• Lead, manage and coach the Asia Pacific team of customer service personnel in Asia Pacific region.
• Develop customer service policy and procedures.
• Establish and monitor meaningful service metrics.
• Audit customer service procedures and trends and determine system improvements.
• Manage the Order to Cash process for various product lines.
• Drive business simplification to increase productivity and reduce cost.
• Manage manpower requirement and grow the team to support business growth.
• Work with various stakeholders on inbound and outbound logistics.
• Answer customers’ questions, resolve problems, and maintain customer satisfaction by providing problem-solving solution.
• Attend to service-related customer feedback. Timely investigate root causes of non-conformance incidents and recommend preventive actions.
• Liaise with banks, foreign consulates, statutory boards, and external parties as necessary on trade financing and documentation issues.
• Undertakes ad-hoc projects.

Qualifications/Experience:

• A degree in business, industrial engineering or a related field.
• Minimum 10 years’ work experience in customer service, material management or business planning area, preferably in a chemical company.
• Minimum 5 years’ experience in managing or supervising people.
• Ability to communicate effectively, make sound decisions and lead by example.
• Possess in-depth knowledge of Order to Cash, Shipping and Trade Financing processes.
• Proficiency in Microsoft Office and SAP.

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume. We regret only shortlisted candidates will be notified. Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website https://www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Sook Fun

EA Personnel Reg No: R2311798

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a Mechanical Engineer assist their Engineering team for the next phrase of their business. They are located in South – easily accessible.

Responsibilities:

• Prepare equipment specifications, requisitions, and conduct technical bid evaluations.
• Review and assess vendor bids and documentation for technical suitability, providing valuable recommendations.
• Collaborate with the Process Discipline and review equipment process data to ensure consistency.
• Foster effective communication and information exchange with other design groups, offering technical support as needed, and ensuring seamless interfaces between relevant drawings.
• Ensure compliance with the Client's Standards and Engineering Practices, following the Project Coordination Procedure diligently.
• Exercise control over Vendor's drawings and documents, ensuring adherence to PO requirements, and facilitating information exchange with other disciplines.
• Review and provide constructive feedback on various documents, including flow sheets, P&ID, equipment lists, plot plans, performance curves for pump, motor, and air blower, equipment foundation drawings, etc.

Requirements:

• Minimum of Bachelor Degree in Mechanical Engineering
• Minimum of 5 years hands on experience in handling Basic and Detail Engineering jobs for Oil & Gas or Offshore & marine industry.
• Good knowledge and hands on experience with international codes & standards
• Knowledge of Microsoft Office 365, AutoCAD LT and Navisworks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Office location: East (Near Expo MRT)

5 days’ work (9am to 5.30pm)

Salary range: $4,000 - $5,000 (with AWS & Variable Bonus)

Leave, medical and dental benefits, insurance provided

Transportation allowance for those possess own transportation

Responsibilities:

• Generate service and spare parts quotations in response to customer inquiries.
• Carry out service tasks, including in-house repairs and on-site commissioning for a variety of gas and water quality analyzers.
• Diagnose issues with analyzers and provide customers with solutions.
• Collaborate with customers to address any service-related concerns and offer technical problem-solving solutions.
• Assist the project team in performing Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) for projects.
• Identify potential opportunities to secure new preventive and maintenance contracts.
• Provide product training to end users and distributors.

Requirements:

• Degree in Engineering, with a preference for Mechanical, Environmental, Science, Electronics/Electrical Engineering, or an equivalent qualification.
• Relevant work experience in analytical instruments or a related field.
• Knowledge of gas analyzers, Continuous Emissions Monitoring Systems (CEMS), and water quality analyzers is a plus.
• Customer-focused with a positive attitude.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Responsibilities

• Usher customers to their seats
• Attend to customers enquiries and complaints (if any)
• Assist with order taking
• Up sell and recommend products to customers
• Serve food and beverages (including alcoholic beverages)
• Clearing of tables and empty dishes where necessary
• Ensure guests' needs and requests is fulfilled

Requirements

• Customer orientated
• Able to stand for long hours (4 hours or more)
• Able to commit 3 days per week
• Able to commit long-term or 3 months and above
• Able to work on weekends and public holidays
• Comfortable with handling and serving alcoholic beverages

Available Work Locations

• Parklane Green (East Coast Park)

This is 24 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$6,500

Job Description

1. Responsible for building and setting up new development tools and infrastructure utilizing knowledge in

continuous integration, delivery, and deployment (CI/CD), Cloud technologies,

Container Orchestration and Security.

2. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats.

Skills Requirement

1. GitLab, Azure DevOps Pipelines Developer for Continuous Integration, Continuous Delivery,

Continuous Testing

2. MAVEN, YAML builds.

3. Background with Automation project implementation is required

4. Knowledge in GCC, SHIP/HATS – preferred

5. Knowledge in Implementation on GCC Azure

6. AWS containerisation platform – preferred

Project Engineer

Working hours: 8am-5:30pm
Working days: 5 Days (Mon-Fri)
Locations: Tagore
Salary: $3000 - $4000

Responsibilities:

• Manage projects from project commencement to project completion.
• Coordinate, liaise and work with different stakeholders, within and outside of the company.
• Design and size equipment, plan layout drawings in accordance with project requirements.
• Handle project costing and procurement.
• Ensure project schedule and budget are met in accordance with the client’s contract.
• Commission and start up equipment and system on-site.

Requirements:

• Bachelor’s degree in mechanical engineering or equivalent.
• Willingness to travel.
• Experience in handling projects for powder-processing systems and equipment is an added advantage.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

https://wa.me/6591271022 [James]

EUC Engineer L2

Brief Description:

End-User Support, strong in supporting all Windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Basic help desk resolution and service desk delivery.
• Routine System administrative activities
• Resolve incidents escalated by L1/Helpdesk as per the agreed SLAs and timelines. They usually have a Run-Book/KB which they can refer to for immediate resolutions. They are also supposed to coordinate with any other support or dependency groups in case the incident has any linkage.
• Troubleshooting for Alert logs files, transaction logs and backup logs.
• Troubleshoot End to End User Devices
• Run the backups, recovery errors, respond to the request regarding the restoration of the DB
• Responsible on making backup tapes schedule and changes.
• Monitor the metric alerts, performance-related issues like high CPU utilization, Application performance, high Memory utilization, Application tuning and Query.
• tuning
• Acknowledge the request for DB stop/start, user creation and grant specific data access to user.
• System upgrades/migrations
• Making sure Inventory is updated.
• Escalates the problem to next level/Vendor.
• Good working experience in iOS devices ( iPad, MacBook, & iMac )

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)
Salary: SGD2,800 to SGD3,500
Location: East Coast, Punggol
Working Hours:
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)
Commencement: Immediate

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: In person

We are currently working with a leading IT Consultancy client; looking for a DevOps Engineer with relevant experience to join them.

DevOps Engineer

Responsibilities:

• Manage the development of the internal engineering productivity tools and environments
• Providing DevOps architecture implementation and operational support
• Architecture and planning for cloud deployments (Private and Public cloud)
• Be an innovative and hands-on DevOps engineer capable of looking at both the technology and strategy around the platform
• Future-proofing the technical environments and ensuring extremely high levels of automation, availability, scalability and resilience
• Manage the development of the internal engineering productivity tools and environments
• Manage processes, automation, best practices, documentation
• Development and operation of continuous integration and deployment pipelines
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base
• Ability to conduct research into software issues and products as required
• Working with the latest tools and techniques
• Hands-on coding and mentoring, usually in a pair programming environment
• Working in highly collaborative teams and building quality environments
• Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment
• Knowledge in lots of different open source technologies and configurations

Requirements:

• Degree or Diploma in Computer Science/Engineering, Information Technology,
• Communications or other related disciplines.
• Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker
• Strong scripting skills e.g. Python, Bash, JavaScript
• Cloud computing deployment and management experience – AWS
• Understand/practice Agile projects
• Strong understanding of networking
• Experience with highly scalable distributed systems
• Breadth of knowledge - OS, networking, distributed computing, cloud computing

Other Info:

• Salary: $7000 + performance bonus
• Employment Type: Permanent
• Work location: Paya Lebar

EA Personnel Registration No: R1113411

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a QA Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the creating and executing methods and procedures for the inspection, testing, and evaluation of the products and production equipment.
• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Ensuring that corrective measures and deviations meet with the standards
• Ensuring that documentation is compliance with the Experienced Professional

Requirements

• Min Diploma in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Up to $5,000 Basic + Entitled to AWS & Variable Bonus

• Working location: Kallang

• Europe MNC

Responsibilities:

• To provide technical support to various department for new projects & clients
• To coordinate project within various departments
• Provide resolutions to clients’ concerns and issues in a timely manner
• Preparation of proposal drawings for customer
• Conduct product training to customers

Requirement:

• Diploma or Degree in Mechanical, Material or Industrial Engineering.
• Hands-on experience in AUTOCAD software is a must
• At least 3 years’ experience as an Application Engineering or Quality Engineer
• Experience working with seals, fasteners, bearings or adhesives has an advantage
• Bilingual in English & Chinese to coordinate with Chinese speaking counterparts

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Contact: +65 6950 9757

Ref no.: QV8VR958

Salary: $12/hr
Duration: 3 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Simei

Job Description:
• Reporting to the Nurse Manager, candidate will be responsible to carry out all administrative and operational duties through

• Attending to patients and family members, preparation of inpatient admission documents and arrangement for appropriate personnel to attend to patients.

• Preparation of discharge documents; obtaining follow-up appointments; planned admission listing and notifying relevant parties on patient's discharge and dispatch documents/forms/notes.

• Handling enquiries and requests from patients, patient's relatives, visitors, colleagues and the public.

• Performing clerical duties required for ward operations and cross-covering of wards

• Assisting to update patient's information, ward charges, patient diets, porter requests and housekeeper requests into computer system.

• Any other ad-hoc duties as assigned.

Job Requirements: Min GCE A Level or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Responsibilities

• Manage the enterprise network infrastructure which includes configuration and maintenance of firewall, VPN, IPS, WAN communication device, router, LAN switches, WLAN network, DNS and DHCP servers

• Ensure all WAN and LAN network infrastructure and services are stable and reliable based on the company standard

• Embrace Cloud Computing Platform, Software Defined networking, Network Operations and Network Security (e.g. DDoS, VPN, Radius, 2FA)

• Perform IT Network monitoring and analysis of WAN traffic, ensuring maximum uptime in the region

• Establish a plan of action to resolve the problem and implement the network solution

• Support change requests for network solutions & services

• Manage automation of deploying network infrastructure with other teams including country IT

• Assist in IT project planning, coordination, and implementation in the region

• Participate in global and regional IT projects roll-out (e.g., Local Internet, VPN, WLAN, Cloud, Storage, Applications, Server, SD-WAN, etc.)

• Participate in new business initiatives (e.g., digitization) as a Network SME, implementation and support of cloud and on-premises IP voice solutions, converged with data networking infrastructure.

• Manage and coordinate with vendors in achieving KPIs in system operations

• Document process, procedures, work instructions, system diagrams, inventory, etc.

Requirements

• Diploma in Computer Science or its equivalent disciplines

• Minimum 5 years’ experience supporting regional network operations and implementation

• Proficiency in network protocols and security, Azure/AWS Cloud.

• Relevant experience in Firewall configuration, IPS, switch, router, servers (DNS, DHCP, Radius authentication servers), Transmission Control Protocol/Internet Protocol, Windows and Linux server operating system

• Familiar with IP Protocols (ICMP, UDP, TCP); Routing Protocols (BGP, OSPF); Quality of Service; MPLS; Ethernet (STP, RSTP, VLANs)

• Ability to lead the IT team, manage effectively in a matrix organization, work closely with the country IT and vendors

• Experience with key network technologies: Cisco/Fortinet, QoS, SD-WAN, Open-source monitoring

• Cisco (CCNA / CCNP), CCIE ,CCNP or other network certifications is preferred.

Licence No: 12C6060

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a Project Manager assist their Engineering team for the next phrase of their business.

This Project Manager would be responsible for :

• Responsible in managing technical and commercial scope and provide a coherent engineering package to obtain fully approval from customer and end-user on schedule
• Responsible in ensuring selected systems and or equipment in accordance with contract, specification and performance requirements
• Responsible in managing internal team and external vendor to ensure deliver projects on schedule
• Responsible in managing and controling internal labor cost charge to project
• Responsible in understanding technical specification and commercial terms of contract. Manage contracts and customer expectation
• Responsible in project risk management
• Responsible in managing full lifecycle of projects from tender review at final stage to completion of project defects liability period.
• Handling management of contract to manage customer expectation
• Any other adhoc duties required

Requirements

• Minimum degree in mechanical, electrical or chemical engineering or relevant studies
• Minimum 5 years related project management experience in water treatment, Petrochemical/ Chemical; Marine or Offshore Industries
• Registered Professional Engineer (PE) or Chartered Engineer is a must

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Responsibilities

• Design and project management of mechanical/electrical engineering systems (MVAC, Elect, Lifts, Fire Protection, Plumbing and Sanitary, etc) for building projects in the various sectors such as residential, office, commercial, hospital, institutional, etc.
• Engineer shall be expected to carry out design work, attendance at consultants’ meetings and management of the relevant M&E aspects of the construction activities.

Requirements

• Bachelor degree holder in electrical engineering
• At least 2 years of experience under consultancy culture
• Design and implementation, able to attend meetings independently
• Able to multi-task and work in a fast-paced environment
• Possess initiative, drive, and ability to work independently
• Good interpersonal/communicational skills
• Experience as a consulting in the construction industry is a pre-requisite
• Working schedule: 4.5 days
• Mondays to Thursdays (8am-6pm/9am-7pm), Fridays (8am-12pm/9am-1pm)
• Office location: Central

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities

• Management and monitoring of all installed systems and infrastructure are responsibilities.
• Set up, configure, test, and keep operating systems, application software, and system management tools up to date.
• Maintain the highest standards of system and infrastructure availability and operational performance.
• Keep security, backup, and redundancy procedures in place.
• Assist customers with technical concerns and requests.
• Work with vendors and other IT personnel to resolve issues.
• Protect the information being processed, stored, or accessed by the network by maintaining confidentiality.
• Keep track of application or system issues and fixes for future reference.
• As a computer resource, assist workers from different departments.

Requirements

• At least a Diploma in IT related studies
• 3 years of IT technical experience is required.
• At least Level 2 support capability

Assistant Engineer [Up to $3200/VB/5 days| Kallang] - HJ

Job info

• Monthly Salary: Up to $3200 + VB
• Working days: Monday to Friday (9.00 am - 6.00pm)
• Location: Kallang

Job description

• Work closely with manufacturers and Engineers to implement and service audio visual and video conferencing solutions in accordance to company’s standards and best practices to meet customer’s requirements
• System configuration, Testing & Commissioning of Integrated Audio Visual and Videoconferencing solution.
• Conduct end user trainings to end users on how to use the Solution(s) implemented.
• Work closely with in house AV Designers and Engineers from different manufactures like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement full integrated solutions for venues like meeting room, lecture room, experience centre, command centre, auditorium, ballroom, etc
• Study the schematic drawings to understand the technical & functional requirements to implement each solution
• Assist in after sales services

Job requirement

• Must possess ITE/ Diploma in IT/Engineering/Audio Visual

Optional Certification

• Crestron CTI-P101, CTI-P201, Extron Control Professional (ECP), Extron Authorized Programmer (EAP)
• Kramer Control System Designer (301), Kramer Control System Programmer (302)
• Dante Level 1 & 2, Cisco CCNT, CCNA

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun| EA Personnel No.: R22109905

• Help with all phases of mergers and acquisitions, investments, and other strategic transactions, including due diligence, transaction document preparation and negotiation, closing support, and post-closing integration.
• Drafting and helping to prepare materials for committee and board meetings.
• Supporting additional unique corporate initiatives.
• Collaborating closely with both external advisors and our internal business teams.
• Creating and negotiating contracts for a range of commercial endeavors.
• Supplying the functional teams in HR, finance, marketing, technology, supply chain, and operations with legal support
• Providing guidance on risks and aiding in the execution of the group compliance program (e.g. competition law, bribery and corruption, money laundering, trade sanctions, data privacy).
• Assisting with group governance and secretarial requirements for the business.

The chosen candidate should exhibit the following abilities and qualities:

• 5 years of PQE and qualified as a solicitor in both England and Wales.
• Prior experience working in a mid- or upper-tier legal firm's corporate team.
• Familiarity with a range of national and international business issues, such as mergers and acquisitions, corporate restructuring, entity formation, and joint ventures.
• Familiarity with managing outside counsel, conducting diligence, overseeing closings, and drafting and negotiating transaction documents.
• Sensible and astute business judgment.
• Strong interpersonal abilities; capable of demystifying complicated topics in an understandable and appealing way.
• The capacity to efficiently oversee tasks with little guidance.
• Excellent interpersonal abilities and background working in a multicultural, international setting.

Job Description

• Industry/ Organization Type: Freight Forwarding/ Warehousing
• Position Title: Customer Service (Airfreight)
• Working Location: Changi Cargo Complex
• Working Hours: 5.5 days (Mon to Fri 9 am – 6 pm, Sat 9 am – 1 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle full set of import and export documents.
• Handle enquiries from customers, via telephone or email for transportation by air and sea, and provide quotations.
• Manage day-to-day operations and transactions.
• Good communication with internal/external parties to ensure correct understanding of different service requirements.
• Strictly follow company standard operations procedures.
• Handle the key account customers according to SOP's and escalate special cases to the Department Manager in a timely manner.
• Provide reports and statistics to key account customers on a daily/monthly basis.

APPLY NOW!!!

• Preferably with 1 year of working experience in a related field.
• Proficient in MS Office.
• With shipping knowledge (including INCOTERMS).
• Good interpersonal and communication skills.
• Able to work under pressure and willing to learn.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66047 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Responsibilities:

• Handles guest’s bill and invoice in a good quality service manner.

• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.

• Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.

• Reports to the Restaurant Captain at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains.

• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.

Job Requirements:

• Knowledgeable in various kinds of food and beverage

• Pleasant personality with good communication and interpersonal skills

• Able to commit on split shifts, Weekends and Public Holiday

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East and are easily accessible.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Scope:

• Analyze customer purchase orders to determine specifications. Input orders into the ERP system, overseeing portal management.
• Engage with warehouse roles, Sales, and Quality teams to ensure timely order resolution, prioritizing based on shipping deadlines.
• Utilize ERP system for research and resolution.
• Ensure prompt shipment for vital orders through internal coordination and stakeholder liaison.
• Resolve customer claims, manage credit processes, and implement corrective actions.

Job Requirements:

• Proficient knowledge of Microsoft Office applications (including Excel, Word, and PowerPoint).
• Familiarity with Warehouse environments.
• Proficiency in Program Management and/or Customer Support.
• Capability to efficiently enter substantial order volumes into the system.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Roles and Responsibilities

· Troubleshoot Windows Hardware and Software issues to resolution

· Perform system tuning, performance reports and root cause analysis

· Perform network troubleshooting to determine system or network related issues

· Implement local and SAN storage when required

· Handle server permission and implement strict security guidelines

· Perform moves - adds - changes – upgrades to Windows servers

· Create and implement Change Requests using standard Change Management processes

· Engage third party hardware and software vendors to resolve issues

· Perform patch updates to servers and able to rollback problematic patches.

Requirement and Skills

· Ability to set direction and prioritize work and resources based business and client needs

· Participate in Technology Road Map tracking and provide recommendations as needed

· Working experience with System X, Windows, VMWare vSphere 4 and 5, ESXi, vCenter, VMWare Clustering and Windows licence management with KMS.

Solid understanding of networking basics such as DVS, vSwitchs, routing, vlan tagging, - - Working experience on virtualization on System X including hyper threading, and resource virtualization

What the role involves:

1. Monitoring pre-alert documents from Origin offices or sales support

2. Track and monitor flight arrivals and update customers

3. Handle survey shipments with Operations & customers

4. Ensure compliance with customer's SOP

5. Interface with multiple parties including customer, warehouse, service provider

Required Qualifications, Skills & Experience:

• 'O' level

• 1 year in Airfreight and familiar with import process

• Competent in Microsoft Outlook, Excel and Word

• Well-organized on planning work tasks and meticulous on handling shipment documentations

Working Location

Changi Airfreight Centre

119 Airport Cargo Road

Working Hours

Mon - Fri: 8:30am - 5:30pm

Sat: 8:30am - 12:45pm

Require to Rotate Monthly to work on Sunday and Standby on some PH

Benefits Summary:

• Basic up to $7000 + AWS
• Group Medical Insurance
• Flexi – Benefits
• Monday – Friday, flexi
• Location: North Coast Avenue

Responsibilities:

• Software sustaining and continuous improvement of current machine’s software.
• Responsible for software feature development and enhancement based on customer requirements.
• Provide supporting and troubleshooting to on-site software issues.
• Review and update the user requirement documents and operation procedures.
• Collaborate with mechanical, electrical, application team to implement new hardware feature or software feature to equipment.
• Develop and enhance software utilities to improve equipment setup and easy operating abilities

Requirements:

• Require BS or MS in Electrical/ Electronic/ Computer Engineering or equivalent.
• Proficient in C, C++ programming with Windows OS.
• Experience in PC-based control programming.
• Able to work independently with good interpersonal, verbal and written communication skills.
• Requires minimum of 3 years relevant experience in software development.
• Require travel regionally.
• Experiences in similar kind of project will be advantageous.
• Knowledge in real time control system, object oriented software design Methodologies and database Technologies.
• Good knowledge with vision, motion and Secsgem would be assigned as senior position.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less