SUMMARY:

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received

Responsibilities:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
• Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements:

• Diploma in IT-related fields
• Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.
• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support

Core Rotating 8.5hr staggered

• Monday to Friday: 8.5hrs
  1. Day Shift: 01.00PM – 10.30PM, with dinner break
  2. Night Shift: 10.30PM – 08.00AM with night snack/supper break

KYO KOHEE is looking for individuals who have the love of sharing daily conversation, experience, and connecting with people. We are seeking a positive individual, a leader with good teamwork and sociable attitude. If this sounds like you, we want you to be part of our team.

Applicants for the Service Crew position should have a deep passion for customer service, embodied with people-first attitude, excellent communication and problem-solving skills, friendly and empathetic.

Job Responsibilities :

Essential job functions include but are not limited to the following:

• Provide excellent customer service, addressing any inquiries or concerns promptly.
• Greet and welcome customers with a friendly demeanor.
• Responsible for the day-to-day operations serving food & beverages
• Collaborate with team members to ensure smooth operations during peak hours.
• Follows operational policies and procedures
• Maintain cleanliness and organization of the dining area, counters, and equipment.
• Anticipates customer and store needs by continuously assessing the environment and customers for cues
• Maintains regular and punctual attendance
• Contributes to a positive team environment
• Any other duties that may be assigned

Requirements :

• Able to commit at least 3 days (weekdays only).
• Good working attitude, with a strong sense of ethics and responsibility.
• Initiative to take on tasks proactively and a mindset geared toward problem-solving.
• Previous experience in a customer service or food and beverage role is a plus, but not mandatory.
• Strong communication and interpersonal skills.
• Able to communicate well with a diverse group of people in spoken English.
• Ability to work in a fast-paced environment and handle multiple tasks.
• A passion for food and customer service.

Please submit a detailed resume with photo including:

• Personal details and contact information
• All relevant and past work experience with references
• Last drawn salary and expected salary
• Date of availability

• Location: Clementi
• Working days: 5 days (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm | Weekend: 8.45am to 6.15/7.15pm
• Salary: $3,500 - $4,200

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)
3. Retail sales experience is not mandatory

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Overall job objectives

This position is responsible to:

• Collaborate with stakeholders within R&D PV QA, as well as outside of R&D PV QA, such as procurement, finance, legal (as applicable), R&D, Clinical Safety and Pharmacovigilance (CSPV), Medical Affairs, Market Access, Non-clinical Research, and IT to ensure consistent implementation of the GxP vendor quality program across Daiichi Sankyo group companies.
• Continuously assess existing practices and identify areas that need refinement and/or areas to archive a fit-for-purpose GxP vendor quality program in the Daiichi Sankyo group.
• Ensure that GxP vendor qualification status is current, periodically review the risk category of all existing GxP vendors, and prioritize them to be included in the Master Audit Schedule for the subsequent fiscal year.
• Collaborate with stakeholders within R&D PV QA, Legal, and business functions to ensure QA agreements are established for all critical GxP vendors.

Core responsibilities

• Vendor Qualification and Management
• Lead the qualification process for new GxP vendors, including Contract Research Organizations (CROs), Clinical Laboratories, GLP Laboratories, GxP IT computerized system/software vendors, Pharmacovigilance (PV) third parties, etc.
• Conduct risk-based assessments and evaluations of vendors to ensure compliance with regulatory requirements and internal company standards.
• Manage the approved global vendor list and ensure all vendors are qualified, approved, and monitored according to company policies.
• Vendor Audit and Inspection Support:
• Provide input from an audit focus area perspective to Audit & Compliance during the vendor audit planning stage.
• Act as a Subject Matter Expert (SME) for vendor quality and provide support to the inspection management team before, during, and after the audit and regulatory inspection.
• Compliance and Documentation
• Develop and maintain vendor-related quality agreements, ensuring clear roles and responsibilities for GxP compliance are established.
• Ensure proper documentation of all vendor quality activities, including qualification records, and risk assessments.
• Monitor vendor quality performance through Key Performance Indicators (KPIs) and Quality Metrics, providing regular reports to senior management.
• Cross-Functional Collaboration
• Collaborate with internal stakeholders, including business functions, procurement and legal to align on vendor quality requirement.
• Support the resolution of vendor-related issues that impact quality, data integrity and scientific integrity, timelines or compliance.
• Continuous Improvement
• Lead continuous improvement initiatives related to vendor quality management processes.
• Stay current with industry best practices, regulatory changes, and trends in GxP compliance, and implement changes to maintain an industry-leading vendor quality program.

Duration: 1 year

Location: Central

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 6pm

Responsibilities:

• Analysing and interpreting SFC data to address lines of inquiry that inform policy and business planning, and identify opportunities for process improvement;
• Visualising the findings, present and communicate the insights and recommendations to stakeholders in a clear and concise manner; and
• Supporting SFC operations which includes industry engagement, partnership development and appeal management.

Requirements:

• Tertiary qualifications
• Minimum 3 years of experience in a similar role
• Experience with Microsoft Excel and visualisation tools such as Tableau, Redshift

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Learn More Service Crew

Location: Beach Rd, Bugis

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Salary : $ 2,000 - $ 2,300

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

As the Service Delivery Manager, you will be responsible for ensuring seamless service delivery while building and maintaining strong client relationships and ensuring the business delivers a high-quality customer experience. Your focus will need to include service delivery management, customer success, as well as internal and external relationship management ensuring client SLAs are met, satisfaction levels are high, opportunities for growth are realised and contract renewals are achieved

Role and Responsibilities

The Service Delivery and Manager main areas of focus are provided below as a guide:

Service Delivery Management:

· Build strong relationships across the business to maintain high levels of customer satisfaction.

· Owner of the escalation process the Service Delivery and Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review.

· Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.

· Challenge and assist the Operations Team in pursuit of high quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated teams and systems.

· Arrange, drive and direct internal and customer service review meetings covering performance, service improvements, quality and processes.

· Manage the SIP process for all customers ensuring it is kept up to date and all parties understand their obligations.

· Champion service and support in projects and developing a strong understanding of all projects ensuring service impact is minimised and agreed across all teams.

· Responsible to understanding and ensuring all customer’s service management statements of work are fulfilled as per the contractual obligations.

· Ensure all contractual obligations are being met and keep appropriate records.

· Ensuring all customer manuals (OSMs etc) are kept up to date by the Operations team.

The Knowledge, Experience and Qualifications required

· ITIL qualified.

· Excellent customer facing/customer service skills.

· Excellent written and verbal communication skills.

· Customer Centric, experience of working with multiple customers.

· Chairing and reporting service reviews for clients.

· Delivering against Service Level Agreements, customer commitments and Service Improvement Programmes.

· Service Management or Support in a diverse environment of incident management, escalation procedures and related disciplines.

· Transitioning of projects in and out of service teams.

· Experience managing Service Delivery across the end user support services (Service Desk, Infrastructure, Networking etc).

· Experienced Service Management professional.

· Experience of managing 3rd parties and 3rd party delivered services.

· Able to work under pressure and meet deadlines.

· Able to demonstrate a high degree of flexibility including out of hours working.

· Excellent organisational skills.

· Able to manage sensitive and sometimes confidential information.

· Self-motivation and able to take responsibility.

· Able to manage and prioritise and tasks and time efficiently.

Customer Success Management:

· Work with the Service Design team to help define and implement customer success strategies, ensuring customer retention and satisfaction, and advocacy.

· Create and manage customer success plans tailored to individual client needs and goals.

· Monitor client health scores and proactively address potential issues working with the relevant teams to ensure speedy resolution.

Client Relationship Management:

· Be an ambassador for Panoptics, working across the client base to provide effective communication on IT matters and build relationships to ensure effective dialogue.

· Maintain regular client contact outside of formal reviews, managing escalations and expectations particularly when they are unrealistic and/or challenging.

· Identify and capitalise on opportunities for up-selling and cross-selling additional services bringing in the relevant teams and/or colleagues to assist or to handover to.

Responsibilities:

• Responsible for the customer care and overall sales support for the assigned markets
• Preparing quotations and control margins and controlling the sales performance
• Creation of sales related evaluations in accordance with the sales manager/analyze markets/check market trends
• Assisting the sales manager and the customers while implementing marketing instruments in consultation with the marketing department in the headquarters
• Support of the sales manager, general manager for upcoming business trip/join or individually travel to markets
• Backup for shipping logistic (eg. documentation).

Requirement:

• Minimum Diploma with at least 1 to 2 years’ experience in similar capacity
• Proficient in SAP or Navision
• Proactive and independent
• Well-versed in Microsoft Office (Word, Excel, PowerPoint, Outlook etc)
• Possess strong communication & coordination skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Summary

This position is responsible for the entire credit granting process, bill collection, including the consistent application of a credit policy. Conducts periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Job Responsibilities

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statements are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

· Monitor and pursue collection of overdue accounts.

· Review city ledger daily for correct postings of charges and take corrective action where necessary.

· Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.

· Respond to and resolve account queries in conjunction with accounts receivable.

· Review provision, write-offs and other adjustments immediately prior to month end.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.

· Attend Credit Managers meetings to keep up to date knowledge of credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office:

· Liaise between the Finance Department and the Front Office.

· Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

· Review the Advance Deposit ledger to ensure all the balances are either current or for future date.

· Inform the Front Office Manager of any deviations from policy by Duty Managers, or Front Office Agents that may come to his/ her attention.

· Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

Commercial Responsibilities

· To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and Individuals.

Job Description & Requirements

Min 2 yrs. of SD agent working experience

Good Laptop/Desktop troubleshooting skillsets

Excellence customer handling skills

Excellence communication skills

Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

• Company: Freight Forwarding MNC (Japanese MNC)
• Location: Expo (Nearest MRT Station)
• Position: Senior Sales Executive or Assistant Manager (Japanese Speaking) (Job ID: 19350)
• Benefits: Car Allowance + Commission incentive

Job Description:

Our client, one of the largest Japanese logistic companies, has started looking for a Japanese speaking Sales Executive who can work at Changi area.

• Creating development plans and forecasting sales targets and growth projections.
• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.
• Implement and develop sales activities in the responsible sales area under the leadership.
• Identifying market opportunities through meetings, networking, and other channels.
• Meet/Exceed the sales task, complete the responsible task independently.
• Maintain the existing customer, establish the detailed customer files.
• Be an AR controller according to the account period required by company.
• Specific requirement activities
• To visit the customer site or conduct video conference regularly to share the market update, to do the QBR/MBR in order to maintain the existing customer.　
• To perform sales call to new/potential customers which are raised on target list given.
• To do market investigation, research, list up the New/Potential customers.
• To propose the solution to overcome and obtain new business & share-up business both Air, Ocean, and Cross border trucking.
• To report whatever irregularities to a direct superior in a timely manner.
• To do trouble shooting if something irregularity happen. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.
• To settle the outstanding account receivable based on the terms and conditions given.
• To manage the RFQ (Spot, Monthly, 3 months, Annual) with RFQ team and to do the rate proposal to customers both Air and Ocean business.
• To perform to share the market information proactively to the existing customers and target customers.
• To input the sales progress in CRM system based on the specific days by timeline.
• To expand Singapore export/import business both Air and Ocean. And also, sometimes to manage 3rd party business (offshore business) as well to secure and expand business if the business owner is Singapore customer.
• To communicate with our overseas offices to share each sales status and work closely with them in order to get closer the business.
• To create the sales report by timeline monthly basis.

Job Requirements:

• Diploma / Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.
• Excellent written and verbal communication skills．
• Able to converse in Japanese to negotiate with Japanese speaking client for the commercial and operational terms and conditions.
• 1-2 experience in Freight Forwarder company.

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

About the job:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
• Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

About you:

• Min Diploma in IT-related fields
• Min 1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

Others:

• Monday - Friday rotating 8.5 shifts.
• Shift allowance
• This position required to do project clearance.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Singapore Based (Tanjong Pagar)
• 5 Days (Based on Roster)
• Salary: $3,000-$3,500
• 2 years of relevant experience; Assist the Front Office Manager and Assistant Front Office Manager.
• Career Progression Opportunities

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

AWS Managed Services (AMS) is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full life-cycle services to provision, run, and support your infrastructure.

We are looking for someone that is at the forefront of transformational technology and has experience assisting enterprise customers take advantage of a growing set of AWS services and features to run their mission-critical applications. The Senior Technical Delivery Manager Role is engaged with the client account level and is a trusted advisor; providing a forward-looking strategy while clearly outlining the investment and multi-step go-to-market plan necessary to help AMS customers onboard to AMS, and lead the changes to IT strategy, policies, processes, people, governance and partnerships. The successful candidate will be working closely with other AWS teams to ensure that all changes to a customer’s environments are smoothly carried out while meeting customer requirements to onboard to AMS.

Key job responsibilities
The ideal candidate must possess customer presentation skills that enable you to represent AWS well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available in the AWS cloud. You will be surrounded by people who are passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:

· Earn a Trusted Client Advisory relationship with our clients and team.
· Work with customers to provide visibility and guidance around their AWS Services account through regular Operational Service Reviews and Reporting.
· Work with application owners to develop and standardize test, upgrade, and release management processes.
· Engage with Director and C-Level executives to understand business needs.
· Go “toe to toe” with customer technical stakeholders on most issues.
· Be the voice of the customer and work with internal AWS resources to ensure that the customer’s requirements are met.
· Raise internal awareness of customer impacting bugs and/or issues, and drive the appropriate prioritization for fixes and/or responses.
· Champion and advocate for customer requirements within AWS (e.g. feature requests).
· Participate in customer requested meetings (onsite or via phone).
· Triage technical issues.
· Provide oversight of escalation, prioritization, and drive customer communication during critical events.
· Developing and promoting governance models supporting the consistent use of cloud technologies aligned to institutional strategies and policies.
· Understanding customer business drivers and strategies, architectures, cloud adoption roadmaps, operating models, KPI, to measure and monitor benefits realization.
· Analyzing application portfolios, identifying dependencies & common infrastructure platform components, and assessing migration feasibility.
· Be available outside of business hours to help coordinate handling of urgent issues as needed.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• A Bachelor’s Degree or relevant experience
• 10+ years of Transition Management, IT Consulting, or IT Delivery experience working in a customer facing role with a high level of accountability.
• 10+ years of experience in a customer facing delivery role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider.
• Hands on experience leading large-scale Cloud based IT transformation projects

Preferred qualifications

• Strong organizational and project management skills with an ability to manage numerous, competing demands from internal and external stakeholders and customers.
• Excellent written and oral English communication skills to successfully engage with customers and colleagues. This role will require the creation of content such as whitepapers, presentations, project plans and other written deliverables.
• Technical Program or Project Management experience
• Experience with creating and executing Operations Integration (OI) projects as part of a larger transformation
• Possess AWS Certifications

Job Description:

• Full spectrum of account functions
• Timely and accurate preparation and analysis of financial and management account
• Supervise and monitor financial reporting, tax planning, budgeting, forecast, cash flow management and cost-saving controls.
• Demonstrate strong understanding and up-to-date knowledge of market trend, best financial & accounting practices, taxation requirement and local regulations.
• Responsible for the consolidation and management reporting function, in accordance with the MAS requirements
• Involve in compliance control and risk management activities
• Liaising with external auditors, company secretary, and tax agents
• Assist in corporate secretarial matters
• Assist in the implementation of financial policies and system
• Support forecasting and budgeting exercise, monitor actual performance against forecast and investigate variances
• Handle any other ad-hoc assignments and projects are assigned

Requirements:

• BSc/BA in Accounting, Finance or relevant field
• At least 6 years’ experience in the financial industry, preferably in securities/broking/asset management
• Strong sense of work commitment and responsibility
• Able to communicate in Chinese to coordinate and communicate with Chinese speaking counterparts
• Ability to work independently and high performance-orientation
• Able to work under pressure and meeting deadlines
• Objective and task oriented

Job Description & Requirements

• increase market & brand awareness
• Develop digital campaigns to increase interaction and engagement on social media platforms to create brand awareness,enhance social media presence and increase enrollment rate of school branches.
• Propose new marketing ideas for reaching out more new potential customers.
• Responsible to take, edit and upload photos and videos to our official social medial platforms.
• Responsible for writing up contents for public release and our official social media platforms.
• Create and manage all social media platforms include: Facebook, Instagram, Website, School Application and advertising campaigns.
• Manage and update company websites and website enquiries.
• Marketing events planning
• Prepare marketing material, brochures & catalogue.
• admintration job(communicate with students and internal staffs)
• Other responsibilities as assigned.

Job Requirements :

• Possess at least a Degree in Marketing / Business Administration or equivalent.
• Understanding of marketing fundamentals and sales operations.
• Able to think out of the box, push the boundaries, creative with curiosity, have an explorative mindset to generate ideas and solve problems.
• Open-minded and willing to accept constructive feedback.
• Social Media posting experience with some content writing is preferred.
• Strong communication and written skills in both English and Mandarin to liaise with English & Mandarin speaking clients.
• Effective interpersonal skills and well-organised.
• A team player and ability to work independently without supervision.
• At least two to three year working experience in related field. Fresh graduates are welcomed to apply.

Job Highlights

· Enjoy flexible working hours.

· Supportive and dynamic team culture.

· Attractive remuneration.

Email:[email protected]

Essential Functions:

• To achieve smooth operations of all own and time charter vessels and provide highest quality to customers.
• Being person in charge for all operational matters on the handled ships.
• Carefully study all terms & conditions of the agreed contracts and taking care that all requirements are being followed and fulfilled.
• Voyage planning (calculating fuel consumption / cargo intake / port rotation / optimal sea route).
• Preparation of voyage orders for the ship.
• Sending agency appointments to the designated agents in the various ports.
• Coordinating cargo intake &bunker requirements together with captain of the ship.
• Appointing weather routing company to help fine-tune optimum sea route.
• Ordering bunkers which to be supplied at the designated port.
• Sending regular updates on ship’s estimated arrival / departure time to required parties (such as charterers, owners, agents).
• Supervising process of issuing freight invoices / paying & collecting hire / laytime calculations).
• Paying port disbursements and supervising finalization process.
• Approving cargo documentation and releasing same to relevant parties.
• Monitoring ship’s performance at sea.
• Arguing performance claims towards clients in case required.
• Data input into softmar and making sure all relevant information is constantly updated.
• Regular monitoring of the profit & loss calculation for each particular voyage.
• Claims handling in coordination with legal department.
• Checking finalized voyages and explaining profits & losses in detail.

Requirements

• Minimum 2 years of relevant working experience
• Reliable track record in shipping industry
• Excellent communication & social skills
• Team player
• Well organized & structured
• Ability to pay attention to detail
• Good verbal & written skills in English
• Able to work under pressure

ABOUT THE SOCIAL GAMING GROUP

Welcome to The Social Gaming Group! The home of Gastro Gaming. The latest tech company to open within the hospitality market. Our focus is about shared happiness. We’re invested in delivering exceptional group experiences alongside fabulous food and an industry leading drinks menu that truly brings people together.

The Social Gaming Group operates two B2C brands Oche and SHUFL - High Tech Darts and Shuffle. There are ten gaming venues today spread around the world - Oslo - Gothenburg - Amsterdam - London - Singapore - Melbourne - Brisbane - Iceland - Dubai - and with more to come.

We have huge ambitions for our brilliant brand offering a variety of new and exciting concepts with exciting international growth plans for the future.

We are now looking for a new General Manager to join us and lead our spectacular venue - Oche Singapore! This venue is of pivotal importance to our brand, so if you are looking for a key role in an environment where you feel valued, supported and empowered read on!

ABOUT OCHE

In October 2018, the world was first introduced to Gastro Gaming at our flagship venue in Oslo, Norway. The purpose was to create a new type of meeting place for friends, families and colleagues, where gaming, social fun, exceptional food and beverages were the cornerstones. We offer our customers the whole social gaming experience.

We pride ourselves on our high-end food and beverage offering from our award-winning chefs, signature cocktails from our legendary mixologists, and the best local craft beers and wine. And let’s not forget our incredible interactive darts technology and game play, making Oche the go-to place for everyone in the know!

THE ROLE

As the new General Manager for Oche Clarke Quay in Singapore you will be fully accountable for all financials, KPI’s and general P&L across your venue. A hands-on role you will oversee the business while developing the managers and team around you. Reporting into the Global Operations Director you will be able to demonstrate a clear understanding of the performance of your site and be responsible for supporting the business, identifying areas for growth and driving sales. You will ensure consistently high results while empowering your team and nurturing the company's culture and values.

ABOUT YOU

As the new General Manager you will be an inspirational leader and someone who cares deeply about the development of your team. You will be proactive in your approach and are always looking at ways to improve. Positive, career focused and inclusive you will be a team player and ready to help with the growth of the business. Self motivated, organised and methodical in your approach you will be a great communicator and have the ability to work both independently and as part of a small team.

SKILLS & QUALIFICATIONS

• Proven experience in a hospitality or retail background. (At least 5 years)
• A proven track record of identifying opportunities to improve margins and KPI’s
• Have a good working understanding of P&L, stock control and labour costs.
• Proficient in the following restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, HR management, record keeping and preparation of reports.
• An understanding of running a multi faceted venue
• Strong leadership and team management skills, with the ability to motivate and inspire staff
• Ability to work independently
• The ability to measure achievements against budgets
• The ability to demonstrate full accountability of a business
• Sound decision and problem solving skills.

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

WHAT CAN WE OFFER YOU?

Not only will you be working with an amazing team this is also a fantastic opportunity to be part of a rapidly expanding business operating in this exciting sector. Backed by an internationally renowned investment group we offer a competitive remuneration package with plenty of opportunity for personal development. We offer generous discount at our growing list of international venues and plenty of incentives.

OUR VALUES

Fun and inclusive. We make The Social Gaming Group the place where people want to walk through the door, both our guests and employees. We have a clear vision that we believe is going to make us the ultimate business to be part of.

OUR PEOPLE

We win as a team. Collaboration is key, and the only games we play are social. We have zero tolerance for unproductive politics.

OUR VISION

We create shared happiness for our guests, franchisees, shareholders, partners, community and employees.

APPLY NOW!

We will be reviewing applications and interviewing on a rolling basis so if this sounds like the role for you don't delay - get your application over to us today!

Job Description

1. Client Acquisition & Business Development

• Develop strategies to attract new corporate clients across the asia region
• Build and expand a portfolio through proactive engagement with prospective clients, leveraging in-depth knowledge of corporate banking products and market insights.

2. Relationship Management

• Serve as the primary contact for existing corporate clients, fostering strong relationships to understand their needs and deliver tailored financial solutions.
• Maintain a comprehensive understanding of clients’ businesses to anticipate requirements and offer relevant banking services and products.
• Conduct regular credit and account reviews to ensure high-quality service and effective client engagement.

3. Financial Structuring & Analysis

• Analyze complex client requirements to design bespoke financing solutions, ensuring alignment with the bank’s credit risk guidelines.
• Develop financing structures that address the specific needs of clients, considering market trends, competitive positioning, and financial soundness.

4. Risk Management

• Perform thorough Know Your Customer (KYC) procedures for all new clients, ensuring compliance before formalizing any business relationship.
• Proactively monitor credit quality of the client portfolio, identifying early signs of credit deterioration and implementing strategies to mitigate risks.
• Conduct ongoing credit assessments to ensure alignment with regulatory standards and the bank’s credit policies

5. Leadership & Team Development

• Guide and support Relationship Managers (RMs) in achieving performance targets, providing mentorship to team members for professional growth.
• Assist in developing career growth pathways for Associates (ARMs) or new team members through structured training, coaching, and performance management.

Job Requirement

1. Minimum of 5-7 years of experience in corporate banking, relationship management, and credit analysis.

2. Prior experience working in China’s banking sector or with China-based clients is essential, with familiarity in cross-border banking and market practices in China.

3. In-depth knowledge of bilateral loans, corporate banking products, and credit risk management principles.

4. Proven ability to drive business growth and manage client relationships across the Asia market.

5. Strong understanding of KYC, AML, and regulatory requirements within the banking sector.

6. Exceptional analytical, organizational, and leadership skills with a client-focused approach.

7. Given that we are a Taiwanese bank; knowledge of mandarin is essential as the role involves preparing email correspondence and periodic reports for overseas branches and HQ in Taiwan

Responsibilities

• Co-ordinate the development and implementation of commercial strategy to drive revenue growth, market expansion and profitability. Ensure alignment of all commercial initiatives with overall company goals and objectives
• Conduct in-depth market research to identify new business opportunities, observe industry trends and analyse the competitive landscape in commodity and financial markets. Use insights to inform strategy and drive commercial success
• Collaborate closely with Marketing and Sales Team to develop and ensure the strategy of each business function is aligned with the commercial and broader organisational objectives
• Plan, co-ordinate with Marketing team and monitor financial performance and ensure resources are allocated effectively to meet targets
• Work closely with internal business functions like product, operations, risk, compliance and technology to support product development, enhancements of system and procedures, and participate in projects that advance the company’s strategic objectives and operational efficiency
• Identify and establish strategic partnerships and alliances that enhance the company’s market position and growth potential together with the parent company
• Prepare and tailor pitch decks and necessary documentation for various external and/or internal stakeholders
• Provide trackers for updates and reports on the progress of strategic initiatives, including financial performance, project status and key milestones
• Work closely with internal and external stakeholders to develop market liquidity programs that drive the growth of our markets
• Co-ordinate and work on strategic financing transaction materials on a need to basis.
• Update and manage our CRM database effectively

Qualifications and Skills

• Bachelor’s degree in Engineering, Finance, Business or a related field
• Minimum 7 years’ experience in business development support role
• Proficient in writing and proofreading text and ensure that messaging resonates with target audience.
• Prior experience in commodities and trading will be preferred
• Strong understanding of financial markets, products and regulatory frameworks is advantageous
• Excellent stakeholder management, ability to work collaboratively in a cross-functional team
• Analytical, highly driven and hungry to make a difference in one’s career

HR Manager
About Sinologistics Overseas, a subsidiary of China Logistics Group:

With the strategic involvement of three key investors, namely China Eastern Airlines, China COSCO Shipping Corporation Ltd, and China Merchants Group, China Logistics Group operates in close coordination to drive its strategic initiatives. China Logistics has a registered capital of 30 billion RMB and a strong presence both domestically and internationally. Its operations span across 30 provinces within China, as well as five continents worldwide. Sinologistics Overseas, a Singapore Company, is its first overseas subsidiary and we are looking for like minded individuals to build and expand the overseas market with us!

About the Job:

We are seeking a skilled and experienced HRG (Human Resources Generalist) to oversee all aspects of human resources functions within the company. The ideal candidate should be knowledgeable in all areas of HR management, including recruitment, employee relations, performance management, training and development, compliance, and HR administration. The HR Manager will play a key role in fostering a positive work environment and supporting the growth and success of our employees and the company as a whole.

Key Responsibilities:

• Talent Acquisition: Full recruitment lifecycle, including job postings, resume screening, interviewing, and selection.
• Organizational Culture: Develop plans or activities to ensure employees are integrated smoothly into the company culture and their roles.
• Employee Relations: Trusted advisor to employees and managers on HR-related issues. Address employee concerns and conflicts in a fair and timely manner.
• Performance Management: Implement performance management processes, including goal setting, evaluations, and feedback sessions.
• Training and Development: Identify training needs and develop training programs to enhance employee skills and knowledge. Coordinate training sessions and workshops.
• Compliance: Ensure compliance with all relevant employment laws and regulations. Maintain up-to-date knowledge of HR best practices and legal requirements.
• HR Administration: Administer employee benefits programs, including enrollment, changes, and terminations. Prepare and maintain HR-related documentation, such as employment contracts, policies, and procedures.

Requirements:

• Degree holder with a strong understanding of HR processes and operations, Professional HR certification
• 5-8 years of work experiences related to Human Resources and logistics industry
• Excellent communication and interpersonal skills
• Demonstrated to be a self-starter and highly motivated, with a proactive approach to problem-solving and a willingness to take initiative
• Have good organizational skills and the ability to handle multiple stakeholders, priorities and timelines simultaneously
• Proven ability to handle sensitive and confidential information with discretion and professionalism
• Well-versed with Singapore’s labour laws and legislations, experience with immigration policies and mobility processes will be added advantage
• Experience in driving process improvement and change initiatives
• Able to collaborate effectively in a cross functional and multi cultural environment
• Proficient in both spoken and written English and Mandarin

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a unique platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Design, planning, implementation of Business China Youth Knowledge (BCYK) programme with reference to the objectives. This includes the programme structure, compulsory and elective modules and certification process.
2. Liaise with content providers to ensure consistency and accuracy in the quality of their work and be the gatekeeper for the contents for both the compulsory modules and the elective modules.
3. Take direct charge of some of the modules such as corporate visits and dialogue sessions with industry experts. This includes liaising with schools to organise and run the events and coordinating with different corporations and organisations and industry experts.
4. Review the programme on a regular basis to make sure that it remains updated and relevant to the times, which includes planning and conducting surveys and checks to improve the quality and effectiveness of the various modules and analysing feedback on various modules.
5. Oversee the production of publicity materials and event collaterals.
6. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organizing conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a selfstarter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canvas, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Location: Pasir Ris
Salary: $3000-$4500
Working Hours: 5 Days Rotating - No night shift

• AM – 7am to 4pm
• PM – 10am to 7pm

Summary

Assist Nurse Manager in providing support and quality care services to clients. Responsible to supervising care staff to ensure physical well-being and safety of clients, including performing of basic nursing care to residents which includes monitoring vital signs, personal hygiene, toileting, feeding and ambulating.

Job Descriptions:

• Assist in supervision of care staff.
• Provide care for clients, attending to medical emergency, medication management and administration etc.
• Ensure compliance to nursing, infection prevention and control, safety requirements and regulations.
• Maintenance of client medical records and medical follow up schedules.
• Provide input to clients’ ICP and ensure ICP is executed.
• Conduct relevant training to staff and health education to clients.
• Responsible for the induction of all grades of new nursing and care staff.
• Ensure incident report is put up and submit to Nurse Manager within stipulated timeline.
• Performs ADLs for residents (e.g personal hygiene, toilet training, feeding, ambulating)
• Escort residents to the hospital or polyclinics to seek medical treatment or for follow-up reviews; reports to doctor on our assessment of the medical condition/behavioral issues of the residents and feedback to Nurse Manager about the doctor’s assessment, prescription and investigation reports
• Taking and reporting of vital signs, weight and conduct monthly monitoring of glucose level
• Collaborate with the therapists in the implementation of the planned therapy to achieve set goals
• Conduct therapeutic and maintenance programme under the guidance of therapists
• Engage with residents
• Observing, documenting & reporting of residents’ condition

Job Requirements:

• Possess a Diploma or Degree in Nursing
• Valid Practicing License with Singapore Nursing Board (SNB Registered)
• Prior experience in Nursing Home or Day Care Centres will be advantageous.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Team Summary

The Marketing Insights & Analytics team sits within the Marketing function of Visa in Asia Pacific (AP) with a vision to be an insight-led engine of advisory.  The team delivers insights & marketing measurement analytics based advisory to internal Visa stakeholders and as a Value-Added Service (VAS) to our clients & partners.  

What a Senior Manager – Insights & Analytics, Asia Pacific does at Visa:

This Sr Mgr role reports to the Head of Marketing Analytics for AP and will operate within the Marketing Measurement practice area with a focus on research and survey-based measurement deploying varied tools & solutions and developing and running Marketing Measurement for Visa.  This role will support AP Marketing function with relevant insights for campaign briefs & creative development, measurement of marketing investment impact on the business & brand in short term as well as long term using research methods and advanced analysis techniques.  The incumbent will manage & provide mentorship to a junior member of the team, training them to operationalize a best-in-class campaign & brand tracking program and coaching how to uncover insights to optimize marketing effectiveness.

Manage end to end insight input into marketing planning, execution and measurement and be a strategic advisor for AP marketing function

• develop & execute creative development research plan (qual/quant exploration & testing) for key marketing initiatives
• maintain an ongoing synthesis of evidence-backed best practices for creative development
• maintain close cadence of communication & advisory with regional & global creative and media leads as well as local marketing leads
• collaborate and align with marketing measurement team on creative targets and KPIs
• communicate, influence and align with global marketing research counterparts
• Oversee the brand and campaign measurement operations to ensure that in-market activities are tracked
• Track campaign measurement to analyze and report in-market performance
• Communicate learnings & best practice to countries and summarize regionally from the integration of creative, campaign, brand health and business results
• Uncover & apply new approaches to measuring marketing effectiveness across media, esp. in digital & social media channels
• Implement global approach to social scoring & uncover best practices for Marketing to be more effective and efficient with social media

Key Performance Indicators

• • Marketing creatives that surpass industry benchmarks for pre-testing
  • Delivery of timely campaign measurement, promoting practices that drive marketing effectiveness
  • Supporting brand health measurement, promoting practices that contribute to meeting brand health targets and growing brand health

Why this is important to Visa

The Sr Mgr plays a vital role in ensuring the best quality, award-winning creative is brought to market, promotes assessment and optimization of marketing investment. Additionally, this role will partner with our Global Insights & Analytics team to roll-out & implement a standard brand tracking program.