To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

Our client is a global provider of intelligent automation and integrated security management solutions.

• Assist the project team with documentation, report drafting, and coordinating project tasks.
• Participate in the system design, technical development, and implementation phases.

Requirements:

• ITE in Electrical or equivalent
• Minimum 3 years of experience in Security System Installation.
• Good understanding in computer, network, security, ELV and electrical system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• As part of the Enterprise Analytics delivery team, the position will be responsible for the delivery of Enterprise Technology solutions, managing the quality of functional delivery and ensuring the implementation of agreed functional capability
• Good business domain knowledge in Enterprise Analytics
• Plan & collaborate across different application teams to manage technical and functional dependencies of the solution
• Collate, understand and finalize functional and technical requirements
• Provide status update related to technical delivery to Project Manager (PM)/ Program Manager on functional deliveries
• Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc
• Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

Key Requirements

Technical Skills & Experience

• Good track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility
• Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Experience in banking industry preferred
• Experience in implementing large-scale, highly available applications or other large project implementation
• Experience in service-oriented technologies
• Proven result-oriented person with a focus on delivery
• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience
• Good understanding and experience in software development cycle
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills

Education

• Bachelor's degree in computer science, engineering or similar domain
• Related professional/technical qualification will be advantageous although not mandatory

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Responsibilities:

• Manage post-sales activities for Cybersecurity or Network Performance Monitoring products.
• Participate in large-scale project implementations, both locally and regionally.
• Deliver on-site implementation services, including testing, deployment, and documentation.
• Provide technical support to ensure customer satisfaction.
• Analyze and address customer inquiries by troubleshooting and researching existing knowledge base articles and known issues.
• Be on standby for 24/7 maintenance support calls.
• Communicate issues clearly and concisely.

Requirements:

• Bachelor’s degree or diploma in Cyber Security, Computer Science, Computer Engineering, or a related field
• 1-2 years of relevant experience in the IT industry, providing network support and administration
• Knowledge and experience in networking, including routing and switching technologies
• Possession of CCNA or CCSA certification
• Ability to work both independently and as part of a team
• Strong work ethic and eagerness to learn about new technologies
• Polite demeanor with effective communication skills for client interactions
• Strong analytical abilities and good troubleshooting skills
• Willingness to work extended hours and be on standby
• Excellent interpersonal and communication skills
• Self-motivated and independent.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 2 - 4 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Office buildings, libraries, etc

Relief Night SO

Nearest MRT: Woodlands/ Downtown

Working hours: 7.15-7.15 / 7.30-7.30 (12 hours shift)

Permanent Night SO

Nearest MRT: Buona Vista

Working hours: 7-7 (12 hours shift)

////////////////////////////////////////////////////////////////////////////////////////////////////////

1. Works in a Commercial environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate)

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

For more information, please call the office at 9139 3211 (AMELIA) OR Email to [email protected]

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

About Certis
We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.
We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis
If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.
At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.
We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Roles & ResponsibilitiesJob Overview:
The Senior Manager will lead and oversee digital transformation initiatives across the organization, collaborating with cross-functional teams to drive process improvements, enhance operational efficiency, and implement innovative digital solutions. The role involves managing projects from conceptualization to execution, promoting awareness, and providing training to ensure seamless adoption of new technologies and processes.

Key Responsibilities:

• Lead the end-to-end management of digital transformation initiatives, from ideation to implementation.
  Collaborate with Operations, HR, and Quality Management teams to identify areas for digital improvement and innovation.
• Develop and manage project plans, timelines, deliverables and budgets to meet key milestones.
• Design, develop, and maintain int
• ractive dashboards using Power BI (or similar tools) to provide insights and enhance decision-making.
• Provide training and support to employees for navigating organizational changes associated with digital transformation efforts to optimize workflows and productivity.
• Conduct in-depth analysis using statistical methods to uncover trends and translate them into actionable recommendations.

Skills & Requirements

• Bachelor’s degree in Engineering, IT, or a related field.
• Minimum 5+ years of experience in digital transformation, project management, or process improvement across multiple departments.
• Proficiency in data analytics tools (Power BI or equivalent) and experience creating interactive dashboards.
• Experience with manpower rostering, workforce management, and process optimization.
  

Recognition & Award

What you can expect from us:Work on world-class security projects renowned for their safety, reliability and efficiency

• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Office buildings, libraries, etc

Permanent Night SSO

Nearest MRT: Raffles Place/ Chinatown

Working hours: 7.30-7.30 (12 hours shift)

////////////////////////////////////////////////////////////////////////////////////////////////////////

1. Works in a Commercial environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate)

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

For more information, please call the office at 9139 3211 (AMELIA) OR Email to [email protected]

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Duties and Responsibilities:

• Monitoring and Coordination: Constantly monitor multiple systems, including surveillance cameras, alarms, radio communications etc.
• Provide 1st level desktop, network and application support.
• Emergency Response: Respond promptly to emergencies, incidents, or alarms by assessing the situation, dispatching appropriate personnel or resources, and coordinating response efforts with relevant stakeholders such as emergency services, law enforcement, and medical personnel.
• Communication: Maintain clear and concise communication channels with field personnel, colleagues using various communication devices and platforms, including two-way radios, telephones etc.
• Manage and supervise the deployment of security officers across all sites utilizing CCTV and Attendance Systems.
• Ensure accurate attendance records are maintained and appropriate actions are taken for absenteeism and lateness etc.
• Administer security systems and monitor CCTV feeds, responding promptly to incidents as required.
• Participate in ad-hoc projects and assignments as needed.

Requirements:

• Minimum of 5 years of experience in the security industry, preferably holding a Security Supervisor (SS) rank or above (SSO Rank can be considered) with at least 2 years of Command Centre Operations experience.
• Ability to work independently and in a team environment.
• Attention to Detail: Strong attention to detail and accuracy in recording information, following protocols, and adhering to standard operating procedures are necessary to ensure the reliability and integrity of data and communication processes.
• Overall, a Command Centre Controller plays a pivotal role in maintaining safety, security, and efficiency within an organization by monitoring, coordinating, and responding to various events and emergencies in real-time.
• Understanding of operational and security management principles and procedures.
• Excellent communication and interpersonal skills.
• Strong team player with effective management, communication, analytical, and problem-solving abilities.
• Proficient in using Microsoft Office applications (e.g. excel, word & power point).
• Good knowledge of CCTV systems and computer operations.
• Keenness to learn and adapt to new technologies and procedures.
• Must be able to work either Day or Night Shift.

Benefits

• Flexible working hours
• Work from home
• Uncapped earning

You will be expected to:

• Canvasing for new customer
• Account Management
• Prepare job ads to attract applicants
• Shortlist and Screening of candidates for interview.
• Coordinate interview arrangement and ensure candidates are well prepared.
• Ensure sales closures to achieve personal commission.

Requirements:

• Min Diploma qualification and above
• Able to work independently and remotely when required
• Certificate of Intermediaries License (CEI) is a MUST to be able to conduct EA work.
• Relevant experience in recruitment agencies is a MUST ( 2-3 years)

Interested parties who wished to apply for advertised role, please send your full resume to [email protected]

We regret that shortlisted candidate will only be notified.

• ensure at all times that fire safety requirements contained in the Emergency Response Plan are complied with;
• supervise the maintenance of all fire safety works in the premises;
• ensure at all times that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code;
• conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises;
• prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises; (ii) conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner;
• ensure that all occupants are familiar with the means of escape located within the premises;
• prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;
• train the occupants in the premises in first aid, firefighting and evacuation in the event of fire or other related emergencies;
• co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies;
• supervise the operation of the Fire Command Centre in the event of fire or other related emergencies;
• conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for those premises;
• prepare and implement the Arson Prevention Plan for the premises;
• notify the Commissioner immediately upon the occurrence of any fire incident in the premises;
• organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment;
• carry out such other duties as the Commissioner may require.

• Carry out regular building inspection according to Quality Control Procedures
• Carry out regular inspection on tenanted premises and tenanted buildings according to Authority requirements
• Prepare reports and summary of inspection to respective FOMs and the authority
• Liaise with BCA, or other agency on building issues / clarification when required
• Provide technical advices on solution / proposal / cost estimate to the site operation team & project management team when required

Job Requirements:

• Diploma/Degree in Civil Engineering / Structural Engineering / Building Services /Mechanical Engineering / Electrical Engineering
• 2 years of relevant experience in Building Maintenance; Construction Projects as Quantity Surveyor or Building Inspector
• Certificate on Building Inspection / Façade Inspection is advantageous

Job Description:

• Perform environmental control/enforcement support to the team.
• Monitor and verify that environmental impacts are kept to a minimum during the planning and design and construction phases of the project.
• Prepare and submit a Site Environmental Control Programme and Site Environmental Control Reports to the Occupier of the construction site.
• Identify environmental issues and recommend measures to rectify the irregularities.
• Prepare and submit a Site Environmental Control Report to the Occupier of the construction site.
• Organise campaigns, training courses and other activities to develop and sustain the interest of workers in maintaining good environmental health standards.
• Any other duties /responsibilities as assigned by the Reporting Manager.
• Commence date on Jan 2025

Job Requirement:

• Registered ECO (SP)
• At least 2 years of relevant working experience
• knowledge of all relevant environmental policies, legislations, and guidelines, independent, with strong discipline and accountability.

Job Description

The Technician will:
• Carry out all emergency repairs to all technical equipment related to the individual’s skill and experience level.
• Perform preventative maintenance and condition monitoring programs.
• Perform general repairs and maintenance to all plants and equipment based on skill and experience level.
• Control and monitor all Engineering supplies and assist in inventory procedures.
• Assist in the administration of the department by completing the necessary forms, documents, log books, and computer print-outs in a timely and accurate manner as directed.
• Do preventive and overhaul maintenance.
• Review daily log book, rectify or follow up on all items left unsolved from any previous shifts, and discuss the same with the Supervisor/ Chief Engineer.
• Be responsible for the correct operation of the physical plant and all Engineering facilities of the entire property in accordance with established policies and procedures, maintenance program, and operation schedule.
• Undertake all necessary repairs in his section ensuring maximum utilization and minimum breakdown of assigned equipment.
• Be responsible for writing on the backside of work order, assumed reason for breakdowns/replacements.
• Give daily Associate reports to the Supervisor/ Chief Engineer.
• Keep the Supervisor/ Chief Engineer informed of inoperative equipment, the progress of work, possible delay, job performance, issues, discipline, and any discrepancies within his crew.
• Keep a close watch on spare parts/supplies required and advises Supervisor/ Chief Engineer of reordering in advance to ensure that replacement parts/supplies are always readily available.
• Maintain records relating to utility costs throughout the property.

And the rest of the time, Technician will
• Perform other duties and functions as may be assigned by the Supervisor/ Chief Engineer from time to time.
• Participate in any Engineering initiatives and projects.
• Perform any ad-hoc duties assigned.

KEY QUALIFICATIONS

What it takes to be a really great Technician
• Vocational School or A Diploma
• Minimum 2-4 years of relevant experience preferred
• Good command of English is required; Additional language is an asset
• Ability to remain calm and courteous in demanding situations
• Ability to work under own initiative in a highly pressured environment
• Ability to develop relationships with 3rd parties and the property teams
• Capacity to read situations, understand environments and respond accordingly
• Someone who is a good team player, honest, details oriented, neat and tidy
• 5 Days work week

Job description

Responsibilities:
• Identify potential customers, initiate customer visits, perform site surveys, prepare sales proposals, quotations and contracts, follow up and engage in negotiations with customers.
• Build customer relationships, support customers' project requirements and enquiries.
• Source new projects and markets to achieve sales targets set by our Company.
• Coordinate with internal and customers in scope of work and project executions, responding to customer requests, clarifications and resolving any issues with customers.
• Prepare and submit tax invoices, progress claims and statement of accounts to customers.
• Maintain Company website, marketing materials and organize marketing initiatives
• Identify new market trends, business opportunities and generate monthly reports
• Maintain records for annual accounting and ISO audits.

Requirements:
• Diploma and above
• Fresh graduates are welcome to apply.
• Possess own vehicle.
• Understand architectural and structural drawings, and AutoCAD will be an advantage.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are looking for an amazingly well-rounded Operations Analyst to join us in growing our business of our FinTech Product the “Sleek Business Account” in Singapore. You will be responsible for ensuring the efficiency of business operations as well as assisting in setting strategic goals for the future eg., Customer Activation, MAU Growth, Growing Customer Base & Average Revenue Per User (ARPU).

You will have a passion for understanding business owners, and an ability to creatively articulate the problems that keep them up at night. You will be skilled in translating these deep client insights into attractive solutions, compelling calls to action, and ultimately stunning business results. You should have excellent customer relationships and communications skills, have a flair for marketing, and love to problem-solve and think on your feet. You will be an enthusiastic team player, excited about the role you can play in growing Sleek’s Fintech offerings to be trusted and well-loved solutions for entrepreneurs and business owners in Singapore and beyond.

Position Duties

• Support ongoing operations to manage & enhance Sleek’s FinTech Product “The Sleek Business Account (SBA)”
• Assist the FinTech Lead in ongoing Project Management with Compliance/Operations/Product & Tech teams to ensure customer centricity; maintain internal project management tools (RAID logs etc)
• Own & document product requirements for ongoing enhancements & track their delivery with Product/Tech Teams
• Track customer feedback/ issues & manage triage with Product/Tech & FinTech partners
• Perform market research to ensure SBA’s competitiveness in Singapore
• Own weekly reporting on customer onboarded, transactions, revenues & MAU’s
• Support reconciliation & transactional operations
• Support FinTech Lead on running quarterly Voice of Customer (VoC) panels to achieve user growth

• Bachelor's Degree in Banking/Finance/Engineering or similar
• At least 3 years of relevant experience in Banking/Financial Services/FinTech or Consulting Space
• Knowledge of B2B payments/ FinTech industry/ Financial operation is an added advantage
• Excellent interpersonal & communication skills
• Existing Financial operations experience (reconciliation, data analyst)
• Existing Project Management or Agile experience (requirements documentation, sprint cadence)
• Detail oriented; able to quickly analyze large volumes of data via Excel/Google Sheets and present analysis in a coherent manner
• Able to commence immediately/ within short notice period

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• Performance Bonus
• Work From Home
• Flexi Health Care

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient. 

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise. 

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission! 

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money. 

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance

• Proactively contribute to, own, create, track key metrics and results  for your product team, keeping them accountable throughout the quarter

• Support senior analysts by conducting research, preparing reports, and visualisations

• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother

• Building the framework for managing risk, customer and payment agent experience

• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights

• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to: 

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!

• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.

• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

Project Analyst (Business Management Support)

· Bachelor Degree in a related field

· Proven experience in strategy development, business management, and financial analysis

· Spearhead the department’s internal communication and engagement plan - assist in the planning, execution, and/or coordination of meetings, forums, and/or internal events. Responsible for regular and ad hoc senior management reporting and presentations

· Monitor and report on key performance indicators (KPIs) to track business and operational performance, and identify areas for improvement

· Oversee smooth functioning of day-to-day administrative activities with support of the department's Executive Assistant

· Support orchestration and delivery of governance mechanisms ensuring that appropriate decisions, forums and documentation are made to support running of department

· Support development and management of comprehensive business plans, including financial projections, budget, workforce and risk assessments, to support decision-making processes

· Provide leadership in project management, monitoring progress across departmental portfolio and applying corrective actions

Requirements:

· Project management experience, demonstrating the ability to lead cross-functional teams to successful project completion

· In-depth knowledge of financial markets, investment products, and regulatory frameworks

· Proficiency in data analysis tools and software for strategic decision support

· Proficient in MS Office applications such as MS Word, Excel, PowerPoint, SharePoint, and JIRA

About ACP

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, creating test cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• COTs Products: Lead outreach and qualifications, follow-up communications and salesforce database management
• Assist in any other duties as required by the supervisor

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

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Main Responsibilities

• Responsible for build activities to design, implement, and maintain core solutions within SAP systems and with other enterprise applications in Finance domain in TR APAC.
• Require a deep knowledge of SAP Finance and Controlling, as well as a strong grasp of enterprise architecture and integration principles.
• Support on demand assessment and analyze the impact of new solutions on Business and IT processes.
• Focus on project activities which include planning, effort estimate (internal / external resources), alignment with business leads and key stakeholders, key users, proper communication as well as hands-on work such as solution design, configuration, training, testing activities management, cutover and hyper care.
• Manage D2E (Demands to Enhancements) and ensure the quality of deliverables.
• Lead and drive small and medium-size enhancements for SAP changes, group initiatives, group/Zone application (eg. Group P&L Revamp, Readsoft, CONCUR, MyMarket, Anaplan, Winshuttle etc) and cross function and integration projects
• Work as Level 3 Support to resolve incidents within defined SLA if required.
• Work with SAP Support partner to identify recurring issues and resolve at root cause level.
• Document and transfer knowledge to business on how to resolve recurring issues.
• Coordinate the different actors involved in the project/demands/incidents, from IT to Business.
• Create a positive value-added relationship with all stakeholders.

Qualifications & Experience

• Bachelor’s Degree in Computer Science, Information Systems or relevant fields.
• Minimum 5 – 8 years of experience in SAP end to end implementation, integration and cross services.
• Strong functional and technical experience of SAP FICO and strong understanding of integration with SAP-SD and MM.
• Strong understanding of SAP products and services, including SAP ERP, SRM, SAP related tools and integration with other applications (HIP, API).
• Ability to manage prioritization and multiple priorities.
• Ability to work effectively with people in different zones/cultures.
• Excellent problem-solving capabilities with strong communication skills and teamwork.
• Self-motivation, ownership, driving tasks.
• Proactive, problem solver and influencing skills.
• Ability to listen/decode business needs.
• Ability to handle multiple tasks independently.
• Ability to work within stringent deadlines.
• Excellent communication skills.

The Business Analyst/Project Manager role in corporate technology is a critical function. The team is responsible for requirements documentation, project delivery, program management, domain knowledge, and collaboration with all teams involved in the software development lifecycle. The team covers all post-trade support including all middle office and back office functions: trade capture, position keeping, operations, treasury, finance, compliance, human resources, investor relations, procurement, etc. This particular role will be focused heavily on Regulatory reporting and compliance leading the MAS and supporting the MIFID reporting efforts.

Principal Responsibilities

• Project delivery of corporate technology-sponsored and business-driven projects
• Develop and document business requirements for regulatory initiatives including understanding the regulations and documentation of the interpretation and rules associated with the implementation
• Collaborate with stakeholders to gather, document, and analyse business requirements related to MAS reporting and develop technical solutions accordingly.
• Data analysis on specific requirements for technology projects
• Communication of requirements to development and testing teams
• Developing and enforcing project governance for various initiatives and ensuring consistent communication with stakeholders.
• Prepare comprehensive documentation, including functional and technical specifications,test plans, data dictionaries, and user guides.

Qualifications/Skills Required

• 7+ years of hands on experience with business analysis in financial services
• 3+ years of experience in regulatory reporting space (MAS experience a plus)
• Proven track record of hands-on project delivery experience across the SDLC at an Investment Bank, Software Vendor, Exchange or ATS, or Buy Side Firm
• Experience with development methodologies including waterfall or agile
• Experience coordinating projects across multiple teams / functional areas
• Ability to communicate at detailed levels to development teams and users and executive updates to senior stakeholders.
• Excellent attention to detail, with the ability to identify discrepancies, trends,and potential reporting issues
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and propose innovative solutions
• Ability to thrive in a dynamic, fast-paced environment with an independent/self-starter work ethic

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg.R1871815 (Saravanan)

Responsibilities

• Engage in daily interaction with Petrochemical traders, analysts and external professionals (e.g. data providers/news agencies/analysts and traders in the industry) to identify market drivers and opportunities.
• Maintain information and develop models to provide dynamic analyses of physical demand/supply balances for the key petrochemical products, including plants information, runs, trade flows, tenders and inventories. Focus products include PTA, PX, PP, PE, Naphtha and LPG.
• Stay on top of maintenance schedules for refineries, crackers, petrochemical plants (mainly for aromatics, olefins, and the related derivatives, etc), shipping and other market drivers.
• Develop weekly market reports addressing margins, spreads, forward markets, plants information, and the views about the main market drivers.
• Conduct China macro research and update trading bench on macro events that can shape the balances.
• Backtest trade strategies and provide trading ideas based off fundamental research to the trading bench.
• Ad-hoc analysis on events that affect the oil and petrochemicals space.

Requirements

• Minimum Degree, preferably in Statistics, Mathematics, Chemical Engineering, Financial Engineering.
• Possess strong analytical and communication skills.
• Highly proficient in Excel and other Microsoft applications.
• A good team player who is able to work independently.
• Hardworking and willing to learn.
• Knwoledge in Petrochemical market is an added advantage.
• Able to speak, read and write reports in both English and Chinese languages due to strong presence in Chinese markets and frequent liaison with Chinese counterparts.

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin