Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.

• Perform impact analysis of enhancement requests on existing processes.

• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.

• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.

• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.

• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.

• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.

• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.

• Prior experience in implementing or managing an ALM Risk System would be an advantage.

• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.

• Knowledge of machine learning and AI usage would be useful.

• Strong inter-personal, communication, presentation, analytical and problem-solving skills

• Proficient in SQL and Excel

Our client is from FMCG industry. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 years experience in FP&A
• Experience in manufacturing industry / Costing and BOM exposure is highly preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Responsibilities

• Manage and upkeep the Enterprise and Regional LAN and WAN network infrastructure, including Firewalls, Routers, Switches, Access Points, Identity Service Engine, and other campus network enabling technology and appliances.
• Manage and upkeep the regional datacenter, ecommerce production, UAT/DR and SIT network, including Firewalls, Routers, Switches, Load balancers and VMware DC appliances.
• Activities can include device management lifecycle, inventory documentation, budgeting, capacity and performance planning and other compliance and security fulfillment.
• Able to translate user or business requirement into technology solution. Execute changes according to standard solution templates and established change control. Customer and service centric and able to communicate concisely and clearly with non-IT-savvy users.
• Participate in network service recovery to reduce system downtime and impact to internal users and external customer. Possess analytical and problem-solving abilities and able to work independently but knowing when to escalate. Participate in on-call duty and provide 24/7 support across regional footprint.
• Should have strong knowledge of ITIL framework and IT service management concepts.
• Experience in INC and CRQ queue and SLA management, continuous improvement and support shift -left.

Job Requirements

• Degree in Computer Science, Computer Engineering, Information Technology or relevant qualifications
• More than 10 year’s relevant working experience in managing large, networking/security platform. Banking experience preferred but not mandatory.
• Strong technical analytical and engineering competencies with hands-on experience in managing routers, switches and firewalls, Identity related technologies and WAN Transport. Up-to-date hands-on experience on technology products and platforms from Cisco, including Wireless, DNAC and APIC/ACI, Prime Infra, and Fortinet and Checkpoint, VMware NSX-T and F5.
• Familiar with WAN routing protocols, QOS, COS and experienced with Telco’s business and operations, micro-segmentation, Content Delivery Network, 3-layered hierarchical and spine-leaf architecture and cloud networking.
• Working experience on emerging technologies such as SASE, Software defined Network, WAN and Access desired.
• A good team player with a strong sense of ownership, self-motivated and able to work with little supervision and collaborate with peers to fulfil network deliverables.
• Meticulous, energetic, resourceful and inspirational. Possess strong written, documentation and effective communication skills and ability to collaborate with diverse stakeholders. Thought leadership and influential skills to be able direct and build a higher performance team, steer and manage goals and deliverables.
• Working experience on scripting and network automation will be a bonus.
• Familiar with IT ticketing tool such as Remedy ISM and network management tools.

• Learning and good career development opportunities
• Good collaborative team-based environment

About Our Client

Our client is a global provider of marine transportation and is committed to providing world class offshore service vessel provider to its customers. With the expansion, the business is looking for a team player, proactive treasury analyst to support its growing business objectives.

Job Description

• Responsible for daily treasury operations and cash management activities including deposit placements in financial instruments to maximize returns for the company.
• Manage the company's cash flow by working closely with internal stakeholders in forecasting cash needs, ensuring that sufficient funds are available to meet financial obligations.
• Identify payment failure via Root Cause Analysis, rectification, and payment reissue methods.
• Work closely with AP and AR functions across all internal stakeholders
• Support month-end closing activities
• Monitor and manage loan draw-downs and repayments.
• Implementation of treasury initiative projects as and when required.

The Successful Applicant

• Minimum 3 years of experience in Treasury experience. Individuals with TMS SAP experience will be beneficial
• Diploma or Bachelor's degree in Accounting/Business/Finance
• Proficient in MS Excel, ability to manage data
• Exposure to ERP accounting systems or Treasury related systems will be beneficial eg. TMS SAP
• Conscientious and meticulous, good organisational skills, independent
• Driven, ability to work under pressure and meet tight deadlines
• Curious learner, committed and good learning attitude

What's on Offer

• Attractive remuneration & package
• Challenging and rewarding role with good career prospects
• Stable and rewarding career with good team environment

Contact

Swee Kee Chu (Lic No: R21103443/ EA no: 18C9065)

Quote job ref

JN-032024-6363640

Phone number

+65 6416 9889

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

2 year contract

Asia square

1. Act as the company´s security and crisis management focal point towards key stakeholders.
2. Responsible for crisis and business continuity (BC) management deliveries, including Response Plans, Analysis, and Training and Exercises for Incident Management and Business Continuity Teams.
3. Responsible for security deliveries, including Security Risk Analysis, Security Plans, checklists and verifications for offices, operational sites and expatriate accommodation.
4. Provide input for security and emergency related Country Information sites used by travelers to the various offices in the region.
5. Promote and monitor compliance with external regulators and internal security and emergency response governance.
6. Maintain day to day regional situational awareness overview within security and crisis management for the region.
7. Maintain close and proactive dialogue with Business Areas to identify needs and prioritise task deliveries in the region.
8. Drive an integrated approach to security, encompassing the physical security, personnel security, and cyber security disciplines.
9. Drive an integrated approach to emergency preparedness in the region, bridging the relevant response organizations, seeking for standardization and mutual support.
10. Collaborate with other regional leaders to ensure unified approach and prioritised tasks within Security, crisis, and continuity management.

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Responsibilities:

Financial Modeling:

• Develop and update financial models to assess the performance and viability of retail operations across key SEA countries.
• Conduct investment viability analyses for different store types and formats.

New Store Financial Analysis:

• Perform financial analysis and due diligence for new store proposals from each country's real estate team.
• Customize financial models and align key assumptions with stakeholders to aid senior management decision-making.
• Prepare investment parameters to guide decision-making processes.

Financial Reporting:

• Collaborate closely with the Finance team to produce regular investment reports and dashboards.
• Monitor store performance against targets, identify significant trends, variances, and improvement opportunities.
• Offer recommendations to optimize financial outcomes and achieve business objectives.

Budgeting and Forecasting:

• Support the annual budgeting process by coordinating capex requirements with new store expansion plans from each country.

Cross-functional Collaboration:

• Engage with various departments, including operations, marketing, HR, Supply Chain, Merchandising, and Finance.
• Gather and validate data, ensuring alignment of financial goals with operational strategies.
• Act as a bridge between real estate and other departments to ensure financial factors are considered in decision-making processes.

Requirements:

• Bachelor's degree in Finance, Business Administration, or related field is a must. Advanced degrees or professional certifications such as CFA (Chartered Financial Analyst) are highly valued
• Proven experience in financial analysis, with a minimum of 3 years of relevant working experience
• Experience in developing financial investment models is essential
• Strong proficiency in financial modelling and forecasting techniques

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Roles & Responsibilities:

• Collaborate with Business Stakeholders to identify and suggest new systems and improvements to align with the strategic and operational objectives of the business units.
• Serve as a Finance business partner, closely engaging with Finance to address new business needs, requirements, and inquiries, and oversee the Finance project portfolio.
• Conduct thorough requirements gathering and analysis, documenting Business Requirements and engaging in configurations and setup tasks as necessary.
• Take ownership of project delivery, encompassing initiation, planning, execution, monitoring & controlling, and closing stages. This includes managing resources, stakeholders, timelines, costs, risks, scope, quality, and communications with project sponsors, business users, vendors, and team members.
• Strategize and coordinate end-user testing and training for system enhancements and implementations.
• Deliver status reports and provide project updates to Project Stakeholders, including Senior Management.
• Lead or participate in the data analytics journey, collaborating closely with the business to identify opportunities for leveraging data insights and foresights. Offer guidance and input on data extraction within various Finance systems and contribute to data governance and security discussions.
• Supervise the resolution of Finance-related issues by monitoring the performance of Level 2 support vendors.
• Facilitate access rights requests and reviews for Finance modules.
• Engage in Disaster Recovery exercises, Audits, and other Business As Usual activities as required.

REQUIREMENTS:

• Possession of a Computer Science/Information Technology degree or an Accountancy degree coupled with qualifications in Computer Science/Information Technology.
• Proficiency demonstrated through involvement in at least 3 complete SAP implementation cycles within SAP FICO modules, particularly in areas such as Controlling (e.g., Profitability Analysis and product costing), with understanding of integration with Sales & Distribution, Materials Management, and Production Planning modules. Alternatively, a minimum of 5 years' experience in supporting large Finance department IT systems or in Financial Planning and Analysis and Financial Consolidation systems.
• Exceptional organizational skills enabling management of multiple concurrent projects or tasks.
• Ability to effectively influence and lead diverse stakeholders and vendors.
• Established history of success in project management, as well as user and vendor management.
• Strong aptitude in business and requirements analysis, along with excellent verbal and written communication abilities, capable of articulating IT solutions to both technical and non-technical audiences.
• Proficient in working both independently and collaboratively within a team setting.
• Adaptability to changing circumstances and environments, particularly in fast-paced contexts.
• Open-mindedness and proficiency in configuration and setup tasks when necessary.

Please contact Devin Eng at [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1980261

Only successful candidates will be notified.

Job Scope

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers’ inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To ensure that standard operational procedures (SOP) are adhered to.
• To profile accounts based on account types and key priority accounts.
• To demonstrate strong work commitment and work ethics.
• To highlight SOP non-compliance to Team Leaders for correction, corrective and preventive actions.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.
• Able to perform rotating 12hours shift work, 4 days a week
• You should possess at least GCE O Level / Nitec
• 1-2 years' experience in fast-paced Call Center environment
• Security Officer with basic computer knowledge may apply.
  
  
  Special Knowledge or Skills:
  • Pleasant disposition with good communication skills
  • Fluency in a second language
  • Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Business Intelligence & Analytics Senior Analyst

1 year Contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class US Consumer company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives.

Job Description:

We are looking for Senior Analyst, Business Intelligence (BI) & Analytics. Asia Pacific is one of the world’s fastest evolving regions, and BI is a critical role supporting cross functional teams across a range of therapy areas driving insight-based decision making.

In this role, you will be partnering with commercial, BI and various cross functional teams across AP to deliver analytical insights, design the KPI framework, identifying areas of business opportunities and risks that enable strategic decision making, while driving operational excellence, transparency and strong execution.

They will play a crucial role in supporting tracking of leading indicators of business performance through primary market research - providing inputs on the research design, logistical coordination of workshops and readouts to drive informed decision-making within the commercial organization, this role specifically focuses on forecasting and business planning capability within BI&A CoE.

Key Responsibilities:

Business Forecasting and Planning:

• Develop comprehensive understanding of pharmaceutical business landscape, market dynamics and regulatory environment.
• Build strong understanding of key therapeutic areas and stay undated on latest developments, treatment modalities, emerging trends and provide inputs for forecasting and business planning.
• Act as subject matter expert on forecasting, data analysis techniques, best practices and provide support to internal teams to help streamline analysis, assumption refinement, and scenario planning.
• Develop understanding of the forecasting platform and the patient-based forecasting models
• Evaluates sales forecast data, which may include forecasts provided by the markets and TA as a whole and refine them further with changing business and market conditions.
• Establish regular cadence for forecasting tracking and accuracy measurement, analyzing drivers of variance, and use the insights to refine forecasting approaches, models, and assumptions.
• Develop and maintain data governance standards to guarantee data integrity and implement efficient data management processes and tools to enhance accessibility and usability of data via the various platforms.
• Contribute to building enterprise capability in advanced analytics and drive forward thinking predictive models for legacy brands in partnership with the data science team.

Business Insights & Analytics:

• Gain understanding of key business priorities, identify and gather appropriate data to be analyzed, employ best in class analytical methods and tools, and generate, deliver, and embed meaningful market insights and recommendations.
• Surface opportunities and risks against plans based on sound analytics and insight generation, lead efforts to benchmark and assess competitive intelligence data, identifying key differentiators and competitive advantage.

Business Engagement & Partnering:

• Work with cross functional stakeholders within the business including Marketing, IT, Finance, Global /Local BI, regional commercial excellence to deliver cohesive view of the market, including the opportunities and risks.
• Proactively build strong connections and foster collaborative relationships with commercial teams including sales, marketing, and commercial excellence to drive insight-based decision making.

Vendor Management:

• Ensure optimal use of existing platform functionality and strategic review of emerging capabilities.
• Manage relationship with external data providers to ensure continuity of service and assess new offerings.

Qualifications

Experience and Skills:

• Bachelor’s degree in business, finance, science or equivalent
• Minimum 2 years of business intelligence, data visualization or equivalent field is required.
• Expert proficiency in Microsoft Excel with deep experience in complex Excel models and large data sets
• Advanced skills in Power point and presentation skills to concisely and skillfully present market and company data
• Ability to work collaboratively with colleagues across functional areas and markets.
• Self-starter mindset and keen interest in continuous learning and being aware of advances in data visualization, statistical modeling, database design
• Experience partnering with and influencing senior stakeholders.
• Demonstrated ability to synthesize data, interpret data, and process observations into actional recommendations
• Ability to interact with and influence senior leadership teams

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

The role:

You are a hands-on, meticulous individual who possess knowledge on programming skills and algorithm development.

You enjoy working closely with all the relevant stakeholders and translate the operational requirements into effective and efficient solutions. Work as a product development team to collectively manage the product development lifecycle from system design, development testing, and production.

• Support migration of on-premise architecture design for implementation and deployment on AWS, Azure, GCP and/or equivalent cloud platforms.
• Keep abreast with emerging technologies in Security, Encryption, Key Management and Cloud architecture and bring forth culture of novel innovations within the team.
• Adopt best practices, industry standards, design patterns, as well as creativity and experience to develop application architectures and solutions.
• Work with team members to create test plan, perform unit and integration test at factory as part of factory system acceptance.
• Participate in the project implementation and coordinate new installations, designs and migrations for security technology and solutions.
• Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems remotely on the customer's site.
• Monitor compliance to applicable codes, best practices, security standards and specifications for the delivery of security technology and solutions.
• Cooperate and communicate effectively with project manager and coordinate with other project participants to deliver functional solutions and provide assistance and technical support.
• Create and maintain technical documentation for reference and reporting.

Requirements

• Programming skills/experience in C#/Java/NodeJS/Python is a must. Relevant experience in software development for Cloud / Cloud+Hybrid systems preferred.
• Familiarity with virtualisation and container technologies like Nutanix, VMWare, OpenStack, Docker and Kubernetes preferred.
• A team player with strong analytical/ problem solving and communication skills.
• Candidates with experience on Cloud, DevOps and relevant (ISC)² Information Security Certifications are preferred.
• Candidates are expected to have undergone two (2) full product development lifecycles. A series of Product-specific and on-the-job trainings will be provided.

Work location: near Jurong East MRT

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

• MNC, 5 days, West
• Transport provided
• AWS, Bonus, Dental/medial benefits
• Salary up to $5000
• Friendly environment

Responsibilities

• Manage and support business Supply Chain systems and databases including WMS and Business Intelligence
• Develop the script, dashboard, reports and documentation and implement the related projects assigned
• Work closely with internal and external customers to gather requirements, design, configure, implement, support and enhance system solutions and databases that support business process models and data flow for new and existing customers projects in the area of Supply Chain systems.
• Manage the related IT projects assigned.
• Develop script, dashboard and reports
• Evaluate the new technologies, propose and apply them for continuous greater productivity and efficiency improvement.
• Develop user manual, administration guide and policy
• Document business process mapping to business systems

Requirements:

• Possess a Degree in Computer Science, Information Technology, Computer Engineering and equivalent
• Extensive working experience in DBA, database troubleshooting and tuning.
• Experience and good knowledge in Supply Chain Industry
• Working experience in Business Intelligent dashboard and report development and deployment. Power BI development and deployment into Azure Power BI service Experience is preferred.

Interested applicants, please send your resume to [email protected]

Responsibilities:

• Assisting in establishing internal procedures to prevent money laundering
• Assist in all matters concerning financial crimes in coordination with broader AML team
• Complete tasks related to Anti-Money Laundering (AML) such as Know Your Client (KYC) and Transaction monitoring related tasks
• Support the team in administrative related tasks such as updating of internal trackers, creation of manual cases, working on requests coming from law enforcement agencies or regulator etc.
• Ensure compliance and observance of all internal rules, regulations and instructions

Job Requirements:

• Proficient computer skills with a focus on Microsoft Office applications

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Passionate about delivering an awesome customer experience? Want to be a part of one of a company that strives to align your passions and purpose with our mission?

We are looking for an enthusiastic and team-oriented Billing Support Analyst to join the APAC Billing Support team in Singapore. You will be engaging with a talented and fast-moving group of sales representatives and other internal stakeholders daily in support of the order-to-cash cycle for all of our business lines. Beyond effectively resolving and escalating issues, you will also be the face of LinkedIn to our customers and are entrusted to delight them and add value through your interactions.

Responsibilities:

• Provide exceptional billing and invoicing support to LinkedIn customers and internal requesters leveraging email, chat support and occasionally, virtual calls.
• Work within a queue-support model, prioritizing and resolving time-sensitive issues with a high degree of precision and accountability.
• Ensure deliverables are met as per defined KPI performance targets such as case productivity, time in queue, customer satisfaction scores and quality of customer experience.
• Process amendments on customer accounts, contracts and invoices in a timely and accurate manner, in compliance with internal processes.
• Handle complex and urgent issues timely and sensitively, escalating issues with urgency as needed and collaborating with management to drive to resolution.
• Drive and coordinate issue resolution working with cross-functional partners such as accounts receivables, account management teams, tax, legal and other internal stakeholders in APAC and globally.
• Collaborate with global Billing Support teams across different regions and time zones to resolve cases effectively.
• Partner with international counterparts, ensuring alignment and efficiency of global processes.
• Demonstrate strong analytical, problem-solving and communication skills.
• Perform additional duties as required

Qualifications

Basic Qualifications:

• 2+ years of customer support experience dealing with B2B account management
• Business fluency in English and at least one of the following languages: Japanese, Mandarin, or Korean

Preferred Qualifications:

• Experience in billing support or order management in a B2B environment
• Experience with Oracle and Salesforce / Microsoft Dynamics
• Experience working in technology companies and SaaS
• Intermediate knowledge of MS Office (Outlook, Word, PowerPoint and Excel)

Suggested Skills:

• Customer Service
• Order Management
• Investigation
• Communication
• Time management

Job Description & Requirements

We are looking for suitable candidates who are responsible, diligent and meticulous.

Roles & Responsiblities

- Work with managers on manpower requirements, employee relations issues, compensation & benefits matters, key HR initiatives and other HR matters

- Support current & future business needs through development, engagement, motivation and preservation of human capital.

- Design and implement organization structure programme

- Ensure that HR policies & practices are in compliance with prevailing statutory regulations

- Organise employee communication platforms and activities

- Process monthly payroll and statutory related submissions (e.g. CPF, Income Tax)

- Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)

- Handle all matter pertaining to work pass applications, renewal and cancellation

- Ensure timely update of employees’ database, proper filing system and smooth office administration

- Lead and drive projects/activities to support operation teams

- Supervise, train and develop the HR & Admin Team

- Develop and arrange training materials, meeting and courses

- Actively tracking and reporting on available grants issued by the government

- Handles grant calls, including submission and reviewing of grants application.

- Administering project preparation

- Other ad-hoc duties as assigned

Job Responsibilities

• Ensure that operations and business requirements for channels-related initiatives are documented at the early stage of project delivery. Participate actively in requirement analysis and documentation review to better understand and clearly document business and operations requirement for channels related initiatives.
• Define test plan including test objectives, entry and exit criteria for UAT and test design including end to end system workflows. Engage and walkthrough test plan and designs with team to ensure UAT preparation and execution can be performed smoothly. Provide on-going support & guidance in requirement clarifications, test scripts and result reviews and defect reviews during UAT execution. Engage business to review test coverage, test scenarios and test results to ensure business and/or operations acceptances is obtained.
• Engage & walkthrough impacts of change with Operation Implementation team to ensure process and people readiness for quarterly release and project initiatives.
• Provide consultative role for post implementation support to provide prompt issues management including investigations and resolutions of customers’ queries, feedbacks, issues & complaints.
• Provide backup or secondary role in production parameter maintenance activities, production key custodians activities and Disaster Recovery activities.

Job Requirements

• Good knowledge / understanding of retail operation processes & system capabilities / functionalities
• Possess Retail system knowledge
• At least 4 years of relevant working experience in Retail Operation units will be an advantage
• Strong analytical skills
• Able to multi-task & possesses leadership traits
• Good interpersonal & communication (both spoken / written) skills

Job Descriptions

• Support day to day operations issues and requests.
• Involve and conduct Disaster Recover exercise.
• Comply with the IT standards and policy.
• Good analytical, technical, and communication skills.
• Quick learner with ability to work within a team or independently.
• Apply a strong knowledge of application development techniques and tools to design, develop, test and implement a wide range of application solutions.
• Investigate issues reported on the application system – to be able to understand user problems & identify root cause (analyse code, run debugger) and apply appropriate fix to resolve the issue.
• Experience in Data Conversions from multiple sources (Flat Files, CSV, ASCII) to AS400.
• Provide services to program new and/or modify existing customized objects.
• Provide production support and to keep downtime to a minimum.
• Provide superior customer service to the client clients, including response to incidents, proactively notifying customers of issues, and assessing and communicating business impact.
• Resolve IT Incidents through resolution and as a point of contact.
• Implementation of software and hardware projects within budget timeline and scope definitions.

Job Requirements

• At least 5 years of experience in translating functional/non-functional requirements to system requirements.
• Knowledge of Python programming is an added advantage.
• Knowledge of BookMaster application is an added advantage.
• Proficiency in IBMi (AS/400) technologies – RPG, DB2/400, CL, SQL.
• Experience and understanding of Production support and Performance engineering.
• Willing to learn new application.
• Strong Technical and Problem-Solving Skills.
• Strong Individual contributor.
• Ability to work in Team environment and client interfacing skills.
• Ability to work in a constantly changing, fast-paced environment.
• Ability to communicate with all levels within the organization in a professional manner.
• Ability to manage and meeting audit requirements.
• Excellent customer service and time management skills.
• Extremely detail-oriented, fast learner and the ability to handle multiple tasks.
• Strong Analytical skills.

Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

• Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyze current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

Solution Design:

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

Requirements Prioritization:

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering techniques, documentation, and modeling tools.
• Knowledge of business process modeling and improvement methodologies.
• Knowledge of Agile methodologies is often beneficial
• Ability to create clear and concise documentation
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
• Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Roles & Responsibilities

We are a leading security services provider committed to delivering excellence in every aspect of our operations. As part of our continuous growth, we are seeking a dynamic and experienced Operations Manager to join our team.

• Supervise, review, and enforce established operating procedures by the on-site teams to ensure efficiency and adherence to company standards.
• Monitor work processes and performance of on-site teams to achieve service excellence and ensure quality performance.
• Maintain accurate records of daily/weekly/monthly rosters, attendance, leave schedules, and duty schedules.
• Ensure staff adherence to company policies, procedures, and code of conduct, while effectively communicating and implementing company directives.
• Ensure manpower deployments comply fully with both MOM & PLRD regulations.
• Engage with clients to address feedback in a timely and efficient manner, attending monthly security meetings as required.
• Assist the Division Head in managing manpower, equipment, and other resources to optimize on-site team operations within budget constraints.
• Provide effective leadership to the operations team, including training and supervision of team members.
• Direct and coordinate overall activities in the operations center, including planning, deployment, and tracking of security operations.
• Act as the focal point for security incidents, preparing reports, taking follow-up actions, and informing the management team.
• Contribute to short and long-term organizational planning and strategy as a member of the management team.
• Build strong relationships with clients, regulators, and other stakeholders.

Skills & Requirements

• Diploma/Degree from recognized institutions.
• Candidates with experience as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) are highly encouraged to apply.
• Proven leadership experience managing teams across different geographical locations.
• Self-motivated individual with a drive for continuous improvement.
• Strong team player with a high level of initiative and resourcefulness.
• Excellent communication skills at all levels.

Recognition & Award

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

Senior Investment Analyst

Location: RAFFLES PLACE

Working days: 5 days (Mon - Fri)
Working time: 9am to 6pm
Salary: $8000 to $12000

Job Responsible:

• Analyze financial markets and industry trends, including macroeconomic environment, industry trends, and company performance.
• Conduct independent investment research, including evaluation of potential investment opportunities and modeling analysis.
• Assess the risk and return of investment portfolios and provide corresponding investment recommendations.
• Monitor the performance of investment portfolios and adjust investment strategies in response to market changes.
• Collaborate closely with other investment team members and management to develop and execute investment strategies.
• Participate in internal and external investment decision-making meetings and provide professional investment advice and reports to management

Requirement:

• Master's degree preferred in finance/ statistics/ economics or related fields.
• Minimum 4- 8 years of relevant experience as a buy-side research analyst preferably with a verifiable documented track record of strong stock picking performance, capable of independently conducting industry research projects.
• Holder of CFA and/or CPA highly preferred.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Allegis Group is the global leader in talent solutions, focused on working harder and caring more than any other provider. We'll go further to understand the needs of our people – our clients, our candidates, and our employees – and to consistently deliver on our promise of an unsurpassed quality experience. That's the Allegis Group difference, and it's consistent across every Allegis Group brand. We exist to create significant opportunities for people – the employees and the leaders – that, day by day, shape our world.

The Human Resource (HR) Analyst will collect, compile, and analyze HR data, metrics, and statistics, and apply this data to make recommendations related to recruitment, retention, and legal compliance. The HR Analyst plays a key role to leverage and optimize people data and reports to provide insights. This role is an analytical role that will enable the APAC HR Team to meet the requirements to conduct both internal, external and statutory reporting.

Responsibilities:

• Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government labour statistics, competitors’ practices, and other sources.
• The role will look at various data indicators and inputs such as employee relations, Work, Health and Safety, Visas and Immigration, Gender Reporting, People Data, Remuneration, Pay and Conditions, and ad-hoc requirements.
• Analyses data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.
• Assist HR leads to prepares reports of data results, presenting and may be involved in explaining findings to senior leadership.
• Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.
• Based on metrics and analysis, makes recommendations for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance.
• Ensures compliance with data privacy regulations and best practices.
• May guide and/or assist with performance, benefit, and compensation review and evaluation processes.
• A key element of the role will be administration and expertise in ensuring HR Systems are being utilized at optimal levels and supporting the HR communication ecosystem.
• The role requires proactive approach to understanding business requirements and relationship building and partnering with the HR team to deliver on key priorities, projects and BAU elements.
• Performs other duties as assigned.

Requirements:

• Bachelor’s degree in human resources, business administration or statistics.
• Professional certification in data analytics will be an added advantage.
• Minimum 3 years of relevant experience
• Experience in People systems administration, data analysis, and reporting.
• Proficient in working with HR systems, such as PeopleSoft or similar platforms is highly desirable.
• Strong interpersonal skills as relationship building are key.
• Strong in MS excel and data visualization tools (e.g. Power BI).
• Familiarity with statistical analysis techniques and people analytics methodologies.
• Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.
• Strong critical thinking skills is essential.
• Ability to “connect the dots”.
• Understanding of People processes and practices, including talent acquisition, retention, performance management, compensation, and employee engagement.

Job Description

• Assist to document the detailed requirements in line with bank standards
• Understand existing technology landscape with a view to delivering seamless integration
• Ability to think out-of-the-box, engage with stakeholders to streamline system and operational processing.
• Work with various operational teams to establish new procedures as needful
• Work under the supervision of senior FBB, the SAs and Architects to ensure full understanding of BRD is conveyed
• Perform requirement traceability matrix against BRD and FSD
• Review and confirmed list of capabilities against BRD
• Manage the change process within the analysis phase
• Review and signoff functional specs prepared by various SAs
• Review test cases with SIT testers
• Provide support for SIT/UAT
• Provide support on product incident investigation and resolution

Requirements:

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work under the supervision of senior FBA and solution architect to derive final solution
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request.

As a Building and Security Manager, you are expected to :

• Provide professional property and safety management for the Hotel and Shopping Complexes
• Supervise, manage and control a group of Security personnel within the guidelines to create and preserve an environment where the employees, guests and property are safe and well-protected.
• Liaise with operations departments in matters related to allegations of loss, theft and injuries, to carry out investigation upon occurrence of incidents.
• Provide training to the Security personnel in ensuring high standard of proficiency in staff performance
• Implement and review workplace safety and health policies
• Keep abreast of updated regulations, laws and technologies

Requirements :

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Protective Services & Management or equivalent.
• Possess valid Fire Safety Manager certificate and is a registered Fire and Safety Manager with SCDF
• With track records as building and security manager in hotel industry, excellent knowledge of security protocols and procedures, Excellent leadership and communication skills.
• At least 5 years of working experience in managing the security and safety of the hotel and shopping complexes, and car park facilities
• Preferably Managers specializing in Securitive and Protective Services.
• Applicants have experience worked under the Managing agent of a building complex and hotel. Those with knowledge of MCST functions and Strata Title Act will be at an added advantage

Job Responsibilities :

• Support Japanese expatriates' relocation and benefits matters.
• Employment Visa matters, eg. Work visa / Dependent visa application, renewal, cancellation.
• Manage and assist in expatriates' housing contracts and education related matters.
• Assist the expatriates with their queries when needed
• Act as a liaison with HR in Head Office pertaining to confidential information and any other admin matters.

Job Requirements :

• Degree or equivalent
• Proficient in MS Office, especially Excel
• Working knowledge of Singapore's work pass requirements/framework is an added advantage
• Meticulous, with strong attention to details and ensuring accuracy in data management and across all assigned tasks.
• Team oriented; teamplayer and able to collaborate with multiple stakeholders and establish smooth processes and partnership.
• Communication skills in a global environment; knowledge of Japanese would be valuable to liaise with Japanese counterparts in HQ as well as to understand materials from HQ.
• Candidates with working experience in Japanese companies is a plus, but not essential.

IT Business Analyst

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $8,500 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

What To Expect:

• Partner with the users' business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case.

• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions.

• Work with project teams to develop user stories, functional/technical specifications and acceptance criteria.

• Evaluate and recommend suitable technology while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems).

• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment.

• Where Agile methodology is adopted, to lead and participate in Agile practices and ceremonies.

• Good to have: AWS cloud certifications and hands-on experience with AWS cloud environment.

How To Succeed:

• At least 3 years of working experience in IT business analysis, application solutioning design and testing.

• Participated in at least one full software or product development cycle, preferably using Agile Methodology.

• Strong analytical, conceptualization, and problem-solving skills.

• Good communication skills with the ability to pitch ideas and influence.

• A driven and motivated personality with an inquisitive mind.

• Ability to learn and apply.

If you are excited about this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J44048" in your email subject for faster processing.

All job applications will be processed with strict confidence, and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781