The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

Senior Sales Manager, Reactive

Summary of Responsibilities:

• To manage and ensure timely response to assigned sales leads
• Strong conversion in corporate sales leads
• Achieve sales goals set by management
• Conduct sales activities such as follow up call and hotel site inspection
• Responsible for new bookings and managing existing business blocks in Opera
• Effective communication with conference & event services team to ensure smooth execution of events
• To handle any other duty/projects assigned by Director of Sales and/or Senior Director of Sales

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is forOffice of Campus Infrastructure and Services (OCIS).
• Propose, develop and implement programs to maintain buildings, equipment, and grounds/spaces inclusive of overall appropriate preventive maintenance schedules and procedures efficiently in an optimum condition.
• Provides oversight and technical assistance to Campus Development and Space Management team, which actively serves as the consultant, project manager and executor to development, upgrading and construction projects and other estate management matters. The Senior Manager/Assistant Director also serves in various advisory capacities to SMU on various upgrading and improvement works, whenever the expertise is suited for.
• Work with respective FMS Trade Specialist to formulate operational and maintenance requirements for the range of Engineering (Hard Services) contracts for newly replaced or commissioned systems.
• Actively drive innovation, efficiency, sustainability and productivity efforts as well as technology adoption to enhance facilities operations and service delivery.
• Be the key member of Smart and Digital Transformation projects undertaken by FMS.
• Manage Capex, Additions & Alterations and improvement projects including budgeting, cost control, procurement, execution and ensuring delivery quality.
• Be the key member in the preparation of tender documents and technical specifications for various facilities and engineering services.
• Perform, conduct review, and take responsibility in liaising with all maintenance vendors/FMS Trade Specialists to ensure understanding of operational procedures, to provide optimal functioning of the systems under his/her care.
• Propose, plan and implement good practice procedures to achieve energy efficiency. Assist to review and establish an energy management plan to achieve the SMUs target energy-saving benchmarks.

• Relevant degree in Engineering/Facilities Management/Electrical Engineering/Mechanical Engineering/Building Services or equivalent.
• Preferably with minimum of 4 years as manager in the Facilities Management industry.
• Demonstrated experience in managing Facilities and Building services and systems and strong with hands-on. Those who have experience in managing M&E, air-conditioning and mechanical systems, building management/automation systems and Smart FM will have an added advantage.
• Able to plan and implement ad-hoc facility improvement or modification work at short notice which is achieved through a constant heightened state of preparedness instilled in our team as well as supporting vendors.
• Familiar with Singapore Codes and Practices, contract administration and procurement procedures
• Proficiency in engineering tools such as AutoCAD and able to read engineering and technical drawings.
• Able to anticipate customer needs, change goals and direction quickly and multitask.
• Ability to maintain a budget on maintenance and projects.
• Proven comfort and experience to interact effectively with customers and associates, both inside and outside of the organization
• Proficiency with general office PC applications (i.e., word processing, spreadsheets).
• Demonstrated sound coordinating, personal interface skills and communication skills.
• Good analytical and organisational skills with strong leadership skills, structured with strong work ethics.
• Resourceful, good team player, result driven and able to work independently in a fast-paced environment.
• Comfortable with ambiguity, enjoy challenges and problem solving.
• Have a keen and natural affinity for technology and innovation.
• Has an obvious safety mindset and displays good WSH behavior.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Front Office, we rely on you to:

• Provide a best-fit solution to fulfil the customer needs
• Ensure smooth efficient guest services at all times
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

If you are the right person, what are you waiting for? Click the apply button now!

CX & Marketing Manager

Reports to: Chief Marketing Officer (day to day support for Comms

Manager)

Role type: Full Time (dependent on best candidate)

Location: Singapore (but could be remote)

About Atlas

Atlas (www.atlaslovestravel.com) is a global travel tech start-up with the purpose of enabling more people to travel in more meaningful ways. We are the source of accessible, low-cost travel. With our Air Travel Retailing and Information Platform (ATRIP), we support travel professionals to deliver more for their customers and the planet through unrivalled technology and low-cost content.

About this role and you!

We’re looking for a customer and tech-obsessed marketer to design and deliver our end-to-end customer journey automation and lead generation campaigns.

You’ll lead the CX Marketing Communications strategy, identifying opportunities to drive conversion, develop the customer lifecycle and increase customer retention. You’ll showcase your expertise in customer journey mapping throughout the entire sales funnel and developing communication frameworks. You’ll be well-versed in marketing automation, having created engaging customer journeys in a B2B environment previously, and a proven digital marketer.

You’ll be a strong self-starter, ready to take on more autonomy in your role and eager to combine your creative and technical skills to become the go-to for CX across our start-up. You’re a people person, able to communicate and influence at all levels of the organisation, a strong team player and an exceptional project manager.

Key Responsibilities

• Create and implement opportunities to deliver a best-in-class customer experience – working with product and commercial teams to connect and automate the journeys.

• Develop customer feedback loops into our customer experience and

owning the outcomes that are informed by such feedback.

• Champion our CRM and Marketing Automation operations, data, insights and automations to simplify internal processes and execute at pace.

• Draft automated communications across the journey (from lead

generation and nurture through to growth and customer service) and work with our Communications Manager to finesse copy before release.

• Become a subject matter expert for our client portal – The ATRIP Flight Deck - supporting the product team with customer insights and UI/UX best practice.

• Manage our agencies and freelancers who support our CX and automation initiatives – Salesforce consultant, Marketing Automation agency, UI/UX Designers etc.

• Monitor and enhance our lead scoring models to ensure effective handover between Sales & Marketing.

• Own and deliver global lead generation campaigns and events, leveraging Account Based Marketing and supporting our Sales teams with Social Selling techniques as required.

• Manage and optimise our lead generation channels, such as our website with digital advertising and search.

• Deliver proprietary thought leadership events in collaboration with CMO, Comms Manager, and supported by our Marketing Coordinator.

• Define and implement a robust measurement framework to monitor and measure CX and campaign success.

Key Qualifications & Experiences

You’ll have at least 5 years’ experience in a B2B marketing role, with automation and CX expertise. Ideally, you’d have some knowledge of the travel and/or technology industry but if not, a passion or interest at the least. You’re a savvy, data-led marketer with proven experience of generating and qualifying leads, and of building engaging customer journeys.

We use Salesforce CRM and Oracle Eloqua for marketing automation. You’ll be supported by agencies and freelancers, as well as our in-house Marketing Coordinator, but you’ll be expected to lead and deliver in a hands-on way. While you may not have direct experience of Eloqua, experience of building our CX and marketing campaigns in a similar enterprise marketing automation tool will stand you in good stead.

While you’re not a developer or designer, you’ll have an eye for design and a natural understanding of UI/UX best practice. We’re building our AI capabilities also, so any knowledge of emerging technologies and AI is welcomed.

You are:

• Organized, with exceptional attention to detail.

• Open, honest and self-aware – you’re not afraid to say you ‘don’t know’ but are just as fearless about speaking up when you know you’re onto something that’ll make a difference.

• Communication is your thing – you can deal with people at all levels, from all walks of life and with varying skills and communication styles. You have an eye for design but you’re just as comfortable with writing copy.

• Strong project manager, able to articulate the purpose and plan, but not too precious to roll up your sleeves and get on the tools to deliver.

• Fun and engaging (but not in an office-gossip type of way).

What you’ll get from us…

In return, we’re excited to offer you:

• Equal opportunities within a purpose-led, ethical business – we believe travel has the ability to create more acceptance and inclusion in the world.

• Career progression – we’re a start-up with big ambitions. If you’re a star performer, we’ll invest in your future leadership. Our structure is flat and you’ll get access to everyone, including our leadership team and CEO.

• A fun and engaging culture. We work hard and are dedicated to our goals, but we’re also all about our people – we want you to have fun at work and work on projects that don’t just deliver profit but help make the world of travel a more ethical and sustainable industry for everyone.

• A competitive salary and future opportunities that only come from a high performing start-up.

If you are up for the challenge, please email us at [email protected] us a bit about yourself and why you are motivated to apply for this role, and please attach a recent (and relevant!) CV.

Kiosk Service Crew (Central / Halal Establishment / Full Time & Part Time)

Location: Kopi & Tarts @ Funan

Operational Hours: 7.30AM to 7.30PM daily

Basic Salary: $1600 + Incentive + Allowances + OT (Gross can up to $2700 and above)
Part Time: $10/hours (minimum 22 hrs per week)
Working hours: 8 - 9 hrs each day (split shift); 5 days work week; up to 44 hrs each week.
Working Location: Kopi & Tarts @ Funan

Job description:

• Taking orders, cashiering & coffee making duties
• Prepare food and beverages according to Standard Operating Procedures (SOP)
• Assist in daily operations of the store
• Ensure cleanliness of the store
• Perform simple baking and light cooking at the premises
• Ensure compliance with SFA safety & hygiene standard and MUIS Halal requirements.

Key Benefits:

• Progressive Annual Leave
• Birthday Voucher
• Shift Allowance
• Performance and Stay-On Bonus
• Employee Referral Program
• Medical Reimbursement
• On-Job Training Provided

Pre-Requisites:

• Pleasant personality
• Willing to learn
• Good communication skills
• Able to work in team
• Must be able to work on Weekends / Public Holidays / Shift Work
• WSQ Food Safety Course Level 1 certification will be an advantage

Whatsapp 97857150 / 9296611 for more information

Job Description:

Are you an experienced sales leader with a passion for making a significant impact in the education sector? Do you excel in achieving and surpassing sales targets while inspiring and leading a team? If so, this is the perfect opportunity for you!

United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is actively seeking a dynamic and results-oriented Sales Director to lead our Education Sales team. The Sales Director will play a crucial role in guiding and supervising our Education Sales Consultants, ensuring they effectively connect with expats and assist them in reaching their language learning goals.

Responsibilities:

• Leadership: Provide strategic leadership to the Education Sales team, setting clear objectives and fostering a collaborative and high-performance culture.
• Team Management: Supervise, motivate, and mentor Education Sales Consultants to achieve individual and team sales targets.
• Sales Strategy: Collaborate with the Marketing, Operation & Academic teams to develop and implement effective sales strategies and campaigns.
• Market Positioning: Stay informed about industry trends and competitor offerings to position ULC as the preferred language education provider.
• Training and Development: Conduct regular training sessions and professional development activities to enhance the sales skills and product knowledge of the sales team.
• Performance Analysis: Monitor and analyze sales data, providing insights and recommendations for continuous improvement.
  

Requirements:

• Proven Leadership: Demonstrated leadership experience in a sales role, preferably in the education or language training industry.
• Sales Expertise: Strong negotiation and closing skills, with a track record of meeting and exceeding sales targets.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse clientele.
• Motivational Leadership: Inspiring and results-oriented, with a passion for driving sales and achieving success.
• Collaboration: Ability to work independently and collaboratively, fostering a team-oriented environment.
• Language Proficiency: Proficiency in both written and spoken English & Mandarin, additional language proficiency is a plus.
• CRM Experience: Familiarity with Hubspot CRM systems or other sales software is advantageous.

What we offer:
Base salary with an attractive commission structure, recognizing and rewarding sales achievements.

Opportunities for career growth and advancement within a rapidly expanding organization.

Ongoing training and professional development programs to enhance your leadership skills and knowledge.

Collaborative and supportive work environment, encouraging teamwork and the sharing of best practices.

Make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting leadership career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Scope of Work

• Day to day key account management of BWF (Badminton World Federation) Partners (HSBC, TotalEnergies, etc..)
• Build and maintain positive relationships with key staff and third-party agencies of BWF Partners
• Acquire comprehensive understanding of BWF Partners’ industries, corporate cultures, competitive landscapes, business strategies and objectives, target audiences as well as distribution channels
• Define partnership objectives and KPIs; develop effective measurement criteria of the partnership
• In coordination with the Marketing Operations Manager, ensure flawless delivery of contractual rights of BWF Partners
• Support the development of best-in-class and innovative activation programs including conceptualization, planning, content creation, promotional development, media execution and event supervision
• Work in close collaboration with media, digital and production teams to identify activation opportunities, implement new rights
• Coordinate artwork approval including use of Sponsor branding in accordance with contracts and relevant Event Manuals
• Assist with the integration of BWF Partners in the agreed marketing and promotional campaigns developed around BWF Events
• Work in close collaboration with the Marketing Operations Manager to deliver the Ticketing and Hospitality program for BWF Partners
• Generate post-Event reports and necessary reporting required by clients. Work with in- house or 3rd party monitoring providers to effectively provide context and evaluation to sponsor campaigns in conjunction with BWF Events.
• In close partnership with the Financial team, support the invoicing process according to the contractual terms, and ensure payments are received on time
• In coordination with the department’s Head, propose ideas to maximize the ROI & ROO of the partnerships, and identify growth opportunities
• Provide innovative solutions to optimize the existing processes in order to deliver first-class services to BWF Partners

Requirements:

Educational background:

• Advanced education (university degree or master’s degree in business administration or marketing)

Experience:

• 5 years or more experience working in the sports, media or entertainment industries
• Demonstrable experience in managing high-value media, sponsorship or advertising accounts
• Agency background a plus

Skills & competencies:

• International experience, especially in Asia Pacific
• Excellent interpersonal and relationship skills
• Outstanding ability to develop and maintain good client relationships
• Fluency with media metrics as well as advertising and sponsorship valuations
• Sound organizational skills, with an eye for detail and execution of project planning.
• Strong analytic, communication, writing & drafting skills
• Excellent presentation skills
• Proficiency in Word, Excel, PowerPoint, Microsoft CRM

Other requirements:

• Desire to travel for global events
• Strong attitude towards high quality, excellence in delivery and ‘client-first’ thinking (external & internal)
• Strong team spirit, Highly motivated and passionate
• Ability to work autonomously and under pressure
• Very strong commitment to Infront’s strategy, vision, and values
• Interest in the sports business would be advantageous
• English fluently (written and oral)
• Proficiency in Asian languages a plus

Client Service Specialist

The Job:

As a Client Service Specialist, you’ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager, he/ she shall manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedures.

Responsibilities

· Develop and foster strong relationship with key account.

· Serve as the key liaison person between client and internal departments on request and issue resolution.

· Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.

· Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.

· Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.

· Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.

· Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.

· Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.

· Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan

· Establish appropriate safety stock level meeting required service levels.

· Drives continuous improvement initiatives to meet inventory goals

· Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.

· Effectively use ERP system to manage high number of material SKUs.

· Review work processes and initiate process improvement plans.

Requirement:

· Degree in Business / Operations Mgmt / Supply Chain Mgmt / Industrial Engr or related discipline.

· Preferably 2 years relevant experience in key account management, logistics, warehousing, pharmaceutical or distribution industry.

· Strong analytical, problem-solving, communication and process mapping skills.

· Working knowledge of SAP system and proficient in Microsoft® Office tools and related software.

· Fresh graduates are welcome to apply.

Details:

• Up to $6,800 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies

Job Description:

Ensure accurate and timely financial management to enhance company profitability and return on investment. Coordinate with shared services for day-to-day financial operations, maintaining proper accounting records, and meeting reporting deadlines.

Responsibilities:

• Oversee monthly/quarterly/yearly closing for timely and accurate financial accounting.
• Review and approve monthly closing trial balance for reporting submission.
• Prepare/review monthly closing journal and accounts reconciliations.
• Review and sign off on monthly bank reconciliation, ensuring follow-up.
• Control chart of accounts, review consistency, and assist in annual policy renewal.
• Ensure compliance with accounting standards and support external audits.
• Handle GST and tax-related tasks, including quarterly returns and corporate tax computations.
• Implement and review financial controls, recommending new controls as needed.
• Provide financial analysis for projects/purchases and review tender submissions.
• Advise shared services and operations on financial matters and clarify practices.
• Assist in budget and forecast preparation and finalization.
• Review and coordinate insurance coverage for company assets.
• Manage IT matters, including implementing and testing new programs.

Requirements:

• Degree in Accounting & Finance or equivalent professional qualification (e.g., ACCA).
• Minimum 5 years of relevant accounting experience.
• Strong Excel skills and ability to work in a fast-paced environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description

Key Responsibilities

Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.

Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.

Ensures customer satisfaction with Company service and system performance.

Interviews, hires, and trains customer engineers as necessary to support regional business.

Ensures employee satisfaction through:

- communication of business progress and all related action.

- setting goals and controlling achievements.

- establishing training and career development plans.

Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

Achieves guaranteed up time and other parameters as sold to customers.

Promotes quality improvement processes to:

- reduce cycle time

- drive continuous improvement of technical performance

- empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

As a Service Associate - Concierge, we rely on you to

• Provide a personalised guest service
• Create a memorable experience for the guests
• Engage with guests and enhance the service based on their feedback
• Assist with any issues or problems

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Is a self-starter and a team player
• Loves being creative with an eye for detail
• Enjoys crafting best-fit solutions for the guests
• Has no fear of new challenge

If you are the right person, what are you waiting for? Click the apply button now!

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Job Description

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering. Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Qualifications

• Degree in Quantity Surveying, Cost Management/Engineering or equivalent
• Minimum 10 years' experience in cost and contract management of major construction projects
• Registered Quantity Surveyor with the Royal Institute of Chartered Surveyors (RICS) or Singapore Institute of Surveyors and Valuers (SISV) or equivalent;
• Experience from cost consultancy is preferred
• Familiar with Building Information Modeling (BIM) for costing purpose (i.e.Cost X, etc.);
• Excellent technical knowledge and experience across the full range of Cost Management duties including: Cost Estimates, Bills of Quantities, Value Engineering, Tendering and Evaluation, Contract Knowledge, Change Orders and Final Account close-out
• Team player with excellent leadership and problem solving skills
• English language skills are required

Objectives of the Position

Our unit, Operations Aroma Ingredients is responsible for global production of our market leading products.

Main Tasks:

• Responsible for Operational Excellence of assigned complex key technologies & value chains over their lifecycle (standard operation, start-up, shutdown, stand-by, turnaround, troubleshooting, quality, regulatory, etc.) and continuously drive technical process optimization and operational excellence in all assets (technical documentation, sharing of best practices, etc.) in order to improve reliability and reduce product costs.
• Main contact for operations teams, technology, marketing, supply chain and quality units as well as for the project management for our assets and products with focus on Asia.
• Support trouble shooting for Aroma assets across the company.
• Manage regular contact towards the respective production sites.
• Install and align reporting, communication channels as well as operational targets.
• Align and realize projects and lead teams to upgrade facilities according to business needs.
• Involved in new investments and project plans including milestones and deliverables.
• Familiar with virtual communities and participate in the exchange of experience between Citral and Menthol assets.
• Support technical, regulatory and EHS compliance in the region incl. operational support of process safety related activities (e.g. HAZOP, RC Audit, etc.)

Job Requirement:

• Minimum master's degree in natural sciences or other related field.
• Good knowledge of production and project management skills.
• Expertise in Citral and Menthol technology as well as process safety.
• Knowledge about processes in research and operational laboratories

Cleaning manager required for cleaning company

Need to have:

• Ability to quote for on site residential jobs
• Ability to execute cleaning services
• Training of new cleaners
• Handing over of house back to customer

Monday to Friday & one weekend.

Requirements

• Advantageous to have WSQ Cleaning Cert
• Strong availability, willing to travel (transport allowance provided)
• Able to understand verbal and written instructions
• Pleasant disposition & positive attitude towards work & learn

Position Title: Customer Service and Sales Representative

Job Summary:We are seeking a dynamic and customer-focused individual to join our team as a Customer Service and Sales Representative. The successful candidate will play a key role in delivering exceptional service to our clients while promoting and driving sales. If you are a motivated and personable professional with a passion for customer satisfaction and sales, we invite you to apply.

Responsibilities:

1. Customer Interaction:Engage with customers in a friendly and positive manner to provide assistance and address inquiries.
   Build and maintain strong relationships with clients through effective communication.
   
2. Sales Promotion:Actively promote products or services to customers, identifying opportunities for upselling or cross-selling.
   Meet or exceed sales targets by effectively communicating the value proposition to potential clients.
   
3. Order Processing:Process customer orders, ensuring accuracy and timely delivery.
   Provide information on product availability, pricing, and delivery times.
   
4. Issue Resolution:Handle customer concerns and resolve issues promptly and professionally.
   Collaborate with relevant departments to address and rectify customer challenges.
   
5. Product Knowledge:Stay informed about the features and benefits of products or services offered.
   Assist customers in making informed decisions by providing product information and recommendations.
   
6. Sales Reporting:Maintain accurate records of sales transactions and customer interactions.
   Generate sales reports and contribute to the analysis of sales trends.
   
7. Customer Feedback:Collect and relay customer feedback to the management team to improve products or services.
   Implement improvements based on customer suggestions when applicable.
   
8. Team Collaboration:Collaborate with team members to achieve overall sales and customer service objectives.
   Participate in regular team meetings and training sessions.
   

Qualifications:

• Previous experience in customer service and sales roles preferred.
• Excellent communication and interpersonal skills.
• Proven ability to meet or exceed sales targets.
• Strong problem-solving skills and a customer-centric approach.
• Familiarity with sales techniques and CRM software is a plus.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and a willingness to learn and adapt.

Education and Experience:

• High school diploma or equivalent; additional education in sales or customer service is a plus.
• Previous experience in a customer service or sales role is desirable.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Assistant Outlet Manager (F&B) to join our Fun and Vibrant team.

As a Assistant Outlet Manager (F&B), we rely on you to

• Assistant Outlet Manager with daily operations
• Monitor and analysis levels of guests satisfaction and maximize guests' returns
• Conduct training and performance appraisal for team members
• Monitors cleanliness & hygiene standards required by HACCP / SFSMS
• Perform any other duties as and when assigned.

We are looking for someone who

• Relevant experience with similar capacity for at least 4 years
• Good communication and people management skills
• Strong organizational skills with ability to multi-task
• Able to communicate priorities and drives departmental goals and results

If you are the right person, what are you waiting for? Click the apply button now!

Main Purpose

Drives new business development from acquiring New Logo customers and/or leading business growth within an assigned portfolio of existing customers.

Main Responsibilities

§  Discovers, evaluates, and pursues new business opportunities within target industries and customer groups.

§  Identify growth areas within existing assigned accounts.

§  Screens potential business deals by analyzing market strategies, deal requirements, and financials.

§  Identifies trendsetter ideas by researching industry and related events, publications, and announcements.

§  Develops negotiation strategies in line with customers’ needs and goals by evaluating ways to integrate new opportunities with company strategies and operations while evaluating potential risks.

§  Sells products by establishing contact and developing relationships with prospects and recommending solutions.

§  Closes new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.

§  Own the execution of Strategic Account Plans for assigned accounts.

§  Builds market position by locating, developing, defining, and closing business relationships.

• Bachelor’s degree in business management, Economics, Financial or Marketing
• At least 1-3 years of proven experience in the relevant service/solution/industry (Translation/Medical/Life Science)
• Excellent in Prospecting, Negotiation, Meeting customer's expectation and Networking
• Good in Sales planning and Territory management
• It will be a good advantage if have regional (APAC) experience

Attractive renumeration package

Flexible and friendly working environment

Corporate medical and dental Insurance

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Duty Manager to join our team

As a Duty Manager, we rely on you to:

• Manage day-to-day staffing requirements, plan and assign work in accordance with the Front office requirements to ensure the efficiency in running of the Hotel's operation.
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfaction levels and handle guests' complains
• Documentation of hotel risk management reports for investigation and process recommendations for future prevention and improvement
• Overall in-charge of the hotel during the midnight shift in the absence of the senior management
• Identifytraining needs and develop training programs
• Ac-hoc duties as assigned

We are looking for someone who:

• Takes pride in being a hotelier
• Good communication skills
• Loves interacting with guests from all backgrounds
• Preferably has at least 2 years of relevant experience
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Highlights:

• 5-day work week
• Competitive compensation and benefits
• Group medical insurance
• Professional development opportunities
• Overseas job posting and training opportunities

Job Description:

• Drive assigned area/stores sales and profitability, proactively analyze the performance monitor business metrics such as sales, average purchase, productivity, etc
• Propose and implement in-store strategy and improvement actions, and lead team to achieve monthly sales target
• Ensure that store administration duties are completed under Goelia's business operation company standard
• Arrange in-store display according to company standards
• Ensure store compliance with health and safety regulations
• Ensure exemplary customer service standards are achieved and maintained by sales associates
• Ensure goods are managed according to standards
• Responsible for daily operaitons such as inventory delivery, repleshment, and cash
• Ensure timely and accurate sales records and be responsible for store accounts
• Ensure the development of staff potential by leading team trainings and motivating the team
• Ensure a healthy staff retention rate by managing team members' performance, work schedules and turnover

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Executive Development (SMU ExD).
• Represents SMU ExD at local events and in the community to enhance employer relations.
• Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
• Act as the lead administrator in the planning, scheduling and delivery of a number of concurrent major internship events and activities.
• Utilizes a variety of technology platforms and face-to-face engagement, communicate with prospective students from the 6 autonomous universities for internship and job search assistance.
• Assists Dato Kho Hui Meng Career Centre (DKHMCC), Overseas Centre Jakarta (OCJ), and employers in posting jobs, coordinating campus interviews and other promotions on internships, to assisting in businesss in-house learning and development needs.
• Utilizes office software to keep notes of student advising appointments and walk-ins.
• Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences. Attends off-campus meetings and events as required.
• Independently implement, administer and evaluate day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
• Cultivate, coordinate, and manage internships and relationships with the federal government, other partner organisations, the external SMU community, and university liaisons.
• Track and monitor student internship applications and security clearances across an array of government agencies, Singapore, Jakarta and other offices in the public and private sector.
• Advise students on a range of experiential learning components of program, including but not limited to, internship preparation and placement process, internship goals and outcomes.
• Organising the resume writing / mock interview workshops, admin brief, pre-departure brief, pre-trip courses and etc.
• Analyze and develop report requirements, portals, and student communications.
• Engage in critical analysis of student and program concerns to resolve issues which may span multiple areas, using advanced technical and professional knowledge.
• Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
• Arrange and coordinate flight bookings, visa applications, residences and other onsite supports.
• Maintains the internships database with up-to-date employer contacts.
• Maintain employers contacts database, nurturing client relationships to convert into potential custom clients.
• Assists Head of Department and Market Director to assess customized training opportunities specifically for targeted majors and industries.
• Collate sponsored internships reports submission to send out internship evaluation to employers.
• Compilation of receipts, invoices, claims, related reports for auditing, before submitting for Global Ready Talent (GRT) grant disbursement with Enterprise Singapore.
• Performs other duties as assigned.
• Deputise for another Programme Management colleague during her absence as required.
• Contribute to the general morale and professionalism of the SMU-ExD team.

• Bachelors degree in related field, along with two to three years of relevant experience.
• More than 5 years substantial programme or project management experience or equivalent combination of education and work experience, preferably in hospitality, events or higher education.
• Excellent team working skills with a flexible can-do approach, self-motivation, resilience and a willingness to adapt to the changing needs and priorities in Executive Development and across SMU.
• A systematic, thorough, and highly-organised approach to work with the ability to work in tight deadlines.
• Exceptional communication, organizational, and time management skills, tolerance for ambiguity and the handling of multiple tasks essential.
• The ability to demonstrate a personable and diplomatic approach in dealing with a diverse range of people
• Ability to exercise sound judgment and creative problem solving skills in making decisions. Acting agile towards programmes delivery plan changes.
• Strong administrator carrying out high levels of accuracy and attention to detail when inputting data and providing information.
• Good IT skills including the use of the Microsoft Office Suite, particularly Word and Excel, Powerpoint and the ability to learn new systems.
• Ability to effectively network within the local environment to secure internship and job placement opportunities for students
• Ability to work effectively with students from diverse socio-economic backgrounds
• Ability to work on occasional weekends, weekdays evening and public holidays.
• Travel for overseas delivery, whenever required.

https://exd.smu.edu.sg/

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Reports to the Associate Director and assists on pedagogy matters and technical expertise to support instructors who are converting their courses to blended format.
• Supports the Associate Director on the strategic directions and mapping out of BL implementation framework and strategies, in consultation with the Director CTE, to advance SMUs differentiation in the learning environment.
• Will be assigned projects and will front consultation and professional services on BL projects with instructors to ensure that the solutions developed are in accordance with sound learning design principles and correspond to the learning needs and outcomes.
• Review facultys existing content materials, conduct needs assessment with faculty-lead, and make decisions on what to, and how to re-develop these contents and translate them into learning objects that meet standards and guidelines set by international bodies.
• Identify appropriate solution(s) for the course, including determining the proper blend of instructor-led, hands-on, and web-based training to be used in a given solution.
• Manage vendors to ensure rigor and standard of elearning materials (technical and pedagogical).
• Evaluate e-learning materials and analyse students feedback to improve learning and/or develop additional materials.
• Team up with in-house and external designers and developers as an integral part of the build process.
• Collaborate with CTE team in TEL-related projects to provide pedagogical inputs as Learning Designer in the design and development for a variety of media (e.g. engaging web-based and mobile learning applications, videos, animations, games, simulations and other instructional technologies for online and blended learning activities).
• Plan and conduct professional development workshops on curriculum design, development, and delivery of BL and its corresponding tools to faculty and staff in SMU.
• Other duties and responsibilities as assigned.

• Degree in Education/ Learning Design or equivalent.
• 3 to 5 years of relevant working experience, of which at least 3 years experience in designing and developing online and blended learning solutions required. These solutions may be a variety of instructional media, including face-to-face, synchronous and asynchronous online learning technologies, self-paced online learning, multimedia etc.
• Strong knowledge and experience in the implementation and management of online, blended learning (preferably in undergraduate and postgraduate courses or programmes of an institute of higher learning) and MOOCs will be an advantage.
• Sound knowledge and experience in applying contemporary and emerging principles of learning/instructional design to online and blended learning, including all phases of the Instructional System Design (ISD) process or Analyse, Design, Development, Implementation and Evaluation (ADDIE) model.
• Proficient in using relevant e-Authoring tools, such as (but not limited to) Articulate, Lectora.
• Curiosity and keen interest in the future of e-learning trends and evolving tools is advantageous.
• Extensive knowledge of online learning tools and media.
• Experience in videography and video-editing would be advantageous.
• Possesses good project management, resource management and people management skills.
• Excellent organizational and analytical skills.
• Excellent communications skills with a good command of both oral and written English.
• Excellent time management and ability to multi-task.
• A motivated, self-starter and team player who is resourceful and independent.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities

• Manage and develop a team of world-class engineers to keep them motivated, grow their technical expertise and meet their career aspirations.
• Spend about half your time on hands-on technical work, including coding.
• Manage projects end to end in a fast-paced Agile environment to deliver quality software on time, and follow through post release to ensure effective usage.
• Partner with business owners and product managers to help shape product strategy, sharpen product specs and come up with innovative solutions.
• Drive continual process improvements in areas like unit test, code review, static analysis, CI, CD.

Requirements

• At least 5 years of software development experience, preferably in horizontally scalable services in a cloud environment.
• At least 2 years of managing an elite engineering team with multiple release cycles under your belt.
• Proven ability to recruit, develop and retain talent.
• Steeped in Agile ways. Deep knowledge of software engineering best practices; burning desire to drive the team to adopt them.
• Highly adept at project management in a demanding fast-changing environment with tight deadlines and scarce resources. Ability to multi-task is key.
• Bachelor’s or Master’s degree in Computer Science or related field from a top university.