About Company:
The company headquartered in Singapore since 2012 and focuses on identifying and managing investment opportunities in Southeast Asia, including corporate and real estate investments and asset management. Our client oversees funds sponsored by both Japanese public and private institutions and is involved in diverse investment and financing projects across the region​.

Job Description:
- Responsible for the new and on-going monthly, quarterly, annual and ad hoc investor reporting and ensure timely delivery of the same.
- Prepare quarterly notices e.g. capital account statement, distribution, net asset value and returns calculation and track investors equity position. Respond to regular and ad hoc investor requests.
- Coordinate capital calls, capital returns and redemptions.
- Prepare internal quarterly portfolio summary information, responsible for analyses and produce Fund-level business plans within reporting timelines.
- Involved in fund-level portfolio models that track actual and forecast financial event, project performance scenarios and calculate internal rates of return, distributions and promotes, etc. Improve models and data analysis as necessary.
- Perform on-going monitoring and review of the Fund’s covenants and compliance including risk management, insurance, governance, tax and filing.
- Support on-boarding new investors, preparing for investors due diligence, investors audit and compliance co-ordination.
- Provide administrative support to investor group meetings.
- Provide regulatory support such as managing MAS licensing, reporting and conduct requirements.
- Monitor AML and sanctions check.
- Maintain and update compliance manuals.
- Assist in monitoring outsourcing arrangements, including updating outsourcing registers.
- Assist in the planning and execution of Compliance Monitoring Program and prepare reports to management/stakeholders.
- Assist in the conduct of in-house training.
- Maintain client's database.

Job Requirements:
- Possess minimum Diploma/Degree or similar qualification
- At least 3 - 5 years of related working experience in fund operation and/or administration
- Proficient in Microsoft Office Application
- Preferably knowledgeable in investment funds
- Proficiency in Mandarin or Japanese is plus point, to communicate with Mandarin and Japanese speaking counterparts.

Compensation:
- Working location: Raffles Place, Singapore
- Working hours: 8am - 5pm / 9am - 6pm
- Variable bonus

Are you passionate about empowering individuals to thrive in the evolving economy? Join a dynamic team and help deliver educational programs that inspire personal growth and success.

We are seeking an Events and Operations Executive to play a key role in ensuring exceptional client experiences, from event management to customer support and mentor coordination. If you're organized, tech-savvy, and driven by a commitment to excellence, we’d love to hear from you!

POSITION RESPONSIBILITIES:

Event Management

• Organize and announce weekly events for our client base, ensuring smooth execution and clear communication.
• Collaborate with internal teams and external stakeholders to manage logistics and ensure event success.

Customer Support

• Oversee customer support channels (live chat and email), delivering prompt and effective solutions.
• Resolve client issues and escalate complex queries, ensuring exceptional customer satisfaction.

Mentor Support

• Support the Head of Mentors in their role, facilitating communication between mentors and clients.
• Assist in recruiting and training new mentors as needed.

Live Events Support

• Act as Program Director for physical events, managing logistics, speaker coordination, and technical requirements to ensure flawless execution.

Client Onboarding

• Guide new clients through onboarding, setting clear expectations, and ensuring they are equipped to succeed.

ROLE REQUIREMENTS:

• Proven experience in client-facing roles like Customerr Support, Client Success, or Account Management.
• Exceptional communication skills and a customer service mindset.
• Strong organizational and project management abilities, capable of managing multiple tasks effectively.
• Experience coordinating large-scale events or conferences is a plus.
• Tech-savvy, with the ability to troubleshoot and guide clients on digital platforms.
• Thrives in a fast-paced, team-oriented environment.
• Fresh graduates are welcome to apply.
• Previous experience in office administration or as a personal assistant will also be considered.

About Our Client

Our client is a forward-thinking investment firm dedicated to empowering growth-stage companies through strategic partnerships and capital investment. With a mission to fuel innovation and drive success, they specialize in supporting businesses that are transforming their industries and creating lasting impact. By providing not only funding but also expert guidance and resources, they foster a collaborative environment where ambitious entrepreneurs can thrive. Their approach combines deep industry expertise with a commitment to building strong, sustainable businesses that deliver value to all stakeholders.

What They Offer

• An opportunity to work in a purpose-driven organization focused on empowering individuals.
• A collaborative, fast-paced, and dynamic work environment.
• The chance to grow with a company making a meaningful impact.

If you're ready to make a difference and have the skills to excel in this role, we want to hear from you!

Take the next step in your career and help us shape the future of education and empowerment!

Embark on a Flavorful Journey as a Culinary Operations Assistant!

About Us
We’re a culinary haven where tradition meets innovation! Specializing in authentic Mala flavors, we take pride in our handcrafted broths made from premium pork and chicken bones, complemented by bold Sichuan spices. Whether you’re a spice lover or a culinary adventurer, every meal with us promises a taste of excellence in a cozy, welcoming atmosphere.

Your Role
As a Culinary Operations Assistant, you’ll be at the heart of our operations, ensuring the kitchen runs like a well-oiled machine.

Key Responsibilities

• Opening & Closing Duties: Set the tone for success, prepping the restaurant for smooth daily operations.
• Efficient Order Prep: Handle and organize orders meticulously, following our kitchen SOPs.
• Workplace Standards: Maintain a spotless, organized kitchen space while adhering to health and safety protocols.
• Master the Kitchen: Operate diverse cooking stations—deep fryers, water boilers, and induction cookers.

Who We’re Looking For

• Energetic Team Players: Your enthusiasm lights up the kitchen, and you thrive in collaboration.
• Adaptable and Agile: You’re quick on your feet and handle fast-paced environments with ease.
• Experience Optional: Prior experience is great but not essential—we’ll equip you with the skills to succeed!

Why Join Us?

• Competitive Pay: Enjoy a salary package that rewards your dedication and expertise.
• Flexible Scheduling: Work a schedule that fits your lifestyle—choose between 5, 5.5, or 6-day work weeks.
• Delicious Perks: Savor up to two hearty staff meals every shift.
• Growth Opportunities: Annual increments and performance bonuses recognize and reward your hard work.
• Incentives Galore: Stay consistent and reliable to earn attendance incentives.

What Sets Us Apart
We’re more than a restaurant; we’re a community driven by passion for food and creativity. Your contributions here will shape unforgettable dining experiences for our guests.

Ready to Make a Difference?
Take the next step in your culinary career. Join a team where your enthusiasm, ideas, and efforts are celebrated daily. Apply now and let’s redefine the dining experience together!

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Job Description

• Assist with administration within the Business Development Team.
• Support the EV Team on day to day operation and administrative duties.
• Analyse and report on datas collected from various departments.
• Communicate with various stakeholders to ensure smooth operations for Business Development Team and EV Team.
• Point of contact in Singapore when the Team is overseas.
• Assist and sorting daily attendance and send out attendance report weekly.
• Assist in organizing business travel & accommodation (eg., Application of VISA, booking and schedule flight and hotel etc.).
• Other ad-hoc assignments as assigned.

Requirements

• Minimum with Bachelors Degree in Business or any related field.
• Singaporeans are preferred.
• At least 1 year of experiences with Project Coordination, Preperation of Tender Documents, Liaising with various stakeholders, and Internal Performance Analysis.
• Proficient in the use of Microsoft Office (i.e. Excel, Words, Powerpoint & Outlook).
• Report generation with a good eye for details to ensure report accuracies.
• Meticulous sense of responsibilities and good working attitude & follow-up skills.
• Good interpersonal skills and being able to work in a fast-paced environment.
• Enjoy working with all levels of employees.
• Process good communication and written skills.

• Assist in the planning and coordination of port operations, including vessel arrivals, departures, and cargo handling.
• Oversee daily port operations to ensure compliance with safety regulations and operational efficiency.
• Act as a point of contact between shipping lines, terminal operators, and regulatory agencies to facilitate smooth operations.
• Maintain accurate records of cargo movements, shipping schedules, and operational metrics for reporting purposes.
• Assist in the allocation of resources, including labor and equipment, to optimize operational productivity.
• Identify operational challenges and collaborate with teams to develop and implement effective solutions.
• Ensure adherence to safety protocols and environmental regulations within port operations.
• Assist in managing inventory levels of supplies and equipment necessary for port operations.
• Analyze operational performance data to identify trends and areas for improvement.
• Prepare and present operational reports to senior management, highlighting key metrics and performance indicators.

Requirements:

• Minimum local polytechnic diploma in any discipline
• Willing to work 12 hours rotating shift

Wong Li Qi (Jolin)

R2096313

Roles & Responsibilities:

• Responsible for collateral calls / recalls relating to Credit Support Annex and Global Master Repurchase Agreement
• Ensure timely and accurate payments/receipts of cash
• Investigates collateral disputes/ discrepancies and ensure that such disputes/ discrepancies are promptly resolved.
• Ensure all collateral calls to counterparties are made within Notification Time
• Perform portfolio reconciliation as well as investigate and resolve disputes
• Provide assistance to Legal in the review of collateral agreements during negotiation phase
• Manage the set-up of new collateral agreements and accounts
• Ensure escalation process and management reporting in place
• Attend to internal and external customers' queries
• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.
• Drives process improvement and system automation.
• Update test result in Jira User Stories.

Requirements:

• Good knowledge in treasury products or processing, project management and project management tool, Jira
• Good written and oral communication skills and able to interact with people at various levels
• At least 1 year of relevant experience in Collateral Management and/or Collateral agreements such as ISDA Credit Support Annex & Global Master Repurchase Agreement preferred

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Regional Business Operations Lead

Position Overview
We are seeking an experienced and dynamic Senior Director of Account Business Operations to join our team, focusing on driving strategic initiatives and managing a high-performing, multi-functional team providing facilities management services for our Asia Pacific global technology client. This role is crucial in enhancing client relationships, delivering exceptional service, and achieving key performance indicators. If you are passionate about fostering partnerships, leading transformative programs, and possess strong commercial acumen, we want to hear from you!

Key Responsibilities

• Client Relationship Management
  Proactively cultivate and nurture strong partnerships with key client stakeholders to ensure alignment and satisfaction.
  Collaborate closely with the client to translate their Objectives and Key Results (OKRs) into actionable, results-driven programs and initiatives.
  Collect and analyze client feedback to continuously improve service delivery and maintain high-quality standards.
• Program Development and Management
  Shape and implement a comprehensive program management strategy that leverages best practices, tailored to meet the unique needs of the account.
  Work in tandem with account Subject Matter Experts (SMEs) to develop and execute innovative regional programs in areas such as program management, communications, business insights, vendor management, procurement, governance, performance management and transformation.
  Act as a key liaison between account SMEs and the wider account team to ensure seamless service delivery and operational excellence..
  Oversee the “Engine Room,” a dedicated transformational team focused on optimizing processes and driving continuous improvement, enabling operations teams to concentrate on core service delivery.
• Team Leadership
  Lead and inspire a diverse team of 20 SMEs, ensuring they are equipped with the tools and personalized support needed to excel in their roles.
  Foster an environment of open communication and cross collaboration, encouraging team members to share ideas and contribute to collective goals.
  Utilize your leadership acumen to influence and motivate the broader operations team, driving impactful results.
• Strategic Planning and Execution
  Lead and champion strategic initiatives that align with both client objectives and account goals, driving long-term success.
• Contract Governance and Administration
  Serve as the primary governance and contract administrator, ensuring all contractual obligations are met.
  Rigorously monitor compliance with contractual obligations while striving to exceed Key Performance Indicators (KPIs).
  Maintain robust scoring mechanisms for strategic KPIs that incentivize high performance and transparency.
  Uphold a comprehensive governance and reporting framework, ensuring accountability and transparency.
  Ensure ongoing maintenance of the master service agreement and local country agreements, aligned with JLL standards.

Required Skillsets

• Client Focus & Relationship Management
  Demonstrated ability to effectively engage with a wide range of stakeholders, including JLL and client executives, to build trust and foster collaboration.
  Strong conflict resolution skills, with a proven ability to navigate complex situations while balancing client needs with organizational objectives.
  Professional and proactive approach to customer service, with a commitment to delivering exceptional stakeholder engagement experiences.
• Leadership and Team Development
  Proven track record of effectively leading and developing high-performing teams, fostering an inclusive and motivating work environment.
  Experience in promoting a culture of collaboration, constructive feedback, and continuous professional development among team members.
  Ability to coordinate activities across multiple functions and departments to achieve operational success and drive team synergy.
• Program Management & Organizational Skills
  Exceptional planning and organizational skills, with the ability to prioritize competing tasks and meet tight deadlines in a fast-paced environment.
  Flexibility and adaptability to navigate rapidly changing circumstances and address complex issues as they arise.
  Strong aptitude for managing multiple projects simultaneously while maintaining a focus on quality and detail.
• Problem Solving & Strategic Thinking
  Resourceful and innovative thinker, skilled at navigating ambiguous situations in a dynamic and evolving business landscape.
  Strong analytical capabilities, with a proven ability to develop and implement long-term, strategic solutions that drive value.
  Open to exploring new ideas and challenging the status quo, fostering a culture of continuous improvement and innovation.
• Communication & Interpersonal Skills
  Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
  Proficient in writing and interpreting contracts, ensuring all stakeholders are aligned and informed.
  Strong attention to detail, ensuring that all outputs are consistently high quality and meet organizational standards.

Qualifications

• 10+ years experience in facilities, property management, consulting or a related field with a strong background in client relationship management and program execution.
• 5+ years experience in a diverse leadership role.
• Bachelor’s degree in a relevant discipline or equivalent experience/certification preferred.
• Proven ability to lead large-scale business operations across multiple countries in the Asia Pacific region, demonstrating cultural sensitivity and adaptability.

Join us to shape and drive exceptional client experiences while leading a dynamic team in a collaborative environment. Your leadership will make a tangible impact on our operations and client satisfaction!

Name of School: Nan Hua Primary School

Location Address: 30 Jalan Lempeng Singapore 128806

Key Responsibilities:

• Ensure the upkeep of equipment and workspace for efficient operation.
• Provide logistical support for school events, including furniture and equipment arrangement.
• Conduct gate duties and traffic control to ensure the safety of students.
• Assist in other logistical and operational duties as assigned by the supervisor.

Qualifications & Skills:

• Minimum primary school education with experience in equipment upkeep or logistics preferred.
• Basic communication skills in English or Mandarin.
• Ability to follow instructions and carry out tasks efficiently.
• Physically capable of moving and arranging furniture and equipment.

General Terms:

• Contract Duration: 1 January 2025 to 31 December 2025.
• Working Hours:
  Operations Support Officer: Mon–Fri, 6:30 AM – 4:00 PM (1-hour lunch break).
  
• Holidays: No service required on Saturdays, Sundays, or gazetted public holidays.

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g. Biometric Registration)
• Inspect and monitor quality standards of cleaning chemical, equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Internal Housing Audit Monthly Assistant
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8.30am - 5.30pm (Monday to Saturday) Sat: 0.5 Day (Half Day AM)

Position Overview:

• Job Title: Logistic Operations Executive
• Salary: $3,000 - $4,000
• Location: Changi North
• Working Hours:Monday to Friday: 12:00 PM – 9:00 PM
  Saturday (on rotation): 9:00 AM – 1:00 PM
  

Skills and Qualifications:

• Education: Min Diploma or above in Logistics/Business Administration.
• Experience:Advantageous: Air freight environment and export/import documentation.

Key Responsibilities:

Export Process:

• Follow Malca-Amit export procedures.
• Prepare and manage export documentation (shipping documents, permits).
• Ensure all export paperwork is accurate and complete.

Quality Control and Inspection:

• Ensure compliance with company and import standards.
• Verify HAWB labels, seal numbers, and import documentation.

Customs Compliance:

• Collaborate with customs brokers or authorities to meet regulatory requirements.
• Stay informed on changes to import laws and tariffs.

Customer Relationship Management:

• Handle inquiries and issues to ensure high customer satisfaction for both internal and external stakeholders.

Logistics Coordination:

• Oversee logistics for imports, including shipping, transportation, and warehousing.
• Liaise with service providers and the MA network to ensure smooth operations and timely delivery.

Record-Keeping and Reporting:

• Maintain accurate records of transactions, shipping documents, customs declarations, and temporary import shipments.
• Ensure all data is correctly entered into the NG system.

To apply: Email your resume to:

Who are we?

Jarrons & Co is a rapidly growing distribution solutions provider for all babies & kids products.

What are we looking for?

We are looking for an Operations Executive (Orders Fulfillment) who possesses good attitude and can handle and respond promptly to customers’ enquiries. He or she must be able to listen actively and display empathy when corresponding over the phone or through chats, and to oversee and manage daily fulfillment operations in our company, making sure that everything is running smoothly and according to schedule.

He/She should be a detail-orientated and organized representative who is able to work independently and as well as in a team structure. The candidate must responsible, self-motivated and comfortable with multi-tasking in a fast-paced environment. An easy going nature and possess good work attitude to best serve the interests of the

organization.

1. Roles & Responsibilities

For B2B Corporate Business:

• To support the sales managers on handling administrative duties and processing orders and stock transfers requests.
• Serve and engage customers' phone enquiries with good attitude
• Attend to and resolve all customers’ feedback and enquiries promptly
• Report difficult cases to management
• Participate in planning and coordinating daily in-house delivery schedule for orders across all platforms
• Creating document for in-house deliveries
• Prepare supporting documents to account for goods returned
• Keep record of all relevant information obtained to handle enquiries and complaints, filing of signed DO and other important documents

2. For Ecommerce Platforms and Marketplaces:

• 1 – 2 years of experience in Sales Operations role or studied in a related field (Business etc.)·
• Processing and scheduling Ecomm orders using 3PL and inhouse deliveries.
• · Attend and resolve customers’ complaints via online platform chat/emails/calls to ensure customer satisfaction.
• Work with warehouse operations to ensure smooth fulfilment process
• Provide sales support to the sales team for creation of sales orders, delivery orders and update the stocks levels that require attention.
• Assist in stock replenishment or stock transfer requests with proper transfer procedures.
• Keep records of customers’ interactions, filing of DO and other important clients’ documents.
• Performs any ad-hoc tasks assigned from time to time.
• 1 – 2 years of experience in Sales Operations role or studied in a related field (Business etc.)·
• At least 1 year of working experience in the related field is required for this position.

3. Education & Skills Requirements:

• Diploma holder or Degree with customer service working experience
• Should be passionate about Customer Experience and Fulfillment
• Keen learning positive attitude
• Proficient in basic PC Skills
• Prior experience in coordinating delivery schedule will be an advantage.
• Good analytical skills
• A good team player who is able to communicate and collaborate effectively across the team and organization, as well with external parties
• Good knowledge with Microsoft Office & Google Sheets
• Ability to work in a fast-paced, start-up environment
• Possess good planning and organizing skills
• Prior knowledge on Shopify and Marketplaces would be an advantage.

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

Responsibilities

· Manage the project schedule and report progress to management.

· Coordinate with clients, suppliers, and contractors to deliver on project requirements.

· Prepare the site for landscape project implementation.

· Read and interpret site plans and drawings

· Uphold safety standards and environmental regulations during maintenance activities.

· Ensure safety regulations are implemented and complied with.

· Maintenance duties.

Qualifications:

· Previous experience in gardening and landscaping,

· Knowledge of plant species, gardening techniques, and landscaping principles.

· Excellent leadership and communication skills.

· Ability to work independently and as part of a team.

Responsibilities

• Support Executive and Manger to ensure timely renewal of contracts.
• Ensure information in the Maintenance database is up-to-date.
• Assist Executive and Manager to ensure preventive maintenance is performed according to stipulated schedule.
• Ensure service providers discharge their duties according to the terms and conditions of the service contracts.
• Ensure all the servicings done are captured in the maintenance database.
• Support Transport requests by utilizing driver’s time slots.
• Ensure all transport requests are entered into Optimo Route App.
• Ensure sufficient amount in the cash card to support every trip.
• Prepare vehicle for inspection prior to renewal of road tax.
• Timely renewal of insurance policy and road tax for vehicles.
• Arrange for necessary inspection prior to renewal of license / certificate for relevant equipment and system.
• All licenses / certificates to renewal before expiry.
• Ensure License / Certificate database is up-to-date.
• Work with Maintenance Team to housekeep maintenance bay fortnightly.
• Raise appropriate form to seek approval before disposal of condemned items.
• Arrange for Recyclable contractor to remove approved condemned items from site within stipulated time frame.
• Perform proper and timely filing in hardcopies and deposit in departmental cupboards and or softcopy in departmental Shared folder.
• Help Executive and Manager to source quotations for works / goods and award accordingly.
• Ensure goods deliver within stipulated timeline and tally with orders in terms of quantity and quality.
• Support the department’s administrative needs.
• Cover Reception counter in the absence of the Receptionist.
• Undertake any other duties assigned by the Senior Executive, Assistant Manager, Senior Manager or Head of Centre (HOC).

• Assist the Operations Manager in planning and coordinating the daily clinic operations activities and resource utilization to ensure cost efficient and effective management of the clinic.
• Alongside with a partner, both of you will ensure the efficiency of the day-to-day operations of a polyclinic and be responsible for the management of the operations team in service provision and patient care.
• You will also be involved in planning and implementing strategies, proposals and activities to improve work processes and service quality, and work in collaboration with the clinical, nursing and allied health professionals.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

Our goal is to help elderly individuals maintain independence and quality of life while remaining in the comforts of their own homes. We aim to provide quality services designed to meet various care needs, from basic personal assistance to specialised nursing care, ensuring seniors receive appropriate and compassionate support.

In this role, you will be responsible for providing mentorship, guidance, and professional development to Care Associates as well as actively participating in quality improvement initiatives to continuously refine care processes and elevate service excellence. Additionally, you will play a key role in fostering a supportive team environment and implementing best practices to enhance client satisfaction and operational efficiency.

You would

• Provide and exemplify organisational standards for home personal care services
• Conduct regular field visits to ensure care is delivered according to expected standards
• Manage a team of Care Associates, offering mentorship, direction, and advocacy
• Communicate effectively with the team regarding guidelines and updates on care standards
• Monitor and manage the deployment schedule, leave, and medical leave of Care Associates
• Coordinate and arrange for regular reassessments of care plans to ensure continuity of care
• Maintain inventory and records of consumables and equipment required for service delivery
• Participate in quality improvement initiatives to enhance care processes
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

You are

• Holder of Higher Nitec in any discipline
• Experienced in eldercare, healthcare, or hospitality, along with relevant leadership experience, would be advantageous
• Able to thrive in a collaborative and dynamic environment
• Skilled in communication and stakeholder management
• Passionate in community services and service-oriented
• Proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

About the Role:

The Sales Operations Business Partner will own Confluent’s sales processes and work closely with the AVP(s) / RSD(s) of Sales to help manage the team's selling efforts. The Sales Ops Business Partner’s primary responsibilities will be to provide data and analytical support to manage and improve Confluent’s sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company’s current quarter’s business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team

What You Will Do:

• Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
• Work with the AVP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
• Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
• Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts
• Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
• Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
• Collaborate across all business units and functions (Finance, Compensation, AE’s, Data Science, BD, Field Marketing, etc.)
• Work closely with other Sales Operations team members to share knowledge, best practices and facilitate standardization across the whole sales organization

What You Will Bring:

• BA/BS degree preferred
• At least 5+ years of Sales Operations experience preferably in a SaaS/Cloud company
• Advanced excel skills required
• Comfortable engaging at all levels in an organization to deliver results
• Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
• Endless curiosity and a need to dive deeper for understanding
• Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners

About the Role:

Join us as the Service Delivery Operations Lead and play a crucial role in ensuring seamless service delivery for our projects. You will oversee the daily operations of our service delivery team, ensuring performance meets our high standards of quality and timeliness, driving customer satisfaction and operational excellence.

Key Responsibilities:

Oversee Day-to-Day Operations:

· Manage the performance of the service delivery team, ensuring timely and high-quality delivery.

Drive Customer Satisfaction:

· Maintain and enhance customer relationships by delivering consistent service excellence.

Performance Management:

· Guide, support, and develop a team of professionals, ensuring individual and team performance aligns with company goals.

Collaborate for Success:

· Work with cross-functional teams to integrate solutions and ensure smooth service operations.

Skills & Qualifications:

Service Delivery Excellence:

· Advanced proficiency in Service Delivery and a strong background in Business Operations, Operational Excellence, and Delivery Excellence.

Essential Skills:

· Exceptional Communication Skills to engage with projects and team members effectively.

· Troubleshooting and Analysis Skills to identify, address, and resolve operational issues promptly.

· Proven ability to Manage Teams of 5 or more individuals, ensuring peak performance and development.

Key Job Responsibilities

1. Liaise with freight forwarders, transport teams, and carriers to schedule timely deliveries and shipments.
2. Collaborate with the Acceptance and Cargo Releasing teams to ensure smooth cargo movement.
3. Maintain accurate records of cargo movements, ensuring data is updated in the warehouse management system.
4. Address inquiries from customers or internal teams regarding shipment statuses and delays.
5. Provide timely updates on cargo readiness and dispatch schedules.
6. Ensure all warehouse staff adhere to safety protocols and operational guidelines.
7. Monitor and report any incidents, damages, or irregularities during operations.
8. Oversee and guide warehouse staff during export operations to meet deadlines and standards.

Requirements

• Minimum 2 years of experience working in a warehouse setting or in logistics; experience in operating Management
• Strategic thinking ability, proven implementation results
• Experience in customer service with good communication & interpersonal skills
• Willingness to work flexible hours, including overtime and weekends

Additional Information

• Competitive hourly wage with shift allowance.
• Working Location: Alps Ave
• 5.5 working days

How to Apply:

Please submit your resume and cover letter outlining your relevant experience and qualifications to 97815157，

In your cover letter, please indicate your availability for afternoon shifts and any relevant warehouse experience. We look forward to reviewing your application.

• Plan, organize and control project operations to ensure efficient delegation of duties and responsibilities
• Ensure performance complies with specifications, technical clarifications and construction drawings
• Carry out works scheduling, material requisition, cost control, projects supervision, feed-back variation at site, as-built work done at site, and prepare reports
• Liaise with client’s representatives, consultants and subcontractors on technical matters
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and authorities regulations are complied with
• Implementation of cost, quality, productivity, safety and health control on site
• Able to conduct site meeting, plan ahead and resolve ad-hoc issue raise at site.

Key Responsibilities

You will be given the opportunity to manage a food service operation with a high degree of responsibility for the performance of the people and resources under your charge and also to develop and enhance your executive skills through structured training programmes.

• Managing cookhouse operations and to meet cookhouse (CCH) KPIs
• Responsible for housekeeping matter, IT / equipment matters and operation of CCH
• Maintain excellent relationships with customers, ensure customer satisfaction
• Maintaining high standards of hygiene; practise workplace safety at all times
• Maintain personal knowledge by completing in-house training
• Maintain clear understanding of CCH matters to facilitate covering duties of other CCH
• Abide strictly to proper handling of food items in accordance to food hygiene and safety guidelines and standards.
• Always adhere and abide to all company policies and procedures
• Professional representation of the company through personal conduct and appearance

Key Requirements

• Preferably with Food Hygiene Certificate
• With F&B background in middle management roles and responsebilities
• Good Leadership, Microsoft Computer Skill is essential, Customer Relationship Management, SAP is good to have

Confirm all shipment information with origin to initiate shipment

Receive and validate customers order including shipping documents, SLI, EIN, credit application

Review/update; verify fees, customer profile, SOP, and rates per quote or customer SOP/work instructions

Verify shipment status, review pre-alert and verify shipment handling instructions to operations

Serve as a liaison between Document Processing Agent and the Customer regarding shipment details and/or exception

Communicate and resolve problems that arise in the movement of product

Communicate exceptions and shipment status with Customer

POSITION GENERAL DUTIES AND TASKS :

At least 8 - 10 years’ experience in developing, implementing and maintaining IT systems

Set system administration processes

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems
• Align system administration with overall strategic IT service direction and business needs
• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives • Anticipate internal and/or external business challenges and/or regulatory issues
• Develop policies, procedures, and controls to ensure system security

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff • Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

1. Degree in Computer Science, Computer Engineering

2. Minimum 18 years of experience in developing, implementing and maintaining data projects or analytics systems with at least 8 years of project operation management experience

3. Highly-motivated self-starter who will undertake all activities to the highest professional standards

4. Must be cloud certified

5. Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques

6. Experience in managing a team in operations support and project implementation work

7. Certification in IT operation management is preferred

An operations supervisor is responsible for overseeing and managing all aspects of operations, including inventory management, team leadership, customer service, and compliance with food, health and safety regulations. He is also in charge of training new staff, ordering of new inventory and processing of sales orders.

The Transportation Operations Coordinator is responsible for  ensuring the smooth operation of our logistical activities by driving carrier and service provider performance through collaboration and coordination of processes, carriers, and facilities. Ensures performance and lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience
• Manage the flow of goods and materials by coordinating with customers, 3pls, carriers, warehouses,  and other stakeholders to streamline the supply chain process to meet KPIs and OKRs as agreed to with the client, i.e OTIF
• Arrange transportation for shipments, considering factors such as cost, transit time, and mode of transport. Coordinate with freight forwarders, carriers, and haulage companies to schedule pickups and deliveries as and when required
• Drive carrier and service provider performance for the Hub and Spoke locations
• Responsible for transportation management of warehouse inbound and outbound activities, warehouse and trailer capacity management
• Support the collection and interpretation of data, provides data analytics to improve the transportation operational efficiency of their assigned warehouse location
• Coordinate and collaborate  with multiple parties including customer stakeholders, warehouses, carriers, service providers onsite team members to resolve any issues that may arise
• Serve as the main point of contact for internal departments, external vendors, and customers regarding logistics-related inquiries. Communicate shipment status updates and address any issues or concerns promptly
• Acts as a liaison between Google’s warehouse vendor and carrier
• Support domestic and international shipments as well as ensuring Google’s partner carriers are aware of requirements for warehouse operations and any critical shipments needing attention
• Monitor inbound and outbound deliveries ensuring it reaches destination as requested
• Proactively approach and resolve bottlenecks in the shipping and receiving processes
• Develop and monitor carrier KPIs and metrics for transportation analysis
• Identify and suggest corrective actions for ongoing delivery issues/opportunities and SOPs