Job Title: Project Engineer (ID9072)
Location: Tuas
Working Hours: Mon to Fri 8.00am-5.15pm
Basic Salary: $3500
Gross Salary: $4000 - $5000

Job Description
-Involve in validation documentation for new machine/product/process/material
-Initiate product reviews. Verifies and test products. Responsible for validation, trial run for new projects and customers.
-Responsible for change control process and procedure development and implementation.
-Responsible for new job development.
-Provide technical support to customers.
-Provide QA support to project development
-Involved in new machine installation and process improvements.

Requirement:
• Min 1 year working experience in manufacturing environment
• Aircon Environment
• Company transport provided at Lakeside MRT, Jalan Boon Lay & Pioneer Mall & Pioneer MRT

Job Title: Procurement Engineer (ID5065)
Location: Tuas
Working Hours: Mon to Fri 8.30am – 5.15pm
Salary: $2400 to $4400

Job Description:
• Source and identify suppliers for direct/indirect materials/services to expand supplier base and for new project/production needs.
• Obtain quotes from new sources to provide costing information and cost reduction
• Lead in conducting periodic price negotiation with suppliers to ensure competency in cost for materials/services.
• Be part of team to conduct supplier qualification audit as well as parts qualification to ensure suppliers can meet company needs.
• Qualify suppliers once suppliers are selected in order to add suppliers into the Approved Vendor List.
• Conduct supplier performance review on a regular basis to manage supplier qualification and updates on supplier capabilities.
• Maintain standard operating procedures applicable to the Procurement department to ensure work flow process are consistence.
• Develop and negotiate favorable supply agreement with suppliers.
• Work with other department and suppliers to develop appropriate supply chain model to ensure assurance of supplies with minimal inventory holdings
• Work with other department like Engineering/Warehouse to ascertain quality standards of items supplied and established Quality plan
• Provide periodic quotation template to Sales department for standard products.
• Provide quotation to Sales department based on scope of supplies required by Customers.
• Any other task/project assigned by management

Requirement:
• Fresh graduate in Degree in Mechanical Engineering or Diploma in Mechanical Engineering with 2-3 years relevant experience
• Diploma holders at least 2 years exposure in components sourcing and fabrication parts.
• Proficient in Microsoft Word and Excel

Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to customers within the Water, Power, Petrochemical and other associated Industries.  

In this role you will identify faults, repair, test and modify actuators in the field, carry out planned and preventative maintenance, mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts and completing accurate and technical site visit reports for each job.

This role would suit a determined problem-solver, who can think logically for troubleshooting issues and has the willingness to travel.

The Salary Range for this position $48K to $55K Per Annum.

Overview

As a Service Manager, you will be a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. You are required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. You shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

What will you do?

Service Delivery

• Providing leadership and management of the Service Support Office and Project Administration in supporting the Client
• Acting as a Single Point of Contact in Client Engagement 
• Representing OneCare when engaging Client
• Representing OneCare when engaging 3rd Party vendors/Principals
• Representing OneCare when engaging NCS CSU and Sales Specialists
• Owning the Scope, SLA, Cost Plan of maintenance contracts managed by him/her
• Managing and monitoring of service activities to ensure that all aspects of the Scope, SLA are met
• Executing decisions pertaining to support activities and/or service requests where scope of work is not clearly defined contractually
• Forecasting revenue and costs of ongoing projects/contracts with minimum deviation
• Monitoring/ Tracking P&L of ongoing projects/contracts 
• Managing costs of ongoing contracts to ensure project margins targets are met
• Supporting Sales, as required, during negotiations of the Scope, SLA and Cost Plan
• Liaising with PMA, CSU Finance in matters of :-
  • Revenue forecast and accrual
  • Cost forecast and posting
• Evaluating needs and delivering continuous process and service improvements

Service Management

• Manage and prioritize service requests, dispatching technicians appropriately and monitoring progress to meet service level agreements
• Develop and maintain key performance indicators (KPIs) to assess service department performance, and continuously work to improve and exceed targets

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analyzed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance Management

• Undertake design for road and drainage, including long section and cross section of permanent and temporary stages
• Study and propose utility diversion for permanent and temporary stages
• Assist in developing the specifications and tender documents, cost estimates, calling tenders and tender evaluation.
• Undertake design development, prepare technical reports and supervision of roads and utilities works for infrastructure projects.
• Communicate with clients, sub consultants, approving agencies, etc, for purposes of obtaining information and approvals.

1. Must be able to lead a group of Technicians and Take care of their safe working responsibilities.

2. Guide the subordinates to check and troubleshoot hydraulic systems onboard the vessels

3. Must have strong Knowledge of Hydraulic systems and able to read Hydraulic schematic drawings.

4. Hands-on experience with hydraulic motors, pumps, and their related systems.

5. Familiar with the steering gear systems, deck hydraulic Machinery, ballast and cargo remote control valve operating systems.

6. Able to handle the projects independently and must have knowledge about documentation, project costing, safety formalities etc.,

Job Description:

• Responsible for planning, managing and ensuring smooth implementation and monitoring of projects assigned from inception to completion within the specified timeframe and of the desired quality.
• Liaise with authorities, consultants and subcontractors.
• Implement architectural and structural works.
• Good communication skills to enhance good team working spirit.

Requirements:

• Experience in management of projects will be advantageous.
• Recognized degree in Civil/Structural Engineering by P.E. Board / BCA.
• Initiative, self-motivated, possess a strong drive with high responsibility and result oriented.
• Preferably 1 - 5 years working experience in Civil & Structural works.
• Experience in engineering software and AutoCad would be an advantage.
• Fresh graduates may apply.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Instrumentation or a related field
• 6 + years of experience in instrumentation and control system design, analysis, and implementation
• Proficiency in using CAD software for control system design
• Experience with control system programming and software tools such as PLC programming, DCS programming, or SCADA systems
• Knowledge of codes, standards, and regulations related to instrumentation and control systems,
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience with industrial processes and equipment, such as pumps, motors, and valves

About Visa: Visa is a global leader in payment technology, connecting consumers, businesses, financial institutions, and governments to fast, secure, and reliable electronic payments.

Team Overview: 

Join our dynamic Developer Experience organization under Operations and Infrastructure. Our team is responsible for handling developer tools and the developer platform, ensuring a seamless experience for developers. We develop, maintain, and support business-critical applications that drive Visa's daily operations for developers. Currently, we are on a multi-year journey to modernize our business systems by adopting open software technologies and moving towards cloud.

Role Overview: We are seeking an experienced Staff Software Engineer to join our “Strategic Initiatives” team. The successful candidate will play a pivotal role in building the next-generation global payment network, contributing to Visa's transformation.

Primary Responsibilities:

System Design and Development:

• Design, document, and implement new systems, enhancements, and modifications to existing software, ensuring alignment with design specifications, security standards, and Java best practices.

• Develop highly scalable, fault-tolerant web-based applications.

Stakeholder Interaction:

• Engage with both business and technical stakeholders to deliver high-quality products and services that meet business requirements using the latest tools and technologies.

• Present technical solutions, capabilities, and considerations in business terms.

Code Quality and Delivery:

• Deliver zero-defect code and ensure the team's deliverables meet or exceed business expectations.

• Contribute to and evolve a highly efficient development process pipeline by leveraging best-in-class CI/CD tools.

Innovation and Best Practices:

• Identify opportunities for product innovation and improvements to best practices, standards, and processes.

Mentorship and Collaboration:

• Mentor junior developers to ensure the timely delivery of high-quality code.

• Collaborate with Technical Product Managers to break down solutions into smaller achievable tasks.

Documentation and Support:

• Develop backend databases and queries, create and consume APIs, and handle front-end UI development.

• Manage backend operations and batch jobs to maintain data integrity.

• Support test engineers and operations teams in troubleshooting, defect research, and issue root cause analysis.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Established in 2017, QCP is one of the first digital asset trading firms in Singapore, with a vision to partner the next generation of investors to unlock institutional opportunities in digital assets.

QCP brings to clients deep expertise gained from thriving through multiple market cycles. A global market maker in digital asset derivatives with a vast network of liquidity providers and counterparties, we are shaping the future of digital asset markets through greater access and efficiency.

We offer a range of tailored derivatives and spot trading as well as structured solutions to institutional, professional and accredited investors. We also provide 24/7 liquidity across various markets in partnership with various exchanges and platforms.

QCP is headquartered in Singapore and is supported by a strong team of professionals in trading, business development, operations, risk and compliance teams.

Our in-house publications track the constantly evolving state of digital assets and markets, and can be accessed on our Telegram (t.me/QCPbroadcast), website (qcpgroup.com), Twitter (@qcpgroup) and LinkedIn.

Responsibilities

As a Back End Engineer, you will be instrumental in designing and building robust middle office and back office systems that underpin our trading and operational infrastructure. This role offers the unique opportunity to work on a variety of projects.

• Actively participate in all phases of the SDLC, including designing, coding, testing, deploying and maintaining distributed enterprise systems
• Write clean, efficient, and well-documented code for enhancing our trading, operations and risk management capabilities
• Build tools, reports and data feeds to meet evolving business requirements
• Collaborate across teams to support diverse business and operational objectives
• Uphold high standards of software quality and efficiency, while ensuring operational resilience
• Work closely with business line heads and front office teams throughout system implementation and ongoing maintenance

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 0 to 2 years of programming experience; fresh graduates are welcome
• Proficiency in at least one programming language (Java, Python, C# etc.), demonstrated through projects, internships or work experience
• Experience with SQL database technologies (MySQL/PostgreSQL/Oracle etc.) is beneficial
• Experience with Spring Boot is beneficial but not a requisite
• Strong communication skills and the ability to work collaboratively in a team environment
• A proactive problem-solving mindset and a keen interest in continuous learning

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a SOC Engineer (Shift) to join us in our mission to enhance Singapore’s competitiveness as a trusted ICT hub for citizens and businesses. This role will be a 2-year rolling contract employment.

A brief summary of your job responsibility:

• Act as Incident first responder, reviewing and verifying system alerts
• Perform security incident discovery, triage, and remediation plan coordination.
• Daily analysis of SIEM events to identify malicious events and define use-cases to alert the operations team on threat events.
• Identified and onboarded assets into SIEM with all necessary use cases, dashboards, and reports.
• Monitoring of security procedures and practices; recommend optimizations and improvements when gaps are identified
• Provide support on IDS, SIEM, vulnerability management systems (VMS) and advanced endpoint detection/prevention.
• Escalate security incidents using established policies and procedures
• Any other ad-hoc duties as assigned by the SOC Manager

To succeed in this role, you will ideally have:

• Experience with analysis of server, network and web security events.
• Working experience with SIEM and VMS support tools.
• Security certifications like SSCP and CISSP will be an added advantage
• ITILV4 foundation certified is preferred.
• Strong interpersonal communication skills, verbal and written.
• A team player and can also work on own initiative.
• Willing to work on 12-hour shift pattern.

Join us and discover a challenging and rewarding career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now"

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

We are seeking an experienced Firmware Engineer to join our team to design, develop, and optimize firmware for embedded systems. The ideal candidate will have strong experience working with FPGA, ARM processors, and embedded software development using C, C++, and Python Scripting Skills. You will implement cyber security software / firmware solutions on ARM/FPGA based embedded systems.

Key Responsibilities:

●      Develop and maintain firmware for embedded systems, specifically targeting FPGA and ARM-based processors.

●      Design and implement real-time embedded systems using C, C++, and Python.

●      Write and optimize device drivers, board support packages (BSP), and low-level hardware interfaces.

●      Collaborate with hardware engineers to define system architecture and debug hardware/firmware integration issues.

●      Implement, simulate, and test FPGA-based firmware using tools like Verilog, VHDL, or SystemVerilog.

●      Work on bootloaders, and system diagnostics.

●      Perform unit testing and integration testing for firmware, ensuring system performance and reliability.

●      Contribute to code reviews, technical documentation, and design reviews.

●      Troubleshoot and resolve firmware issues, optimizing system performance.

●      Integrate and deploy AI/ML models (e.g., neural networks) into embedded devices for tasks such as anomaly detection, or predictive analytics.

Qualifications:

●      Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or a related field.

●      3+ years of experience in firmware or embedded software development.

●      Strong proficiency in C, C++, and Python.

●      Experience with FPGA design and implementation using Verilog, VHDL, or similar hardware description languages.

●      Hands-on experience with ARM processors (Cortex-A, Cortex-R, or Cortex-M series) and associated toolchains.

●      Familiarity with embedded Linux and/or RTOS environments.

●      Experience with hardware debugging tools such as JTAG debuggers.

●      Strong understanding of real-time embedded systems, including hardware/software interfaces, peripherals (PCIE, UART, SPI, I2C), and memory management.

●      Excellent problem-solving and communication skills.

Preferred Qualifications:

●      Experience with PCIe, DDR, or high-speed interfaces.

●      Experience with scripting languages like Python for automating testing and development processes.

●      Knowledge of networking protocols and interfacing.

●      Familiarity with secure boot, encryption, and other security measures in embedded systems.

●      Experience with AI/ML frameworks such as TensorFlow Lite, PyTorch, or Keras, and knowledge of how to optimize them for embedded systems.

●      Hands-on experience with neural network architectures (CNNs, RNNs, DNNs) and deploying them on resource-constrained environments.

• Performance Bonus: Our company recognizes and rewards high performance with competitive bonuses tied to your results.
• Restricted Stock Units (RSUs): We issue RSUs to contributors, offering you a stake in the company's success and aligning your interests with our long-term growth.
• Career Advancement Opportunities: We provide clear career progression pathways and support your development to help you reach your full potential.
• Collaborative Work Environment: Join a team that values innovation, collaboration, and continuous improvement.

Job Description

Responsibilities:

• Communicate with clients
• Handle general administrative tasks such as filing, phone calls and e-mails
• Handle other administrative or miscellaneous tasks if required

Requirements:

• Minimum Diploma
• Minimum 1 year administrative work experience
• Proficient in MS Word and Excel
• Able to work independently
• Meticulous, motivated, proactive, multi-tasking
• Responsible and willing to learn
• Good communication and interpersonal skills

Work Schedule:

• Weekday / Weekend : 830 am to 615 pm
• Full time: 5 day work week - at least 1 week end

Position is open to candidates interested in full-time , or part time full day - at least 3-4 full-day shifts

Only shortlisted candidates will be notified.

• Handle order administrations, process customers's orders, raise amendment, cancellation, follow-up on customers' orders via the SAP R3 System provide customer service.
• Monitor and secure and file all necessary shipping documentation of imports, exports and drop shipments from Europe, China to the SEA region.
• Monitoring the status of the incoming and outgoing shipment.
• Support Area Sales Managers regarding purchase, forwarders, shipping process, customs duty, liaise and support our warehouse in Singapore regarding delivery of goods and arrange pick up by freight forwarder and customers with warehouse.
• Follow up on customers' order closely and monitor shipment date to ensure timely delivery and expedite shipments as needed.
• Execute all aspects of the company's administration for operations.

Job Title: Field Service Engineer (Manufacturing & Repairing Company) ID9125
Location: Tuas
Working Hours: Mon-Fri 900am-600pm; Occasionally Saturday until 12pm
Basic Salary: $3800-$4200

Benefit:
*14 days AL starting with bonus and AWS

Job Description:
•Carry out site installation assistance, start-up, testing and commissioning of compressor and dryer units.
•Troubleshooting and preventive maintenance of air compressors and refrigeration dryers and equipment in relation to mechanical, electrical and pneumatic system.
•To attend service calls and routine servicing at customer site as well as to assist in supervision of production process with minimum breakdown occurrence.
•To prepare and submit repair and maintenance quotations pertaining to service and spare parts sales.
•To plan and coordinate individual service jobs weekly and daily.
•To conduct technical training to customers as necessary.

Requirement:
•At least 2 Year(s) of working experience in the air compressor service experience with class 3 driving license

About Visa: Visa is a global leader in payment technology, connecting consumers, businesses, financial institutions, and governments to fast, secure, and reliable electronic payments.

Team Overview: 

Join our dynamic Developer Experience organization under Operations and Infrastructure. Our team is responsible for handling developer tools and the developer platform, ensuring a seamless experience for developers. We develop, maintain, and support business-critical applications that drive Visa's daily operations for developers. Currently, we are on a multi-year journey to modernize our business systems by adopting open software technologies and moving towards cloud.

Role Overview: We are seeking an experienced Staff Software Engineer to join our “Strategic Initiatives” team. The successful candidate will play a pivotal role in building the next-generation global payment network, contributing to Visa's transformation.

Primary Responsibilities:

System Design and Development:

• Design, document, and implement new systems, enhancements, and modifications to existing software, ensuring alignment with design specifications, security standards, and Java best practices.

• Develop highly scalable, fault-tolerant web-based applications.

Stakeholder Interaction:

• Engage with both business and technical stakeholders to deliver high-quality products and services that meet business requirements using the latest tools and technologies.

• Present technical solutions, capabilities, and considerations in business terms.

Code Quality and Delivery:

• Deliver zero-defect code and ensure the team's deliverables meet or exceed business expectations.

• Contribute to and evolve a highly efficient development process pipeline by leveraging best-in-class CI/CD tools.

Innovation and Best Practices:

• Identify opportunities for product innovation and improvements to best practices, standards, and processes.

Mentorship and Collaboration:

• Mentor junior developers to ensure the timely delivery of high-quality code.

• Collaborate with Technical Product Managers to break down solutions into smaller achievable tasks.

Documentation and Support:

• Develop backend databases and queries, create and consume APIs, and handle front-end UI development.

• Manage backend operations and batch jobs to maintain data integrity.

• Support test engineers and operations teams in troubleshooting, defect research, and issue root cause analysis.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

In this role, you will join a team of six members from Sopra Steria to support one of our government project. The scope of work includes:

1. Security Risk Assessment
2. Security Policies, Standards, Guidelines, And Procedures Review
3. Security Design
4. Application Security
5. Vulnerability assessment and
6. System Security Acceptance Testing

Responsibilities:

• Integrate security into the CI/CD pipeline, ensuring security controls and best practices are embedded from the early stages of development.
• Conduct security risk assessment for Applications, including Mobile Application, and Web Application.
• Develop, document, and enforce security policies, standards, and procedures for application development and deployment.
• Guide application project teams to perform AppSec assessments using a combination of threat modelling, code scanning, vulnerability research, application security testing and recommend treatment/mitigation measures and action to be taken.
• Review and recommend security testing tools, such as Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST) and Vulnerability Assessment and Penetration Testing (VAPT) .
• Apply secure coding techniques to review and assess vulnerabilities on systems developed using popular web/mobile programming languages, such as HTML, JavaScript, Node.js, Angular, ASP.NET, C#, Java, PHP, Python and Ruby.

• At least 3 years of experience in DevSecOps, Application security, or cloud computing (eg: AWS)
• Experience working with mobile and web application programming interfaces (API) architecture
• Demonstrate knowledge in industry security best practices such as OWASP Top 10, OWASP application security verification standard
• Familiar with Agile Development process, CI/CD, DevOps concepts, tools (Git, Gitlab, Github, Jenkins, Anslbe etc)
• Good verbal/written communications skills and experience interacting with various stakeholders
• Strong problem-solving and troubleshooting skills

• Regular team buildings
• 18 leave days / year
• HSBC Insurance, GP, Dental, Optical
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• Training and certifications paths

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

The Sr. Systems Engineer in the Developer Experience group will be responsible for engineering and supporting various technologies and tools to provide best Developer experience for Visa’s Development community.  Key responsibilities include:

• Engineer vendor products to Visa’s environment by installing, upgrading, patching, and maintaining Developer tools. 
• Interface with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools.
• Interact with vendors and provide necessary feedback to tailor vendor products to meet Visa’s needs.
• Develop standards and enforce governance across CICD practices
• Create and maintain templates and catalogs of pipelines and manage inner sourcing processes
• Perform regular housekeeping on tools to provide high standards of application stability and reliability.
• Support ongoing Developer Tools projects and provide technical input as needed.
• Support complex technical issues in an interop production environment.
• Participate in L3 on-call support rotation.

Tools Include:

• Project management
• Source code management.
• Build and Deployment management.
• Test and Quality tools.
• Cloud services for DevOps   
• Developer productivity and analytics tools.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Staff Systems Engineer in the Developer Experience group will be responsible for engineering and supporting various technologies and tools to provide best Developer experience for Visa’s Development community.  Key responsibilities include:

• Engineer vendor products to Visa’s environment by installing, upgrading, patching, and maintaining Developer tools. 
• Interface with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools.
• Interact with vendors and provide necessary feedback to tailor vendor products to meet Visa’s needs.
• Develop standards and enforce governance across CICD practices
• Create and maintain templates and catalogs of pipelines and manage inner sourcing processes
• Perform regular housekeeping on tools to provide high standards of application stability and reliability.
• Support ongoing Developer Tools projects and provide technical input as needed.
• Support complex technical issues in an interop production environment.
• Participate in L3 on-call support rotation.

Tools Include:

• Project management
• Source code management.
• Build and Deployment management.
• Test and Quality tools.
• Cloud services for DevOps   
• Developer productivity and analytics tools.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

As Infrastructure Engineer you will be required to implement and support monitoring, automation and batch scheduling tools

What will you do?

1. Understand Operation business needs and translate into technical requirement

2. To implement monitoring, automation and batch scheduling tools

3. To support post implementation tasks including patching and upgrades.

4. To recommend best practices to meet project requirements

5. Assist in POC/POV, product evaluation and tech refresh activities

Job Description:

- Perform Civil, Structural Analysis and Design (entry-level) to meet project specifications

- Coordination and Liaise with Clients, Authority and Other Consultants, Contractors on Projects

- Ensuring Good Project Documentation and Submission to Authority and Clients

- Attend Project Meeting and Perform Inspections on Designed Works

- Reporting to Senior Engineer

Job Requirements:

- Candidate must possess at least a Bachelor's Degree / Post-Graduate Diploma / Professional Degree in Engineering (Civil/ Structural) or equivalent, recognized by Professional Engineering Board of Singapore

- At least 1 Year (s) of working experience in the related field is required for this position

- Good Working Attitude, Self-Motivated, Positive Thinking, Independent, Discipline, Attention to Details and Ownership of Tasks

- Familiar with Local Design Standard and Code

- Knowledge of Design Software, e.g., STAAD Pro, Plaxis, AutoCAD will be added advantage

- Candidate with longer experience or qualifications will be considered for Senior Positions

As part of Level 3 Development team the enhanced functionality a scrum team you will:

• Design, develop and implement features, enhancements, Webservices, Microservices, tools and utilities in a client facing environment on a platform that is highly scalable and resilient on the N-tier architecture in Agile development life cycle.
• Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities.
• Perform third and fourth level support in production and client certification environment with root cause analysis including identifying, developing, and providing solutions for production issues.
• Analyze and identify the root cause of performance issues and propose changes to designs and new enhancements for resiliency and scalability.
• Engage in effective communication and collaboration with team members, including vendor partner teams
• Participate in technological proof-of-concepts, embrace new technologies and frameworks and in code review processes to ensure quality and consistency
• Produce and maintain technical documentation to support development and operational initiatives
• Collaborate with Product Owners, Architects, SME's, DevOps, Security, Business, Performance, Automation, and Operations teams to ensure alignment across initiatives.
• Strive for excellence and innovation in service delivery, seize opportunities and consistently think and act ahead of the curve to drive success

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Works with product owners to gather and refine requirements for one product, adding and taking into account existing tools and solutions across departments.

• Develops and designs moderately advanced architect solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.

• Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.

• Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.