Team Summary

The role is part of the Consumer Marketing Hub team, where we work with a wider team of subject matter experts in the Asia Pacific hub. Our team works in partnership with our marketing team counterparts in 18 markets across Asia Pacific; our global marketing partners and our cross functional business teams.

Our mission as the consumer brand marketing team’s is to leverage our brand to accelerate business growth and deliver against key priorities: consumer payments; new payment flows, and value-added services.

Our aim as the creative and content team is to establish Visa as the engine of commerce through creative leadership, brand storytelling, and operationalizing new ways of working to deliver best-in-class end-to-end marketing activations. 

What a Manager – In-house Creator does at Visa:

This position supports the Senior Director, Brand, Creative and Content, in delivering content across media platforms, and with setting the strategic and creative direction of our Brand and key business initiatives [e.g. Ecommerce, Cash Conversion] for Visa AP [B2C] and for Visa’s clients [B2B2C].

Working closely with cross-functional teams [Insights, Brand, Product] and client marketers across AP, this role will lead the development, execution and implementation of engaging, effective, insights-driven content across multiple media channels helping to drive Visa brand preference and create revenue opportunities with clients.

• As an in-house creator, this role will have dual mandates. The first of which is to create content for Visa’s social channels on both a campaign and always on basis. The second of which is to leverage this expertise to consult with and create content with and for Visa’s clients (issuing banks; merchants; fintechs etc) to drive and achieve joint business priorities. As such, we are also looking for creators that have strong selling and influencing skills as you will have revenue targets to support.

Ideally, this person will have an active and significant content creator base; natively familiar with Asia Pacific Social platforms to demonstrate aptitude and subject matter expertise in creating content. As a corollary to this, this person will have demonstrable experience in content editing. Ideally, this person will have experience in both illustration and 3D design.

This role will work closely with the Senior Manager of Content and Social; as well as the Senior Manager of Campaigns and Creative on a daily basis. This person will provide a creative spark that inspires the team and organization; unafraid of acting, thinking and working differently.

Projects you will be a part of:

• You will lead content creation and production for AP, using your experience to create content which drives brand preference and conversion with both Visa and partner offers with our merchants and clients
• You will be the working to developing content for Visa Athletes in our sponsorship campaigns including The Olympics and the FIFA World Cup
• You will work to develop and create content with our regional and local sponsorship properties across Sports; Gaming/esports; Music, and Fashion.

Key Responsibilities:

1. Identify New Business Opportunities: Research and identify potential markets, clients, and strategic business opportunities. Analyze market trends, competitor activities, and customer needs to drive new business initiatives.
   
2. Develop and Implement Growth Strategies: Create and execute strategic business plans to achieve revenue targets and expand the company's client base. Collaborate with the marketing and product development teams to align business strategies with company goals.
   
3. Client Relationship Management: Build and maintain strong, long-lasting relationships with clients and partners. Understand client needs and provide tailored solutions to ensure satisfaction and retention.
   Act as the primary point of contact for key accounts and manage client expectations.
   
4. Sales and Revenue Generation: Develop and present compelling business proposals to potential clients.
   Negotiate and close business deals, ensuring favorable terms for the company. Meet and exceed sales targets and revenue goals.
   
5. Collaboration and Coordination: Work closely with internal teams, such as sales, marketing, and product development, to ensure successful project implementation. Provide feedback and insights from the market to help improve products, services, and overall customer experience.
   

Qualifications:

• Bachelor’s degree in Business Administration or a related field
• Proven experience as a Business Development Manager or similar role, with a successful track record of driving revenue growth.
• Strong understanding of market research, sales, and negotiation techniques.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in using CRM software and other business tools.
• Self-motivated, results-oriented, and able to work both independently and as part of a team.

Additional Requirements:

• Willingness to travel as needed to meet with clients and attend industry events.
• Multilingual - Must be able to speak fluently in English, Mandarin and Italian.
• A proactive approach to problem-solving and a strong desire to drive business success.

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

The Businesss Manager will have a solid background in accounting and will be responsible for providing timely and accurate reporting and ensuring a transparent and unimpeachable bookkeeping process. This position requires you to be self-directed, motivated and reliable as you will be administratively overseeing the finances of a growing church. You will require a strong knowledge of financial systems and a proficiency in financial reporting and Xero.

Your responsibilities will include:

• Oversight of finances

• Ensure all expenditures are managed within budget approved by the Board

• Ensure inter-cities & countries transactions are reconciled

• Management of finances of all entities

• Oversee management of cash flow

Asset Management

- Maintain an updated record and database of all assets in across all the campuses.

- Overseeing upkeep and procuring necessary assets.

Weekly Banking

• Reconcile all EFTPOS receipts

• Process tithes and offerings, including banking all cash received

• Process by MOTO all credit card payments and reconcile receipts

• Prepare banking paperwork, floats for Sunday Services

• Accounts Receivable & Payable

• All facets of data entry in Xero

Financial Reports and Statements

• Process Bank and VISA reconciliations

• Balance and replenish Petty Cash

• Reconcile and replenish Expense Account

• Prepare Financial reports

• Assist in preparing annual budgets and entering these into Xero company file

• Process transactions from Storehub, Shopify, TXN/TKT

Offering Team

- Oversee and grow Count Team to meet the growing needs in events and services nationally.

Payroll

• Process employee reimbursements

Other

• Process and administrate all lease cars

• Process Building and location insurance

• Answer telephone when required

• Process payments and reconcile receipts

• Prepare Ad Hoc reports as required

The Role

To build and nurture long-term, cross-functional partnerships with Fastmarkets’ top 100 clients, delivering personalised solutions that exceed customer expectations, enhance loyalty, and drive transformational growth.  

PRINCIPLE ACCOUNTABILITIES 

• Client Relationship Management: Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value. 

• Revenue Growth: Drive transformational revenue growth exceeding 25% annually by identifying opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities. 

• Strategic Account Planning: Develop and execute tailored account plans for key customers, ensuring alignment with their strategic goals and positioning Fastmarkets as their preferred business partner. 

• Customer Satisfaction and Loyalty: Ensure client satisfaction by delivering exceptional service, timely solutions, and proactive communication to meet or exceed customer expectations, fostering loyalty and retention. 

• Cross-functional Collaboration: Work closely with internal teams (sales, product, marketing, and customer success) to ensure seamless delivery of products and solutions, supporting a holistic approach to account management. 

• Market and Industry Insight: Stay informed on industry trends, market conditions, and competitive offerings, using this knowledge to provide clients with strategic advice and anticipate their evolving needs. 

• Reporting and Performance Tracking: Regularly track and report on key performance indicators (KPIs), account performance, and client feedback, using data-driven insights to adjust strategies and improve outcomes. 

• Contract Negotiation and Renewal: Lead negotiations on pricing, contracts, and renewals, ensuring mutually beneficial agreements while protecting Fastmarkets' commercial interests. 

• Executive Sponsorship and Engagement: Proactively drive executive-level sponsorship and engagement, ensuring alignment between Fastmarkets' leadership and client senior stakeholders to strengthen relationships, address strategic priorities, and unlock new opportunities for collaboration. 

• Account-Based Marketing Strategy: Collaborate with marketing teams to develop and execute tailored account-based marketing strategies for key clients, driving targeted engagement, enhancing brand visibility, and supporting specific growth objectives within each account. 

• Leadership and Role Modelling: Act as a role model for execution, collaboration, and engagement across Fastmarkets, demonstrating best practices in account management, fostering a culture of teamwork, and inspiring others to deliver high-performance outcomes aligned with the company’s strategic goals 

KEY INTERFACES  

• Clients and Stakeholders: Direct interaction with senior executives and key decision-makers at Fastmarkets' top 100 clients to understand their needs and drive account strategies. 

• Sales Team: Collaborate with the sales team to align on account strategies, share insights, and coordinate efforts for successful client engagement and revenue growth. 

• Marketing Team: Work closely with the marketing team to develop and implement account-based marketing strategies, ensuring targeted campaigns that resonate with key clients. 

• Product Development and Management: Engage with product teams to provide client feedback, influence product roadmaps, and ensure that client needs are met through Fastmarkets’ offerings. 

• Editorial and Pricing Development: Collaborate with editorial and pricing teams to ensure customer engagement and drive price adoption. 

• Consulting and Events: Partner with the consulting and events teams to drive pipeline opportunities as part of an integrated value proposition.  

• Customer Success Team: Coordinate with customer success managers to monitor client satisfaction, address concerns, and ensure successful implementation and adoption of solutions. 

• Finance and Legal Teams: Collaborate with finance and legal teams to negotiate contracts, manage pricing structures, and ensure compliance with agreements and policies. 

• Executive Leadership: Interface with Fastmarkets’ executive leadership to provide updates on account performance, strategic initiatives, and client insights that inform company direction. 

• Operations and Support Teams: Work with operations and support teams to facilitate seamless service delivery and resolve any operational issues impacting client relationships. 

Job Summary:
We are seeking a highly motivated and detail-oriented Drug Regulatory Affairs Specialist to join our growing team. In this role, you will be responsible for managing the drug registration process for our innovative pharmaceuticals across Southeast Asia, with a primary focus on Singapore and Malaysia. You will work closely with internal teams and regulatory agencies to ensure timely and accurate submissions. Additionally, you will stay up-to-date on evolving regulatory requirements in the region and proactively identify and address potential issues.

Responsibilities:

1. Document Preparation and Submission:
   • Lead the preparation and submission of drug registration applications, ensuring compliance with regulatory guidelines in Singapore and Malaysia.
   • Collaborate with internal teams to gather necessary documentation for registration submissions.
   • Ensure adherence to local regulatory requirements throughout the application process.
2. Manage Drug Registration Process:
   • Develop and execute regulatory strategies for drug registration submissions to health authorities in Southeast Asia, particularly Singapore's Health Sciences Authority (HSA) and Malaysia's National Pharmaceutical Regulatory Agency (NPRA).
   • Oversee the drug registration process, including obtaining marketing authorizations and licenses.
   • Interact with regulatory agencies to address questions and clarifications during the registration review process.
3. Regulatory Oversight:
   • Proactively monitor regulatory changes and updates in Singapore, Malaysia, and other Southeast Asian markets, assessing their impact on existing and planned programs.
   • Prepare and present regulatory documentation to internal stakeholders, including senior management.
4. Record Keeping and Progress Tracking:
   • Maintain detailed records and track the progress of drug registration applications.
   • Work closely with internal teams to ensure that regulatory documentation supports product development and commercialization efforts.
   • Conduct regulatory assessments and gap analyses to identify and address compliance issues.
5. Risk Management:
   • Identify and manage potential regulatory risks and proactively develop mitigation strategies.
6. Communication:
   • Act as the primary point of contact for regulatory agencies in Singapore and Malaysia during the drug registration process.
   • Provide timely updates to internal stakeholders on the status of regulatory submissions and approvals.
   • Participate in regulatory meetings, addressing queries and providing necessary information.
7. Cross-functional Collaboration:
   • Collaborate with cross-functional teams, including Quality Assurance and Manufacturing, to align regulatory activities with overall business objectives.
   • Provide regulatory guidance to support the development and implementation of nonclinical development plans.

Qualifications:

1. Master’s degree in Regulatory Affairs, Pharmacy, Pharmacology, or a related field.
2. Minimum of 3 years of experience in regulatory affairs, preferably in the pharmaceutical industry.
3. Strong understanding of regulatory guidelines and requirements in Singapore, Malaysia, and other Southeast Asian countries.
4. Excellent written and verbal communication skills, with the ability to communicate complex regulatory information clearly and concisely to diverse audiences.
5. Proven ability to manage multiple projects simultaneously and meet deadlines.
6. Detail-oriented and highly organized, with strong analytical and problem-solving skills.
7. Ability to work independently and as part of a team.
8. Proactive and self-motivated, with a passion for regulatory affairs.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Operations Manager, Skai

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying of opportunities to expand or shift course in order to take advantage of changes in the market
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetingsEnsure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader

Qualifications:

• 5 years in F&B management experience, minimum 3 year as Outlet Manager,
• Experience in similar size/style of 5* hotel
• Diploma / degree in Hospitality Management
• Knowledge in financial and marketing area
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

The key responsibilities include, but not limited to:

1) Recruitment and Staffing:

• Lead and oversee the end-to-end recruitment process, including job postings, candidate sourcing, interviews, and the seamless onboarding of new hires
• Collaborate with hiring managers to understand their staffing needs and devise effective recruitment strategies
• Ensure compliance with industry-specific requirements when hiring talents

2) Employee and Industrial Relations:

• Lead and guide the HR executives to address staff concerns and resolving workplace issues
• Implement strategies to maintain a positive workplace culture in a highly competitive environment.
• Manage employee relations and union matters and participate in union negotiations, to achieve collective agreement.
• Work close to drive close labour relations through dialogue and collaboration with union

3) Training and Development and Culture:

• Identify skill gaps in the workforce and develop training programs to enhance technical and soft skills
• Collaborate with Heads of Department to create and deliver industry-specific training
• Conduct in-house orientation and staff wellness programs

4) Compensation and Benefits:

• Administer competitive compensation and benefits programs tailored to attract and retain talents.
• Assist in preparation and computation of benefit disbursement for approval
• Stay updated on industry salary trends and ensure the organization remains competitive

5) Operations:

• Monitor changes in labour laws and industry-specific regulations and update HR policies in accordance with Employment Act and Government Regulations
• Design, implement, and optimize HR shared service and adjunct operations processes to improve efficiency and effectiveness
• Identify areas for improvement and implement initiatives to enhance service quality and efficiency
• Plan, control, manage, supervise, coordinate, and implement the Club’s human resource system, including benefits & welfare, recruiting, hiring, orientations, training, wage and salary administration, human resource record administration, and legal compliance
• Manage HR operations functions such as HRIS, payroll, leave management etc

6) Performance Management:

• Establish performance evaluation processes that consider technical competencies, project achievements, and industry-specific key performance indicators (KPIs)
• Assist in career development planning for employees
• Administrate the performance evaluation system; reviews including all phases of the moderation to conclude the final rating

7) Reports and Budgeting:

• Prepare staff reports per statutory requirements and for Management review, makes presentations to Management and staff, where necessary
• Work with Finance team on HR related grant disbursement to the relevant departments
• Assist in budgeting process and act as an advisory to Heads of Department on manpower planning

8) Any other duties assigned

Job Requirements:

• Bachelor degree / Graduate Diploma in HR Management / Diploma in Learning and Development at least 5 years of relevant experience preferably in a hospitality industry.
• Sound knowledge of the Employment and Industrial Relations Act
• Outgoing personality with excellent interpersonal relations skills
• Strong conflict management and problem-solving skills
• Strong counselling with good listening skills
• Learning & Development background will be an advantage
• Willing to be hands-on in execution

Join Our Team and Enjoy Fantastic Benefits!

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Project Manager

Job Requisition Number: JR45720

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

We are seeking a skilled and dynamic Project Manager who excels at communication and problem-solving and strategic planning to manage and deliver a portfolio of 100 Change requests annually, totaling a value of SGD 10million. As Digital Project manager role, demand a proactive individual who can drive successful delivery by managing and taking lead role including identify and mitigate risks/issues, managing budgets, improving processes, and fostering strong relationship with both the business and delivery team to implement changes requests

Project & Change Request Management

· Lead end to end management of change requests, ensure timely delivery and alignment with business objectives.

· Prioritize and balance the portfolio of 100 CRs based on business impact, resource, and budget constraints.

· Assume the Project Manager and/or Lead for specific projects assignment

· Proactively identify and resolve issues, bottlenecks and conflicts that may arise during the boat size port folio management process, employing critical thinking and sound judgment

· Coordinate activities across multiple teams. Both internal and external to ensure smooth execution of initiatives and adhere to project timeline

Stakeholder Communication & Presentation

· Develop ad present project pitches and updates effectively to senior management and stakeholders.

· Clearly communicate project objectives, progress, risk and mitigation plans, adapting messing to technical and business audiences.

Risk Identification & Issue Resolution

· Proactively assess, identify and manage risks, analyze issues and implement action plans to mitigation impacts on portfolio delivery as well as keep a track of project delivery and proactively address potential issues and arrive at a mitigation/escalation at right time

· Maintain a solution-oriented approach, demonstrating strong problem solving ability under complex matrix stakeholders and various constraints.

Process Improvement

· Continuously analyse existing process, identify area for improvement, seek opportunities to streamline process, improve efficiency and enhance ways of working across the project life cycle.

· Ascertain and implement best practices with stakeholders across the organization, and continuously to initiate the better way of working to improve project racking, reporting and quality control measures. Implement solutions to enhance efficiency and productivities within portfolio management domain

Budgetary & Resource Managment

· Annual plan of 100% budget utilization linked to prioritized business value and regulatory requirements.

· Timely and high-quality reporting/management involve timely budget billing, and fund drawdown.

· Updated centralize track of overall boatsize delivery covering in Jira/confluence flow including backlog, status, resource, financial, risk, and dependency profiles.

· Control and track project budgets and utilization, at all times and ensure it stays within the regional & quarterly allocations. Initiate and propose budget reallocation within delivery and support team to ensure fully utilization by end of the year.

· Ability to track aging, performance of CR boat size, close the project issues on time

· Work closely with Technical Delivery team to manage squad resource, balancing loads and optimizing team productivity to meet the delivery goals, accommodating ad-hoc requirements, and not miss the regulatory requirements,

• Maintain accurate and up to date key documentations, including status report. Project plan. Budget drawdown/allocations and other relevant artefacts

Team Leadership and Collaboration

· Act as a liaison between business and delivery team, promoting open communication and effective coordination

· Mentor and guide Retail business partner involving digital governance and connect to relevant product owners, business lead digital to fostering a positive and productive project environment.

Frameworks, process assurance, risk management

• Work with various stakeholders (Business/Product Owner, Program / Project Managers., Technical Delivery Managers, SDM team) review and propose refinements to the Ways of Working and associated SDM deliverables, in particular optimizing Agile vs Waterfall frameworks
• Track and manage Risk Appetite statement performance, MRAs, and Audits

Key Requirements:

• Project Management Certification, Lean /Six Sigma (e.g. PMP, Prince2, Agile or equivaent) is preferred

· Experienced of having direct responsibility for project with budget size of $10 to $20 million.

· 8+ years of experience in retail banking , and exposure to banking, product, operations, and process.

· Excellent client-facing. Executive level communication skills with excellent written and verbal communication and presentation skills with the ability to convey complex information clearly and concisely to both technical and non-technical stakeholders

· Experience in full end-to-end project management in a lead role and/ or Background in Business analysis or experience in an agile Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc.

· Proficient in excel and project management tools (e..g JIRA. Confluence, Excel advance skills). Technical domain expertise is an advantage, but at minimum is tech-savvy.

· Understanding of technology and operational processes across functions in the bank.

· Leadership qualities, including the ability to motivate and inspire cross -functional team to achieve project objectives.

· Ability to managing multiple priorities simultaneously and perform well under pressure and tight timeline

· Exceptional organizational and coordination abilities. with a keen eye for detail and a track record of delivering projects on time and within budget

Technical Skills

· Experience: Min 5 to 8 years in project and program management experience with a focus on digital initiatives. Proven experience in managing high-value and complex portfolio.

· Communication: Strong Pitching, presentation, and written communication skills to effectively engage stakeholders and covey project updates and insights. Excellent communication and interpersonal skills to collaborate with various stakeholders, including executives, project managers, and cross-functional teams.

· Analytical Skills: Proficiency in analyzing risk, troubleshoots issues, and make data driven decisions related to resource allocation, project timelines, and financial metrics to keep portfolio on healthy track.

· Budget Management: Demonstrated success in managing project budgets delivery cost effective solutions and optimizing resources

· Process Improvement: Experience in implementing process improvement that enhance project efficiency and quality.

· Leadership: Effective leadership and collaboration skills to drive cross funtional team toward common goals and maintain effective communication channels.

· Strategic Thinking: Ability to align program activities with overarching business objectives and strategic priorities.

· Problem-Solving: Strong problem-solving skills to address challenges in resource management, project scope, and delivery timelines.

· Technical skills: Jira, confluence, powerpoints, excel advance.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

ABOUT WORLD TABLE TENNIS

At World Table Tennis (WTT), we are revolutionizing the sport we love and pushing the boundaries of what's possible through world-class entertainment events and engaging fan-centric content. With an unwavering focus on innovation at our core, we are committed to leading the global table tennis industry and inspiring the next generation of fans and players worldwide.

WTT PRODUCTION MANAGER

World Table Tennis (WTT) is a commercial entity created by the ITTF to grow the professionalisation of table tennis by running ITTF’s commercial and events business. Taking a new, innovative and entrepreneurial approach to how table tennis should manage its competition platform and positioning, WTT has been tasked with re-imagining a new professional event structure, re-energising the entertainment and fan experience, and re-defining the new era.

WTT is seeking a detailed and organised individual who has good interpersonal skills and will be responsible for oversee all aspects of production planning and execution.

RESPONSIBILITIES

Operational Management

• Oversee production budgets, schedules, and resources to ensure optimal efficiency and cost-effectiveness across all WTT productions.

Project Coordination

• Collaborate with Executive Producers/Producers in planning and executing all production projects, upholding WTT’s high standards of quality and on-time delivery.

Team Leadership

• Provide leadership, mentorship, and on-the-job training to junior production team members, fostering a culture of growth, learning, and collaboration.

Freelance Staff and Contractor Management

• Hire, onboard, and manage freelance staff and contractors, ensuring budget alignment and adherence to WTT’s production standards and processes.

Supplier Negotiations

• Preparation of Request for Quote documentation for distribution to 3rd party vendors
• Negotiate with suppliers and external vendors to secure optimal terms for personnel, equipment, and other resources, maintaining a high standard for cost efficiency and service quality.

Budget Preparation

• Develop comprehensive budgets and schedules for projects in development, and contribute to RFP responses as needed.

Cost Reporting

• Maintain financial accountability through monthly cost forecasts, reporting to the Head of Production, and ensuring adherence to budget constraints.

Risk Management

• Complete all required risk assessments, Production Declarations, and ensure compliance with WTT’s risk management policies and safety standards.

Health and Safety

• Uphold health and safety protocols across all production activities, fostering a safe work environment for all team members and on-site personnel.

Logistical Coordination

• Oversee travel, accommodation, and logistical needs for production staff, ensuring seamless on-the-ground operations for each event.
• Coordination with in-house Events, Competition, IT, Content and Commercial teams on logistics, venue planning, sports presentation, OVR, sponsorship and content requirements
• Oversee the management and booking of satellite and fibre delivery for the World Feed broadcast, as well as other distribution requests
• Any other task as required by Management

Requirements

Essential:

• Bachelor’s degree in Film Production, Media, Communications, or a related field. Relevant certifications in production management are advantageous.
• Minimum of 5-7 years of experience in production management, preferably within sports broadcasting or live events.
• Proven expertise in budgeting, scheduling, and cost reporting.
• Strong leadership and people management skills with a track record of fostering team growth.
• Excellent negotiation and vendor management skills.
• Detail-oriented with strong organizational and time-management abilities.
• Ability to manage multiple projects simultaneously under tight deadlines.
• Solid understanding of risk assessment, health and safety protocols, and compliance requirements.
• Proficiency in production management software, project tracking tools, and budgeting applications. Familiarity with AV and broadcast equipment is preferred.
• Willingness to travel extensively and work flexible hours, including weekends and holidays, as per the demands of live event production schedules.

Desirable:

• Passion for sport and business;
• Ability to work in multiple languages, with preference for South East Asian Languages.

HOW TO APPLY

Submit CV and cover letter to [email protected] with the email subject titled “WTT Production Manager”.

Due to the high number of candidate applications expected, only those who are shortlisted will be contacted.

Job Responsibilities:

Project Planning and Management

• Develop comprehensive project plans for solar energy systems, outlining scope, objectives, deliverables, and timelines.
• Coordinate with engineering, procurement, and construction teams to ensure project milestones are met.
• Monitor project progress and make necessary adjustments to achieve project goals.

Team Leadership

• Lead site teams and contractors to ensure adherence to safety standards and project specifications.
• Provide clear direction and resolve on-site issues to maintain project momentum.

Stakeholder Management

• Act as the primary point of contact for clients, addressing inquiries and concerns while providing regular updates.
• Collaborate with suppliers, contractors, and regulatory bodies to ensure alignment with project requirements.

Budget and Resource Management

• Prepare and manage project budgets, forecasts, and expenditures.
• Procure materials and equipment, ensuring timely delivery to support project activities.
• Implement cost-saving strategies and optimize resource utilization.

Compliance and Quality Assurance

• Ensure compliance with relevant regulations and standards throughout the project lifecycle.
• Conduct quality control checks and oversee inspections to maintain project integrity.

Risk Assessment and Mitigation

• Identify potential risks and develop mitigation strategies to minimize project impacts.
• Proactively address challenges to ensure successful project completion.

Job Requirements:

• Strong knowledge of solar energy systems and construction processes.
• Proficiency in project management tools and software (e.g., MS Project, AutoCAD, PVsyst).
• Excellent leadership, organizational, and problem-solving skills.
• Ability to work shifts (Morning, Afternoon, Evening) based on operational requirements.
• Familiarity with local regulations and environmental standards for solar projects.
• Strong communication and interpersonal skills for effective stakeholder engagement.
• Ability to manage multiple projects simultaneously and meet tight deadlines.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Main Responsibilities:

As a Senior Administration & Business Support Executive, you are responsible for the day-to-day operations of the office and playing a key role in creating a safe and pleasant workplace environment for the company. This includes the management of all vendors including building management, all third-party service providers (cleaning staffs) and vendors. You are also the primary contact point with our business travel providers and in providing Executive Support for Senior Management as required. You will also be required to support on other administrative activities such as coordination and support of internal visitors and company events and in receiving external guests.

• Manage day-to-day operations of the office, ensuring a safe and welcoming office environment for all staffs
• Manage office pantries, key 3rd Party service providers (Cleaning Staffs) and Building Management/Landlord
• Manage all vendors (Office Supplies, Services) to deliver efficient and cost-effective support for daily operations
• Liaise with external vendors and manage office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Act as the primary contact point for business travel providers, ensuring staffs have high quality and seamless travel experience and manage relationships with hotels and airlines
• Support in procurement of corporate contracts
• Update and track office administration expenses and monitoring of annual budget
• Coordinate and support office events and arrangements such as travel logistics, restaurant/venue booking and liaison
• Organize and sort company correspondences including coordination of internal and external courier activity
• Keep track of joiners and leavers and manage administration on/offboarding, profile creation/deletion
• Coordinate with HR and manage company merchandise
• Check and submit vendor/travel invoices for processing
• Provide business support to Senior Executives such as arrangement of travel and hotel bookings, calendar appointments and business claims as required
• Responsible for upholding the appearance of the reception area, creating a positive experience for internal and external guests
• Ensure external guests are professionally received and directed as required
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics

Experiences:

• At least 3-5 years’ relevant working experiences in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc):

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Good organization and time management skills
• Meticulous with a keen eye for detail
• Proven ability to handle confidential and sensitive information with discretion
• Self-motivated, confident, and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Bahasa/Mandarin to work with internal/external stakeholders who converse only in English, and with Bahasa/Chinese counterparts who converse only in Malay/Mandarin

Academics:

• Diploma/ Degree in Office Administration/ Business Management/ Secretarial Studies or any related field of study

Fastmarkets are re-imagining how to better serve our customers and improve our customer offering to deliver high growth in the next few years. In doing so we are looking for a dynamic Enterprise Customer Success Manager to own a portfolio from our top 100 customers. You will work with a cross-commodity portfolio providing a first-class customer experience.

We are looking for an individual who has a strong background in managing large client accounts and the ability to build long-term relationships with senior stakeholders, whilst providing outstanding client management. You will have a flexible mindset, innovative thinking and solid business acumen.

Your strategic mindset will ensure you are proactively networking within your accounts to gather insights on how our data is used within their business. You will ensure that our clients have regular touchpoints where you present quarterly account reviews working closely with the Account Manager. Your commercial mindset will identify gaps in their solutions, you will pro-actively account plan with the Account Manager for a successful commercial output. Your passion for people and really building relationships will see you visiting your customers for face-to-face meetings.

The Customer Success Manager will report directly into the Director Customer Success and will also be responsible for leading companywide initiatives as well as playing a significant role in coaching and developing more junior members of the team.

PRINCIPLE ACCOUNTABILITIES

• Build and maintain strong, long-term relationships with Fastmarkets' top 100 clients, acting as a trusted partner to understand their needs and align solutions that drive value.
• Have a commercial mindset to support the business growth working closely with the Account Manager to ensure that you identify opportunities to expand business through cross-selling and upselling Fastmarkets’ full range of solutions and capabilities.
• You will actively visit your customers to build relationships with key stakeholders to establish their goals for a successful partnership
• Act as the trusted advisor for customers by understanding their markets and deliver knowledge and insights aligned to their vision
• Build strong relationships to enable networking within the accounts. Successfully create workflows so we can understand how our pricing data is being used throughout their business  
• Be prepared to hold in depth conversations regarding our pricing, data, methodologies – you should project confidence and credibility and succeed in forging a relationship of trust with your Customers. This will enable objection handling and help identify customer pain points.
• Ensure that kick-off meetings are scheduled with all parties’ responsible post renewal
• Set up internal steercos for account planning that includes (Ams, CSMs, Exec Sponsor) to ensure account goals are aligned ahead of engagement activities
• Collaboration with Account Managers to develop strategies and deliver quarterly account reviews.
• Each account will have an Executive Sponsor from Fastmarkets, you will actively ensure these meetings are happening across your accounts
• Use all data available to identify account risk then plan for mitigation with the Account Manager – you will be obsessive in understanding how to reduce churn within your portfolio
• Actively identify gaps in a customer’s package, seek out upsell opportunities and identify new users. Support the Account Manager to close these opportunities
• Monitor usage stats and put in place improvement plans for accounts that are struggling to adopt
• Listen to our customers’ feedback to identify new product ideas and functionality, work with the Product team to build their feature enhancements pipeline
• Collaborate with the customer support team to ensure technical issues are addressed within SLAs and on-going issues do not persist
• Create customer onboarding and adoption plans with the appropriate teams to ensure users are trained across your accounts. Provide and deliver ad-hoc training where necessary with senior stakeholders
• Ensure you are up to speed on all the latest releases and enhancements in our solutions and that you have effectively communicated these to your customers (providing training where necessary)
• It’s imperative that you build internal relationships from all departments (editorial, sales, product and marketing teams) to ensure an outstanding and streamlined customer experience
• Maintain an exceptional level of customer satisfaction rates
• Provide internal training to junior members of the team
• Work with Product to pilot new products and to play a key role in their go-to-market strategy
• Support on amplifying the customer by identifying case studies seeing these through to completion
• Work with customer marketing to ensure we deliver campaigns to drive retention and customer advocacy

KEY INTERFACES

• Customer Adoption & Onboarding Team
• Sales Team
• Marketing Team
• Product Team
• Editorial Team
• Customer Support Team

The Senior Executive position leads the implementation, upkeep, and enhancement of digital technologies within the dental practice. This role ensures that the digital systems elevate patient care, optimise workflows, and align with the institution's strategic objectives.

What you'll be doing

• Develop and execute a digital dentistry strategy aligned with organisation's goals and objectives
• Evaluate, implement, and maintain digital systems like CAD/CAM, intraoral scanners, and imaging technologies
• Train and support staff in integrating digital tools into daily workflows to enhance efficiency and care
• Collaborate with clinicians to optimise digital workflows for improved patient outcomes
• Ensure compliance with regulatory standards and best practices in digital dentistry
• Monitor system performance, identify areas for improvement, and implement effective solutions
• Stay informed on digital dentistry advancements, recommending updates or new technologies as needed
• Manage vendor relationships, negotiate contracts, and ensure service quality
• Oversee the digital dentistry budget, track expenses, and identify cost-saving opportunities

What we're looking for

• Bachelor Degree and above in Dental Technology/ Healthcare Administration
• 2 - 4 years working in dental practice setting, with a strong understanding of dental procedures and terminology
• Proficiency in computer software and systems used in digital dentistry, such as CAD/CAM software, practice management software, and digital imaging systems

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Job Summary

Responsible in providing general direction towards a successful completion of a project, ensuring the disciplines follow the quality standard set forth by the company. The job entails but not limited to identification of critical aspects of project execution and addresses them before they manifest as problems; verification and management of manhour consumption of different disciplines during the project execution.

The Roles:

• Manage Project 3~20 million and above.
• Facilitate job interfacing with various disciplines, procurement and construction group.
• Conduct contract reviews, risk analysis and contingency plan.
• Organize proposal / project task force and staff allocation.
• Set project policy for quality, safety, cost and schedule.
• Initiate kick-off meeting with clients and internal disciplines.
• Prepare overall budget cost plan and analysis.
• Monitor and analyze project operation and schedule.
• Coordinate EPC cost estimation.
• Represent the company to client.
• Control project documents and design changes.

Requirements:

• Bachelor’s degree in Mechanical Engineering, or Chemical Engineering preferred with at least 8 years of experience or equivalent.
• Have good knowledge of all disciplines, including Process Technical knowledge.
• Good Knowledge in Basic Design and P&ID.
• Solid track record in EPC Project Management in Oil & Gas and Petrochemical Industry.
• Knowledge of the fundamentals of project management, front-end engineering and relevant project planning and scheduling tools preferred.
• An effective team player with good communication and interpersonal skills, as well as strong presentation, technical, analytical and troubleshooting abilities.
• Self-motivated, with the ability to initiate plans and carry out all assignments professionally, diligently and expeditiously in accordance with established company procedures.
• Proven Leadership and Management skills.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

Team Summary
The Sellers & Co-Brand team is responsible for growing business with Regional Sellers and related third parties in Asia Pacific markets.  Visa has reinforced its focus on the growth of the seller side ecosystem by developing partnerships, enhancing market investments and having the right talent to execute directly with our regional seller clients.
The role is based in the Singapore Market Support Centre and will report to the VP, Head of Regional Sellers and Co Brand.  

What a Senior Director, Global Regional Sellers does at Visa:

• Accountable for delivering on sales, AANR and Net Revenue targets for designated seller accounts.
• Manage the client's vision and strategy on Visa payments products.
• Create and implement innovative solutions that drive the client’s strategic priorities.
• Demonstrate leadership in setting the regional strategy for the seller clients in association with internal Visa stakeholders and the client’s regional executive team.
• Ensure the client sees Visa as critical partner in meeting their business objectives.
• Manage initiatives that deliver revenue and profitability for Visa.
• Cultivate meaningful relationships with executive and senior management contacts within our clients on the seller side.
• Influence client preference for Visa through business solutions, services, and brand strength.
• Lead internal Visa support areas in response to client requests and ensure delivery of risk, marketing, product, operations and innovation support.
• Present regular business and industry updates.
• Ensure positive client satisfaction results.

Why this is important to Visa:

This Senior Director, Global & Regional Sellers, Asia Pacific will own and be responsible for the delivery of significant sales and in year revenue targets. This role will be critical in identifying new regional partners and expanding relationships with our existing client base.

Job Summary

You will be working with a team of professional engineers to challenge status quo, think different, thrive in ambiguity to meet mission objectives of our customers. You will lead a team of software engineers and work closely with other cross functional teams, Service Delivery Managers and Project Managers to deliver quality satellite ground software systems to our customers.

Job Responsibilities

• Drive the design and architecture of satellite ground control and antenna management software systems.
• Lead software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• Generate and maintain software development documentation.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Knowledge in Computer Engineering or related field.
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C#, JS.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Familiar with agile software development lifecycles.
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Executive/Senior Executive in Centre Management is responsible for ensuring the seamless operation of CDAC Centres by managing administrative functions, scheduling, facilities, and beneficiary services. He/she will also lead initiatives to enhance user experiences, collaborate on community programmes, and build strong relationships with local stakeholders to foster a welcoming and supportive environment.

JOB DUTIES

• Ensure smooth operations of CDAC Centres by managing all aspects, including supervising of administrative support staff, work scheduling, facilities management, delivering beneficiary services, and handling documentation.
• Lead initiatives to improve and foster a welcoming and safe environment for centre users.
• Drive projects to enhance work processes through innovative techniques and effective problem-solving methods.
• Collaborate in cross-department programme teams to co-conceptualise, design and implement programmes at the centres for beneficiaries.
• Act as the main point of contact for local community stakeholders such as schools, social service agencies, grassroots organisations, private sector partners and volunteers.
• Engage and support the community through a variety of approaches and platforms.

REQUIREMENTS

• Minimum Diploma.
• Relevant experience in social service-related field preferred.
• Possess a proactive attitude, drive, and warmth disposition and is willing to support needs of beneficiaries.
• Resourceful, adaptable, and able to multi-task.
• Good communication and interpersonal skills to work with people from diverse backgrounds

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Diploma or Degree with at least 2 years of customer service experience.
• Good communication skills and enjoy talking to people.
• Meticulous, with strong administrative skills and ability to multi-task across different projects.
• Strong customer service mindset with the ability to respond to different types of personalities.
• Knowledge and interest in SMU will be an advantage.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

This position is for Office of Admissions and Financial Assistance (OAFA).

Main liaison officer for Games-Based Assessment (GBA)

• The staff will assist to work with the vendor to plan and run the games-based assessment (GBA).
• There will be 4 different launch plans for the GBA to cater to different groups of prospective students.
  • Early admissions students to do GBA in January
  • Scholars students to do GBA in March
  • Discovery Day student to do GBA in April
  • Regular admission students to do GBA in April

Handle admissions matters for Computer Science programme and Software Engineering programme.

• The staff will handle the admission matters for the Computer Science programme and Software Engineering programme. This includes:
  • Reviewing each application individually to verify the authenticity and accuracy of applicants' high school results and other relevant details.
  • Setting up and hosting virtual Zoom sessions for CS and SE faculty members to conduct applicant interviews.
  • Ensuring applicants attempt the tests set by SCIS before their interviews.
  • Contacting applicants to inform them of their scholarships outcomes.
  • Contacting applicants to inform them of their interview dates/times.
  • Handling applicants' requests to change programme / appeal their admissions decision.
  • Updating of applications on SMU's applications portal.
  • Handling applicants' queries.

Post admission surveys

Students and parents of students who accepted or rejected SMU admission offers will be invited to do surveys from June to July. To manage the following:

• To update survey questions
• Send survey links and reminders to students and parents
• Manage student helpers making calls to ensure the survey participation percentages reach 75% or higher.
• Work with Qlik Sense team to ensure survey results are ported timely and accurately to the Qlik Sense Survey Analytics dashboard.

To support key outreach events such as the Schools' Learning Journeys to SMU, school fairs or booths in Junior Colleges and Polytechnics, SMU Poly Day, Scholarship Showcase, SMU IB Day and other signature admissions events.

• Diploma or Degree with at least 2 years of work experience.
• Good communication skills and enjoy talking to people.
• Meticulous, with strong administrative skills and the ability to multi-task across different projects.
• Proficient with Office tools such as Microsoft Excel and Microsoft Word.
• Proficient with technology tools such as Zoom, and willing to learn new systems.
• Strong customer service mindset with the ability to respond to different types of personalities.
• Knowledge of and interest in SMU will be an advantage.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Summary:

We are looking for a proactive and detail-oriented Assistant Business Manager to play a vital role in ensuring business continuity, improving operational efficiency, streamlining processes, and ensuring compliance with regulatory requirements.

In this role, you will assist in overseeing core business operations, coordinating projects, and maintaining strong compliance practices to support sustainable growth. Your contributions will directly impact the efficiency and resilience of our business processes while ensuring alignment with industry regulations. If you’re organized, collaborative, and driven to optimize operations while maintaining regulatory adherence, we’d love to meet you.

Your goal will be to help maintain smooth business operations and contribute to initiatives that enhance overall performance and ensure regulatory compliance.

Job Responsibilities:

• Assist in overseeing daily business operations, including client onboarding, account management, deposits, and withdrawals.
• Review and refine policies and procedures to improve operational efficiency and ensure regulatory alignment.
• Assist with documentation and maintenance of policies and procedures, ensuring they are current and compliant.
• Aid in coordinating and implementing new projects and product launches, collaborating with internal and external stakeholders.
• Stay updated on regulatory requirements, assist in preparing compliance reports, and support periodic policy reviews.
• Assist to reconcile bank records, ensure accuracy in financial data, analyze revenue and costs, and manage currency conversions when necessary.

• No relevant experience required, but a background in Forex, Blockchain or Cryptocurrencies will be an advantage
• Strong proficiency in English and Mandarin (able to liaise with Mandarin speaking associates and clients in view of business communications)
• Excellent communication skills, both verbal and written, with the ability to professionally liaise with internal and external stakeholders.
• Proactive and detail-oriented with a strong ability to problem-solve in a fast-paced environment.
• Keen on working within a start-up style environment

What we offer:

Dress Code: Be comfortable at work with smart casual attire

Location: Conveniently located right next to Paya Lebar MRT

Care: Comprehensive coverage on clinical, hospitalisation and wellness program

Balance: Skip the peak hour rush and commute at flexible timings

Flexibility: Feel free to work from anywhere every Friday

Food: Well-stocked pantry for refuelling throughout the day. Alcohol is included.

Bonding: Make valuable connections and experiences beyond mere colleagueship through our bonding events held several times a year

Continuous Growth: Half-yearly appraisals for consistent self-improvement and goal setting

Dynamic Environment: Regional exposure in a sunrise industry with chances to visit and work across our global offices

Fun and Lively Work Culture: Collaborate and communicate freely with our open-plan office workspace and flat hierarchy culture

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

This position is for Office of Admissions and Financial Assistance (OAFA).

Main liaison officer for verification of documents

• Manage and ensure accuracy of high school results.
• Process and verified standardised test scores.

Main liaison officer for student pass applications

• Managing and processing student pass applications.
• Monitoring student's completion of administration matters for their student pass applications.
• Monitoring the issuance of In-Principle Approval (IPA) letters from Immigrant Checkpoint Authority (ICA).
• Ensure students secure e-appointments with ICA to collect their student passes.
• Managing students appointments for ICA off-site verification process.

Handle admissions matters for the Economics. This includes:

• Reviewing each application individually to verify the authenticity and accuracy of applicants' high school results and other relevant details.
• Setting up and hosting virtual Zoom sessions for SOE faculty members to conduct applicant interviews.
• Contacting applicants to inform them of their scholarships outcomes.
• Contacting applicants to inform them of their interview dates/times.
• Handling applicants' requests to change programme / appeal their admissions decision.
• Updating of applications on SMU's applications portal.
• Handling applicants' queries.

To support key outreach events such as the Schools' Learning Journeys to SMU, school fairs or booths in Junior Colleges and Polytechnics, SMU Poly Day, Scholarship Showcase, SMU IB Day and other signature admissions events.

• Diploma or Degree with at least 2 years of work experience.
• Strong customer service mindset with the ability to respond to different types of personalities.
• Knowledge of and interest in SMU will be an advantage.
• Proficient with Office tools such as Microsoft Excel and Microsoft Word
• Proficient with technology tools such as Zoom, and willing to learn new systems.
• Good communication skills and enjoy talking to people.
• Meticulous, with strong administrative skills and the ability to multi-task across different projects.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Senior Director IT is responsible for establishing and maintaining the information security program to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the digital ecosystem in which we operate. The individual is responsible for identifying, evaluating and reporting on legal and regulatory, compliance, IT and cybersecurity risk to information assets, while supporting and advancing business objectives.

Description

Establish Governance and Build Knowledge

• Facilitate an information security governance structure through the implementation of a hierarchical governance program, including the formation of an information security steering committee or advisory board.
• Provide regular reporting on the current status of the information security program to enterprise risk teams and senior business leaders
• Work with the vendor management office to ensure that information security requirements are included in contracts by liaising with vendor management and procurement organizations.
• Create and manage a targeted information security awareness training program for all employees, contractors and approved system users, and establish metrics to measure the effectiveness of this security training program for the different audiences.
• Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services, including privacy, risk management, compliance and business continuity management.
• Provide clear risk mitigating directives for projects with components in IT, including the mandatory application of controls.

Develop the Frameworks

• Develop and enhance an up-to-date information security management framework based on one of the following: International Organization for Standardization (ISO) 2700X, ITIL, ENISA, ISA-62443, COBIT/Risk IT and National Institute of Standards and Technology (NIST) Cybersecurity Framework.
• Create and manage a unified and flexible control framework to integrate and normalize the wide variety and ever-changing requirements resulting from global laws, standards and regulations.
• Develop and maintain a document framework of continuously up-to-date information security policies, standards and guidelines. Oversee the approval and publication of these information security policies and practices.
• Create a framework for roles and responsibilities with regard to information ownership, classification, accountability and protection of information assets.
• Facilitate a metrics and reporting framework to measure the efficiency and effectiveness of the program, facilitate appropriate resource allocation, and increase the maturity of the information security, and review it with stakeholders at the executive and board levels.

Architecture/Engineering Support

• Work with IT staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software.
• Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.
• Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software, and analyze its impact on the existing environment; provide technical and managerial expertise for the administration of security tools.
• Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements; liaise with IT management to align existing technical installed base and skills with future architectural requirements.

Operational Execution

• Coordinate, measure and report on the technical aspects of security management.
• Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements.
• Manage and coordinate operational components of incident management, including detection, response and reporting.
• Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations.
• Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.
• Manage security projects and provide expert guidance on security matters for other IT projects.
• Assist and guide the disaster recovery planning team in the selection of recovery strategies and the development, testing and maintenance of disaster recovery plans.
• Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements.
• Design, coordinate and oversee security testing procedures to verify the security of systems, networks and applications, and manage the remediation of identified risks.

Qualifications

• Bachelor’s Degree in Engineering, Computer Science, Information Systems, or related discipline required.
• Master’s Degree in a related field is preferred.
• Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) or other similar credentials

Experiences

• A minimum of ten years of IT experience, with seven years in an information security role and at least five years in a managerial capacity is required.
• Experience working with legal, audit and compliance staff is preferred.
• Experience developing and maintaining policies, procedures, standards and guidelines is required.
• Familiarity with applicable legal and regulatory requirements, including, but not limited to, the U.S. Sarbanes-Oxley Act, the U.S. Health Insurance Portability and Accountability Act (HIPAA), the European Union Privacy Directive, and the Japanese Financial Instruments and Exchange Law ("J-SOX").

Skill Sets

• Excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives
• Project management skills: financial/budget management, scheduling and resource management
• Ability to lead and motivate the information security team to achieve tactical and strategic goals, even when only "dotted line" reporting lines exist
• A master of influencing entities and decisions in situations where no formal reporting structures exist, but achieving the desirable outcome is vital
• Excellent communication, interpersonal and collaborative skills. Experience working with a multi-continent technical team preferred
• High degree of initiative, dependability and ability to work with little supervision while being resilient to change

Technical Competencies

• Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) frameworks
• An understanding of operating system internals and network protocols.
• Familiarity with the principles of cryptography and cryptanalysis.
• Experience in application technology security testing (white box, black box and code review).
• Experience in system technology security testing (vulnerability scanning and penetration testing).