We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

We are seeking an experienced IT Business Partner to join the IT team. In this strategic role, you will develop and execute IT strategies that align with the overall business objectives. You will lead and mentor a team of project managers and Technology Business Partners, driving successful project delivery while fostering a collaborative work environment.

Key Responsibilities:

• Strategic Alignment:Develop IT strategies that support the organization's business goals.
• Team Leadership: Mentor project managers and Technology Business Partners, setting clear goals and providing necessary resources.
• Solution Management:Oversee solutions and proposals to enhance Corporate IT services.
• Project Execution: Propose innovative ideas, manage risks, and resolve issues to ensure project success.
• Governance: Maintain project work plans with controls to ensure timely and quality outcomes.
• Customer Relationships:Build and manage customer relationships to achieve mutual goals.
• Vendor Management: Engage and oversee onshore and offshore vendor resources and SLAs.

Key Requirements:

• Bachelor’s degree in business or technology-related field (or equivalent).
• At least 15 years of experience in technology project implementation. Relevant experience as IT Business Partner.
• Minimum of 12 years of project management experience, preferably with Microsoft solutions.
• Experience in Corporate Systems and CRM is preferred.
• Strong analytical and logical thinking skills.
• Excellent communication, client interface, and presentation skills.

Job Responsibilities:

• Overall responsible for the smooth and efficient operations of the property.
• Monitor day-to-day facilities and maintenance operations.
• Involve in ad-hoc project management and to undertake feasibility studies.
• Responsible for the setting up of SOP and to achieve KPIs.
• Responsible for annual budget preparation, planning and controlling of operating expenses and improvement/maintenance works.
• Supervise the front office, operations, housekeepers, security and maintenance staff and to ensure smooth daily operations.
• Review processes and workflow to maximize tenant's satisfaction.
• Handle tenant’s complaints, maintain a record of feedback and take remedial actions to resolve issues.
• Establish and maintain strong and positive relationships with all landlords, tenants, vendors and contractors.
• Conduct regular inspections of properties and perform preventive maintenance to keep the property functioning in good condition.
• Ensure compliance of safety & building regulations and all other statutory requirements.
• Be part of the CERT team and assist in the coordination of drills, exercises and trainings to ensure it is carried out as per schedule.
• Perform any ad-hoc task as assigned by the management.

Requirements:

• Degree in Hospitality, Business, Management or equivalent.
• Minimum 5 years of proven work experience in the Hospitality (specifically in Rooms) or Property Management industry.
• Strong leadership skills, and excellent at navigating in an unstructured environment.
• Good analytical, organisational and problem-solving skills.
• Good team player with excellent interpersonal skills.
• Able to manage and resolve conflicts equitably and in the most productive manner in accordance with the Group’s values.
• Result driven and able to work in a fast-paced environment.
• Able to create and maintain an efficient system of operation to support the business needs.
• Able to multitask and work cross-functionally with different business units.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidate will be notified.

Job Description:

• Ensure at all times that fire safety requirements contained in the Emergency Response Plan are complied with;
• Supervise the maintenance of all fire safety works in the premises;
• Ensure at all times that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code;
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises;
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises; (ii) conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner;
• Ensure that all occupants are familiar with the means of escape located within the premises;
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;
• Train the occupants in the premises in first aid, firefighting and evacuation in the event of fire or other related emergencies;
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies;
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for those premises;
• Prepare and implement the Arson Prevention Plan for the premises;
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment;

Requirement:

• Must have valid Fire Safety Manager certification
• Preferably with 2 to 3 years' experience as a Fire Safety Manager or related experience in a similar capacity
• Proficient in Microsoft Word, Excel and Powerpoint

The Position

The Regional Strategic Account Manager Poultry (RSAM) is responsible for growing and managing business relationship with our strategic customers across the ROPU. This includes responsibility for achieving the sales budget, executing the sales & marketing plan and leading the account planning process for customers.
The RSAM is expected to:

• Deliver excellence in customer support and ensure above market growth in global & national ASKAN Poultry Strategic Accounts.
• Drive long term revenue and profitability growth with our strategic customers in collaboration with country key account managers and poultry team and alignment with ASKAN goals and performance.
• Implement the growth strategy and define the short, medium and long term growth tactics for global and national strategic in close collaboration with ASKAN Boehringer Ingelheim poultry team and the global strategic account management team.
• Work closely with ASKAN poultry leadership (BSHs) and local key account managers to ensure implementation of strategic targets across customer aligned countries.
• Provide operational guidance & leadership to the local SAM Customer Team members in sharing information and best practice between the GSAM and local SAMs.
• Functioning as the first line contact to represent ASKAN key poultry customers in scope to the GSAM organization and to ASKAN leadership.
• Gather and update key insights with ASKAN CX and SAMs based on monthly performance analysis and take quick action based on these insights, in particular focusing on achieving/growing Share of wallet (SOW) leadership across species.

Duties & Responsibilities

1. FINANCIAL TARGETS

• To achieve in collaboration with ASKAN management, poultry leadership and local KAMS short and mid term financial targets as set by the poultry department for the assigned strategic accounts.
• Translate the Boehringer Ingelheim SAM strategies into annual sales targets mutually agreed with local Boehringer Ingelheim Animal Health SAM account owners and ASKAN poultry leadership.

2. STRATEGY AND IMPLEMENTATION

• Provide planning and executing support to the KA Customer Business Plans in line with the local/ASKAN poultry strategy/ Global poultry strategy and GSAM poultry directions in cooperation with the ROPU poultry team.
• Identifying customer needs and make proposals for solutions that leads to maximal Share of wallet and optimal key account intimacy. Fosters a solution based approach to create win-win situations.
• Follow up on implementation of focus activities and measure impact on strategic targets. Ensure compliance of interaction of Boehringer Ingelheim SAM teams with ASKAN key accounts.
• Gather and assess competitive intelligence, perform market/ customer analysis

3. ACTIVITY REPORTING

• Regularly update the sales potential of strategic accounts by product group and track the Boehringer Ingelheim Animal Health sales vs potential and share of wallet.
• Names of top customers
• Regular customer segmentation
• Service level definition per customer
• Active management of distribution channels
• Active monitoring of supply situation
• Active demand planning and forecasting implementation per customer through local KAMs & distributors.
• Monthly reporting into GSAM (business, opportunities, incidents, market intel, etc)

4. NETWORKING AND COMMUNICATION

• Initiate contact with company HQ and build the network with key accounts Management.
• Establish a communication network between local Boehringer Ingelheim Animal Health SAMs teams, GSAM and key accounts.
• Ensure regularly sharing of best practice and Boehringer Ingelheim as well as competitor activities.
• Exchange information between the key accounts, SAMs, ASKAN poultry and GSAM team.

5. ORGANISATIONAL ALIGNMENT

• Serves as a first line single contact for ROPU/Global Strategic Account Management in alignment with ASKAN poultry leadership.
• First line of escalation to the global functions in case of customer demands (pricing, supply, key investment...etc)
• Provide support and suggestions to SEASK / Local SAMs/Global Customer management to facilitate potential negotiations with Customer.
• Ensures communication to key accounts stakeholder and to the Boehringer Ingelheim Management.

6. RELATIONSHIP BUILDING

• Understands the formal and informal Customer structure including decision making and influence maps.
• Identifies key leverage points and mutual growth opportunities in the business.

Ensures activities and interactions are in line with Boehringer Ingelheim compliance guidelines and ensures adherence to corporate SOP's and procedures (e.g Code of Conduct), local regulations, ethical standards and best practices as applicable.

• Ensures continuity of relationships in case of change of key personnel.
• Prepare for/conduct informative discussions with ROPU to understand expectations or requests (e.g. global rebate/discounts, commercial policies)

The role is bound by all Compliance, Pharmacovigilance and Regulatory policies

• Collaborate strongly with local, regional and global commercial and enabling functions.
• Work within cross-functional multi-level teams with high level of complexity
• Learning agility to keep abreast of relevant industry trends and research
• Travel extensively in territory and partly nationally and internationally
• Offer knowledge in peer to peer training
• Attend trade shows nationally
• Share market knowledge and current trends
• Leading without administrative power.
• Providing SAM Customer implementation strategy objectives and guidance.
• Understanding and dealing with complex customer relationships.
• Supporting and providing recommendations to local poultry SAMs and GSAM and ASKAN poultry.
• This role draws upon deep knowledge and understanding of poultry production, poultry health, diagnostics and data driven management decisions. He/She needs to have knowledge and capability to manage and collaborate with key customer stakeholders as well as local, regional and global Boehringer Ingelheim Animal Health stakeholders.
• Commercial and technical acumen required.
• Excellent knowledge in poultry business.
• Long term working experiences in business or Strategic account management as well as working across matrices.
• The role has a substantial impact on the OPU/ROPU Boehringer Ingelheim Animal Health business and the image of Boehringer Ingelheim Animal Health. The job is a key role to drive and achieve the quantitative & qualitative species targets in the OPUs & ROPU. The service level needs to meet business to business requirements in terms of technical support and information. Its a strategic approach with mid/long term focus.

Requirements

• Degree in Veterinary Medicine or Animal Science (Veterinary or comparative degree recommended). Master Degree in Business Administration
• Long term work in poultry business and with poultry accounts.
• Long term work experience in business or strategic/Key account management.
• At least 10 years solid sales and marketing experience with a proven track record of achieving targets and execution of strategy.
• Demonstrate agility within a cross functional team
• Knowledge of the Animal Health Industry economics and drivers preferred
• Ability to work and thrive in a matrix team environment
• Excellent Interpersonal and Communication Skills
• Influence and Leadership Skills
• Strong Learning Agility
• Excellent oral and written communication skills
• Special working experiences: Background to agricultural related industries
• Competencies critical for success of this position
• Analytical Thinking and Working
• Strategic thinking.
• Influencing Skills
• Customer management
• Key Account Planning & Organization
• Business management

• Working knowledge of beauty, wellness and cosmetic products

• Ability to assess and identify skin imperfections

• Ability to perform waxing, pedicure, manicures and nail reconstruction

• Ability to offer personalised beauty services

• Knowledge of make-up application and relaxing massage techniques

• Excellent verbal and written communication skills

• Good hand-eye coordination

• Professional appearance and a positive attitude

Position Overview:

We are seeking a dedicated System Infrastructure Administrator to provide operational and administrative support for our IT infrastructure in line with agreed service levels. The ideal candidate will have strong expertise in system administration, backup and recovery, server security, and performance management, particularly with Windows Active Directory and various server environments.

Key Responsibilities:

· Provide comprehensive system administration support.

· Manage backup and recovery processes, ensuring the integrity and availability of systems.

· Administer and enforce server security protocols.

· Monitor and optimize server performance, troubleshooting and resolving issues as they arise.

· Fulfil reporting requirements related to system health, security, and performance.

· Support overall server management activities, including the installation, configuration, and maintenance of servers.

System Infrastructure:

Physical Servers:

· Ensure proper functionality and regular maintenance.

Virtual Machines:

· Administer VMware and Hyper-V environments.

Windows Active Directory (AD, DNS, DHCP, Group Policy):

· A must-have requirement for the role.

Storage (SAN):

· Manage and monitor storage solutions.

Backup Solutions:

· Administer backup tools such as Veritas, Backup Exec, and backup appliances.

Operating Systems:

Windows Server:

· Experience with Windows Server is required.

Linux:

· Familiarity with RedHat Linux is a plus but not mandatory.

Qualifications and Experience:

· Minimum 3 years of experience in Microsoft Server administration.

· Microsoft Certified Solutions Associate (MCSA) certification is required.

· Additional experience with RedHat Linux is an added advantage.

Preferred Skills:

· Strong problem-solving and analytical skills.

· Ability to work independently and in a team-oriented environment.

· Excellent communication and documentation skills.

Autism Association (Singapore) or AA(S), is a Social Service Agency dedicated to supporting and serving individuals with autism to maximise their potential, helping them lead meaningful and quality lives in society

Working as a team from different professional background, we work interdependently to provide the best evidence-informed practices that we know so that quality education can be provided through an autism focused curriculum, competent staff, and strong family collaboration.

Your Impact and Contribution

You will be responsible for the Finance and Accounting function of Autism Association Singapore in the following areas:

• Responsible for timely closing of monthly/yearly financial accounts, preparation of financial statements for centres and HQ.

• Responsible for accounting processes and tasks (include AP & AR, GL, fixed assets management, donation management, accounts reconciliation, over & under funding computation, journals, audit schedules preparation, grant management, GST computation & filing, Cash management, Fixed deposit management, Maintenance of master data for AP in SAP etc.)

• Coordinate and liaise with internal parties for school, centres and head quarters

• Support annual audit, forecasting and budgeting exercise

• Coordinate and liaise with external parties like external auditors, funding agencies where required

• Support and ensure compliance with all finance filing requirements, special audits, procedures and forms – internal and funding agencies

• Support in new processes and system implementation when required

• Support in ensuring strong internal control and corporate governance are in place and give recommendation as necessary

• Other duties as assigned by Finance Manager

Qualifications and Requirements:

· Degree/Diploma in Accountancy, Finance or its equivalent

Skills/Pre-requisite

· Well-versed in MS office, especially MS Excel and Word

· Working and hands on knowledge of SAP (preferred)

· A self-starter who is able to plan, organize and take initiative to meet job objectives and deadlines independently.

· Meticulous, like details and can handle full set of accounts

· Can-do attitude, driven and passionate about work

· Strong verbal and written communication skills

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Overview:

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities:

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

Attachment Description

The Business Development Manager will lead all business development efforts within the organisation, including the development and implementation of business development strategies and activities. He / She is required to identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation.

Specific Responsibilities

Individual to be involved in:

1. Formulate business development strategy and in-charge of the entire business development process

2. Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

3. Plan and organise all business development & marketing activities

4. Prepare and deliver pitches to external parties like clients, partners and/or potential investors.

5. To find opportunity to open other market, platform or overseas businesses

Technical Skills and Competencies

1. Outstanding interpersonal and communication skills as well as a good work attitude.

2. Find new business ventures that will benefit the company and and enhance the organization's advantages with demands of the current markets.

3. Review marketing effectiveness metrics to improve product offers and corporate competitiveness.

Attachment Duration

- 6 months

Responsibilities:

External Relations

• Assists management in establishing and managing the network of contacts with business chambers and foreign counterparts.
• Engages and liaises with stakeholders to nurture relationships, facilitate meetings and travel arrangements.
• Proactively evaluates and recommends incoming delegation requests, engaging stakeholders to determine suitability of engagement.
• Provides secretariat support on administrative notes, briefing documents, minutes of meetings and monthly reports.

Corporate Communications

• Develops and executes appropriate communication and engagement strategies and plans for SCCCI.
• Operationalises SCCCI’s corporate communications to deliver SCCCI’s key messages through both mainstream and digital channels.
• Develops media materials and collaterals, including but not limited to corporate videos, event promotional materials, media kits, etc.
• Tracks, analyses and reports the Key Performance Indicators (KPIs) associated with media engagement and exposure.

Requirements:

• Recognised degree in Chinese Studies, Media and Communications, International Relations, Business, or related discipline.
• Preferably possess 2 to 5 years of relevant working experience.
• Good command of the Chinese language with strong writing, speaking and presentation skills.
• Competent in English, both speaking and writing.
• Must be self-motivated, a team player, demonstrate initiative and an attention to detail.
• Prior experience in managing events and meetings with international participants would be an advantage.

The Role :

• Planning and Scheduling: Coordinate with project managers and clients to plan installation schedules, taking into account resource availability, project timelines, and customer requirements.
• Team Management: Lead and supervise installation teams, including technicians, contractors, and subcontractors, assigning tasks, providing training, and ensuring adherence to safety protocols and quality standards.
• Site Preparation: Coordinate site visits to assess installation requirements, including site layout, equipment placement, and logistics for materials delivery.
• Resource Allocation: Manage resources such as equipment, materials, and personnel to ensure smooth and timely installation processes.
• Quality Control: Implement quality assurance measures to ensure installations meet company standards and customer expectations, conducting inspections and resolving any issues or deficiencies.
• Compliance and Safety: Ensure compliance with relevant regulations, codes, and safety standards throughout the installation process, promoting a culture of safety among installation teams.
• Communication: Serve as the primary point of contact for clients and internal stakeholders, providing regular updates on installation progress, addressing concerns, and resolving conflicts as needed.
• Problem-solving: Identify and address challenges or obstacles that may arise during installation, developing solutions and making decisions to keep projects on track.
• Documentation and Reporting: Maintain accurate records of installation activities, including documentation of materials used, work performed, and any deviations from the original plan. Prepare reports for project managers and clients as required.
• Customer Satisfaction: Ensure customer satisfaction by delivering installations that meet or exceed expectations, addressing any issues or concerns promptly and professionally

The Requirements:

• Bachelor’s degree in a related field or equivalent experience
• Minimum of 5 years of experience in installation management or a related field
• Proven track record of successfully managing installation projects
• Excellent communication and leadership skills
• Strong organizational and time management skills
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Experience in installation of equipment and systems
• Knowledge of installation guidelines and procedures
• Familiarity with safety and quality standards
• Proficient in use of relevant software and tools
• Familiarity with installation tools and equipment
• Excellent communication and organizational skills
• Strong problem-solving and decision-making abilities
• Ability to multitask and prioritize tasks to meet strict deadlines
• High attention to detail and accuracy
• Ability to work in a team environment
• Strong, planning and reporting skills;
• Ability to establish and maintain effective working relationships with both internal and external customers;
• Strong decision making and analytical abilities;
• Must be organized and detail oriented;
• Self-motivated with the ability to motivate and influence others.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Our client, a reputable Multi-business Company, is looking for a Digital Marketing Manager for Group level.

You will lead our digital marketing efforts with a strategic approach to drive growth and brand awareness. This role involves planning, executing, and optimizing all digital marketing activities across various platforms to ensure successful customer acquisition and engagement. The ideal candidate is a seasoned professional with extensive experience in managing digital campaigns and a proven track record of driving impactful results.

Key Responsibilities

· Evaluate the performance of digital marketing campaigns and create detailed reports on their impact and findings. Use data-driven insights to inform future strategies and improve campaign effectiveness.

· Analyze the results of launched initiatives to identify areas for improvement. Implement scalable and efficient processes to optimize resources and achieve better outcomes.

· Stay updated on the latest digital marketing technologies and thought leadership. Identify and integrate new tools and platforms that can enhance marketing efforts.

· Develop and implement comprehensive digital marketing strategies, including SEO/SEM, email marketing, social media, and display advertising. Tailor campaigns to different target segments to maximize engagement and conversion.

· Collaborate with various teams to design and execute a unified digital marketing strategy. Ensure consistency and alignment across all digital channels and programs for cohesive brand messaging.

· Create and manage social media marketing campaigns. Develop content ideas, plan budgets, and implement schedules to enhance social media presence and engagement.

· Enhance marketing content for the website and social networking channels like Facebook, Twitter, Instagram, and Google Plus. Ensure content is optimized for search engines and user experience.

· Lead partnerships with key stakeholders to ensure the successful implementation and outreach of marketing campaigns. Build and maintain strong relationships with external partners.

Requirements

· Bachelor’s degree in Marketing, Business Administration, or related field. A Master’s degree or professional certifications in digital marketing is preferred.

· At least 7-10 years of experience in digital marketing in B2C industry, with good experience in a leadership role. Proven track record of managing successful digital marketing campaigns.

· Proficient in digital marketing tools and platforms, including Google Analytics, SEO/SEM tools, email marketing software, and social media management tools.

· Strong analytical abilities to interpret data, identify trends, and make data-driven decisions. Experience with performance measurement and optimization techniques

· Project Management: Strong project management skills to manage multiple campaigns and initiatives simultaneously. Ability to prioritize tasks and meet deadlines.

· Familiarity with B2C industry-specific trends and challenges.

· Experience in managing global digital marketing campaigns. Understanding of cross-cultural marketing dynamics.

· Knowledge of web development, HTML, CSS, and other technical skills relevant to digital marketing

· Marketing Automation: Proficiency in marketing automation tools and strategies to streamline marketing processes and improve efficiency.

Please send your updated resume to [email protected] if you are interested.

Regret to inform that only shortlisted candidates will be contacted.

Workstone Pte Ltd (EA License 19C9998)

Aslin Wong Mun Ning (R1326393)

Responsibilities

• Coordination of Mechanical,Electrical, P&S design and installation.
• Ensure all works are carry out accordingly to drawings, specification, and compliance to authorities’ requirements.
• Site coordination and manage M&E personnel on work progress, drawings, material, samples, method statement submission and approval, to ensure quality and timely completion.
• Manage and Coordinate SWC.
• Preparation of CSD & SEM or CCSM drawings
• Monitoring of construction installation, field coordination and provide necessary problem solving.
• Carry out testing requirement, inspection with consultants.
• Conduct T&C and Handover to Client.
• Proper documentation of all test report, equipment records and As-built drawings.
• Supervision of workers and sub-contractor to ensure safety and compliance of work on site.
• Adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship.
• Other duties as assigned.

Requirements

• Minimum 5 years of engineering experience with Recognized Degree in relevant field.
• Minimum 3 years of supervision experience of M&E work in construction site for projects of similar scale and complexity.

ROLE OVERVIEW

The region covered shall be: Global / Headquarters

• Conducting research in strategic regions and global trends
• Attune the team to market trends, competitive landscape and industry development
• Coordinate and prepare organizational, brand, and market proposals, presentations and credentials statements
• Conducting feasibility studies of individual and portfolio projects
• Planning and assisting the corporate and regional teams with reviews of business development plans, entries and submissions of reports
• Supporting the Head of Department for deal management and pursuit of business development opportunities in APAC

REQUIREMENTS

Essential Job Skills

• Generation, support and execution of business development market studies, research projects, proposals and deals for all brands in hotel/resorts, residential, golf, spa or such other products, globally, including but not limited to hospitality industry market trend reports and analysis
• Feasibility studies
• Sound knowledge in hospitality markets and structuring inter-organizational commercial relationships
• Knowledge of hospitality industry in a wide variety of regions
• Proposals, reports, pitch presentations
• Hotel profit and loss statements

Background:

• 2-5 years of hospitality experience
• Hotel consultant and/or research experience
• Education and training in Business or Hospitality
• Excellent verbal and written communication skills in English
• Ability to work both independently and as a team in time sensitive environment
• Precise and detail oriented
• Excellent interpersonal, organizational and communication skills.
• Exhibit strong work ethic and team work

Senior Accounts Executive

(Singapore)

Senior Accounts Executive Responsibilities include:

- Lead the accounting team

- Plan team work schedule, monitor work progress and ensure timeline is met

- Review subordinate’s work, including payroll, cash flow, monthly / quarterly / year-end closing, GST and year-end audit liaison for clients

- Preparation of full set accounts, monthly closing and necessary schedules.

- Prepare and review financial statements/reports and XBRL

- Basic knowledge in corporate secretary work

- Prepare and review corporate tax

- Supervise and guide to junior staff

- Liaise with clients and auditor

- Attend client meetings as and when required

- Discuss issues with Director

- Develop and maintain a portfolio of clients by providing quality accounting service as well as continuous engagement in managing expectations and deliverables

- Identify business opportunities and contribute to the growth and development of the Firm

- Perform other ad-hoc duties assigned by the director

Requirements

We look for the following general qualities in the people we would like to be a member of our team:

- Minimum 7 years of working experience in an audit or accounting firm

- Proficient in MS Office , MYOB, QuickBook, Xero and other accounting software

- Proficiency in Microsoft Office including Excel and Word with all those formulae and function. (ie Pivot table, etc)

- Hand-on experience in handling full set of accounts

- Team Player, good working attitude and be organized

- Good English, written and verbal communication and interpersonal skills, strong problem solving and analytical skills required.

- Ability to work independently and to adapt to a fast changing environment.

- Must be process oriented, disciplined and have attention to detail with an eye for accuracy.

- Creative, self-disciplined and capable of identifying and completing critical tasks independently and with good sense of meeting deadlines.

- Full-time position and 5-day work week

- At least Degree, ACCA holder or equivalent

If you possess the above qualities, we will like to hear from you. Our offer and remuneration will commensurate with your qualification and relevant experience. Please send your resume, including your current and expected salary, copy of your academic qualification and recent photo to:

Email: [email protected]

(we regret that only shortlisted candidates will be notified)

We're looking for an efficient team manager to join us in Katong!

The Manager bears overall responsibility for the profitability of the establishment, and oversees all of the establishment’s operations, i.e. both customer-facing and back of house activities (e.g. kitchen, inventory management).

Duties may include:

• Plan, organise, and direct an establishment’s operations.
• Support back of house activities and other operational support functions (e.g. customer service, shift scheduling, cashiering, closing of till, ordering inventory, office paperwork).
• Manage inventory, resource requisitions and purchases.
• Oversee staff recruitment and training.
• Implement strategies to boost staff attitudes, morale and motivation.
• Maintain food standards and quality control.
• Analyse establishment’s performance and review operational processes to identify opportunities for innovation and/or application of technology, as well as improvement of work practices.
• Develop and implement strategies to achieve sales targets, tailored to customer profiles.
• Submit proposals to Management on improvements to the establishment (e.g. process improvement, repair and renovation).

✨ Description:

Should be well-groomed with an outgoing and friendly attitude, be able to work well under pressure in a fast paced environment, and be a great team player who thrives in working with a multi-cultural team and customers. Diligent, dedicated, and enthusiastic, possess exceptional interpersonal skills, and be someone who is able to maintain composure in stressful situations.

Working Days and Hours

• Full-time (5-6 days a week)
• At least one weekend required

Working Location

Katong

Position:

Finance Manager

Reporting to:

Direcotr / CEO

Job Responsibilities:

• Responsible for full spectrum of financial activities including oversight of management accounts reporting, forecasts and budgeting, cashflow management and statutory compliance
• Manage a team of 4 to ensure day to day activities are executed timely
• Lead budgeting, forecasting and planning process with various stakeholders to ensure financial targets are met
• Drive compliance through audits, internal controls and financial/accounting policies and procedures
• Implement financial management and cost controls to ensure cost efficiencies across all functions
• Forecast and monitor cash flow position to manage working capital requirements of the Group
• Monitor company performance Vs budget to ensure various teams stay on track on their KPIs
• Ensure that monthly and annual financial statements and management reports at entity and group level are prepared and submitted in a timely manner
• Ensure that month end closing procedures like inventory recording, petty cash management, store audits, fixed asset register update are completed timely
• Liaise with external parties like auditors, tax agents, banks, corporate secretaries etc. and ensure accounting, tax, corporate, statutory and regulatory requirement
• Oversee HR functions, ensuring alignment with financial and operational strategies.
• Assist in payroll processing, ensuring accuracy and compliance with relevant regulations.
• Support recruitment and retention strategies, fostering a positive work environment and employee engagement.
• Liaise with landlords, contractors, and suppliers to facilitate smooth operations and support outlet onboarding processes.
• Collaborate closely with the operations team to ensure all financial and operational requirements.

About Us: Silvester Legal LLC is a dynamic and fast-growing Singapore law firm specialising in corporate law and commercial litigation, with a particular focus on shareholder disputes. We are committed to delivering exceptional legal services to our clients while fostering a collaborative and innovative work environment. As part of our growth, we are seeking a motivated Office Manager to join our team.

About the Position: Position Summary: The Office Manager oversees daily operations, ensuring the smooth and efficient functioning of the office. This role supports the firm’s strategic goals by managing administrative functions, HR tasks, and office logistics, serving as a central point of contact for employees and vendors. Additionally, the Office Manager will actively partake in and contribute to business growth initiatives, collaborating with leadership to enhance operational efficiency and support client development efforts.

Key Responsibilities:

• Report directly to the Managing Director on all office management functions, project updates, and operational matters.
• Supervise administrative employees, manage workflows, and ensure operational efficiency.
• Oversee office budgets, expenses, and resource allocation, working closely with the finance team; provide regular budgeting reports and insights to support strategic planning.
• Manage client accounts and provide oversight for client services, ensuring high standards of responsiveness and client satisfaction.
• Support business growth initiatives by identifying operational improvements, streamlining processes, and assisting with client development strategies.
• Handle HR functions, including onboarding, payroll processing, and employee relations.
• Maintain office facilities, manage supplies, and liaise with vendors to ensure the office environment meets operational needs.
• Ensure compliance with legal standards and firm policies, including health and safety regulations.
• Coordinate internal events, firm meetings, and office logistics to foster team collaboration and morale.
• Develop and implement office policies, procedures, and best practices to enhance productivity and employee satisfaction.

Preferred Experience & Skills:

• 3-5 years of experience in office and/or team management, ideally within a legal or professional services environment.
• Strong leadership skills with prior experience in leading and managing a team.
• Excellent organisational, multitasking, and interpersonal skills.
• Proficiency in office software (Microsoft Office, HRIS systems) and familiarity with legal practice management tools is a plus.
• Ability to work independently and collaboratively within a team.
• Previous customer or client-facing experience, with a strong commitment to delivering exceptional client service.

Application Process:

By submitting your application, it has been deemed that you acknowledge and agree that Silvester Legal LLC may collect, use and disclose your data as provided in this submission for verification, evaluation and other recruitment-related purposes in accordance with the Personal Data Protection Act.

Thank you for your interest in joining us. We regret to inform that only shortlisted candidates will be notified.

Follow our Company Page on LinkedIn for more updates & job opportunities: https://www.linkedin.com/company/silvesterlegal/

Exciting news! We are on a growing journey and building a stellar team!

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

Ready to take on a senior level finance role? If you’re a finance expert with solid experience in steering the financial strategy for a rapidly growing retail scale-up, we would love to speak with you!

You will be responsible in -

• Making sure bookkeeping is in order and adhering to proper accounting standards which includes managing of all invoices, billing, reconciliation related matters.
• Establishing and enforcing proper internal control policies for finance and company assets
• Managing monthly, quarterly and annual financial statements which includes submission of monthly reports for key financial metrics analysis, expense and revenue analysis, and P & L for every revenue channels
• Managing statutory reporting, annual audit (internal & external), internal controls, tax compliance, etc
• Analyzing expense trends and identifying savings opportunities
• Managing financial ROI and key metrics for different sales channels
• Managing short term and long term budget planning and forecasting for different departments such as manpower, operations, sales, and so on.
• Manage the tax planning for the company
• Providing insights on cost/revenue structure for competitive companies in the industry and inform business decisions on where to invest next for business success
• Supporting other relevant ad-hoc duties as assigned

You MUST have -

• A Degree in Accountancy, Finance, or any relevant professional qualifications (ACCA/CA)
• At least 5 years of proven experience in a management role in finance, both internally and externally
• Have a strong ownership mentality and able to work well in a fast-paced environment
• Strong analytical and strategic thinking skills.
• Attention to detail and excellent organisational skills
• Excellent communication and interpersonal skills.

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

audax is looking for a dynamic individual to be a Finance Manager. You will be a trusted advisor to both functional leaders and executives and will play a key role in a fast growing organisation. You will work closely with the CFO and senior leadership and shareholders. A mix of competencies is required; this person should be able to think strategically about business, have technical finance, and analytical competencies and demonstrate collaborative leadership skills.

What You Will Be Doing

• Budgeting and Planning: Lead the budget preparation and forecasting process in collaboration with various business units and functions. Track monthly performance and ensure we are on track to hit year end numbers or adjust as necessary.
• FP&A: be very comfortable with financial modelling, financial statements and business metrics. Run monthly updates and financial reviews with company leaders, presenting both high level analysis and detailed deep dives where needed. Leverage on business and market insights, collaborating with supported business teams. Prepare presentations to be used for financial updates to Board of Directors.
• Financial Modelling: Build, maintain, and continuously evolve 5 year financial models to evaluate business options, new markets and other strategic deliverables. Close coordination with the commercial team on building pricing models.
• Fundraising: Run the entire deal lifecycle - manage deal workflow, coordinate multiple due diligence streams, and work with various stakeholders. You will also be assisting in involved in preparing presentation decks, attending investor calls and meetings, coordinating with advisors and due diligence providers, as well as, other ad-hoc responsibilities.
• System Implementation: Lead the implementation of regional budgeting systems, optimizing financial processes and ensuring seamless financial management.

What You Need To Be Successful In This Role

• 5-8 years of experiences in finance (e.g. FP&A, FBP), with proven experience in similar FP&A role, which involves end-end forecasting/budgeting cycle and group level consolidation; previous experience in accounting/financial reporting will be a plus.
• A degree in Finance, Accounting or related field, or qualified accountant -ACCA, CIMA, ACA, etc.
• Highly proficient in Microsoft Excel/ spreadsheets and PowerPoint tools. Prior experience in analytical tools e.g. Power BI or Tableau is a plus.
• Impeccable quantitative and qualitative analytical skills; strong knowledge of finance and accounting.
• Ability to manage multiple projects and execute on processes while working with diverse and/or remote stakeholders. Ability to lead project independently and drive progress forward.
• Strong commercial sense, ability to learn quickly, grasp key business drivers ; Great at building decks with compelling narratives.
• Great outgoing personality that’s able to build strong relationships with people at all levels.
• Comfortable working in ambiguous environments and driving clarity with competing objectives. Is flexible, a self-starter, with high sense of urgency, ability to multitask and work under pressured timelines.

Job Responsibilities :

The Store Manager oversees daily sales and operations of their assigned RazerStore; manages retail operational standards, deploy store initiatives, and optimize store performance to consistently achieve the sales targets and maintaining high customer experience levels.

• Responsible for overall store experience, maintain excellent retail standards, and ensure compliance of company procedures & policies.
• Drive RazerStore sales leadership by planning and monitoring sales performance (by BU divisions, individual store, and individual employee). Build and generate weekly, monthly, quarterly regional sales reports.
• Lead RazerStore customer experience by gathering customer feedback and managing customer service recovery. Monitor customer satisfaction data (google reviews, NPS, mystery shopper etc.)
• Oversee an integrated RazerStore inventory model - Influencing in-store inventory (BOH organization, stock replenishment, and inventory control). Coordinate with global retail merchandizing and OM on allocations and delivery timelines.
• Develop an integrated RazerStore learning & development model - Influencing in-store training (FOH excellence, product training, and service training). Coordinate with global retail training on training materials and schedules.
• Partner with global retail operations with managing RazerStore vendors and optimizing UK store OPEX budgets.
• Coordinate seamless executions with the global functions on Visual Merchandising, product promotions, in-store communications, and retail marketing activities.
• Manage RazerStore retail projects (IT, Omnichannel, etc.) and execute in-store implementation: develop new processes, training tools and project communication. Including continuous improvement process for all store systems related initiatives (new and existing).
• Execute store expansion strategies/plans in line with business priorities. Work closely with Head of Retail on new store openings.
• Perform other duties as assigned.

Pre-Requisites :

• 7-9 years in a managerial position in retail industry.
• Strong leadership with ability to lead and motivate a team to meet company target.
• Proven ability to motivate a sales team and drive results through people.
• Knowledge of visual merchandising techniques, High level of attention to detail.
• Must possess a positive, professional, and energetic attitude, a passion for customer service, selling, operational excellence and talent management.
• Ability to leverage networks by cultivating key industry related relationships as well as knowledge of local marketing and media.
• Ability to work in fast-paced public environment.
• Excellent oral and written communication skills required.
• Analytical mind and familiar with basic sales data analysis principle.
• High interest in gaming and/or youth lifestyle valued.
• Proficient in Word, Excel, and PowerPoint.
• Public speaking and store event management experience are desirable.
• Excellent organizational and time management skills.

Design Manager reports to Design Lead and collaborates with Studio Manager. You will be responsible for implementing an appropriate framework and best practices and manage the design delivery process and essay a bridging role between the design and the delivery for Hospitality interior design projects.

Key responsibilities

• Understands and adheres to the Project Plan including project design and Financial goals.
• Drive the project design forward with the Design Lead from kick-off to completion.
• Support the Design Lead as required during Concept and Schematic phases and in preparation of presentations
• Fully involved in the project design development - work closely with the design teams from Design Development stage all the way to practical completion, ensure design information is of the right quality; oversee the drafting of detailed workings, drawings and specifications; prepare tender applications and make related presentations; Study construction documents and analyze and approve changes to construction design documents.
• Manage the quality of deliverables and ensure that Design documentation keeps pace with project timescales and projects come within budget and deadlines; keep consult with executives and make recommendations for resource allocation.
• Coordinate and foster teamwork between all project stakeholders – the design internally the Consultants externally

Support team through full project lifecycle from planning to construction.

Qualifications

• Hospitality Design related background in both Education and working experience
• Experience in Project design development
• Proficiency in Design program such AutoCad, Photoshop, SketchUp
• Good at presentation skill and client management

Requirement: CV with Updated portfolio