Benefits:

• Basic Salary up to $5,500 with yearly increment based on performance.
• 5 days work week (Monday to Friday 9am to 6pm)

Job Description:

This is a full time role for an Account Manager located in Venture Dr. Our client is a corporate solutions service provider in Singapore. You will oversee the workflow and performance of the accounting team, ensuring accurate and timely preparation of financial statements, including profit and loss, balance sheet, and cash flow statements. They will be responsible for filing taxes, regulatory submissions, and financial reports in a timely manner. Acting as a key point of contact for clients, the manager will provide exceptional service and resolve any issues or inquiries. Mentoring and developing team members is essential to foster high performance and growth. The role also includes ensuring compliance with accounting standards and company policies, as well as liaising with auditors, tax agents, and other external parties.

Qualifications:

• Degree in Accountancy, ACCA, or equivalent and/ or 'CPA Singapore' preferred.
• Minimum of 5 years’ relevant experience.

Responsibilities:

• Develop and submit the BEP as required.
• Coordinate and manage BIM-related tasks with stakeholders and interfacing contracts.
• Regularly update and report BIM progress to the SO.
• Oversee and manage PBC within the contract.
• Collaborate with PBM and PBC of interfacing contracts.
• Identify and resolve BIM-related issues in the project.
• Manage project delivery, digital solutions, and innovations.
• Implement and optimize processes for BIM/VDC/IDD.
• Ensure compliance with information exchange requirements across contracts.
• Oversee compliance with PIR and LTAEIR across the project.
• Manage protocols for BIM information exchange among stakeholders.
• Provide digital solutions training to assist the SO with reviews.
• Oversee and maintain BIM hardware and software throughout the project.
• Coordinate and manage ICE meetings, ensuring objectives are met.
• Participate actively in ICE meetings to achieve desired outcomes.
• Manage and perform checks on BIM deliverables to identify discrepancies.
• Ensure PIM and AIM compliance with PIR, LTAEIR, LOIN, and regulations.
• Rectify geo-coordinate misalignment issues in PIM and AIM before submission.
• Verify and address issues in federated PIM and AIM with interfacing contracts.
• Set up, maintain, and manage CDE, BIM hardware, software, and templates.
• Implement cybersecurity measures for the Contractor’s CDE platform.
• Conduct regular clash detection analysis for PIM, AIM, and CCSM.
• Track and resolve design and construction conflicts within CCSM deliverables.

Requirements:

• Minimum Diploma in Civil or equivalents.
• Minimum 5 years of experience in design, construction, or IDD project management.
• At least 3 years of experience as a Project BIM Coordinator on large-scale or infrastructure projects.
• Certified in BIM (Specialist Diploma) or Digital Delivery Specialist (DDM Tier 2).
• Knowledge of 4D/5D software and coordination tools like Navisworks Manage, Autodesk Construction Cloud/BIM360 is preferred.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Purpose

· Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs.

· Drive the strategic design and change of any KPIs where needed

Differentiator

· Subject matter expert and strategist who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results and strategy with minimal supervision

· Problems faced are difficult and complex and need strategic vision to design the best way forward

Main Responsibilities

· Drive Operations process and performance improvement plans with in-depth analysis and potential solution proposals as well as strategic vision to meet KPIs as well as productivity and data quality goals

· Drive the impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements and operational strategic vision

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global senior management

· Formulate innovative business and technical solutions within a strategic framework to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Drive best practices to identified key risk areas and resolve them

· Support the design the Global landscape and strategy for operational topics within Oceanfreight

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF senior managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and Regional CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose, goals and strategy behind projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Individual contributor who may manage some employees

· Directs the work of country level professionals and (senior) manages process and programs affecting country operational productivity and contribute direct to their bottom line

· Coach and review the work of country level professionals and operators

Required Skills

Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience

Site managers are required to keep within the timescale and budget of a project, and manage any delays or problems encountered on-site during a construction project. Also involved in the role is the managing of quality control, health and safety checks and the inspection of work carried out.

Responsibilities

Oversee the construction of projects and monitor activities at worksites.

Manage general workers, ensure health and safety codes are observed, and that work is completed to schedule.

Materials, resources, and equipment planning, liaise with subcontractors, vendors and performing other administrative tasks

Responsible to lead, manage, train and mentor the general workers, prioritize and delegate responsibilities, and interact with the Supervisors, Engineers, and Project Manager to ensure the construction jobs are completed efficiently, accurately and on-time.

Responsible for overseeing and coordinating all activities on a construction site to ensure the successful completion of projects. Ensuring the project is completed on time, within budget, and in compliance with safety and quality standards.

Key Activities

Site Supervision:

Managing and supervising all activities on the construction site, including coordinating with subcontractors, monitoring progress, and ensuring adherence to project schedules and specifications. You will oversee construction activities, conduct regular site inspections, and address any issues or concerns that arise.

Health and Safety Compliance:

Ensuring compliance with health and safety regulations and promoting a safe working environment on the construction site. This involves conducting safety inspections, implementing safety protocols, and addressing any safety issues promptly. You will also be responsible for maintaining proper documentation and records related to safety procedures and incidents.

Quality Control:

Monitoring and enforcing quality standards to ensure that construction work meets the required specifications and industry standards. You will conduct inspections, review construction plans, and address any quality concerns or deficiencies identified during the construction process.

Resource Management:

Managing and optimizing the use of resources, including labor, equipment, and materials, to ensure efficient project execution. This involves coordinating with suppliers, monitoring resource availability, and ensuring timely delivery of materials and equipment to the construction site.

Budget and Cost Control:

Monitoring project costs, including labor, materials, and equipment expenses, and ensuring adherence to the approved budget. You will work closely with the project team to identify cost-saving opportunities, manage change orders, and address any budget variances.

Communication and Reporting:

Facilitating effective communication among project stakeholders, including contractors, subcontractors, and clients. You will provide regular progress updates, prepare reports on project status, and address any concerns or issues raised by stakeholders.

Risk Management:

Identifying and assessing potential risks and developing strategies to mitigate them. This involves conducting risk assessments, implementing risk management plans, and addressing any unforeseen issues or challenges that may arise during the construction process.

Documentation and Record Keeping:

Maintaining accurate and up-to-date project documentation, including drawings, specifications, permits, and contracts. You will also keep records of project milestones, change orders, and any other relevant documentation to ensure proper project documentation and compliance.

Team Leadership and Development:

Providing leadership and guidance to the construction site team, including subcontractors and workers. You will motivate and inspire the team, resolve conflicts, and promote a positive and productive work environment. Additionally, you may identify training and development needs and provide opportunities for skill enhancement.

Requirements

· Polytechnics Diploma In Engineering or related discipline.

. At least 2-4 years of relevant working experience

· Effective communication and organizational skills

· Maintain a positive attitude and focus on client satisfaction in a fast-paced environment.

SAP BASIS PM

Job Summary:

We are looking for an experienced SAP BASIS Project Manager to lead SAP technical projects and manage day-to-day BASIS operations. You will be responsible for SAP system upgrades, implementations, and performance tuning, ensuring optimal system performance.

Key Responsibilities:

• Manage SAP BASIS projects (upgrades, migrations, implementations).
• Oversee SAP system installation, configuration, and troubleshooting.
• Collaborate with stakeholders and ensure timely project delivery.

Requirements:

• 7+ years of SAP BASIS experience and 3+ years in project management.
• Strong knowledge of SAP ECC, S/4HANA, and cloud environments (AWS, Azure).
• Excellent communication and leadership skills

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

Responsibilities:

• Establish strong rapport with customers through effective communications and problem resolution
• Liaison with various support departments (Accounts & Finance, Air & Sea Operations and Sales) to process daily schedule of incoming and outgoing stock or 3rd party
• Liaison with customers on transport arrangement for goods delivery and generate delivery orders
• Arrange for import and export shipments (if any)
• Generate daily inventory report for checking
• Generate monthly customers’ inventory report for customers’ verifications
• Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse; to rectify the problem should any discrepancies occur
• Support all administrative issues, ie billing, monthly report, verification of Supplier’s invoices
• Perform other ad-hoc projects or duties as and when required

Requirements:

• Diploma in Logistics Management / Supply Chain / Business Administration
• Minimum 2 years of related working experience
• Able to work in a multi-cultural environment and with people of all levels
• Meticulous and possess positive attitude
• Good sense of urgency
• Good verbal and written communication skills in English
• Flexible and adaptable
• Proficient in computer skills - MS Word, Power Point, Excel

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Manage commercial and contractual activities within the project efficiently and effectively
• Providing feedback from the field related to competition, distribution channels, suppliers and products.
• Position self as a resource and leader for the overall development of the organization
• Responsible for project planning, resource allocation, budget, steering committee leadership and project team organizational structure management
• Identify areas of risk and methods of mitigation for projects.
• Assist in managing contractual and commercial disputes
• Participates in project budget reviews and provide advice when required.
• Prepare and monitor project cost budget, cash-flow cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Perform contracts administration including quotation, cost accounting, tenders and contract documentation
• Provide advice and information to projects on contractual and commercial matters
• Perform all duties in accordance with CCCC polices, processes, systems, reporting and procedures.

Requirements

• Relevant tertiary qualifications and minimum of ten years of experience in contracts management
• Strong organizational skills including attention to detail and methodical approach to work
• Excellent written, communication and negotiation skills
• Ability to analyze contractual and legal issues and provide solutions using appropriate problem-solving techniques
• Proficient and competent in MS Office applications, particularly in Excel.
• 5.5 days work week
• Willing to work in Construction Site

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

Position Overview

Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.

We are looking for a dynamic member to join the School and Professional department as E-Instructional Designer. You will draw on unparalleled access to the multi-disciplinary expertise of the Science Centre Exhibitions and Programmes. The job will include developing online programmes for informal learning in Science/STEM, developing programmes together with the Science Centre’s team of educators and playing a key role in inspiring students locally and globally.

Essential Job Functions

As an E-Instructional Designer, you will define, evaluate, and implement overall solution components for e-learning (LMS), including student profiling, personalized content delivery and portfolio building by using various e-learning tools including SCORM, interactives, peer reviews etc as appropriate.

You will need to embrace different styles of training techniques, including e-learning, videos, tutorials, and resource guides.

You will engage Science Centre’s exhibition and education teams to find verticals in Physical Sciences, Nature Sciences, STEM, “Just in time Science” and other areas such as STEAM and STREAM.

You will find adventurous ways to excite and engage learners across digital learning, enabling technologies, social media, gamification, mobile, VR, 3D, and other modes of learning.

You will work with technical team, both with users of various roles (student/teacher/manager/admin) as well as technical stability tests ensure deployed online courses to are suitable for target audience. You will produce instructional guides for navigating and for grading and ensure the course content brings about demonstrable learning outcome.

You will process reports and feedback on various aspects of the online learning platform and its use and evaluate the effectiveness of the e-learning curriculum and resources.

Successful candidates will also be placed on ground and visitor interaction duty that will include occasional evening and weekend work.

Requirements

The candidate must possess minimum 1 to 3 years of working experience in Instructional Design and in developing and delivery of online courseware and in working with LMS environment.

He/she must have extensive experience in developing creative and engaging training/content designing and development of learning content, methodologies, and delivery methods for online and in person (onsite). He/she should have knowledge of Web Services, APIs, Relational Databases and Basic Programming and be familiar with online training curriculum and solutions. Experience in one or more of the following – Articulate 360, Rise, technical aspects or previously served as a system administrator role of Moodle LMS, Javascript, APIs, Data analytics will be an advantage.

The candidate needs to be a hands-on person, who is comfortable with both in-house development as well as working with external partners and vendors on content development and delivery. A background in Science is essential. Experience in working in Agile product development environment is preferred.

The ideal candidate must be confident and an engaging facilitator and communicator, being totally comfortable in front of both small and large audiences. He/she must possess strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done. In addition, he/she must be detail oriented, a team player with an outgoing personality and good communication, presentation, influencing and collaboration skill.

Shortlisted candidates will be notified to submit a written assignment.

Position Overview

Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.

Join the Exhibitions team and create memorable experience as an Assistant Experience Engineer.

Essential Job Functions

As an Assistant Experience Engineer, you play a pivotal role in developing exhibits and experience, ensuring they operate at the highest level for the enjoyable experience for our guests. Your responsibilities include the following:

- Exhibit checks, reporting, troubleshooting and maintenance of exhibits/exhibitions

- Carry out periodic image back-ups of our exhibits, maintaining the exhibition network and administration of the team’s knowledge management database (storage FTP server)

- Set-up and takedown of Exhibitions

- Exhibit Ideation and Prototyping

- Work on Exhibit Specifications (including providing technical advice for development projects)

Requirements

Knowledge and work experience in the following areas will be an advantage.

Diploma in Industrial Design/Product Design

· Machining, mechanical assembly works, electrical and electronic systems, digital prototyping using CAD (computer-aided Design) software.

· Rapid prototyping, addictive and subtractive fabrication of spare parts and components for exhibits, exhibit housing and experiences.

· Operating woodworking machines such as, the bench saw, planer, routers and stand drill.

· Wood/plastics fabrication works

Diploma in Information Technology or equivalent

· Familiarity with troubleshooting basic computer hardware faults, diagnose software issues within an exhibit and resolve them

Other Skills/Abilities

Having a strong interest in taking apart or fixing things, coupled with the ability to handle basic equipment and tools useful in carrying out the duties within the galleries.

We value qualities such as professionalism, initiative, and quality service in all aspects of interaction with both internal and external customers, collaborative and enthusiastic about learning and acquiring new skills.

Shift Requirements

Rotating 5-day work shifts is a requirement, while duties on weekends and public holidays will be scheduled as and when required.

Only shortlisted candidates will be notified.

Position Overview

Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in Science & Technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.

We are seeking a dynamic individual to join the Exhibitions department as a Lead Exhibition Imagineer. The successful candidate will be responsible for developing content for Permanent and Temporary Exhibitions, delivering meaningful, interactive, and engaging experiences for Science Centre’s visitors. By integrating creativity and innovative technological advancements, the Imagineer will create distinctive experiential storytelling of Science within our exhibition galleries.

Essential Job Functions

As the lead Exhibition Imagineer, you will be tasked with conducting research and development in Science and Social Science Content for exhibition experience. Additionally, you will oversee project management, script development, and education programmes in collaboration with our Education Programmes Division.

Requirements

The ideal candidate should possess a strong knowledge of Science, preferably holding a degree in Physics or equivalent, and have 5 to 8 years of experience in exhibit development at a Science Centre or Science Museum.

The candidate should be passionate about communicating science, with excellent people, negotiation, and problem-solving skills. You must be able to collaborate with a multidisciplinary team, comprising both internal and external parties, throughout the project development process.

The candidate must demonstrate the ability to translate concepts into experiences and lead ideation from inception. They should be self-driven and creative, with strong organisational and communication skills, as well as a good aesthetic sense.

Knowledge in Design, Educational Technology, User Experience, and User Interface is advantageous. Above all, the candidate must be able to map out the narrative and flow of an exhibition topic to create an exciting and compelling experience.

Only shortlisted candidates will be notified.

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Responsible for managing our International Shipping Integration, which include various global sites including Canada, Europe, and Japan

Responsible for F135 logistics global support

Responsible for the overall implementation for the Japan Logistics Center

Engage in contract negotiations with logistics suppliers and sub-contractors

Responsible for completing projects on time and in coordination with the outsourced supplier

Responsible for the coordination of cross functional team members and required project materials

The individual will be required to identify lead-time constraints, and take corrective action to remedy any issues with project delivery

Participate in cross functional team projects to provide management with actionable data

Evaluate data to ensure the proper strategy is formulated and any risks are identified

Act as the primary contact for IT and ITC

Job Description: The Admin and Operations Executive – Cleaning will play a vital role in supporting the Cleaning Manager in the administrative and operational aspects of our cleaning social enterprise. You will assist in coordinating day-to-day operations, ensuring smooth workflow, and contributing to the overall efficiency of the cleaning team.
Key Responsibilities:
1.
Administrative Support: Provide administrative assistance to the Cleaning Manager, including handling correspondence, maintaining records, and organizing documentation.
2.
Operational Coordination: Assist in coordinating scheduling, manpower deployment, and resource allocation to optimize cleaning services delivery.
3.
Client Communication: Liaise with clients to gather requirements, address inquiries, and facilitate service arrangements in collaboration with Cleaning sales and marketing.
4.
Data Management: Maintain accurate and up-to-date records of cleaning activities, client interactions, and operational metrics for reporting and analysis purposes.
5.
Procurement and Inventory Control: Manage procurement processes, maintain inventory levels of cleaning supplies and equipment, and coordinate with suppliers to ensure timely delivery.
6.
Training Support: Coordinate training sessions and workshops for the cleaning team, including scheduling, logistics arrangements, and participant communication.

Requirements:
1.
Previous experience in administrative support roles.
2.
Strong organizational abilities with attention to detail and the ability to manage multiple tasks concurrently.
3.
Good verbal and written communication skills, with the ability to interact professionally with internal and external stakeholders.
4.
Able to work collaboratively with diverse teams, demonstrate initiative, and contribute to a positive work environment.
5.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software is desirable.

xSQUARE is a Singapore based startup founded in 2018 as a subsidiary of the Goldbell Group. xSQUARE is optimizing and reshaping the warehousing scene by developing a suite of proprietary autonomous technologies for automated warehouse systems including AGVs, Command & Control, supply chain optimization. We are developing the best and smartest automation and robotic technologies for our customers.

Responsibilities

• Manage daily operation activities in workshop & customer services and traffic teams
• Ensure accountability and integrity operational readiness of workshop and traffic teams
• Develop all necessary policies and procedures to ensure the workshop & traffic operation are effectively maintained to ensure maximum efficiency
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labour turnover and efficient operation
• To ensure all works are carried out in accordance with the safety and housekeeping requirements set by the company
• Provide the point of escalation for team for any operational issues
• Preparation of reports on performance, budget and expenditure
• Plan and achieve financial budget and key performance indicators
• Ad hoc duties as assigned by Supervisors

Requirements

• Academic qualification: Diploma in Engineering & equivalent.
• Competent in English (verbal & written) & spoken Mandarin (to liaise with Mandarin speaking stakeholders/technicians/clients)
• Competent in corporate presentation
• Possess strong analytical & technical knowledge
• Prior working experience in managing daily workshop for at least 2 years
• Valid Class 3 Driving License

Responsibilities:

• Provide administrative support to the sales team, including managing client enquiries (local and overseas) and processing sales orders.
• Prepare quotations, proposals, contracts and other relevant documents.
• Coordinate with clients and other departments, such as service operations and logistics to facilitate the product/service delivery.
• Assist with preparation of Delivery Orders, Proforma Invoices (only when required)
• Maintain prompt and accurate records

Pre-Requisities:

• Prior experience in a sales support, client servicing or administrative role
• Able to prioritise tasks, follow up on pending matters etc
• Excellent communication and interpersonal skills; able to liaise effectively with clients including Greater China
• Proficient in using MS Word and MS Excel in particular
• A team player with a positive attitude and a willingness to learn and grow

We thank you for your interest and regret that only shortlisted applicants will be notified.

Position is open to Singaporeans only.

Customer Service Oversight:

• Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
• Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
• Performance Metrics:
• Establish and monitor key performance indicators (KPIs) for customer service activities.
• Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
• Customer Relationship Management (CRM):
• Manage the CRM system to track customer interactions, sales, and support activities.
• Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
• Communication:
• Act as a liaison between customers and other departments to resolve issues and improve overall service.
• Develop and distribute regular customer service reports to senior management.
• 
  
• Logistics Systems Management:
• Logistics Operations:
• Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
• Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
• System Implementation and Management:
• Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
• Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
• Supply Chain Coordination:
• Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
• Negotiate contracts and agreements to secure the best terms and conditions for the company.
• Continuous Improvement:
• Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
• Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
• Reporting and Analysis:
• Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
• Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Job Scope

Data Entry (for Sales Invoices) + Printing Invoices + Check Pricelist

Time: Monday to Saturday 8.30am - 6pm (5 day work)

Duration - 3 months (to start Immediately)

Location: 23 Chin Bee Ave

Prefer stay near by, Only Singaporen or PR

Prefer able to speak & Write: English and Chinese

No work permit holder is allowance

Benefits Summary:

• Attractive remuneration, great perks, and performance incentives
• Premium workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Easy to locate area with direct access to public transport
• Be coached and mentored by experts in your field

Job Description:

• Provide daily administrative support.
• Coordinate and liaise closely with internal and external parties to arrange appointments, ensuring timely responses to customers.
• Update and maintain the customer database to ensure data accuracy and timeliness.
• Maintain accurate records of customer interactions and transactions.
• Sort and organize customer data to facilitate effective analysis and reporting.
• Perform administrative tasks as needed, including data entry and filing.
• Assist in event preparation and coordination.
• Perform other ad hoc duties as assigned.

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*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

· Achieve growth and hit sales targets

· Participate in the development of company sales strategy

· Identification and development of new customer

· Conduct regular visit to customer.

· Willing work in site for maintenance of heat transfer equipment

· Good command of written and spoken in English.

· Prepare weekly sales activity report & quotation logs

The Customer Service Executive is responsible and accountable for (but not limited to) the following:-

* Handling of all customer's (master/manager/owner or third party) invoicing process.

* Maintain system integrity regarding supply orders

* Financial responsibilities - Review and resolve customer/supplier invoice discrepancies

* Exercise responsibility for accurate and timely performance of all activities

* Assist in managing weekly order status reporting

* Provide administrative support for the Manager

* Fresh Graduates are welcome to apply