs and APIs is a plus.
• Proficient in graphic design and/or design software tools is preferred.
• Good understanding of life insurance product is preferred.

Product Planning, Contracting & Portfolio Management

• Proactively plan, develop, own and manage tours through the product lifecycle while remaining in line with business timescales
• Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations
• Manage and maintain tour operators’ relationships along with contract administration
• Collaborate with Marketing department to define product marketing budget plan
• Collaborate closely with Marketing department for brochures and collateral production
• Provide tour set-up for OB system
• Write and maintain accuracy of appealing tour itinerary descriptions

Pricing & Business Performance Management

• Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices
• Closely monitor sales against budget and pace by using available data sources and reports
• Manage planned promotions, discounts and tactical activities, by working closely with Marketing department to drive sales with focus on achieving budgeted tour load factors
• Manage tour capacity and inventory
• Continuously develop recommendations and implement initiatives that improve product profit and loss

Quality Assurance & Product Expertise

• Collaborate with Tour Operations department to define operational delivery standards
• Assist with vendor performance management, as needed
• Provide trainings for counter staff on tour products and destinations

Qualifications

• Minimum 6 years in travel industry; experience with product management, contracting and pricing required
• Undergraduate degree or equivalent experience in travel industry
• Advanced analytical skills with demonstrated ability to work through the development of complex business solutions
• Familiarity with MS Office – Excel, Words & PowerPoint
• Strong communicator, both written and verbal, with the ability to direct the actions of others
• Must be flexible and responsive to changing priorities while working under pressure to meet immediate datelines
• Collaborative nature with the ability to interact with a variety of staff from all levels, including heavy interaction with executive team
• Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarisation

Able to start work immediately or in short notice.

· Must be bilingual

· Able to work independently

· GDS knowledge is preferred

· Amadeus reservation system

· OB reservation system

Please provide the following information in your resume:

1. Recent photograph

2. Reasons for leaving your last employment

3. Current and/or last drawn salary

4. Expected monthly salary

5. Availability

• Gain a comprehensive understanding of the unit's overall direction and strategy, and provide support in managing the affiliated groups to develop their business strategies for the mid to long term. Collaborate with the local management to drive business development (BD) activities in line with the unit's overarching strategy, jointly initiating and implementing BD initiatives.
• Assist in the management of the affiliated groups to develop their financial budgets and key performance indicators (KPIs), and closely monitor these budgets and KPIs in alignment with the unit's direction. Offer analytical support to the affiliated groups and fulfill any other ad-hoc assignments assigned by superiors.
• Facilitate effective communication and coordination between the responsible group affiliates and the Headquarters, ensuring smooth collaboration and adherence to internal approval processes. Communicate well with other Units in the organization.

Requirements:

• Degree in Maritime Studies, Engineering, Business or equivalent
• At least 5 years of experience in port operations or port industry
• Adaptable to working overseas

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Reporting to the Head of the Cybersecurity team, this role will focus on the rollout of cybersecurity programs and providing technical consultation and guidance to our business units in Asia.

Responsibilities

• Rollout of cybersecurity programs to our business units in Asia
• Provide technical consultation, direction, and solutions relating to the security of business operations, in areas such as new systems development, new package evaluations, and enhancement of existing systems
• Establish and maintain monitoring systems to identify and address security gaps, and design effective solutions
• Communicate on security issues and advisories, and propose controls required to protect our data assets
• Conduct security reviews, penetration testing, vulnerability assessments, forensic and other security risk assessments
• Formulate cybersecurity response plans to enable our response to incidents and escalations
• Educate on cybersecurity issues

Requirements

• Minimally a Bachelor’s in Computer Science and/or any other related field
• Certified Information Security Manager (CISM) / Certified Information Systems Security Professional (CISSP)
• At least seven years of experience in cybersecurity and audit for large corporations and/or financial institutions within Asia
• Experience in cybersecurity risk assessments, and designing controls and countermeasures for reducing cyber risks
• Working knowledge of threat actor tactics, techniques and procedures
• Operational work experience in cyber incident response, malware investigation, threat hunting, security testing, and assessments
• Knowledge of National Institute of Standards and Technology (NIST) cybersecurity framework, MITRE and Center for Internet Security (CIS) control measures
• Knowledge in using security tools for investigation, testing and assessment
• Solid grasp of cybersecurity concepts, operating systems, network, database, cryptography, programming and scripting languages
• Knowledge of technology trends, and security implications and directions
• Ability to understand how a business functions and to balance security needs
• Problem solver with excellent analytical skills
• Strong interpersonal and persuasion skills to manage the cybersecurity team and collaborate with other stakeholders
• Self-motivated to continuously learn and develop in cybersecurity topics