• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirement

• Min. Diploma / NITEC in engineering required
• Min. 3years' experience as a service engineer in Oil & Gas / Process industry.
• Knowledge in Electrical & instrumentation is preferred.
• Work experience in Process Instrumentation is a plus.
• Good team player.
• Customer service oriented.

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

We are seeking a dynamic Junior Backend Engineer to provide a quick and satisfactory service at our agents' fingertips tailored to the local challenges to resolve our customer issues. The Agent Platform global team develops solutions for service agents across all DeliveryHero brands including foodpanda to serve a holistic group of users which includes customers, vendors and riders.

Responsibilities:

• Designing and implementing the features which will be used across the global platform.
• Manage project priorities, deadlines and deliverables within autonomous teams.
• Contributing to designing and evolving the system architecture to meet current needs and support future growth and technologies.
• Enforcing coding standards and conducting thorough code reviews to maintain high-quality codebase. Implement automated testing frameworks to catch bugs early and ensure software reliability.
• Work in a cross-functional and international team to deliver a holistic solution.
• Good understanding and independent application of cloud environment, CI/CD, testing and validation.
• Independently applies design patterns and best practices in reliability management (resiliency, autoscaling, monitoring, alerting).
• Identifying and resolving complex technical issues in software and infrastructure, continuously optimising for performance and scalability.

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Attend to queries via phone calls and emails
• Updating of information in the system
• Other duties as assigned

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities:

• Working and communicating with various stakeholders and team members on patients' requests and changes to bed assignment.
• Using of the Bed Management System to search and assign beds to patients in accordance to set protocol, policy and procedures
• Collating, analysing and submitting of statistical reports on a timely basis
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Keen interest in healthcare is preferred
• Comfortable with working 3 shifts

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate (DEM)

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Job Description:

• Register and verify patient information, explain the estimated charges and claims to allow the patient to select the appropriate ward type, and collect deposit payment.
• Coordinate the admission process from pre-admission screening to patient arriving at the assigned ward through collaborating with doctors and different departments
• Provide administrative support at day surgery centres, such as tracing surgery consent forms, posting charges for billing, scheduling follow-up appointments.
• Handle general and wayfinding enquiries from patients and visitors.

Requirements:

• Min. Nitec / Diploma of any discipline
• Keen interest in Healthcare will be advantagous !!
• Comfortable in working shifts

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate (AOM)

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilities:

• Deploy cloud solutions and resolve cloud integration issues
• Develop plans to implement cloud solutions
• Evaluate the suitability of cloud solutions against organizational requirements and business needs
• Integrate data and functions across application programs, and perform follow up tests to verify proper functioning
• Oversee end-to-end process of application integration, determine suitable middleware and testing procedures and resolving issues that arise.
• Manage the planning, building, testing and integration of codes, and deployment of software changes and updates into a live environment
• Develop plans for continuous integration and continuous deployment (CI/CD) based on design specifications, build, test and deploy release packages into live environment
• Set up, deploy and decommission infrastructure components and associated equipment in accordance with a set plan and established procedures.
• Detail an infrastructure installation and testing plan for suitable site locations, resolving infrastructure malfunctions where required
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• A graduate in Bachelors in Information technology or similar IT degrees
• At least 3 years working in IT operations and support with 2 years hands on experience in System Operations
• Cloud Certification (AWS, Azure or GCP) will be highly advantageous

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Follow the Project Management Process from award until handover including all statutory requirements and deliverables

• Develop comprehensive project plan for multiple projects Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project to ensure project progresses on schedule and within budget.

• Coordinate and be involved in pre-& post tender survey for SED/ ordering and pre-con survey on the existing building (applicable to MOD projects only).

• Sell variation orders timely to reach financial objectives.

• Provide regular project management reports for management during Work in progress (WIP) review.

• Directs and coordinates activities of project team which includes attend site meeting, involve in all internal and external inspection / handover of projects for public use with no critical defects and place order for spare parts via spare parts finder database.

• Attend monthly Work in Progress (WIP) meeting with Commercial and EI Finance Controller.

• Coordinate daily activities and resolve technical problems internally with factory, Sales Engineering Department, Drawing Office and externally with our suppliers and contractors

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Support the Repair sales force in discussions with the customer to explore elevator repair opportunities (from a technical point of view).

• Actively manage, develop, motivate, coach, and coordinate direct activities of the workgroups, in order to deliver the Schindler objectives (client satisfaction, quality, productivity, efficiency, top and bottom line).

• Optimize the team staffing by planning the personnel needs including workloads and training for effective deployment and cost control.

• Lead and provide technical support to internal staff (from service, project, sales, sales engineering department & subcontractor) to optimize the workgroups and tools to ensure timely and quality completion as per contractual obligations and code requirement to meet the objective of sales, invoicing, yield and quality of work.

• Manage repair works

• Lead / perform complex repair, part replacement, supervision of sub contractor works, troubleshoot on lifts

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Position

We are looking for a Senior Cloud Ops Engineer to join our Application Services department. This a very hands-on technical role to drive continuous improvement initiatives on top of day-to-day BAU support. We need someone with fresh and relevant ideas, who is passionate about learning new things and wants to develop themselves further.

As we are covering the bank’s global operations, you will work in rotational shifts*** and be occasionally doing on-call support** during non-business hours. This will be an opportunity to have a better perspective of what can be further improved in production!

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekends / public holidays included.

***Rotational shifts: Members in the team will rotate accordingly around three shifts (time will shift to an hour later during the daylight saving time period in the year).

· Morning: 7am-4pm

· Afternoon: 2pm-11pm

· Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

· Providing primary operational technical support and assist the functional support teams.

· Improving complex operations (DRP, Migrations, Major maintenance etc.).

· Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.).

· Reducing time-to-market by implementing CICD pipelines wherever possible.

· Managing technical issues, escalations and ensuring good level of delivery.

· Maintain, improve and standardize existing workflow processes and framework.

· Promoting knowledge sharing within the organization (trainings, documentation, etc.).

· Bridge the gap between Dev and Ops on operations side.

Qualifications and Profile

Functional

· Experience in a banking production environment is a plus.

Hard Skills

· Minimum 5 years of experience with UNIX environments.

· Minimum 5 years of experience in Python, *nix shell, PowerShell and REST API.

· Minimum 4 years of experience with CI/CD pipelines: GitLab, Helm.

· Minimum 4 years of hands on experience with Ansible, GIT, Azure DevOps, Docker, Kubernetes, S3 and Kafka.

· Experience with task schedulers such as Control-M.

· Good understanding of IT ecosystems and application architectures.

Knowledge about:

· ITIL & Agile practices, Lean management.

· Skills on observability tools such as Grafana, Kibana, Prometheus, AppDynamics or DynaTrace are a plus.

Soft Skills

· Good communication skills.

· Good analytical and problem solving skills.

· Proactive and able to propose new ideas.

· Positive attitude towards continuous learning and improvement.

· Team player.

· Curious about new technologies.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Responsibilities:

• Skilled in using software engineering tools
• Capable of documenting requirements and specifications
• Enthusiastic about solving problems and delivering effective solutions
• Strong analytical and reasoning abilities with a talent for visualizing processes and results
• Experienced in troubleshooting software issues and debugging extensive codebases
• Excellent communication skills with a collaborative approach
• Advanced problem-solving and debugging skills with a keen interest in investigation
• Proven experience in customer service or technical support, with a drive to exceed customer expectations
• Ability to manage and enhance existing customer relationships through high-quality support
• Dedicated to providing the best possible customer experience
• Experience with mission-critical systems is a plus
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Software development skills in languages such as Java and C++
• Knowledge of various operating systems like Windows and Linux
• Familiarity with databases such as MS SQL
• Understanding of algorithms and data structures

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Our Bosch Security Solutions, a leading brand in Singapore with extensive range of products portfolio in the domain of video surveillance, intrusion detection, fire detection, voice alarm, public announcement systems, professional audio, and conferencing system as well as access control and management systems. Through the years, our products are well received by our Singapore based customers has collaborated with us through our design, implementation, and maintenance projects. As part of BOSCH’s business expansion strategy, our Security Solutions Business Unit is seeking for a technical competent System Engineer to join our team in Singapore office.

Provide support on system hardware/software design, solving of technical issues, perform Testing and Commissioning (T&C) of the entire system.

Project Planning: 15% of time involved

• Identify any non-conformity of project requirements on security systems design proposal 
• Support on the design for equipment console & 19" racking system for SMS/CCTV system equipment
• Design of the interconnecting cabling requirements for all equipment in the console & racks
• Liaise with 3rd party vendor on detail equipment listing & configuration requirement
• Establish the requirements for 3rd party system implementation & integration to SMS/CCTV system
• Establish overall system design configuration for implementation
• Customization of interface Control Panel & circuit termination drawing designs for SMS/CCTV System including schematics

Project implementation: 35% of time involved

• Coordinate with project team on the T&C schedule for manpower deployment. Survey site condition & readiness for T&C if necessary.
• Liaise with vendor/Project staff in setting up of the control room equipment
• Ensure proper equipment installation compliance to approved design drawing
• Support for Project staff on installation of CCTV field device
• Interact & work with consultant to understand CCTV configuration requirement

Testing and Commissioning (T&C): 40% of time involved

• Lead the T&C team to commission field devices according to the checklist & schedule given
• Setup & commission fiber, video, data equipment/system
• Setup, configure & commission the CCTV Switcher System to meet consultant's defined requirements
• Preparation of training manuals & conduct system maintenance training to client's appointed maintenance staff
• Preparation of training manuals & conduct system operation training to client's appointed operational staff

Reporting: 10% of time involved

• Reporting various system T&C status with respect to milestone schedule to Section Head
• Reporting all technical problem hindering T&C progress to Section Head

We are seeking dynamic and energetic individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service to our clients. If you are positive, motivated, and eager to be part of a supportive and inspiring team, this could be the perfect opportunity for you!