• To lead the end-to-end tender process for ocean freight forwarding services in the APAC region.
• Collaborate with sales and forwarding department to develop competitive tender strategies aligned with market situation, trends, and company business objectives for the Region.
• Review and conduct detailed analysis of tender requirements to identify and formulate strategies to win tender.
• Prepare tender documents, ensure the requirements are met and that crucial tender fields are completed with accuracy.
• Plan tender timeline and ensure prompt submission as per client’s deadlines.
• Prepare tender proposals to put emphasis on the company’s strengths and capabilities to create a positive impact on clients.
• Perform review on each tender process and outcome to identify areas for improvement to enter tenders with increased winning rates.
• Gather, monitor, and analyze market situation, conditions industry trends, and competitor’s pricing to strategically develop competitive pricing and planning for target trade lanes.
• Support sales team in their negotiation to secure contractual agreements with clients that are favorable to both parties.
• Work with procurement, sales, and operations teams to identify and create business opportunities.
• Work with AFH Management to develop tendering strategy that contributes to LD group’s tender winning ratio.
• To liaise with LD group companies’ stakeholders.
• To review, improve and standardize work processes and procedures to improve efficiency of the Headquarters meeting ISO standard,
• To review and delegate job task to ensure staff is working efficiently,
• To evaluate & appraise of subordinate’s work performance for management review,
• Analyze ocean freight market, customer trend and handling volume of LD group etc. to effectively update the region wide tender and pricing strategy and suggest it to the management.

Requirements

• At least 5 ~ 7 years work experience in tender operations and pricing functions in freight forwarding industry.
• Good working experience in pricing and tendering operations and strategies in ocean freight forwarding.
• Possess good connections with carriers especially in Singapore,
• Good ability to strategize and solve problems,
• Possess strong leadership and organizational skills,
• Excellent communication and people skills.
• Possess high awareness and interests about improvements, growth and adopting new business models & technologies.

Tasks & responsibilities

• Responsibilities: Project management, coordination, implementation, execution, control and completion of specific project.
• Workout and maintain VO schedule and to final account with client / consultant.
• Raise RFI for any discrepancies.
• Attend all site, Architects & Consultants meeting.
• Responsible for site supervision and implementations.
• Monitor project costing, budget and schedule.
• Manage and planning manpower allocation.
• Manage and lead a project team to ensure site progress accordingly to project schedule.
• To solve all technical issue.
• Any other task assigned by the management

Qualifications & experience

• Degree in Mechanical Engineering or equivalent.
• At least 5 years experience in ACMV system.
• Able to handle multiple projects simultaneously. IT skills in Microsoft office, Autocad, BIM.
• Excellent leadership & interpersonal skills

• Perform detailed analyses of existing operations and processes, gathering applicable data and identifying areas for improvement
• Devise new approaches to improve efficiencies and cost-effectiveness while meeting quality objectives
• Work with management on budgeting, planning and reporting requirements
• Create financial forecasts for key operational initiatives
• Regularly communicate with operating teams and management to present ideas, new processes and analytic-based findings
• Provide assistance in setting staffing levels consistent with budget constraints and departmental needs
• Direct, manage, train and mentor operations department team members
• Work closely with key company teams and functional areas
• Assist in managing staff levels, supply requirements and equipment needs
• Develop and build relationships across organization to gain consensus and intra-organizational communication
• Establish organizational relationships and mutually beneficial alliances with potential company partners
• Build expertise in effectively using the latest analytical technology and tools

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities

• Lead and manage the day-to-day operations of Volvo After-Sales Bus Workshop.
• Monitor warranty campaigns and service bus workshop team at various bus depots.
• Ensure all returned-to-depot buses are repaired safely with minimum downtime and good quality workmanship.
• Point-of-contact with Volvo technical team to reduce downtime for buses & troubleshooting work.
• Manage all campaigns to ensure completion on time.
• Daily compilation of field visit reports and systematic documentation & collection of warranty used parts from bus workshop & bus depots.
• Responsible for P&L reporting, annual budgeting, planning and KPI tracking
• Prepare returned-to-depot buses daily and monthly reports
• Increase sales revenue by new business growth & profitable service contracts with external fleets
• Prepare quotations and sales invoices for customers
• Drive workshop business operations, materials and overall costs reductions
• Lead improvement works of workshop or special projects assigned
• Perform 6S and housekeeping of bus workshop & depots
• Ensure bus workshop & depot staff discipline and safety compliance.
• Uphold the work culture that promotes good work attitude and teamwork, and conduct regular performance review with staff to ensure company's objectives are met.
• Meeting with both external and internal stakeholders on workshop matters.

Requirements

• Recognized degree in Mechanical Engineering or its equivalent with 5 years of relevant working experience
• Good leadership, high integrity and interpersonal communication skills
• Data-integrity with analytical and problem solving skills
• Warranty and campaign administration experience
• Process-driven with good business acumen
• Able to work in a dynamic, lean organization and delight customers with Volvo service quality
• Strong written and presentation skills
• Team player, results oriented and self-driven

Job Description:

The Country Manager sets overall direction for the operations, formulates strategic goals and drives organisational growth while aligning with the Company’s strategies.

He/ she identifies new business opportunities, champions the organisation's service excellence aspirations and fosters strategic relationships with stakeholders. He/ she is also responsible for driving the organisation’s financial, innovation and productivity strategies based on the Company’s overall direction.

He/ she operates in a rapidly transforming business environment where he/ she is accountable for the success of the entire operations.

He/ she is a forward-thinking strategic leader with a strong business acumen, able to make calculated-risk decisions, constructive, analytical and performs effectively in a complex and difficult environment.

Responsibilities:

Strategic

• Deliver on country commercial and profitability targets
• Lead in budgeting and forecasting activities
• Manage business to maximize profitability. Complete ownership of costs and other overheads in line with P&L plans.
• Develop and implement strategy to accelerate Läderach Chocolatier Suisse’s business in Singapore
• Hire, coach, and develop personnel across a range of job areas in order to meet sales and business-growth targets.
• Spear head the brand’s retail expansion in Singapore
• Identify and evaluate leasing opportunities
• Lead in real estate and building infrastructure expansion plans for boutiques and/or offices

Brand Management

• Present and share brand performance on a regular basis with the Management
• Lead the marketing team to develop, manage and execute brand targets, strategy and marketing plans
• Work closely with management to develop standard and seasonal product assortment

Operations

• Formulate and implement operating procedures and standards to ensure that Läderach Chocolatier Suisse (SG)’s short and long term goals are met.
• Work closely with the operations manager to forecast stock requirements, plan purchases, and manage inventory
• Manage the daily country operations & identify key opportunities to accelerate growth & profitability in the market(s)
• Lead the operations team to fulfil the country’s operational requirement efficiently
• Lead and implement formulation of technology strategies and roadmaps to boost business productivity

Retail Management

• Work closely with the boutiques to achieve sales targets
• Determine manpower requirements, work closely with Boutique Supervisors and HR team to recruit and develop high performing teams with the right staff at the right shops
• Optimise service performance of our retail teams through service excellence
• Monitor and optimise operational performance of boutiques inclusive of inventory flows and accuracy, team operational productivity, stock organization and training
• Support the training needs of the retail team

Requirements:

• Minimum Diploma/Degree in Business Management preferably major in Marketing, Operations Management, Supply-chain Management or Retail Management
• Minimum of 5 years' experience in the retail industry occupying a management position
• Excellent communication and interpersonal skills with good command of English
• Must be able to articulate well to all stakeholders in the Company and external customers

• Perform quality controls and monitor production KPIs
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Communicate all operating policies and/or issues at department meetings
• Work closely with management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Maintain quality brand image standards as pass evaluations.
• Supervise, and discipline all store employees (and assistant manager) according to company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Have the physical ability to perform all duties of a store cashier regularly.
• Understand all information in the daily reporting of store operations.

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

Roles & Responsibilities

• Review architectural working drawings with compliance with authorities' requirements
• Prepare tender drawing and coordinate with other stakeholders
• Experience on submission of plans to the authorities and corenet e-submission
• Manage and handle key account of existing and new client
  

Requirements

• 3 years of relevant experience, preferably in the architecture and built industry sector
• Diploma in Architectural Technology or relevant technical certifications
• Fluent in English, other language is a plus
• Unafraid of interacting with stakeholders

Summary: Our Fortune 500 US MNC client is hiring for a Sales Account Manager. Manage sales in Singapore, Indonesia, and Southern Malaysia. Drive direct sales, oversee distribution channels, and support customers.

Responsibilities:

• Develop sales plans for key customers and distributors.
• Monitor distributor activities and strategize for growth.
• Expand account base and stay updated on market trends.
• Assist customers with inquiries and support.
• Identify new business opportunities.
• Collaborate on product development.

Requirements:

• Bachelor's degree in Engineering, Marketing, or related field.
• 5+ years' experience in the electronics market preferred.
• Strong analytical and sales skills.
• Ability to manage multiple projects and work in cross-functional teams.

• Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Assistant Marketing Manager

Job Highlights

• Good Career Growth
• Dynamic Working Environment

Job Description

Responsibilities

• Plan, execute marketing strategies and activities to achieve the company’s objectives
• Enhance branding position
• Grow members and fan base by building brand awareness
• Check, edit and/or write copy for social media, marketing collaterals, press releases, etc
• Monitor market trends, identify opportunities, evaluate brand performance and competitor analysis
• Track, collect and analyse all available marketing data for reporting and strategy planning
• Build sales team with marketing activities
• Prepare annual budget and forecast, including management reporting
• Support in any ad-hoc marketing activities as assigned by Marketing Manager

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Marketing or equivalent.
• Minimum 3 year’s retail operations experience
• Strong interpersonal and communication skills, independent and ability to multi-task
• Bilingual in English and Mandarin to liaise with Mandarin speaking clients / associates
• Positive working attitude is required
• Experience in Retail / Fashion Industry will be prioritized
• Able to start work immediately

Job Description:

The Operations Manager is responsible for managing and reviewing warehouse operational policies, standards and procedures including the implementation of warehousing solutions, in accordance to warehousing business and customers’ needs.

He/she is also responsible for managing warehousing business resources, including manpower, internal assets and external vendors.

Resourceful and systematic, he/she is required to manage resources and obtain buy-in among internal and external stakeholders. He/she is also expected to lead a department and make business decisions independently

Responsibilities:

• Develop and implement plans for the management of the import, export, and logistics requirements of the brand
• Develop strategies and plans for delivering service and operations excellence across multiple customer touch points
• Oversee all stock control operations in the warehouse, ensuring that there is adequate stock and all items are accounted for
• Ensure that all staff adhere to food and beverage hygiene policies and procedures
• Implement and oversee an inventory management system capable of running smoothly across all channels
• Forecast and plan for the brand’s stock requirements. Receive and process stock requirements from the boutique, corporate orders, and e-commerce site
• Conduct research and development to further improvement current business processes
• Oversee the warehouse team, ensuring that all corporate orders and stock requisitions are met within the stipulated timelines
• Ensure that all warehouse/boutique operations are compliant with WSH guidelines and advisories.
• Drive organisational discussion on adoption of the latest technology innovations and determine key messages to communicate to stakeholders for application of latest technology trends
• Plan and oversee the operations of roadshows, promotions and/or other forms of corporate events.
• Any other duties and responsibilities as deemed fit by the management

Requirements:

• Minimum Diploma/Degree in Operations Management, Supply-chain Management or Retail Management
• Minimum of 3 years' experience in the retail/logistics industry occupying a management position
• Excellent communication and interpersonal skills with good command of English

JOB PURPOSE:

Technical Solutions Managers, (TSMs), provide the Applications and Design Solutions to Future’s customer base, utilizing their own design experience and their product knowledge gained during training sessions held by Manufacturers for which Future are franchised.

This is achieved through adopting a ‘Systems Solution’ approach when promoting products and solutions to Future’s customers. This should always be carried out with the goal of maximizing the offerings from Future’s line-card.

PRINCIPAL ACCOUNTABILITIES:

· The TSM teams are organized where possible into focus groups. The main four focus business groups are:

1) Micro-controller MCU

2) Analog & Linear

3) Power Discretes

4) Passive & ElectroMechanical products.

· These groupings allow the TSMs to specialize on a product area, whilst still working as part of an overall team.

· By specializing, the TSMs are able to combine their design experience with the knowledge gained through training, enabling them to add value to our customer’s design process.

· The TSMs interface directly with all Future’s customers and all levels of staff and Management within Future.

JOB CONTENT (PRIMARY & SECONDARY FUNCTIONS):

It is the responsibility of the TSMs to carry out the following:

Primary Functions

· Represent Future’s interest at all technical levels and offer a level of support required by Future’s customers to ensure that Future’s customers clearly identify Future with the projects undertaken, thus increasing the probability of Future winning the identified opportunity.

· TSMs are required to work together with Future’s Sales, Product Marketing Department and Suppliers, to establish which products are best suited to Future’s customer base and also which target markets to address. Having identified such products and markets, the TSMs are to promote by way of application examples, demonstration and/or design-in, putting the identified products to Future’s customers.

· Maintain accurate customer information on the Technical database (CRM), allowing all opportunities to be tracked to a successful conclusion.

· Perform associative selling by designing in as many devices as possible for the particular design; so as to capture the most component within the Bill of Material (BOM) list.

Secondary Functions

· Assist in the maintenance of manufacturer’s design registration schemes, thus helping to secure Future’s commercial position within its customer base and ensuring eligibility for any design incentive bonuses.

· Train Future’s sales force and product marketing to provide technical product & application knowledge.

RECOMMENDED CREDENTIALS:

QUALIFICATIONS

· Preferably a Bachelor of Electrical/Electronic Engineering.

EXPERIENCES

· Preferably with at least 5 years experience with a specialization in product category.

COMPETENCIES (Knowledge, Skills & Attitudes)

· Possesses strong Communication and Presentation Skills, including the ability to present information and ideas in a confident fashion to the customer’s engineers and technical managers.

· Displays good Commercial Awareness and Understanding of the business impact on how designs affect customers' profitability.

· Proficient in allocating own resources

· Able to prepare budgetary proposals and quotations

· Able to select and specify devices for designs

1. Performing or supporting global strategic sourcing initiatives /global supplier deals regarding Network Capacity demand. => presales savings and winning bids in cooperation with Bid-project team

2. Advising internal stakeholders when sourcing NC services as well as active analysis of optimization levers in regards to demand and demand specifications for Network Capacity. => Stakeholder communication on strategy and stakeholder consulting on single demand requests.

3. Introduction of new supplier Network Capacity products into DTGBS’ service portfolio triggered by market analysis or as a consequence of a Product & Portfolio department initiative. => product and supplier on-boarded for the specific internal product.
3. Preparation and performing regional inventory tenders for network capacity and leading the negotiations in cooperation with stakeholders. => COP cost savings due to renewing contracts or migrating lines.
4. Manage Frame Contract, Master Service Agreements and Project Contract negotiations with Network Capacity key suppliers in all relevant dimensions. => Signed Master Service or Project Agreement

5. Coordinating integration of technical parameters and project time line parameters into such contractual agreements with NC suppliers in alignment with network production, project leads and legal department. => Technical Annexes to MSAs

7. Supplier performance assessment in cooperation with network production and other Procurement units. => Supplier Score Cards & Share of Wallet Reports + Review meetings

8. Documentation of regional NC strategy and respective changes, giving guidance to an operational procurement unit who has to execute the respective strategy. => Documentation & Training

9. Strong technology partnership management and engagement. = > Establishing regional delivery capability with carriers and systems integrator

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

Summary:

Responsible for new account development and/or expanding existing accounts within an established geographic territory/product line.

Duties & Responsibilities:

Job Description

• Understand R&D Lab ecosystem and test requirements in NPI and manufacturing.
• Sell into broad NEMs, CM’s eco-systems comprising of Chip, components, and systems companies to address technologies in Fiber Optics, Optical transport, Switching and Routing.
• Understand the market and sell to the market and certain customer requirements.
• Sell into customers through direct sales as well as indirect sales via Channel Partners
• Taking a casual ‘ad-hoc’ relationship to the next level of true partnership.
• Sell into an account through a development life cycle rather than a casual ‘ad-hoc’ sell.
• Build a next level of true partnership for engaging a customer at all levels and at earlier stages of their roadmap development.
• Position Viavi’s Lab and Manufacturing products (Fiber optics, Ethernet/IP, L4+ testing) as a solution for the customers.
• Being proactive to learn new business trends/situation i.e. 800GE, client and coherent optics etc.
• Responsible for preparing quotations and updating Viavi’s internal sales forecasting tools.

Pre-requisites and Skills:

• Understanding of core underlying technologies including photonics, Ethernet/IP and OTN.
• Understand technologies primarily in 3 areas photonics, Transport networks and Switching/Routing.
• Understanding of the whole technology ecosystem related to photonics, materials, ICs, modules, IP/Software, NEMs, production & CMs, service providers & ICP accounts.
• Engineering background in above mentioned technologies would be a great plus.
• Willing to travel to US/EMEA 2-3 times a year for training, BU engagement, tradeshows.
• Ideal candidate with have experience with a Western technology company but have the right blend of Japanese and Western cultural styles.
• Good English skills – spoken and written.
• Good team player – able to build consensus yet able to work remotely under minimal direct oversight.

Advanced Competencies:

• Value Based Selling Capability while offering Business Cases/ Use Cases
• Able to build trust from all Customers and Viavi internal teams for having long term business as successful ones.

Qualifications:

• Minimum 3 years of experience related to sales.
• BSEE, BSCS and/or engineering-related degree required with advanced technical degree desirable.

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region and is a member of the Singtel Group. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers.

We deliver end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology. Over the years, NCS has played a critical role in the Singapore government’s efforts to computerise the civil service sector and integrate IT into its public services.

The Service Management Manager is responsible for supporting IT Service Management such as Configuration, Change, Continual Service Improvement, Capacity, etc.

Responsibilities:

• Managing and supporting ITIL/ITSM processes and procedures

• Support the team members and clients throughout the ITSM processes

• Generating reports in a periodic and ad-hoc basis

• Supporting the Service Delivery Manager on the ITSM processes/procedures

Requirements:

• 5-8 years of experience in IT Service Management

• Strong knowledge of ITIL framework and ITSM processes

• Proficiency in ServiceNow and other ITSM tools

• Experience in Capacity Planning, Change Management, and IT Asset Management

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously

• Strong analytical and problem-solving skills

• Bachelor's degree in Computer Science or related field.

NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What we do

We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.

We’re searching for a Service Delivery Executive to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Act as a focal point for all support related queries and issues.
• Work with customers to ensure they are leveraging services effectively and finding value in our services
• Assessing customer feedback and improving procedures accordingly to ensure that great customer service is always provided
• Ensure that effective communication is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Manage multiple stakeholders. Work closely with sales, support, billing and other technical teams
• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business as Usual (BAU) support operations
• Ensure contractual meetings are done in time and open actions are follow-up and closed in time
• Establish Annual plans driving the improvement taking lessons from previous year, review with the senior manager

A little about you:

• Lead and mentor a team of 30-40 Desktop Engineers
• Responsible for resource forecasting and planning to ensure service delivery is not impacted
• Review and raise resource requirement to senior managers
• Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Collaborate with internal stakeholders to establish relationship across all departments

What you might also need to have:

• 3 years as a Service Delivery Executive /Manager/Customer Success Manager
• Good customer management experience
• Excellent written, oral and presentation skills
• Certification in IT Service Management and/or ITIL (v3 or above

About NCS Group

We want to create the extraordinary, and to impact millions of people everyday.

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.

We want to invest in you!

Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.

We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.

We’re here to make the extraordinary happen.

Learn more at ncs.co and our LinkedIn Career site.
All profiles are handled with highest level of confidentiality.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Description

• Loading and sorting of packages at warehouse prior to delivery
• Perform timely pickups and deliveries (including COD) of shipments for the company-assigned areas
• Perform on-road audit & submission of shipping documents as well as delivery status updates (e.g. POD) via company’s mobile app

Job Requirements

• Need to be familiar with Singapore roads
• Ability to walk, lift and carry heavy items for extended periods.
• Able to read and converse well in basic English to liaise with customers as well as prepare documentations
• Willing to work 5.5 days as well as extra hours when needed
• Unable to drive company van home; start and end your day at Changi South warehouse

Company Benefits

• Family-like working environment
• Structured progression pathway and development opportunities
• Provide comprehensive group insurance and medical benefits

Job Description:

• Identify the needs and extend professional advice and solutions to customer
• Conduct sales pitch to the customer and convert them into a long-term customer
• Provide exceptional customer experience and maintaining a high level of service standards
• Maintain a good after-sales relationship with the customer and see that their inquiries are managed promptly
• Provide professional body analysis and recommend a suitable range of treatments to customer
• Engage and establish relationships with the customer from the daily-assigned pool of leads
• Promoting the company’s services to the customer
• Achieve and exceed sales targets

Requirements:

• At least 5 years and above in the industry and with relevant experience.
• Possess a good learning attitude to excel in all areas.
• Good career opportunities as we are growing fast and steady.

Job scope:

• Work closely with project Engineers to implement audio-visual / video conferencing solutions based on company standards.

• Involve System configuration, Testing & Commissioning of company solutions.

• Studying solutions/assisting in-house AV Designers and Engineers from different manufacturers like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement fully integrated solutions for clients.

• Any Ad-hoc job assigned by the company.

Requirement

• Min. 2 years of experience in System configuration, Testing & Commissioning for Audio Visual solutions.

Added advantage (please highlight in yr application)

• Experience in some of the products like Videowall, LED & LCD Display, Digital Sound Processor (DSP), Amplifier, Speaker, videoconferencing, Audio Visual Switches.

• Experience in similar renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc

• Experience in Crestron, Extron, AMX, and Kramer automation programming will be an added advantage

• Experience in DSP programming will be an added advantage

• Experience in Audio equipment.

Basic Salary : S$3,000 - S$6,500 (depending on experience)

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

About NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 120,000 acceptance points in the country as well as online payments.

Position Overview

This role, as a first line-of-defense, is required to identify, assess, monitor and report key IT risks with second line-of-defense.

This role is also required to work closely with second line-of-defense to understand and document controls and identify potential areas of improvements.

Experience in IT and Cybersecurity Risk management is an advantage, this individual must have a strong desire to learn.

Key Responsibilities

• With fair knowledge in IT risk management frameworks, policies, processes, and other procedures set by NETS.
• To provide support and with timely update in the given identification, prioritization, assessment, monitoring and reporting of key IT risks
• To provide support and assistance for any conduct on risk and controls self-assessment (RCSA) exercise
• With 2- or 1-years experiences supporting in IT operation, Internal/IT Audit (OSPAR , PCI-Card Production , PCI-DSS ) is an added advantage.
• To support, manage and front audit with minimal supervision (Meeting, Conference , IT governance , Card Centre related procedure & Technology related queries)
• To monitor and follow up email correspondence from banks / auditors / department on Card Centre and it is promptly answered and followed up
• Knowledge of current regulatory requirements in Singapore and industry best practices (e.g. MAS TRM Guidelines, MAS Cyber Hygiene, ISO 27001 & ISO 31000 standards, NIST Framework)
• Good working knowledge of risk management and control concepts, constantly paying attention to details and have ability to perform deep-dive investigation.
• Good stakeholder management and collaboration skills
• Well-developed and effective written and verbal communication skills
• Highly motivated and has a strong desire to learn and succeed.
• Excellent problem-solving skills and ability to prioritize and manage multiple tasks
• Proactive team player with ability to work independently with minimal supervision
• To consistently follow up & review with senior on the yearly work plan and tasks for IT & compliance matters
• To monitor, coordinate and working closely with IT/Operation team for any gaps raised by compliance personnel.
• To carry out and to ensure prompt update on all documents, are align to NETS or equivalent to customer standard.
• To provide prompt update to HOD/Supervisor on any upcoming compliance schedule from NETS or external parties

Requirements

• Min. Education Level: Bachelor’s’ Degree in Computer Sciences or related discipline
• Relevant Skills required: Microsoft Operating Systems / IT Network knowledge / Programming / Power point presentation/ Microsoft Operating Systems
• At least 3 years’ experience experiences in IT operation, Internal/IT Audit and relevant risk certifications (e.g. ITIL, CISSP) is an added advantage.
• Experience in audit support on IT / Operation