Knowkedge of factory Confectionery Pruoduction

Minimun 3 years experience in factory management

Unble to handle man power work distribution

Product and stocks in out FIFO

ablke to meet on time proiduction

Handling of stock inventry

Must able to work shift duities (night)

Must process food hygiene and handling cert.

Responsibilities

· Acquire and manage new clients (both corporate and individuals)

· Building and maintaining rapport with client accounts

· Preparing and submitting credit proposals, assessing creditworthiness and risk

· Collaborating with credit and backend teams to ensure accurate loan approvals/disbursements

· Proactive management, supervision, and monitoring of accounts

Requirements

· More than 2 years of relevant working experience in soliciting commercial loans and preparing credit proposals

· Customer oriented

· Driven and proactive demeanor

· Excellent interpersonal and communication skills

· Candidates with relevant experience will be viewed favourably, though not necessary

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

SOURCING & SUPPLIER MANAGEMENT  

• Assist in identifying and evaluating potential suppliers
• Negotiate terms and pricing agreements with suppliers to ensure cost-effectiveness and quality.
• Maintain relationships with existing suppliers and continuously seek opportunities for improvement.
• Monitor supplier performance and address any issues or concerns promptly.
• Ensure all Accor requirements for vendor onboarding is in place.

MANAGE DAILY PROCUREMENT FUNCTIONS  

• Review pricings and process for all purchases across RC hotels.
• Collaborate with relevant departments to plan stock requirements and work out strategy to reduce out of stock situation and contingency plan
• Ensure approved purchase requisitions are timely with the creation of Purchase Orders for all Business units
• Leading the PO Team to ensure the reconciliation of Purchase Orders and Invoices to make sure prices and quantities are correct with Suppliers & assist if needed.
• Ensure the PO Team creation of Article Codes/Price Quote and Vendors details are updated accordingly in the system and assist if needed.
• Response swiftly to feedbacks/complaints/ no stock situation etc (from end users/suppliers/guest)
• Request for quotations as well as samples for evaluation
• Handle RFQ as well as RFP exercises for all categories of Supplies including Services
• Tabulating of Price Summary and recommendation of award for various work streams that are assign to
• Assist in report analysis in preparation for new work stream 
• Assist in Contracting process
• Ensure forms and documents are properly filled for all Procurement processes
• Follow up closely on outstanding Purchase Orders that are long overdue and if needed for cancellation
• To carry out any other duties as required by the Director of Procurement/Procurement Manager from time to time

REVIEW OF CAR (CORRECTIVE ACTION REPORT) FROM FOOD SAFETY

• Ensure Corrective Action Report are sent out immediately to Suppliers should a complaints raised by Food Safety
• Ensure substitution of supplies are replace immediately for operation use
• Ensure Suppliers that works with the hotels are Food Safety compliances
• Ensure Suppliers approved Vendors are SFA approved & meet the grade criteria
• Ensure all food/beverage licenses and certificates approved by authorities are valid

COST MANAGEMENT

• Assist in developing and implementing cost-saving initiatives without compromising quality or service.
• Analyze spending patterns and identify areas for potential savings or optimization
• Participate in budgeting and financial planning processes related to procurement activities.

COMPLIANCE AND DOCUMENTATION

• Ensure compliance with relevant laws, regulations, and company policies in all procurement activities.
• Maintain accurate records of procurement transactions, contracts, and supplier agreements.
• Assist in conducting periodic reviews and audits to ensure adherence to procurement policies and procedures

CROSS-FUNCTIONAL COLLABORATION

• Work closely with various departments and business units including Operations, Receiving and Finance to understand their needs and priorities.
• Collaborate with stakeholders to develop procurement strategies that support the hotel's overall objectives.
• Communicate effectively with internal teams to provide updates, gather feedback, and address concerns related to procurement.

Qualifications:

• Candidate must possess at least Diploma/Degree or equivalent 
• Minimum of  3 years of relevant experience in the hotel industry
• Strong knowledge in Food & Beverage categories and suppliers. 
• Strong working knowledge on Negotiation and Procurement Policies
• Proficiency in Microsoft Office Suite and experience with procurement software or ERP systems.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Familiarity with relevant laws, regulations, and best practices in procurement and supply chain management.
• Possess leadership skill in managing a team.
• Positive mindset with good attitude and integrity.
• Good Communication skills with all levels of colleagues and suppliers with confidence to achieve the best deal for the hotels
• Good presentation and data analytical skills

Our Commitment to Diversity & Inclusion:

We are an inclusive company and what we really is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• 3 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma / degree in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying of opportunities to expand or shift course in order to take advantage of changes in the market
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetingsEnsure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader

Qualifications:

• 5 years in F&B management experience, minimum 3 year as Outlet Manager,
• Experience in similar size/style of 5* hotel
• Diploma / degree in Hospitality Management
• Knowledge in financial and marketing area
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  
• Monitor the reservation status and communicate with culinary team 
• Plan and control manning to meet business needs and according to budget 
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure and conduct regular training and re-training when needed 
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed
• Ensure hygiene and food safety compliance in the outlet and related areas
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation  
• Monitor the reservation status and communicate with culinary team 
• Plan and control manning to meet business needs and according to budget 
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure and conduct regular training and re-training when needed 
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed
• Ensure hygiene and food safety compliance in the outlet and related areas
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet 
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement, be entrepreneurial 

Qualifications:

• 2 years in F&B management experience,
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

The Housekeeping Attendant (Rooms) is responsible for the immaculate upkeep and cleanliness of all the suites and work areas in their assigned sections.

Primary Responsibilities

Upkeeping the Comfort and cleanliness of suites

• Promotes a positive and inviting image of Raffles Hotel Singapore by ensuring all suites and assigned sections are immaculately clean and comfortable.
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Creates a welcoming room experience that meets residents’ expectations

• Ensures residents receive the experience as detailed in brand SOP, Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Observes and anticipates resident’s needs in a discreet and non-intrusive manner, offering prompt, efficient and personalised service to our residents.
• Ensures observed preferences of residents are communicated with the Assistant Manager for follow up and recording in guest profile.
• Reports and hands over lost and found articles to the Housekeeping office immediately.

Involvement as a member of both the Housekeeping and Hotel Team  

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Shows care for assigned work areas by organising and maintaining the pantries and work areas in pristine condition throughout and at the end of shift. Ensures that all equipment used is clean and kept in good working condition at all times.
• Ability to organise own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Undertakes and performs any additional duties as assigned by Managers.
• Attends and contributes to colleague meeting and any other related activities.

Job Description

The Consultant will provide expert guidance on the configuration and implementation of Temenos Payments solutions across the project lifecycle. With a deep understanding of payment schemes, SWIFT, and ISO20022 standards, the candidate will be responsible for delivering high-quality solutions that meet client requirements. A strong background in Temenos Payments Hub is essential for this role.

Key Roles and Responsibilities

• Recognized as a specialist in complex functional and business matters. Works independently and in a collaborative nature.
• Analyze client’s complex business requirements and relate them to Temenos payments product capability
• Collaborate with clients to write specifications (BRD’s and FSD’s), when needed, for local development and ensure that the development team has a clear understanding of these specifications
• Identify and address project gaps, proposing feasible solutions including workarounds or process adjustments that align with project scope.
• Determine and confirm specific Temenos product customizations based on defined business requirements.
• Prepare and perform the configuration of TEMENOS products through the definition of static and semi-static data for the installation of the core banking system
• Prepare and perform the functional testing to support User Acceptance Testing (UAT)
• Conduct a thorough assessment of the client's operations to identify opportunities for T24 optimization, recommend best practices, and mitigate potential risks that can damage the client's business or contradict legal requirements
• Conduct workshops and demonstrate the product capabilities to meet specific project needs
• Manage the communications with all stakeholders and be a single point of contact for the end-to-end solutions.
• Conduct end-user training and mentoring

Requirements:

• Required to hold a bachelor’s degree with a minimum of 8 years of experience in Temenos Solutions Consultancy, and Expert Services, ideally in a banking environment.
• Experience in Temenos Payments hub implementation projects will be highly preferred.
• Show in-depth knowledge of standard banking processes and payments modules.
• Strong payments domain and TPH product knowledge. Other T24 modules i.e AA Loans, AA Deposits, Treasury Modules (MM, FX, and Swaps), Securities, and Corporate Actions will be an added advantage.
• Show full understanding and ability to leverage the TEMENOS Implementation Methodology
• Proven track record in end-to-end implementation and delivery of T24 Core Banking systems
• Other: Analytical, organized, team player and able to work in a Multicultural environment, excellent presentation skills.

We are looking for a responsible Project Manager to lead and manage end-to-end project activities starting from pre-sales to delivery. 

Project Manager responsibilities include working closely with our Head of Delivery to prepare action plans, including resources, administration, timeframes and budgets for projects. You will perform various coordinating tasks, like schedules, along with administrative duties, maintaining project documentation, stakeholder and contract management. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver quality results on deadlines.

Ultimately, the Project Manager’s duties are to ensure that all projects are completed on time, within budget and meet high quality standards with satisfied clients.

Duties and Responsibilities include:

• To drive and support stakeholder engagement and management (i.e. clients, project stakeholders and interns). To foster and develop relationships with clients.
• To work cross-functionally with stakeholders throughout the company, including delivery, interns  recruitment and management, tender and procurement, project coordination and delivery etc.
• To support the Head of Delivery to eliminate project impediments and quality delivery to clients.
• To act as the point of contact and communicate project status to all participants.
• To be competent in managing a suite of Information systems that are required to support company operations.
• To drive continuous improvement in company operations and processes.
• To prepare  all appropriate paperwork & artifacts (e.g. contracts and tenders) for management review.
• To create and maintain comprehensive project documentation, plans and reports.

• Minimum 3 years experience in similar role with proven work experience as a Project Manager or similar role from conception to delivery
• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills
• Familiarity with project tenders 
• BSc in Business Administration or related field
• Graduates are welcome to apply
• Singaporean or PR preferred

• Private Health Insurance
• Paid Time Off
• Training & Development
• Performance Bonus
• Annual Leave
• Annual Team Retreat

Job Description Summary

Customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Service Availability Manager is required to oversee the IT operations and Delivery

Job Description

A Service Availability Manager is customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical Skills:

• 3-5 years of relevant experience
• Service and Project Management
• Proven experience in a customer-facing role with a strong commitment to delivering high-quality service within a contractual framework.
• Deep understanding of IT infrastructure, including equipment, systems, software products, and networked devices.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

The Fund Accounting Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees, leading a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of activities associated with Net Asset Valuations (NAVs).

Responsibilities:

• Oversight NAV deliverable from offshore locations. Tracking offshore location KPI and responsible in governance control.
• Responsible for serving as primary contact person for clients and internal staff for advice, enquiries, complaints and any other service issues
• Deliver excellent service against agreed service standards and in line with client satisfaction criteria
• As an internal voice of client, work together with AMs, Operations, Technology, and other key internal stakeholders to solve client issues timely with no/minimal escalation and identify opportunities to improve overall service for the clients
• Foster long lasting relationships and rapport with premier clients at the transactional / operational level.
• Works with the AM team to manage existing/strategic clients to maximize client satisfaction and long term contribution to the bottom line Champion client
• Incident management by ensuring timely rectification and escalation where required. Ensure root cause analysis is completed and preventative measures are implemented effectively
• Service level reviews conducted in a planned manner with appropriate engagement from internal stakeholders (i.e. key AM and/or SSO participation if needed)
• Identify opportunities for service improvement based on useful metrics and demonstrate results.

Qualifications:

• 10-12 years of relevant experience
• Experience in fund accounting or related field
• Knowledge of funds services and its process
• Knowledge of relevant technical systems
• Previous supervisory experience
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Excellent analytical, problem solving, and time management skills.

Education:

• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

We are seeking a Strategic Partner Manager (SPM) to develop, manage and maintain relationships with key developer partners in APAC with heavy focus in Vietnam.

Ability to speak Vietnamese is a must as the key stakeholders that this candidate will liaise with are based in Vietnam.

This is a contract hire.

Responsibilities:

• Think creatively with prominent companies in the gaming industry to build durable, long-term, and scaled partnerships by understanding their strategy and goals
• Represent the company and provide thought leadership and perspectives in external meetings with partner executives
• Own adoption of the company's gaming platforms via developers and platform partners as scale
• Collaborate with cross-functional teams including product, engineering, design, marketing, and finance
• Track, analyze and communicate key quantitative metrics and business trends as they relate to partner relationships at scale
• Use analysis and gaming industry expertise to source and develop new partner opportunities
• Manage and consult existing partners on building up their success on the company's platform.
• Adapt quickly to product changes and limitations, and communicate these strategically to stakeholders both internally and externally

Requirements:

• At least 4 years experience in business development or account management
• BS/BA in a highly quantitative field, such as Economics, Business commerce, or equivalent experience preferred
• Experience working effectively and cross-functionally with all levels of management, both internally and externally
• Ability to define, initiate and drive business opportunities in a fast-paced, rapidly changing environment.
• Good understanding of the internet industry.
• Advanced skill in MS Excel, and PowerPoint.
• Fluent in English and Vietnamese.
• Willingness and ability to travel
• Deep domain knowledge of the gaming industry
• Ability to handle day to day operational work to also structure, negotiate, and maintain significant and complex strategic relationships with game companies.
• Identify and leverage trends within industry of expertise/focus.

We are looking for a dynamic and self-motivated candidate to join the Asian team as Sales Manager Asia for the Infrastructure sector. The position offers a unique opportunity to work in a mission-driven, hyper-growth stage organization that is paving the way for a more sustainable real asset sector.

Your main responsibility is to co-develop and execute the GRESB Infrastructure business development plan for your assigned territory within the Asian region. This will require a specific focus on attracting new Infrastructure Members (asset owners, fund managers, asset operators) and building positive relationships with existing Members in the Infrastructure sector.

In this role, you will liaise with functional internal teams, including Member Relations, Member Success, Marketing & Communications, IT, and Product Development teams, to improve the entire Member experience.

This position will require travel across key Asian markets. Particular preference will be given to candidates located in Infrastructure heavy markets like Singapore and Hong Kong.

• 5-10 years’ experience in successful attainment of sales targets within the Infrastructure fund or asset sector. Experience with and knowledge of sustainability/ESG issues highly preferred
• Strong infrastructure industry network and the ability to develop this further
• University degree in a relevant field such as investment, real estate, infrastructure, business, economics or sustainable finance is required. Advanced degrees in any of the same areas is very attractive
• Self-motivated and able to thrive in a results-oriented and mission-driven environment
• Natural relationship builder with integrity, reliability and maturity
• Extensive experience with CRM software (e.g., Salesforce), MS Office, and video conferencing
• Experience delivering client-focused solutions to meet customer needs
• Proven ability to juggle multiple opportunity pursuits at a time, while maintaining sharp attention to detail
• Strong verbal and written communication skills
• Excellent organizational, commercial and interpersonal skills
• Must possess the right to work in the chosen location
• Fluency - both verbal and written - in English is mandatory

• Involvement in a dynamic international organization that has become the leading sustainability benchmark for real assets
• Opportunity to work with a highly talented and committed team in a supportive environment with loads of camaraderie
• Variable compensation plan to reward high sales achievement
• Annual leave of 25 days per calendar year
• Annual personal development budget
• Ability to build an international profile in your field
• Highly flexible working environment, but also the ability to work with people across time zones
• Annual company retreat

GRESB is an equitable, diverse, and inclusive workplace, one at which all workers — regardless of their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability — feel valued and respected. We are committed to a non-discriminatory approach to hiring and provide equal opportunity for employment and advancement in all of our teams and programs. We respect and value diverse life experiences and heritages and work to ensure that all voices are valued and heard. 

About GRESB 

GRESB is a mission-driven and industry-led organization that provides actionable and transparent environmental, social and governance (ESG) data to financial markets. We collect, validate, score and benchmark ESG data to provide business intelligence, engagement tools and regulatory reporting solutions for investors, asset managers and the wider industry.

Our vision: An investment industry that plays a central role in creating a sustainable world 

Our mission: To provide financial markets with actionable insights, ESG data and benchmarks.

Our ESG data and benchmarks now cover over USD 8.8 trillion in real estate and infrastructure value and are used by more than 150 institutional investors to make decisions that lead to a more sustainable world. We have an engaged community of asset managers who are proud to participate in our annual benchmarking process and a group of inspirational industry partners and ESG service providers who amplify our reach.

The GRESB team comes from diverse backgrounds with experience spanning sustainability, data science, software development, real estate, infrastructure, and the capital markets. We’re passionate about tackling the sustainability challenge by providing the insights that will power the markets of the future and enable investors to allocate the world’s capital in a more responsible way.

GRESB is an energetic group of over 100 people, covering dozens of different nationalities located in Amsterdam, with satellite offices in London, Paris, Berlin, Boston, Singapore and Sydney. We care deeply about creating a positive and inclusive working environment where everyone feels comfortable contributing their ideas.

Your Career

This Alliances Business Manager role will develop the full 360 degree Telco Service Provider (SP) partner led growth from leveraging partner teams and reach, especially for Managed Services. Reporting to the JAPAC Strategic Alliances Director, you will center your role on developing and growing partner led opportunities with SP partners who actively drive revenue for their business in Managed Security Services.

You will build the Go-to-Market (GTM) Plan for SP across the JAPAC Theatre as follows:

* Identify Focus Area Telco Service Providers (among the 6 geographic Areas of JAPAC Theatre)

• Executive & Business Unit Structures

• Unique Differentiator/s for each SP

• Solution Offerings to Embed PANW

* Execute & Enhance the GTM Plan

• Execute Joint Planning with Focus Partners

• Oversee Joint Solution Development

• Clarify or Develop the Market Messaging & Positioning

• Encourage Joint Sales, Presales, Channel Teams and Delivery Enablement

• Collaborate with Marketing for Demand Generation Campaigns

You will be responsible for educating and engaging the sales account teams within partners and at PANW on the benefits of tri-party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital way of life. Success in the role will also require developing a strong internal network across PANW teams, including Sales, Marketing, Area Channel Business Managers, Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow SP partner-led transactions - New Customer Acquisitions

• Embed PANW solutions into SP partners service offerings

• Business development with partners involvement to help activate them on PANW offerings

• Build a strong business network within the Area channels organizations - It is your responsibility to continue to nurture and grow your network

• Engaging with key stakeholders (PANW Area and Channel leadership, Channel Business Managers, Distributor Business Managers) to build and execute on a your SP channel plan

• As part of the overall JAPAC theater plan, activate Focus SP partners, then identify and recruit emerging SP partners who prioritise Cybersecurity in their Network or SOC go-to-market strategy

• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations

• Work well in a team environment to ensure partner and customer satisfaction

• Design compelling value proposition that inspire partners to promote our solutions 

• Work with select partners and help them build a services catalog around our cloud security offerings

• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment

• Lead regular business performance and relationship reviews with senior management and various stakeholders 

• Build and maintain activity of performance reports and activity dashboards

We are seeking a dynamic Senior Backend Engineer (Golang) to join our Global team and build highly scalable applications. You will contribute to our expanding range of services beyond food delivery, focusing on our Developer Platform in streamlining the way we build and run software to enhance security, reliability, cost-efficiency, and productivity, while delivering exceptional user experiences.

Responsibilities:

• Designing and implementing robust, scalable CI/CD pipelines to automate software delivery process, ensuring high-quality releases with minimal manual intervention.
• Contributing to designing and evolving the system architecture to meet current needs and support future growth and technologies.
• Enforcing coding standards and conducting thorough code reviews to maintain high-quality codebase. Implement automated testing frameworks to catch bugs early and ensure software reliability.
• Ensuring adherence to coding standards through thorough code reviews and implementing automated testing frameworks to catch bugs early, maintaining a high-quality and reliable codebase.
• Mentoring junior team members by sharing knowledge and best practices, leading by example in both technical and soft skills to enhance the team’s overall capabilities.
• Identifying and resolving complex technical issues in software and infrastructure, continuously optimizing for performance and scalability.
• Collaborating with product managers, designers, and engineering teams to align on project goals, timelines, and implementation strategies.

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Mission

This person has two business to look at

1. Sleek Business Account - which is an account we give our customers when the get onboarded with us.
2. Company Secretary Services

Goal is to achieve a near 90+% of automation using AI for the company secretary services for us to bring in operational efficiency and help businesses with better operations management ant scale.

For Sleek Business Account increase our AUM and MAU by minimum of 20% in next 6 months from current levels.

Attributes

• Ability to influence stakeholders and get agreement on your thoughts and solutions
• Ability to understand users without they answering your questions
• Great people management skills
• Autonomy (proactively seeks out solutions without waiting for their manager to ask them)
• Persuasive (great listener and can move others to action)
• AI-ready and curious (ability to identify and deliver on opportunities for AI in our product suite)

Position Duties

• Should be able to get hands dirty, get deep into understanding the pain points of users without having input from them
• Thinking about simple solutions which create a bigger business impact, but at same time not loosing the long term focus.
• Has ability to present thoughts backing data
• Ability to convince stakeholders in what he/she believes
• Ability to think and execute on how AI can solve some of our business problems

• Minimum 5 years of product management experience. Working on a 0 to 1 journey will be an added advantage.
• Entrepreneur mindset to solve things and an attitude that any problem is my problem
• Experience with banking products will be an added advantage.

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

This role is a 12 month contract role based in Singapore. Work experience in Gaming Industry/Verticle/Domain is a must have.

We are hiring 3 headcounts for 3 different Market, Must have spoken language in Korean/Vietnamese/ Mandarin to effectively liaise with counterparts and client in the market.

Responsibilities:

• Collaborate with various departments to solve operational issues encountered by partners.
• Manage daily operations, including handling inquiries, ensuring compliance, resolving escalations, and managing contract-related activities.
• Perform internal operational tasks such as report preparation, outcome tracking, and updating internal teams and partners.
• Serve as an internal advocate, aligning partner needs with policy and platform teams.
• Become the team’s expert on operational policies and procedures.
• Proactively seek and implement improvements to the partner experience through clear communication and educational resources.

Requirements:

• Must Fluency in English and either Korean, Mandarin, or Vietnamese to effectively engage with clients and counterparts in these market.
• Bachelor’s degree or higher.
• At least 3-4 years of experience in online operations, customer success, account management, or project management within the Technology/Gaming sectors.
• Strong communication and presentation skills, with the ability to simplify complex issues.
• Proven ability to collaborate effectively across various management levels.
• In-depth understanding of internet technologies and operational workflows.
• Proficiency in MS Excel and PowerPoint for detailed data analysis and reporting.
• Technical aptitude, with knowledge of tools, IT languages, and systems being a plus.

A catering manager orchestrates the processes behind large-scale or intimate catering events. They are at the center of all operations, from menu planning and food preparation to managing staff and handling logistics. This role requires a blend of creativity, detail coordination and personnel management

The Catering Manager is in charge of planning and managing catered events. Their duties include consulting with customers to determine their needs, supervising staff that prepares food during an event, as well as serving it when needed.

Since most clients based are indian and able to speak Indian Languages

Must be able to handle indian & middle eastern cusines and menus.

• Oversee daily accounting operations, supervising the accounts payable, receivable, income audit, fixed assets, and general ledger functions.
• Ensure all Finance Operations comply with policies and procedures.
• Review, prepare and post journal entries, ensuring efficient and timely completion of month-end process.
• Prepare the trial balance and financial reports.
• Review and analyze all accounts before issuing final monthly financial statements.
• Responsible for preparation of the various monthly reports as required by Management
• Perform bank reconciliation and month-end reconciliation of all general ledger balances.
• Ensure that sub-ledgers and supporting evidence are in order and properly maintained to support the General Ledger.
• Ensure that all monthly balance sheets are balanced and all bank reconciliations are up-to-date.
• Ensure that relevant day to day transactions are completed and have been verified for the Director of Finance and General Manager to review and sign.
• Review the daily revenue report and Income Journal prepared by the Income Auditor.
• Manage prepaid and accrued expense monthly allocations as well as other allocated expense calculations and make sure that they are properly accounted for.
• Ensure timely updates to Fixed Assets Register and conduct periodic Fixed Assets counts.
• Review and submit quarterly GST reports
• Maintain close communication with the auditors and to communicate instructions for the preparation of internal and external audits, preparing all necessary data and documents, in conjunction with the Director of Finance.
• Assist the Director of Finance in compiling budgets and forecasts and to aid Department Heads by providing historical data or support details.
• Assist the Director of Finance in the preparation of cash flow projections and review/finalize capital budget for the Hotel.
• Assist in the implementation of the Hotel annual budgets.
• Ensure that all tax matters are treated in a proper manner and in compliance with related legislation.
• Be thoroughly familiar with the duties and responsibilities of all the Finance personnel under his/her supervision.
• Oversee the operations of the department during the Director of Finance’s absence and therefore, to be fully acquainted with the Director of Finance’s job descriptions in order to carry out those responsibilities.
• Be fully acquainted with the established financial standards and procedures set by the Hotel and in line with the Uniform System of Account for Hotels.

We are looking for a seasoned Technical Delivery Manager to join our team at Unison Consulting Pte Ltd. As a Technical Delivery Manager, you will be responsible for overseeing the successful delivery of technical solutions, managing project timelines and budgets, and ensuring high-quality deliverables.

• Strong SQL
• Reg Reporting experience
• Project Management
• ⁠Data warehouse background
• Proactive and Team management experience
• Moody's knowledge is plus

Responsibilities:

• Oversee the successful delivery of technical solutions, ensuring they meet project requirements and objectives.
• Manage project timelines, budgets, and resources effectively to ensure on-time delivery.
• Collaborate with cross-functional teams to ensure alignment and coordination of project deliverables.
• Communicate project status, risks, and mitigation strategies to stakeholders regularly.
• Identify and resolve project issues and risks in a timely manner.
• Monitor and report on project progress, ensuring key milestones are achieved.
• Provide technical guidance and support to team members, ensuring high-quality deliverables.
• Mentor and coach team members to foster their professional growth and development.
• Drive continuous improvement initiatives to enhance project delivery processes and outcomes.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a Technical Delivery Manager or similar role.
• Experience in managing technical projects from inception to delivery.
• Strong knowledge of project management methodologies and tools.
• Excellent leadership and communication skills.
• Ability to multitask and prioritize competing demands.
• Strong problem-solving and decision-making abilities.
• Experience in the technology or consulting industry is a plus.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Develop and implement the Centres' Business Continuity Management Programme.
• Oversee daily operations of the Centre, ensuring compliance with licensing standards.
• Collaborate with key partners to plan, monitor, and implement programs and schedules effectively.
• Supervise referrals to daycare services and ensure optimal utilization of those services.
• Work closely with the Nursing Department to provide optimal care to clients and families.
• Manage and monitor the annual budget to ensure optimal resource utilization and allocation.
• Maintain and update all operational documentation for audit purposes.
• Ensure the safety and security of the day centre environment for clients, staff, and the public.
• Ensure staff adherence to regulations and policies, and manage disciplinary actions.
• Ensure adequate staffing in accordance with Agency of Integrated Care's guidelines.
• Manage staff performance review and annual appraisal.

• Degree in Healthcare related preferred.
• A minimum of 3 years of supervisory experience in healthcare or senior care settings.
• Required to travel between the three centres.

Work Location(s)

Peacehaven Changi Day Centre

7 Upper Changi Road North Singapore 507705

Peacehaven Bedok Day Centre

Block 121 Bedok North Road Singapore 460121

Peacehaven Bedok Arena

Block 187 Bedok North Street 4 Singapore 460187

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.30am to 5.45pm (Monday to Friday)

• Implementation experience of Payments processing lifecycle, Payment types like – ACH, RTGS, Real-time, Cross border.
• Good knowledge of Core Banking Applications like Flexcube (12x & 14x) & Finacle (10x),
• Experience in OBPM (Oracle Banking Payments) and trade application OBTF (Oracle Banking Trade Finance).
• Experience of ISO 20022 migration - SWIFT transformation of MT to MX worldwide for all banking payment & non-payment messages.
• Good knowledge of MT, PACS, PAIN, and CAMT messages with implementation experience.
• Experience in Payments Engines/ Payments integration layers/ Payments Channels/Bulk Payments
• Lead and manage end-to-end payment projects, ensuring successful delivery within timelines and budget.
• Collaborate with cross-functional teams to define project scope, goals, and deliverables.
• Develop and maintain project plans, timelines, and resource allocation.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Coordinate with stakeholders to gather requirements and ensure alignment.
• Manage vendor relationships and contracts related to payment projects.
• Provide regular project status updates to stakeholders and senior management.
• Ensure compliance with industry standards and regulations in payment processes.
• Conduct post-project reviews and identify areas for improvement.

• Bachelor's degree in Business, Finance, or a related field.
• Proven experience in project management, preferably in payment-related projects.
• Strong knowledge of payment systems, processes, and technologies.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Strong organizational and problem-solving abilities.
• Knowledge of industry standards and regulations in payment processing.
• Experience in vendor management and contract negotiation.

Panasonic Information Systems Company Asia Pacific (PISCAP) is an IT solutions partner which provides IT Professional Services to 63 Panasonic Group companies in APAC Region, comprising of 7 Main Business Lines. PISCAP is an integral part of Panasonic Transformation journey. It is responsible for IT Leadership, Portfolio Management, Solutions Delivery and IT Operations with its Centre of Excellence in Singapore, Malaysia, Thailand, and Vietnam. By leveraging on Panasonic’s merit of scale, PISCAP innovates and generate sustained value to the APAC business group.

About the role:

Program Management and Integration is a key capability in Panasonic Information System Company (PISC) organization, providing cross-functional management of business transformation initiatives with broad, diverse work streams and multiple projects. This role will report to the Program Director within a matrix report structure:

Roles & Responsibilities:

• The Project Manager will operate as the program management lead partnering cross functionally to manage across all work streams, sub-projects and functions.
• Works regionally and cross functionally to facilitate and drive the timely global roll out of our integrated SAP platform, Salesforce and related interfaces.
• Creates and oversees the integrated program plans and will be responsible to deliver their program on time, on-budget, with specified scope across all functional areas, including integrated program plan (master timeline), project charter, resource plan, budget, status reporting and governance.
• Accountable to the Executive Steering Committee and ensures the necessary process, structure, resources, and governance is in place to deliver successful results.
• Partners cross-functionally to align technical solutions with business needs and enhance connectivity of business units, regions, functional areas and IT solutions/systems.
• Drives accountability and owns the Program Management deliverables including creating the optimal program structure, program kick off, building a high performing team, facilitating workshops, and program budget.
• Facilitates program key meetings. Leads on presenting updates to steering and executive committee.
• Establishes team agreements/ground rules at program start and drives collaboration and communication across teams and stakeholders to deliver optimal results.
• Facilitates conflict resolution and jumpstarts stalled deliverables by identifying and removing barriers and driving issues to timely resolution.
• Ensures Program Sponsors and stakeholders are regularly engaged for input/consultation communicating any emerging risks and corresponding mitigation plans. Provides transparent and timely reporting to all stakeholders.
• Advises and coaches stakeholders, direct reports, team members, and other project managers in excelling at their role and ensures program priorities are clear.
• Evaluates and assesses project/program post implementation and presents key findings/lessons learned to executive leadership. Communicates learnings that can be reapplied across PISC.

Desired Skills & Experience

• At least 10 years’ project management for full life cycle of business transformation projects by leveraging SAP and/or Salesforce platform.
• At least 8 years' Program Management / PMO experience with responsibility for delivering large, complex cross-functional initiatives and managing teams. Regional experience highly preferred.
• Has served as a Program/Project Management leader on multiple enterprise programs and has experience in creating program and PMO structures.
• Experience in implementing SAP or Salesforce in global/regional organizations highly preferred.
• Good understanding of sales, manufacturing and/or finance end-to-end processes.
• Industry knowledge: preferably discrete or repetitive manufacturing industry. Other non-finance industries like energy, automotive, telecommunications are equally welcome.
• Ability to manage complexity; distil complex information and processes into simple views and communications.
• Excellent in delivering presentation to project stakeholders and management team.
• Excellent skills in Excel and PowerPoint in crafting and delivering management messages.
• Ability to work with minimum guidance & directions.
• Understanding and experience with agile methodologies
• Language proficiency: English, Mandarin (preferred but not mandatory)
• May be required to travel within the APAC region (frequency: 25% or more)

We apologise that only shortlisted candidates will be contacted.

Purpose of the Job

We are looking for a Consultant to join our thriving Singapore Practice to deliver high quality, specialist advice to our Asset Management / Funds clients in Singapore and overseas.  The successful candidate will also participate in marketing and business development to ensure that the team maintains a sufficient pipeline of client work, as well as assist with technical research and producing technical materials.

The Singapore Practice gives specialist advice on regulatory requirements to Bovill Newgate clients.  It supports clients through the entire regulatory cycle – obtaining the appropriate licence, putting in place fit-for-purpose, commercially-minded Compliance Frameworks, meeting the expectations of the MAS (and potentially other Regulators) on an ongoing basis, delivering internal audits, and implementing regulatory change projects.

The successful candidate will provide support primarily to our clients that are Fund Management Companies.

Main Responsibilities

Technical qualities

• Recent in-house compliance experience of at least 5 years in a FMC, another professional services company, and / or at the MAS is crucial
• Demonstrate deep understanding of the business issues in the Asset Management sector across a range of asset classes, as well as the key regulatory challenges faced
• A strong technical understanding of the aspects of MAS rules and regulations applying to FMCs, and of the regulatory pipeline is critical
• Knowledge of wider regional or global requirements would be advantageous
• A broad understanding and an appetite to keep learning

Client delivery

• Take personal responsibility for meeting and exceeding the agreed billable hours target, ensuring you have a sufficient pipeline of client work
• Provide advice and support to clients on a wide range of regulatory compliance matters. This may include:
  • drafting policies, procedures and templates
  • writing training material and delivering training sessions
  • liaising with the MAS on behalf of / regarding the client
  • conducting client interviews
  • assisting with regulatory matters including licencing applications, and compiling and submitting regulatory returns and filings
  • preparing comprehensive reports
  • supporting projects with multiple workstreams
  • responding to ad hoc and routine regulatory queries
• Act as the main point of contact and relationship manager for a portfolio of clients. This may include:
  • responding to all queries, managing client expectations and delegating work, where necessary
  • reviewing work of colleagues and providing constructive feedback
  • ensuring accurate invoicing, timely payment and assisting the Finance team in resolving any queries
  • dealing with any complaints quickly and effectively
• Actively partner with global sector teams to support and deliver on shared projects and responsibilities, where required
• At all times adhere to Bovill Newgate Quality Assurance Framework prior to submission of deliverables to the client
• Accurately record all client time in the CRM system
• Ensure all client files are in good order and details of relevant contacts are updated in the CRM system

Business development

• Build and maintain professional working relationships with clients, trade bodies, and the MAS
• Actively seek to increase Bovill Newgate pipeline by targeting new clients, as well as leveraging existing client relationships to maximise opportunities for up-selling and cross-selling
• Prepare well-presented, accurately priced proposals and present these to prospective clients
• Represent Bovill Newgate at industry events, promoting the brand
• Participate in internal events and training sessions such as client briefings
• Assist the team with marketing and business development activities including:
  • writing articles for the website and social media
  • preparing marketing material
• Record all touch-points, leads, opportunities and proposals in the CRM system

Regulatory knowledge

• Keep abreast of regulatory developments and understand how client activities may be impacted
• Develop a thorough understanding of clients’ businesses and requirements so you can provide relevant and accurate advice
• Help develop Bovill Newgate's technical capacity within the relevant sector(s) by:
  • highlighting skills and knowledge gaps
  • contributing to internal training initiatives and sharing knowledge across the firm
  • attending relevant training sessions and industry events