JOB RESPONSIBILITIES:

The Business Analyst is responsible for analyzing business requirements, developing data-driven solutions to support financial reporting, management reporting, and regulatory compliance.

• Gather and understand Business requirements for data analysis and reporting.
• Extract and analyze business data from various sources including financial and CRM.
• Design and develop interactive dashboards, reports and visualization using tools like SQL, Power BI or Tableau.
• Reviews and analyzes key business metrics to devise plans for improvement, then communicates these findings and plans to key stakeholders in the organization.
• Extract and transform data from various sources to create clean and reliable datasets for analysis.
• Collaborate with cross-functional teams to identify key metrics, KPIs and data visualizations.
• Perform data analysis and interpretation to identify trends, patterns and actionable insights.
• Ensure data accuracy and integrity by conducting data quality checks and validations.
• Optimize visualization tools’ reports and dashboards for performance and usability.

JOB REQUIREMENTS:

• Bachelor’s degree in Finance, Accounting, Economics, Computer Science, or any related discipline.
• At least 3 years of experience in data analysis, or business analysis, preferably from FMCG or fast pace retail environment.
• The role requires a combination of technical expertise and solid grasp of business acumen.
• Expertise in data analysis tools such as Excel, PowerPoint, SQL, Tableau, Power BI is essential.
• Support and ensure effectiveness of day-to-day operations and attention to detail.
• Desire to continue growing creatively; highly motivated to seek out new solutions and learning experiences.
• Excellent project management skills.
• Strong analytical skill as he / she is expected to perform substantial analysis and reports.
• Meticulous, responsible and matured individual with strong inter-personal skills.

Only Singaporean needs to apply.

Reporting to the Ops Lead, responsible for overseeing all aspects of identity and security management, ensuring robust protection of systems and data while maintaining compliance with security standards and regulations.

Job Scope:

Identity and Access Management (IAM):

Expertise in IAM systems and tools, including AWS IAM, SSO (e.g., AWS IAM Identity Center), and federated identity management. Experience in managing user roles, permissions, and access controls across various environments.

Security Management:

In-depth knowledge of security frameworks, risk management, and compliance requirements (e.g., NIST, CIS). Proficiency in security tools and platforms like AWS Security Hub, AWS GuardDuty, and AWS Macie.

Endpoint Protection:

Experience with endpoint protection solutions and managing endpoint security across diverse environments.

Skillset Requirements:

• AWS administration proficiency (IAM, AWS Identity Center)
• Endpoint Protection Administration
• Encryption and data protection knowledge
• Incident management proficiency
• Min 2 Years Exp

We are seeking motivated individuals to join us as a Business System Analyst. In this role, you will be responsible for analyzing business processes and making sense of data and identifying areas for data representation improvement. You will also help to solve basic office IT issues with the help of an IT vendor, as and when needed to optimize operational efficiency. You will work closely with various departments to gather requirements, design solutions, and ensure successful implementation.

Job Description:

• Discuss with internal end users / business stakeholders to develop a thorough understanding of their needs and identify, analyze and translate these business requirements into technical specifications.
• Develop and manage Management Information System reports (e.g Sales, Inventory, Staff and Outlet performance) and Dashboards, integrating ongoing requirements and new features based on requirements provided by business users.
• Improve systems by studying current processes; designing modifications. For example, automate processes by developing scripts and codes from MS SQL database to supplement SAP system.
• Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.
• Provide user training and support to ensure effective utilization of dashboards and IT solutions.
• Provide daily SAP helpdesk support, troubleshoot on first level SAP issues for local operations and escalate to the vendor if neccesary.
• Provide on-going support on in-house CRM application, its analysis platform including tablets and network maintenance.
• Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades
• Maintenance knowledge of server and office equipment including laptop/printers and business email setup
• Day to day system support for software, hardware and network issues, if need arises
• Maintain system protocols by writing and updating procedures

Skills and Experience Required:

• Preferably at least 3 years of relevant working experience implementing or managing MS SQL, central data warehouse and managing analysis platform
• Experience in Python, SQL (database), DAX (Power BI), VBA
• Degree/Diploma in Computer Science/Information Technology preferred.
• Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade or management
• Highly analytical and possess strong commercial acumen to crunch useful data on business performance.
• Programming experience in SAP /PowerBI/Power Query.
• Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge
• Ability to prioritize tasks and manage time effectively.

Responsibilities

• Provide L3 Network and Security support.
• Support L2 Engineer to streamline incident calls and ensure service level agreements are met.
• Perform Support to L3 escalations of all network security across Fortinet,F5 Load Balancer,McAfee Proxies,Checkpoint.
• Assist with the documentation of standard operating procedures relating to installations and fixes.
• Act as coach and mentor to more junior Implementation Engineers and Technicians.
• Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.

Requirements

• Good understanding and appreciation of technical design and business principles
• Demonstrates project management and administration ability
• Good project skills which are demonstrated in the execution of installations and other assignments
• Demonstrate customer engagement skills
• Demonstrate relevant domain specialist knowledge
• Good verbal communication skills
• Client focused and display a proactive approach to solving problems
• Ability to work under pressure
• Ability to coach, mentor and provide guidance to team members
• Good understanding of project management principles.

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Job Description

Review, recommend and deploy suitable security solutions for clients. Develop and drive effective IT security compliance programs involving activities such as reviewing and developing security policies, processes/procedures, and guidelines. To ensure compliance with policies and to conduct security reviews and audits, penetration tests, security assessment and cybersecurity incident management.

Key Responsibilities

• Ensure technical implementation and business processes are aligned.
• Support the Managed Security Services.
• Familiarise with the solutions carried by the Company.
• To conduct security risk management exercise.
• To conduct information security awareness training.
• Point of contact to assist and advise customer for ICT security related matters.
• Participate in the creation, review, and update of information security policies.
• Provide technical advice, recommendations, and consultancy services.

Requirements

• Diploma in Information Technology, Information Systems, IT Security, Computer Science or equivalent.
• Prefer at least 2 years of hands-on experience in consulting or other relevant IT/ Cybersecurity responsibilities. (Motivated fresh graduates are welcome to apply and will be considered for entry positions.)
• Possessing one or more IT Security Certifications is an advantage (e.g. OSCP, CREST, CISSP, CEH, CISM)
• Ability to align information security policies with business requirements
• Project management skills and able to translate business requirements into technical IT security deliverables
• Flair for translating information security requirements into IT security controls and measures
• Able to work independently, meticulous in work and a team player.
• Excellent communication skills – both written and oral

Benefits

• Marriage Leave
• Childcare Leave
• Medical Benefits

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

*We regret to inform that only shortlisted candidates will be notified. *

Position Purpose

1. To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

2. To work with Product Managers and Operation users from all the regions (APAC/EMEA/NAR/India/Indonesia) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

1. To ensure the business/operational objectives of the new business requirements are well defined via:

2. Performing systematic business analysis,

3. Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

4. Designing functional solutions & user workflows and documenting Functional Specifications.

5. To walkthrough requirement and proposed solutions to all stakeholders and get them reviewed and signoff.

6. To develop SIT/UAT/NRT scope and approach. To guide the Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

7. To validate SIT test results produced by the testing team to signoff.

8. To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by the development team.

9. Work closely with business teams to prepare and verify solution documents for Doc Trade based on the functional specifications.

10. Documenting/reviewing user manuals and release notes as required

11. Assist in providing tactical/strategic solutions for new client requirements

12. Assist in the conversion/migration exercise where necessary

13. For production defects, perform functional analysis and propose solutions.

14. Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

To participate in technical design reviews and contribute to improving the overall solution offered.

Technical & Behavioural Competencies

1. Strong functional & business analysis skills with the ability to communicate and bridge between business/operations & IT.

2. Good functional experience in Supply chain/Trade/Electronic invoicing applications. x Good team player with great commitment and attitude.

3. Good communication and coordination skills among multiple teams that are cross-cultural and cross country.

4. Ability to work independently.

5. Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

6. IT Design and development exposure is a definite plus.

7. Fluency with reading/speaking in Mandarin/Cantonese language is added advantage to liaise with North Asia stakeholders.

Specific Qualifications (if required)

Graduate degree in IT/Computer Science or equivalent

Minimum 6 years of experience in Corporate Banking environment with last 3-4 years as Trade Finance or supply chain Finance IT Business Analyst.

Description

We are looking for an experienced Senior Business Analyst to play a pivotal role in bridging the gap between our organization and our clients within the professional services sector. In this role, you will apply your analytical expertise and outstanding client engagement skills to identify and resolve business and technical challenges while driving improvements in our service delivery processes. Additionally, you will leverage insights from client interactions to enhance business strategies and operational efficiencies.

We are seeking a solution-oriented professional who enjoys collaborating with clients and can effectively communicate complex business and technical concepts. As a trusted advisor to our clients, you will be responsible for delivering prompt, accurate solutions that meet their needs. If you excel in a dynamic environment and are passionate about making an impact, we would love to hear from you.

Responsibilities

• Act as the primary point of contact for clients, working closely with them to understand and diagnose business challenges, troubleshoot issues, and escalate as necessary.
• Research and develop solutions for common business and operational challenges; create and maintain a comprehensive knowledge base that empowers clients to address routine issues independently.
• Implement preventive measures and solutions to streamline service delivery, including developing best practices, guidelines, and checklists to improve response to recurring challenges.
• Generate reports and analyze client data to identify trends and insights, providing actionable recommendations that shape future business processes and service offerings.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 5-7 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong analytical and problem-solving skills, with the ability to quickly understand and resolve complex business challenges.
• Exceptional communication and interpersonal skills, capable of articulating business and technical solutions to both clients and internal teams.
• Proficient in data analysis and reporting tools, with experience in delivering insights to support business decisions.
• Self-motivated and able to manage multiple projects and priorities in a fast-paced environment.
• Familiarity with professional services workflows, as well as experience with Agile or Scrum methodologies, is a plus.

Benefits

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Business Analyst

Singapore

To gather and elicit business requirements, collating and preparing data, performing analyses and making recommendations to assist the company / project(s) in developing business and improving operations.

• Perform requirements elicitation & analysis. Gather business and system requirements from clients.
• Assist Project Manager in project scoping, estimation & planning, and in managing project change requests.
• Effectively communicate and collaborate with a cross-functional development team. Work with the UX/UI team for design and screen mockups / wireframes.
• Write test scenarios for UAT. Support clients during the UAT phase.
• Serve as a liaison between stakeholders to ensure requirements are fully understood and are specified in detailed manner.
• Create system / feature requirements specifications, user story / backlog, business rules, and wireframe(s) for complex user stories.
• Develop documentation throughout the software development life cycle (SDLC).

Requirements

• Bachelor degree in IT / Computer Science or equivalent.
• At least 02 years of working experience in BA role (handling business requirements directly from business users). Excellent in written communication in English language.
• Knowledge of software development process, especially software requirement analysis.
• Experience in the process of testing and people training.
• Strong communication and interpersonal skills.
• Competent presentation and documentation skills.
• Good analytical and critical thinking.
• Growth mindset: embrace the challenge and learn.
• Willingness to listen, calm down, and patiently champion ideas to others.

As a Senior Business Analyst in the Assembly and Test Manufacturing Central Team (AT MCT) Control Systems Management team at Micron, you are responsible for identifying new system needs, investigating possible solutions and implementing system solutions. You will be on the forefront of Micron manufacturing systems innovation and discovery. Your responsibilities include, but are not limited to:

• Assist IT and procurement in decisions related to external solution providers
• Assist IT and manufacturing with the identification of system requirements to meet business and process needs.
• Help shepherd system enhancement/replacement projects through conception, requirements gathering, development, acceptance testing and implementation.
• Perform analysis with partners to identify issues and create a transformation plan
• Collaborate to lead business activities related to improvement opportunities or large initiatives, including leading current state process discovery sessions, gathering requirements, modeling processes, analyzing impacts, develop validation methods, and supporting the implementation of improvements
• Deliver innovative solutions, internally or externally sourced, that increase business value by embracing standardization, simplicity, as well as automating for speed, accuracy, alignment, and sustainability
• Participate in the decision-making process to identify the best solutions for Micron. This includes the collection of requirements and helping IT to analyze solutions vs the requirements
• Operate as an expert with respect to Micron’s vendor communications and security protocols
• For chosen external solutions, collaborate with the provider to become proficient in that solution to be able to perform as a Business Analyst as the project moves forward
• Collaborate with IT and the vendor to identify and close gaps between system capabilities and business requirements
• Teaming with the business and IT to develop and maintain a systems roadmap for the global backend at Micron
• Collaborate with all partners to ensure projects and work items are operationally ready within established timeframes and budget
• Identify and track overall project achievements, technical challenges, lead times and risk mitigation plans
• Monitor key performance metrics and participate in actions that support successful performance to plan
• Coordinate complex, multi-function projects requiring engagement of people across multiple sites and lines of business

Requirements:

• Bachelors in IT, Computer Science, Data Science, Physics, Mathematics, Electrical, Electronic, Manufacturing Engineering/Management
• Good knowledge of semiconductor Assembly & Test process and Key Manufacturing Systems
• More than 1 year of experience as a business analyst in a related field
• > 3 years of collaboration with Manufacturing and IT teams
• Experienced in collaborating with a global team across various time zones, including travel and off hour schedules
• Experienced with business process, business analysis, and project management Best Known Methods, especially pertaining to system processes and IT projects
• A proactive problem solver that communicates openly; take the initiative to assume added responsibilities.
• Has high level of self-motivation.
• The ability to be team oriented with a solid focus on effective team dynamics.
• Excellent verbal and written communication.
• Demonstrable ability to quickly learn new concepts (Team Center and Critical Manufacturing (CMF) learning curves are key)

We are seeking an experienced Security Operations Engineer with a strong focus on infrastructure security. The candidate will be responsible for day-to-day support and deployment of security infrastructure. In addition, the candidate will be involved in pre-sales and deal pursuits, where required.

Responsibilities:

· Network security management (e.g. intrusion prevention system, virtual private network).

· Web security management (e.g. URL filtering, web application firewall).

· End point security management (e.g. anti-malware, device control, application control, data loss prevention, network access control).

· Messaging security management (e.g. anti-malware, anti-spam, content filtering).

· Security & vulnerability management (security information and event management, security device systems management, device and application vulnerability management).

· Automation of management of tasks.

· May be required to be on on-call standby duties.

· Other duties as assigned.

Requirements:

· Minimally a Diploma/Degree holder in Security, Computer Science/Engineering or IT.

· At least 5 to 8 years of related working experience.

· At least 3 years of experience that covers management of enterprise security solutions.

· Experience in implementation and integration of Cyber Security Platform.

· Knowledge across various information security technologies/areas in large enterprises including firewalls, intrusion detection, encryption, Linux O/S, Windows O/S, databases, antivirus, patch management, vulnerability scanning, backup, logging and monitoring. Remote access, application development, network security, application security, and change management.

· Certification in the following Security Vendors (Fortinet, Palo Alto, CheckPoint, etc) would be advantageous.

Nera is committed to offering our employees a safe, engaging and fulfilling workplace, with considerable opportunities for advancement.

• Work closely with local markets and regional business stakeholders to analyse business processes and gather requirements, through facilitation of discovery sessions

• Manage projects from conception, all the way through to production deployment, within project timelines.

• Perform gap analysis and recommend optimal solutions to drive business improvements and long term efficiency

• Represent APAC in all discussions with foodpanda global counterparts to influence and align on strategic developments and act as the bridge between business and technical teams to deliver new product features

• Manage the list of open backlog items to ensure timely resolution of critical business features

• Ensure all system solutions are properly configured, tested, and implemented 

• Act as an escalation point to ensure the smooth running of daily business activities

• Conduct user training and maintain any associated documentation

Control Risks is working with a global household-name company to identify and embed a Physical Security Specialist who will take responsibility for the day-to-day management of the client's security operations in South East Asia. Key duties of the role will include interacting with all corporate cross-functional partners and country leadership teams, vendor management and financial reporting, support for corporate events, and travel security.

This key role will require an individual who is passionate, self-motivated, proactive, quick-thinking, flexible, able to pivot when necessary, thorough and able to juggle multiple and diverse responsibilities with a strong emphasis on organization and unwavering attention to detail at all times. This is a demanding and fast-moving position that requires someone who is a proactive and positive thinker, and able to exercise good judgment and communication.

Responsibilities:

• Managing the day to day security operations at the client's corporate locations across South East Asia.
• Drive multiple security projects effectively including management of key performance indicators, vendor management and quality control. This will often include liaising with other members of the Enterprise Security or Environmental Health and Safety team to ensure alignment on new projects.
• Where necessary, contextualize and add regional specific vigor to global programs to further optimize overall program delivery.
• Develop key relationships with the client's corporate workplace teams, the landlord and third-party security vendors, ensuring cohesion across the site’s security and safety functions.
• Develop bespoke training packages in support of existing guard force and corporate security.
• Development and implementation of site incident management procedures.
• Support and liaise with the EHS team to ensure all standards are maintained across all facilities.
• Ensuring effective communication and reporting to the Regional Head of Security Operations and work towards the standards set by the wider security team.

• 5+ years experience in corporate security, and operational management.
• Bachelor’s degree required (or higher), relevant certifications (ex. CPP) a plus
• General understanding of security systems (cameras, card readers, radios, etc.)
• General understanding of incident response and crisis management
• A team player with an ability to supervise several projects in a fast-paced environment.
• Access to high-quality vendors, production support staff contacts.
• Ability to respond after hours to important, timely or urgent manners.
• Ability to be discreet and handle confidential information.
• Proficiency in Google Docs, Sheets, Gmail, Gdrive, MS Word, Excel.
• Understanding of how to prioritize and respond accordingly.
• Willingness to continue learning to ensure understanding of Netflix enterprise security approach.
• Strong written and verbal communication skills.
• Willingness to take educated risks and think out of the box.

Salary range: Starting from SGD 120k - 160k per annum + RSUs 

Wise is on a mission to make money without borders - convenient, fast, and eventually free. We’re looking for a Senior Analyst to join our Spend Squad in Singapore to help us deliver product experiences for our card customers. 

The Wise Card was first launched in Europe in 2018, allowing customers to spend internationally at the mid-market rate, with only a low, upfront conversion fee. Since then, we’ve expanded to over 50+ countries and territories in the Americas and APAC, and built features like instant issuance of digital cards and enhanced spending controls. We’ve issued more than 4 million cards that are being used in over 160 countries every minute.

As part of the Spend Squad, you’ll primarily work on enabling customers to spend from their Wise accounts in a sustainable manner, ensuring that we’re able to grow our product in-line with our squad-level KPIs.

How you’ll contribute:

• Provide data-driven insights to inform product decisions, from improving in-product flows to building card customer segmentation.

• Partner with Product Managers, Engineers, Data Science and Operational teams to drive product enhancements and optimizations.

• Design experiments to monitor the impact of new product features on risk, convenience and conversion metrics.

• Build conviction on high-impact areas and challenge them if there are faster or more effective ways to tackle the problem.

This role will give you the opportunity to:

• Choose your path to impact – we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls.

• Grow as a Product Analyst in a global team. This role will give you exposure to how we build our card product globally. 

• The freedom to have real impact – The opportunities you’ll identify will be key to how we impact our millions of card customers across the globe.

• Travel when needed to our offices across the globe to connect with team members in other countries.

BROAD FUNCTION

• Responsible for the evaluating, developing and supporting of application systems deployed in the Organization

ROLES AND RESPONSIBILITIES

• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems
• Perform documentation of requirements and new process/workflows for the developed solutions
• Developing and executing test plans to ensure that systems and processes are functioning as intended
• Monitoring system performance post-implementation and resolving any issues that arise
• Facilitating communication between business units and IT teams or vendors to ensure mutual understanding and project alignment
• Ensure information systemsand databases are functioning in the most efficient, effective, and reliable manner possible.
• Ensuring compliance with regulatory standards and best practices in system design and implementation

To assist Assistant Finance Manager in managing finance operations and provide financial analysis.

Responsibilities:

• Reporting on operating results and financial statement positions on a monthly, quarterly and annual basis
• Ensure and support an orderly process for monthly, quarterly and yearly closing activities
• Cost center reporting and analysis
• Ensure compliant business operations
• Engage in the Procurement process

Requirements:

• Degree in Accounting or its equivalent
• At least 5 years of working experience in accounting
• Experience working in an educational institution is an added advantage
• Proficient in MS Office applications and SAP accounting software
• Good organizational and communication skills
• Available for entire contract period

Be part of the dynamic creative and innovative RGS teaching and learning experience. At the same time, build a meaningful and rewarding career with us.

We offer a competitive and attractive salary package and benefits commensurate with experience.

Interested candidate, please send a detailed resume to: -

The Human Resource Department

Email: [email protected]v.sg

(Only shortlisted candidates will be notified)

Job Description

The Executive is responsible for the collection and analysis of sales data to increase sales productivity and customer satisfaction as well as reduce sales barriers and low revenue levels. He/She creates standardized and customized reports that evaluate existing and potential customers, markets, products and business opportunities. He/She also manages sales performance data and all other system data to ensure organization-wide data integrity and consistency.

System Data Custodian

• Manage enabling technologies, including CRM, to optimize the effectiveness of the organization’s strategy and investments
• Administer data management policies and procedures to ensure accuracy, integrity and consistency of data
• Manage system database; create and update data accurately and in a timely fashion

Pricing Management

• Coordinate pricing strategy formulation and take necessary pricing actions to enhance profitability, ensuring integrity and accuracy in all pricing matters
• Work closely with various internal stakeholders including sales, logistics and medical specialty care to tabulate cost of sales
• Compute and update base prices
• Govern and administer pricing and discounting management framework to ensure compliance with established guidelines, policies and procedures

Business Intelligence Reporting

• Generate business reporting for strategic analysis and internal business review
• Prepare business intelligence including revenue and product trends, business segment performance, leading growth indicators and sales effectiveness
• Assist in the consumer research and collation of industry specific information, including industry trends and competitor activities, as well as pipeline reports

Work Experience & Qualification

• Recognized Bachelors Degree in Mathematics, Statistics, Accountancy, Business, Engineering or related fields
• Minimum 1 years of relevant work experience, fresh graduates are welcomed as well
• Experience in QlikView / Qlik Sense, Tableau or any other BI tools
• Experience and knowledge in Business Intelligence and Market Analytics

Competencies

• Communications: Good oral, written and inter-personal communications skills in dealing with individuals and groups at all levels
• Functional: Good working knowledge of word processing, spreadsheet, database and presentation software
• Industry: Basic knowledge of various regulations, policies, statutory requirements, assistance schemes and procedures related to the industry
• Planning: The ability to forecast resources and to manage resources to deliver workplace objectives
• Analytical Ability, Problem Solving & Strategic Thinking: The ability to assimilate and analyze information quickly and accurately and to formulate decisions and make recommendations for the short- to medium-term

Attributes

• Driven and committed individual who addresses and resolves challenges proactively and achieve goals and deliver optimal results
• Positive and flexible individual who manages resources and tasks in an effective and efficient manner
• Strong will individual who ensures that one is always doing the right thing by upholding the ethical and professional standards and is honest in all transactions with the organization and the stakeholders
• Meticulous and attentive to details
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality

Key Responsibilities

• Requirements Analysis & Elicitation

• Responsible to identify and define detailed functional specifications based on the business requirements document

• Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 8-10 years

• Experience in Digital Channels and in transaction banking. 5 years+

• Understanding of Technology but no need to have coding experience

• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

• Knowledge of Technology trends eg. how does a digital bank approach digital channel?

• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements

• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs

• Strong analytical and problem-solving skills

• Strong presentation and meeting skills

• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

• Highly resourceful and self-motivated

• Support and advocate for Visa clients comprised of financial institutions and vendors 
• Properly escalate incidents promptly per support guidelines and procedures 
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques 
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues 
• Work simultaneously and independently on multiple platforms 
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance 
• Support scheduled changes 

The position is permanent day 12 hours shift schedule. 
This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. 

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

This is a 5-month contract role

What will you do?

1. Requirement Gathering and Analysis:

• Work with stakeholders to elicit and document detailed business and functional requirements
• Translate business needs into technical specification for the development team
• Work with UI/UX designer in providing low-fidelity design prototypes with good grasp of UI/UX principles
• Develop and maintain a prioritized product backlog
• Support development team with sprint planning and daily scrums
• Work with project/product manager in facilitating workshops and meetings to gather and refine product requirements.
• Conduct analysis of existing products relevant to mental health, mental wellness, behavioural changes, and user feedback to inform product roadmap decisions.
• Identify and define KPI metrics to assess product performance and identify opportunities for improvement or optimization.

2. User Stories and Use cases

• Create comprehensive user stories and acceptance criteira
• Develop use cases and scenarios to illustrate user interactions with the app.
• Work with stakeholders to elicit and document detailed business and functional requirements

3. Stakeholder management

• Work closely with project manager
• Act as a liaison between business stakeholders and development team
• Ensure clear communication and understanding of project goals and requirements
• Mange stakeholder expectations and ensure their needs are met throughout the project lifecycle.

4. Quality Assurance

• Collaborate with QA teams to define test cases and ensure thorough testing of the app
• Participate in user acceptance testing (UAT) and validate that the final product meets the business requirements

5. Document and Reporting

• Maintain comprehensive project documentation, including requirements, user stories and process flows.
• Provide regular updates and reports to stakeholders on project progress, risks and issues.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 5 years of experience in product management, business analysis, or product ownership roles within the tech industry.
• Experience in healthcare is a plus.
• Strong understanding of product management principles, including requirement elicitation, roadmap planning, and agile development methodologies.
• Excellent analytical skills with the ability to translate complex business needs into clear and actionable product requirements.
• Effective communication and stakeholder management skills, with the ability to collaborate across diverse teams and influence decision-making.
• Familiarity with data analytics is a plus.
• Knowledge of SaaS requirements for medical device ISO 13485 will be plus
• Proven experience as a business analyst in mobile app development projects and administrative dashboards
• Familiarity with full-stack solutions
• Experience in SaaS registration
• Understanding of full-stack development frameworks and technologies
• Ability to understand and create technical documentation
• Ability to create clear and concise and user stories, use cases and process flows
• Ability to create acceptance criteria, test cases and UAT
• Experience with Agile methodologies
• Knowledge of SaaS requirements for medical device ISO13485 will be plus

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The responsibilities can be grouped into below main areas:

Supply Constraint Management:

• Oversee end-2-end supply chain operations across all parts of SCM, highlight potential constraints/ concerns in a timely manner, support in solution finding process and escalate on-time (if necessary) to the Management.
• To understand the root cause/ background of any supply constraints and issues, follow-up with respective stakeholders on the actions and timelines and work closely with the SCM team to resolve the issues.
• Support the constraint process and is pro-active in driving problem-solving initiatives and help set up corrective measures as and when required.
• Work closely with Local SCM Team to prepare and report any out-of-stocks projections in local markets.
• Oversee the supplies arrangement of inbound shipment from manufacturing site and distribution center in Europe and Japan to Asia region.
• Ensure the overall SCM processes and timelines are being adhered strictly by all related SCM & Cross-Functional Teams.

Integrated Business Planning (IBP)

• Support the development of IBP activities and drive process standardization and optimization across all Regions.
• Perform in-depth analysis and prepare IBP reports with the focus on major product families, supply constraint, growth rate in alignment with sales and financial projection.
• Identify gaps, business risks and communicate/ escalate to key stakeholders accordingly.
• Collaborate with and drive multi-disciplinary teams in executing projects/ processes with excellence and expediency.
• Responsible in identifying and mitigating issues with regards to change management.

KPI Management

• Coordinate and ensure data from respective stakeholders/ functions are provided in a timely manner.
• To generate, develop and prepare reports and presentations for communication to relevant stakeholders.
• Provides analytical support to SCM projects and/or dataset to enhance supply chain efficiency.
• Streamline current reporting into new trackers and/or PowerBI dashboards that cater to the business needs.
• Support data validation, implementation of new process and provides documentation (e.g training materials/ work instructions) on newly developed trackers and dashboards.
• Support the alignment of any new KPIs to be measured and ensure standardization across the Regions.
• Senior Data Analyst - Inventory and KPI Management 

Others

• Implement new process improvements for SCM Asia.
• Support any ad-hoc activities, initiatives, and projects under SCM Asia Control Tower.
• Perform other duties as assigned.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare Domain Project.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Solid experience in managing projects
• Experience in supporting Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Your contribution to something big  

• Work with data, analyze diverse datasets to understand sales, drive optimization and improve business strategies 

• Participate in analytics and data projects that are integral to sales & trade marketing business 

• Support to develop custom data models and algorithms 

• Prepare reports and utilize PowerBI for data visualization 

• Assist in other ad-hoc analytics projects 

Job Description

The Security Engineer is responsible for the implementation of IT security solutions. He reports to the Head of Deployment. The Security Engineer manages the project implementation activities according to the customer's sales cycle. The Security Engineer ensures that customer implementations are completed on time and on budget, meeting the company’s revenue and profitability targets while meeting customer expectations for successful implementation.

Responsibilities:

· Implementation and integration of network and security products

· Documentation of project requirements

· Provide customer service and technical support (24x7 SLA)

· Manage and track the project implementation lifecycle.

· Conduct user training and knowledge transfer

Requirements:

· Have the RIGHT ATTITUDE & APTITUDE

· Hands-on experience with Web Security, DNS, Firewall, SIEM, PAM solutions is highly advantageous.

· Strong analytical, problem solving, communication and interpersonal skills.

· Experience in cybersecurity system integrator environment is an added advantage.

· Higher Nitec, Polytechnics and above in the field of Network, Security System or Cybersecurity.

· Working knowledge of MS Visio and Gantt Chart

· Good knowledge and skill in networking: TCP/IP, firewall, switching, and routing.

· Good knowledge and skill in operating systems and virtualization.

· Willingness to work after office hours and standby during weekend due to support and project implementation requirements.

· Fluent in written and verbal communication skills

· A good knowledge or strong interest in IT Security.

· CISSP or CISA or equivalent certification would be beneficial.

Other Requirements:

· Singaporean – Due to nature of the projects which may need clearance.

· Able to work independently at customer’s premises.

· May be required to travel overseas as and when (Projects/Training).

· This is not a remote work job role due to the nature of project implementation at customer site.

· Fresh graduate with relevant IT education background are welcome to apply

· Associate Role will be given to the fresh graduate due to experience.

Remunerations:

· Basic Salary

· Annual Leave

· Birthday Leave

· Mobile Phone Claims

· Medical and Dental Claims

· Performance Indicators based on Incentives.

· All other company expenses would be based on claims.

· Taxi or Grab claims