About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singaporeor follow us on www.instagram.com/FSSingaporeand www.facebook.com/FourSeasonsHotelSingapore

About the role

Guest Relations Manager, Front Office

The Guest Relations Manager is a key member of the Rooms Management Team, overseeing the hotel lobby and ensuring a pleasant arrival/departure experience. As the first and last impression of the hotel, this high-profile role carries significant responsibility.

What you will do:

As the Guest Relations Manager, you will oversee and mentor a dedicated team, ensuring seamless operations and exceptional guest experiences. You will manage guest arrivals, departures, and billing requirements, swiftly resolving any discrepancies efficiently by ensuring seamless communication between department managers.

Exceptional customer service is at the heart of this role. You will professionally handle guest interactions, accurately assess and respond to guest needs, provide personal recommendations, and ensure maximum guest satisfaction while adhering to all Four Seasons policies.

Your ability to act swiftly in matters related to guest and employee safety, security, and satisfaction is key, in the absence of senior managers. Financial management is vital, as you will ensure adherence to financial and credit procedures, address credit issues, and verify cash transactions for accuracy.

What you bring:

• Diploma in Hospitality Business or its equivalent
• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset
• Good organisational skills, ability to prioritize workload and handle pressure
• Excellent interpersonal skills, and problem-solving abilities with a high level of professionalism
• Proficiency in Opera is required
• Ability to communicate (verbal and written) in English. Preferably equipped to communicate in a second language.
• Kindly note that due to work visa restrictions, the position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including occasional overnight shifts, weekends, and public holidays.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Quality Assurance Senior Analyst, Citi Private Bank - Hybrid (Internal Job Title: KYC Operations Sr Analyst– C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
• To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations.
• Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management. Provide guidance in exception handling and approval.
• Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
• Responsible for various types of project management, process and policy changes, new initiatives and managing cross-functional relationships with all teams. Analyzes complex and variable issues with significant departmental impact in the team.
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in KYC/AML process, compliance, operations, risk & control functions
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
• Ability to manage multiple stakeholders across levels, businesses, and geographies
• Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
• Proficient in handling urgent and escalation cases and manage internal team expectations
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Recruit volunteers through various channels, including participation in community events, social media campaigns and online platforms to attract new volunteers.
• Develop and implement strategies to enhance volunteer recruitment and retention efforts.
• Conduct comprehensive orientation and training for volunteers to enable them to perform their duties effectively.
• Work closely with Senior Care Centres and Active Ageing team for volunteer deployment based on program needs, as well as volunteers’ preferences and availability.
• Monitor volunteer performance and gather feedback from volunteers, staff and stakeholders to improve volunteer engagement and volunteer management practices and processes.
• Build and maintain strong, positive relationships with volunteers, staff and stakeholders.
• Maintain administrative tasks related to volunteer management, such as maintaining of accurate volunteer records, managing databases and handling relevant correspondence.
• Plan and execute volunteer appreciation events and initiatives, including acknowledgements on social media.
• Coordinate and manage special assignments or projects involving volunteers, such as facilitating research studies, school projects or interviews with volunteers.
• Stay updated on emerging trends and best practices in volunteer management to enhance efficiency and volunteer satisfaction.
• Be available to work on ad hoc weekends to support community events and ensure smooth operation of programs.
• Attend to any other responsibilities and duties assigned by the reporting officer.

Job Holder Requirements and Qualifications:

• Degree or Diploma in any discipline. Certifications in management, social services or related field would be advantageous.
• Preferably with at least 1 year of working experience in volunteer management or a related field
• Strong communication and interpersonal skills

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

Prepare foods to the specifications of the client

Prepares food before the arrival of guests

Makes adjustments to food items to accommodate guests with allergies or specific diet concerns

Manages other employees in the kitchen

Acts as liaison to front-of-house employees to ensure proper food service temperature

Seasons food according to recipes or company needs

Orders ingredients and spices as needed

Operates various kitchen appliance such as a blender, oven, grill, or stand mixer

Portions, arranges, and garnishes food based on client preference

Assists other cooks during the food assembly process

Devises new recipes

Estimates expected food consumption and organises preparation

Keeps records and accounts of food purchases

Prepare foods to the specifications of the client

Prepares food before the arrival of guests

Makes adjustments to food items to accommodate guests with allergies or specific diet concerns

Manages other employees in the kitchen

Acts as liaison to front-of-house employees to ensure proper food service temperature

Seasons food according to recipes or company needs

Orders ingredients and spices as needed

Operates various kitchen appliance such as a blender, oven, grill, or stand mixer

Portions, arranges, and garnishes food based on client preference

Assists other cooks during the food assembly process

Devises new recipes

Estimates expected food consumption and organises preparation

Keeps records and accounts of food purchases

Prepare foods to the specifications of the client

Prepares food before the arrival of guests

Makes adjustments to food items to accommodate guests with allergies or specific diet concerns

Manages other employees in the kitchen

Acts as liaison to front-of-house employees to ensure proper food service temperature

Seasons food according to recipes or company needs

Orders ingredients and spices as needed

Operates various kitchen appliance such as a blender, oven, grill, or stand mixer

Portions, arranges, and garnishes food based on client preference

Assists other cooks during the food assembly process

Devises new recipes

Estimates expected food consumption and organises preparation

Keeps records and accounts of food purchases

Prepare foods to the specifications of the client

Prepares food before the arrival of guests

Makes adjustments to food items to accommodate guests with allergies or specific diet concerns

Manages other employees in the kitchen

Acts as liaison to front-of-house employees to ensure proper food service temperature

Seasons food according to recipes or company needs

Orders ingredients and spices as needed

Operates various kitchen appliance such as a blender, oven, grill, or stand mixer

Portions, arranges, and garnishes food based on client preference

Assists other cooks during the food assembly process

Devises new recipes

Estimates expected food consumption and organises preparation

Keeps records and accounts of food purchases

The Deposits & Investments (D&I) Product Manager for Japan Asia North Australia (JANA) and Asia South (AS) cluster is responsible for the strategy and execution of the global D&I strategy in these clusters. This includes pricing engine rollouts, transformation of time deposits, overdrafts management, earnings credit rates programs, money market fund offerings and interest repricing initiatives. They are the focal point for D&I product management (including risk and control/compliance in the clusters) and work with sales to commercialize D&I solutions.

Responsibilities:

• ​Work with the Global D&I team to define the vision and strategy for D&I solutions in JANA and AS clusters.
• Partner with the Global D&I and with the LMS Cluster team to research client needs/competitor actions.
• Provide input on client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to help D&I achieve preferred status as a partner to Citi clients.
• Define the product development roadmap for the two cluster and advocate for the cluster at investment spend discussions.
• Oversee execution of product development roadmap for the clusters.
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Partner with technology and operations to ensure product readiness for new solutions
• Implement the D&I training roadmap in the clusters in order to ensure that sales/RMs and other client facing team are equipped with the latest information about D&I solutions.
• Provide guidance or on-the-job training to new team member.
• Work collaboratively with other members of the D&I Geography team to ensure best practice sharing and global consistency in solutions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience.
• Knowledge of product management or product development or investment management
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills

Education:

• Bachelor’s degree/University degree.
• Master’s degree is good to have.

Are you someone who thrives at the crossroads of education, operations, and sales? As the Centre Manager at our leading tuition centre, you’ll take on a dynamic role where you’ll be instrumental in shaping the growth of the centre and ensuring a seamless learning environment for both students and staff. This is more than just a management position—it’s a chance to be part of a community that is passionate about education and student success.

What You’ll Do

• Drive Enrolment Growth: You’ll play a key role in growing our student base by managing inquiries, engaging with prospective parents and students, and showcasing the value of our programmes. You’ll focus on creating meaningful connections that convert into enrolments, helping more students get the support they need.
• Oversee Operations & Efficiency: Manage the day-to-day functions of the centre, ensuring everything from class schedules to resource allocation runs like clockwork. You’ll ensure that both tutors and students have what they need for a productive learning experience.
• Lead a Talented Team: You’ll motivate and guide a team of passionate tutors and support staff, fostering collaboration and communication to ensure the highest quality of education and service. You’ll be the bridge that connects all parts of the centre together.
• Shape the Student Journey: You’ll oversee the onboarding of new students, making sure they feel welcomed and prepared from their very first class. Your attention to their experience will help build long-term relationships and success stories.
• Build Client Relationships: Serve as the primary point of contact for parents and students, addressing concerns and maintaining strong, positive relationships. Your focus on satisfaction will help create a supportive and loyal community.
• Maintain High Standards: Ensure the centre operates smoothly within set policies and regulatory standards, constantly seeking ways to improve processes and efficiency. You’ll also report key metrics to senior management to showcase the centre’s progress.

What We Offer:

• Career Growth Opportunities: As the centre grows, so will your role. We’re invested in your professional development and leadership potential.
• Meaningful Impact: Your work will directly contribute to student success, shaping their academic journey and making a real difference in their lives.
• Skill Development: Gain valuable skills in leadership, sales, and education management—setting you up for long-term success in your career.

Who You Will Be Reporting To and What You Can Learn:

As the Centre Manager, you’ll report directly to the Managing Director / Founder, a highly experienced leader in the education industry. Under their guidance, our tuition centres have become renowned for providing outstanding academic results and a nurturing environment for both students and staff.

What You Can Learn:

• Education Management Excellence: You’ll have the opportunity to learn the ins and outs of running a successful tuition centre, from enrolment strategies to operational efficiency, all while maintaining the highest educational standards.
• Leadership Development: Gain firsthand experience in leading and inspiring a team, fostering a culture of growth and collaboration, and ensuring everyone works toward common goals.
• Client Engagement & Sales Mastery: You’ll learn how to engage with parents and students effectively, transforming inquiries into enrolments, and building lasting relationships that contribute to the centre’s success.
• Operational Strategy: Develop your skills in creating smooth operational processes that scale as the centre grows. You’ll learn how to streamline daily tasks and improve overall efficiency while maintaining a student-focused environment.
• Strategic Growth Planning: Learn how to think strategically about business growth and sustainability, gaining insights into market competition and long-term planning in the education sector.

By working directly with the Managing Director / Founder, you’ll have the unique opportunity to grow your leadership skills, gain deep insights into the education industry, and make a real impact on the lives of students.

Who We’re Looking For:

We’re searching for someone who is passionate about education and has a proven ability to lead teams, engage parents and students, and drive growth. If you’re organised, people-oriented, and excited to take on the challenge of growing a thriving tuition centre, we’d love to hear from you.

Let’s build the future of education together!

Job Title: Senior Quantity Surveyor (ID8345)
Location: Ubi, Singapore
Working Hour：Monday to Friday 9am - 6pm, Saturday 9am - 1pm
Salary: $4000 - $4500

Job Description:
-Expertise in tender platforms and submission processes, ensuring tenders are accurately quoted and submitted based on company strengths and tender requirements.
-Attend tender site briefings, preparing quotations that align with project specifications and client expectations.
-Design solutions according to client expectations and ensure they are reflected in tender submissions.
-Organize and present post-tender clarification meetings, preparing responses and managing client queries.
-Submit required tender documents, including organizational charts and project track records.
-Conduct online presentations using PowerPoint and other relevant tools, and manage virtual meetings effectively.
-Develop and manage project master programs and independently prepare and submit all required client documentation for awarded projects.
-Pre- and post-tender, ensure full compliance with all authority requirements, including NEA, PUB, LTA, MOM, SP, and N-Parks.
-Understand project requirements and prepare 3D detailed drawings and space planning using AutoCAD.
-Complete assigned work within deadlines, maintaining high standards of quality.
-Attend meetings with consultants, main contractors, and site stakeholders to ensure project alignment.
-Work independently, showing strong organizational and time management skills.

Requirement:
-More than 4 years of relevant work experience required for this role

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Responsibilities:

• Ensure Export operations runs smoothly, and SOP compliant.
• Manage and co-ordinate the entire shipment process for customers.
• Implement and establish new processes for export / import operations.
• Review export / import operational procedures for continuous improvement, to enhance efficiency.
• Prepare KPI reports for customers & attend to Operation Review meetings when required.
• Plan / schedule space for all origin stations.
• To co-ordinate shipment closely with Customers and various department to ensure shipments executed correctly
• Monitor & ensure Customers make prompt payments.
• Rectify & resolve payment discrepancies.
• Observe & control daily operational issues to comply Customer’s requirements.

Requirements:

• Minimum 2 years of relevant experience in the industry.
• PC literate and has a customer centric attitude.
• Able to commit for weekends as part of regular hours due to operational needs.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a F&B Manager to join our team!

As a F&B Manager we rely on you to:

• Oversee the everyday operation, management, marketing and overall performance of the outlet.
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Participate in annual business planning and budgeting
• Work closely with marketing to develop and implement effective marketing and branding strategies
• Actively involved in the selection and recruitment of staff

Requirements:

• Experience in handling VIPs
• Neat and articulate
• Diploma / Degree in food and beverage / hospitality Management
• Minimum 3 years’ experience in a similar capacity in an international class hotel
• Displays initiative
• Commitment to professional values

Job Position: Research Engineer

Job Description

We are seeking machine learning and image recognition specialist to join our project team. The ideal candidate preferably has the background in machine learning techniques and image recognition algorithms to solve complex problems and improve project outcomes. You will work closely with a multidisciplinary team to develop, implement, and optimize ML models that are critical to the success of our projects.

• Design, develop, and deploy machine learning models and image recognition algorithms tailored to project-specific requirements.
• Collaborate with cross-functional teams to understand project needs, gather, and analyse requirements, and deliver ML-driven solutions.
• Conduct data collection, preprocessing, and augmentation to create training datasets.
• Implement and optimize image recognition models for accuracy, efficiency, and scalability.
• Evaluate model performance using appropriate metrics and make necessary adjustments to improve outcomes.
• Stay abreast of developments in machine learning and image recognition fields to incorporate cutting-edge technologies and methodologies into project solutions.
• Document model development processes, algorithms, and performance metrics.
• Provide technical guidance and mentorship to team members on machine learning and image recognition best practices.

Required/Desired Skills

• Experience in machine learning and image recognition, with a strong portfolio of project work that demonstrates expertise in these areas.
• Proficiency in programming languages such as Python, and familiarity with ML libraries (e.g., TensorFlow, PyTorch) and computer vision libraries (e.g., OpenCV).
• Experience with deep learning architectures (CNNs, RNNs, GANs) specifically designed for image processing tasks.
• Analytical skills with the ability to solve complex problems independently and as part of a team.

Required/Desired Qualifications

• Bachelor’s or master’s degree in Electronics & computer science, Artificial Intelligence, or a related field.

Experiences

Minimum 3 years’ experience in machine learning and image recognition within a technology/research organisation. Fresh graduate with relevant knowledge and skills will be considered.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior/Manager, Sales – Leisure & Luxury (Singapore) to join our team!

As a Senior/Manager, Sales – Leisure & Luxury (Singapore) we rely on you to:

• Responsible for multi-property implementation of sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels.
• Responsible for implementing all sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels
• Develops strategies to secure and/or maintain preferred hotel status for global accounts and optimizes revenue contribution from these managed accounts for all Singapore hotels.
• Solicits and drives all negotiated–transient and group leads to achieve the set segment sales goals and targets for the Singapore hotels.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Participates in development of the Area Sales Plan, budget and market audits, and implements corresponding sales action plans with the Leisure & Luxury sales team.
• Supports the development and maintenance of the client database and all other sales systems. Establishes and maintains up-to-date client profiles in all relevant systems.

Requirements

• Effectively bilingual in English and Simplified Chinese to liaise with associates/clients from China Market
• 3-5 years of relevant working experience, preferably in Hotel industry.
• Able to maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, colleagues and employees.
• Strong leadership, communication, and interpersonal skills to effectively manage a sales team and build client relationships.
• Excellent negotiation, presentation, and influencing abilities to secure new business opportunities.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior / Manager, Events to join our team!

As a Senior / Manager, Events we rely on you to:

• Work directly with the organizers on their event programs and requirements in order to provide professional advice to facilitate and assist on their planning.
• Conduct venue inspections with the organizers or external contractors for planning meeting or event setup.
• Provide menu recommendations or custom menu design to offer service flexibility as well as to drive upselling.
• Coordinate food tasting arrangement for the organizers on high profile or special events prior to the event days to meet customer expectations.
• Work independently with external vendors to coordinate on special event arrangement, such as venue theme decoration, entertainment arrangement, etc.
• Develop close rapport with organizers to strengthen guest loyalty for repeat business in future.
• Maintain an effective communication and cohesive working relationships with Sales & Marketing team, F&B and other operating departments of the hotel.
• Observe and follow events management service guidelines and standards according to Events Manual.

Job Requirements:

• Candidate must possess at least Professional Certificate/NiTEC, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.
• The successful candidate will be required to wear company issued uniforms in adherence to the property's grooming and uniform guidelines

We are seeking a talented and experienced full-time Culinary Trainer to join our prestigious international hotel and tourism school. As a Trainer, you will have the exciting opportunity to educate and inspire our students in the art of culinary excellence. Your responsibilities will include designing and delivering engaging culinary lessons, supervising practical training sessions, and providing constructive feedback to students. Collaborating with our dedicated culinary team, you will contribute to curriculum development, ensuring its alignment with industry trends and standards. The ideal candidate will have a strong culinary background, extensive knowledge of asian & international cuisine, and a passion for teaching. Previous experience in a similar role and relevant culinary certifications are highly desirable. If you are a dedicated professional with a flair for culinary education and a commitment to nurturing talent, we invite you to apply for this rewarding position in our esteemed hotel school.

Competencies

1. Proven expertise in Asian and/or International Cuisine
2. Team player with effective communication and organisation skills
3. Deliver/Assess/Evaluate practical and theoretical modules in accordance with Institute and regulatory bodies requirements
4. Provide feedback and contribute insights into curriculum design, assessment, food preparation and food delivery
5. Experience in culinary competitions along with knowledge and/or experience in sustainably sourced food and eco-friendly dining concepts

Minimum Qualification

1. Diploma or Degree holder in relevant field of studies from a recognised educational institution with at least 5 years industry experience at a supervisory/managerial level
2. WSQ Advanced Certificate in Learning and Performance and/or related teaching/training experience advantageous
3. Excellent command of English with an ability to communicate effectively at all levels
4. A strong passion for moulding learners coupled with a commitment to continuous learning and professional development
5. Extensive industry knowledge and robust network of industry connection

JOB PURPOSE

The Product Marketing Manager is responsible for the overall performance of a business unit with regards to sales, margin, inventory, quoting strategies, suppliers, and the ongoing development of the employees.

PRINCIPAL ACCOUNTABILITIES

Set & achieve sales and margin budgets & objectives

• Perform all necessary research and analysis to establish achievable but yet aggressive sales and profit margin goals by class and by supplier.

Business unit quarterly business review

• Review entire business KPI (Key performance indicators) with business unit. Determine actions required to meet objectives. This is an all-encompassing review: sales, inventory, profit margin, in addition to performance to SLA (Service Level Agreement); supplier performance, customer performance, staff development, etc.

Supplier relationship management

• Build and maintain relationships with all suppliers at the appropriate levels. Supplier Champions are assigned for each supplier.

DPP pricing negotiation

• In conjunction with the Global Commodity Manager, negotiate preferential pricing for Future on stocking devices. For focus suppliers, the Director is responsible.

Product knowledge

• Understand the basic technologies for which you are responsible. Top end applications, basic electronic function the product does in a circuit. Understand the market trends of the end application as fluctuations can influence supply and demand.

Market knowledge

• Understand and communicate competitive landscape, product availability, pricing trends.
• Maintain close scrutiny on market conditions (lead-time and lead-time trends) to establish when inventory needs to be increased in anticipation of future market developments.

RESPONSIBILITIES

• Perform all necessary research and analysis to establish achievable but yet aggressive sales and profit margin goals by class and by supplier.
• Review entire business KPI (Key performance indicators) with business unit. Determine actions required to meet objectives. This is an all-encompassing review: sales, inventory, profit margin, in addition to performance to SLA (Service Level Agreement); supplier performance, customer performance, staff development, etc.
• Build and maintain relationships with all suppliers at the appropriate levels. Supplier Champions are assigned for each supplier.
• In conjunction with the Global Commodity Manager, negotiate preferential pricing for Future on stocking devices. For focus suppliers, the Director is responsible.
• Understand the basic technologies for which you are responsible. Top end applications, basic electronic function the product does in a circuit. Understand the market trends of the end application as fluctuations can influence supply and demand.
• Understand and communicate competitive landscape, product availability, pricing trends.
• Maintain close scrutiny on market conditions (lead-time and lead-time trends) to establish when inventory needs to be increased in anticipation of future market developments.
• Based on business unit strategy, review all CBO for assigned branches to identify potential issues and sales and profit margin opportunities.
• Prepare and execute quarterly reviews and ensure that we deliver on our commitments to suppliers by creating realistic objectives and follow through on action items.
• Plan and prepare meeting agenda for communication meetings. Present & discuss relevant information in a timely and effective manner. It should include topics such as Service Level Agreement, sales, profit margin, quoting, training, market conditions.
• Negotiate special returns with suppliers where we require additional flexibility outside of contractual rotation/scrap allowance. In addition, special returns need to be actioned by any individual who is able to use their relationship, developed with the supplier, to gain a favor.
• Identify and maintain parts in inventory where sales and marketing needs to be alerted to tightened availability for appropriate business reasons (market conditions, manufacturing issues, etc).
• Approval of quotes based on a dollar threshold set by business unit.
• As appropriate, visit selected customers in the field, and participate in customer visits at corporate headquarters. Prepare and present appropriate information.
• Expedite existing supplier purchase back orders for stocking and/or specific customer requirements. For those situations where greater effort and relationship is required to achieve satisfactory results.
• Target and sign new franchises.
• Determine initial inventory investment, execute on supplier development plan.
• Perform range reviews to determine top non line items to create and purchase.
• Assign quotes by branch and balance workload across quoting positions in a business unit.
• Update cost books, lead-time, factory stock, cross reference files for dashboard and business unit shared drive.
• Adjust CBO pricing upwards in appropriate business conditions (supplier cost increase, restricted availability, etc).
• Prepare and present product related material to increase knowledge base of marketers and / or sales. Includes arrangement of suppliers / reps to conduct training sessions.

REQUIREMENTS

• A Degree qualification or equivalent in a relevant field of study.
• At least 5 years of relevant working experience focused on product marketing.
• Experienced in the electronics industry within distribution, component manufacturers and/or EMS companies is highly advantageous but not a must.
• Overseas travel is required for this position.

Working location: ESR BizPark Changi (short walking distance from Expo MRT station)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

To work with the Director, Student Recruitment and Admissions, for the planning and managing of the University’s student recruitment strategies, operational plans for marketing, outreach and promotional events, competitor analysis and budget management. In addition, to oversee CRM functions including provision of programme advisory to prospective applicants, calls and leads management.

What You Will Be Doing

Student Recruitment and Outreach

• To plan and manage student recruitment and outreach activities/events such as open houses, education fairs, information sessions, seminars, talks, school/university/company visits, etc., for the purpose of recruiting students.
• To plan and organise outreach activities/events, for e.g., dialogue sessions, for the Schools.
• To collaborate with external stakeholders, for e.g., Institutes of Higher Learning (Polytechnics and ITE) and industry partners, to organise outreach activities/events to promote the University’s programmes locally.
• To make presentations to prospective applicants at outreach events such as open houses, education fairs, information sessions, etc., conducted in schools, polytechnics, universities, external organisations, and so on.
• To produce and keep updated all marketing collaterals including prospectuses, brochures, inserts, flyers and any other marketing/publicity materials.
• To prepare student recruitment reports with details of outreach strategies and execution plans.
• To prepare and manage budget and financial reports of student recruitment and outreach expenses.
• To manage and analyse the statistics of student recruitment and outreach activities/events.
• To prepare competitor analysis reports, where required.
• To source for sponsor organisations for sponsorship programme.

Programme Counselling and Customer Service

• To manage enquiries and provide appropriate counselling, guidance and encouragement to the general public attending the outreach activities/events who are interested in the University’s programmes.
• To manage programme enquiries via phone, email and walk-ins, etc., received by staff.
• To manage the leads database, the CRM system and the SRC hotline.
• To prepare and analyse email and hotline statistical reports for service quality monitoring and improvement purposes.
• To manage and analyse leads captured via phone, email, walk-ins and from other student recruitment and outreach activities, and to provide recommendations for improvements.
• To manage and review all enquiries and feedback from interested applicants/signed-up applicants.

Website Management

• To ensure accurate and up-to-date information relating to SRC’s sections on the SUSS website.
• To copy edit/vet all publicity materials relating to SRC before the information is posted on the SUSS website.

Job Requirements

• Degree with at least 5 years of relevant working experience, preferably in marketing and business-oriented with customer service focused perspective, of which 3 years at managerial level.
• Proficient in Microsoft Office.
• A good team player with good interpersonal, communication, presentation and writing skills.
• Pleasant disposition with good customer service skills.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Resourceful and ability to multi-task in a fast-paced environment.
• Enjoys meeting people and organising activities.
• An eye for detail.
• Mature, meticulous and possess a high level of discretion and integrity.
• Bilingual with good command of written and spoken English.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

Opportunity and Purpose

The General Manager role is multifaceted, encompassing various aspects of business management. This includes overseeing the day-to-day of leasing commercial vehicle business, managing staff, ownership of the leasing process, and steering the business performance by balancing multiple responsibilities to ensure smooth operation

Here’s the breakdown of the key responsibilities:

1. Business Management and Operations: Develop the business that contribute directly to the company's success and implement business strategies to increase efficiency and profitability
2. Financial Oversight: Responsible for the financial health of the leasing business, manage budgets, set financial goals, and ensure that the company is meeting its financial targets. This includes analyzing financial reports, managing expenses, and making strategic decisions based on financial data
3. Customer Service and Relations: Maintaining high levels of customer satisfaction is crucial. Must ensure that the team provides excellent service, resolves customer complaints effectively, and builds long-term relationships with clients. This may also be involved in negotiating lease terms and handling major client accounts
4. Marketing and Sales: Developing and implementing marketing strategies to attract new customers is another key responsibility. This includes overseeing advertising campaigns, managing online presence, and working with the sales team to promote leasing options and close deals
5. Fleet Management: The General Manager needs to have a good understanding of the vehicles in the fleet, including their features, maintenance needs, and market value. They are responsible for the acquisition and disposal of vehicles, ensuring that the fleet meets customer needs and remains competitive
6. Regulatory Compliance: Must ensure that the business complies with all relevant laws and regulations. This includes keeping up to date with changes in legislation that could affect the leasing business
7. Staff Management and Development: Leading and managing the team is a critical part of the role. The General Manager is responsible for setting performance standards, expectations to drive the team and evaluating staff performance
8. Risk Management: Identifying and mitigating risks associated with vehicle leasing, such as financial risks, legal risks, and operational risks as a vital part of their job
9. Technology and Systems: Implementing and managing the technology systems used in the leasing process, such as customer relationship management (CRM) software and vehicle tracking systems, is also important
10. Industry Knowledge and Networking: Keeping abreast of industry trends, attending conferences, and networking with other professionals in the automobile leasing industry are important for staying competitive and informed

Requirements

• Bachelor's Degree in preferably business administration
• At least 8 years of experience in sales, business development in the automobile industry in vehicle leasing with more than 1000 fleet of commercial vehicles or passenger’s car
• To manage sales or operations team or both with a team size of more than 20 headcounts
• Dynamic, Inspiring, Resourceful, Innovative and a self-starter with strong leadership and interpersonal skills
• Operational excellence with strong work ethics and sense of accountability in ownership
• Valid Class 3/3A license

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 20 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications