Be part of our exciting team at the Award-Winning Mutiara Seafood, Jumbo Seafood's first Halal-Certified Seafood Restaurant with our award-winning Signature Chili Crab.

Located in the heart of the Malay/Muslim district at Wisma Geylang Serai.

• Manage all restaurant reservations, including responding to emails, calls, WhatsApp and arranging private events.
• Handle all event inquiries and confirmations via calls and emails, ensuring customer satisfaction.
• Assist guests with reservations and updates via the reservation system (e.g. Chope/TableCheck)
• Have a good knowledge of the menu. Greet and assist restaurant guests during dinner service.
• Work with colleagues during busy periods to maintain service standards.
• Ensure smooth event operations by completing checklists and tasks.
• Promote the restaurant's services positively in various channels like Social Media, WhatsApp, etc
• Handle billings for dinner service and events.
• Plan and execute promotional activities.
• Coordinate meetings and special events with the management team.
• Support the management team in achieving business goals.
• Ensure compliance with health and safety regulations.

Requirements:

• Minimum 2-4 years of relevant work experience in F&B industry
• Driven & Passionate to Provide the Best Experience for Customers in the F&B industry
• Customer-oriented, service focussed, responsible and positive working attitude
• Able to commit to restaurant's peak period including weekends, eve of and public holidays and able to work in split shift
• Computer Savvy is a requirement to reply to emails, WhatsApp, Social Media Channels
• Able to work under pressure in a fast paced, dynamic and challenging work environment

Job Information:

• Pleasant working environment at Wisma Geylang Serai (Paya Lebar MRT)
• 5 day work week (must be able to work Saturdays & Sundays)
• 13-month bonus applicable

To apply, please email your updated resume to [email protected] or WhatsApp it to 9857-9292, including the following:

• Last and Expected Remuneration
• Earliest availability to Commence Work
• Earliest availability for Face to Face Interview
• Vaccination/COVID status

Please note that only shortlisted and successful candidates will be contacted. Remuneration offered will be commensurate with qualifications and relevant experience.

• We have other positions in our Halal-Certified restaurant – do enquire with us at 9857-9292 (WhatsApp)

Description:

We are an established mobile equipment and services distributor, and we are looking for highly motivated individuals to join us as:

Customer Service Executive

The ideal applicant will be friendly, have a strong focus on providing excellent customer service, and take great pleasure in doing so. He or she must be both a team player and an individual worker. Candidates with backgrounds in order processing, after service support, and customer service are preferred.

Job Description:

• Provide customer service to walk-in customers
• Attend to telephone, email, and live chat inquiries in an effective and efficient manner
• Ability to understand customers' needs and provide appropriate solutions and attention
• Access to various service portals to retrieve the required information
• Escalate unresolved issues to higher levels
• Identify direct or cross-sell opportunities during customer interaction
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers' feedback and identify problem trends for improvement actions
• Provides regular reports to Reporting Manager
• Other ad-hoc duties assigned by Reporting Manager

Job Requirements:

• Able to converse in English fluently
• At least 2 years of customer service-related experience
• Experience in customer service or retail service in the Telecommunication related industry. (Preferably, not a must)
• A calm temperament and excellent negotiation and conflict resolution skills
• Ability to work independently and be an excellent team player
• Be willing to work on shift (5 days work week, 2 days of rest)
• Require to work on weekends/public holidays as per schedule
• Work hours will be day shifts, latest shift ending at 10pm and there will be no overnight shifts

Requirements

• Proven experience 3 to 4 years as a Business Development Manager in commercial office design.
• Strong track record of successfully building and maintaining industry relationships and networks.
• Solid background in sales, with skills in prospecting and cold calling.
• Excellent verbal and written communicationskills; proficient in MS Word, PowerPoint, and Excel.
• Effective time management in budgeting, quantity surveying, and preparing and presenting quotations and tenders with in-house surveyors.

Roles & Responsibilities

• Generate leads, maintain an updated cold call database, and follow up with prospective clients through emails, letters, and brochures.
• Secure appointments to present the AI portfolio and services and obtain invitations for RFPs and tenders.
• Gather client information and design briefs, disseminate relevant details to the team, and facilitate brainstorming sessions to ensure a comprehensive understanding of project requirements.
• Prepare proposals, RFPs, and tender responses, ensuring timely submission and adherence to deadlines.
• Maintain effective communication with clients and team members, circulate meeting minutes and thank-you notes, and attend all project meetings from design brief to completion.

Send your CV and portfolio via email in PDF version to [email protected].

We are seeking a manager to oversee the production operations of motor controllers, including printed circuit board assembly, and ensure alignment with company objectives and global headquarters. This role requires leadership in managing teams, optimizing manufacturing processes, maintaining equipment reliability, and implementing production plans to meet business goals. The position also involves close collaboration with headquarters and factories in Japan to strategize long-term production growth, equipment investment, and training initiatives.

• Oversee the Manufacturing Department, with full accountability for the motor controller’s printed circuit board assembly operations. Ensure alignment with the company’s key performance goals and those set by headquarters in Japan.

• Direct the Manufacturing Engineering Department, focusing on effective machine upkeep and ensuring reliability for continuous production. Lead machine setup and process configurations for new products, continually optimizing and improving manufacturing processes.

• Apply TPM methodologies to minimize downtime, increase equipment reliability, and enhance overall production efficiency.

• Supervise the implementation of production plans, proactively addressing and resolving any issues that arise.

• Work closely with headquarters in Japan to strategize and establish production plans for the overall production direction of the company.

• Serve as the primary liaison, ensuring strong alignment with HQ and related factories on all operational matters.

• Collaborate with factories in Japan to develop a comprehensive long-term machine investment plan that supports production growth in alignment with the five-year sales growth targets.

• Develop a long-term training program to impart Oriental Motor’s manufacturing concepts and foster knowledge-sharing between local engineers and engineers in Japan.

• Act as the main point of contact with headquarters and affiliated factories in Japan. Lead meetings to ensure the seamless implementation of projects and initiatives.

• Present detailed monthly production reports in Japanese to headquarters and factories in Japan, ensuring transparency and alignment with company goals.

Requirement

• Minimum JLPT (Japanese Language Proficiency Test) N1 level or equivalent is required for effective reporting, coordination, and precise communication with stakeholders in Japan.

• Diploma or higher in Engineering or a related field, with over 10 years of experience in PCBA manufacturing processes.

• Experience in implementing Total Productive Maintenance practices.

• In-depth knowledge of machinery used in PCBA manufacturing, along with a strong network with machine manufacturers.

• Familiarity with ISO 9000 quality management system requirements and IPC-A-610 standards for the Acceptability of Electronic Assemblies.

• Extensive knowledge of small precision motors and motor controllers.

• Strong leadership abilities and negotiation skills.

Reference: 2024B049

Industry: Information Technology Industry

Location: East area

Position Responsibilities:

• Responsible for the various stages of full turnkey project deliveries covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Prepare and present overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Position Requirements:

• Degree related to Computer Science, Computer Engineering, Information Technology or equivalent field.
• At least 5 years of experience in managing large-scale IT and engineering integration projects and cross-functional delivery teams
• Proven track record in managing multi-million dollar projects in the government and/or commercial sectors
• Professional certification (e.g. PMP, CITPM, CISSP or equivalent Certification etc.) is preferred

We regret that only shortlisted applicants will be notified.

EA License: 18C9079

1. WORK PASS

- Work Permit, PRC, PLOC, SPASS Application, cancellation, Renewal, & Adhoc issues with foreign worker.

2. NEA BUSINESS LICENSE RENEWAL (2 Years 1 Times)

- Update worker training list & Arrange training schedule.

3. ISO, BIZSAFE STAR (Yearly)

- Document preparation

4. PURCHASE (Monthly)

- Prepare Purchase Order, crosscheck supplier invoice with DO and PO before make payment.

- Issue cheque to supplier.

5. JOB VACANCY POSTING

- Post advertisement on newspaper.

6. PAYROLL

- Create employee profile

- Prepare & follow up employment contract for the new employee

- Key in, check attendance, and process payroll by using Info-Tech.

- Scan, File and upload employee related form to the system – AL, MC, Employment Contract, Attendance.

7. Any ad-hoc administrative matter assigned by management related to support operational activity.

Job Description:

• Handle phone/video calls, emails and meeting with SNEF Members and/or Tripartite Partners professionally
• Advise SNEF Members on issues of immediate level of difficulty
• Collect and synthesize requisite data for analysis of human resource, industrial relations and business issues for management reporting
• Plan, organise and execute the division’s events, including pre and post event activities
• Integrate new technology and/or new compliance requirements to optimise and safeguard the IWR Team’s operations and service delivery

Requirements:

• Working knowledge of Singapore Employment laws, tripartite guidelines and compliant practices
• All the critical core skills under Skills Future Singapore Framework

(a) Thinking critically - with emphasis on sense making and transdisciplinary thinking

(b) Interacting with others - with emphasis on communication and collaboration

(c) Staying relevant - with emphasis on digital fluency and self-management

• Minimum 5 years of recent and relevant HR work experience

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

You will be part of a team to conceptualize and implement new initiatives to support the employment of senior workers aged 50 years old and above. You will be working with a range of stakeholders such as employers, senior worker communities and/or intermediaries.

Your responsibilities include:

- Programme conceptualization

• Identify and assess new ways to support (i) employers in addressing their manpower challenges; (ii) senior workers in securing employment opportunities; and (iii) intermediaries to improve matching of senior workers to opportunities.
• Establish and maintain strong relationships with stakeholders such as strategic partners, labour market intermediaries and government agencies
• Consult and work with stakeholders to design effective interventions to support employers and senior workers

- Programme management and implementation

• Design and develop end-to-end employer- and senior worker-centric user journey
• Account manage appointed partners, from the appointment to the management of their respective contracts and deliverables,
• Review programme parameters and operational processes to ensure programme effectiveness and operational efficiency
• Develop and implement marketing campaigns
• Manage the overall administration, including budget utilisation and requirement projections, data reporting, and audit and governance.
• Support development of digital solutions to enhance operations and user experience
• Manage the public comms of the initiative, including addressing enquiries and feedback

Requirements

You should have the following work experience and knowledge:

• Relevant experience in areas such as business development, project management and planning
• Good understanding of Singapore's labour market, including the intermediaries and their role in matching supply and demand
• Strong command of written and spoken English
• Prior experience working with PMET senior workers aged 50 years old and above, will be advantageous
• Prior experience working with C-suite level stakeholders and partners, will be advantageous
• Proficient in using MS Office software especially Word, Excel and PowerPoint
• Candidates without the required qualifications, including fresh graduates, but with relevant experience are welcome to apply

You should possess the following skill sets:

• Communication: Capable of delivering clear and effective written and oral communication to effectively engage stakeholders. To also possess strong interpersonal skill to be able to engage diverse stakeholders professionally across all levels.
• Analytical Problem-Solving: Possess strong analytical and critical thinking skills with the ability to adapt quickly to changes, problem-solve resourcefully, and make sound judgments tailored to the circumstances of each case.
• Attention to Detail: Able to ensure accuracy in data management with a strong numerical sense, and attentiveness to details.
• Personal Effectiveness: Able to work independently, and as part of a team in a fast-paced environment. To also demonstrate capability and proactiveness in resourcefulness and problem solving.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Benefits:

• Basic Salary up to $3,000 with yearly increment based on performance.
• 5 days work weeks, Monday to Thursday (9am to 7pm) | Friday (9am to 6pm)
• $200 transport allowance provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sales Manager located in Sims Ln. Our clients are in providing efficient, cost effective and professional outsourced debt collection services to the esteemed clients. You will be responsible for prospecting and acquiring new clients, with full responsibility for managing sales, driving growth, and consistently meeting or exceeding monthly targets. This includes identifying potential business opportunities through cold outreach, such as cold calling and engagement on social platforms. The role also involves conducting market research to uncover sales opportunities and implementing strategic sales programs. Additionally, the candidate will set up meetings with potential clients to recommend tailored solutions and collaborate closely with team members to achieve the desired outcomes.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Minimum 1 year of relevant work experience
• Experience in B2B Sales
• Understand the Account Receivable Cycle
• Someone who is hungry and itching for a challenges

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

What is the Opportunity?

A fantastic opportunity now exists for an enthusiastic and experienced Service Engineer to join our passionate, highly driven and successful Service Team based in our Singapore office.

Reporting to the Senior Regional Service Manager, the role of Service Engineer you will apply your technical knowledge to troubleshoot, repair, and maintain Arjo equipment and products for the Arjo customer on-site within the care facility. You will support customers by securing the best possible condition for mobility products and solutions. Your skills will help empower movement for people facing mobility challenges and increase the quality of lives for residents, patients and caregivers.

Your role will involve:

• Provide equipment on-site inspection, corrective & preventive maintenance activities & repair services to hospital, nursing home and home patients;
• Collaborates with user/s and department/s to understand needs and enable them with solutions;
• Timely completion and reporting of documents;
• Ensures accurate documentation on repairs/assessment/PM’s;
• Respond to breakdown calls;
• Promote service contracts;
• Maintain the safety and integrity of all serviced products in accordance with Company Policy;
• Be well presented and uphold the company's brand and guiding principles;
• Be able to operate within the companies OH&S guidelines including adherence to infection control policies and procedures;
• Any adhoc duties as assigned.

To be successful in this position, you will possess:

• Diploma/Degree related to Engineering, Computer Engineering/Science or related discipline
• Possessed at least 1-3 years of experience in IT network connectivity/integration-HL7 programming
• Technical background and/or with Autocad knowledge;
• Strong analytical skills, meticulous, energetic, resourceful and able to work under pressure;
• Field experience preferably within the Healthcare or service related sector;
• Proven track record of providing exceptional customer service by possessing good interpersonal and communication skills.

What we will offer in return

Work in a highly engaged and vibrant workplace culture. A flexible work environment, including hybrid (remote and office) work arrangements. You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

For more information about Arjo visit www.arjo.com

Successful applicants will be required to undergo relevant reference checks and a pre-employment medical check prior to appointment.

For those with a passion to improve mobility outcomes for others, a rewarding career at Arjo awaits. We look forward to receiving your cover letter and resume!

• Managing tenders
• Negotiating contracts.
• In-charge contractual claim and monthly progress claim.
• Manage costing and budgeting for all building works and maintain cost within budget.
• Disputes mitigations and settlements

Requirements:

• Candidate must possess at least Bachelor degree in Construction.
• At least 5 years of working experience in quantity taking off and measurement.
• Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.

Job description

Company Description

Dynasafe Technologies Pte Ltd is a provider of secure IT infrastructure solutions and services in Singapore. We help clients drive their corporate objectives and safeguard their information assets by building secure and robust IT infrastructures.

As part of our growth initiative, we are expanding both our sales and technical team in Singapore.

Role Description

This is a full-time Account Manager role at Dynasafe Technologies Pte Ltd in Singapore. The Account Manager will be responsible for developing client accounts, understanding their IT infrastructure & security needs, providing solutions, and ensuring client satisfaction through regular communication and support.

Qualifications

• Experience in acquiring new accounts
• Experience in account management, client relationship management, and sales
• Knowledge of IT infrastructure solutions and services
• Excellent communication and interpersonal skills
• Excellent presentation Skills
• Analytical and problem-solving abilities
• Ability to work collaboratively in a team environment
• Organizational and time management skills
• Proficiency in Microsoft Office suite
• IT certifications or relevant education background is a plus

- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

To organise and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. Must be competent and able to plan many different kinds of operational activities.

The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

An Operations Manager makes sure that all aspects are covered and that company goals are met. They are responsible for everything from negotiations to budgeting and purchasing. In addition, they work closely with senior management in developing long-term operational strategies that help meet company objectives.

Experience in the following are required

• Operations Planning (including roster scheduling and manpower deployment, update SOPs and workflows, improve operational processes)
• Client Relations (Maintain and improve relationship with clients i.e. improve client satisfaction, Source for new clients)
• Finance knowledge (managing budgets, expenses, forecasting)
• Human Resources (market knowledge, hiring, compensation & benefits, training, retention, handle grievences)
• Leadership skills
• Drive service quality and effectiveness
• Support the Sales and Business Development team
• Able to work on the ground and relate to team members

Facilities Manager

Work Dynamics - Integrated Facilities Management

Location: Buona Vista

Overview
The facilities lead will oversee the seamless operation of Client Singapore offices. This include both hard and soft services, and ensuring highest standards of service delivery across functions, as outlined in the Service Level Agreement. The facilities lead will optimize operational efficiency, ensuring
compliance with regulatory standards, and creating a safe and productive environment for all employees in Client.

Detailed Work scope

• Ensure seamless office operations by overseeing all hard and soft services, as well as guest’s experiences at the Front of House
• Ensure all queries are responded and rectified within an agreed Service Level Agreement (SLA)
• and quality standards.
• Provide reporting and analytics for Client, including but not limited to maintenance activities,
• inspection and incidents, generate key performance indicators and metrics, budget performance
• and variance analysis.
• Developing, managing and tracking of admin and facilities management budget. This would
• include introducing cost control measures implementation (as identified) to ensure financial
• efficiency.
• Effective vendor management to ensure seamless daily office operations and coordination
• works.
• Serve as a point of contact during emergency situations and facilitate the response efforts.
• Liaise with Building Management Office (BMO) on any initiatives, activities or rectification works
• which may impact office operations.
• Identify areas for process improvement and efficiency gains.
• Propose and implement corrective actions and enhancements to optimize performance.

Sound like you? To apply, you need to be:

• Bachelor's Degree and at least 5 years of Facilities professional experience
• Strong Facilities Technical (Mechanical and Electrical) knowledge and experience;
• Able to handle manual duties and perform regular facilities inspections;
• Pro-active, independent, able to work with minimal supervision and perform under pressure;
• Knowledge and experience in computer systems, including Microsoft Windows and Office operating systems;
• Excellent verbal and written communication skills in dealing with stakeholders from diverse backgrounds (in English)

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Why Join Hysses Singapore?

• Career Growth: Opportunities for professional development and career advancement.
• Employee Benefits: Competitive salary package, health benefits, staff discounts, and performance bonuses.
• Inclusive Culture: A diverse workplace where innovative ideas are valued and teamwork is encouraged.

Job Summary: The Senior HR Executive/Assistant HR Manager plays a critical role in managing and overseeing all aspects of the Human Resources function at Hysses Singapore. This includes recruitment, employee engagement, payroll administration, and compliance with local employment regulations. The role requires a proactive leader who can foster a positive workplace culture, manage employee relations, and implement HR policies and initiatives that align with the company's objectives. The ideal candidate will have strong interpersonal and communication skills, a keen eye for detail, and the ability to handle multiple HR-related responsibilities effectively.

Job Responsibilities: As a Senior HR Executive/Assistant HR Manager, your key responsibilities will encompass, but are not limited to:

• Overseeing Full HR Functions: Lead and manage the entire spectrum of human resources operations.
• Talent Acquisition: Handle the full recruitment life cycle, from job postings and candidate sourcing to conducting interviews, managing offers, and onboarding new hires.
• Employee Engagement & Relations: Manage employee engagement initiatives such as team events, birthdays, and D&D. Oversee employee relations activities, including arrangements for gifts (hampers, wreaths) for occasions such as new births, bereavements, and hospitalizations.
• HR Policy Management: Maintain and update HR policies, procedures, and the employee handbook to ensure compliance with company standards and local regulations.
• Compensation & Benefits: Administer payroll processes, including attendance tracking, CPF submissions, and income tax filings to ensure timely and accurate payment.
• Work Pass Processing: Manage applications, renewals, and cancellations for work passes.
• Performance Management: Oversee performance evaluations, contract renewals, confirmation processes, and annual performance reviews.
• Employee Communication: Draft and issue staff memos, disciplinary letters, and company-wide announcements.
• Collaboration with L&D and Operations: Partner with the Learning & Development and Operations departments to ensure efficient retail manpower planning and improve employee performance through targeted training initiatives.
• HR Reporting & Compliance: Ensure timely submission of HR reports and compliance with statutory regulations.
• Administrative Duties: Update organizational charts, contact lists, and manage employee inquiries. Handle insurance renewals (WICA & FWMI), government survey submissions, and statutory claims (e.g., NS make-up pay, government paid leave).
• Process Improvement: Continuously review and improve HR processes and workflows to enhance efficiency and the employee experience.
• Other Duties: Undertake additional tasks as assigned.

Job Requirements:

• Diploma in Human Resources or a related field.
• Minimum 3-5 years of relevant HR experience, preferably with full-spectrum HR responsibilities.
• Strong knowledge of Singapore's employment regulations and HR practices.
• Proficiency in both English and Mandarin to communicate with Mandarin-speaking associates.
• Excellent attention to detail, with strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF. The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Job Description:

• Online comms specialist
• Plan, create and publish persuasive digital communication content for SNEF websites and social media accounts that strikes a chord with the intended audience, and unique to the typical interactions of each online platform to grow an audience, build brand awareness
• Oversee site metrics for SNEF’s online platforms, interact with online visitors, and be responsible for creative design for SNEF’s online platforms
• Set up and optimise SNEF’s online and social media pages within each platform to increase the visibility of SNEF’s social media content
• Use analytical tools to monitor and prepare report on the impact of online communications activities, reports on developments, trends and attitudes on issues of concern to SNEF
• Support the coordination and implementation of SNEF’s crisis comms strategy
• Suggest recommendations to adjust the social media marketing strategy for optimal results and stay up to date on best practices and emerging trends in social media

Job Requirements for Executive/Senior Executive/Assistant Manager (Comms) – Online Comms

• Bachelor’s degree in Media Communications, Public Relations, or a related field (essential)
• Excellent written, presentation and verbal communication skills (candidate will need to go through written and oral presentation)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS office tools such as PowerPoint, Word, and Excel
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail
• Skills in copywriting, editing and video communications are a plus
• Good experience/ knowledge in CMS, Goggle Analytics and basic HTML knowledge is an added advantage
• Experience in web design and content production
• Proven social media and networking expertise

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF. The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Job Description:

• Publication content specialist
• Draft, design, edit and distributes targeted communication material specific to audience and trending topics for SNEF periodicals, monthly e-newsletters, publications, e-flyers, etc that promotes the effective communication of SNEF’s messages and programmes to enhance the understanding of SNEF’s work and mission
• Plan and develop editorial calendars and syndication schedules for SNEF events, websites and social media accounts
• Plan and implement the publishing strategy and workflow
• Collaborate with different teams in SNEF and internal stakeholders to enhance the visibility of SNEF’s services

Job Requirements for Executive/Senior Executive/Assistant Manager (Comms) - Publications

• Bachelor’s degree in Media Communications, Public Relations, or a related field (essential)
• Experience in content creation
• Excellent written, presentation and verbal communication skills (candidate will need to go undergo written and oral presentation)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS office tools such as PowerPoint, Word, and Excel and desktop publishing tools
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

Job Descriptions:

- Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc.

- Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance.

- Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved.

- Enter details of all the interactions accurately in the designated interaction management system.

- Maintain good soft skills throughout their interactions with Ptcp or MoP

Follow up on cases that have been forwarded to POCs/external stakeholders and ensure that resolution is being provided to MoP.

Job Requirements:

- Good communication skills in English

- Proficiency in other languages/dialects may be required depending on programme requirements

- Proficient in Microsoft Office applications

- Ability to handle difficult interactions in a professional manner

As part of the Technical Service Delivery Team, the role serves as a frontline professional that involves;

1. Participates in project implementation in the supporting role. Such as performing on-site survey, requirements gathering and work as a proxy between the client and the participating project managers, consultants and software development team during the system life cycle. He/she shall also ensure that the relevant documentations are up-to-date.

2. Provides technical configuration, test and commissioning of IoTs devices or equipments

3. Conducts end-user training in person or via remote audio/video conference tools

4. Provide application/system support to systems that is already deployed and handle technical service request/feedback from clients.

5. Ensure that all requests/feedbacks received adhere to service SOP and that support request tickets are closed on a timely manner

6. Participate in the research and evaluation of evolving new technology such as IoTs devices and tools, etc. that may be relevant to our core product and service delivery

Key Requirements

- Passionate in technology and Internet of Things / gadgets

- Good customer service attitude

- Understand key business function and operation is essential

- Good team player with a positive attitude towards problem solving

- Good IT fundation shall be an advantage but not mandatory

- Class 3A/3 driving license or possess own means of transport

- Fresh graduate may apply (On the job training)