Working Hours: Mon-Fri office hours

Salary: $10 hour

Location: WEST

Job Description:

• Patient registration

• Schedule payment

• Collecting payment

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Plan & schedule local & onsite overseas service activities for ZRSG.
• Plan calibration equipment scheduling, loaning, shipping for onsite local-regional service jobs.
• Organize recalibration-repair of calibration equipment inclusive of quote, order, shipping.
• Manage service contracts with timely renewal before expiry of existing contract.
• Create quotes for service jobs (local/ regional) for calibration, onetime jobs, relocation etc.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Mon - Fri Office hours

Job Description:

- Assist in customer complaints and provide support

- Assist in billing matters and enquires

- Other administrative duties as assigned

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Contract until 31 Jan 2024

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:Maintaining complete and systematic records relating to employees' pay and must be thoroughly conversant with the relevant statutes and payroll regulations.
• Involved in payroll processing and its related duties
• Analyse reasons for variation in manpower expense for monthly adhoc reporting
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.

Requirements

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Candidates who are more experienced may be considered for the Senior Executive role
• Hands on SAP HRIS system preferred

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Location: Singapore

Responsibilities:

As a Field Service Engineer (Technician) in the Company, you are expected to support our Aftersales department. The primary role of this position is to assist the Head of Aftersales to coordinate the management of the company’s technical department comprising of the followings:

· Responsible for all installation, troubleshoot & repair, maintenance, service calls, and delivery of equipment to customers.

· Maintain a journal of all service calls, tools listings and repairs.

· Coordinate with Office Administrator for the issue of invoice for service calls, repair work done and parts replaced.

· To support the Technical and Head of After Sales with the coordination of daily service schedules by ensuring that all job assignments are attended to in a timely and efficient manner.

· To provide fast, efficient and proactive customer service for all our clients, covering service installations, complaints, service and maintenance.

· Coordinating and responding to all requests of internal meetings.

· Assist the Store Coordinator with all stock and spare part stock checks and inventory management.

· Assist when needed, the logistics for delivery of new equipment installations, receiving of goods and local transportation arrangements.

· To assist with the upkeep of the showroom and ensure that all equipment are in good working condition on a daily basis.

· Represent the Company in a professional manner always as an ambassador of the Company.

Requirements:

· Ability to work well in a team and is highly motivated.

· Punctuality is important, please be on time for all duties and when reporting to work daily.

· Always maintain a high level of enthusiasm with all colleagues and customers.

· Understand the company missions and business vision.

· Able to multitask, be organized, tidy and detailed orientated.

· Able to communicate at all levels confidently.

· Have good product knowledge of all products and services offered by the Company.

· Have good communication skill with customers and/or their representatives.

· Preferably possess Class 3/4 driving license.

Other Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering Mechanical/Electric & Electronic or equivalent.

· Have a basic knowledge in IT will an added advantage.

· Required language(s): Good command of written and spoken English and Bahasa Malaysia

· At least 1 year of working experience in the related field is required for this position.

· Candidates with experience in repairing and maintaining fitness equipment will be advantageous. Fresh graduates are welcome to apply.

· Preferably non-executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent.

Working Hours: Office Hours 5.5 Days

Location: Multiple Location @ West

Job Description

• Assist doctors during the treatment and examination of patients.
• Assist in reporting or analysing of department's or clinic's statistics and data.
• Conduct training for staff.
• Identify situations where patients require additional attention.
• Liaise with patients and other stakeholders to provide services to patients.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Assist QP(S) in the daily supervision and coordination duties including civil and structural works, site investigations, building works, etc
• Lead, monitor and supervise RTOs on Site
• Responsible for the consistency of quality assurance inspections and testing for works
• Attend site meetings and resolve technical issues with Contractor
• Keep quality records of all works, monitor & report on work progress
• Review and comment on contractor’s submissions
• To review and supervise safety, environmental and health matters

• Assist QP(S) in the daily supervision and coordination duties including civil and structural works, site investigations, building works, etc
• Lead, monitor and supervise RTOs on Site
• Responsible for the consistency of quality assurance inspections and testing for works
• Attend site meetings and resolve technical issues with Contractor
• Keep quality records of all works, monitor & report on work progress
• Review and comment on contractor’s submissions
• To review and supervise safety, environmental and health matters

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing/ Retail

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Hours:

• Any 5 days work week Mon to Sun, 2 shift pattern (Either 7am to 4:30pm / 12pm to 9:30pm)
• Rostered including weekends and PH

Rate:

• AM - $12/hr, PM $14/hr

Job Description:

• Patients' and Visitors' registration
• Billing and payment
• Appointment scheduling (handling both in and outbound calls, facsimiles, and emails)
• Observation ward monitoring: Preparing necessary medical documents for doctors' review
• Admission and discharge coordination.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure

• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications

• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations

• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, ARM templates, Terraform, Powershell etc with proper documentation

• Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations

• Participate in Cloud Migrations for VMs using tools like Azure Migrate with more than 50 VMs migration or Databases would be preferred

• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment

• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space

• Ability to manage issues with proper resolution/documentation and SLAs is required for this role

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Benefits

• Meal Allowance approximate $300 per month
• City stores - about $200 per month
• Paid on work days

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm - 11pm

Scope and Responsibilities:

• Focused towards working with customers to ensure smooth delivery of projects as part of our professional services team
• Work in tandem with pre-sales/solution architects and project manager, to identify and implement the most optimal cloud-based, hybrid or on-premises solutions for customers
• Ensure infrastructure and application performance, uptime, and scalability while maintaining high services delivery standard though a robust architecture design and implementation
• Involved in discussion with solution architects, customers, and external vendors/partners to define cloud strategy and technical solutions, including scope and implementation plans
• Assist with researching, evaluating, and recommending cloud related technologies, software, hardware and services as part of the total solution
• Deliver cloud, virtualization, and data storage related projects including architecture design, planning, installation, and configuration of cloud and on-premise infrastructure services
• Carrying out installation, configuration, monitoring, testing and management tasks associated within the cloud and on-premise infrastructure
• Drive automation of operational activities, health checks, capacity, and performance monitoring
• Troubleshoot and perform root cause analysis as well as implementing corrective/preventive actions when needed
• Responsible for day-to-day customer support and administration of cloud services as required if not involved in project implementations.
• Define and document best practices and operational procedures regarding solution deployment and infrastructure maintenance to ensure a smooth handover to customers or managed services team
• Perform periodic after-hours/weekend support when required
• Develop and maintain Terraform configurations for multi-cloud environments, Integrate Terraform with CI/CD pipelines for automated infrastructure deployments.
• Set up and manage Terraform Enterprise environments

Requirements :

• Technical Skills: Expertise in cloud platforms (AWS, Azure, GCP), infrastructure (networking, virtualization, security), and automation (Terraform, CI/CD). Strong monitoring and troubleshooting capabilities. Knowledge on deploying terraform vault would be a plus point.
• Project Management: Experienced in managing projects from E2E, with strong collaboration skills across teams and stakeholders.
• Communication and Customer Focus: Excellent customer engagement, with the ability to document procedures and provide technical guidance.
• Flexibility and Availability: Willingness to offer after-hours support and adaptability to changing technologies and industry trends.
• Education and Experience: Bachelor’s degree in a related field, with several years of relevant experience and certifications in cloud technologies.
• Additional Skills: Strong team collaboration and problem-solving abilities, with potential leadership or mentoring experience.

Nestled in vibrant River Valley, Bar Bon Funk is a buzzy neighbourhood cocktail bar with a soft spot for Hi-Fi sound by Chef-Owner Keirin Buck. Celebrate good times with classic and seasonal cocktails done well and an immersive Hi-Fi experience in a lively “living room” setting. You’ll also find our produce-led food selection to be a perfect complement to your easy, cosy drinks.

Bar Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

Duties are mainly order taking, serving guests, and running of food and drink orders. Our hourly rates commensurate with your experience and familiarity with the role.

Starting rates at $12+ an hour.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

General Job Scope:

1. Perform phone call to members with outstanding membership payment. To utilize existing company's benefits as a pitch to retain members
2. Convince members to pay up outstanding payment and set up recurring payment arrangements.
3. Advise on general association's membership benefit/payment enquiries
4. Prepare and update daily progress report on number of members engaged and recurring payment set up.
5. Assist to disburse token for members that head down physically to set up recurring payment arrangement and obtain acknowledgement.

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Who are we?

Meet Sleek. We are an all-in-one digital platform helping entrepreneurs and investors to register their companies in Singapore, Hong Kong & Australia, and assist them with the management of their accounting, audit and taxes, in a 100% digital manner. We build cutting edge technology to automate manual work, and provide a delightful experience to our 5,000+ clients. Naturally, we are continuously looking for great people to join our dynamic team!

We are a team of 200 builders from 17 countries, with offices in Singapore, Hong Kong, Sydney & the Philippines, committed to delivering a great experience to our clients. At Sleek, you will find a fast-paced environment focused on building great solutions, and endless opportunities for learning and knowledge sharing, whether it’s around a coffee with your colleagues at the office, or via video calls with your peers based overseas! If you believe in tech for good, and want to make a change to the way things are done traditionally, this is the place for you.

We are looking for our next Senior Fullstack Engineer, to help us grow!

To do what?

• Collaborate with product managers to uncover the secret desires of the stakeholders and translate them into technical wizardry
• Forge and sustain high-grade, scalable, and steadfast software with utmost care and artistry
• Design, develop and implement new features and applications that will astound and delight users
• Work closely with other engineers and stakeholders to ensure that projects are completed with the grace of a swan and the strength of a bear
• Be a master craftsman at code reviews and ensuring code quality and maintainability
• Ensure that the applications are secure, scalable and maintainable, with the same vigilance and care as a watchful protector
• Nurture and cultivate junior engineers through technical guidance and mentorship as you would innocent seedlings
• Constantly elevate the development process by discovering and incorporating the most advanced and visionary methodologies

Who are you?

• Been a Fullstack engineer or similar roles with 5+ years of experience
• Proficiency with VueJS and NodeJS (Typescript)
• Proficiency with MongoDB and creation of indexes using ESR
• Coded microservices that are modular and reusable
• Understand Clean/Hexagonal architecture, SOLID principles, ACID, Idempotency
• Strong advocate for quality; unit test coverage, security bug fixes, proper documentation
• Strong interpersonal skills and ability to communicate with Agile teams
• Knowledge of cloud architecture (AWS, GCP) and when to use serverless/PaaS
• Experience building and deploying microservices to Kubernetes
• Ability to work independently and collaboratively in a team environment
• Always learning!

How about the company work and environment?

• We call ourselves Sleekers!
• Our values are: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness
• We take corporate social responsibility very seriously at the company level and absorb the yearly carbon footprint of all of our employees
• Multicultural team with 15+ nationalities and as many languages spoken internally!
• Full Remote Work Arrangement
• Flexi Health Benefits
• We celebrate you: Sleek is an equal opportunity employer and welcomes applications regardless of race, ethnicity, religion, gender, age or identity

Join the Sleek family today!

Are you ready to elevate your IT career with a prestigious global leader? We are seeking a highly skilled and motivated Onsite Support Engineer to join our team, delivering superior technical support and maintenance services directly at our clients' locations.

Why Our client ?

Join a global leader in technology and security, where innovation meets excellence. Our client, value people and invest in their development, offering a dynamic and supportive work environment where your contributions make a difference.

If you are a dedicated IT professional with a passion for delivering exceptional customer service and technical support, we want to hear from you. Seize this opportunity to advance your career and be part of something extraordinary.

Contract Details:

• This is a 1-year contract opportunity with the potential for extension based on performance and business needs, offering a promising long-term career path.
• Working hours are 9 AM to 6 PM, Monday to Friday.
• May require travel between office sites at Ayer Rajah Crescent and Changi North Rise.

Why Join Us?

• Exciting Challenges: Tackle a wide range of IT-related tasks, including troubleshooting, installation, configuration, and maintenance of cutting-edge hardware, software, and network systems.
• Professional Growth: Develop and showcase your problem-solving skills in a high-stakes environment, working independently and gaining invaluable experience.
• Customer Interaction: Build strong relationships with clients, understanding their IT needs and providing tailored solutions that keep their operations running smoothly.
• Innovative Environment: Stay ahead of industry trends and advancements in technology, ensuring you are always at the forefront of the IT field.
• Long-Term Opportunity: While this is initially a 1-year contract, there is strong potential for extension based on performance and business needs, making it a great long-term career opportunity.

Key Responsibilities:

• Deliver high-quality technical support and maintenance services to clients onsite.
• Troubleshoot and resolve hardware, software, and network issues efficiently.
• Install, configure, and maintain various IT systems and equipment.
• Provide proactive maintenance to ensure optimal system performance.
• Document issues and solutions for future reference and knowledge sharing.
• Collaborate with clients to understand their IT needs and provide appropriate solutions.
• Maintain up-to-date knowledge of industry trends and advancements in technology.
• Ensure all service requests are completed promptly and to the satisfaction of clients.

Qualifications:

• Proven experience in a similar role providing onsite IT support.
• Strong knowledge of hardware, software, and network systems.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and manage time effectively.
• Outstanding customer service and communication skills.
• Relevant certifications (e.g., CompTIA A+, CCNA) are a plus.

How to Apply:

Please submit your resume at [email protected] detailing your relevant experience and qualifications.

For a confidential discussion, we will reach out to shortlisted candidates.

Job description:

• Answer customer enquiries received via hotline
• Resolve investors’ written queries through multi-channel customers’ platform, including emails and live chat
• Resolve or manage escalation matters
• Be an advocate for digitalization to educate & guide the investors to self-serve options to facilitate the transactions or service functionalities
• Liaise with other units to provide appropriate or customize solutions to these value clients
• Complete ad-hoc assignments as required

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

The Job:

• Actively implement, drive, promote, monitor and manage safety in compliance with Company's guidelines
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction

The Requirements:

• Minimum Degree Holder with min 5 years’ experience in the Service industry, preferably of industrial/engineering goods
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

Job Scope

• To promote and sell company products to existing and new customers to achieve annual sales plan.
• Able to match customer parts drawings to company products and provide quotation to customer in timely manner.
• Follow up and support any activities relating to the PO.
• Communicates with the company overseas sales contact window for development, product, and delivery issues
• Ensure customer is provided with successful and consistent after service, including involvement in troubleshooting, application, technical support, preparation of samples, development of new products or any other customer related activities.
• Researches and cultivate new potential customers, develops relationships and create new sales.
• Information Management and Reporting
• Attend outside meetings, such as company group meetings, seminars, trade shows, conventions, and conferences for both information sharing and learning purposes.
• Coordinates a variety of information with other staff members in other departments, other facilities, and other subsidiaries in establishing and carrying out responsibilities.
• Collects, interprets, evaluates, and summarizes information for the purpose of reporting to senior management to assist with the decision making process.
• Plans, coordinates, and prepares both routine and special requested reports, surveys, research information, and presentations related to departmental work activities.

Requirements:

• Bachelor’s Degree in Mechanical Engineering preferred
• Previous experience in sales of semiconductor backend test products is highly advantageoues
• Open to overseas travel - work trip
• Extensive knowledge in Microsoft Office.
• Excellent communication experiences with good negotiation skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

• To represent the Company as first point of contact with the Customers.
• Receive shipment booking from customers.
• Coordinate with operations to arrange for shipment pick up.
• Monitor incoming shipments and investigate with origins on any current/ potential delays.
• Pro-actively update customers and business owners of shipment issues/ discrepancies/ delays.
• Check warehouse inventory report and ensure shpt movement are scheduled as plan.
• Take customers feedbacks/ complaints, documenting the same in the record and escalating to the Supervisor for advice and resolution.

Requirements:

• Minimum Diploma or Degree in Business / Transport & Logistics
• Minimum 3 years related experience in freight and supply chain industry

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise in specialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data, and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments, and individuals for their own use.

Purpose of Position

In this role, we look for you to drive the adoption of new innovations at the major HSDC customers. Provide extensive technical sales and engineering support to the HSDC Program and strategic account teams. Build deep local relationships with key customer contacts, design consultants and installers.

Key Responsibilities

1. Solution Design & Implementation

• Drive the innovation adoption process for hyperscale, strategic and global accounts, to create a preference for Corning products early in the design phase. Provide consultative support to secure a Corning specification and incremental revenue for large opportunities.
• Work closely with customers to define their needs and provide innovative solutions that meet their specific requirements.
• Work with Market Development, PLM Application Solutions, and Program Management Office to conduct detailed Customer Insight Research sessions in order to identify customers’ core needs and sales opportunities for Corning. These include observation of installations and processes, interviews, and ad-hoc engagements.

2. Technical Support & Engineering

• Act as Subject Matter Expert (SME) for assigned Hyperscale DC sites. Provide technical & engineering support to strategic & global account teams to ensure that all technical requirements are fulfilled.
• Facilitate field trials and define criteria for successful trial. Track and forecast customer timing to start purchasing and deploying new innovations.
• Provide technical support to customers during implementation and deployment phases.

3. Sales & Pre-Sales Support

• Develop customer, installer, consultant, integrator champions for the innovations and build/maintain relationship.
• Provide recommendations for network infrastructure design and new innovations tailored to meet specific customer needs in dealing with complex technical challenges across various data center networking applications.
• Assist with the review of technical specifications and compliance, BOM development for bids and tenders.

4. Market Analysis & Strategy

• Stay up to date on the latest trends and advancements in optical networking, specifically focusing on the roadmap for ethernet, infiniband and DCI technologies.
• Conduct market research to identify potential opportunities to build network infrastructure at scale.
• Contribute to the development of the strategies to expand Corning’s demand position (CDP) in APAC.

5. Collaboration & Training

• Share knowledge by training our internal Global Technical support staff and global sales teams who provide global account management support with global understanding of products being deployed and troubleshooting best practices.
• Leverage thorough, complete and comprehensive understanding of TIA standards and best practices and apply them to technical responses for RFI/RFQ opportunities.
• Engagement of other cross functional resources to assist customer (Engineering Services, Customer Service, Product Line Management, Manufacturing, Technology, Research and Development) through regular use of ingenuity, creativity, and problem solving.

This position is responsible for ensuring that the following communication links take place and are effective:

• From Marketing and Market Development to Global Account Management (Sales). Information regarding new products, standards, design tends, and emerging markets must be effectively communicated to the sales team.
• From Strategic Account Management (Sales) to our customers. This position is tasked with traveling with our sales team and ensuring that the appropriate pre- and post-sale technical messages are delivered to the customer.
• From our customers to our company. Voice of Customer/Customer feedback must be understood and effectively communicated to the appropriate people within Market Development and Product Line Management.

Travel Required:

• Up to 50% travel within APAC.

Required Education:

• Bachelor’s degree in an engineering or science field

Required Years and Area of Expertise:

• Minimum of 3-5 years of sales, project management, or data center product or design experience required
• Prefer prior experience as a Field Engineer, Systems Engineer and/or Applications Engineer, technical designer, Installation contractor, or managing installation projects

Required Skills:

• Strong commercial skills and business acumen
• Demonstrated presentation skills and experience
• Strong technical and analytical skills
• Experience with Microsoft suite of products (Excel, MS Project, Word, SharePoint, PowerPoint)
• Ability to create and foster customer relationships
• Commercial knowledge of customers and practices for data centers preferred
• Strong knowledge of Data Center networks preferred

Soft Skills:

• Effective time management, organization, and reporting skills
• Ability to prioritize and effectively manage competing requirements
• Effective written and verbal communication skills

This position reports to the Vice President of Automation Manufacturing Technology (AMT), Integrated Operations Network (ION), and is responsible for effectively leading the collaboration with business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for developing and executing the AI strategy to integrate and optimize the inhouse and external resources by influences. The person in this position must charter a strong AI related talent network among business units and AMT on transforming innovation practices into robust application processes with scaling up implementations. This role will leverage the leader’s experience in AI, manufacturing, assembly, and general management to build a strong network and increase the competitiveness in AI related advanced assembly, automation, and manufacturing technologies for TE.

This is an extremely hands-on role that provides the candidate with opportunity to join a high performing organization and highly visible development opportunities for future operation and manufacturing leadership within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Responsibilities:

• Identify AI opportunities with multiple BU customers to facilitate their strategy of accelerating the short-term and long-term AI related roadmap on assembly and automation manufacturing.
• Develop and innovate AI related strategies for the transformational collaboration with BU customer to drive TE operational excellence through end-to-end approach from effective innovation, application, and scaling up implementation. Align the strategy with BU customer’s current to 5-year strategic roadmaps and make recommendation on the AMT prioritizations.
• Develop a high-performance AI internal and external teams with productivity and quality mindset, optimize the inhouse and external/educational AI resources to engage with global customers with cross-functional programs and provide subject matter expertise and industry best practices related to manufacturing operation.
• Provide critical thinking and influence by contributing with AI related platforming and implementation of innovative solutions addressing the most challenge assembly and automation processes.
• Oversee and provide directions to AMT global AI projects with support to make sure they are meeting customer requirement on time, on performance, and on budget.
• Partner with the other AMT leaders to develop AI related strategic partnership with suppliers to meet global business needs, and to drive the supplier improvement plans with quality, delivery, and cost requirement.
• Partner with the AMT leaders, BU operation leaders and central operation functions to develop AI talents inside the organization, building AI automation and assembly talents competency for the company for sustainable growth.
• Drive continuous improvement culture change through collaboration and communication regarding AI related best practices knowledge sharing, internal and external benchmarking, talent development, and hands-on leadership.
• Promote a culture that reflects company’s values, encourages outstanding performance, and promotes positive work environment, encouraging inclusion and diversity to develop, coach, and mentor individuals in the team to fully unleash their potentials.
• Develop and maintain programs and policies to ensure a highly effective and motivated workforce; evaluate training needs and develop training and development plans to support high-performance teams.

Requirements:

• A Master degree in an Engineering or Technical discipline. A PhD engineering degree is strongly preferred. 10+ years operational and/or technical experiences in a technology environment/industry is also preferred.
• A strong leader with clearly demonstrated AI experience and a track record of AI innovating as well as AI deploying/scaling up new technologies via influence in matrix organizations. Understanding key SPAM process in TE is preferred. Experiences in chartering company-wide AI technology events with solid tangible results are strongly preferred.
• Capacity to make balanced decisions in best interest of the business and company with respect to people, investments, and total cost of ownership.
• Record of proven results in driving organization integration and innovating process for benchmarking and sharing best practices.
• Proven records of collaborating with multiple manufacturing/engineering teams and BU customers to develop strategy and execute AI and related projects with multi-years roadmap for productivity and growth margin improvement.
• Experienced in matrix management with a track record of being able to manage by influence and coordinate cross business unit activities.
• Ability to lead multi-cultural team members, helping them grow to be stronger and more effective.
• Demonstrated track record of taking initiatives, working in a fast-paced environment, and handling multiple priorities simultaneously.
• Passionate, resilient leader with experience leading change.
• Strong business acumen and customer orientation.
• Working knowledge of AI, P&L, cost saving strategies, and budget balances.
• Excellent communication and coaching skills at all levels from the shop floor to top management.
• Willingness to travel frequently, and as necessary, to support a global technology deployment in all regions.
• Strong global industrial experiences with time spent working and living abroad is desired.

Personal characteristics of the individual:

• High-powered individual with a persuasive leadership style and motivating management skills.
• Experienced transformational growth leader with a passion for AI automation and an inventive curiosity.
• High level of initiative and drive with a strong sense of urgency and accountability. Energetic, proactive, and hardworking to lead by example.
• Strong communications skills. Must demonstrate an open, honest, and transparent communication style with excellent interpersonal skills. Ability to explain complex topics concisely to a non-technical audience.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Keen business judgment demands excellence and sets high standards for self and others. High-level of intellectual curiosity combined with strong problem-solving and analytical skills.
• Willingness and personal style to be a team player and foster a team environment, with the capacity and aptitude to serve as a leader in motivating and inspiring others.
• Impeccable ethics and integrity.